I'm having massive problems with my Nokia 5. Since the 7.1.2 update the phone is not keep any background apps in memory. Switching between apps always causes the app to reload from scratch.
This behaviour goes away and the phone works correctly if I reboot the handset. But after an hour or so the problem returns, which leads me to think that it's a bug.
Multi-tasking isn't possible. Background tasks such as Google photo uploads, play store downloads and WhatsApp backups only occur if the apps are on screen , or until the phone is restarted.
I've tried a factory reset, but it hasn't helped. The phone would keep at least 5-6 apps in memory prior to the 7.1.2 update.
Edit: November Security Update did not fix the problem.
Edit 2: Clearing the cache partition from recovery (as suggested in the thread) does not fix the problem.
Edit 3: The problem unfortunately remains in the Oreo Beta / December Security update. For me, it takes longer for it to become a major issue following a restart than it did on 7.1.2, but after approx 18 hours of use the handset is unable to keep any apps running in the background.
Yes. This is a known issue. I rolled back to 7.1.1 version because of this. Hopefully November's patch will fix everything up (I have doubts about that, because Nokia's support is the worst I've seen. They say it's just a 7.1.2 bug, not their problem). I guess it should come out in the upcoming week, as some of the variants of Nokia 6 received updates today.
Have to keep enabling Bluetooth which is a pita
Benderisas said:
Yes. This is a known issue. I rolled back to 7.1.1 version because of this. Hopefully November's patch will fix everything up (I have doubts about that, because Nokia's support is the worst I've seen. They say it's just a 7.1.2 bug, not their problem). I guess it should come out in the upcoming week, as some of the variants of Nokia 6 received updates today.
Click to expand...
Click to collapse
How can I roll back to 7.1.1?
chancooluk said:
How can I roll back to 7.1.1?
Click to expand...
Click to collapse
I carefully followed these steps to install original ROM: https://forum.xda-developers.com/nokia-6/development/nokia-6-official-firmware-mena-region-t3664441
Later I just reinstalled all the updates upto September's (the usual way, officially).
But I do not recommend doing that for you can brick your phone (if something's done incorrectly (I had a bit of prior knowledge)) and 100% chance of loosing all the files and data on your phone (you can back that up)
If November's patch doesn't fix it, then, if I were you I would do that. Although.. Nokia Beta Labs should soon release Oreo Beta update for Nokia 5. Just instead of sending feedback about stuff, you could use that software as daily ROM without, most likely, that bug.
http://nokiamob.net/2017/11/14/nokia-6-5-and-3-started-receiving-november-security-patches/
Apparently, November's update has been released. Maybe someone could install it ASAP and tell if the problem's fixed?
Right now, I've just downloaded November update and the problem is fixed! Great feeling!
KopecekCZ said:
Right now, I've just downloaded November update and the problem is fixed! Great feeling!
Click to expand...
Click to collapse
The problem is NOT fixed, it just goes away temporarily after a restart.
After installing the November update on my Nokia 5, it appeared to be working, but 6 hours later and the phone is no longer keeping any apps in memory again.
The November Security update has not fixed the problem.
chancooluk said:
The problem is NOT fixed, it just goes away temporarily after a restart.
After installing the November update on my Nokia 5, it appeared to be working, but 6 hours later and the phone is no longer keeping any apps in memory again.
The November Security update has not fixed the problem.
Click to expand...
Click to collapse
I' ve got the update more than 24 hours and apps aren't really killed by switching them. I've just tried to reboot the phone and apss still remains in memory. So for me, the problem was fixed!
KopecekCZ said:
I' ve got the update more than 24 hours and apps aren't really killed by switching them. I've just tried to reboot the phone and apss still remains in memory. So for me, the problem was fixed!
Click to expand...
Click to collapse
That's because a reboot fixes the problem for a short time. When I reboot my phone the apps are retained in memory, but after a few hours of use the phone starts to kill the background apps. Rebooting the phone fixes the problem. Again, but it soon returns.
The November Security update did not include a patch or bug fix for this problem, and the problem remains on my handset (others at the Nokia community forums have also confirmed that the problem remains with the November update).
Ok. Just for curiosity. Whoever still has this issue, please write you exact Nokia 5 model (mine for example is TA-1053).
Fun thing. After I reinstalled the ROM, I had to use October's patch for couple (like 7-8) hours (November's patch was late for me). The problem did not appear for me. Now, I'm using November for almost 24 hours, did a couple of restarts, I don't get that problem. So this reinstall helped me.
Also, I was little dramatic about reinstall. If you do not do factory reset, files are not deleted. Nothing changes, just the ROM. You won't even realise.
Hi guys. I have the same problem with my Nokia 5 TA-1024. AND PLEASE TALK ON THIS FORUM ALSO FOR NOKIA TA-1024 NOT ONLY FOR TA-1053
Thank you. Also i found out on one forum how to downgrade but im not sure if it works with ta-1024
The tutorial I linked earlier works with all models.
Ta 1053 with November update and factory reset. Multitasking doesn't exist anymore.
I've uploaded a couple of videos to show the issue on my Nokia 5 (TA-1024). The phone has been updated to the November Security update, and has also been factory reset.
I initially thought that the November update had fixed the issue, but after around 6-8 hours of use, the problem resurfaced, which is why I have captured it on video. Hopefully somebody at HMD will take notice of it.
The first video is after 6-8 hours of use. The phone is no longer able to keep apps in memory, you will notice that the apps almost always reload from scratch when multi-tasking:
https://youtu.be/KU7BlSOyLdQ
The second video shows how the phone behaves directly after a restart. All apps are retained in memory, but the problem unfortunately comes back after a few hours of use.
https://youtu.be/5e-1v-JRwgY
Has anyone reported this to Nokia? And if i downgrade with steps shown in link will i lose my warranty?
daniel221961 said:
Has anyone reported this to Nokia? And if i downgrade with steps shown in link will i lose my warranty?
Click to expand...
Click to collapse
I've sent a video to the support. Still no response. They responded me about later issue I wrote to them.
And yes. Warranty stays. It's not a custom ROM, nor it's a root. It's official ROM.
Here is pic from support
Any answers for the follow-up question?
Benderisas said:
Any answers for the follow-up question?
Click to expand...
Click to collapse
Here
Related
My phone has started to reboot during calls since I updated. It is usually calls over 10 minutes. Anyone else got this problem?What do I do about it?
Belynda said:
My phone has started to reboot during calls since I updated. It is usually calls over 10 minutes. Anyone else got this problem?What do I do about it?
Click to expand...
Click to collapse
This is actually a known bug that existed pre-2.3.2 update for many of us.
It's only happened to me twice since I got the phone on 12/16, after the 2.3.1 update, and it hasn't happened since the 2.3.2 update, but others (like you) who never experienced it, have reported experiencing it now since the update.
I've seen a couple say they were going to go back to their 2.3.1 nandroid backups to see if it fixes it for them, but I haven't noticed reports one way or the other.
Google is aware of the issue, they have twice said they have a fix they're testing for it (last time was last Friday), so all we can really do is hope they figure it out and push the fix ASAP.
Check the search button if you want more on this...there's already a major thread about it in either this or the Q&A forum. It shouldn't be too hard to find, but I've pretty much summed up the whole thread...
More info here:
- http://code.google.com/p/android/issues/detail?id=13674
- http://www.google.com/support/forum...4f&hl=en&fid=1b777a366748b64f00049932de78d96f
- http://www.androidcentral.com/nexus-s-reboot-bug-confirmed-google
Ever since I updated to the June Security Patch, I've been having a problem with the recents screen. Usually about once a day, it will state that there are no recent apps when I push the recents capacitive button. I have to reboot in order for any apps to appear in the recents screen again.
Anybody else have this problem? And more importantly, does anybody have a solution?
I'm having this problem. Just like you I noticed it after the June patch.
---------- Post added at 02:03 AM ---------- Previous post was at 02:02 AM ----------
Forgot to mention. I haven't found a solution. I also have no idea how a security patch can affect the software. I haven't factory reset at all but maybe that could help. I also have no idea why this update came in a month late.
Haven't tried a factory reset either. I don't feel like going through that much work to set it up again. At least not yet. Perhaps the next security patch will fix this issue.
AT&T just released the July update.
NYC718 said:
AT&T just released the July update.
Click to expand...
Click to collapse
Downloading it now. Anybody have this problem after installing the update?
TJGEsq said:
Downloading it now. Anybody have this problem after installing the update?
Click to expand...
Click to collapse
Nope, phone is rock solid after update.
Granted, it would take a few days to test for the issue you're having.
I noticed that this was more than just a security update. The file was half a gig. Also, there is a new useless AT&T app to set up and transfer settings and information between phones, and WiFi calling in quick settings.
But I also feel like the phone is slightly faster than before. Maybe it's all in my head, but it's really smooth right now.
Read some where that this latest update add wifi calling, can anybody check and see if the option is there? It's G930AUCU2APG1 for the S7, and G935AUCU2APG1 for the S7 Edge)
rxil said:
Read some where that this latest update add wifi calling, can anybody check and see if the option is there? It's G930AUCU2APG1 for the S7, and G935AUCU2APG1 for the S7 Edge)
Click to expand...
Click to collapse
Yup there's an option for wifi calling in the notification quick toggles.
So does root work ?
For anybody interested, this update seems to have fixed the problem with the recents page.
TJGEsq said:
For anybody interested, this update seems to have fixed the problem with the recents page.
Click to expand...
Click to collapse
Well, I am sorry to say that it has happened again. Tapping the recents button shows that there are no recent apps.
Sandeep
Can someone provide me a link to download July (G930AUCU2APG1) Firmware. So that i can flash it through Odin.
I am not receiving any updates through OTA or Samsung Kies
sandeep.manugunta said:
Can someone provide me a link to download July (G930AUCU2APG1) Firmware. So that i can flash it through Odin.
I am not receiving any updates through OTA or Samsung Kies
Click to expand...
Click to collapse
There is no release of that fw.
Sent from my VK815 using XDA-Developers mobile app
Where can i find S7 G930A(AT&T) July security patch?
sandeep.manugunta said:
Where can i find S7 G930A(AT&T) July security patch?
Click to expand...
Click to collapse
http://dl.pars-hamrah.com/index.php?file=/Samsung Flash Files/G Series/G930A - Galaxy S7 Firmware
Sent from my VK815 using XDA-Developers mobile app
I am having a terrible time with this update and looking for help. My original problem was web browser tabs constantly not loading and eventually the browsers would just crash. I used the default internet app, Chrome, Dolphin, UC broswer etc etc every single one had same problem. The phone is also freezing up at times and randomly restarting. So far I have
1. Wiped the cache partition
2. Did numerous factory resets
3. Took the phone to Best Buy and the Samsung tech reflashed my phone
4. I deleted all my synched google data
I am running out of options. I did have it working for about an hour and thought I was in the clear, but I logged into chrome and all the problems started again and I can not fix them this time. (This was the reason I deleted my google backup data). Samsung said to ship the phone to them, but I work maintenance in a nursing home and am call 24-7 most days and can not be without a phone for 2 weeks. I was hoping to either flash with an older version or at least be able to reflash myself with the new update. Any help would be appreciated.
I updated to the July update earlier this week. I'm now seeing issues with recent showing no recent apps, and my battery life is tanking. I used to get to about 30% at the end of the day and now I can't get through the day without charging. Also, Wifi calling is enabled but doesn't work...it says failure to register.
Sirchuk said:
I updated to the July update earlier this week. I'm now seeing issues with recent showing no recent apps, and my battery life is tanking. I used to get to about 30% at the end of the day and now I can't get through the day without charging. Also, Wifi calling is enabled but doesn't work...it says failure to register.
Click to expand...
Click to collapse
Try factory resetting. If that doesn't work there is a thread with the fw that you can restore to with Odin.
Sent from my VK815 using XDA-Developers mobile app
I used Odin to go back to the June patch and phone was working great. Like an idiot I thought well maybe the last time I tried to do the July update something got corrupted so I updated again and went to bed. Try out my phone this morning and back to the same issues I was having. I set the phone up as new as well so I did not transfer / back up apps and what not. For whatever reason my phone is not taking that July update. I do not get it.....
I felt problems with the Nov update and I had to format my phone...after this I got another Nov update which I didn't install...now I got December update with a size of 1084.9mb...should I install it ..will it cause any other problems...because I'm afraid....
Update came automatically I didn't search manually for it......should I do it ...pls anyone tell me?
Update
I advise to wait!
I am sending mine to service. I don't know if its due the Dec update [which I did yesterday] or just faulty hardware [not a problem before today] but my phone is now unusable. The capacitive buttons seem to malfunction with the phone acting like the Home button is pressed, closing every app I start after 10-15 seconds. I see some threads that some had issues with the same buttons after the Nov. update. I would wait.
No problems gere , with magisk and xposed
stock phone, just updated to December Patch - 153MB (around than number), after installation.. restart, and my phone is fine.. with nothing wrong
wawing_b said:
stock phone, just updated to December Patch - 153MB (around than number), after installation.. restart, and my phone is fine.. with nothing wrong
Click to expand...
Click to collapse
Make sure your GPS works - I updated yesterday and no GPS signal, google maps and other GPS-based apps not working at all (
And aargghhhh. - it was working so perfect before, the fix was in 3-5 seconds...
I have an update about 1.1 gb.....1084.9mb...
I didn't install Nov update...is that why my update is high in size??
pocris said:
I advise to wait!
I am sending mine to service. I don't know if its due the Dec update [which I did yesterday] or just faulty hardware [not a problem before today] but my phone is now unusable. The capacitive buttons seem to malfunction with the phone acting like the Home button is pressed, closing every app I start after 10-15 seconds. I see some threads that some had issues with the same buttons after the Nov. update. I would wait.
Click to expand...
Click to collapse
me too having charging problem after dec update !!!
Swaraj sonu said:
I have an update about 1.1 gb.....1084.9mb...
I didn't install Nov update...is that why my update is high in size??
Click to expand...
Click to collapse
Because you missed the November update it's now making you flash the complete December rom instead of just the update file. I had the same thing and December update works fine. Haven't seen anything out of the ordinary.
OK, sort of "my mistake" with GPS not working.
I was applying the "solution" for not having the Dec update described in other thread (deleting some Android settings) - it didnt work but it DELETED all the authorizations for apps. Including the "Location" authorizations for Maps... After I corrected that - GPS works normally
So I can also confirm - the issue with home page button is solved, still no notification on the SMS icon at the bottom, no other issues after Dec update
YarpenZ said:
Make sure your GPS works - I updated yesterday and no GPS signal, google maps and other GPS-based apps not working at all (
And aargghhhh. - it was working so perfect before, the fix was in 3-5 seconds...
Click to expand...
Click to collapse
checked it, the GPS is perfectly fine at the moment being.. google maps locked on my location instantly :angel: and the other app nothing out of the ordinary..
did you reseting your phone yet?
try it out a few times, who knows it might fix the trouble you had on the GPS..
Update it
pocris said:
I advise to wait!
I am sending mine to service. I don't know if its due the Dec update [which I did yesterday] or just faulty hardware [not a problem before today] but my phone is now unusable. The capacitive buttons seem to malfunction with the phone acting like the Home button is pressed, closing every app I start after 10-15 seconds. I see some threads that some had issues with the same buttons after the Nov. update. I would wait.
Click to expand...
Click to collapse
i did a downgrade to october update
December update is rock solid. using magisk and xposed.
pocris said:
I advise to wait!
I am sending mine to service. I don't know if its due the Dec update [which I did yesterday] or just faulty hardware [not a problem before today] but my phone is now unusable. The capacitive buttons seem to malfunction with the phone acting like the Home button is pressed, closing every app I start after 10-15 seconds. I see some threads that some had issues with the same buttons after the Nov. update. I would wait.
Click to expand...
Click to collapse
Did u get ur device back??
Pls tell me if it is the problem of December update
Swaraj sonu said:
Did u get ur device back??
Pls tell me if it is the problem of December update
Click to expand...
Click to collapse
Not yet , it just reached the service. I have no news about the phone.
I don't know if its the update or just hardware fault. Will see.
I just got a MiA1 device, updated to december update and installed magisk and xposed. The way it is, I can't pass safetynet but can I see updates when they are available?
I followed a guide to make magisk and xposed systemless and pass safetynet, thus (in theory) I can get use OTA updates. But what is relly bothering me is, if I did something wrong will I not be able to see when updates are available?
Another question: Is there anywhere that shows when an update is avbailable for the MiA1?
Swaraj sonu said:
Did u get ur device back??
Pls tell me if it is the problem of December update
Click to expand...
Click to collapse
The touch&display was replaced under warranty. So, hardware issue.
dammit ! the update is now working due to a screen issue ?
I've updated to Android 10 recently and, while I enjoy the improvements to the performance, I have been far from impressed with the phone's RAM management. Sometimes, the phone would just randomly fail to launch any apps. I would just tap on any app I want to launch from the home screen or in the app drawer and the phone would just stall. Maybe after quite some time, the phone would initially launch the app but at crawling speed and fail to completely load it. The only way out is to tap the home or the recent apps button multiple times. Also, when opening the recent apps view, I don't actually find the app that failed to launch in the recent apps at all.
Is it only me or is this a known issue? Will formatting my phone do any help?
I am having a similar issue. It occurs randomly, and I have to reboot to fix it.
Same here.
The only way to recover for me is to reboot.
I am hoping the October release will have a fix.
Reference from today's Oct update: A-138323667 - Fix for memory drain in UI on all Pixel phones. I am betting this will fix yours as well
mruno said:
Reference from today's Oct update: A-138323667 - Fix for memory drain in UI on all Pixel phones. I am betting this will fix yours as well
Click to expand...
Click to collapse
Yes, hope we get those fixes also (though only mentions security ?). I also hope the sensor calibration fix might stop phone waking up when in the car and we hit even a smallish bump, it never used to happen on 9.
IronRoo said:
Yes, hope we get those fixes also (though only mentions security ). I also hope the sensor calibration fix might stop phone waking up when in the car and we hit even a smallish bump, it never used to happen on 9.
Click to expand...
Click to collapse
Nope....the sensor is still very sensitive even after update.
chanh2018 said:
Nope....the sensor is still very sensitive even after update.
Click to expand...
Click to collapse
Damn! I thought it probably would not be fixed as I believe we only get they security updates fast each month. We'll have to wait & hope we get the fixes soon. I haven't even hand chance to update yet! Lol
Sitrep: updated successfully to the latest update (October security patch). 41 hours of uptime have just passed as I was writing this and so far, I only had a similar issue with Google Chrome (failed to load any pages) but as soon as I opened the App Info and cleared 2 gigs of cache it went back to normal. Didn't get that freezing issue anymore. Looks like it was fixed indeed. Awesome!
I'll still keep an eye on it.
To my shock, it appears that the October security update didn't fix this issue. It may have taken more uptime to occur but it is still there. I think at this point I'm better off switching back to Android Pie custom ROMs.
October version seems better to me. Not as good as Pie but the freeze is not permanent to a point where I have to reset to recover.
Now, when it freezes, it takes about 3-5 seconds to recovers.
csrow said:
October version seems better to me. Not as good as Pie but the freeze is not permanent to a point where I have to reset to recover.
Now, when it freezes, it takes about 3-5 seconds to recovers.
Click to expand...
Click to collapse
Whatever game you're playing...
Turn the volume off...
It's an Audio HAL issue that no one is acknowledging
rignfool said:
Whatever game you're playing...
Turn the volume off...
It's an Audio HAL issue that no one is acknowledging
Click to expand...
Click to collapse
Not playing games. No audio.
Just in the midst of switching between tasks or starting a new app.
Freeze is less frequent and when it happens, the OS recovers within a few seconds.
csrow said:
Not playing games. No audio.
Just in the midst of switching between tasks or starting a new app.
Freeze is less frequent and when it happens, the OS recovers within a few seconds.
Click to expand...
Click to collapse
Did you clean flash?
I had similar issues when I dirty flashed from P to Q.
Although there are defo some Audio HAL issues on Q as mentioned in a previous post, noticeable when trying to play music through the dongle.
Sitrep: switched to AOSiP 10 (20191012 build), never had a single RAM management issue since. Not sure if it's because of clean flashing the ROM, switching to f2fs or whether it's the ROM that has some fixes. But, well I'm a happy man now
Custom roms are always way better than stock, it's like a show car next to a stock lol
revized said:
Custom roms are always way better than stock, it's like a show car next to a stock lol
Click to expand...
Click to collapse
And just like a hot rod...
Custom ROMs are always breaking down...
Oh yah huh!!
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
lcaveyl said:
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
Click to expand...
Click to collapse
This is happening to me since the latest update as well.
I wouldn't stress about too much. Updates have been coming pretty regular so just wait for an update. They've updated the tablet about 3 times since I bought it so I feel they'll have this fixed soon.
Nothing I've done fixed it so I'm just waiting for an update.
lcaveyl said:
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
Click to expand...
Click to collapse
Do you have auto rotate on? It seems turning it off stopped the black screen for me. Give it a try until it's fixed with an update.
Thanks Halftebyte.
Tested to turn off the auto rotate but didnt help. There is a new Samsung update but seems it didnt do anything to help. i will try the factory reset later again
lcaveyl said:
Thanks Halftebyte.
Tested to turn off the auto rotate but didnt help. There is a new Samsung update but seems it didnt do anything to help. i will try the factory reset later again
Click to expand...
Click to collapse
Yes, I thought that solved it but you're right, turning off auto rotate didn't actually help.
I haven't gotten any new updates since version T500XXU2ATK3.
What version are you on?
I'm pretty confident a factory reset won't solve this problem. I'm happy I'm not the only one experiencing this. Hopefully an update will fix it soon.
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
lcaveyl said:
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
Click to expand...
Click to collapse
Oh wow. I hope mine isn't a hardware issue.
lcaveyl said:
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
Click to expand...
Click to collapse
Any update on your experience?
Just wanted to update that I solved this problem for myself by downgrading to firmware version T500XXU2ATJ6 which had a November 2020 build/release date (with Sept 2020 security patch unfortunately). I'm happy now though. Confirmed fully working after using for over a week.
Hmm after the hardware change, the tablet works as it should. I am still on the T500XXS2ATL1 firmware.
Interesting. Someone else on the Samsung forums had a similar issue and firmware downgrade solved his issue.
When a firmware newer than ATL1 comes out I'll try it.
Also, doubt this tablet will get Android 11 before May/June.
hmm wondering if there is anything different in our tablets (mobo chips /memory / etc) which made it behave so drastically with this firmeware update. And with a hardware change it seems to work better? hmmm wondering wondering.
I still have one small issue where every now and then unlocking the screen you may not be able to access any icons, i will need to lock the screen again and drag on camera/browser before i am able to use the tablet. This happened out of the box as well but didnt think much of it then.
lcaveyl said:
hmm wondering if there is anything different in our tablets (mobo chips /memory / etc) which made it behave so drastically with this firmeware update. And with a hardware change it seems to work better? hmmm wondering wondering.
I still have one small issue where every now and then unlocking the screen you may not be able to access any icons, i will need to lock the screen again and drag on camera/browser before i am able to use the tablet. This happened out of the box as well but didnt think much of it then.
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That's exactly what I'm wondering. Some minor component difference on the mobo having compatibility issues with the different firmwares.
Kinda sounds like a touchscreen issue you're having. Hopefully it won't get unbearably bad for you.