Hey. MY sister's Xperia X1 is not receiving messages. She receives calls and she can call and send messages, but when I sent her several messages from my Diamond and my mother from her cell phone she didn't receive them.
Has this problem ever been encountered by any of you? If so, any idea how I can repair it?
Thanks.
I have had the same problem on two HTC devices, one, a Wizard and the other a Magic.
When receiving text messages from certain phones (Samsung Cleo on the Bell Mobility Network), many texts I receive say "message format not supported".
The person with the Cleo gets all my messages. I'm on Fido and she's on Bell Mobility. When I put my sim in any of my other phones, iphone, samsung blackjack, I get all the messages.
Any ideas what's going on here? It's only the HTC devices I have that have trouble receiving texts. It's very random. Sometimes I'll get 3 texts in a row, then miss one, other times, I won't get four or five in a row and then I'll get one.
Thanks for any help.
Tom
In case anyone else encounters this problem. The use of the carriage return on the samsung cleo in an sms messages causes it not to be received by either my HTC Magic or Imate K-Jam. Both of those phones give me a "message format not supported" error when someone using a cleo uses a carriage return in their message.
So i have had the HTC Aria for almost a month, and still the MMS issue has not been resolved i can send just find to verizon phones, but i cannot receive anybody know a fix for this, would rooting my phone help at all? or maybe some sort of app that does a force receive or some sort. i never had issues getting pictures on my BB Pearl.
i have the same problem, but found a way to work around it. What the sender needs to do is send to like an email attachment.
AT&T (formerly Cingular)
[10-digit phone number]@txt.att.net
[10-digit phone number]@mms.att.net (MMS)
[10-digit phone number]@cingularme.com
Example: [email protected]
Let me know if it works
Is there a way to have all incoming txt convert over so if i have non tech savy people sending it i dont have to explain that to them (if it works)
Ok.. either/all:
Call verizon and enable picture messaging on your account.
Send a picture message to yourself.
hard reset.
return phone
Picture messaging is enabled and im on ATT, its the verizon customers that send me messages i cant receive since upgrading to the HTC Aria. im thinking of just switching to verizon, all verizon customers never have issues it seems like.
secrethojo said:
Picture messaging is enabled and im on ATT, its the verizon customers that send me messages i cant receive since upgrading to the HTC Aria. im thinking of just switching to verizon, all verizon customers never have issues it seems like.
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Well thats fine too. I'm on ATT and I dont have those issues;
user error proberly
secrethojo said:
Picture messaging is enabled and im on ATT, its the verizon customers that send me messages i cant receive since upgrading to the HTC Aria. im thinking of just switching to verizon, all verizon customers never have issues it seems like.
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I just asked one of my friends on verizon to send me a picture and it appears I have the same problem. I'm hoping there's a way around this.
Sent from my HTC Liberty using XDA App
I think if people are having the same issue, they should be calling AT&T and complaining about it, so that AT&T is forced to reconize this as a common issue, because the ATT representative told me "THERE HAVE BEEN NO OTHER COMPLAINTS WITH THIS DEVICE YOU ARE THE ONLY ONE"
secrethojo said:
I think if people are having the same issue, they should be calling AT&T and complaining about it, so that AT&T is forced to reconize this as a common issue, because the ATT representative told me "THERE HAVE BEEN NO OTHER COMPLAINTS WITH THIS DEVICE YOU ARE THE ONLY ONE"
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man.... something needs to be done lol i even stayed on tech for an hour about this
i not shocked that they would tell me that mainly due to that THEY DONT EVEN KNOW WHATS WRONG, mmmmm i upgrade to a newer phone, and suddenly i cant get picture messaging......lucky i got a great representative the 2nd time around who's actually pushed it up to to as many levals as she is able to and has told me she will figure it out and that she's even read up on similar issues trying to resolve it. at least there are a few good Representatives out there who do there job as expected.
Just posting to confirm this. I did a test with my friends and had them all send me MMS. Two from Verizon, two from T-Mobile, and one from Sprint. I never received the messages from the Verizon phones. I even had them send a regular SMS afterwards and those were received with no problems. If it were a settings issue or user error it would not be isolated to the Verizon phones. As someone else has said, if you're having this issue contact support with AT&T and hopefully with enough people it won't be some throw-away issue for them.
i agree with you, as well as AT&T first told me that it was the Verizon Customer, i told them the same phones that have sent me images in the past i could get on my BB Pearl, and that they were still able to receive my images, its incoming, i even told the guy if there's some territory mob war going on between verizon and AT&T to just let me know so i can consider the issue resolved, he assured me there wasnt, i personally think its a error converting the images over on the GSM network, w/e the issue is, the Droid X is looking very nice w/ the 8MP Camera
im in savannah ga. using the same sim card for last several phones... on liberated b005.
I can get picture messaging from verizon customers that are my friends. And I was getting them BEFORE I rooted, too!
Its not the phone its USER ERROR.. lol jk idk whats wrong with you guys' phones
it might also have something to do with more populated area's i live in souther cali, so maybe it has to do with populated cities. or something to specific areas. and i doubt its user error seems as i was getting pictures fine before upgrading to HTC Aria, at first ive changed the sim card, as well as the phoen and still issue, even the lady at the kiosk had verizon and sent me a picture and i never got it.and she was verizon.
i spoke with an att tech support rep today and she confirmed to me that there was a known issue with mms between some carriers for some users. She tried to change some routing number within my account settings and told me to power cycle my phone in the morning and try to test it again to see if i can recieve a mms from verizon and if not to call tech support back.
I haven't had any problems whatsoever, I've received countless pictures from my friend whose on Verizon and they come through promptly.
I cannot send or receive from verizon and I can only receive from sprint liberated running 003 . I get an error message saying unsupported data
Sent from my HTC Liberty using the XDA mobile application powered by Tapatalk
so i had a friend on a verizon person send me a message today, and at least on the phone its not sending them a message saying i got it, however the ATT rep on wed. told me that they are seeing traffic coming in that is MMS.
So today I was able to receive a Image from Verizon phone!!!! Have the sender reply to a txt from you and attach the image that way. Idk why it makes a difference but if they select the image and then choose you to receive it. So have then reply ajd add the image that way!!!! Hope this works for everyone!!!!!
DownTheCross said:
I haven't had any problems whatsoever, I've received countless pictures from my friend whose on Verizon and they come through promptly.
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Throwing in my 2c here as well. No issues.
I am just wondering on your opinion of what could be the cause of not getting an SMS picture someone sent me. In my last phones I would get a bunch of garbled text so at least I know it attempted to receive it.
I am able to send out SMS pictures and the same person is able to receive them.
suggestions?
Is your friend with a different network provider?
I have a similar issue, that a friend of mine with a different provider cant send me pic messages. They send, but i never get them.
I am with bell and they are with telus
hah, what a coincidence. exactly the same situation here.
i was able to receive pic messages from this same person with my 2 previous bell phones, but the sgs is the first one on the 'new' network, with the sim card and all.
tried it with 2 other people, one (on rogers, with an iphone 3g) couldn't send me a pic, another (also on rogers, but with a blackberry) was able to send me a pic.
telus = rogers
thats gotta be the difference. still unsure as to how to fix the situation though.....its extremely frustrating.
same situation... called tech support, they arent any help. I can send pics to my friend on Tmobile USA from Bell, but I dont get their pics on my vibrant . They have a vibrant as well so it should be working. Gotta be the networks fault.
yeah, i can get pics from a friend on koodo. that person is acting like a pic forwarder now hahaha....and i can send pics to the telus friend too.
anyone found any other info on the web about this? it cant be all that uncommon....?
I can't help, but I can add that I too have had problems receiving SMS messages from someone on a different network. In my case it's from a Fido iPhone user, while I too am with Bell Canada. The Bell rep I spoke to was able to send me a lovely picture of his keyboard without any problems.
Isn't fido part of rogers too? Maybe its a general rogers >> bell thing....
Is this just with the galaxy? Or have you had it work (gotten pictures from that particular contact) with previous phones?
What i cant figure out is that if the problem is with the network itself, shouldn't there be relatively easily-found reports of it elsewhere? I can find no such reports.....
Surfed the internet, and tried a whole bunch of different settings again, and still no dice. Still works from Koodo, but nothing from any rogers variant.
Highly ticked. Probably give bell a call monday, see what they say.
I was able to receive pictures on my old phone (Moto Razr2) although the last time was quite a while back (over a year). Perhaps Rogers changed something in the interim that broke it. Unfortunately I haven't anyone to further test this with.
I have been having a strange issue with receiving mms on my verizon note 3. I am part of a group text thread, and some people's texts will come through, while others will not. I don't get any indication that any message was sent but everyone else in the thread received it. Then some messages start coming through.
For example, we were texting to meet up and trying to decide on a date. Everyone who could come this week replied, but only two of those people's texts came through to me, and I thought no one else replied, so wanted to cancel. Then I was told that others had said that they could come, but I didn't get their texts.
I am on TracFone, which is an ATT MVNO. I had the same sim in my galaxy s3 and had zero issues. The problems started after I changed to the note 3. I am on OF1 baseband, running Darklord international ROM with TMB CSC. I had to be specific with the model and CSC just to get mms to work at all. Now, I am getting some but not others. Before, when I had the wrong combination of model and CSC, I would get an error saying that the file could not be retrieved. This happened with all incoming mms. And I couldn't send any mms at all either. Now I can receive and send mms, but some don't come through at all, with no error message or anything. When and whose mms comes through and doesn't come through seems to be random as well. Has anybody had similar problems? Is there any fix? The phone is great but this is a huge problem for me. Thanks in advance.