Database Users

Evo's are Backordered...

So I just got Sprint to put in for a new (well, or refurbed) EVO for me, and unfortunately they are back ordered. The guy I talked to seemed to have no clue how long it will be before they receive my replacement. Are any of you guys in the same boat and does anyone have any info on how long it might be? This Samsung Rant isn't really the phone I'd like to be using haha. Thanks.

Everytime they told me refurbs were backordered, I still got them within 3 days. I can pretty much guarantee you it wont be more than 2 weeks, at the very most.

That would be awesome if it is only three days, maybe i'll have it by wednesday or so. Thanks for taking the time to reply. I have reason to be optimistic!

They said that to me that a few weeks ago and told me since we have no refurbs we have to give you a new one. This was the sales leader in the store so I guess if you know the rules you may be able to get a new one if you give them a nudge.

looks like sprint is having a lot of problems with the quality of the htc evo, is a nice phone but the quality is bad. Is made for Sprint, that is why.

No, they are on back order because Sprint was covering physical damage. People were destroying their phones.
The policy changed yesterday, so recon stock should start to level out again.

The rep told me the same thing. A lot of people have been calling in about dust under the screen on the top left recently. Apparently its an issue only seen later on in the life of the device. HTC is really disappointing me.

dmora01 said:
looks like sprint is having a lot of problems with the quality of the htc evo, is a nice phone but the quality is bad. Is made for Sprint, that is why.
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I'll take the bait... I think the Evo is on par or if not better quality than any other similar device. Truth is, whatever went wrong with my Evo was probably my own fault.

took me 5 days to get my replacement

thanamesjames said:
I'll take the bait... I think the Evo is on par or if not better quality than any other similar device. Truth is, whatever went wrong with my Evo was probably my own fault.
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HTC's phones have horrible build quality. Though it is a bit interesting, the Nexus One didn't seem to have a whole lot of build quality issues.
My EVOs build quality is junk. My previous phone was a Hero, that was worse!
The iPhone has the best hardware on the market. It is way way above anything else out there.

I just added my wife to my account today and ordered an evo... no problems here
Sent from my PC36100 using XDA App

dreamliner330 said:
HTC's phones have horrible build quality. Though it is a bit interesting, the Nexus One didn't seem to have a whole lot of build quality issues.
My EVOs build quality is junk. My previous phone was a Hero, that was worse!
The iPhone has the best hardware on the market. It is way way above anything else out there.
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Click to collapse
Got to love that anecdotal evidence. My HTC has been great, therefore it is the best phone on the market.
Sent from my PC36100 using XDA App

I had that dust under the left top corner of the screen a couple months ago and sprint replaced the glass. Then I bricked my phone like an idiot and was to impatient to recover it so I filed an insurance claim and they overnighted me one. Brand new. Now I have 2 but not sure what to do with the old one.
Sent from my PC36100 using XDA App

dreamliner330 said:
HTC's phones have horrible build quality. Though it is a bit interesting, the Nexus One didn't seem to have a whole lot of build quality issues.
My EVOs build quality is junk. My previous phone was a Hero, that was worse!
The iPhone has the best hardware on the market. It is way way above anything else out there.
Click to expand...
Click to collapse
maybe you need to make that switch to verIzon then... ive owned 3 htc phones (tilt, touch pro and evo) and never had problems with build quality or hardware issues. i use all my phones for work and i have dropped, stepped on, sat on, used in the rain and countless other acts of neglect and every time picked the phone up and made a phone call with it

First, to the OP, I've been told by store personnel, that it is STORE POLICY that they *HAVE* to give you a brand new one if refurbs are backordered and they have new ones in stock at the store. Don't let them weasel out on you, and you get left holding a backordered, smelly ol' refurb. And yes, I've had refurbs that STUNK to high heaven of perfume.
---
Every HTC device I've owned has failed from QC issues, usually multiple times.
My 6700 and 6800 both succumbed to key failures on the keyboard. I tried the usual fixes (contact cleaner, vigorously "massaging" the keys), but nothing worked and a keyboard where 1/3 of the keys are dead is useless. When I got my Touch Pro, brand new in the box, two of the keys cracked off onto my lap while he was activating it - the Best Buy sales person was horrified and got me a new one. A few months later, the external Back/End button kept creeping higher and higher until it fell off. The replacement would reboot every few minutes, so that one went back too. Then my brand new Hero had an unresponsive Menu button, didn't notice that until I got home though. Swapped it out for a new one, the new one had dust pouring in the bottom left corner (if I remember correctly) after about a month, then the vibrator stopped working. Had to RMA that one, the replacement was shipped to my door, and the trackball was GONE - not even in the box, just simply gone! The replacement for that had a squishy "OK" (trackball press) button, but I just lived with it. My original Evo had cracks in the body (power button, and near the volume buttons), the screen was separating to the point where it'd get caught in my pocket, the microUSB port was flaky and required me to plug it in, rest it just right on my desk, then lay something on the connector to keep downward weight on it. The replacement had huge spots on the display, and eventually the touchscreen completely failed on that one.
I could go on and on, but I'm too tired right now. People can think whatever they want, accuse me of exaggerating or lying, but I'll just laugh - hysterically laugh - at the thought of anyone saying HTC has anything but mediocre quality.
I should also point out I've never dropped a device in my life - I'm fastidious, almost to an Adrian Monk-like degree, and pamper my devices. There was NO reason for them to fail the way they did, other than poor QC on HTC's part.
I'd still buy an HTC device though because of the hacker friendliness, but anyone who thinks they're a particularly high quality company is crazy.

admorris said:
Got to love that anecdotal evidence. My HTC has been great, therefore it is the best phone on the market.
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DJ_Bizarro said:
maybe you need to make that switch to verIzon then... ive owned 3 htc phones (tilt, touch pro and evo) and never had problems with build quality or hardware issues. i use all my phones for work and i have dropped, stepped on, sat on, used in the rain and countless other acts of neglect and every time picked the phone up and made a phone call with it
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The widgets I use make Android too practical to switch from.
There is no way you can say with a straight face that the EVO has a higher build quality than the iPhone.
'Never had any problems' seems to be incredibly highly subjective on the forums.

dreamliner330 said:
The widgets I use make Android too practical to switch from.
There is no way you can say with a straight face that the EVO has a higher build quality than the iPhone.
'Never had any problems' seems to be incredibly highly subjective on the forums.
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so go buy the iphone and stop crying about your build quality

I have owned two HTC phones. My Hero was used for a year, no hardware issues what-so-ever (sold it in perfect condition for almost what I paid for it). My wife and I got Evo's at Christmas. Her iphone 3g had three returns because of hardware failures. The Evo's on the other hand have been great and neither of use use a protective case. I am fairly particular and take good care of my gadgets.
F*** apple and their stupid I in front of words.

My Apache and Mogul and tp2 were all good solid phones. Whoever is nom nom noming apples balls so hard on build quality, remember that the iPhone are a sealed deal, non removable battery. The only thing that comes close is the Eco and Droid x. Eitherway there is no reason a company couldn't make a non serviceable Android loaded phone with identical build quality. Fact OS only Apple is retarded / brilliant enough to seal a phones components.
Sent from my PC36100 using XDA App

dreamliner330 said:
HTC's phones have horrible build quality.
The iPhone has the best hardware on the market. It is way way above anything else out there.
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Click to collapse
yeah... except when you hold it wrong!
nice attempt at trolling.

[Q] Evo Hardware Differences

A few weeks ago my HW0004 Evo's USB port began to malfunction, so I unrooted, took it to sprint, where the agreed to send me a refurb. I got my refurb, pulled up ##786#, noticed it was considerably older than my old phone, and that is was HW0003, not long after I realized the vibrate was broken, and sounded higher pitched and crackly, unlike my old Evo which was quite but strong. I took it back to Sprint, where they again agreed to replace the device, with yet another HW0003, The strength of the vibrate is back, but the crackly high pitch noise still exists. Is this a known issue? Anyone else notice this? Is there any way to get sprint to send me a new phone or a 0004 refurb?

jostrander said:
A few weeks ago my HW0004 Evo's USB port began to malfunction, so I unrooted, took it to sprint, where the agreed to send me a refurb. I got my refurb, pulled up ##786#, noticed it was considerably older than my old phone, and that is was HW0003, not long after I realized the vibrate was broken, and sounded higher pitched and crackly, unlike my old Evo which was quite but strong. I took it back to Sprint, where they again agreed to replace the device, with yet another HW0003, The strength of the vibrate is back, but the crackly high pitch noise still exists. Is this a known issue? Anyone else notice this? Is there any way to get sprint to send me a new phone or a 0004 refurb?
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Click to collapse
They will keep sending refurbs(at least to a point I'm sure), but it's probably gonna be the luck of the draw which version you get. I would be surprised if there were any way to tell them to only send 0004s, particularly since the vast majority of the refurbs they have are probably 0003s.

robertroland said:
They will keep sending refurbs(at least to a point I'm sure), but it's probably gonna be the luck of the draw which version you get. I would be surprised if there were any way to tell them to only send 0004s, particularly since the vast majority of the refurbs they have are probably 0003s.
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Thanks for the reply, normally I wouldn't care but from day one i enjoyed the quite vibrate, and now it sounds like some cheap plastic phone. Once noticed, it can't be unnoticed.

jostrander said:
Thanks for the reply, normally I wouldn't care but from day one i enjoyed the quite vibrate, and now it sounds like some cheap plastic phone. Once noticed, it can't be unnoticed.
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As someone who has Monk-like (the TV show) OCD, I feel your pain.
If you have a history of problems, and are at a "real" corporately owned Sprint repair center, you can probably talk to a manager and get a new one. Don't expect to be successful on your first try, but make your problems known, if they say refurb only, remember their name, accept it, and when the inevitably defective refurb comes in, make sure that same manager is working that day, and show him how you're STILL unsatisfied.
Two of my biggest pet peeves are: people using the term "pet peeve" ;P and when companies take RMA'd merchandise and stick it right back out onto the selling floor. The cycle repeats until finally some poor soul gets stuck with it.
When I briefly had a refurb HW 0002, I immediately noticed the smooth viiiibrrraaatte of my old HW 0002 was replaced with an annoying blip on the refurb. So it was more like vi-viiiibrrraaatte and was tremendously annoying, to me at least. And it would intermittently do that, so that made it even worse. Like something was falling apart inside the vibrator.

ffolkes said:
As someone who has Monk-like (the TV show) OCD, I feel your pain.
If you have a history of problems, and are at a "real" corporately owned Sprint repair center, you can probably talk to a manager and get a new one. Don't expect to be successful on your first try, but make your problems known, if they say refurb only, remember their name, accept it, and when the inevitably defective refurb comes in, make sure that same manager is working that day, and show him how you're STILL unsatisfied.
Two of my biggest pet peeves are: people using the term "pet peeve" ;P and when companies take RMA'd merchandise and stick it right back out onto the selling floor. The cycle repeats until finally some poor soul gets stuck with it.
When I briefly had a refurb HW 0002, I immediately noticed the smooth viiiibrrraaatte of my old HW 0002 was replaced with an annoying blip on the refurb. So it was more like vi-viiiibrrraaatte and was tremendously annoying, to me at least. And it would intermittently do that, so that made it even worse. Like something was falling apart inside the vibrator.
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Yea, the manager at the store was the one who told me straight up that this new vibrate was "FINE" and he insisted after my second phone I was just hearing things, and that they all sounded like this. I beg to differ, two of my buddies evo's were quite just like mine, and you can still hear the difference. I love to get my original hw0004 board back, but it had the broken usb. Oh well. Thanks for hearing me rant, at least I know I'm not the only one with OCD like this.

Loose headphone port-Clove Technology

First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross

https://www.youtube.com/watch?v=gT2urkUsSiM
Seriously though, mine is fine.

I hadn't noticed, so I plugged in my headphones, wiggled the connector and could see a tiny bit of movement. Plugged them into my Z1, and see the exact same amount of movement.
Non-issue, at least for me!

LadFromWales85 said:
I hadn't noticed, so I plugged in my headphones, wiggled the connector and could see a tiny bit of movement. Plugged them into my Z1, and see the exact same amount of movement.
Non-issue, at least for me!
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I'm not talking about tiny movement- I have compared with a Note 3 and a Note 10.1, as well an IPad, and while there is very minor movement., the jack feels firmly held in place. This is not the case on the Z3C. I wish I had filmed the issue before sending it back, but didn't think there would be any issue with a refund as to me it was clearly not standard.

Ross_ntu said:
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
Click to expand...
Click to collapse
Well, I didn't notice any movement in my Z3c until after a couple of weeks my music kept pausing. Upon further inspection it seems that any movement in the headphone jack causes my Z3c to connect/disconnect the headphones. Today, over a matter of minutes, this degraded and my headphones are now unusable as the slightest movement causes my headphones to connect/disconnect. I'm really not happy with this and expect a phone to be built to last more than two weeks.

Film it, want to compare
Sent from my D5803 using XDA Free mobile app

Ross_ntu said:
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
Click to expand...
Click to collapse
Mine moves also back-forth, left-right while on my iPhone it is solid. But I don't see your issue, if it's a defect (and not by design) then you have a two years warranty
Why send it back now? As long as the sound is good?

I've notice a tiny play in mine too but I believe that its cuz the waterproof. There is a plastic stuff inside and that make move the eraphone jacks

I can confirm the slight movement on my Z3C's headphone jack too. And yes, there's some sort of plastic jacket inside the jack, this what makes the headphone plug wobble. It's a non-issue, pretty sure it's part of the waterproofing design.

difto said:
if it's a defect (and not by design) then you have a two years warranty
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Click to collapse
But what if I've rooted it already?

I checked a z3c, z3 and a z2 at a store today, z3c has the most play of them all, z2 is the most stable. Really that is the only part of the z3/z3c that feels cheap and badly made.
This is part of the "waterproofing design", but i suspect that it is a faulty design and this gap is actually responsible for the many water damaged z3c phones. People report that they just submerged it for a minute or two in fresh water (under a tap, or it fell in a toilet... lol) and the screen died for all of them, the phone continued working but the screen was dead.

djeley said:
Well, I didn't notice any movement in my Z3c until after a couple of weeks my music kept pausing. Upon further inspection it seems that any movement in the headphone jack causes my Z3c to connect/disconnect the headphones. Today, over a matter of minutes, this degraded and my headphones are now unusable as the slightest movement causes my headphones to connect/disconnect. I'm really not happy with this and expect a phone to be built to last more than two weeks.
Click to expand...
Click to collapse
Today when I started to cycle from university towards home my music kept pausing. First i thought someone else was using my spotify and I put my phone to airplane mode but it kept happening and I noticed this same movement. When it tilts from back towards front music pauses and now it is also unusable just as above text states. Has anyone contacted their services about warranty? I would like to know what have they answered. I usually listen music from an hour to two per day so obviously this is an issue for me.
EDIT: So i went to the service and they said that headphone jack can be broken in two if it is targeted at with too much power. And if this is the case warranty will not recover it so it is fixable but customer will pay. In any other case warranty should cover it. They their service would take two weeks..

NakedGun said:
Today when I started to cycle from university towards home my music kept pausing. First i thought someone else was using my spotify and I put my phone to airplane mode but it kept happening and I noticed this same movement. When it tilts from back towards front music pauses and now it is also unusable just as above text states. Has anyone contacted their services about warranty? I would like to know what have they answered. I usually listen music from an hour to two per day so obviously this is an issue for me.
EDIT: So i went to the service and they said that headphone jack can be broken in two if it is targeted at with too much power. And if this is the case warranty will not recover it so it is fixable but customer will pay. In any other case warranty should cover it. They their service would take two weeks..
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Click to collapse
I have the exact problem. I just sent it in for warranty repair. They said they will check if it's user damage and move on from there.

c19932 said:
I have the exact problem. I just sent it in for warranty repair. They said they will check if it's user damage and move on from there.
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Click to collapse
Same happened to me, but as my phone already fell twice and I have signs of it on its back, I won't get any repair under warranty... I guess it's because of the plastic around... There's no sign of damage around it, but when I move the jack music stops suddenly. That's bad

I had the exact same error of a loose jack then music pausing. Then the headphones weren't picked up at all. sent it to sony, they fixed it all fine. No problems

I have the exact same problem, and I see it as a problem since the music doesn't work properly for the second time since I got the phone.
The first time, I sent the phone to the after sale service and it was repaired within the warranty limits, it was three months ago. Now, the problem occurs again and I'm a bit disappointed. If I can't use my phone for three weeks every two or three months, what's the point of getting a flagship phone from Sony ?

I am also having the same problem.
Thought I was lucky not having a cracked glass back/screen so far...alas
I believe they also reset your phone during this process? Does the backup save and restore everything?

I have/had the same problem until it stopped working completely. Sent it to Sony today morning they told me on chat that the repair will take 5-7 days...
toshin9 said:
I am also having the same problem.
Thought I was lucky not having a cracked glass back/screen so far...alas
I believe they also reset your phone during this process? Does the backup save and restore everything?
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Click to collapse
Well you should factory reset your phone anyway, before you are sending it for repair. That's the first thing to do when you have any problems with your phone...
The back up saves all messages, phone calls, phonebook, apps settings etc. so yeah, everything I would say...

Same here... I'll return the phone next week to the retailer. Let's see what they'll say.

So, after my headphone jack got broken and I sent it for repair, (which only took less than 1 week btw) the phone is not waterproof Anyway I can listen to music again
EDIT: I am an idiot, was testing it with opened flap lol, the phone is actually waterproof

One Speaker on my 6P was louder than the other.

I received my 6P yesterday, and by this morning I dropped it into a UPS box to send it back.
So, I got the 64GB aluminum version, it arrived a day after I placed my order. I set it up and let it install its OS update, which took forever, then I started to use it. Right away I noticed that the top speaker seemed louder than the bottom speaker when the phone was playing notification sounds. In two phone calls, people complained that it sounded like I was underwater or had them on speakerphone.
I was a little concerned by the speaker issue, so I took the time to play back audio from NPR and then tried a few videos. While playing back video, I flipped the phone this way and that, and moved the phone back and forth from ear to ear just to make sure I wasn't deaf in one ear. The top speaker was definitely much louder than the other. With the mic being housed with the bottom speaker, I'm lead to believe both issues are related.
I contacted customer support and the lady who took my call said that another user had called with the same issue, but she couldn't recall which model they had. She had spoken with the design team about this and they said it was a defect, that both speakers should be firing at the same volume level.
We did the mandatory factory reset and I fired up YouTube - then I moved my old phone back and forth over the speakers of the 6P and she could hear the difference too, so I ended up mailing it back for a refund - I plan to buy another, but an exchange would entail a $549 hold on my bank account, so a refund it is.
So, that said, I'm curious - has anyone else had this issue? I searched the web but didn't find anything, but I've tweeted to some people who were opening new devices and one of them said he felt the top speaker was louder on his unit too (I didn't say which speaker, I just asked if one was louder than the other), while another person said she'd follow up.

It seems like it's a relatively common issue.
http://forum.xda-developers.com/nexus-6p/help/check-speakers-t3237050
http://forum.xda-developers.com/nexus-6p/help/uneven-speaker-volume-t3238144
https://www.reddit.com/r/Nexus6P/comments/3r6faw/nexus_6p_speaker_issue_strawpoll_please_answer_if/

Roxy said:
It seems like it's a relatively common issue.
http://forum.xda-developers.com/nexus-6p/help/check-speakers-t3237050
http://forum.xda-developers.com/nexus-6p/help/uneven-speaker-volume-t3238144
https://www.reddit.com/r/Nexus6P/comments/3r6faw/nexus_6p_speaker_issue_strawpoll_please_answer_if/
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Click to collapse
:crying::crying::crying:
Oh dear... I wouldn't have minded it if it was just a tad louder, but it was bad - plus I was having some speaker overdrive issues as well. I guess I'll wait for Google to process my refund and keep an eye on these threads before deciding if I want to take the risk again... Which sucks, because I was loving the phone. Hell, I picked this over a Lumia 950 XL because I wanted to use some half decent apps and have access to Tap to Pay. Sure, Android still waits forever for iOS apps, but Windows waits for never. -_-

I kept my phone regardless of the volume issue... lol.
Here's more reddit post(s) regarding the problem:
https://www.reddit.com/r/Nexus6P/comments/3rjbbd/did_anyone_figure_out_if_the_top_speaker_being/
https://www.reddit.com/r/Nexus6P/comments/3r45jr/speakers_not_balanced/
https://www.reddit.com/r/Nexus6P/comments/3qrjp2/top_speaker_louder_than_bottom_one/
https://www.reddit.com/r/Nexus6P/comments/3qso4k/is_anybody_not_having_speaker_balance_issues/
https://www.reddit.com/r/Nexus6P/comments/3rak95/did_rma_fixed_uneven_speaker_issue/
https://www.reddit.com/r/Nexus6P/comments/3rajy4/can_someone_post_a_video_of_the_speakers_balanced/
https://www.reddit.com/r/Nexus6P/comments/3quee4/front_facing_speakers/
https://www.reddit.com/r/Nexus6P/comments/3rdslq/google_store_support_says_that_the_volume/
https://www.reddit.com/r/Nexus6P/comments/3rekuc/speaker_difference_an_intended_feature/
https://www.reddit.com/r/Nexus6P/comments/3rcumg/speaker_imbalance_based_on_volume_level/

Roxy said:
I kept my phone regardless of the volume issue... lol.
Here's more reddit post(s) regarding the problem:
https://www.reddit.com/r/Nexus6P/comments/3rjbbd/did_anyone_figure_out_if_the_top_speaker_being/
https://www.reddit.com/r/Nexus6P/comments/3r45jr/speakers_not_balanced/
https://www.reddit.com/r/Nexus6P/comments/3qrjp2/top_speaker_louder_than_bottom_one/
https://www.reddit.com/r/Nexus6P/comments/3qso4k/is_anybody_not_having_speaker_balance_issues/
https://www.reddit.com/r/Nexus6P/comments/3rak95/did_rma_fixed_uneven_speaker_issue/
https://www.reddit.com/r/Nexus6P/comments/3rajy4/can_someone_post_a_video_of_the_speakers_balanced/
https://www.reddit.com/r/Nexus6P/comments/3quee4/front_facing_speakers/
https://www.reddit.com/r/Nexus6P/comments/3rdslq/google_store_support_says_that_the_volume/
https://www.reddit.com/r/Nexus6P/comments/3rekuc/speaker_difference_an_intended_feature/
https://www.reddit.com/r/Nexus6P/comments/3rcumg/speaker_imbalance_based_on_volume_level/
Click to expand...
Click to collapse
I've blogged about this and have included all these links - thanks for the info! I really hope when I buy another one that it don't have the speaker issue. Google needs to step out and address Speakergate so users are aware of this issue.
https://tekmuze.wordpress.com/2015/11/04/forget-bending-the-nexus-6p-may-have-speaker-defect/

I see on Reddit that some people are hearing the exact opposite of what I was told by Google support - Google support is telling them that this actually "feature" and not a flaw, which brings to mind old comics about Windows 95 and 98 bugs being labeled as features... -_-

If it's a "fault" on all phones then surely it's an easy software fix. I'm surprised none of the reviews mentioned it?

Batfink33 said:
If it's a "fault" on all phones then surely it's an easy software fix. I'm surprised none of the reviews mentioned it?
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I too am amazed... But keep in mind that review units are hand picked and sent out by Google, so it's likely that phones without this flaw were sent to the press.

SmartSwitch fact i never knew about. TIL smartswitch uses ultrasound to connect

So... I found this out by mistake.
Check out the video.
You will have to turn up the sound in the video since its just a humming sound. Sounds like capacitors charging.
https://www.youtube.com/watch?v=gEQx9Zjo7_0
I'm pretty sure that the note is not supposed to make that sound.

Wow pretty scary especially when you're in a loud place

matteosaeed said:
Wow pretty scary especially when you're in a loud place
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The thing is is really not supposed to make any noise. From close it sounds like a microwave

It's the speaker making noise. I can confirm mine does the same thing
Sent from my SM-N930T using Tapatalk

Root-Maniac said:
It's the speaker making noise. I can confirm mine does the same thing
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doesn't sound like the speaker.
Don't hold it to close to your face. If it's a short or a battery problem you don't wanna be close to it if it blows or catches on fire

Sounds like it to me. Coming from the speaker on my unit.
Sent from my SM-N930T using Tapatalk

Root-Maniac said:
Sounds like it to me. Coming from the speaker on my unit.
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Still... I don't understand why or makes nose

apatcas said:
Still... I don't understand why or makes nose
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+1. It shouldn't do that...
Sent from my SM-N930T using Tapatalk

I'm going to see if it sounds louder or does anything starting this and charging the phone.
Wish me luck...:fingers-crossed:

I guess none of you have used Smart Switch before? It's something I used on the daily working at T-Mobile to transfer data on customers' phones. The noise you're hearing IS coming from the speaker, it's an ultra-sonic noise emitted that the receiving phone that would be running Smart Switch, would pick up with its microphone and use it as a means of pairing. Think of it like the new Google Nearby API... If you ever play with a Nexus running Nougat, you'll have a similar experience transferring accounts and app install lists. It used to be an NFC pairing, now using the Nearby API it scans wifi, Bluetooth, and ultra-sonic pairing noises are probably also possible using it.

flamingblue8z said:
I guess none of you have used Smart Switch before? It's something I used on the daily working at T-Mobile to transfer data on customers' phones. The noise you're hearing IS coming from the speaker, it's an ultra-sonic noise emitted that the receiving phone that would be running Smart Switch, would pick up with its microphone and use it as a means of pairing. Think of it like the new Google Nearby API... If you ever play with a Nexus running Nougat, you'll have a similar experience transferring accounts and app install lists. It used to be an NFC pairing, now using the Nearby API it scans wifi, Bluetooth, and ultra-sonic pairing noises are probably also possible using it.
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Never thought of that. I guess i never expected it to be that loud.

apatcas said:
Never thought of that. I guess i never expected it to be that loud.
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Click to collapse
Welcome to Samsung's newest speaker in the Note 7 lol. It may not have much oomph, but clarity and loudness are high on the list.

flamingblue8z said:
Welcome to Samsung's newest speaker in the Note 7 lol. It may not have much oomph, but clarity and loudness are high on the list.
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Yeah... still my phone gets hot and i still have a perfectly working note 5. I think I might just go back to that. Started SmartSwitch on that and can a very fain noise, not even comparable with the note 7.

TL;DR: It's fine, no one has a malfunctioning speaker in their Note 5 or Note 7.
Grab another device or 2, non-Samsung, and try Smart Switch to hear how each device's speaker is audibly different. Don't worry. It's by design for both phones. It's the limitations of the N5 speaker that prevent such a wide dynamic range to be reproduced. The speaker on the 7 has to also be water resistant. You ever hear any phone inside a Lifeproof case? The biggest complaint I hear is that it muffles the sound. Samsung didn't want that compromise the speaker experience when they went for their resistance rating. Just wanted to try and tamper down the hatred on an otherwise beautiful (if pricey) device. The battery fiasco sucks for them right now. No need to go all TMZ and try and put salt in their wounds by causing mass hysteria. Even the few other replies in this post could be quickly read and someone flies off the handle and goes to the nearest store.
#TheMoreYouKnow
For those who DO care about the retail aspect of this recall, this is going to be a VERY rough time for T-Mobile Reps, they're put under a TON of pressure to hit sales goals, and if they spend too much time doing customer service, their numbers suffer and they lose their jobs. Trust me, I know, I worked just shy of 2 years at a corporate kiosk in a mall that's probably going to be closed before the holidays. It was already a losing battle trying to hit goals, doing exceptional customer service to promote "Brand Loyalty" in yourself as a sales rep was a recipe for not even hitting 50% during the month of December.
#FirstHandExperience
#LegereTakeMeBack
First joke I've cracked in 9 years on this site haha.

flamingblue8z said:
TL;DR: It's fine, no one has a malfunctioning speaker in their Note 5 or Note 7.
Grab another device or 2, non-Samsung, and try Smart Switch to hear how each device's speaker is audibly different. Don't worry. It's by design for both phones. It's the limitations of the N5 speaker that prevent such a wide dynamic range to be reproduced. The speaker on the 7 has to also be water resistant. You ever hear any phone inside a Lifeproof case? The biggest complaint I hear is that it muffles the sound. Samsung didn't want that compromise the speaker experience when they went for their resistance rating. Just wanted to try and tamper down the hatred on an otherwise beautiful (if pricey) device. The battery fiasco sucks for them right now. No need to go all TMZ and try and put salt in their wounds by causing mass hysteria. Even the few other replies in this post could be quickly read and someone flies off the handle and goes to the nearest store.
#TheMoreYouKnow
For those who DO care about the retail aspect of this recall, this is going to be a VERY rough time for T-Mobile Reps, they're put under a TON of pressure to hit sales goals, and if they spend too much time doing customer service, their numbers suffer and they lose their jobs. Trust me, I know, I worked just shy of 2 years at a corporate kiosk in a mall that's probably going to be closed before the holidays. It was already a losing battle trying to hit goals, doing exceptional customer service to promote "Brand Loyalty" in yourself as a sales rep was a recipe for not even hitting 50% during the month of December.
#FirstHandExperience
#LegereTakeMeBack
First joke I've cracked in 9 years on this site haha.
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Click to collapse
I edited the title so it doesnt look like im trying to hurt Samsung.

apatcas said:
doesn't sound like the speaker.
Don't hold it to close to your face. If it's a short or a battery problem you don't wanna be close to it if it blows or catches on fire
Click to expand...
Click to collapse
If it explodes, you're holding it wrong..
Wrong advice, here's a list of what should happen.
1) Find a lucky coin.
2) Change your name to Harvey Dent
3) Hold Note 7 close to your face until it explodes
4) Fight Batman

slaapliedje said:
If it explodes, you're holding it wrong..
Wrong advice, here's a list of what should happen.
1) Find a lucky coin.
2) Change your name to Harvey Dent
3) Hold Note 7 close to your face until it explodes
4) Fight Batman
Click to expand...
Click to collapse
Extremely good and useful advice. Thank you for taking the time out of your busy schedule to write this