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Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?
The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.
spigen said:
Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?
Click to expand...
Click to collapse
i get the exact same errors and this is the only thing that's haunting me about 2.1 so far with these ROMs. I'm gonna try the guy above me method. hopefully this works!
centran said:
The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.
Click to expand...
Click to collapse
can you clarify in more detail on these steps? i went to facebook on the web and couldn't find those settings. i wish to complete this with successful results! mind being a bit more detailed? thx in advance
On the right hand side on facebook you will see ACCOUNT
Click on Account and select APPLICATION SETTINGS
Then on the application settings page there will be a drop down box with the title Show: select AUTHORIZED
Then you will have a page with your authorized applications. They are organized by category so you might have to click on the category to expand that section.
In the APPLICATIONS ON FACEBOOK category there will be FACEBOOK FOR ANDROID.
You might have several listings for Facebook for Android. On the far right of the row it is on there is an X.
Click on the x and click REMOVE on the popup.
Do this for every listing of Facebook For Android
Next go to the category DESKTOP APPLICATION.
You will see an entry or entries for HTC SENSE
On the far right of the row HTC Sense is on will be an X
Click on the X and select REMOVE on the popup.
Do this for every listing of HTC Sense
Then go into your phone and re-setup the accounts.
I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000
Also, if you have trouble with anything listed so far try this.
Run Logcat and sync manually in Accounts and Sync.
Watch logcat for com.htc.bg died.
If you are using a rom with the internal task killing mod (autokiller and dconfig also) set the task killer back to stock and then sync.
I've noticed this in the past that the taskkiller when set above normal will kill com.htc.bg while you're syncing. AFAIK, there is no way to change the process' "importance" or make the taskkiller ignore this prosses, but this is a verified work-around.
MrDanger said:
I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000
Click to expand...
Click to collapse
i think this was my problem as well. on other forums others were saying they had 300 friends only and their contacts synced up nicely. me on the other hand have 2000+ friends and about five min in that's when that damn com.htc.bg comes up and i have to force close it.
well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?
spigen said:
well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?
Click to expand...
Click to collapse
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??
Damagecontrol v1, damagecontrol sprintupdate2, fresh rom 2.0d, fresh rom's newest one....it all continues to do the same.
thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl
Avalaunchmods said:
thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl
Click to expand...
Click to collapse
I don't use peep. com.htc.bg and bgp failures happen whenever I try and sync. Doesn't work either if I kill them before I try and sync.
I've come to the conclusion it has to be something to deal with my facebook account. The only thing "facebook sync sense" syncs with is my (name, birthday and profile pic) nothing else. But if remove my account and replace it with my friends it sync perfectly fine. Any ideas?
oh yeah it synced perfectly fine with my account back when I had the phone stock with android 1.5
found the problem. If your facebook account has a symbol in it, like mine is Irish and has a " ' " take it out save facebook. Then uninstall from phone, re sync to phone. Works. how stupid.
VERY ANNOYING
I Have to FORCE close on on those 2 constantly. there has to be a reason for it
SOMEONE SOLVE THIS...
my fb has no symbols, i can open then close fb without them starting. its totally random when they come on
It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...
spigen said:
It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...
Click to expand...
Click to collapse
we were having the same problems to the T!! now your facebook works simply because you deleted a ' from your account name?!?!
i don't have no symbols and i followed all the other steps as well about removing the facebook htc sense from facebook and all the above. haven't tried the peep since i do use it but how do you kill the btp and bg???
bankaisnake said:
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??
Click to expand...
Click to collapse
any fix to this?
The problem I'm having is the com.htc.bg process stays open when sycning calendar. This causes obex service to constantly run and keeps the phone from sleeping. I have yet to find a fix for this besides killing the obex process manually.
Just did a factory wipe of my phone and now when trying to log in to Facebook for HTC Sense I am getting: The service is currently unavailable. Would you like to try again. Tried again with and without wireless to no avail.
Anyone else having this issue?
Restored back to a Nandroid backup that had been working fine, removed the Facebook for HTC Sense sync account and tried re-adding it, getting same issue. Sounds like a problem with Facebook.
Just flashed my Desire tonight and I can't sync Facebook.....it's getting me mad now.....grrrrrrr
It is ok, that is a very useless bloatware feature of Sense... Soo lucky!
I like the Facebook for HTC Sense app, it sync pictures for all of my contacts to their Facebook accounts so I don't have to. I loved that feature in MobileShell 3.5 for Windows mobile.
Sent from my ADR6300 using XDA App
Heres HTC's response.....not tried it though as no doubt it won't work
In regards to Facebook I can help you with that. Please try the following steps if these do not help please contact the HTC helpline. Check People>Menu>View and confirm is the Facebook and/or the Facebook for HTC Sense is ticked. Log into there Facebook Account online and check if anything has changed. Does your password contain any unusual characters? (!ӣ$%^&*()_+) etc. Open People app>select the globe symbol>Facebook>Menu> Refresh. If you have checked all this and it fails try Home>Menu>Applications>Manage Applications >Facebook for HTC Sense>Clear Cache>Clear Data. Home>Menu>Settings >Accounts & Sync>Facebook for HTC Sense>Sync Now. I trust that this resolves your query. Please do not hesitate to contact us again if required.
kurtish your pessimism was spot on. HTC's instructions do not work.
I noticed this as well after using the OTA update leak
Just ran Across this on the XDA home page today
HTC Sense Not Playing Nice with Facebook
Followed the steps in the post and Facebook for HTC Sense now connects, but it still doesn't seem to be working properly. If I go to a contact and try to link it to a facebook contact it doesn't show any of my contacts. Definitel sounds like Facebook changed something that broke the way the HTC Facebook app interacted with it.
Functionality seems to be restored for some users now, I personally had to nandroid restore back to a few days ago pre-FB/HTC issue, but once I did that+some muddling/restarts, all contacts sync'd as they should. YMMV
I have had the same issue with sense not getting along with face book. In people, where you choose which contacts to show, I checked my contacts for face book but it showed 0 of them. After restoring any data I thought would help thru titanium, un-installing fb, re installing fb, and re booting did things seem to be back to normal.
Beamed into cyber space by my Droid Incredible
Apparently HTC have advised some customers that the issue will be fix within 48 hours.....so give it until Christmas and we'll be able to sync again
I love trying new Rom's. The only problem that I have is syncing facebook to my contacts most of the time its not working and when I do get it to work I don't want to change anything. then it just stops working. Is there anyone working on a fix for this cause I have talked to both HTC and Facebook guys and there blaming each other. There are some smart people in this forum. I would think that someone would come up with a workaround
have you tried this (posted in xtrSENSE thread by xtr):
Slow facebook sync? per erishasnobattery: log into your facebook account on your computer - Click Account>Application Settings>under Authorized - remove listing for HTC Sense.
so, using a sense-based ROM, i'd imagine that you'd want the HTC Sense setting on (in FB). if using non-sense based, follow the above.
hope it helps!
I believe the facebook syncing has gotten MORE reliable with the July OTA update.
Try Evil Eris 4.0 when it comes out or Plain Jane v2 or Ivan's Eris_Official 1.1 when it comes out.
I leave always-on mobile on, and never have trouble with Facebook syncing. It never works right away, but does eventually. Sometimes if I open the people app, click the little recycling looking circle, and hit menu > refresh, the facebook syncing happens faster.
If you watch the Android SDK, you can watch it happening when it's happening. There's lots of data for it to download.
tenzomonk said:
have you tried this (posted in xtrSENSE thread by xtr):
Slow facebook sync? per erishasnobattery: log into your facebook account on your computer - Click Account>Application Settings>under Authorized - remove listing for HTC Sense.
so, using a sense-based ROM, i'd imagine that you'd want the HTC Sense setting on (in FB). if using non-sense based, follow the above.
hope it helps!
Click to expand...
Click to collapse
I have tried that about 8 times today and it didn't work I'm using Fresh Rom 3.0 right now.
pkopalek said:
I believe the facebook syncing has gotten MORE reliable with the July OTA update.
Try Evil Eris 4.0 when it comes out or Plain Jane v2 or Ivan's Eris_Official 1.1 when it comes out.
I leave always-on mobile on, and never have trouble with Facebook syncing. It never works right away, but does eventually. Sometimes if I open the people app, click the little recycling looking circle, and hit menu > refresh, the facebook syncing happens faster.
If you watch the Android SDK, you can watch it happening when it's happening. There's lots of data for it to download.
Click to expand...
Click to collapse
Is there anyway to incorporate July OTA update into the current roms now like an update that I can flash I have search the forum and google with no luck
I am running the new xtrSense 3.1 with the July update in it.
I too can not get FB to sync with my contacts. I can not get one single FB friend to appear on my phone.
I have also tried the FB settings as suggested but no such luck.
Kinda blows.
I have not been able get htcfacebook to setup on any htc rom i try since late friday... i posted a thread in general on it that has a little info. I am not aware of anything we can do until htc and facebook fix it...
Sent from my Eris using XDA App
My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
I have no idea what ROM she is on, Sense based. In software info it doesn't say what it is. I think it might be the Leak4BaseROM, it only allows OC to 710.
Romparoo said:
My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
I have no idea what ROM she is on, Sense based. In software info it doesn't say what it is. I think it might be the Leak4BaseROM, it only allows OC to 710.
Click to expand...
Click to collapse
From my testing and research, the issue seems to only effect when you first setup the account so if you were connected BEFORE the issue, continuing operations seem to mostly work... not sure if this others experience though.
Sent from my Eris using XDA App
Give this a try...
Follow what tenzomonk posted. This is what I did about a month ago to get mine to sync. I was getting the com.htc.bg error and facebook would not sync.
Go to facebook online and sign in. Go to your applications and delete 'Facebook for Android'. Then go to settings> Accounts & Sync on your phone and remove 'Facebook for HTC Sense. Now restart your phone and go back into Accounts & Sync and add 'Facebook for HTC Sense' again. This should solve the issue with com.htc.bg and your facebook account should now sync properly! Also, if you want your facebook contacts added to your google contacts, open contacts/people and then hit the menu button, then view, and then check facebook. This will add them to your google contacts.
Hope this helps.
mrhousto said:
Follow what tenzomonk posted. This is what I did about a month ago to get mine to sync. I was getting the com.htc.bg error and facebook would not sync.
Go to facebook online and sign in. Go to your applications and delete 'Facebook for Android'. Then go to settings> Accounts & Sync on your phone and remove 'Facebook for HTC Sense. Now restart your phone and go back into Accounts & Sync and add 'Facebook for HTC Sense' again. This should solve the issue with com.htc.bg and your facebook account should now sync properly! Also, if you want your facebook contacts added to your google contacts, open contacts/people and then hit the menu button, then view, and then check facebook. This will add them to your google contacts.
Hope this helps.
Click to expand...
Click to collapse
I have tried that it doesn't work as of right now im not using Facebook for Android on facebook just HTC Sense on facebook and Facebook for HTC Sense on phone
Romparoo said:
My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
Click to expand...
Click to collapse
What you all are seeing is the previously sync'd pictures from prior to the hose.
Go to the updates page and look at how many days ago the status update was.
It wasn't today. It'll probably say 5 or 6 days ago.
I search market for
Syncmypix
when I have an AOSP ROM or if I dont' want HTC Sync set up (due to having a snooping girlfriend).
Sets up your pictures.
No little 'F' in the corner.
Good luck
Really, this facebook issue has 0 to do with your ROM. It is all HTC/Facebook. If I restore a NAND from Wednesday, it *appears* to work ok, but as someone else mentioned, the data is 5 or 6 days old. Try adding a friend on facebook and they won't show up.
I flashed the *exact* same ROM again yesterday and they won't sync at all. HTC and Facebook both know about it, but it just went down overnight Thursday. They only had Friday to work on it, as I doubt either company wants to pay a bunch of devs OT to work on it over the weekend.
erishasnobattery said:
Really, this facebook issue has 0 to do with your ROM. It is all HTC/Facebook. If I restore a NAND from Wednesday, it *appears* to work ok, but as someone else mentioned, the data is 5 or 6 days old. Try adding a friend on facebook and they won't show up.
I flashed the *exact* same ROM again yesterday and they won't sync at all. HTC and Facebook both know about it, but it just went down overnight Thursday. They only had Friday to work on it, as I doubt either company wants to pay a bunch of devs OT to work on it over the weekend.
Click to expand...
Click to collapse
It's not just Friday there have always been problems and some of them has been the Rom
Sent from my Eris using XDA App
Thanks, pkopalek, for the tip on syncmypix. Works great. I don't know if I had problems before rooting yesterday, but haven't been able to get facebook sync to work since then. I was getting frustrated waiting for HTC and facebook to fix this. Now I don't have to wait.
Just an update. It looks like HTC is looking at it.
http://www.xda-developers.com/android/htc-sense-not-playing-nice-with-facebook/
got it to work! Well halfway...I got it to sync up myself as a contact but all my FB friends and contacts won't sinc up....but I got past the "The service is unavailable at this time" part.....what am I doing wrong??
Mumblez2k9 said:
got it to work! Well halfway...I got it to sync up myself as a contact but all my FB friends and contacts won't sinc up....but I got past the "The service is unavailable at this time" part.....what am I doing wrong??
Click to expand...
Click to collapse
You're doing nothing wrong. The issue was with the servers on HTC & Facebook's end. Nothing to do with your phone in particular. The issue was a global one.
The issue appears now to be rectified as I am seeing reports everywhere that people are now able to sync and I, myself, noticed all my facebook contacts & status' were sync'd this morning.
It's fixed!!
Sent from my Eris using Tapatalk
Yep, kicked on for me about 7am.
Would there be a way to sync a facebook account on google contact, and then sync google contact to the nexus s?
Just had a look at my phone, and when i went into contacts, go to settings and there is an export to usb option as a .cvl (i think>) format.
Im assuming you can then go into gmail and import it into your contacts using that file, worth a try
What i'd like to do it to have all my facebook contact (100+) on my phone with their phone number and email.
Using gmail was an exemple as I know that one can be synced with the phone.
matmat07 said:
What i'd like to do it to have all my facebook contact (100+) on my phone with their phone number and email.
Using gmail was an exemple as I know that one can be synced with the phone.
Click to expand...
Click to collapse
You can already sync facebook contacts to your phone, mine is set up like that right now!
I THINK that there was some controversy with FB and Google about FB's sync so they removed it? But CM mod has brought that functionality back.
Either way, it works on CM7 for sure
If you have the Facebook App installed you can Sync Contacts so long as you've Android 2.3.2 or earlier (Or install an alternate ROM). For more see;
http://www.engadget.com/2011/02/22/google-disables-contact-sync-in-facebook-for-android-only-nexus/
I have 2.3.3, but I didn't know CM could bring that back. Most of CM feature I as were already part of my phone, so I didn't felt like rooting was worth it. But now I think i'll look deeper into that, thanks
matmat07 said:
I have 2.3.3, but I didn't know CM could bring that back. Most of CM feature I as were already part of my phone, so I didn't felt like rooting was worth it. But now I think i'll look deeper into that, thanks
Click to expand...
Click to collapse
Yeah CM brought it back XD good luck rooting!
same here i had 2.3.3 after flash a custom ROM i have FB sync
seems like this was the reason Google removed Facebook by default
http://news.consumerreports.org/ele...-apps-may-be-sharing-more-than-you-think.html
If you use an AOSP-based rom, the rights google deleted were put back into it.
the feature was working just fine before I decided to do a fresh installation of nexusbeam 4.2.3 rom, now I can't sync my twitter account contacts.
I tried to rollback to nexusbeam 4.0.3 to sync twitter contacts but with no luck
I would post this in the NexusBeam thread but I still don't have sufficient post to access the reply feature
mohammadpk said:
the feature was working just fine before I decided to do a fresh installation of nexusbeam 4.2.3 rom, now I can't sync my twitter account contacts.
I tried to rollback to nexusbeam 4.0.3 to sync twitter contacts but with no luck
I would post this in the NexusBeam thread but I still don't have sufficient post to access the reply feature
Click to expand...
Click to collapse
actually i had the same problem with a couple of ics roms so went back to cm7.1 and had the problem. In my case it did still sync the contacts just gave the error had to check and uncheck it a couple of times though, so it may be something with twitter.
rolling back to CM7 didn't fix it either, I suspect a leftover preference file from another ROM or something like that is causing the problem.
i will try to do another fresh of stock ROM and report back if it worked.
This seems to be a server-side problem, I can't sync contacts on my Nexus S with stock ICS (4.0.3), even though I didn't change any settings.
This problem started on Friday.
Same here (on cm7)
Previously (on stock rom) whenever I clicked on the twitter link of any contact in my list I would get an error about twitter not being available.
So contact sync never worked correctly for me
my xperia play sync the contacts without any problem, I think the problem might be related to Google devices only. hope they will fix this soon
zlogic42 said:
This seems to be a server-side problem, I can't sync contacts on my Nexus S with stock ICS (4.0.3), even though I didn't change any settings.
This problem started on Friday.
Click to expand...
Click to collapse
Same here. It started Friday. Must be a Twitter problem. I can't sync my contacts on my Nexus S or my Xoom since Friday.
Got the same problems.
I re-installed the stock ICS package (no custom roms, no mods, only the same kernel - Matr1x - I had before wiping) and once I tried to sync my Twitter account it said "Unable to sync etc etc"...
Tried again after a few hours and today again but it keeps saying "unable to sync, connect, rofltrolol and so on..."
Nice to see that I'm not the only one having this problem.
PS: before I re-installed ICS, I did a proper wipe (system, data, boot and so on) so I don't think there is any trace of the previous ROM (however, the previous installation was the same IML74K I set up yesterday, so dunno...)
I thought I was the only one with this problem lol. I was messing around with the sync settings and thought I broke it by accident.
Hopefully it gets fixed soon. It was working a few days ago (or at least since my last full wipe)
Had the same problem did nothing now it is working :s
psikolaz said:
Had the same problem did nothing now it is working :s
Click to expand...
Click to collapse
at least for you... I have again that problem...
anyone got this syncing issue solved ?
still not working here...
I don't think it's something we can solve. I think it's something Twitter has to solve.
zlogic42 said:
This seems to be a server-side problem, I can't sync contacts on my Nexus S with stock ICS (4.0.3), even though I didn't change any settings.
This problem started on Friday.
Click to expand...
Click to collapse
oldblue910 said:
Same here. It started Friday. Must be a Twitter problem. I can't sync my contacts on my Nexus S or my Xoom since Friday.
Click to expand...
Click to collapse
Ditto. I have an HTC Vivid, stock and unrooted, and this problem started happening on my phone last Friday, 1/20.
Contacts still won't sync. Having read the other posts here, I tried creating a new twitter account in order to determine if it was related to settings associated with my account. I had the same issue with the brand new account.
To be clear-- Messages (tweets) sync just fine, and my account is accessible through the Twitter app, but the contacts added previously to my list by Twitter do not sync.
WirelessMike said:
Contacts still won't sync. Having read the other posts here, I tried creating a new twitter account in order to determine if it was related to settings associated with my account. I had the same issue with the brand new account.
To be clear-- Messages (tweets) sync just fine, and my account is accessible through the Twitter app, but the contacts added previously to my list by Twitter do not sync.
Click to expand...
Click to collapse
Same here!!!
WirelessMike said:
Ditto. I have an HTC Vivid, stock and unrooted, and this problem started happening on my phone last Friday, 1/20.
Contacts still won't sync. Having read the other posts here, I tried creating a new twitter account in order to determine if it was related to settings associated with my account. I had the same issue with the brand new account.
To be clear-- Messages (tweets) sync just fine, and my account is accessible through the Twitter app, but the contacts added previously to my list by Twitter do not sync.
Click to expand...
Click to collapse
I wasted $1 on haxsync to sync facebook contacts .
gonna try the solution in your sig
also twitter contacts still won't sync.
these syncing issues is really getting on my nerve ... I will have eventually to sync my fist into this piece of **** service.
I love how all of us, myself included, are here *****ing about a free service none of us pay for. lol
Sent from my Nexus S using Tapatalk
oldblue910 said:
I love how all of us, myself included, are here *****ing about a free service none of us pay for. lol
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
LOL!! Fair enough, blue.
Sent from my HTC PH39100 using xda premium
The issue is with the app-- Not your phone.
Just out of curiosity, I checked the comments on the app, itself, in the android market.
Anyone who is unsure if the contacts sync issue is with the app or some fouled up setting on your phone should check out those comments. You can see them for yourself here.
Multiple complaints that the latest update to the app prevents contacts from being sync'd.
The bad news is you won't get twitter updates on your contact list ("people" app on many android phones) and unless you uncheck the option in accounts, there will be a consistent "fail" warning.
The good news is, the app works fine outside of that one feature and the error is related to the app and not your phone or settings.
I'm sure there will be an update soon enough. In the meantime, just uncheck the sync option or ignore the error warning.