Sent from my HTC Glacier using XDA AppSo I got a mt4g and it had a bad screen (panel 1) so I ordered a replacement its coming wednesday..but I wanna know what are the chances I'll get a good display on my replacement?? Are the refurbished phones good displays? Has anyone here had a successful replacement? I don't want to deal with multiple replacements -_-
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I just ordered a replacement, im on my THIRD, first one had white flakes under screen, and the second one had the horrible taiwan screen... third came yesterday, its a good screen made in CHINA, but has a dead pixel near banner...
I plan on holding onto this one UNTIL the vibrant 4g comes out... Ive had horrible luck with htc phones, even on other carriers.... they have serious quality control issues in my opinion! When new phone comes out im calling customer service and asking for a SAMSUNG phone.... and after 3 exchanges on the same phone their policy is to offer a DIFFERENT PHONE...
When did you get your guest replacement?
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Man did you look before posting a new thread? There are already threads open talking about this issue. And there is all the answers to your questions in my thread.
just trying to give you some friendly advise before the Mods jump on you and merge your thread.
My bad I just came from g2 -_- and was excited ill check your out thanks for the heads up
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Related
Sorry about posting this here, its hard to find people in the marketplace section.
I am looking to trade my HTC HD7 for a Nexus One. The HD7 works on both t-Mobile and AT&T so that should be an issue. I will be shipping with twenty USD so if there is anything left over ill toss it in the box with the phone.
As you can see there is almost no cosmetic damage to the device at all, the phone's screen is completely flawless.
Here are some Pictures:
https://lh6.googleusercontent.com/-...Cc/s640/Photo+on+10-31-11+at+2.57+PM+%233.jpg
https://lh4.googleusercontent.com/-...g4/s640/Photo+on+10-31-11+at+2.58+PM+%232.jpg
https://lh6.googleusercontent.com/-...UE/s640/Photo+on+10-31-11+at+2.57+PM+%232.jpg
https://lh5.googleusercontent.com/-...ts/s640/Photo+on+10-31-11+at+3.04+PM+%232.jpg
Why don't you want it
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dude6595 said:
Why don't you want it
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Ended up finding a Nexus One elsewhere. As for the HD7, well, WP7 just isnt my cup of tea and ill leave it at that
I so wish i was in the US ..
Makes no difference why you posted here belongs in the market only, thread closed.
I've recently notice dust under my screen and at first I just ignored it but it has gotten worst over time. Now I've had this phone since July (2011) that makes it under a year so I can still have a warranty exchange right? Now would they replace it with a mytouch 4g or would they offer me other types of phones like a mytouch 4g slide? My other question is if they offer me a different types of phones which ones should I not fall for and which ones should I think about I really like the mytouch 4g cause of development so I hope they just replace it and is it better to call or go straight to the store what would be faster? Thanks!
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I'm not sure that dust under the screen would warrant for a warranty exchange. Anyways, warranty exchanges are for same phone only. I've tried asking for a different phone when I had a Blackberry since I had so many problems. I think I had a good 4 or 5 exchanges in the first year I had it.
nope, actually, a lot of times they offer you a different phone, saying that their MT4G's are "out of stock".
this is just my opinion but,
MT4G Slide: good
LG G2X: eh good enough, your choice if you want a duo core, then choose that
Samsung Sidekick: DEF no way
Samsung Galaxy S: NO WAY, MT4G OWNS THE GALAXY S
HTC Sensation: if you're lucky, then of course, TAKE IT!
hope this helps... those are the phones i've heard of before being a replacement for the MT4G.
Thanks! now I have an idea. Also would it be free for a warrenty exchange?
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j0e_ahm said:
Thanks! now I have an idea. Also would it be free for a warrenty exchange?
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should be
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j0e_ahm said:
Also would it be free for a warrenty exchange?
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Yes, warranty exchange is free, BUT you have to pay for the shipping and handling. If I remember correctly, it's $9.99 for 5-7 business days -or- $19.99 for 2-3 business days.
They can be jerks at customer service so be mindful.
They told me that they'd waive the shipping fee because my phone broke within 30 days of buying it.
I've only had the phone for 4 total months now since the original purchase and I'm on my 4th one because the warranty phones are all refurbished junk that someone else sent back. And they are still trying to charge me the $20 shipping fee on each one, after saying they've waived it.
The last one I got was broken out of the box. Had to do a factory reset just to get it to power on. I sent it back, and now they want to add another fee for not accepting it.
When you ask to speak to a customer service supervisor, don't believe their BS story about how their manager just walked into a meeting and they'll call you back. It's a lie. I've asked for supervisors 3 times in this process at various times of the day and amazingly....each time the supervisor had 'just walked into a meeting' like it was being read off a script.
None of them ever called me back.
So they will lie to your face. Don't take any of the BS from the customer service reps. Tell them your phone is unusable because of poor manufacturing and that you're not going to accept anything other than a replacement. Then be aware that you will NOT get a new MT4G. If you stick with the MT4G you WILL get a refurbished POS.
Wow thanks now I'm having second thoughts. I went to the t mobile store instead and they where nice about they said they would replace with a other my4g and said it would be new but I know that's bs now.
Also do you really need to unroot your phone? I just have the stock Rom with non apps that require root permissions? I've heard of people just returning it like that with no problem just want verify. Thanks
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j0e_ahm said:
Wow thanks now I'm having second thoughts. I went to the t mobile store instead and they where nice about they said they would replace with a other my4g and said it would be new but I know that's bs now.
Also do you really need to unroot your phone? I just have the stock Rom with non apps that require root permissions? I've heard of people just returning it like that with no problem just want verify. Thanks
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If you can get it unrooted, then its best to unroot. I had a failed eMMC chip once, coundlt unroot it, but they still gave me a replacement
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Last couple of times I called and asked for a different phone they offered the pink sidekick :/ I said screw that and hung up right there haha
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Nicgraner said:
Last couple of times I called and asked for a different phone they offered the pink sidekick :/ I said screw that and hung up right there haha
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Lol too funny!!!
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Got my new mytouch 4g today
And first thing I did was root the s#*@ out of it
By the way shipping and handling was only 5bucks and they did have a mytouch 4g in stock too bad it has the bad screen and bad chip again!!!! :/
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Anyone know what the replacement would be through T-Mobile/insurion since they no longer make this phone?
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Good question, I'd be curious too.
I probably call and find out, my girlfriend lost her phone and I pay for the insurance so i figure I might as well use it... SSG2... yeh right I wish lol
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King350z said:
Anyone know what the replacement would be through T-Mobile/insurion since they no longer make this phone?
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Recently people have reported they have been given options of sensation, lg mytouch and mytouch 4g slide. Guess it all depends on when you call and how nice they are.
I just got a warrantly replacement for a mt4g, the guy said they had plenty in the Warehouse. i asked for a sensation offer and he said he had none.
I talked to them about a month ago and they offered me the choice of another mytouch or the lg g2x.
I was offered a MT4G or a ****ty sidekick, turned down both because my phone was still functional. And probably better than the crap that they would send me anyway
I recently had my MT4G replaced about 4 times, so they should have plenty available, but the down side is that, all of them came with a badscreen and a bad emmc chip, so...
Hi guys, as with everything in life, something reaches a point where it's replaced by another. Take my wife for example. Haha, i'm only kidding.
Anyway, I bought a HTC HD2 on ebay yesterday and as of now I no longer require this cracking little phone.
I'm sorry HTC Hero , I let you down.
ICXPlay was interested in a Hero to develop on, you should tell this to him ;-)
Good luck on your new phone ;-)
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Thanks Habarug, I'll pm him
And yeah, the HD2 will certainly be fun to mod the crap out of
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Hello I have been getting replacement phones from T-Mobile and they keep having the same issue with the washed out screen. How can I get an alternate replacement from them so I don't have to go to HTC
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gcashiel said:
Hello I have been getting replacement phones from T-Mobile and they keep having the same issue with the washed out screen. How can I get an alternate replacement from them so I don't have to go to HTC
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Not much of an option mate. You pretty much dont have a choice sadly. If they keep sending you the crap screen i would request a whole new kinda phone because your sooo "Outraged".....just an idea.