I was wondering if anyone else is having problems with individual keys wearing out on the 6800. Three of my keys have become a little difficult to use. When I press them they act as if they have not been pressed. I have to press the many times before they will work.
I've tried googling but the only problem people seem to be having is the "symbol problem". My problem is different from this - it is a mechanical problem. The phone is only 6 months old and I use it regularly but not excessively.
I'm thought about taking the phone apart to see if there is anything that I can do.
I have the exact same issue, mostly with the space bar... some keys would take pushing it several before it works or sometimes I would press the key once and I get two letters, for example if I press E once I get EE.
Let me know if you find a solution for this, it's extremely annoying.
sounds like normal wear and tear to me. if you use a button alot, eventually its going to start working less efficiently than it used to. there are a bunch of good (free) full screen keyboards that you can use to give your keyboard a rest. taking apart your phone is a really bad idea. if you've only had it for 6 months, its still under 1 yr manufacturer warranty. send it in and get a new one.
thanks so much for the quick response, this might be a stupid question, but how do I exchange my phone? It's a Sprint Mogul.
probably the most direct way is to head into a Sprint store. and try your best to talk to them like you know what youre talking about, so they dont try to jerk you around. when i was using the xv6700, i got 9.. yes 9 replacement phones on my manufacturers warranty. if there is nothing to show that YOU have damaged the keys, they have to replace the phone for you.
try this, it fixed my key misses and repeats, but i have to hit the keys a bit harder.
Unfortunately, 'titan_key.cab' does not fix my problem
tako attack said:
try this, it fixed my key misses and repeats, but i have to hit the keys a bit harder.
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Thanks for the file...unfortunately, the problem persists on my Mogul.
Has anyone found a solution that makes the hardware keyboard perform as it did BEFORE the last official ROM upgrade was released into the wild. Installation of that [allegedly] tested and approved HTC/Sprint file coincided with my beginning to experience my KB problems.
HELP?!
Alright, so i have a telus diamond, and when somebody calls (most of the time) i press ANSWER (the big green button) and all it does is silence the ringer, and it won't start the conversation, i wait until the person on the other line finally hangs up then i gotta call them back, this has happend previously so i brought it to telus, they gave me a new one and its happening again!!! i cant see why? the only programs i have that change settings is Diamond Tweak, and i've looked several times, and i barely changed anything in it. Can somebody help me? I'd rather not bring it to them again and seem like the boy who cried diamond
Are you sure you are actually are hitting the green answer button, and not the "silence call" button? THey are quite close. Check it out.
no, i see the button flash, and i've tried pushing the hardware button as an alternative, but its still unsuccessfull most times
I had this issue as well. I did a swap and am still having the issue. I'm going to try a hard-reset at some point and then just monitor it to see if it continues to happen.
If it does, back to Telus to see what they can do for me.
Hmm.. now that U mention is, I have it too.
Mine's bought during launch in Singapore. It happens once in a while, but I didn't bother finding a solution to that.
Sounds like the same problem I had: http://forum.xda-developers.com/showthread.php?t=430980
Post #7 was a suggestion I tried. It apparently solved the problem for me.
gamer007 said:
Sounds like the same problem I had: http://forum.xda-developers.com/showthread.php?t=430980
Post #7 was a suggestion I tried. It apparently solved the problem for me.
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same here ppl brought it in india
drhades said:
Alright, so i have a telus diamond, and when somebody calls (most of the time) i press ANSWER (the big green button) and all it does is silence the ringer, and it won't start the conversation, i wait until the person on the other line finally hangs up then i gotta call them back, this has happend previously so i brought it to telus, they gave me a new one and its happening again!!! i cant see why? the only programs i have that change settings is Diamond Tweak, and i've looked several times, and i barely changed anything in it. Can somebody help me? I'd rather not bring it to them again and seem like the boy who cried diamond
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there's a huge thread on the sprint forum about this problem too...
this problem is extremely annoying... and nobody seems to know the cause..
Wow, i guess i'm not the only one, thats good i sopose, i'd rather not bring it back to them and get a third diamond... i'm thinking of maybe finding out about getting a totally different phone... i love the diamond, but its pissing me off, not only that, it gets right slow sometimes... maybe im too hard on it, i dont know... but all they have at telus for ppc is HTC Touch (elf) and Htc touch dual i think...
gamer007 said:
Sounds like the same problem I had: http://forum.xda-developers.com/showthread.php?t=430980
Post #7 was a suggestion I tried. It apparently solved the problem for me.
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I cant get into those settings,or i just really dont know how.. help?
try importing the reg file (use phm registry editor- it's free) in post #12
http://forum.xda-developers.com/showpost.php?p=2738077&postcount=12
I am having this same problem and its driving me insane! Does anyone know if Sprint has addressed this yet? Is there anything I can do?
I for the life of me cant figure out why my camera is completely dead! I have FULLY wiped all caches,everything under 'WIPE' via AMONS and even formatted my SD card as well as trying an alternate SD card(both 8GB--C6speed)--never had a problem w either card on ANY ROM...ALL OF A SUDDEN the past 2days my camera goes to a FULL BLACK SCREEN,when pressing the CAMERA icon. Occasionally the taskbar will remain uptop but will timeout when screen display shutsoff. Now if i launch CAMERA via DESIRE ROM(KING),ill get the notice about clicking trackball to resume camera but as soon as i click it,the message dissapears and the screen will go back to black screen again...and repeat. I SWEAR i have DONE MULTIPLE COMPLETE WIPES AND REFORMATS so im left to believe its THE HARDWARE itself! CAN ANYBODY PLEASE LEND ME A HAND IF the similar problemhas occured...On the Nandroid backups that ive restored from FULLY FUNCTIONING bkups,if i launch NEXUS TORCH it will say CANNOT ACCESS LED---this is THE ONLY info besides the "camera wake message"mentioned earlier that i can provide. Thanks in advance and pleas edont flame for NOT being in Q&A bc this is more of a DEV related restore question.
**oh and BTW--I DID TRY TO INSTALL the DESIRE R2 cam fix and does nothing. I tried it when all was working fine early in the week and it did nothing to help FLASH timing for me,so i NAN restored back to prior state and CAMERA continued working until about THURSDAY night--regardless--PHONE is in OUT OF BOX STATE--MINUS UNLOCKED and it STILL doesnt work!---PEACE and Happy Mothers Day to any Mothers out there in XDA world!
***Captain Obvious to the Rescue!!***
Your hardware has malfunctioned. Contact HTC for a repair.
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
ghostrida said:
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
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1. i should have known you were from Philly and cant read--I TRIED STOCK ROM
2. CAPS is to put highlights on key terms so idiots dont read over the fact that I DID TRY STOCK ROM---see how that helps?
3. Thanks for your informative responses---any suggestions from CAPTAIN OBVIOUS how to get service on a ROOTED device without being charged full price on the phone?? Ahhh--thought not!--So i tried here to see if anyone else had similar situation. AGAIN-thanks for your help as well SERIAL TOON--geez
If it's a hardware failure they won't charge you.
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
What do you base this on...Heresay?
BlueScreenJunky said:
If it's a hardware failure they won't charge you.
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I didnt intend to sound rude,im just a little pissed right now..I Only ask bc i already had an issue in January days after receipt of phone. Issue was solved by sending me a new battery bc other was causing random shutdowns (ive since forwarded this info to another XDAmember that had exact same issue and they give him replacement phone at 1st but issue continued to occur--i told him about my story after he posted his problem, he contacted them this weekend and confirmed with me today that a new battery was on the way..see my public IM's for info). Anyway,when i was dealing with the battery issue they said they would definately NOT be able to fix under warranty bc the phone is rooted and unlocked. I can attest to the few people on here that said theyve been successful in such cases,but either way,IVE ALREADY STATED that i tried the DESIRE R2 camera kernal to see if that helps,so im not going to be dishonest and tell them i havent tried anything other than custom roms. Again..positive suggestions or similar experiences with warranty info would be appreciated....trollers looking for a funny post or to degrade people can eat one!
joshlusignan said:
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
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Thanks JOSH, ill look into it tommorrow--as i stated tho--i feel im being dishonest for trying the DESIRE R2 cam and saying that they should cover it---uninformed people will assume THAT couldve caused it,even though i used phone afterwards for a few days w no side effects
Hey Milton, like others have mentioned in here might want to try flash back to stock and seeing if the problem persists. If it does then your looking at a hardware problem and you should contact HTC/google for repair.
Yea...i was thinking that from get go--(hardware prob). Im on cheesy STOCK ROM right now and have been for cpl hrs...but its obvious its gotta be hardware...NOW comes the crappy part of trying to explain it to HTC when attempting to get an RMA!--Yee Haa!
MOD PLEASE CLOSE OR DELETE---THANKS!
Milton, among the items on the very small list of things folks around here want in return for helping you is that you lay off the caps. Doesn't highlight anything that you'd want to highlight.
Doug
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
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That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
As for your phone. Call Google which will probably have you call HTC. People have gotten their rooted devices fixed for free if it's a genuine hardware problem and nothing caused from the rooting process.
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
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You should send it to HTC for repair. Charging fee or not, but thats the only option to you right now because its a hardware failure.
mikroN1 said:
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
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I was thinking the exact same thing, don't know where he must have learned how to type. Then you criticize people from Philly, or whatever its called somewhere, for not knowing how to read. I would say mirror that advice and learn how to type.. type properly.
Torch will work until camera app is used then it wont work again until i reboot. After reboot, torch will work ONLY on regular/lower setting. MAX brightness will not work. Toggle back to LOW setting and torch will work again. Im going to try what DOUG suggested bc that is the only thing i havent tried yet...but the way torch and camera are acting up and requiring reboots keeps me willing to try software tricks first...WHAT ties the TORCH's HI setting to the camera app adn yet keeps the LOW setting seperate!??..ill try the TORCH dev real quick for some insight on how the two work hand in hand.Thanks for anyone using their time to help instead of criticize. Sorry for mocking ones ability to read but i was quite [email protected] time bc i lost a major function on my phone.My apologies to all
Seriously Milton? More?
milton007 said:
Please DONT lend assistance to someone like this. IF they cant bither to read THE MOST SIMPLEST instructions, they should NOT be attempting this in the first place...thats just sheer ignorance...
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The attitude, hostility and the caps are not welcome here.
Along with the others I have no sympathy for you. Learn proper grammar and get a better attitude.
Troll much? Go tell your mother happy mothers day if you have that much time to pull up old posts from people asking questions in a 'kernal forum' about basics. Basics that anyone should know, if not they stand a much better chance on damging their phone. It wasnt being ignorant. Since you know everything there is to know about everyones posts, tell me where the topic dealing with my specific camera issue has been previously posted and ill be glad to read and search thru that forum. I wasnt the one asking questions about something mentioned in the OP (uh oh i used caps--oh geesh-someones gonna be saaad now!)and numerous pages before. Im sorry i dont spend all my life on forums to know that only words approved for caps are indeed CAPITALIZED. Petty little boy-and by the way, i was trying to stress your good advice by typing your name in caps so people would credit you with the help-Sorry to have taken your precious time sir. Good day.