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[email protected] <[email protected]>
Please just send a single reporting the problems and for update.
SE will have to listen to us....fill there mailbox.
im with you man.
I just send an email on SE. here is a copy:
Its a shame. You (SE) were my favorite cell phone company since T68i (and p800 was like something that just came from the future). That is even 3 years before I got myself my first SE phone (T610).
I was waiting for X1 for more then a year (anounced on february 2008, my mobile operator got it on march 2009, I got it on april 2009).
X1 still is my favorite phone of all time (**** the snapdragon, **** the 8MP camera and **** the 8GB internal storage... X1 had a soul. It had personality). But X2 makes me kick same ass.
If only my X1 wouldnt get broken and then when they couldnt get it repaired they should give me a new X1 but instead they gave me new X2.
I just cant believe you made so crappy successor to such an amazing phone as X1. Even afther the 6 months since x2 was released it feels as unfinished product.
The store gave me X2 for free and I still feel robbed. You should just sit down and think about what I just told you. I cant imagine what people must be thinking who had to pay for X2. I simply cant imagine them getting another SE phone ever again.
When my K700i got stolen I used a nokia 1600 for some months. and 1600 is a better phone then X2. Sure it doesnt have a camera it doesnt have a qwerty but with nokia 1600 I knew what i have will work as it should (plus the battery lasted around 12 days).
X2 being advertised as successor to X1, and a high end business phone. Let me tell you something. almost 2 years old X1 is a better phone then X2, X2 is the worst phone I ever had (because of bad software), even philips fisio 820 (not a good phone) was a better phone then X2. Fisio at least worked. If a business man would be satisfied with X2 he is no business, he is dumb ass individual who cant tell a phone from a pile of $h!t.
There is one thing i havent seen better on any phone ever. its the calling program. Its useful as it can get. Its simple and nice looking peace of software. But what its all for if sometimes calls get dropped, sometimes the caller cant hear me or I cant hear him... If at least the calls were perfect so that people wouldnt always ask HEY DUDE WHATS WRONG WITH YOU 500€ PHONE? X2 is not a business phone its a huge embarassmen and that is what it is. An embarrassment that you have to pay a lot of money for.
X1 was the soul of XPERIA brand to me and you killed it with X2 and no X10 or X8 can save it. You shouldnt leave the x2 software as it is. There has to be another update even if there is no new features it should at least address the performance issues, the sd card issue, the call issues... also if you advertise WVGA video recording at 30fps that is what it should be in reality, but its not.
As I sad I was a huge fan of SE. Im SE user since 2003 (t610, k700i, k750i, k630, P1, X1, X2). But if X2 stays as it is in MR2 and there is no new update its the last SE Ill have.
I hear druid 2 is a nice phone. But still if x2 software issues was fixed I wouldnt have a reason to change to other phone.
I know youll think of me just as a number, a decimal number. I am. But I hope that every unhappy user of X2 sends you an email everyday so you guys get sick of it and do something abouth it. I know WM6.5 develop is almost dead. WP7 is on the way. But a phone you made and lunched and put a hefty price tag on should at least work properly.
I know my english is not the best, well its still better then X2.
SE fan Grega Bajželj, Slovenia
Thanks bro...SE will listen to us...pray
no replay from SE yet.
I think that a class action menace cold be a nice addon on the emails.
Unluckily in my country the class actiopn concept is too young ad hard to pursue.
sorry my ignorance but what is class action concept? I had googled a bit but i didnt get an understandable answer what is it.
gbajzelj said:
sorry my ignorance but what is class action concept? I had googled a bit but i didnt get an understandable answer what is it.
Click to expand...
Click to collapse
I mean that in some states, the class action (a collective lawsuit) is a well known way to protect the consumer's rights.
Here in (Italy) this practice was unknown until few years ago, and even now the law is still too biased in favor of the big companies.
In short doing a collective lawsuit here is still (at least) impractical.
My English is poor but I hope, you can understand what I mean.
JAPANESE...they have high pride, they won't do what people tell them to do....so forget it, they won't listen.
I'd send your message again with the vulgar language removed.
You want to come across as a serious person, shomeone they want as a customer rather than just a kid throwing a tantrum? Then email them "professionally".
Once you start swearing, they stop reading and quite possibly blacklist your email account.
you minght be right. ill clean my email of swering.
supertrac said:
JAPANESE...they have high pride, they won't do what people tell them to do....so forget it, they won't listen.
Click to expand...
Click to collapse
I think that stereotypes aren't helping here.
And AFAIK SE is still, technically a Swedish company, it's mainly the good old Ericsson company, with some Sony addition, not the opposite.
I hope every one send massege to SE to solve this rubbish phone ..
Small problem in IPHONE 4 make apple give solution for every phone why this not happen in our case and change this rubbish phone or solve it ..
email SE CEO: [email protected]
Maybe he has time to listen to us.
im also sick and tired
so much unresponsiveness
memory card problem
loading problem
y the hell they arnt updating
fixing the issues
got a reply from SE, just a corporate answer, but at least we know that they do read their e-mails...
Dear Customer,
Thank you for contacting Sony Ericsson Contact Center.
In reference to your e-mail regarding Sony Ericsson handset. We comprehend your sentiments over the delay in contacting you.We apologies for the inconvenience caused to you and would like to inform you that we are taking your suggestion as a valuable feedback and this will help us to enhance the quality of our product and maintain the high standard of our services.
Best Regards,
Sharma Vijay
Sony Ericsson Contact Center
If we can be of further assistance, please email to us at [email protected].
For the latest news and further product information, kindly visit our website at www.sonyericsson.com
For software downloads and user guides, kindly visit our website at www.sonyericsson.com/support
For content downloads, kindly visit our website at www.sonyericsson.com/fun
In case of any assistance please feel free to contact 39011111, (Prefixed by STD code of your city from Mobile or non-BSNL/non-MTNL No.), 1800-11-1800 (Toll free number from BSNL & MTNL
Contact Us | Legal | Your Privacy
©Copyright 2001-2008. Sony Ericsson Mobile Communications. All rights reserved.
________________________________________
________________________________________
17/Aug/2010 02:54:57 EST
From:
To: , [email protected]
Subject: Xperia X2 update
Dear Support Team,
I would like to know if there is any plan for future update after MR2, It is unfortunate that Xperia X2 has become an abomination with a quasi working Slide View and a new 6.5.3 Windows system. It would be more comforting to know if SE is going try to merge these two systems into a better one
Thank you for your time
William
A Faithful user of Ericsson since T68i
Sign-up for the Service Panel on X2
I just received an email from SE inviting me to take a survey. It was a fairly lengthy survey, including how I use the phone, what features are important to me, and what my impressions were. Toward the end, it offered me a free-form section to "speak directly to the manufacturer" (400 words or less), as well as an opportunity to give them my phone number for any future questions they might have of me.
Apparently, this survey was a by-product of having signed-up for the Service Panel on the X2. So, for all those frustrated, I highly recommend signing-up on the Service Panel. I don't know how much they will take my responses to heart, or if I'll ever get called. However, (I think) the good news is that this might indicate that they're not "done" with the phone just yet (or possibly not even with Windows Mobile, in general).
In any case, it's probably a better method of reaching them, then dropping a s-load of f-bombs on them.
Since owning the phone my #1 complaint would be the lack of internal memory space compared to the X1, and that the bluetooth/Voice Command compatibility is not as good as the X1. However, overall I am continually amazed at the hate thrown toward the X2's way. From a hardware perspective, the phone puts HTC to shame. It's significantly lighter, more-pocketable, the keyboard is better, the screen more readable and accessible. ... just better, better, better. For all the complaints about performance, I notice a perceptible improvement in game performance on the X2 vs the X1 (things as simple as PacMan, or as intensive as the PS1 emu).
I agree with everyone that 1 more firmware update would be appreciated (significant improvements to Slideview and bluetooth support in particular; reduction of 'bloat', if possible). There are weird circumstances (particularly with the CNN panel, if left running) where the phone will unexpectedly 'crash'. But, to me, at only the 2nd firmware update, this phone's software far exceeds the capability of the X1 at the same point-in-time of the lifecycle.
The only thing that made the X1 a truly solid & flexible phone were the hacked ROM's (particularly, gtrab's latest which --ironically-- was based off of the 1st-gen X2 firmware).
Why is this negligence on your Xperia x2 device, in recent times has no program Hard SPL so far is this delay due to testing or that there is an obstacle to the programmers or that this system no one looked at him and there is no developers Please, let us know what is the new Will have a role in the progress
and you might use the search button
I searched but I can not find new hardware is installed by the old systems such as LInux and talk as well as the only device Xperia x2 has no hope of any support Alabagher interest in this device is hope for this ancient device that awe-inspiring for me
Most likely due to the fact that this is NOT a popular phone and even though it just came out January this year, nobody wants it anymore (besides us!).
People all move to the google and X10. So it is very unlikely that any spl/hardspl or what ever will come out for the X2. In other words, the X2 is dead!
I did not even find any phone that was manufactured in the U.S. after week 5 of 2010!!! Perhaps and most likely, SE does not even manufacture new phones of the X2.
Sad, very Sad!
I have one question in my mind since month.
Why don't we have sony ericsson X10 UI for hd2?
Can someone answer me please ?
Thanks erveryone!
Sony's UI is very proprietary and closed. Not only its drivers are completely coded from the ground up, its software is a complete mess because it's dependant of a bunch of "special sony services". I don't think it's possible to extract the Sony applications to use in other systems and if so, I wouldn't recommend it. Having owned an X10, it's a headache and a nightmare to get anything out of that phone...
Ok thanks for your answer too bad we can't use this UI
Morning all!
I just wanted to say I'm a Sony Ericsson Ambassador based in one of the mobile network retail stores in the UK. If you have any questions you can't find the answers to either drop me a private message or send me something on twitter (SEyorkO2)
I'll do my best to get your questions answered and I'll also be posting information that I get my hands on (that I'm not forbidden to post )
I'm currently using the Arc as my primary phone and the Play as my bit on the side so these are my strongest subjects currently.
Look forward to hearing from you!
Due to lot's of questions coming through I'm going to write them all down and forward them onto the correct departments every Monday rather than constantly bombarding them. Once I get responses I'll post them at the bottom of this post.
ShaunD103 said:
Morning all!
I just wanted to say I'm a Sony Ericsson Ambassador based in one of the mobile network retail stores in the UK. If you have any questions you can't find the answers to either drop me a private message or send me something on twitter (SEyorkO2)
I'll do my best to get your questions answered and I'll also be posting information that I get my hands on (that I'm not forbidden to post )
I'm currently using the Arc as my primary phone and the Play as my bit on the side so these are my strongest subjects currently.
Look forward to hearing from you!
Click to expand...
Click to collapse
Nice. Thanks for saying hi. Hoping to give you more questions when I get my SE XP (Xperia Play) back from service centre at SBE Limited.
Can you say if there are plans to integrate the PSN into the play or add trophy support?
Edit: Also there is a very cool PSN application for the android but is UK only. Do you know if there are plans to bring this app to the rest of the world? It has news, Blogs, friends and trophy list in it.
Edit 2: I have one more question. Who can we request a feature to? I love the Playstation app but I hate having to use three different launchers for my games. There is the Playstation app, the Pocket app and the normal desktop.
I would like the ability to add installed games to the Playstation app so I can slide the control pad and select any game I choose from the one that starts. So far some titles don’t show up there like the PSX games. I also have emulators that use the controls and would like that option. Or if sliding the controls down would give me a list of apps to run for instance a choice to run an emulator or the pocket app or the Playstation app. That would be cool.
ncaissie said:
Can you say if there are plans to integrate the PSN into the play or add trophy support?
Edit: Also there is a very cool PSN application for the android but is UK only. Do you know if there are plans to bring this app to the rest of the world? It has news, Blogs, friends and trophy list in it.
Edit 2: I have one more question. Who can we request a feature to? I love the Playstation app but I hate having to use three different launchers for my games. There is the Playstation app, the Pocket app and the normal desktop.
I would like the ability to add installed games to the Playstation app so I can slide the control pad and select any game I choose from the one that starts. So far some titles don’t show up there like the PSX games. I also have emulators that use the controls and would like that option. Or if sliding the controls down would give me a list of apps to run for instance a choice to run an emulator or the pocket app or the Playstation app. That would be cool.
Click to expand...
Click to collapse
I'll forward these onto my ADM and see if we can get some answers. WIth regards to the PSN intergration I believe there were plans for this before the play launched as we were told that the Play would have the same functionality as the Sony Ericsson Aino had. However now it all appears to be unofficial rumour.
I feel your pain regarding the multiple launchers for games and also the fact that they won't auto rotate while browsing through my selection.
We are constantly being told that both the Play and the Arc will be receving major new features with software updates so heres hoping for more playstation intergration. I'll see what I can dig up for you though!
are you serious? So it's not going to be tied into the PSN? What a load of ****...
We need better pc software, the sony ericsson pc suite is rubbish. Its like a cheap piece of software you get with a no brand piece of electrical equipment
and needs updating.
Any chance this will happen?
This reminds me of SamsungJohn from the Captivate section. Lol
Sent from my iPad using Tapatalk
-josh- said:
We need better pc software, the sony ericsson pc suite is rubbish. Its like a cheap piece of software you get with a no brand piece of electrical equipment
and needs updating.
Any chance this will happen?
Click to expand...
Click to collapse
Try MyPhoneExplorer Client
Simply explore your SonyEricsson or Android phone !
Connect your phone via cable, bluetooth or infrared and you'll be surprised how easy and efficient you can manage your phone with this compact software. Since it's first appearance MyPhoneExplorer evolved into the most popular freeware tool for SE-phones and is constantly extended by new features. Since version 1.8 MyPhoneExplorer supports also Android-based phones (connected via WiFi, USB cable or Bluetooth)
Features:
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SMS - archive, export, import, excessive messages,...
Filebrowser with cachesystem to minimize datatransfer, automatic photosync...
Set phoneclock based on atomtime
and much more. f.e.: calllists, edit profiles, control phone, memorystatus, phonemonitor,...
Click to expand...
Click to collapse
Are we not getting PSN integration? No LBP or God of War as was said before launch?
Nhialor said:
Are we not getting PSN integration? No LBP or God of War as was said before launch?
Click to expand...
Click to collapse
I still hope for a LBP version every day
Anything SONY related regarding the Xplay is a joke, how long has the phone been out now & how many ps1 games are available or dedicated Xplay games released?
Op really does has big balls coming on here claiming to be from S.E.
Personally, I smell a Troll.
DeadlyDazza said:
Anything SONY related regarding the Xplay is a joke, how long has the phone been out now & how many ps1 games are available or dedicated Xplay games released?
Op really does has big balls coming on here claiming to be from S.E.
Personally, I smell a Troll.
Click to expand...
Click to collapse
The only troll I smell in here is you...
The phone only been released for two months.. How many wii games were released two months after launch? Give it some time..
Sent from my R800i using XDA App
I bought the phone for emulators.
If you was hoping for it to be a proper Sony handheld system you should of waited to buy the NGP. (vita or w/e).
The Xplay is first and foremost an Android phone with Android and Gameloft games.
I didnt see any mention of titles like God of War or LBP being made for it. And if Sony Ericsson actually did claim this, i wouldnt of believed it anyway.
SE is not Sony.
SE is a London based/Swedish input company that works and is a division for Sony Japan.
It is a different entity from Sony.
Nhialor said:
Are we not getting PSN integration? No LBP or God of War as was said before launch?
Click to expand...
Click to collapse
i don't know where you ever thought we were getting PSN, LBP or God of War. They NEVER said anything like that.
dsswoosh said:
I bought the phone for emulators.
If you was hoping for it to be a proper Sony handheld system you should of waited to buy the NGP. (vita or w/e).
The Xplay is first and foremost an Android phone with Android and Gameloft games.
I didnt see any mention of titles like God of War or LBP being made for it. And if Sony Ericsson actually did claim this, i wouldnt of believed it anyway.
SE is not Sony.
SE is a London based/Swedish input company that works and is a division for Sony Japan.
It is a different entity from Sony.
Click to expand...
Click to collapse
No you see, that's where you're wrong:
"Sony Ericsson Mobile Communications AB is a joint venture established on October 1, 2001[1] by the Japanese consumer electronics company Sony Corporation and the Swedish telecommunications company Ericsson to manufacture mobile phones. The stated reason for this venture is to combine Sony's consumer electronics expertise with Ericsson's technological knowledge in the communications sector. Both companies have stopped making their own mobile phones."
I'm still a firm believer that Sony will support this phone in ways. I'm not banking on them releasing amazing games and ps1 titles, that doesn't bother me. I have fpse for that, and the Android Market, Gameloft also does what I need it to. I'm just hopeful that we will get some decent games from Sony. But I'm happy having it for the emulators for the moment
I personaly could care less if sony does anything for this phone. I already got everything I want for it. There is enough to keep me happy for years to come.
Sent from my R800a using XDA Premium App
dsswoosh said:
SE is not Sony.
SE is a London based/Swedish input company that works and is a division for Sony Japan.
It is a different entity from Sony.
Click to expand...
Click to collapse
Hmmm, that is why it is a "Sony Playstation" certified phone?
I bought this phone because it was Playstation certified and I fully expect Sony to support it with some great games “like” God of War. GOW port would be perfect and make it worth the purchase but I Have them both on my PSP so I don’t really care. But I do expect better than regular android games with improper button support.
ncaissie said:
Hmmm, that is why it is a "Sony Playstation" certified phone?
I bought this phone because it was Playstation certified and I fully expect Sony to support it with some great games “like” God of War. GOW port would be perfect and make it worth the purchase but I Have them both on my PSP so I don’t really care. But I do expect better than regular android games with improper button support.
Click to expand...
Click to collapse
Sony "may" port games over, but highly unlikely.
Here's how i see it -
1) Ericsson (a swedish company) struck a deal with Sony and merged into a telecommunications company called Sony Erriccsson. They moved headquarters to London.
2) Sony Ericcson made a new phone with a playstation pad and got it certified by Sony Entertainment, Playstation division.
3) All Sony would of done was say "yep, make the phone half decent, get our brand on it and we will certify it".
I doubt anybody on the gaming side of Sony even got involved with the production of this phone.
This phone to me is a pure Android phone that can play emulators with a decent control pad.
Thats all i wanted. Thats all i will get. IMO thats all it is ever going to be.
You’re wrong. Sony wouldn't certify the phone without plans to support it. Ericson is part of Sony just like Sony makes Toys, TVs, among other things.
Yea but sony has bigger and better things out there, a playstation phone is whatever to them they brought it out to satisfy a certain crowd nothing more just you watch
Sent from my R800i using XDA App
Well looking at the SE blog in the coments about the gingerbread update someone post this link for a global petition to SE about their actual strategy on the market
i´ve allready sing what do you think of this are you agree or not? http://www.petitiononline.com/se2011/petition.html
umm...what?
The future is smartphone, and I will argue that the X10, arc, Vivaz, all SE smartphones, DO have the Sony Ericsson touch. You can see it from the style, the looks, everything.
I don't see the point of this.
Apparently the petitioner does not know anything about how much it costs to actually produce those "simple phone" interfaces. If you look at the later phones with that generic OS, they are powered by better processors, but the speed of those are only on par with the older phones. The reason is behind the poor OS structure to begin with. The foundation was not solid enough to be built upon, hence, the little improvements from model to model. SE did try to fix the foundation. W395's software was written by a total new team from ground up. If you have played with it, the speed is much faster than any other similar OS devices from SE. However, the timeline from that point on was touched upon Android, and people were looking for phones with the ability to expand its capabilities(such as applications and such). To revamp the whole OS, or to adopt a new OS and just spend on development, the answer should now be clear. Plus, SE has been doing a heck lot to simplify users who are not customed to smartphones, which is why Yendo and such have similar UI's so users can easily switch or move up models without having to relearn everything. Software and applications also came out where users have everything they need. IMO, that petition will land no where but in the scrapyard. It's understandable, but on the development front, it is no where to become a new reality.