My phone has started to reboot during calls since I updated. It is usually calls over 10 minutes. Anyone else got this problem?What do I do about it?
Belynda said:
My phone has started to reboot during calls since I updated. It is usually calls over 10 minutes. Anyone else got this problem?What do I do about it?
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This is actually a known bug that existed pre-2.3.2 update for many of us.
It's only happened to me twice since I got the phone on 12/16, after the 2.3.1 update, and it hasn't happened since the 2.3.2 update, but others (like you) who never experienced it, have reported experiencing it now since the update.
I've seen a couple say they were going to go back to their 2.3.1 nandroid backups to see if it fixes it for them, but I haven't noticed reports one way or the other.
Google is aware of the issue, they have twice said they have a fix they're testing for it (last time was last Friday), so all we can really do is hope they figure it out and push the fix ASAP.
Check the search button if you want more on this...there's already a major thread about it in either this or the Q&A forum. It shouldn't be too hard to find, but I've pretty much summed up the whole thread...
More info here:
- http://code.google.com/p/android/issues/detail?id=13674
- http://www.google.com/support/forum...4f&hl=en&fid=1b777a366748b64f00049932de78d96f
- http://www.androidcentral.com/nexus-s-reboot-bug-confirmed-google
Related
Hey all.
I've got a Nexus one last week. I seem to have a problem with the phone. My phone freezes and crashes a few times a day. Most of the times it happens when i run a game. One time it happened when browsing with the default browser. Another time it happened when someone was calling me. It just freezes and reboots by itself. I uninstalled all my apps and made a factory reset. The first time it happened i was browsing the internet on the first day i got it. No extra apps installed. I did 2 factory resets after that and no change. I'm in Europe...i hope i don't have to send it back for repairs all the way to the US. Oh, yeah, it was bought from the US.
What do you think its the problem?
Thanks.
EDIT: http://forum.xda-developers.com/showpost.php?p=6497531&postcount=10
Is it rooted?
No, just stock!
the problem with these smart phones is that they try to juggle knives while running from flaming ninjas before mastering the basics of coordination. But that's open source nature, we get the goodies first and fix the bugs later
This is not an ordinary bug. This makes the phone quite unusable.
My phone used to randomly reboot (about once a week). Rarely since rooting though.
I suggest running "adb logcat" in a command shell while its connected via usb. (make sure the drivers are installed and usb-debug is enabled)
This way you will see exactly what caused the reboot if it happens when youre logging.
My used to do the same when running stock ROM (freezing/rebooting). Haven't had any problem ever since rooting it (I am on BakedGoods 1.1).
That's another, not oft mentioned, benefit of rooting - with some ROMs you _are_ getting a _more stable system.
Never experienced instability/reboots/freezes even when mine was stock. Huh.
It happened to me once, but that about 2 weeks ago. Haven't experienced any freezing since then.
I know this is an old thread but just to update you guys, its been 2 months since i have the device and the random reboots have stopped after making like 10 factory resets. It still crashes like once a week or so when its in the browser. I suspect there's some nasty java script code that's braking the browser and it reboots. But its so rare now that its not annoying me anymore. The average up time now its about 200 hours.
So i'm a happy men now
Thank god! I've been worrying about this non stop since I first read it.
JCopernicus said:
Thank god! I've been worrying about this non stop since I first read it.
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Not sure but is this sarcasm?
I have installed several of the 2.1 roms out there. Each one that i install causes my phone to randomly restart. Is this a common issue with anyone else? As soon as I go back to 1.5, the restarting stops.
I am having the same issue on the stock 2.1. The only answer I have gotten from HTC is hard reset. But I have already done this twice. So I am going to root my phone and hopefully get rid of this problem. It only started after I updated to 2.1.
BigDiz007 said:
I have installed several of the 2.1 roms out there. Each one that i install causes my phone to randomly restart. Is this a common issue with anyone else? As soon as I go back to 1.5, the restarting stops.
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Silly question perhaps, but are you completely wiping data and dalvik cache before flashing any of these 2.1 ROMs? Sometimes this happens if you don't do a full wipe before installing new ROMs.
I'm having the same issue, and I did a full wipe, installed several different roms and finally settled on aloysius
i've had the same problems with every 2.1 rom with the exception of darchdroid.
for me it usually happened after i placed a phone call and tried to hang up
and yes everything was wiped before flashing....
im having the same issue i knew i wasnt the only one, has anyone figured out why this is???
I am getting that error trying to install ZenEXP.
Same issue here, only mine's been doing it out of the box, as I got mine the day the EVO was released. I've rooted it and attempted to install several ROMs hoping to get rid of the issue, but had no luck so far. Never had the luxury of having 1.5, as mine came with 2.1, so I just thought it was the phone, honestly. Interesting to know the issue doesn't occur with 1.5...
Anybody got a copy of the stock 1.5 from original release? I'd like to give it a shot.
I do not have any issues that have been listed here. I am running fresh rom and everything is working great.Just wanted to make sure all views arebeing represented in this thread
hmmm....had a thought, did the phone get really hot when it happened....cause that is what happened when i was on fresh....
NomadHellfire said:
Same issue here, only mine's been doing it out of the box, as I got mine the day the EVO was released. I've rooted it and attempted to install several ROMs hoping to get rid of the issue, but had no luck so far. Never had the luxury of having 1.5, as mine came with 2.1, so I just thought it was the phone, honestly. Interesting to know the issue doesn't occur with 1.5...
Anybody got a copy of the stock 1.5 from original release? I'd like to give it a shot.
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You won't be able to go back to the stock 1.5 original. That has been tried already by a bunch of developers here and it didn't work. You would probably be able to flash a 1.5 ROM (browse way back into the Development pages forum here), but since you had stock 2.1, there's no way for you to go back to stock 1.5.
For all the rest of you, not sure why you are getting random reboots, but as mentioned in the previous post, sometimes the Heros do that when they get overheated or overworked. It would be best to root and start with a very stable, non-overclocked ROM. A couple of the most stable and reliable stock-based ROMs here in this section are DamageControl 2.09.1 and nfinitefx45's Stock 2.27.651.6. I recommend you try either of those out if you haven't already -- hopefully that will fix/solve some of your troubles.
Please report back if any if you have success or more problems with these...we want to make sure you get the help you need
overheating is defiantly not whats causing my restarting. im not trying to thread hijack so ill provide a link to the thread i started about this same issue. in my thread i have attached bug reports (i think thats what they are) and now i have stopped receiving help just when i provided the info needed to see whats casuing this
http://forum.xda-developers.com/showthread.php?t=684727
Im not any good at code so i cant read the big reports well. but i believe its a hardware issue because there is a small presentage of people having these errors and i cant seam to get anyone to be able to reproduce this if it doesnt happen to them.
shawnwojcik said:
overheating is defiantly not whats causing my restarting. im not trying to thread hijack so ill provide a link to the thread i started about this same issue. in my thread i have attached bug reports (i think thats what they are) and now i have stopped receiving help just when i provided the info needed to see whats casuing this
http://forum.xda-developers.com/showthread.php?t=684727
Im not any good at code so i cant read the big reports well. but i believe its a hardware issue because there is a small presentage of people having these errors and i cant seam to get anyone to be able to reproduce this if it doesnt happen to them.
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Sorry, I don't understand much of the code myself. And I think a handful of our devs here who understand all that coding have already moved on to the EVO. I read your other thread too but don't know what else to suggest. Wish I could help more. You could just be one of the unlucky few who got a bad, buggy phone right out of the box.
Have you thought about just calling Sprint customer service and asking for a replacement phone? Certainly with all the trouble you're having it may be worth it. I think even if you don't have the insurance plan, a replacement phone is only around $35.
@chromiumleaf, yeah sadly i think its time for a different phone.
Hi,
I have a problem every now and then on my focus that is pretty annoying and I wanted to see if anyone else has experienced this. Every now and then when typing something on my phone it will just hang for a second a ND completely miss like 3 or 4 letters completely. Ive also seen it hang a couple times with the letter above like I'm pressing it, and then it doesn't even type out that letter. Ive gotten a replacement phone already and I've seen it happen on my new one too. Its really annoying because I like this phone and wp7 a lot but it just annoys me to think this could happen at any time.
Mine was doing the same thing, but I thought it was because of the microsd card that i inserted
I have had minor hang-ups as well. I assume it is a small bug when the phone is uploading all the previous texts. It will probably be addressed in the new updates coming in january and february. You might want to clear your text conversations too.
siralex241 said:
I have had minor hang-ups as well. I assume it is a small bug when the phone is uploading all the previous texts. It will probably be addressed in the new updates coming in january and february. You might want to clear your text conversations too.
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Yeah I assumed its some kind of garbage clean up that's causing it, I don't think I'll return the phone because it happens somewhat rarely. Is there an official place to give MS feedback on stuff like this?
I'm having massive problems with my Nokia 5. Since the 7.1.2 update the phone is not keep any background apps in memory. Switching between apps always causes the app to reload from scratch.
This behaviour goes away and the phone works correctly if I reboot the handset. But after an hour or so the problem returns, which leads me to think that it's a bug.
Multi-tasking isn't possible. Background tasks such as Google photo uploads, play store downloads and WhatsApp backups only occur if the apps are on screen , or until the phone is restarted.
I've tried a factory reset, but it hasn't helped. The phone would keep at least 5-6 apps in memory prior to the 7.1.2 update.
Edit: November Security Update did not fix the problem.
Edit 2: Clearing the cache partition from recovery (as suggested in the thread) does not fix the problem.
Edit 3: The problem unfortunately remains in the Oreo Beta / December Security update. For me, it takes longer for it to become a major issue following a restart than it did on 7.1.2, but after approx 18 hours of use the handset is unable to keep any apps running in the background.
Yes. This is a known issue. I rolled back to 7.1.1 version because of this. Hopefully November's patch will fix everything up (I have doubts about that, because Nokia's support is the worst I've seen. They say it's just a 7.1.2 bug, not their problem). I guess it should come out in the upcoming week, as some of the variants of Nokia 6 received updates today.
Have to keep enabling Bluetooth which is a pita
Benderisas said:
Yes. This is a known issue. I rolled back to 7.1.1 version because of this. Hopefully November's patch will fix everything up (I have doubts about that, because Nokia's support is the worst I've seen. They say it's just a 7.1.2 bug, not their problem). I guess it should come out in the upcoming week, as some of the variants of Nokia 6 received updates today.
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How can I roll back to 7.1.1?
chancooluk said:
How can I roll back to 7.1.1?
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I carefully followed these steps to install original ROM: https://forum.xda-developers.com/nokia-6/development/nokia-6-official-firmware-mena-region-t3664441
Later I just reinstalled all the updates upto September's (the usual way, officially).
But I do not recommend doing that for you can brick your phone (if something's done incorrectly (I had a bit of prior knowledge)) and 100% chance of loosing all the files and data on your phone (you can back that up)
If November's patch doesn't fix it, then, if I were you I would do that. Although.. Nokia Beta Labs should soon release Oreo Beta update for Nokia 5. Just instead of sending feedback about stuff, you could use that software as daily ROM without, most likely, that bug.
http://nokiamob.net/2017/11/14/nokia-6-5-and-3-started-receiving-november-security-patches/
Apparently, November's update has been released. Maybe someone could install it ASAP and tell if the problem's fixed?
Right now, I've just downloaded November update and the problem is fixed! Great feeling!
KopecekCZ said:
Right now, I've just downloaded November update and the problem is fixed! Great feeling!
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The problem is NOT fixed, it just goes away temporarily after a restart.
After installing the November update on my Nokia 5, it appeared to be working, but 6 hours later and the phone is no longer keeping any apps in memory again.
The November Security update has not fixed the problem.
chancooluk said:
The problem is NOT fixed, it just goes away temporarily after a restart.
After installing the November update on my Nokia 5, it appeared to be working, but 6 hours later and the phone is no longer keeping any apps in memory again.
The November Security update has not fixed the problem.
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I' ve got the update more than 24 hours and apps aren't really killed by switching them. I've just tried to reboot the phone and apss still remains in memory. So for me, the problem was fixed!
KopecekCZ said:
I' ve got the update more than 24 hours and apps aren't really killed by switching them. I've just tried to reboot the phone and apss still remains in memory. So for me, the problem was fixed!
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That's because a reboot fixes the problem for a short time. When I reboot my phone the apps are retained in memory, but after a few hours of use the phone starts to kill the background apps. Rebooting the phone fixes the problem. Again, but it soon returns.
The November Security update did not include a patch or bug fix for this problem, and the problem remains on my handset (others at the Nokia community forums have also confirmed that the problem remains with the November update).
Ok. Just for curiosity. Whoever still has this issue, please write you exact Nokia 5 model (mine for example is TA-1053).
Fun thing. After I reinstalled the ROM, I had to use October's patch for couple (like 7-8) hours (November's patch was late for me). The problem did not appear for me. Now, I'm using November for almost 24 hours, did a couple of restarts, I don't get that problem. So this reinstall helped me.
Also, I was little dramatic about reinstall. If you do not do factory reset, files are not deleted. Nothing changes, just the ROM. You won't even realise.
Hi guys. I have the same problem with my Nokia 5 TA-1024. AND PLEASE TALK ON THIS FORUM ALSO FOR NOKIA TA-1024 NOT ONLY FOR TA-1053
Thank you. Also i found out on one forum how to downgrade but im not sure if it works with ta-1024
The tutorial I linked earlier works with all models.
Ta 1053 with November update and factory reset. Multitasking doesn't exist anymore.
I've uploaded a couple of videos to show the issue on my Nokia 5 (TA-1024). The phone has been updated to the November Security update, and has also been factory reset.
I initially thought that the November update had fixed the issue, but after around 6-8 hours of use, the problem resurfaced, which is why I have captured it on video. Hopefully somebody at HMD will take notice of it.
The first video is after 6-8 hours of use. The phone is no longer able to keep apps in memory, you will notice that the apps almost always reload from scratch when multi-tasking:
https://youtu.be/KU7BlSOyLdQ
The second video shows how the phone behaves directly after a restart. All apps are retained in memory, but the problem unfortunately comes back after a few hours of use.
https://youtu.be/5e-1v-JRwgY
Has anyone reported this to Nokia? And if i downgrade with steps shown in link will i lose my warranty?
daniel221961 said:
Has anyone reported this to Nokia? And if i downgrade with steps shown in link will i lose my warranty?
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I've sent a video to the support. Still no response. They responded me about later issue I wrote to them.
And yes. Warranty stays. It's not a custom ROM, nor it's a root. It's official ROM.
Here is pic from support
Any answers for the follow-up question?
Benderisas said:
Any answers for the follow-up question?
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Here
Hi All,
I just updated to OOS 4.5.14 - running stock everything, except TWRP and rooted. Didn't make a backup since generally updating stock has been painless and shouldn't cause major problems.
Initially noticed when I was receiving texts, they were coming up in the wrong threads. It would be from that person, but in someone else's message thread. Thought Android messenger might be derping, so I uninstalled and reinstalled, and then the only messages that existed on the phone were things I'd gotten in the half hour since the update. Everything else has magically disappeared - looked in other SMS programs and no luck, those are all gone too.
Is there any way to fix this or am I just screwed?
I think your messages are gone. I agree there usually aren't major bugs but the chance is still there. But atleast you got a good lesson about importance of making backups.
Vika__ said:
I think your messages are gone. I agree there usually aren't major bugs but the chance is still there. But atleast you got a good lesson about importance of making backups.
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What a pain in the ass. So far I haven't seen anyone else encounter this. I'm going to downgrade and see if that helps at all but I'm not holding my breath...
That's true. I didn't have any problems while updatin 4.5.13 -> .14 but as you see now, everything is possible. They didn't write backup note as a joke to instructions