Database Users

small pop3 problem

I have set up a new pop3 account with my home isp blueyonder. they had some problems the other day with sending email through there smtp server. Now my outbox (in folder view) shows 1 unread message; but if I go to look in the folder it is empty. I do not have "show only last 3 days" checked. if I connect to the account via webmail all looks fine. it appears that something is stuck on my vario 2. other than deleting the account is there any way of sorting this small annoying problem?

This happens when I send/receive via my gmail account on my phone. I'm currently investigating... I've also had an issue where Pocket Outlook doesn't correctly authenticate with the SMTP server (on my own personal address) before trying to send emails, resulting in 550 no unauthorised relaying allowed. Also investigating this, as my POutlook is setup correctly.
Just thought I'd let you know you're not the only one experiencing this issue.

Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty, then theres the imap issue of not putting sent messages in the sent folder, very aggrivating to not have a decent mail client, I tried Flexmail..it lists gmail as an auto configure...but that's just bs...cause all that does is list the "@gmail.com" not any ports or ssl settings...so I manually configured it..then it spazzes on the password screen and won't continue, not to mention I set it as default one time I installed and it totally jacked up pocket outlook..which led to hard reset number 1.
Sorry to rant off topic, but after reading others woes about pocket outlook, I couldn't stfu

nice (sorry) to see others having problems too! from your replies I am doing well. I also noticed the IMAP problem too, when connecting to ny bluyonder account the webmails deleted items were "trash" and would not be deleted

Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty
Click to expand...
Click to collapse
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB

athiqueahmed said:
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB
Click to expand...
Click to collapse
Thanks for the info, I'll give that a shot..I had had it set to receive full copy of messages.
And sorry again about your post timbouk.

email setup

hey guys... i need help setting up my email so when i recieve an email from outlook on my desktop, it will be automically pushed to my phone. i have my email setup on outlook as pop3. what settings and changes do i need to make so i can recieve mail on my phone and also have a copy on my phone and desktop computer???
thanks in advance
Rjp20

To keep your GPRS alive if you want:
1) Go to the following registry entry:
"HKEY_LOCAL_MACHINE\Comm\ConnMgr\Providers\{7C4B7A3 *****}\Connections\GPRS*****\"
2) Change "Always On" 0 into 1.
---------------------
Then:
Go to Inbox.
Menu -> extra -> create new account.
Enter your email adres.
Enter your name, username, and password.
Account type: POP3
Name: Whatever you want to choose.
Incoming mail: pop.YOURPROVIDER.com (for example: pop.gmail.com )
Outgoing mail: smtp.YOURPROVIDER.com (for example: smtp.gmail.com)
If you want to let it automatically check your email,
then choose options, and you can fill in the time interval.
If you enter 15 for example, it will check you email every 15 minutes and
lets you know automatically if there is mail.
You mail will be kept on the server, so you can check and store your email
on pc also later.
Choose next.
Choose "download headers only"
Check and choose and enter 999 kb. (this is necessay for providers like
gmail, for most other providers the preset settings are ok)
Finish.

winny said:
To keep your GPRS alive if you want:
1) Go to the following registry entry:
"HKEY_LOCAL_MACHINE\Comm\ConnMgr\Providers\{7C4B7A3 *****}\Connections\GPRS*****\"
2) Change "Always On" 0 into 1.
---------------------
Then:
Go to Inbox.
Menu -> extra -> create new account.
Enter your email adres.
Enter your name, username, and password.
Account type: POP3
Name: Whatever you want to choose.
Incoming mail: pop.YOURPROVIDER.com (for example: pop.gmail.com )
Outgoing mail: smtp.YOURPROVIDER.com (for example: smtp.gmail.com)
If you want to let it automatically check your email,
then choose options, and you can fill in the time interval.
If you enter 15 for example, it will check you email every 15 minutes and
lets you know automatically if there is mail.
You mail will be kept on the server, so you can check and store your email
on pc also later.
Choose next.
Choose "download headers only"
Check and choose and enter 999 kb. (this is necessay for providers like
gmail, for most other providers the preset settings are ok)
Finish.
Click to expand...
Click to collapse
the problem i am having is that when i recieve email oon my desktop, i cant recieve it on my 8125... will this allow me to do that??

Once your email is opened/received on your desktop the mail will not show up anymore on the phone. That is my experience.
For me its not an issue, as when I read it at home, I do not need to read or receive it again on the road after that.
And when I am on the road it will first show up on my phone, after that when I am at home I download from the server with my provider.
But perhaps your problem can be solved by leaving all your new incoming mail on the server with your provider when your pc already received it. That should be possible. Perhaps in that case your 8125 can also pick it up after your pc opened it.
I am not sure why you would want your pc to pick up mail first and still need to open it on your mobile phone after that, but you can also read you mail
with your pc by using POPPY ( http://www.yoursurfice.com/Content/Home/Home.htm ).
This way the email will stay on the server with your provider,
and you will still be notified on your Mobile equipment ass well.

The setup I gave you does work if you do not let your pc (outlook)
let email check automatically when you are away from home
or on the road.
If you are on the road, then you auto check mail with 8125.
and you can delete it ass well, as it will stay on the server.
Once your back home, you download all mail from teh server,
and store in outlook.
Then put on auto-check again in Outlook if you want that.
Thats the way I do it.
Or just install poppy.
It will also check you email automatically, but leaves it on the server,
when read without outlook.
This way you can also remove spam/virus like garbage and download
the mail you ony want to receive.

winny said:
Once your email is opened/received on your desktop the mail will not show up anymore on the phone. That is my experience.
For me its not an issue, as when I read it at home, I do not need to read or receive it again on the road after that.
And when I am on the road it will first show up on my phone, after that when I am at home I download from the server with my provider.
But perhaps your problem can be solved by leaving all your new incoming mail on the server with your provider when your pc already received it. That should be possible. Perhaps in that case your 8125 can also pick it up after your pc opened it.
I am not sure why you would want your pc to pick up mail first and still need to open it on your mobile phone after that, but you can also read you mail
with your pc by using POPPY ( http://www.yoursurfice.com/Content/Home/Home.htm ).
This way the email will stay on the server with your provider,
and you will still be notified on your Mobile equipment ass well.
Click to expand...
Click to collapse
thats what i need. i want tow copies because alot of times i will read the email on my pc then i will wait later and reply to the same email using my phone thats why i need two copies... one on my desktop and one on my 8125.
what exactly is poppy? i use outlook 2007 and would hate to give that up just to have two copies...
another problem that i am having is that when i have email i my inbox, and i go select send and recieve, if i have any new incoming messages, they are deleted and are replaced with the new messages... is there any way to stop that??? is there some simple way just to push the mail to my 8125
Thanks for all your help so far!

Poppy is a very helpfull program that work independently.
You can still use outlook as always.
Poppy only works in the background. It will contact your provider automatically if you want and gives you clear signals on screen if there is new mail on the server with your provider. This way it is not downloaded yet to your pc, so you will still be able to pick the signals up automatically with your Mobile phone as well.
You can not use Poppy to send email, of respond with it. If you want that you simply start up Outlook after that.
But its helpfull, as lots of times you will also recieve spam/viruslike attachements etc. And with Poppy you can immediately delete them from the server without actually downloading them first to your pc.
Now, for your second problem (deleted email from mobile phone) I would like to refer you to some other Threads on this site. I have read about it in the past, so please do a search. It is there somewhere.
If I find it, I lett you know.
Or perhaps someone out there can help with this ??

This is the most simple and easy way I found for myself.
I would not know how to do it else.

how to keep mails on the X1 that are allready gone on the server

The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?

If you are using POP3, the emails you downloaded to your device should stay there regardless of removal on the POP3 server. The only reason that would explain this behavior is that you are using IMAP and not POP3.

I'm using pop3 and the mails disappear.

nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
That's not how POP3 works. You are describing IMAP server behaviour.

nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings

Well doenst really matter that its not supposed to work this way.
How do i fix it? Obvioulsy a bug, is it working with your phone?

guap said:
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
Click to expand...
Click to collapse
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.

so check "don't delete message if deleted form server"... it's in advanced options too

Where would that option be? On the same page as the "dont delete from server option"? If yes i dont have that. (german version of windows mobile and Xperia) Maybe there is a direct registry setting if i cant get it through the options?

The problem you're having is most likely to do with retention. Eg "delete messages after 7 days". Use POP3 but also check your retention settings.

And where would i find this setting? I only find the option for downloaing Mails from today, 3 - 30 days old or all. But this hast nohting to do with deleting them once theyre gone on the pop3 server.
And thoose messeages dont vanish on their own...they get deleted after i check for new mails (its set up for manually doing that) and the experia notes that the mails is not on the pop3 server anymore.
So a "don't delete message if deleted form server" would be the right thing..just that i dont have that in my settings.

nurps said:
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
Click to expand...
Click to collapse
If the email is deleted/retrieved from the server by YOUR PC, the email is gone by the time you check for new email on your PHONE.
What you need to do is select the option to "KEEP MAIL ON SERVER" in your PC email program.
Either way, I don't think it's a good practice to POP your email from 2 different places (PC and phone in your case).

Of course its gone, but i dont download the mail AFTER its deleted by the PC...its allready on the X1 and it deletes it AFTERWARDS.
In fact my PC is set up to leave Mails in POP3 for 3 days..then they get deleted...and the X1 is set to dont delete any mails at all. But it does delete allready downloaded mails as soons as it finds out theyre not on the pop3 server anymore.
So back to the solution of this problem please?

The only way I found to keep messages on the phone is to delete them from inbox to the deleted items folder, they stay there till you delete them properly.
Im on btinternet and I dont like the idea of messages staying on the server so havnt enabled it.
What is the point of keeping messages on the server, can they be downloaded again?
I cant find an advanced explanation of how the phone interacts with the mail services so I just keep mail I need in the deleted folder in the phone, I even created a new folder in the phone called store to put emails in for keeps but they dissapeared from there as well !!
If you have important information in a mail, copy and paste the text to word or notepad just to be safe.

According to guap there should be a "don't delete message if deleted from server"-option but i cant find it. I cant believe that windows mobile mail software would be more stupid that a simple java email client i used the last to years before the experia.

sorry for delay
go in your inbox -> menu ->tools -> options -> message -> warn when delete message from list
this way you can say "no" and keep your message. Quite annoyng but it worked for me on my touch. Now I don't care about it
Anyway, if you are interested in a serious client I suggest to swap to something better then pocket outlook

I have this checked...but always clicking yes on every mail check to keep my mails from getting deleted would be to annyoing even if it would work.
So what serious alternatives are there? And are they fully integrated into the OS?

nurps, have you doubled checked the settings to ensure you aren't using IMAP. The wizard will try to use IMAP by default, which by the sounds of things is exactly whats going on.

Its pop3. 100% sure.

I have set up the same account with pop3 and imap, the phone still behaves the same, deleting messages that have been downloaded to and deleted from pc.
I think this is stupid behavior. There should be an option to keep some email on the phone and not on the pc.
Edit; Put it this way I have 2 pcs with outlook express on, I can check mail with each one and they download mail individually but they dont clear the other pc of mail do they ! (mmm.. ? maybe thats wrong eh ..).
I like to choose what to delete from a particular machine and what to keep on a machine.

Disappearing emails with Gmail(workaround)

I was having some setup issues with Gmail pop; I’ve found a workaround so thought I’d share it.
I like to check my email regularly with the HD2 throughout the day, but manage the majority of these through Outlook when I get home. So on my HD2 I set up a pop mail account to check my Gmail at regular intervals (5 mins), get the entire message but leave a copy of the message on the server so I can still access these with Outlook later.
Problem was whenever the HD2 downloaded an email despite the setup being configured to leave the message on the server these mails were marked “as read” by Gmail and archived, presumably because my Gmail account was set to “archive emails that have been accessed through pop”. This was clearly overriding the “leave a copy on the server” setting. So I’d get an email on my device, this was then automatically removed from the Gmail inbox and archived, 5 minutes later the HD2 would check again, see the inbox was empty and therefore delete the email from my device. Outlook never got a look in as when I got home all the emails had been archived so it was seeing no emails at all.
Hence the disappearing email problem.
Firstly I tried changing the Gmail setting to “keep Google mails copy in the inbox when it had been accessed by pop”, this worked to a degree but I found it slightly irritating having to go in and manually erase all the emails in my Gmail inbox once I had downloaded them.
I then tried enabling imap in Gmail and binning pop access altogether, i.e., accessing all my emails through imap both on the HD2 and on Outlook. Again this worked to a degree but I have Outlook set up a particular way and I found that imap didn’t really work for me in that regard.
Eventually I sussed getting it to work the way I want, I set up both pop and imap access in Gmail. I had the HD2 accessing mails through imap, and Outlook accessing through pop (with the setting for ” archiving emails once accessed through pop” enabled in Gmail). So the HD2 would accrue all the emails that I received throughout the day and keep these in the Gmail inbox so when I fired up Outlook at home these were still there to be downloaded. Of course once I had retrieved these emails through Outlook these were automatically archived by Gmail and only then were they removed from the HD2 then next time it checked the server, which was fine as they had been dealt with and were no longer required, perfect!
So that’s been my weekend really, hope it helps anyone that wants a similar setup.

POP is the wrong method for your interest.
POP catches the mails from your server and deletes em from it.
You only need to use IMAP method to leave a copy on the server.
Just that easy.
You could have saved a lot time if you only setup imap in your email settings in the phone.
All other stuff was completely too much. Sorry
Im using that method since i had the Touch HD and still use it with Gmail on the HD2 and my mails stay on the huuuuuuge google servers too.

Undoubtedly imap has its advantages, certainly on the phone its working well for me.
You did raise a point:
"POP catches the mails from your server and deletes em from it"
Should this happen when the you have set-up an account on the device thats configured to "do not delete messages from the server"? Because despite my account being set-up this way my emails were being deleted (or archived, either way, disappeared!) nevertheless. That's specifically why i wanted to detail why I did what I did as I'm sure this issue could catch other people out.

POP is designed to catch mails AND clean up your email account on the server.
This makes sense when you have limited storage space (i have an arcor account too and have only 25mb on there).
From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option.
This is mostly the reason that the emails get deleted when using POP.
IMAP is designed to give you the opportunity to have a look at your emails like on the server.
When you read an email on your pda the mail will be automatically flagged as read on the server too.
It is some kind of sync.
There are these two well known ways just to give you the opportunity and fulfil your needs. Just use the one that serves you well.
In your case this will be IMAP

"From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option"
When i was setting up the account on the HD2 I was ticking this option to leave message on server upon deletion (see screen shot), although it seems i was misunderstanding this function.

Yeah the function you checked was only for the deleted mails.
It just tells the server what to do with the mails that you deleted on your device.

Sounds good, I'd just replace imap access on the HD2 with activesync, even better.
I'm interested in what your "weird configuration in outlook that makes you not able to use imap" is though.

Hotmail/MS OfficeLive on Android

Thanks everyone in advance for any help you may give me.
I have just bought an HTC Desire and my company e-mail runs through MS Officelive (i.e. Hotmail/Windows Live for Business).
I have heard previous Android devices syncing with Hotmail (probably through 3rd party apps installed).
Does anyone know of a good email app that enables HTML etc. and syncs with Hotmail/Windows Live which isn't POP3 (which is terrible as it doesn't sync).
Tried Maildroid and it will only work over POP3 again (even though it says it works with Windows Live).
Would be great if there's a push one too!
Don't mind if it's a paid app either to get it working without POP3.
Any help?
Thank you again.

RE: MailDroid
Hi Urp,
MailDroid will work for it over IMAP if you have set the correct settings. Most people have POP3 so it defaults to that, but if you add in your username/pass and click manual setup, you will be able to add in your imap settings.
PM me if you need some help.
-Joe
P.S. I did not even know live supported IMAP

I tried Seven Beta and if kinda works with hotmail but is very buggy at the moment and support is lacking as it's only beta.
It may work better for you so give it a try
Sully

Thanks guys, I appreciate the support. Do you know the IMAP settings for Windows live then? Everywhere I've read said it isn't supported.
Thank you again guys!
Matt (urp)

RE: Windows Live
Right, that is what I thought. MailDroid works over POP3 for hotmail/live/msn etc. and will do a poll of the server. My understanding is that windows live mail means that the desktop client can access other IMAP accounts and not that Hotmail itself has IMAP.
You can get push mail by signing up for other companies (shangmail and maybe seven (not sure how seven does it)) and they will poll and get UIDs and then push to you. Essentially, they are polling and pushing from their application. Personally, I am biased, but I will tell you that I have many happy hotmail/live/msn users.
Are you seeing issues using MailDroid?
edit: Go to windowslivehelp.com and search for IMAP and you will see that it is not supported.

I have my hotmail account synced directly to my desire, i simply told it to set up an account used my hotmail addy and it got the settings from the internet for me.
However in case yours isnt picking them up for some reason I have provided them below for you- Htc Desire on Tmobile Software number 1.15.110.11
incoming settings
protocol =pop
pop server = pop3.live.com
security type =ssl
server port =995
outgoing settings
login required =ticked
username =hotmail addy ie [email protected]
smtp server=smtp.live.com
security type=tls
server port=587
Account name =Hotmail
Your Name =what ever you want it to display
hope that helps you.

The op doesn't want to use pop access he wants imap or push email, where it deletes messages from server and shows read items as already read etc
Sully

Then simply select your live/hotmail account and select the three vertical bars from the widget to take you into the full email app.
then from there you need to press the menu button and select more.
then select settings and under send and receive settings select
Delete mail on server to be on ie ticked.
this will then delete them from your hotmail account as you delete them from your device when you press refresh to resync the account.
This wont mark them as read on the server however, what you can do as a workaround is to select the unread function on the device to read your unread from the device or to switch off the delete from hotmail account setting and delete them all from your device after you have deleted the ones you dont want which will leave the ones you want to keep on the server but remove them from your device. Then when you sign into hotmail you can mark them all read.
isnt perfect but better than nothing.
btw just to add the delete settings can be set up seperately for each account etc etc

haggisuk99 said:
Then simply select your live/hotmail account and select the three vertical bars from the widget to take you into the full email app.
then from there you need to press the menu button and select more.
then select settings and under send and receive settings select
Delete mail on server to be on ie ticked.
this will then delete them from your hotmail account as you delete them from your device when you press refresh to resync the account.
This wont mark them as read on the server however, what you can do as a workaround is to select the unread function on the device to read your unread from the device or to switch off the delete from hotmail account setting and delete them all from your device after you have deleted the ones you dont want which will leave the ones you want to keep on the server but remove them from your device. Then when you sign into hotmail you can mark them all read.
isnt perfect but better than nothing.
btw just to add the delete settings can be set up seperately for each account etc etc
Click to expand...
Click to collapse
I am aware of the delete function, I was just giving examples of what imap has over a pop account. If you delete a message from hotmail after your phone has synced then it will remain on the device, I know what you are saying but it just doesn't offer the functionality of imap or push email
Sully

Appreciate that but unless you want to hand over your login details to a third party to handle that we are stuck with the above as there is no imap support with hotmail for paid or free accounts to the best of my knowledge, the only item i know that uses imap in conjunction with live mail is the windows desktop live client however there is no visible settings shown on what ports or settings are used.
Until someone can figure them out we are stuck with the above.

re:
Correct, or until Microsoft decides to catch up and implement IMAP

Thank you so so much guys, you've been so helpful. One reason I need IMAP or push is because I quite often move mail between folders. I need something like mboxmail on iPhone but on a far superior OS!
The nearest looks like seven but it isn't perfect by any means.
Thank you again guys, you've been so helpful.
P.s. noticed an engadget post saying HTC desire had overnight upgraded its Google maps to include turn by turn and its fantastic!!!!