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Hey,
Has anyone else had problems with their HD suddenly cutting of calls even though there is good network coverage? I can have 5 bars of network on the phone, receive a phonecall, talk for a while, then suddenly have the bars drop to 0 and the call being ended. It's getting really annoying at this point.
Also I think the speed of the surfing through network (gprs/edge/hsdpa) has slowed down; it feels as if it doesn't really establish a great connection with the network.
Please tell me you've had this problem and that it's a software issue that is fixable!
Its your 3g network that is dropping calls. I have same problem.
Go to settings, phone and then choose the band tab. Change network from Auto to GSM.
Solves all problems.
I have poor 3g in my home. At home I use gsm mode and when i go back out i switch to auto - 3g mode.
Or it might be because of an old SIM card. If you had yours for a couple of years for example, it might be time to ask for a new one.
i've actually had my sim card for ages, gonna try to order a new one and see if that solves it, thanks for the tip
Let us know!
got the HD and it droped calls all the time. My SIM-card was 5 years old. after changing it worked a lot better but not 100%. Solved that after disabling 3g (bad 3g rec at home), now it works as it should no more dropped calls.
You know.. it would be ideal to have an app that could be assigned to a button press that switches the 3g on and off without needing to go into settings all the time.
I don't use the 3g stuff all that often (mostly wifi) and gsm is fine for sending texts and making calls. Not so sire about mms though.
To be alle to switch it on and off would be ideal and could be used in conjunction with other software to schedule locations or times that would auto switch.
Anyone know of any thing?
i have got the same problem. I have sent my hd to manufacture on warranty. I still waiting on my phone, i let you know what is going on when it will be back to me.
P.S.
sorry about my english
Desperate
Hello to all,
I am having completly same issue with my touch hd.
Expierincing line drops, other side hear me badly or not at all. I tried to update radio roms to 1.09.25.35 and 1.10.25.25 , but ittis the same. Also tried updating ROM to DUTTY HD 1.7.,but it was the same. My network is MTS in Serbia.
Than, I changed finding netwotk to manual, and type of band to GSM (900+1800) UMTS (2100), same result . It looks that this helps a litlle, since I expierence less drops, but I am still unavliable sometimes. Also since my gsm card is 7 years old, I was adviced to change it what I did as well.
This brought even more results, but today, after 5 days of good work in one place (with good reception of 3G) I travell to another city, and you may guess, It started happen again.
All the way phone was loosing signal, calls were droping or even I was unable to make any calls as well.
I am so desperate, and will have to return it to a dealer, although it was my last option...
My was the same problem but it was fix
After I installed couples of upgrade my HD from HTC website and I recieved too many drop call so I uninstalled all the Hot fix . Now every work back to the normal way
Tried that as well, made 2 times hard reset, but no help.
Anyway I had only ine hotfix installed the one for keyboard lag.
I had imprssion in the begining that my problems started with new connection manager database (hotfix that was automaticly installed), but after hard reset everything repeated, so that was not the case....
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Ryanmt said:
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Click to expand...
Click to collapse
Ryanmt, It looks that GSM module sucks...Everything else is superb, but, after all this is a phone, isn't it?
I reversed to original ROM (403 WWE), and RADIO ROM (1.09.25.14), removed HardSPL, and now waiting for asome bright idea to try...
I give myself 7 days before waranty claim...
CORRECTION: I left mine HD for warantty today (11.02.), will report on...
Mine went back for warrenty also. Mine went back due to a faulty screen but i noted down it had major signal issues too.
Have you had any update?
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
djurkash said:
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
Click to expand...
Click to collapse
Im still waiting now is 24th day, but i had sent by carphonewarehouse next time i will send straitgh to htc because cpw is not good.
24 days !? OMG, I hope I won't be that luck. I gave mysef my HD directly to official distributor (same place wher I have bought it) here in Serbia, this is 5th day since I have left it...
HTC told me 5 days from when they receive it.
Sent mine away also
I was experiencing the same problems, even when I had signal it was impossible to call someone(not always but it happends sometimes) and for some reason my FM Radio wasn't working.. I'll try to keep you all informed, if it helped to sent it back to htc..
sounds like htc might be collecting a nice pile of phones with the same symptoms. I wonder if that will prompt them to release a fix of some sort
I'm running CyanogenMod-4.0.4 on a rooted G1 on the Orange Switzerland network. Usually, everything is great...I love this phone and the CM stuff is awesome. But I've recently been having some trouble with calls not reaching my phone.
I noticed the problem for the first time yesterday, but can't be sure it hasn't been going on for a while now. If someone tries to call me, the call either gets sent straight to voicemail, or sometimes, it just keeps trying to connect and finally fails. Then again, some of the calls get through just fine. The phone itself had good 3G reception throughout the observed problems, and SMS and data traffic was working perfectly. Calls from my phone to others also worked all the time.
If I reboot the phone, the next call goes through without trouble, and I've also not had an established call losing connection so far.
Is anyone else observing similar trouble? Or do you think the problem sounds more like something on my providers end?
EDIT: Just something else I just remembered, no idea if it might be related: I also noticed an abnormally high battery drain today. Usually, once the phone is fully charged, the battery will last for a bit more than two days before it starts complaining. Today, about six hours after removing it from the charger, it was showing 20% charge. I recharged it from there, and it's been holding normally since then.
Not sure about the phone calls issue, but for battery life, have a look at Settings->About Phone->Battery Usage and see if anything is abnormally high.
zer0day said:
Not sure about the phone calls issue, but for battery life, have a look at Settings->About Phone->Battery Usage and see if anything is abnormally high.
Click to expand...
Click to collapse
Looks about normal to me.
Cell standby : 42%
Phone idle: 39 %
Voice calls: 10%
Display: 5%
And a bunch of small stuff.
Same problem today, have seen this on my stock G1, was the reason I did the rooting and went to JF, and now to Cyanogen.
I already re-installed Radio and HSPL, still same. Probably need today to wipe and reinstall ROM ?!
I'll keep you posted.
Matthias
G1: CyanogenMod-4.0.4 | HSPL 10.95.3000 | Radio: 2.22.19.26I | Cyanogen Recovery 1.4
Do you have the Overclock Widget running on your computer ???
In the process of screwing around, I uninstalled the Overclock Widget, but also reinstalled ROM and Radio. Now everything seems to work again. So for the moment I guess the overclocker was the root cause. Will do some more testing.
Matthias
G1: CyanogenMod-4.0.4 | HSPL 10.95.3000 | Radio: 2.22.19.26I | Cyanogen Recovery 1
Still having problems... Get voicemail if I call my phone. After reboot, phones answers again. Probably will wipe and reinstall tomorrow.
Matthias
G1: CyanogenMod-4.0.4 | HSPL 10.95.3000 | Radio: 2.22.19.26I | Cyanogen Recovery 1
Same problem here.
I am having the same issues also. No appearant pattern to it though. Sometimes it works, sometimes it doesnt. My girlfriend has called me four times in a row, some of the times, it went straight to voice mail, othertimes it will ring (on her end) then go to voicemail. My phone doesn't even show missed calls. Text messages work fine.
Running CM 4.0.4 with Smorg White.
1.4 recovery
Danger SPL
A2SD w/32MB swap partition
yeah i this happened to me yesterday. my phone would only ring 1 ring and then it would say missed call. since there are a bunch of people it seems like it could be a network issue and not the phone/rom.
I tried all kinds of stuff, but yesterday I figured out the following:
3G enabled and also connected to network via UMTS : Call goes to voicemail and I get a connection error dialing out.
Now switch settings to: Use only 2G. Effect: All calls (incoming and outgoing) perfect.
Very wired. So i guess it is a network problem. Can you guys try this as well?
I'm having similar issues.
Whenever I'm in an area that has HSDPA (3.5G) coverage, and my phone is constantly using data, the caller won't get connected (won't ring on his end nor on my end, and caller won't be forwarded to voicemail). I also have issues calling people, I would have to try calling the person like 5 or 6 times to actually make a call, I would simply not get connected, not even a ring.
If I'm in an area with normal 3G coverage (384kbps max DL speed), even if I'm using data, call WILL come through and I can make calls without problems.
On 2G, with constant data usage, phone calls would get forwarded to my voicemail automatically, so no unreported missed calls.
I'm not sure if this issue is specific to my network, but I tried calling my operator's customer support and they asked me to take my phone to its authorized dealer. I've been running cyanogens ROMs for a long time, and I'm still having those issues.
I know someone who has the hero running on the same network I'm using and is reporting similar problems.
I have seen it do this on stock, JF, the dudes, cyanogen, and now Dwang ROMS!
I have youmail setup to email me with missed calls, and every 10 or so calls will go straight to voice mail or I'll get a missed call on youmail, but not my phone never registers it....
I had called Tmobile Customer service like 6 months ago, even before there was a youmail App, (they didn't know what youmail was).....told me it was a youmail problem....
I am pretty sure its not a youmail problem, but I have no idea what in the heck it is..
Its happened once or twice (that Im aware of). Running the modded stock from here.
Also my notorious problem with MMS.
Not sure what it is. My real curiosity is if this happens on Moto Cliq and Droid. Really curious if these weirdo issues are HTC...G1...or android based.
A similar issue has been reported to google, please star this so it gets some attention by android developers. Missing calls and not get notified about them is a big issue for me.
http://code.google.com/p/android/issues/detail?id=4377
.
I have a tmobile sidekick lx and it is doing the same thing. Does anyone know anything about that at all?
Hey guys, I'm having issues with loss of signal. I'm going from -83dBm 15asu HSPA to complete dead signal, not even a phone signal. It just seems within the last week my phone's connection quality has gone down the toilet. Another issue I'm seeing is when I make a call, I have a dead time when the call connects, like 2-3 seconds where I can hear them, but they can't hear me.
A few facts about my device:
CM7.0.0
12.28h.60.140.fU_26.06.02.27_M - Radio
I dropped the phone a few weeks ago, but wasn't having this or any other issues.
This issue happens periodically and can happen several times in a few minutes, to once, and not again for the rest of the day.
-Also- I'm running beautiful widgets with the weather+time+date widget, and all the weather information is gone. IE: clouds, sun, rain, etc.
Just updated to nightly 92, installed the latest radio, cleared EFS data, and installed pershoots kernel, taking time after each step to see if it continued. I just had a 5 minute stretch with no signal. I'm at a loss..
DerIdiot said:
Hey guys, I'm having issues with loss of signal. I'm going from -83dBm 15asu HSPA to complete dead signal, not even a phone signal. It just seems within the last week my phone's connection quality has gone down the toilet. Another issue I'm seeing is when I make a call, I have a dead time when the call connects, like 2-3 seconds where I can hear them, but they can't hear me.
A few facts about my device:
CM7.0.0
12.28h.60.140.fU_26.06.02.27_M - Radio
I dropped the phone a few weeks ago, but wasn't having this or any other issues.
This issue happens periodically and can happen several times in a few minutes, to once, and not again for the rest of the day.
-Also- I'm running beautiful widgets with the weather+time+date widget, and all the weather information is gone. IE: clouds, sun, rain, etc.
Click to expand...
Click to collapse
I had this saaaaaaame issue up until yesterday, I'm running Cyanogenmod 7.0.2 and I had previously "upgraded" my radio to 26.08.04.30; but just downgraded to 26.08.04.16.
This resolved a number of issues for me including the signal loss, the answer delay, an SMS send issue, and my battery life has also greatly improved.
You can download the radio here: http://wiki.cyanogenmod.com/index.php?title=Support_Downloads#HTC_Vision
Not sure if this may work for you, but give it a shot and let us know!
DerIdiot said:
Just updated to nightly 92, installed the latest radio, cleared EFS data, and installed pershoots kernel, taking time after each step to see if it continued. I just had a 5 minute stretch with no signal. I'm at a loss..
Click to expand...
Click to collapse
could very well be the SIM card itself.. especially if you dropped the phone recently. did the same with my G2 and started having intermittent signal loss, reseating the SIM card fixed it.
Hello,
Its very often, i'm using the phone and I lose the signal completely and stay for about 10/15 minutes. ( I reset the phone, put it in airplane mode and no signal back )
i Removed the sim card and put in another cellphone and i have a signal in 100%.
Is there other radio that i can test or another solution??
thanks
My N4 has same problem, signal is cut and all operations with SIM frozen when phone falls asleep. If SIM PIN query is activated, then I am asked to enter PIN, but all entries are ignored, no matter if correct/incorrect and how many tries. So I have disabled the PIN query.
Soft: I have flashed many combinations, got the best result with .27 version on stock rom & kernel. It did not cure my phone, just prolonged the time before radio fails, around 30mins after screen off.
After reboot all is OK, signal is good, data works, I can call out & receive phonecalls without drops, etc. Until radio freezes on sleep.
radios are here:
http://forum.xda-developers.com/showthread.php?t=2087227
Please keep this updated with your solution. I personally have given up and am in deep s**t with complicated RMA.
Welcome to the club. Search and there are some things you can try. But nothing full proof.
FYI, if you are prepaid, there is no roaming, so you phone will cut out a lot.
hepatiit said:
My N4 has same problem, signal is cut and all operations with SIM frozen when phone falls asleep. If SIM PIN query is activated, then I am asked to enter PIN, but all entries are ignored, no matter if correct/incorrect and how many tries. So I have disabled the PIN query.
Soft: I have flashed many combinations, got the best result with .27 version on stock rom & kernel. It did not cure my phone, just prolonged the time before radio fails, around 30mins after screen off.
After reboot all is OK, signal is good, data works, I can call out & receive phonecalls without drops, etc. Until radio freezes on sleep.
radios are here:
http://forum.xda-developers.com/showthread.php?t=2087227
Please keep this updated with your solution. I personally have given up and am in deep s**t with complicated RMA.
Click to expand...
Click to collapse
i change to 0.24.
Now i have signal with the wifi on. But the signal after a half hour drops and came back after some minutes.
So there isn't a solution to this problem ?
lorrancruz said:
i change to 0.24.
Now i have signal with the wifi on. But the signal after a half hour drops and came back after some minutes.
So there isn't a solution to this problem ?
Click to expand...
Click to collapse
I keep hoping there will be a solution.
I think i'm found a solution.
Today i go to SETTINGS > MORE ... > CELL BROADCASTS
and disable everything and during all the day my signal not drop.
I never had a day that the signal not drop and today after that change happens.
So tomorrow i'll hope that the signal not drop ! Let's See !
this happens to mine as well and I never had this issue with my galaxy s. I have one of the first batches from december. Im wondering if a replacement will fix this issue or if it is software but I am leaning towards hardware problem
I'm using omnirom with unleashed kernel, but I had this problem long time ago and I just got tierd of finding solutions.
So the problem never gone away.
I'm experiencing data and cellular disconnections, tried to move to another cellular company but it didn't help. People are calling me and i don't get any call, or I can't enter any website till I turn airplane mode on and off.
People on the other side of the call say they sometimes can barely hear me because of the low quality of the call, I hear them just fine.
I'm running the latest(?) modem and radio
Don't know where to check exactly but the basebend version is 2.0.1701.03
I had this problem way before updating to this radio.
Any suggestions?
Roye_V said:
I'm using omnirom with unleashed kernel, but I had this problem long time ago and I just got tierd of finding solutions.
So the problem never gone away.
I'm experiencing data and cellular disconnections, tried to move to another cellular company but it didn't help. People are calling me and i don't get any call, or I can't enter any website till I turn airplane mode on and off.
People on the other side of the call say they sometimes can barely hear me because of the low quality of the call, I hear them just fine.
I'm running the latest(?) modem and radio
Don't know where to check exactly but the basebend version is 2.0.1701.03
I had this problem way before updating to this radio.
Any suggestions?
Click to expand...
Click to collapse
I would download the google official firmware and restore to stock. If the problem is still there it is a hardware issue. Probably a bad mic...
jrosetto said:
I would download the google official firmware and restore to stock. If the problem is still there it is a hardware issue. Probably a bad mic...
Click to expand...
Click to collapse
Maybe but it won't explain the network disconnections.