I have searched far and wide for a solution to the reply all bug, and I did find a solution on the MSDN blog.
http://blogs.msdn.com/b/outlook_mobile/archive/2006/03/22/558605.aspx
However, the "My e-mail addresses" field is grayed out for me; and the only other post I could find online was something about it being unchangeable after account creation. I experimentally found a solution, and now I'm posting it here for archival purposes.
I had this issue on WM6.5.x with the gmail exchange server in outlook mobile 2010.
To reiterate; the reply all bug will add your own email to the list of recipients when you "reply all" to an email. The fix is to tell outlook what your email is, so it knows it shouldn't send it to you (apparently the exchange setup makes this unclear; see msdn blog link above). In order to fill out the field, I had to;
1. Open activesync, press "Menu" > "Options..."
2. Select "Microsoft Exchange" (or whichever account you're having this issue with) and delete it.
3. Now you'll have to set up your exchange server config again; but when you get to the screen where you select which services you'll be using (email, calendar, contacts, text messages, tasks), select email and press "Settings..."
4. Press "Advanced..." and voila! the "My e-mail addresses" field isn't grayed out anymore. Type your email address into it, press OK.
5. Finish the setup and resync.
Now, the "reply all" button will work as expected. If someone sends an email to you and you only, reply all will open a compose dialog to just that person (and not add you to the To: list as well!). I'm not sure what other peoples' preferences are, but ever since I got gmail, it's very rare when I don't want to reply all, so this fix was invaluable to me.
I just need to figure out how to add this to xda_uc; the activesync.xml doesn't seem to have an option for this.
This is a bug? How else do you keep a record of emails you send from your phone?
Yeah it's a bug. Sent messages go in the sent folder, you don't need or want a copy in your inbox...
Not to mention you'll get the mail received alert next time it syncs with exchange. And no, it's not someone replying to your email... it's the email you just sent. Very annoying.
Related
I would like to read my gmail email in MS Outlook on my computer, and while I am away from it, read the new only emails (the ones not yet downloaded to desktop) from my T-mobile MDA.
The way I understand it is done is to POP emails to desktop (which deletes them from the email server) and use IMAP on the mobile device to read whatever is not POPped yet. The problem is that Google’s Gmail does not support IMAP protocol. So how do I do this then, other than to change to an email provider who supports both POP and IMAP?
In gmail's POP service you can choose to either delete or archive email d/l by your device. You could read ur email from your pda then the email you just read would be archived into another folder.
I think what you need to do is change the settings in MS Outlook on your desktop to leave a copy of the email on the server for x number of days. On your PDA change the imap server settings to only download the last x number of messages or messages that were received in the last x number of days. I don't use a POP server anymore but you should be able to use the "tools" then "email accounts" then "view or change exisiting email accounts" and look for something along the lines of leave copy/copies of email on the server so that way Outlook doesn't delete them from the server.... In terms of the POP settings on the PDA make sure that it is never deleting emails off the server otherwise you are going to be faced with "dissapearing" email messages.
Hopefully this helps or someone else can be more helpful.
go to your gmail account, in the settings you can set it to be accessable through POP, do that. Dont forget to set it to leave a copy on the server
On your PDA you need to configure Outlook to accept the gmail accout.
go Start > Programs > Messaging
at bottom of screen choose Accounts
click New
enter email address click next
enter Your Name, User name, Password ( I leave the save password box ticked as I am idle ) click next
choose account type POP3
choose Name POP3 (unless you have option to choose another name you like better) click next
in server information
set Incoming as pop.gmail.com
set Outgoing as smtp.gmail.com
click the options button, page 2 of 3 check Outgoing requires server auth , check box Require SSL
click next
box now shows all Accounts as New, Text Message, POP3
click the OK top right of screen
thats it, done.
Wizzer said:
In gmail's POP service you can choose to either delete or archive email d/l by your device. You could read ur email from your pda then the email you just read would be archived into another folder
Click to expand...
Click to collapse
...and hence not downloaded to the desktop if I understand correctly.
justintime07 said:
On your PDA change the imap server settings...
Click to expand...
Click to collapse
Gmail does not support IMAP unfortunately. Also, I do not want to go by the number of days or number of messages because those things are not known in advance. I only want to pop email to my computer, and read whatever is not popped to the computer from the mobile device.
tbc_borg, the instructions are helpful if I only wanted to read email from the road. But after email is downloaded to the device, Gmail does not pop it to the desktop, which is not good for me.
I think I found how to do this.
I got another gmail address, set up forwarding of everything from the main email to the second one (with the original left in the main Inbox). I pop everything from the main email to the desktop and from the second email address to the Wizard. I will be receiving duplicate emails to both desktop and the mobile device, but that is better than having only half of emails on the desktop. Any better ideas? I searched extensively, found nothing smarter (well, again, other than finding an email provider that supports both pop and imap protocols).
I had the same problem. What I did was open a second relay a/c, eg [email protected]. I then added a forward on all mails from my normal gmail account to the relay account. On my phone I have my incoming mail server set to the relay account but my outgoing server set to my normal account. This means that all your mails will be forwarded to the relay account and when you want to reply to any of them on the phone it will send them from your normal account!
Bit of a roundabout way of doing things but works fine!
WOW, good hint with the different outgoing server, decmac! It works just as expected!
But I noticed something else that is wrong. I send a test email to my main email address, it gets forwarded to the relay email address. Send/receive from computer, receive the email fine. Send/receive from Wizard, receive it fine as well. So far so good. However, when I send/receive from the Wizard again, the email message that has just been downloaded gets DELETED and is nowhere to be found on the device (not even in "Deleted Items" folder.) I wonder what I have missed in the settings somewhere.
Yeah, that's a problem. It seems to only keep a current copy of your Gmail inbox on the phone so when you do send/receive it overwrites everything. What I have done to get around this is select "Get Message headers only" and select "Include x Kb of message body" Make x big enough to get all of your messages. It then keeps my messages in my inbox until I either delete it or select "Get entire message and any attachments" in the email message.
Not sure if this would work but maybe move messages into a local folder on the phone. Haven't tried this but in theory it should work! The above works perfect for me!
Perfect! It works!
Vielen Dank!
Kein Problem
Hiya ppl,
I have a strange problem on my MDA Vario II. I am losing emails sent to my pop3/imap account since I set up my mobile device to poll for email. I set up an account on the device using the email wizard and have tried collection from both pop3 and imap servers.
What I am finding is this: When I wake up in the morning I often get a notification of new email on my device, I can see the header in the notification bubble but when I try and read it I find the message has been deleted from the server.
I have my device set to poll every 15 mins. I can see no setting to leave email on the server. I do not know if the default action is to download and delete the message from the server or not.
Has anybody else experienced this? Please help!
I have tried the mail2web service but I also want to view my email on my pc with outlook. It doesn't seem that you can do that using this service.
Any help would be appreciated. TIA.
Do you have anything else checking that email address? If so, that program could be downloading and deleting your email so that your device can no longer get it.
Hi, I think this was the problem I was having awhile back too, in the mail settings do you have "get full copy of messages" enabled? if so make it "get message header only" and include "999" kb of message body, that should keep the messages on your phone untill you delete em.
ChaoticDruid said:
Hi, I think this was the problem I was having awhile back too, in the mail settings do you have "get full copy of messages" enabled? if so make it "get message header only" and include "999" kb of message body, that should keep the messages on your phone untill you delete em.
Click to expand...
Click to collapse
Also see http://forum.xda-developers.com/showthread.php?t=290662
@Trancecoder - only outlook, but no automatic downloading of email.
@ChaoticDruid - yes, my settings were "get full copy of messages". I didn't realise this would delete email from the server though. I have now set "get message header only" and so far so good. Is this a bug?
@Menneisyys - (wish I could work out how to pronounce your name!) wow an answer from the god himself ;-) I don't have a gmail account but the info about not downloading a full copy of the messages seems to have done the trick. Is this a bug or am I misunderstanding the operation on POutlook?
Thank you all for your help,
Shaun.
Problems still
Alas I still have problems. I am now able to retrieve unread email on both my Vario (with POutlook + "get message header only") and PC (With Outlook 2003) without it vanishing, but once read, the email vanishes from the server sometime afterwards.
I guess this must be a problem with my provider Blueyonder :-(
I still think it could be Outlook doing this. Go to Tools --> E-mail accounts --> View/edit (Next) and make sure that your IMAP/POP3 account is selected under "Deliver new e-mail to the following location".
@Trancecoder I am not sure if I understand you. In Outlook Tools --> E-mail accounts --> under "Deliver new e-mail to the following location", Personal folders is selected. I cannot see a selection for IMAP/POP3 here.
I see. I assumed it would be there because it's there for my Exchange mailbox. I guess I was wrong. Sorry about that.
No probs. I will have to disable email checking on my device until I figure this one out.
Sorted!
I have ahem fixed the problem I had with losing email. It was an ID10T error! I am too embarassed to explain what the problem was, except is was of my own doing. There was no problem with POutlook. Apologies for wasting ppl's time.
Don't apologise! I, myself am an expert supreme on these kinds of errors, however, I thought I was alone! If not for forums like this I would have given up on my pda years ago, and look at the fun I would have missed out on.
Hi Everybody,
I recently got TP2 rhodium. The 1st WM system for me.
I tried to use Outlook in a "natural" way but I found some simple things I can't do.
Explain.
I have 3 accounts in my phone:
- "Outlook", which is synced with my company PC via ActiveSync.
- A "work account", that I use to receive and send emails using my company ISP (i.e. [email protected]) when I am away.
- A "personal account", that I use to receive and send emails using my personal ISP (i.e. [email protected]) when I am away.
Everything works: Outlook sync, work send-receive emails, personal send-receive emails.
The most simple thing I expect I can do is:
1) I sync Outlook via Activesync. So I get an updated copy of my pc inbox/outbox in my TP2. Including emails I didn't read yet.
2) I go away, get in the inbox of my phone outlook account and read emails. There's one I need to reply immediately!
3) I reply to that email, but...
the reply goes into the outgoing box but it remains there. It will be sent the next time I'll sync, but it will be next week.
I didn't find a way to use one of the 2 other accounts to send that email from inside the "outlook account". It's a reply, so I have to write it inside that account.
The most natural thing would be:
- an option in the "from" field allowing me to use one of the two accounts
- send the email
- watch it going in the outbox of my "outlook account", so that it will be synced the next time.
in addition,
if I send an email from my "work account", it will go into its outbox, but I cannot move it to the "outlook account" outbox, so that it can't be synced when I connect to my pc!!
I suppose many people encountered the same problem.
I tried to search, but I couldn't find any.
Anyone can address me to a solution?
I thank you all in advance.
Hi..
Thats what i did in the past.. i sync emails so that i know which ones i need to reply... but found it a hassle at times...
why not try using pop3 directly? Jus save a copy of emails on server.... i pop as and when i need... but only my outlook in laptop downloads emails.. i find it better in sense i have contorl when i use outlook.. but thats jus me and my 2cents..
Hi chuachongchee,
I hope I'll find a straight way for you and for me to do what I mean.
I can't believe it is not possible to do such an elementary thing with an almost 600€ gear and a WM at its 6th release!!! And such a cool design !!
Do outlook mobile developers ever work away from their pc?
I am not good in WM software "handling", but a lot of people is, and I am sure someone has already solved this issue.
Just hope I'll find one...
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
haongusa said:
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
Click to expand...
Click to collapse
Don't mind,
I am sure this will be solved.
Such simple change + Such evident miss.
Please skilled-xda-developers write an outlook hacked rev. allowing:
- choose the account in the email "from" field
- copy/move emails between different accounts folders
- some additional options for each accounts would be useful: default c/c and hidden c/c recipients.
the 3rd in the list allowed me to solve this issue in my old Nokia E70 (!!).
I just put a rule for incoming mail in my PC outlook: when I receive a mail in whic i am in hidden c/c AND in the from fields, move it in the sent items folder. But it was not a very clean way... I expect more from my brand new rhodium!!!
Hello,
I have set up my gmail as IMAP with the standard config of the HD2. Everything works fine, the only problem is that the mail only shows the last couple days and not the enitre mail account.
Shouldn't is show all mails I have in my gmail account since it's setup is IMAP?
If so, did I miss a setting?
Thanks in advance for helping!
P.S. I've searched the forum for similar threads but couldnt find one, apologies if it's a double post.
I'm not sure about IMAP but when using activesync to interact with gmail, there is a way to tell it how far back to download emails.
Why aren't you using activsync and gmail's push email service by the way?
When you're setting it up, on the last screen when you are selecting what services you want to use (calendar, contacts, email) if you highlight email then you can click on setting and set how far back you want to sync.
NOTE: Don't try and do tasks or texts because google doesn't support them yet.
Hope this helps
For Yahoo (not Hotmail!)
1. Select eMail in the HD2 Start Menu.
2. Select your mail account (without opening the mail, if you open the mail, simply press back arrow on hardware keys, and then reselect eMail form Start Menu.
This will ensure Mail Account is highlighted.
3. Select Menu > options
4. Tap the account to change settings
5. Select Send/Receive Schedule
6. Select frequency and Download options eg past 3 days, 5, 7, 30, ALL
Download size for mail and attachments also available.
This does not appear to be available for Hotmail account!
Hope this helps.
works fine, thanks
My TP2 e-mail settings allow me to leave the message on the server (POP3) when I delete them from the phone. However, my HD2 doesn't have such a setting as far as I can see. Anyone know how to do this? I also posted this question in the T-Mo support forum, but haven't heard anything.... This is very important to me, and if indeed there is no such setting on the HD2, I will return the phone.
This is for pop3 or imap but don't know how it is for exhange server etc.
Inbox>
menu>tools>options....
then select the account you want to "edit"
then select edit account setup>next>next>next>next>next
how ever many "next" it takes to get to Automatic Send/Receive and on bottom of the screen is "Advanced Settings"
that is where the option you are looking for is.
That is how it is on my phone anyway.
Good luck
I posted this yesterday for you on the T-Mo site:
Start key> Email>Menu>Options> select email account >Edit Account Setup>click Next 5 times, then Advanced Settings. The next screen will let you select whether to delete them from the server or move them to server trash. I have all of my email accounts set to delete them from server and when I delete emails, I do a Send/Receiver and have had no problems with my emails deleting. If I have it set to move to server trash, it leaves them on the server.
you can skip about 5 button presses by just selecting send/receive schedule rather than Edit Account Setup. From Send/Receive menu select Advanced Settings and you just arrived at the same point.
True, but I thought perhaps there were other options that the poster might also want to change or review. But your way is the most direct.