Database Users

com.htc.bg and com.htc.bgp errors.

Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?

The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.

spigen said:
Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?
Click to expand...
Click to collapse
i get the exact same errors and this is the only thing that's haunting me about 2.1 so far with these ROMs. I'm gonna try the guy above me method. hopefully this works!

centran said:
The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.
Click to expand...
Click to collapse
can you clarify in more detail on these steps? i went to facebook on the web and couldn't find those settings. i wish to complete this with successful results! mind being a bit more detailed? thx in advance

On the right hand side on facebook you will see ACCOUNT
Click on Account and select APPLICATION SETTINGS
Then on the application settings page there will be a drop down box with the title Show: select AUTHORIZED
Then you will have a page with your authorized applications. They are organized by category so you might have to click on the category to expand that section.
In the APPLICATIONS ON FACEBOOK category there will be FACEBOOK FOR ANDROID.
You might have several listings for Facebook for Android. On the far right of the row it is on there is an X.
Click on the x and click REMOVE on the popup.
Do this for every listing of Facebook For Android
Next go to the category DESKTOP APPLICATION.
You will see an entry or entries for HTC SENSE
On the far right of the row HTC Sense is on will be an X
Click on the X and select REMOVE on the popup.
Do this for every listing of HTC Sense
Then go into your phone and re-setup the accounts.

I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000

Also, if you have trouble with anything listed so far try this.
Run Logcat and sync manually in Accounts and Sync.
Watch logcat for com.htc.bg died.
If you are using a rom with the internal task killing mod (autokiller and dconfig also) set the task killer back to stock and then sync.
I've noticed this in the past that the taskkiller when set above normal will kill com.htc.bg while you're syncing. AFAIK, there is no way to change the process' "importance" or make the taskkiller ignore this prosses, but this is a verified work-around.

MrDanger said:
I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000
Click to expand...
Click to collapse
i think this was my problem as well. on other forums others were saying they had 300 friends only and their contacts synced up nicely. me on the other hand have 2000+ friends and about five min in that's when that damn com.htc.bg comes up and i have to force close it.

well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?

spigen said:
well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?
Click to expand...
Click to collapse
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??

Damagecontrol v1, damagecontrol sprintupdate2, fresh rom 2.0d, fresh rom's newest one....it all continues to do the same.

thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl

Avalaunchmods said:
thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl
Click to expand...
Click to collapse
I don't use peep. com.htc.bg and bgp failures happen whenever I try and sync. Doesn't work either if I kill them before I try and sync.

I've come to the conclusion it has to be something to deal with my facebook account. The only thing "facebook sync sense" syncs with is my (name, birthday and profile pic) nothing else. But if remove my account and replace it with my friends it sync perfectly fine. Any ideas?
oh yeah it synced perfectly fine with my account back when I had the phone stock with android 1.5

found the problem. If your facebook account has a symbol in it, like mine is Irish and has a " ' " take it out save facebook. Then uninstall from phone, re sync to phone. Works. how stupid.

VERY ANNOYING
I Have to FORCE close on on those 2 constantly. there has to be a reason for it
SOMEONE SOLVE THIS...
my fb has no symbols, i can open then close fb without them starting. its totally random when they come on

It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...

spigen said:
It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...
Click to expand...
Click to collapse
we were having the same problems to the T!! now your facebook works simply because you deleted a ' from your account name?!?!
i don't have no symbols and i followed all the other steps as well about removing the facebook htc sense from facebook and all the above. haven't tried the peep since i do use it but how do you kill the btp and bg???

bankaisnake said:
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??
Click to expand...
Click to collapse
any fix to this?

The problem I'm having is the com.htc.bg process stays open when sycning calendar. This causes obex service to constantly run and keeps the phone from sleeping. I have yet to find a fix for this besides killing the obex process manually.

Facebook Sync not working?

I'm running a custom ROM but it's a stock ROM, with Darchstars GodMode overclocked kernel. Also, I'm using Launcher Pro and not Sense. My problem is that for some reason, my Facebook contacts will not sync... I'm using the stock method for syncing contacts (Account and Sync; Facebook for HTC Sense)
Thanks
Sent from my HERO200 using XDA App

Mine hasn't been working either. Running stock 2.1 with launcherpro.
Swyped from my Sprint Hero via XDA app.

Facebook sync is down. Google it. It's a problem on there end not ours. If u were synced then it works. If ur trying to start a new sync then its down

Papa Smurf151 said:
Facebook sync is down. Google it. It's a problem on there end not ours. If u were synced then it works. If ur trying to start a new sync then its down
Click to expand...
Click to collapse
Wow well that's worthless...
Sent from my HERO200 using XDA App

You can download syncmypix (it's free). Wham, bam, thank you sir

Go to Facebook->Application Settings and remove HTC Sense. Then delete the Facebook sync from settings and add it again. This might fix it but I'm still waiting for it to sync.
Nevermind, didn't work.

It is working for other androids. It seems to only be a problem with 2.0+ syncing.
When I first got my phone (Vibrant) on 7/15 it worked fine then it didnt give me updates so i tried removing then re-adding facebook to accounts and sync and it no longer works, even tried doing a factory reset. Still nothing. So it went from working fine, to not working for some reason.

daddysays said:
It is working for other androids. It seems to only be a problem with 2.0+ syncing.
When I first got my phone (Vibrant) on 7/15 it worked fine then it didnt give me updates so i tried removing then re-adding facebook to accounts and sync and it no longer works, even tried doing a factory reset. Still nothing. So it went from working fine, to not working for some reason.
Click to expand...
Click to collapse
If you re-added your account or did a first sync after it stopped working, it won't work. If it was already working before it should still work.

I take it it's still broken. I just installed Fresh Rom, and it still will not sync my contacts.

Edge-1337 said:
I take it it's still broken. I just installed Fresh Rom, and it still will not sync my contacts.
Click to expand...
Click to collapse
Yep, HTC has said to try doing one of the following:
1. Try adding a city and state to your current job in Facebook.
2. Try deleting your current company in Facebook.

derekwilkinson said:
Yep, HTC has said to try doing one of the following:
1. Try adding a city and state to your current job in Facebook.
2. Try deleting your current company in Facebook.
Click to expand...
Click to collapse
Doesn't work either.

I just got mine to synch up. Might want to give it a try now and see if it works for you. I went about it a round about way but it is working and Friendstream is showing content from facebook again.

gorbisloth said:
I just got mine to synch up. Might want to give it a try now and see if it works for you. I went about it a round about way but it is working and Friendstream is showing content from facebook again.
Click to expand...
Click to collapse
How did you get it to work? It isn't working for me.

I guess I am not as lucky

You know this is pretty sad but I can't seem to figure out how exactly I did it. I went into a contact under People and was messing with the picture somehow and it gave an option for facebook. Signed in from there. Since I did it there I have been able to remove my facebook account from accounts and sync and then add it from there.
Edit:
It's working for live updates but doesn't seem to work for synching contacts though. My list of Facebook contacts is blank when I try to link an existing contact with a Facebook contact.

You can use syncmypix from the market. I'm using it as a temporary workaround.
Sent from my HTC Hero CDMA using XDA App

bcarter2000 said:
You can use syncmypix from the market. I'm using it as a temporary workaround.
Sent from my HTC Hero CDMA using XDA App
Click to expand...
Click to collapse
Yea I found that today. It works pretty good.

Started working again about 5 mins ago. Finally.

Yea looks like they are getting it straightened out. Just noticed a little bit ago that my contacts were syncing with facebook again.

gorbisloth said:
Yea looks like they are getting it straightened out. Just noticed a little bit ago that my contacts were syncing with facebook again.
Click to expand...
Click to collapse
Yep, was in Messages and saw the facebook logo by the contact icons
yay

Facebook Problems that HTC and Facebook Guys wont fix

I love trying new Rom's. The only problem that I have is syncing facebook to my contacts most of the time its not working and when I do get it to work I don't want to change anything. then it just stops working. Is there anyone working on a fix for this cause I have talked to both HTC and Facebook guys and there blaming each other. There are some smart people in this forum. I would think that someone would come up with a workaround

have you tried this (posted in xtrSENSE thread by xtr):
Slow facebook sync? per erishasnobattery: log into your facebook account on your computer - Click Account>Application Settings>under Authorized - remove listing for HTC Sense.
so, using a sense-based ROM, i'd imagine that you'd want the HTC Sense setting on (in FB). if using non-sense based, follow the above.
hope it helps!

I believe the facebook syncing has gotten MORE reliable with the July OTA update.
Try Evil Eris 4.0 when it comes out or Plain Jane v2 or Ivan's Eris_Official 1.1 when it comes out.
I leave always-on mobile on, and never have trouble with Facebook syncing. It never works right away, but does eventually. Sometimes if I open the people app, click the little recycling looking circle, and hit menu > refresh, the facebook syncing happens faster.
If you watch the Android SDK, you can watch it happening when it's happening. There's lots of data for it to download.

tenzomonk said:
have you tried this (posted in xtrSENSE thread by xtr):
Slow facebook sync? per erishasnobattery: log into your facebook account on your computer - Click Account>Application Settings>under Authorized - remove listing for HTC Sense.
so, using a sense-based ROM, i'd imagine that you'd want the HTC Sense setting on (in FB). if using non-sense based, follow the above.
hope it helps!
Click to expand...
Click to collapse
I have tried that about 8 times today and it didn't work I'm using Fresh Rom 3.0 right now.
pkopalek said:
I believe the facebook syncing has gotten MORE reliable with the July OTA update.
Try Evil Eris 4.0 when it comes out or Plain Jane v2 or Ivan's Eris_Official 1.1 when it comes out.
I leave always-on mobile on, and never have trouble with Facebook syncing. It never works right away, but does eventually. Sometimes if I open the people app, click the little recycling looking circle, and hit menu > refresh, the facebook syncing happens faster.
If you watch the Android SDK, you can watch it happening when it's happening. There's lots of data for it to download.
Click to expand...
Click to collapse
Is there anyway to incorporate July OTA update into the current roms now like an update that I can flash I have search the forum and google with no luck

I am running the new xtrSense 3.1 with the July update in it.
I too can not get FB to sync with my contacts. I can not get one single FB friend to appear on my phone.
I have also tried the FB settings as suggested but no such luck.
Kinda blows.

I have not been able get htcfacebook to setup on any htc rom i try since late friday... i posted a thread in general on it that has a little info. I am not aware of anything we can do until htc and facebook fix it...
Sent from my Eris using XDA App

My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
I have no idea what ROM she is on, Sense based. In software info it doesn't say what it is. I think it might be the Leak4BaseROM, it only allows OC to 710.

Romparoo said:
My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
I have no idea what ROM she is on, Sense based. In software info it doesn't say what it is. I think it might be the Leak4BaseROM, it only allows OC to 710.
Click to expand...
Click to collapse
From my testing and research, the issue seems to only effect when you first setup the account so if you were connected BEFORE the issue, continuing operations seem to mostly work... not sure if this others experience though.
Sent from my Eris using XDA App

Give this a try...
Follow what tenzomonk posted. This is what I did about a month ago to get mine to sync. I was getting the com.htc.bg error and facebook would not sync.
Go to facebook online and sign in. Go to your applications and delete 'Facebook for Android'. Then go to settings> Accounts & Sync on your phone and remove 'Facebook for HTC Sense. Now restart your phone and go back into Accounts & Sync and add 'Facebook for HTC Sense' again. This should solve the issue with com.htc.bg and your facebook account should now sync properly! Also, if you want your facebook contacts added to your google contacts, open contacts/people and then hit the menu button, then view, and then check facebook. This will add them to your google contacts.
Hope this helps.

mrhousto said:
Follow what tenzomonk posted. This is what I did about a month ago to get mine to sync. I was getting the com.htc.bg error and facebook would not sync.
Go to facebook online and sign in. Go to your applications and delete 'Facebook for Android'. Then go to settings> Accounts & Sync on your phone and remove 'Facebook for HTC Sense. Now restart your phone and go back into Accounts & Sync and add 'Facebook for HTC Sense' again. This should solve the issue with com.htc.bg and your facebook account should now sync properly! Also, if you want your facebook contacts added to your google contacts, open contacts/people and then hit the menu button, then view, and then check facebook. This will add them to your google contacts.
Hope this helps.
Click to expand...
Click to collapse
I have tried that it doesn't work as of right now im not using Facebook for Android on facebook just HTC Sense on facebook and Facebook for HTC Sense on phone

Romparoo said:
My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
Click to expand...
Click to collapse
What you all are seeing is the previously sync'd pictures from prior to the hose.
Go to the updates page and look at how many days ago the status update was.
It wasn't today. It'll probably say 5 or 6 days ago.

I search market for
Syncmypix
when I have an AOSP ROM or if I dont' want HTC Sync set up (due to having a snooping girlfriend).
Sets up your pictures.
No little 'F' in the corner.
Good luck

Really, this facebook issue has 0 to do with your ROM. It is all HTC/Facebook. If I restore a NAND from Wednesday, it *appears* to work ok, but as someone else mentioned, the data is 5 or 6 days old. Try adding a friend on facebook and they won't show up.
I flashed the *exact* same ROM again yesterday and they won't sync at all. HTC and Facebook both know about it, but it just went down overnight Thursday. They only had Friday to work on it, as I doubt either company wants to pay a bunch of devs OT to work on it over the weekend.

erishasnobattery said:
Really, this facebook issue has 0 to do with your ROM. It is all HTC/Facebook. If I restore a NAND from Wednesday, it *appears* to work ok, but as someone else mentioned, the data is 5 or 6 days old. Try adding a friend on facebook and they won't show up.
I flashed the *exact* same ROM again yesterday and they won't sync at all. HTC and Facebook both know about it, but it just went down overnight Thursday. They only had Friday to work on it, as I doubt either company wants to pay a bunch of devs OT to work on it over the weekend.
Click to expand...
Click to collapse
It's not just Friday there have always been problems and some of them has been the Rom
Sent from my Eris using XDA App

Thanks, pkopalek, for the tip on syncmypix. Works great. I don't know if I had problems before rooting yesterday, but haven't been able to get facebook sync to work since then. I was getting frustrated waiting for HTC and facebook to fix this. Now I don't have to wait.

Just an update. It looks like HTC is looking at it.
http://www.xda-developers.com/android/htc-sense-not-playing-nice-with-facebook/

got it to work! Well halfway...I got it to sync up myself as a contact but all my FB friends and contacts won't sinc up....but I got past the "The service is unavailable at this time" part.....what am I doing wrong??

Mumblez2k9 said:
got it to work! Well halfway...I got it to sync up myself as a contact but all my FB friends and contacts won't sinc up....but I got past the "The service is unavailable at this time" part.....what am I doing wrong??
Click to expand...
Click to collapse
You're doing nothing wrong. The issue was with the servers on HTC & Facebook's end. Nothing to do with your phone in particular. The issue was a global one.
The issue appears now to be rectified as I am seeing reports everywhere that people are now able to sync and I, myself, noticed all my facebook contacts & status' were sync'd this morning.

It's fixed!!
Sent from my Eris using Tapatalk

Yep, kicked on for me about 7am.

Setting up facebook sync returns "Incorrect email address"

Hey,
as I realized last week that my facebook events and birthdays are not in sync, i checked the account sync's status, apparently it had failed to sync and still did. Then I deleted my sync account and tried to set it up again. But this failed too:
After entering my login data for a new integrated facebook account, it just reports "Incorrect email address". I am 100% sure this data I used is the same as in a browser.
Using the facebook account delivered with the official facebook app works, but can only sync contacts, not the calendar. Can anyone at least confirm it is no general bug to the samsung delivered account style?
Thanks!

byterapper said:
Hey,
as I realized last week that my facebook events and birthdays are not in sync, i checked the account sync's status, apparently it had failed to sync and still did. Then I deleted my sync account and tried to set it up again. But this failed too:
After entering my login data for a new integrated facebook account, it just reports "Incorrect email address". I am 100% sure this data I used is the same as in a browser.
Using the facebook account delivered with the official facebook app works, but can only sync contacts, not the calendar. Can anyone at least confirm it is no general bug to the samsung delivered account style?
Thanks!
Click to expand...
Click to collapse
Try updating Facebook in market.
Seems to have a few bugfixes.
Sent from my GT-I9000 using XDA App

xchasa said:
Try updating Facebook in market.
Seems to have a few bugfixes.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I did, even though this should not change anything (and it didn't).
My issue is with the Samsung distributed version of the facebook sync (which used to work even without a facebook app installed)

I'm having a similar problem with Facebook calendar:
Recently I changed my email address in Facebook, after that I removed my Facebook account on the SGS that contained the old email and created a new one with the new email address. Contacts are syncing fine but in Calender no events from Facebook appear.
Going into Calender settings I can see that it is trying to sync to my old Facebook email.
Is there any way I can get calendar to sync to my new email address?
Sent from my GT-I9000 using XDA App

Hi guys,
I had the same problem when I updated my rom.
You probably need to clear the cache of the phone by using the 3 button combo option of the phone.
Sent from my GT-I9000 using XDA App

fipbento said:
Hi guys,
I had the same problem when I updated my rom.
You probably need to clear the cache of the phone by using the 3 button combo option of the phone.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Of course I tried wiping cache partition and dalvik cache, but no change

byterapper said:
Of course I tried wiping cache partition and dalvik cache, but no change
Click to expand...
Click to collapse
That's very strange, normally clearing cache always worked for me... Then I dunno what else to suggest... But keep us posted if you find out the solution to the problem.
Sent from my GT-I9000 using XDA App

Of course I will. Since I have a custom rom (Darky Rom 10.2) I confirmed with a buddies identical phone that it is basically working, so no ( at least totally) rom related issue.
I just hope to avoid my last resort, that is reflashing.
EDIT: Solved it. Never trust those lists of system app's purpose. Apparently one of those 3 is important to register this kind of sync account, not to run it: Dlna, GoogleFeedback, Layar, MtpApplication.
As I cleaned them after setting up the rest of my phone (to make sure everything is still working, with obviously backfired), I never realized that problem, so for people that mess around with their phones, don't forget to check those messy areas (and don't forget them like I did)
Thanks for the help!

[Q] Gmail contacts got deleted after sync

Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.

subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.

Gmail contacts also deleted when they are disappeared from phone
hp420 said:
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.
Click to expand...
Click to collapse
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:

subhasis005 said:
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:
Click to expand...
Click to collapse
no, not really....you said you restored your contacts and they have returned....so what's the issue then?

Re: Gmail contacts also deleted when they are disappeared from phone
hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
Yes I restored my contacts they were fine. They came back to my phonebook but without any reason they disappeared again. I had to do same restore again in the gmail to bring them back in my phonebook. I had not faced this problem before. Thats why I am confused. And moreover can you tell me why no whatsapp and wechat contacts not shown in the phonebook while all the syncs are on? Please tell me if you have any ideas...Thank you in advance.

hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
It's pretty clear to me. The OP added his Google account to his phone, sync'ed his contacts and then some time later found that they had vanished from both phone /and/ Google. He was fortunate to be able to recover them, but the fact that he was able to does not mean that it's not an issue. Likewise, the fact that it has happened again suggests that he needs a little more support that an implied PICNIC reply....
---------- Post added at 07:20 PM ---------- Previous post was at 07:19 PM ----------
subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
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I'd be looking into apps here - if a contact is deleted on your phone, this deletion will be sync'ed back to Google with the symptoms you've reported. Have you scoured your phone for a potential rogue here (either malicious or, more likely, buggy)...?

thanks for getting it finally
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.

subhasis005 said:
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.
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Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.

SpookyTunes said:
Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.
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I have a similar problem but in my case there is absolutely no doubt that it is Google deleting contacts from my Nexus 4. I do not even want my contacts synchronized or backed up on Google's servers and prefer to use the phone memory (because I use other apps to back up my contacts). The first time Google deleted my contacts from phone I realized that I had only disabled synch for "contacts" but neglected to also do it for "people" so I made sure all of that was disabled before I went and started deleting duplicate contacts from Gmail (that's right, it not only deleted it from the phone it duplicated them there). I then proceeded to restore my contacts from a .vcf file directly to the phone memory and it worked fine at first. Then, the next day, Google had AGAIN deleted all contacts and again duplicated them on Gmail. The phone has Android 4.3 and is stock other than being rooted. I am hoping to avoid having to delete the google account from the phone altogether. Any ideas?