So, Sprint called me today to inform me that they are dropping my service because of excessive data roaming. They are not charging me an ETF and they are giving my 250$ deposit back. I am not upset about that, I am upset about not being able to use my Evo and the community that comes with it. I will miss the HTC XDA community if I have to go to Motorola or LG or SE.
My only choice when it comes to coverage is Verizon. The only phone that seems to be on the horizon is the Bionic that comes with LTE. I don't want the Droid X or Droid 2 because LTE is about to launch and would enjoy to have it, along with that sweet sweet dual core. Bionic seems to be the best bet, but I remember hearing something LG dropping a phone soon too.
My main question is, what Android phones are coming out this year with LTE and dual core? I don't mind being without phone service for a few months waiting.
wow, may I ask what your excessive data usage amounted to?
elegantai said:
wow, may I ask what your excessive data usage amounted to?
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Of course.
It wasn't really excessive it was just that the majority of it was roaming. I only get Verizon coverage at work where I use my phone the most (when it comes to data, have WiFi at home) so I used the PRL hack to be on it all the time. I heard about them being upset about this and I was expecting at least a warning but they are straight up dropping my service.
My average data usage was 4 to 5GB on roaming with around 300-400mb on Sprint for the past 4-5 months.
Noob question...how do you know you are recieving roaming data? I have been complaining about horrible data speeds and told them i want to cancle with no fee. They said they basically base that off of calls dropped.and not data. I uae my phone minimal for calling but data is another story and it is horribly slow.
Verizon has a HTC android coming out soon, it's suppose to be a really good one. Sorry I cannot remember the name of it, but when I get a chance I will post it back in here with a link for you. Sorry to hear about Sprint. Did you use the data hack by any chance?(sorry, posted above) If so that's why I never jumped on board with that. Good luck, hopefully you'll still be here on XDA.
http://www.htc.com/us/products/thunderbolt-verizon Here you go.....HTC Thunderbolt
Doesn't the Unlimited Plan include free roaming?? Where is there verbiage about "excessive roaming"??
that sucks. Unlike some ISP's for land lines which come to agreements so each can freely use the others networks, I don't think any wireless providers do anything of the sorts. While its ****ty they didnt give you a warning, i'm sure they were probably paying up the ass to verizon.
Well, best of luck to you!
Advice: search around here and see the threads on how to use your EVO on Boost Mobile.
skillzo1 said:
Noob question...how do you know you are recieving roaming data? I have been complaining about horrible data speeds and told them i want to cancle with no fee. They said they basically base that off of calls dropped.and not data. I uae my phone minimal for calling but data is another story and it is horribly slow.
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Click to collapse
If you go to the Sprint website and look at your usage. There will be a roaming section in the data usage there.
SilverStone641 said:
Doesn't the Unlimited Plan include free roaming?? Where is there verbiage about "excessive roaming"??
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Click to collapse
It's there....in the fine print.
awrnsmn said:
It's there....in the fine print.
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Click to collapse
Yeah the fine print. if you go read the official data usage section it states that no more than 300mb may be used per month. Hints why 4-5gb got your service dropped instantly. You just let Verizon run over sprint then reverse and run them over with that bill they had to pay.
Sent from Evo powered by CM7
aray92 said:
Yeah the fine print. if you go read the official data usage section it states that no more than 300mb may be used per month. Hints why 4-5gb got your service dropped instantly. You just let Verizon run over sprint then reverse and run them over with that bill they had to pay.
Sent from Evo powered by CM7
Click to expand...
Click to collapse
Actually the 300MB is for data cards. There is no roaming limit. They will cancel you if the majority of your usage is roaming and towers over Sprints.
I'll keep my eye on the Bionic and the Thunderbolt. Hopefully Motorola will work with the community and not have locked bootloaders.
Correct the roaming is for minute usage not data. People get kicked for the talk not data. Data roaming booting applies to data cards as well not phones but you will be charged overages on phone data roaming.
Sent from my PC36100 using XDA App
Just occurred to me that if I want a quick exit from my Sprint contract sans ETF, maybe I should flash a VZW PRL and start hitting the 3g network hard.
ZachPA said:
Just occurred to me that if I want a quick exit from my Sprint contract sans ETF, maybe I should flash a VZW PRL and start hitting the 3g network hard.
Click to expand...
Click to collapse
Pretty much what happened to me after a few months.
DirtyShroomz said:
Correct the roaming is for minute usage not data. People get kicked for the talk not data. Data roaming booting applies to data cards as well not phones but you will be charged overages on phone data roaming.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
That is not correct. I am being dropped for data roaming on my Evo. No charges or anything are being applied to it.
There is somewhat if a simple solution. Tell them you roam mostly at home and they will send you a free airave (you have to push to get it for free). Basically it is a small sprint tower that goes thru your local ISP. Ooonce powered up, about two hours) it works flawless.
Best of luck
Sent from my PC36100 using XDA App
engagedtosmile said:
That is not correct. I am being dropped for data roaming on my Evo. No charges or anything are being applied to it.
Click to expand...
Click to collapse
Well, DS works for sprint. Maybe you should PM him your number so he can fix those missing data roaming charges.
SilverStone641 said:
Doesn't the Unlimited Plan include free roaming?? Where is there verbiage about "excessive roaming"??
Click to expand...
Click to collapse
If you log into your Sprint account and look under your plan details it says 500 mb of roaming data.
The EVO you wish you had
They say that there is such things that are "unlimited", but it's not really. They just set a cap so high that they believe no one will hit. Altell used to do this with their messaging plans.
It's kind of crappy that they're doing this to you, but I would avoid any Moto product unless the C-mod gets ported to it quickly. Motorola phones from what I've seen and used of them, are terrible. Moto Blur sucks, and build quality isn't bad but they have awkward builds. Decent battery life in them, and decent support for their high end devices. But that's about it.
Related
My cousin's boyfriend just bought 2 verizon stores and he is telling me that Sprint caps ur data limit to 5 GB a month, then limits ur download/upload after that limit (to like 2G speeds). Can anyone confirm this?
I know T-Mobile does, but never heard of Sprint, ATT, or Verizon doing it.
Overstew said:
My cousin's boyfriend just bought 2 verizon stores and he is telling me that Sprint caps ur data limit to 5 GB a month, then limits ur download/upload after that limit (to like 2G speeds). Can anyone confirm this?
I know T-Mobile does, but never heard of Sprint, ATT, or Verizon doing it.
Click to expand...
Click to collapse
I know people that have gone over 5 GB a month on 3G and Sprint did nothing of the sort.
Overstew said:
My cousin's boyfriend just bought 2 verizon stores and he is telling me that Sprint caps ur data limit to 5 GB a month, then limits ur download/upload after that limit (to like 2G speeds). Can anyone confirm this?
I know T-Mobile does, but never heard of Sprint, ATT, or Verizon doing it.
Click to expand...
Click to collapse
No, they do not.
Sprint only caps data to 5GB for the laptop computer modem cards. There is no cap policy for phone data.
However, if you're using super-huge amounts of data, like 20-50gb, some people have gotten letters asking them to lower that or they'll get relieved of their contract/service. I've used 10gb in a month before with no reprecussions (on SERO). It's considered "adversely affecting the network" (outlined in the contract -- every carrier has this clause).
they do not cap phone data.
jnadke said:
However, if you're using super-huge amounts of data, like 20-50gb, some people have gotten letters asking them to lower that or they'll get relieved of their contract/service. I've used 10gb in a month before. It's considered "adversely affecting the network" (outlined in the contract -- every carrier has this clause).
Click to expand...
Click to collapse
When unlimited is really not. Hey, if nothing else, it's how to get out of a contract...
lazyart said:
When unlimited is really not. Hey, if nothing else, it's how to get out of a contract...
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They were just rumors back from the SERO threads.
I think the people in question were more in the 50-100GB range.
Over the last 18 months, I have consistently used 10Gb-15Gb a month and haven't had any speed issues with 4G where I work or 3G where I live. Haven't gotten any letters, either. Back when I had one of their 3G data cards, when it came time to re-up my contract, they took the 'unlimited' off their data card plan and put a 5Gb cap. Didn't effect the phone plans at all, though.
F
Overstew said:
My cousin's boyfriend just bought 2 verizon stores and he is telling me that Sprint caps ur data limit to 5 GB a month, then limits ur download/upload after that limit (to like 2G speeds). Can anyone confirm this?
I know T-Mobile does, but never heard of Sprint, ATT, or Verizon doing it.
Click to expand...
Click to collapse
I hate the fact that store managers etc. Will lie or assume stupid **** like this without even doing one once of research.
He or she will give this info to someone who will trust their title as "yeah they know what they are talking about" and spread that bs around.
I would constantly have to correct people when I worked at sprint. Most thought I was the asshole until I showed them proof.
Sent from my Samsung-SPH-D700 using XDA App
knx2 said:
F
I hate the fact that store managers etc. Will lie or assume stupid **** like this without even doing one once of research.
He or she will give this info to someone who will trust their title as "yeah they know what they are talking about" and spread that bs around.
I would constantly have to correct people when I worked at sprint. Most thought I was the asshole until I showed them proof.
Sent from my Samsung-SPH-D700 using XDA App
Click to expand...
Click to collapse
Lmao!!!! I would love to have you as a sprint rep
Sent from my SPH-D700 using XDA App
scubafun said:
Over the last 18 months, I have consistently used 10Gb-15Gb a month and haven't had any speed issues with 4G where I work or 3G where I live. Haven't gotten any letters, either. Back when I had one of their 3G data cards, when it came time to re-up my contract, they took the 'unlimited' off their data card plan and put a 5Gb cap. Didn't effect the phone plans at all, though.
Click to expand...
Click to collapse
Sprint originally marketed the mobile broadband units as unlimited. I bought one in 2007. At some point they decided 5gb would be the limit. I refused to re-up just so that I could keep the unlimited terms. When I bought my Epic in October I knew I wouldn't need it anymore and told Sprint I was killing it off.
The rep even recognized that I was still on true unlimited and asked me if I was sure I wanted to drop it. i told him I would just use the phone for access. So of course he tried to sell me the hotspot app. Thanks, but no thanks.
There has been a bit of press on this topic because analysts are expecting all carriers to follow att's move in this area. My take: ATT means Absolutely Terrible Throughput.
You heard it here first on xda.
Sent from my SPH-D700 using XDA App
I believe this is true as well, I have heard about this as well we will soon all have a data cap as well as be paying more on a monthly service charge with all U.S. providers, and theres nothing we can really do. It's just how the cookie crumbles I guess.
I go over 5gb of data on a regular basis...
Sent from my SPH-D700 using XDA App
Governor Killer?
The new ViperRom has a "Governor Killer" built-in. Apparently Sprint throttles the data speed based on demand. I noticed a huge difference in 3G download speed with the Governor Killer active.
http://board.teamwhiskey.com/viewtopic.php?f=3&t=1732&sid=e733dc9116b44cbd8eaa770dbba60479
looks interesting, hope it's legit.
What about for simple mobile?
Sent from my SGH-T959 using XDA App
With all the new kernels and rom developments lately, my Vibrant is running better than ever before. If this gets confirmed, that's icing on the cake. I could easily stick with this phone for a while.
Just went on the t-mobile website and changed my plan from "T-Mobile Android Unlimited Web" to Unlimited 4G Web. It says it will take up to 24 hours to change, so I will report maybe tomorrow on if I get increased speeds or not.
Hmm, interesting. My wife got a G2 and we switched our plan to an unlimited one an now I have 4g enabled on my plan (says 4g web) but I never really bothered checking speeds. But it might explain why I've been able to stream at 128kbs on tune in radio. I'll need to investigate this more.
Sent from my SGH-T959 using XDA App
anthonys2r said:
Just went on the t-mobile website and changed my plan from "T-Mobile Android Unlimited Web" to Unlimited 4G Web. It says it will take up to 24 hours to change, so I will report maybe tomorrow on if I get increased speeds or not.
Click to expand...
Click to collapse
If you buy any 3G or HSPA+ non-Blackberry smartphone they will put you on the 4G plan. The Android plan is being phased out for a more "general" data plan, and them calling it a 4G Web Plan has no impact on your download or upload speeds. It's practically the same thing.
Went through this with them on the phone when I got my HD7 because I noticed the "Android Unlimited Web" on my Vibrant's SIM (I put hte Unlimited Data in the HD7 and a 200MB plan SIM in the Vibrant). They said it was no difference, but to change it anyways since they're phasing those plans out.
This allows them to have only two types of data plans, like other carriers: Blackberry Plans and a General Data Plan. Before they had Blackberry Plans, Andorid Plans, and a General 3G data plan.
Since most if not all newer smartphones (except mid-range/low-end smartphones and features phones) will be HSPA+ (they call it 4G), they just call it a "4G Web" plan.
------------------
TheMan42 said:
Correct, I'll verify this.
4G web plans do NOT affect download speeds in the slightest, anything someone may think they noticed simply is experiencing a placebo effect.
Older grandfathered plans simply differentiated devices, now the '4G' moniker is used for all plans on any smartphone - be it Windows Mobile, Android, or Blackberry. Blackberry plans are the exception however, as they don't work correctly with other devices as they route through the BIS server. Case in point, theres even a '4G Blackberry web' plan, but no current Blackberry is remotely near 4G, they cap at 3.6 Mbps.
The only things that will affect download speed are the actual terminal you are using and the backhaul of the towers in your present location.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Thanks for the clarification. I knew this was not what it was being perceived as.
The idea that tmobile has to "enable 4g" from their customer service department seemed fairly ludicrous to me (I almost broke out the "Double facepalm" pic). Especially since my Vibrant connects to HSDPA the majority of the time which I'm fairly certain, since it's backward compatible, is actually the HSDPA+ (tmobile's "4G") network it was connecting to. I never enabled any 4G data plan. Or 3.5G for that matter.
This is also probably an attempt to get people to give up the Twenty to twenty-five dollar android data plans they've been holding onto since the G1 days.
yea, I just changed services to the new "naming scheme". It does nothing.
megatherian said:
yea, I just changed services to the new "naming scheme". It does nothing.
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Click to collapse
Man, I really wanted to believe this would work. Anyone else try it out? I tried to see what mine would do, but when I looked at the services, it added 10 bucks to my overall plan, so I didn't go through with it. I'd love to see some other reviews about this.
dougstoner said:
Man, I really wanted to believe this would work. Anyone else try it out? I tried to see what mine would do, but when I looked at the services, it added 10 bucks to my overall plan, so I didn't go through with it. I'd love to see some other reviews about this.
Click to expand...
Click to collapse
Yea, I'm on flex pay and signed up with T-mobile when I got my Vibrant, so for me the price was the same.
INCEPTION ©2010 Warner Bros. Entertainment Inc. and Legendary Pictures. All rights reserved.
"4G used in connection with the Galaxy S™ 4G product name refers to the fact that the Galaxy S™ 4G is designed with HSPA+ technology."
Quote from T Mobile Web Site .
Go figure it out...
This is stupid
Guys, our Vibrants are not 4G devices and wont connect faster than 7Mbs. The plan is called a 4G plan but that doesn't mean that our hardware is capable of those speeds. Don't you think someone would have posted screen shots by now if they were hitting 4G speeds? C'mon you guys should know better than that.
anyone else notice the guy who supposedly worked in corporate in the tw thread is on flex pay....
now...im not at all sure how this works, and i might get flamed for this, but might as well ask.
So since the GS4G is the same as our phones, couldn't people just swap in the 4G radio in the the Vibrant? Much like the FFC mod?
jdm4u said:
now...im not at all sure how this works, and i might get flamed for this, but might as well ask.
So since the GS4G is the same as our phones, couldn't people just swap in the 4G radio in the the Vibrant? Much like the FFC mod?
Click to expand...
Click to collapse
do you like to solder? It'd be a much more involved upgrade.
I just tried it guys so i will give you the outcome tomorrow
This one time, I went to that place and I saw a leprechaun and he was like bro here's a bazillion dollars. But then I lost my camera and someone stole my money.
Sounds stupid right? Don't go upgrading your grandfathered data plans because this 4G data plan only costs more and wont speed up your phone.
Paging Dr B said:
This one time, I went to that place and I saw a leprechaun and he was like bro here's a bazillion dollars. But then I lost my camera and someone stole my money.
Sounds stupid right? Don't go upgrading your grandfathered data plans because this 4G data plan only costs more and wont speed up your phone.
Click to expand...
Click to collapse
O M G!!!!!!!!!!!!!!!!!!!!
I have been trying to figure this out for YEARS! Was he like the mean guy from the movies or the guy from the cereal box? I HAVE TO KNOW!!!
In about a month I am leaving Sprint due to their terrible terrible horrendous data speeds in south Louisiana. I also have lot's of doubt and trust in their huge Network upgrade and I don't feel like waiting a year more. I'm getting Verizon and the Galaxy Nexus. If you experience similar frustration with Sprint feel free to vent and post speed test results etc. Does anybody know any way to get out of contract without an ETF?
haha, i live in baton rouge and i dont like sprint either. i was thinking of switching to Verizon when my contract ends since they have 4g lte in baton rouge.
Yes their 3G speeds suck but having true unlimited is important to me since I stream a lot of music/video so that makes up for it.
See ya! Jk. Sorry to hear about your speeds but their network upgrade is definitely worth the wait
Sent from my Nexus S 4G using xda premium
No. Will be waiting for their network upgrade. Sprint is the only network which allows a true nexus with wallet. I don't need to be forced with some apps which apparently can not be removed unless you root it.
MrDrumngun said:
In about a month I am leaving Sprint due to their terrible terrible horrendous data speeds in south Louisiana. I also have lot's of doubt and trust in their huge Network upgrade and I don't feel like waiting a year more. I'm getting Verizon and the Galaxy Nexus. If you experience similar frustration with Sprint feel free to vent and post speed test results etc. Does anybody know any way to get out of contract without an ETF?
Click to expand...
Click to collapse
If you're on a family plan and receiving employee discount pricing they're raising the price next month giving you a chance to get out without ETF as its a breach of the ToS.
Yup!!
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
ryandoubleu said:
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
Click to expand...
Click to collapse
where in hammond is there 4g? it does not specify 4g on the sprint 4g map
jesusice said:
If you're on a family plan and receiving employee discount pricing they're raising the price next month giving you a chance to get out without ETF as its a breach of the ToS.
Click to expand...
Click to collapse
They are definitely not raising prices
Sent from my Nexus S 4G using xda premium
ryandoubleu said:
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
Click to expand...
Click to collapse
No... They are unlimited on anything, how many times do people have to say this. 5gig cap is for hotspot and connection cards
Sent from my Nexus S 4G using xda premium
It's not the price they're raising but the amount you save from your employer discount is going to be a lot less. So it's definitely going to cost you more. They've been doing a lot of things that have been making people want to switch. They charge for "premium" data, completely stopped expanding 4g, scrapped the annual upgrade, killed the premier status, and now this? They're making it really hard for anyone to want to stick around...
The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
Click to expand...
Click to collapse
not once in my 8 years with sprint have i ever had an issue with going over 5gb which i always do, nor have i ever heard anyone say it happened to them unless they were roaming more then using sprint
3G here in new Orleans has been terrible since 08 but there family plans just beats anyone. And I'm constantly around wifi so its not as bad.
Sent from my Nexus S 4G
robbierockz said:
It's not the price they're raising but the amount you save from your employer discount is going to be a lot less. So it's definitely going to cost you more. They've been doing a lot of things that have been making people want to switch. They charge for "premium" data, completely stopped expanding 4g, scrapped the annual upgrade, killed the premier status, and now this? They're making it really hard for anyone to want to stick around...
Click to expand...
Click to collapse
Anything is "a lot less" when people are just looking for an excuse to cancel. The highest discount will be losing $5.40 a month, but those are rare, most people will go down just a few cents to a dollar a month.
I actually like what they've been doing and the direction they're headed, it is putting a stop to all these people talking advantage of what they have to offer. Where I live, my 3G gets over 2Mbps and 4G gets 10 so my unlimited data works great
Sent from my Nexus S 4G using xda premium
.....
DirtyShroomz said:
No... They are unlimited on anything, how many times do people have to say this. 5gig cap is for hotspot and connection cards
Then why would they send me a letter about my 3g usage and direct me to this passage
Click to expand...
Click to collapse
Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can't use our data Services: (1) with server devices or host computer applications or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performances or hinders access to our networks. If your Services include web or data access, you also can't use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with "phone as modem" plans, Sprint Mobile Broadband card plans, wireless router plans, etc.).
andrewt328 said:
where in hammond is there 4g? it does not specify 4g on the sprint 4g map
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Click to collapse
4g is in the Best Buy area of Hammond. It doesnt show up on sprints map for some odd reason. if you dont believe me go to the area and try it out
If you want out, roam like a mofo. You have to roam a certain percentage in order for them to boot you.
Sent from my Nexus S 4G using xda premium
ryandoubleu said:
Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can't use our data Services: (1) with server devices or host computer applications or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performances or hinders access to our networks. If your Services include web or data access, you also can't use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with "phone as modem" plans, Sprint Mobile Broadband card plans, wireless router plans, etc.).
4g is in the Best Buy area of Hammond. It doesnt show up on sprints map for some odd reason. if you dont believe me go to the area and try it out
Click to expand...
Click to collapse
Let me guess, you're tethering and using 50+ gigs a month? That's why you got that.
Sent from my Nexus S 4G using xda premium
im pretty sure sprint is unlimited no limitations
Have you considered moving away from Louisiana?
DirtyShroomz said:
Let me guess, you're tethering and using 50+ gigs a month? That's why you got that.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
I dont use tethering on my phone because I have wifi around most the places I go not to mention the data speeds in baton rouge are slower than dial-up, so tethering woudn't be much use. It was one of those months I was downloading a bunch of different roms though.
Sorry to burst your bubble but not all sprint customers are bad customers. I had them send me a letter a time before that to tell me I was using too many roaming minutes the previous months and when I checked my bill for the prior months I only had about 30 or 40 minutes roaming for all the months. I called them and they were at a loss for words
So I received a letter from Sprint last week that states: "we noticed a type of usage on your account not allowed by our terms and conditions."
Then further stating: "One of the examples provides that our data services may not be used to generate excessive amount of internet traffic through continuous, unattended streaming, downloading or uploading of videos or other files or to operate hosting services including, but not limited to, web or gaming hosting..."
"In order to avoid termination of your service with Sprint, we ask that you change your data use to comply with our terms and conditions outlined above. We will monitor your account to ensure compliance. If a violation occurs after 10 days from the date of this letter, we reserve the right to terminate service on the account listed above without additional notice.
Has anyone else received this letter or one similar? It just seems odd that after almost 2 years of my "abuse" I finally receive this letter about how I'm using too much of "unlimited" data that I pay an extra $10 for monthly.
I'm definitely guilty as charged, and I'd hate for this abuse of mine to severely ruin Sprint's data network but I am only curious to find out how many services have been terminated for such violations. Is Sprint bluffing?
Everyone I know that got those letters was tethering while using vzw prls. But no its no bluff.
Sent from my PG86100 using XDA App
Well that's scary. Do you know if there are any other ways I can tether using other prls?
Sent from my SPH-D710 using xda premium
If your on a sprint prl your better off staying that way. People that use other prls(Verizon) do it for better 3g speeds but your roaming all the time by doing that. So in your case that would just send another red flag.
Sent from my PG86100 using XDA App
mteezey said:
If your on a sprint prl your better off staying that way. People that use other prls(Verizon) do it for better 3g speeds but your roaming all the time by doing that. So in your case that would just send another red flag.
Sent from my PG86100 using XDA App
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If the OP was on Sprint PRL's I doubt that (s)he would be receiving this. If you did not change your PRLs check to see if you have roaming on. Sometimes if you're in a place in between coverage spots it'll switch you without you knowing.
If turning off roaming doesn't work and you didn't change your PRL's than one of two things happened: Someone else did or sprint sent the letter to the wrong place. Call sprint and complain about how you have unlimited data blah blah blah. Make sure you mention how you 'were not' tether.
The other possibility is that they noticed an unusual spike in your activity. You'll need to explain to them why you went from 2GB to 20GB. I've never had this problem because ever since I got my phone I've always used 15+ GB a month.
I am quite sure that I am not roaming, the phone notifies you once it goes into roaming. Prl has only been updated a couple times but never manually changed by myself.
Well the letter did say that Sprint reserved the right to terminate my account, not necessarily going to follow through with termination. But the worst case scenario is that I am terminated, then that is the point when I will actually call Sprint. Until then I will continue to do as I have always done considering that it is the 21st (10 days after the letter I got that is dated 2/10/12).
I could bet that Sprint allows "excessive data use" while paying $30 per month for hotspot lol
cMeka said:
I am quite sure that I am not roaming, the phone notifies you once it goes into roaming. Prl has only been updated a couple times but never manually changed by myself.
Well the letter did say that Sprint reserved the right to terminate my account, not necessarily going to follow through with termination. But the worst case scenario is that I am terminated, then that is the point when I will actually call Sprint. Until then I will continue to do as I have always done considering that it is the 21st (10 days after the letter I got that is dated 2/10/12).
I could bet that Sprint allows "excessive data use" while paying $30 per month for hotspot lol
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I actually I remember hearing something in September(guess) that Sprint was gonna have a 5gb cap for hotspot users and it would be 5cents a mb above that. Crazy I know. Obviously hasn't been done yet. Anyway back to the prl. Since you were using Sprint and not a hybrid or Verizon that's not the issue. The user above was right when he said they noticed a spike in your usage. If you constantly streaming movies and hosting something maybe slow down just to be safe. That's JMO
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5GB is a tight cap for the average of 10GB per month.
But according to this table I found on my online Sprint account, my big spike was during the month of December but I slowed things way down the following month in January. Hopefully I can continue not having so much usage but that letter really bothered me. I love Sprint, I wouldn't even consider another carrier after termination.. That's just the unthinkable for me right now.
Yea that's a really tight cap. I can't speak for sprint coverage as I haven't had it in years. I have my 3vo on metroPCS and clearwire for 4g
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Termination Letter
Do you ever kicked off? Was there a solution? I just got a letter too!
If they term you does it let you out of the etf fees? By them terminating your contact if should void that early termination fee, could be a way out for some. Just a thought
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http://forum.xda-developers.com/showthread.php?p=5448865 [ROM] RUJELUS22 The Kuban FD24 (ICS) (Updateed 5-5-12)
Yes. If you are on a Sprint contract and want out quickly, just use Roam Control or some PRL hack and force it to use Verizon's towers all the time. They'll terminate you without charging you an ETF.
Aside from excessive data roaming on Verizon towers, I'm also hearing stories on this forum of Sprint customers getting warning letters for using torrents or similar programs, even on Sprint's towers. I have never had such issues with my Verizon 4G unlimited data plan. Is this true on Sprint's end?
I wonder how long Sprint will continue to just waive the ETF's for people that excessively roam on Verizon on purpose to get out. Seems like a big money loser to them, doesn't it? Unless you have to return the phone back to them, which I'll assume you have to.
Having not worked for Sprint in a couple years but having friends work there the main issue is that Sprint does not own their own network in many places and where they do the expense of maintaining that network has only increase several fold. They recapture the money through data plans but limit "excessive" users because of the strain. They know power users force a VZW PRL to improve EVDO speeds. What all of this does is force Sprint to pay it's roaming agreements and loose money to other networks. The only way to recapture this money is through it's users who use less data and forcing the data hogs to either comply or go elsewhere. It is cheaper to eat an ETF than have you use "excess" data month after month.
If you are on Sprint legendary grandfather plan. You should be very careful because Sprint will just cancel you line(s) without notice as being a breach of contract. From SlickDeals forums.
Had a SERO plan for 6 years and on my bills and account page it always said unlimited roaming data.
My phone lost the ability to call out earlier today. Called sprint and they at first had no record of my phone number. Turns out they canceled my account for excessive data roaming- average amount used is 1gb per month
Didnt matter that I paid my bill on time and referred countless people to them for the last 6 years, they just shut it off with no warning and it screwed me over since I used the phone for work too.
After more than 3 hours on the phone and countless escalations, they agreed to temporarily reinstate my phone for a couple days to give me a chance to let people know what happened but said the accounts still being canceled after that time.
Sprint said that once I port my number to a new carrier my Epic will be able to be used by someone else with Sprint. Im going to switch to the Tmobile $30 plan
http://instoresnow.walmart.com/tmobile.aspx?povid=cat542371-env203289-module445857-lLink1
The best phone theyre selling is the $200 Exhibit 2 but Im not crazy about it, and its a lot of money out of pocket for me
Ive seen people on craigslist saying they will trade for a Sprint phone and have some nice Tmobile phones.
Is there an easy way to do the trade, port my number and set up service with the $30 tmobile plan easily? I have no idea where to start or what to do.
Any help on this is GREATLY appreciated
Why not let them cancel the account and flash your epic to boost mobile which is essentially a cheaper sprint??
Seems easier since you get to keep your epic, don't have to port your number, and don't have to use tmobiles sucky network. Only problem I see is having to learn how to do everything... and make everything work properly ie. Mms, data, etc.
Sent from my SPH-D700 using xda premium
ÜBER™ said:
Why not let them cancel the account and flash your epic to boost mobile which is essentially a cheaper sprint??
Seems easier since you get to keep your epic, don't have to port your number, and don't have to use tmobiles sucky network. Only problem I see is having to learn how to do everything... and make everything work properly ie. Mms, data, etc.
Sent from my SPH-D700 using xda premium
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I love my Epic I was going to keep it for a while longer after my contract was up but cant do that anymore. I checked the boost mobile plans looks like its about $55 a month? Not sure what kind of data is included with that?
I was paying $50 flat per month on my sero plan for unlimited everything and 500 anytime minutes
Dunno.. but you know tmo isn't truly 30$... I'm sure they are additional charges... can't trust anyone but sprint... afaik... but you might wanna look into boost mobile..
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redspeed said:
I love my Epic I was going to keep it for a while longer after my contract was up but cant do that anymore. I checked the boost mobile plans looks like its about $55 a month? Not sure what kind of data is included with that?
I was paying $50 flat per month on my sero plan for unlimited everything and 500 anytime minutes
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Unless it's changed recently, Boost is $50/mo to start (your Epic laughably won't work on the $55/mo Android plan since it's not one of the "approved" phones for use on Boost) and drops by $5 every 6 "on time" payments you make to a minimum of $35/mo.
It's unlimited everything (talk, data and text), but there is ZERO roaming (voice or data) which may be an issue for you.
To use your Epic on Boost you would need to pick up a cheap Boost phone (Incognito is generally recommended) and "re-use" it's MEID in the Epic so Boost thinks you are using an "allowed" phone.
Usually sprint comes and tests signal in your area and offers you an airrave (isn't that a requirement?). I would ask to speak to somebody higher up and complain...
Sent from my SPH-D700 using Tapatalk 2
They are obviously trying to get rid of their SERO subscribers any way they can, go with what marcusant said and demand an airrave
Sent from my Nexus Slide 4G
I still cant believe they canceled my account over 1gb of roaming data per month. The least they could have done is called me to warn me but no, they cancel it with no warning and everyones trying to call me and cant get through.
They did offer an airrave in the past to me, but it wont do any good since Im at work while roaming and am unable to plug it in to their network. The area I work in has full signal strength on the coverage map too, but I get zero coverage in the building. Roaming however gets a full signal there.
Ironic part, is that I initially had a Transform and they let me upgrade to the Epic with me paying more out of pocket since the Transform wouldnt get any signal at work, and they told me I could roam at work if I bought the Epic for more money.
They canceled my contract after selling me a more expensive phone for doing what they told me it would do...
redspeed said:
I still cant believe they canceled my account over 1gb of roaming data per month. The least they could have done is called me to warn me but no, they cancel it with no warning and everyones trying to call me and cant get through.
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To be honest, 1 GB of roaming data is excessive and I'm not sure why you need a warning to know that. Do you need a warning that coffee will be hot?
Also, Sprint is restricted to 1x while roaming on Verizon, so I'm not sure how you managed to rack up 1 GB of data transfer on 1x. (If you are using 11115, that's abuse of your service agreement. 111xx is not meant for consumers, so even though many people load it, they are hopefully intelligent enough to exercise some judgement while roaming.)
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My coffee maker beeps when the coffee is hot and done
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I would ***** up a storm if they shut me off without warning me first. Seems like ****ty business practice to terminate a paying customer without giving any notice.
They should OFFER you an airrave instead of having to whine until you get one, so that you continue to pay for their service. Sprint customer service has always pissed me off, both with their arrogance and disregard for customer satisfaction.
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Dude, 1gb a month is decent data usage roaming or not. I used 2gb this last month because my home internet was out so I used a lot of tethering but usually hardly ever break 1gb and I'm on my phone obsessively. If they offered you an airwave but your roaming at work, and are able to pull 1gb a month "at" work, maybe you should put the phone away and concentrate on your job. Idk, but they are well within their rights. It's in the contract you signed.
Sent from my SPH-D700 using Tapatalk 2
If on their coverage map it says you have service at work and yet you roam, i'd call and ***** till they get someone to come and test the signal at your work and home.
Sent from my CM9 infused Epic.
I get 3g roaming with no prl hack, I think sprint allows ppl with 3 lines or more do that, also I roam like 500mb a month.
Sent from my Nexus Slide 4G
If you are pushing more towards prepaid, I would take a look at this post. Has some pretty interesting information that you may find useful.
http://forum.xda-developers.com/showthread.php?p=21604722
Tommo153 said:
If you are pushing more towards prepaid, I would take a look at this post. Has some pretty interesting information that you may find useful.
http://forum.xda-developers.com/showthread.php?p=21604722
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thanks for this link.. i've been debating for a long time if i couldn't get away with something like that. only issue i see is the ETF from sprint, and finding a decent GSM device with a keyboard! No more of this $90 a month crap especially with no more real premier gold benefits!
verizon hands down.
My service is really bad. Internet is so bad that I hardly use it. It can take me 20 minutes to get to something on Web pages. Tests with Verizon friends load CNN.com page in 4 to 10 seconds. Takes me about 30 seconds to 2 minutes! What good is unlimited data?
tsp
tsperez said:
My service is really bad. Internet is so bad that I hardly use it. It can take me 20 minutes to get to something on Web pages. Tests with Verizon friends load CNN.com page in 4 to 10 seconds. Takes me about 30 seconds to 2 minutes! What good is unlimited data?
tsp
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Wow, you necroed this for that? Obviously all carriers can't have great coverage everywhere. Sprint is spending billions to strengthen their 3G network and bringmon LTE. They are behind in that race. Where I am Sprint 3G is 10 times faster than what AT&T calls 4G. So it is all relative. It is easy to check coverage maps now before deciding on a carrier in your area.
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kennyglass123 said:
Wow, you necroed this for that? Obviously all carriers can't have great coverage everywhere. Sprint is spending billions to strengthen their 3G network and bringmon LTE. They are behind in that race. Where I am Sprint 3G is 10 times faster than what AT&T calls 4G. So it is all relative. It is easy to check coverage maps now before deciding on a carrier in your area.
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there not accurate i have lived in two areas since 2011 and let me just say they said the 4g is the best and all around me its very good and where i live at my house it says in house 4g signal strength meaning the best 4g. and i cant connect to it all on my phone yet my CLEAR modem can.
even though on one of my routes everyday says there is 4g throughout it never stays on itll disconnect and drop to 3g.