Database Users

Sense Keeps Crashing

im wondering if its just me..
most times, when the phone comes out of sleep, after i slide to unlock, it just hangs. i dont even get to see the clock, sometimes, it just shows a black screen, and sometimes, all i see is the lock screen..stuck.
i can push the start button, and it would work as normal, but i cant go home.. and everything else related to sense...music, settings, message, ..just crashes.
i always have to reboot phone to get it back to normal.
could there be something making it crash? ..and does it happen to anyone else?

yes it happens to me from time to time. sometime HD2 just lies on my desk and 'fall asleep'... cannot turn on the screen though all the buttons light up.
when this happens i have to call from my HD to turn HD2 on and when it's on, it's unstable, and i have to reboot it.

same problem
I have exactly the same problem. it just crashes for no reason. sometimes when WiFi is on. sometimes after I synchronize. sometimes if only plugged out of the charger.
it was in version 1.48 and kept happening even after I upgraded to 1.66
I hope this has a fix or something or atleast a way to restart sense because the Windows button works, phone works, except the volume, the turn off and the settings in the start menu..
help!
thank you in advance.

Same problem here. Freezes at the lock screen and the lights appear from the buttons. Occurring with worrying frequency now. Twice in the last three days. Any ideas?

folks, do report your issues here .. i have a feeling that this is a known hardware issue by HTC and they are just keeping veru quiet about this.
http://forum.xda-developers.com/showthread.php?t=596484&page=15

mercernathan said:
Same problem here. Freezes at the lock screen and the lights appear from the buttons. Occurring with worrying frequency now. Twice in the last three days. Any ideas?
Click to expand...
Click to collapse
Same thing here, it use to happen 2 time in 2 months since new, but ever since i upgrade to 166 is happening everyday
I am really really disappointed with HTC HD2 he came out with some many bugs that i am after 2 months of hade and love affair really considering divorcing ones for all.
Nice looking screen but no reliable atall enough is enough

Occasional 'spasm'

Occasionally my Hero will go into a kind of spasm
It'll be sleeping on my desk, and to use a recent example, I was in the market, about to download Yelp, when I had a call on my work landline.
Put my phone down, whereupon it sent to sleep.
Finished my call, and picked my phone up.
Pressed the red button to wake it, and it doesn;t wake. The screen is still dark.
I press the red button again. Screen goes dark.
Expecting a reboot I wait.....nothing.....still nothing. Press the red button a couple more times.
then 15/20 seconds later the screen will come on, go off, come one, go off, as if it's catching up with my previous keystrokes....
what's up with that ?
Eventually I just pulled the battery.

grifforama said:
Occasionally my Hero will go into a kind of spasm
It'll be sleeping on my desk, and to use a recent example, I was in the market, about to download Yelp, when I had a call on my work landline.
Put my phone down, whereupon it sent to sleep.
Finished my call, and picked my phone up.
Pressed the red button to wake it, and it doesn;t wake. The screen is still dark.
I press the red button again. Screen goes dark.
Expecting a reboot I wait.....nothing.....still nothing. Press the red button a couple more times.
then 15/20 seconds later the screen will come on, go off, come one, go off, as if it's catching up with my previous keystrokes....
what's up with that ?
Eventually I just pulled the battery.
Click to expand...
Click to collapse
I see the exact same thing on both of my Hero's. Never been able to figure out what exactly happens, glad its not ever happened with my car sinking in a lake or somthing.

Kcarpenter said:
I see the exact same thing on both of my Hero's. Never been able to figure out what exactly happens, glad its not ever happened with my car sinking in a lake or somthing.
Click to expand...
Click to collapse
LOLL'ed at the "glad its not ever happened with my car sinking in a lake or something" part, very funny

daveli said:
LOLL'ed at the "glad its not ever happened with my car sinking in a lake or something" part, very funny
Click to expand...
Click to collapse
Hey, that would suck, and it happens so often that it will suck!

Kcarpenter said:
Hey, that would suck, and it happens so often that it will suck!
Click to expand...
Click to collapse
I know, I know, tht's why I laughed cause you are right

Kcarpenter said:
I see the exact same thing on both of my Hero's. Never been able to figure out what exactly happens, glad its not ever happened with my car sinking in a lake or somthing.
Click to expand...
Click to collapse
so.. how often does your car sink in lake??
those times when it does... my guess is that your HERO was able to work and be a HERO and help you out

I have this same exact problem. Hopefully when (if) we get the new kernel, it'll be more stable and won't have this problem.

Twice in 3 months.

Kcarpenter said:
Twice in 3 months.
Click to expand...
Click to collapse
Again LOLLL

Actually, I noticed my lagg got REALLY bad after posting in this thread joking about it
(Nah, JK). But really, I had never had THAT bad of a lagg when waking up the phone, but lately it had been getting worse. I figured the only things I was using differently was Weather Bug Elite (it adds temperature to the taskbar) and the battery widget that also is on the taskbar. I unninstalled WBE, and the lagg got way better (it's not gone but WAY better than it was). Do you use the WBE app?

daveli said:
Actually, I noticed my lagg got REALLY bad after posting in this thread joking about it
(Nah, JK). But really, I had never had THAT bad of a lagg when waking up the phone, but lately it had been getting worse. I figured the only things I was using differently was Weather Bug Elite (it adds temperature to the taskbar) and the battery widget that also is on the taskbar. I unninstalled WBE, and the lagg got way better (it's not gone but WAY better than it was). Do you use the WBE app?
Click to expand...
Click to collapse
Don't use either app.

do you have it hooked via usb?

lv2bll said:
do you have it hooked via usb?
Click to expand...
Click to collapse
Alot of times it has just come off the charger, in which case I understand the lag...but most of the times just when it is sitting on my desk.
I do wonder if it has to do with the orrientation sensor, just because it's typically face down (Like after ignoring a phone call) when it happens

[TEST] touch screen/calibration issues... may have figured some things out?

Ok, so over the course of time I have owned my phone I think I may have found one of the reasons for the phone to go out of calibration in terms of touch accuracy but I just want to make sure its not just my phone doing it.
What I have noticed is that if I hold my phone at an awkward angle for a few minutes (typically 5ish minutes) the calibration will go out of whack. This notoriously happens when I have my phone in navigation mode and just laying on my lap (landscape mode). Today I was driving and I got a text mid way to where I was going so I picked the phone up to hit the talk-to-text button (which is really nice for texting while driving by the way) and it was out of calibration, could not hit the button to save my life. Similar has happened when I held the phone at an awkward angle while watching a movie laying in bed. So I would like to see if anyone gets similar results holding the phone at an awkward angle for a few minutes, I would say give it 5-10 minutes for an accurate result. Try doing things like holding it literally upside down while its in landscape mode and then switching it back to portrait and type on the small keyboard again. I would go into a program of some sort that you can test touching all areas of the screen with.
Now, it seems like before the OTA update, I would have to reset the phone and sometimes that wouldnt work still. However now (and I have tested multiple times with consistent results) that if you lock the phone and then unlock it, the calibration seems to be adjusted again.
Let me know your results.
**For the record, I have had a very positive experience with this phone since I purchased it but I have been able to replicate the "touch screen issue" many a times and would just like to get to the bottom of the issue if all else to just avoid it or tell others how to avoid it happening to them because it is quite annoying.

it sounds like a software hiccup i would hope it would be getting patched sometime..... but as of now i dont know of anyone that's got a fix for it. i have the problem from time to time but i just lock and unlock and its fine, kind of annoying but not something that makes me want to throw it out the window or anything.

Judging from the behavior, I'll place my bets on it being a software issue rather than hardware. There seems to be some hiccups between the accelerometer and the screen getting confused about angles/tilting.

didnt happen to me before upgrade. Its happened a couple of times since.
My phone had been on charge and I had changed to setting to disable it from sleeping while on charge. I had turned the screen off but it must have woke up I went to use it and couldnt hit any keys.
I thought it may be something to do with it being awake for a long time - but it could be coincidence.
I can confirm that putting the phone to sleep and waking it fixes the problem

I have the same issue. No problem before OTA and described problem after that. Grrr.

Mmm, I experienced the problem both before and after the OTA, so I dunno.

Good to know that you can just sleep the phone and then wake it back up to fix the issue now. You used to have to reboot.
I have not had the issue at all since removing live wallpapers. Maybe just a coincidence.
Do people using custom ROMS have these issues?

Ok, so there are similar results out there then and sounds like 100% confirmed just locking and relocking recalibrates the phone back into proper order, no more full reboot is needed.
For the record, I am not using a live wall paper, I have not rooted or installed any themes or anything so my phone is all stock besides the OTA update. Also, as someone else stated that you used to have to restart your phone before the update and I experienced the same thing but again now I only have to lock and unlock the phone for it to recalibrate.
Grainysand you and I seem to have had similar "issues" if you even want to call them that with before and after the OTA and I share your view that there is an issue between the accelerometer and the software recognition.

It's definitely the accelerometer. For the record, I've never had to either reboot or relock/unlock the screen to fix this. I hold the phone upright and it corrects itself, though sometimes it recurs.

I've noticed this a few times after the ota, but just turned it off/on to fix.

galaxys said:
I've noticed this a few times after the ota, but just turned it off/on to fix.
Click to expand...
Click to collapse
Same here. Usually when in landscape mode and the device is tipped at a 45 degree angle. I've also seen the N1 (when using the browser in landscape) scroll the page back and forth very quickly (about 1/4"). When this happen the device seems to get 'stuck' in landscape mode even when I flip it back to portrait.

After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.

Huey85 said:
After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.
Click to expand...
Click to collapse
now that I think about it, I must say that most of the time I see this happening it has been on the charger... will test later though, i doubt this would effect the issue

I think it has something to do with live wallpapers, the ones that receive input touch to react in some way or another. Its a software issue.
You could put it to sleep and on wake up its ok.
Or you could touch the buttons slightly to the right.

htcmagic said:
I think it has something to do with live wallpapers, the ones that receive input touch to react in some way or another. Its a software issue.
You could put it to sleep and on wake up its ok.
Or you could touch the buttons slightly to the right.
Click to expand...
Click to collapse
no its not the live wall papers... I have tested both with and without live wall papers and I can produce identical results as far as loss of calibration

Not sure if its the same problem but when playing games sometimes, the isnput locks up sometimes when in landscape mode. However rotating the phone between landscape & portrait mode seems to fix the problem, might help for this too.

Huey85 said:
After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.
Click to expand...
Click to collapse
same here.

Unresponsive on/off button sometimes...

I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.

Same for me ! Sometime I need to remove battery to restart using my HD MINI ...
Any solution ?

hi there
i think i have bad news!!!
my phone is Unresponsive sometime and some time turn display on show me you want turn off divece???
do you remember this problem on Nexus one????
i think our PDA had that problem too!!!
it's just my idea but i think it's true!!
any idea??

brutaled said:
I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Click to expand...
Click to collapse
I have the same problem, sometimes, the button is not responsive. There should be a solution for it. Someone has to report to htc.

I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy

Floffy said:
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Click to expand...
Click to collapse
yes... I think it's because of many programs... I have this when I'm doing something and I push the button fast to turn of the screen and suddenly remember I forgot something and push it again to turn on... I think It's normal!!

sometimes it's anything but normal, but i found a soft reset (or hard reset for that matter) often is the solution. So it's most likely an application or process that hangs, leaving it for a few minutes and then trying to unlock it usually does the trick

[Q] Verizon G2 buggy touch screen?

Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.

No issues at all.
Sent from my VS980 4G using XDA Premium 4 mobile app

I just picked mine up yesterday and have not had any problems with it.

I've had since launch and For the first time today I had a glitch. Touched a link in the browser and it clicked a link 3 links down. Clicked back button and it went back.tried to click the link again and it clicked several links down. I exited the browser and restarted.Clicked the link and it worked perfectly. The only time I've had an (issue?) At all.the phone is practically perfect in every way to me. My favorites smart phone and I've been phone jumping since the HTC touch Windows mobile
Sent from my VS980 4G using Tapatalk 4

I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G

dru06 said:
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
Click to expand...
Click to collapse
this glitch is kinda what happened with mine, and i confirmed what it was doing
in swiftkey, you know how tehre's the option to change the long press delay? well i was holding down that little bar to drag it down, and i noticed while holding it inplace, the numbers were going crazy..it was going up/donw/up/down incredibly fast, instead of just staying stationary..i was like, wtf? so i went to dev options, turned on show touch points and the trace so i could see the axis, and i noticed it was freaking out. holding my finger in place, it was as if it was moving around like crazy.
so i did a factory reset and flashed the clean verizon rom scott posted, and it hasn't done it since. no idea wtf was going on. i realized it was messing up bc my typing became really bad, and it would enter things i didn't type.

Touch Screen has a mind of its own - bad digitizer??
I woke up today to find my screen on, showing the lock screen which I found odd. Now most of the time the screen has a mind of its own where basically its like an invisible finger is randomly touching the screen at a frantic place. This opens up apps, moves icons around, calls people if the phone app manages to get opened, etc. After struggling to override the "invisible finger" I've done a reboot from the power menu, powered off from the power menu and left it off for 10 minutes before turning off and held down the power and volume down button to reboot. None of these methods fixed the problem0
Please note I did accept the Verizon update but was good on it for a day prior to this issue. I have installed minimal 3rd party apps and can't attribute the problem to starting right after installing something. I do use the Ghost 100 wireless charger but have been using this from day 1 without issues so I don't think that'a problem either. The Verizon store sold me this charger and although its not listed as being compatible on Verizon's website I have a feeling that's cause the phone is so new. The charger is WPC certified. Being that this problem is intermittent (happens way more often than not) I think it may be a software issue and I'm about to do a hard factory reset. If that doesn't work then I'm convinced its a hardware issue and probably a bad digitizer. I've been very gentle with the phone - haven't dropped it, no moisture or water exposure, not rooted, etc. I'll report back if the factory reset works. Anyone else having the same or a similar issue?

Super buggy lockscreen!!!
prophecy408 said:
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
Click to expand...
Click to collapse
You're not alone! My G2 has been driving me crazy the last couple of days when trying to use the lockscreen. It'll spaz out and either skip a connection of display a whole different pattern than I drew. It will also shut off the screen and reset the "wrong password" counter. I love this phone but this is super aggravating!

Hard reset didn't help at all. I went to a Verizon store and they exchanged for a new one and determined I had a hardware failure.