Motorola and Microsoft Supporting Hacking?! Why not Dell?

Motorola and Microsoft Supporting Hacking?! Why not Dell? - Streak 5 General

Hey guys,
I just read an article on Endgadget and it seems as though Microsoft and now Motorola are somehow giving their blessing to hackers?
Here's the link.
http://www.engadget.com/2011/01/21/motorola-ready-to-make-sweet-love-to-rom-devs-and-rooters/
If that's the case, then why not Dell as well? Turns out in the Motorola case that people complained and Motorola responded.
Am I misreading this article or what?

in which way dell is not "supporting" the haxx0r scene? i didnt see any c&d letters reported here, or hyper encrypted bootloaders...

Related

Motorola Bootloader Petition (>10K sigs & Moto Response)

Visit Groubal and sign the petition: http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/
Retweet: http://twitter.com/#!/ibproud/status/52265679990169600
Facebook Page: http://www.facebook.com/unlockmoto
UPDATE (14th June 2011):
We are now over the 10,000 mark.
I have now spoken with Motorola and gotten confirmation that Motorola plan to unlock every device that will get an update in the second half of this year. This will include maintenance & firmware updates, but is still subject to Carrier approval.
The promising sign is that Verizon has already allowed Motorola to unlock a device on their network, the Xoom, which utilizes the unlockable/re-lockable model that Motorola intends on using across their devices.
I'm still looking to work with Motorola in the coming months to help see if we can make this a smooth process for Motorola and the community.
You can read the article here:
http://ausdroid.net/2011/06/14/an-u...witter&utm_campaign=Feed:+ausdroid+(Ausdroid)
Please share this where you can and keep it alive. I will continue to work with Motorola to see if we can get this thing torn wide open.
UPDATE (26th April 2011):
We are now at ~8,700 mark.
Motorola has now responded to me, stating that they are looking at unlocking bootloaders across their devices late 2011.
The article for the story can be found here:
http://ausdroid.net/2011/04/26/the-little-aussie-taking-on-motorola-u-s/#more-8184
We're still seeking clarity around whether this will be for current devices or only future devices.
I couldn't have gotten this far without the support of everyone here. You guys and girls have been a huge support and help me turn this snowball into a wrecking ball.
Please share this where you can and keep it alive. I will continue to work with Motorola to see if we can get this thing torn wide open.
Previous Update (4th April 2011):
We are now at ~7600 mark.
We're starting to slow down from our initial boom, so I have now set up a Facebook page to see if we can wrangle in some supporters that don't use Twitter or XDA.
I will need your help getting this out there. So share the facebook page where you can.
I'm also looking to see if anyone is interested in helping me Moderate the page. Please PM if you are.
Original Post:
Hi All,
I have created a Groubal (online petition) to get a response from Motorola on it's bootloader policy.
>>This petition started for the Atrix, but I made sure that it was for Motorola's overall Bootloader Policy. I have reached 200 signatures in 2 weeks, but now believe it's time to expand this out of the Atrix space and into the larger Motorola Dev community.

You guys and your silly petitions. They wont and don't ha e to do anything.
Sent from my MB860 using XDA App

DarrellRaines said:
You guys and your silly petitions. They wont and don't ha e to do anything.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
What can I say, I'm idealistic.

IMO waste of time.
Moto thinks they're God. Also, odds are your gorilla glass will be cracked before this bootloader.
On the other hand, class-action lawsuit is more appealing. Somehow get a lawyer to argue the users right to UTILIZE the hardware, as moto isn't. Lawsuits are the only thing corporations understand.
I did sign it, but I got no hopes...

tical2k said:
IMO waste of time.
Moto thinks they're God. Also, odds are your gorilla glass will be cracked before this bootloader.
On the other hand, class-action lawsuit is more appealing. Somehow get a lawyer to argue the users right to UTILIZE the hardware, as moto isn't. Lawsuits are the only thing corporations understand.
Click to expand...
Click to collapse
While litigation may be the way in the U.S. it is not the way in the land down under. We have Government appointed watchdogs that provide avenues for complaints and comments. If a complaint is sufficiently raised to an Ombudsman the company the complaint is about is charged a fee for every day the complaint is not resolved.
Unfortunately the Atrix is not commercially available in Australia and thus I cannot pursue this in a typical Australian way.
If suing the pants of Motorola is likely to work, then I encourage any U.S. Citizens to do so (but only after carefully considering the cause and affect).
I am simply encouraging everyone to focus their complaints rather than spreading it across so many channels and losing it's potency.
Also: in all honesty, it's not really wasting that much time, since I would normally be wasting this time flashing experimental Roms, which I can't do due to obvious readons.

Signed and linked to on Facebook. It's no more a waste of time than flashing a rom...
edit hehe. You beat me to the waste of time comment

Signed it just a second ago!

I'll sign but this has a much lower chance of succeeding than the AT&T service petition, and I'm not convinced we'll see many results from that one.

CC Lemon said:
I'll sign but this has a much lower chance of succeeding than the AT&T service petition, and I'm not convinced we'll see many results from that one.
Click to expand...
Click to collapse
But there's no harm in trying is there?
I think that when compared with the DroidX and Droid2, this phone will be available around the world. Verizon is one of the only carriers that still uses CDMA and thus smaller consumer base for the Droid series Motorola phones.
Once the Global Atrix's are released we should see a lot more attention as well as the European Unions attitude towards anti-competitive behaviour might force an inquiry.
Once again, I'm a tad idealistic and am very keen for your support as well as your constructive feedback.

signed~! but i only put 1% of my hopes in this and the rest 99% in the developers to crack the bootloader themselves!!

I support your cause; I have signed.

irenic said:
signed~! but i only put 1% of my hopes in this and the rest 99% in the developers to crack the bootloader themselves!!
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Well put. I signed.

With the new SBF file available we could start seeing more development, but would still be great to hear something from Motorola.
http://forum.xda-developers.com/showthread.php?t=989577

haha.. as if motorola cares. you already bought, its a done deal! they even promised 1080p recording on the specs sheet followed by "(in the future update)".. i seriously dont think there will be an update on this thing..
before you buy, they promise lots of things, "in the future update".
after you gave buy and after a while try asking for the update.. these f*cktards will just say... "what update?"
my hope leans more on supporting the developers who are working hard to crack this wonderful device.. rather than wasting time begging to motorola after you shelled out that sum.

noblewolf said:
haha.. as if motorola cares. you already bought, its a done deal! they even promised 1080p recording on the specs sheet followed by "(in the future update)".. i seriously dont think there will be an update on this thing..
before you buy, they promise lots of things, "in the future update".
after you gave buy and after a while try asking for the update.. these f*cktards will just say... "what update?"
my hope leans more on supporting the developers who are working hard to crack this wonderful device.. rather than wasting time begging to motorola after you shelled out that sum.
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Click to collapse
Completely agree, but in all honesty, I had the time to waste.
The Dev's really are the ones that will get the bootloader unlocked or bypassed before motorola even decides to do anything.
The Dev threads are starting to get really exciting.
Sent from my MB860

Just a reminder to anyone who wants to get an official statement from Motorola to go to http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/
and tweet or facebook to as many as you can.

Continuing the Battle
So we're up near the 200 signature mark now for the Petition. I've been in touch with Motorola about 6 times in the last 2 weeks, not giving up on this one though.
My last response from them was:
Dear Irwin,
I do apologize but there is no definite timeframe yet for the announcement of the bootloader solution for our mobile phones. Updates for the Motorola ATRIX will be posted first at http://www.motorola.com/Support/CA-EN/Consumer-Support/Mobile-Phones/ATRIX. I'm so sorry for that inconvenience.
We hope that you find this information useful and look forward to assisting you in the future.
For information about Motorola products and services, please visit us at http://www.motorola.com/
Thank you for contacting Motorola e-mail support.
Best Regards,
Neil
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Click to collapse
So it's not a flat out denial of an imminent bootloader solution, but we're no closer either.
I will now create similar posts in the other Motorola forums on XDA and see if we can get our Brothers & Sisters to join the party.
I know there are a lot of skeptics, but I will keep trying. I don't have the skill to help the Dev's crack the phone, but I do have the patience to make our voices heard.

ikenley said:
So we're up near the 200 signature mark now for the Petition. I've been in touch with Motorola about 6 times in the last 2 weeks, not giving up on this one though.
My last response from them was:
So it's not a flat out denial of an imminent bootloader solution, but we're no closer either.
I will now create similar posts in the other Motorola forums on XDA and see if we can get our Brothers & Sisters to join the party.
I know there are a lot of skeptics, but I will keep trying. I don't have the skill to help the Dev's crack the phone, but I do have the patience to make our voices heard.
Click to expand...
Click to collapse
"bootloader solution" can mean anything. it can even mean staying with their locked bootloader is their solution.

dLo GSR said:
"bootloader solution" can mean anything. it can even mean staying with their locked bootloader is their solution.
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Click to collapse
Very concise point, but if you review this statement, then it's in context.
http://www.facebook.com/note.php?note_id=495971028278
Which is all included in the Groubal.

Signed. Maybe someone should design a B&W 8.5x11 printout that can be posted at universities to drum up support... I'm in a CS program and I'm sure there are more than a couple who would take the 2 seconds necessary to sign- I just don't know any of them personally!

Motorola Bootloader Petition (>10K sigs & Moto Response)

signed. good luck!
I would say that cracking the bootloaders would be pretty impossible. 1024bit encryption is pretty tough.

signed. want this locked bootloader madness to come to an end!

Signed, u home we get the real keys
Sent from my DROID2 using XDA Premium App

Signed
Sent from my DROID2 using XDA Premium App

Ok guys, we now have nearly 800 signatures, nearly 500 in one night alone.
Keep up the great work everyone, this wouldn't be going anywhere without your support.
Sent from my Atrix (in Australia)

1000+ signs!!!! Wow keep it up!! Spread the word!!!
Sent from my DROID2 using XDA Premium App

Signed!
Sent from my DROIDX using Tapatalk

I am pesimistic and I think Motorola will not unlock bootloaders on their devices, but signed.

I'm not signing the petition because I'm making a statement with my pocket. When my D2 contract is up, I won't be purchasing anymore Motorola products.

UrbanBounca said:
I'm not signing the petition because I'm making a statement with my pocket. When my D2 contract is up, I won't be purchasing anymore Motorola products.
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Why not both?
Sent from my DROID2 GLOBAL using XDA App

kanek06 said:
I am pesimistic and I think Motorola will not unlock bootloaders on their devices, but signed.
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Click to collapse
Unfortunately it seems other device makers are following suit with Moto, like HTC starting to lock down bootloaders. Sad sad sad.

Thank you everyone for your support.
Updated First Post!

Getandroidstuff . Com is willing to help and pulish a post on their blog .
Email them with a description of the article
at
[email protected]
Sent from my DROID2 using XDA Premium App

Groubal has been attacked again!
Hello Irwin,
Yes indeed...Groubal was hacked once again. We have our technical team and our hosting enterprise working feverishly on this to remedy the problem.
Clearly your petition and all your supporters have touched off serious nerves; and your message has created amazing awareness around the world now.
We will fix the problem and move forward. Please take the time to let everyone know on all the forums what has happened to Groubal.
Thanks in advance,
Groubal Customer Care
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Click to collapse
I will update the post when they are back to normal operations.

I'm sure this question has been asked before, but are locking these bootloaders unconstitutional? It doesn't allow us to do absolutely ANYTHING with the product that we bought. I thought I heard something about someone that might actually make a lawsuit about this.

HerroMoto said:
I'm sure this question has been asked before, but are locking these bootloaders unconstitutional? It doesn't allow us to do absolutely ANYTHING with the product that we bought. I thought I heard something about someone that might actually make a lawsuit about this.
Click to expand...
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It would be great if someone with a Lawyer friend could look into that one. I read somewhere that Motorola stood by it's decision for the Droid X and as long as they release the kernel source code (which no one could do anything with anyway), they were not in breach of any open source licences.

Updated OP

Signed. I wish Google would refuse to do business with manufacturers that lock the bootloader.

silverfang77 said:
Signed. I wish Google would refuse to do business with manufacturers that lock the bootloader.
Click to expand...
Click to collapse
Unfortunately that would breach the Open Source licences and open them to a whole world of hurt.
But where there is a will, there is a way.

AT&T Webcast about Atrix Dev Mar 29 @ 11AM PST

Hey everyone, being as this is a webcast about Android Development I'm not sure if it belongs here or in "General" so Mods please move it if you think it doesn't belong.
Anyway, lets get on the AT&T webcast tomorrow and bug them about bootloader access, you do have to register to participate but it's easy enough. It begins at 11AM PST and says it is an hour long. You need Microsoft Office Live Meeting (or you could call in) but it's free to download.
http://developer.att.com/developer/forward.jsp?passedItemId=5300338
I fully realize that this may be a futile action but in my experience persistence pays off and I'm not done bothering them quite yet, maybe 6 months down the road if they still aren't doing anything for us I'll give, but not yet!
Aside: I'm assuming that since this uses full featured meeting software there will be an opportunity to ask questions.

Awesome! Yes, please do! It worked for HSUPA, it is worth a shot.

...why would you bug AT&T about a Motorola device? Waste of effort.

Ririal said:
...why would you bug AT&T about a Motorola device? Waste of effort.
Click to expand...
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Presenters:
Greg Wilson, Technology Evangelist, Motorola Mobility
Greg is a Technology Evangelist at Motorola Mobility, helping developers to create the best possible Android applications. Prior to joining Motorola, Greg was at Palm (and its various incarnations) doing similar work for the Palm OS developer community. Greg has been programming since the early days of the microcomputer, and has written software for programmable calculators, IBM mainframes, and an assortment of microprocessor architectures and microcomputer operating systems.
Peter van der Linden, Technology Evangelist, Motorola Mobility
Peter is the Android Technology Evangelist within the Developer Tools and Technical Services team at Motorola. He is not afraid of bugs, and has a collection of several prize bugs (software only).
They work for Motorola.

youareme7 said:
Hey everyone, being as this is a webcast about Android Development I'm not sure if it belongs here or in "General" so Mods please move it if you think it doesn't belong.
Anyway, lets get on the AT&T webcast tomorrow and bug them about bootloader access, you do have to register to participate but it's easy enough. It begins at 11AM PST and says it is an hour long. You need Microsoft Office Live Meeting (or you could call in) but it's free to download.
http://developer.att.com/developer/forward.jsp?passedItemId=5300338
I fully realize that this may be a futile action but in my experience persistence pays off and I'm not done bothering them quite yet, maybe 6 months down the road if they still aren't doing anything for us I'll give, but not yet!
Aside: I'm assuming that since this uses full featured meeting software there will be an opportunity to ask questions.
Click to expand...
Click to collapse
Make sure to point out the number of people that want this.
http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/

I'm not going to be able to watch and partcipate for this. I would like if someone could record this conference.
Thanks.
Sent from my MB860 using Tapatalk

Ririal said:
...why would you bug AT&T about a Motorola device? Waste of effort.
Click to expand...
Click to collapse
Because AT&T is behind 99pct of the problems with the Atrix:
- No Side Loading - AT&T
- Reduced Speeds - AT&T
- No Root Access - AT&T
Motorola made it pretty clear pre-release they wanted to open up the bootloader, AT&T obviously shut that down.

maybe they will give us the key for the bootloader, probably not, however its a good place to voice our concern

hate_Romania said:
maybe they will give us the key for the bootloader, probably not, however its a good place to voice our concern
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I doubt it. I asked in their MotoDev forum.
http://community.developer.motorola...trix-App-summit-on-March-29th-2011/td-p/12350

I'm not sure if it would actually do us any good, but I mean i guess it would be worth a try. Who is all gunna be the conference tomorrow??

I think (When it comes to their "bootloader solution") what they meant to say was "We do what we think is right when it comes to working with devs and customers, and will continue to do so in the future". And, what everyone took that to mean was "THEY ARE GONNA UNLOCK THE BOOTLOADER FOR US". I'm not saying I agree AT ALL, I just sometimes try to look at it from both sides.
I definitely want this thing unlocked, but I'm not counting on Moto to do too much about it. Not to say opinions shouldn't be voiced!

No one should be blaming ATT for the locked bootloader. Motorola's Droids (except for OG Droid) all have been locked down and they are on Verizon's network. Feel free to blame ATT for upload speeds, fake 4G, no sideloading, global warming, etc...

The Motorola employee that's going to be there is an application developer. He's unlikely to know anything about, much less have an answer for, anything about the bootloader. Harassing employees makes the entire community look bad and childish. If you have a REAL problem with it, other than bandwagon hatred for something a lot of you clearly don't understand, follow the appropriate channels. Lawyer up and file a formal complaint. Harassing them over the internet won't get you anywhere. If you REALLY believe that it's changed anything so far, I'm sorry you're that ignorant.
All the whining and harassing got nowhere, but when a thought out, well written petition was put into place and formal requests were made, look what happened: Motorola released their source. They didn't do it to "appease the masses", or to "shut us up." They did it because the proper channels were followed and they honored that. You have to understand that the amount of people who want the bootloader unlocked is a very, VERY small portion of their total userbase. It's entirely ignorant to claim that everyone wants this. Motorola isn't some evil overlord who wants their users to hate them. They're a business. Do you honestly think they'll care if a few hundred users out of the hundreds of thousands they have leave over the bootloader being locked? Unlikely. They've recognized the issue, and have announced they will have a solution for developers soon, which is more than they're even obligated to do in the first place. They don't owe you anything, having such an entitled attitude is hurtful to the entire process. Be patient.
I mean no disrespect to anyone in particular, so please, be respectful and mature of the situation. If you don't like it, that's fine, voice your opinion respectfully.

I second Ririal. Those two that are going to be presenting tomorrow are evangelists, and are going to be pretty in the dark about the situation.

I think the chat will be very interesting. Devs being there should be good for a prediction on where Moto plans to take the Atrix... wonder if we can ask questions in a round about way to see if they slip on how they unlock the bootloader to develop on the phone... lol yea I know wishful thinking this isn't a cartoon or movie lol but one can dream... I'll try and make the chat and see if I can record it for you guys
Sent from my MB860 using XDA Premium App

I have school at that time but can someone do me a favour and bug them about his.
http://forum.xda-developers.com/showthread.php?t=980047
Its common with half the people that unlocked the Atrix.

I have a meeting tomorrow and can't participate in the webcast.
However, would somebody _please_ tell them that there are companies out there who really want to develop applications for the webtop.
I have the go-ahead at work to port our primary Linux/X Windows application to the webtop on the Atrix, but cannot move forward so long as hacking/rooting the device is necessary. We can only develop using officially authorized channels.
Thanks in advance for anyone who can bring this up to them.

Ririal said:
The Motorola employee that's going to be there is an application developer. He's unlikely to know anything about, much less have an answer for, anything about the bootloader. Harassing employees makes the entire community look bad and childish. If you have a REAL problem with it, other than bandwagon hatred for something a lot of you clearly don't understand, follow the appropriate channels. Lawyer up and file a formal complaint. Harassing them over the internet won't get you anywhere. If you REALLY believe that it's changed anything so far, I'm sorry you're that ignorant.
All the whining and harassing got nowhere, but when a thought out, well written petition was put into place and formal requests were made, look what happened: Motorola released their source. They didn't do it to "appease the masses", or to "shut us up." They did it because the proper channels were followed and they honored that. You have to understand that the amount of people who want the bootloader unlocked is a very, VERY small portion of their total userbase. It's entirely ignorant to claim that everyone wants this. Motorola isn't some evil overlord who wants their users to hate them. They're a business. Do you honestly think they'll care if a few hundred users out of the hundreds of thousands they have leave over the bootloader being locked? Unlikely. They've recognized the issue, and have announced they will have a solution for developers soon, which is more than they're even obligated to do in the first place. They don't owe you anything, having such an entitled attitude is hurtful to the entire process. Be patient.
I mean no disrespect to anyone in particular, so please, be respectful and mature of the situation. If you don't like it, that's fine, voice your opinion respectfully.
Click to expand...
Click to collapse
Agreed Ririal.
The petition I've started doesn't actually complain about anything, it asks for an announcement at the very least. Just something for Developers to be hopeful for. It also just requests an option for Developers not for everyone.
We are working very hard to follow the right channels on the topic and generate positive support to show Motorola that there is an enthusiastic user-base out there.
http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/

ikenley said:
Agreed Ririal.
The petition I've started doesn't actually complain about anything, it asks for an announcement at the very least. Just something for Developers to be hopeful for. It also just requests an option for Developers not for everyone.
We are working very hard to follow the right channels on the topic and generate positive support to show Motorola that there is an enthusiastic user-base out there.
http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/
Click to expand...
Click to collapse
Absolutely. I saw your petition and have signed it. I'd love to see them, at the very least, give us an answer. We may not like it, but at least we'd have one instead of empty promises right now. No need to get upset about it, though

electronaut said:
I have a meeting tomorrow and can't participate in the webcast.
However, would somebody _please_ tell them that there are companies out there who really want to develop applications for the webtop.
I have the go-ahead at work to port our primary Linux/X Windows application to the webtop on the Atrix, but cannot move forward so long as hacking/rooting the device is necessary. We can only develop using officially authorized channels.
Thanks in advance for anyone who can bring this up to them.
Click to expand...
Click to collapse
THIS THIS
Being able to create/load webtop apps would be an awesome feature that would turn the webtop from an interesting sideshow to a must-have.
I am hesitant to spend anything on the lapdock because I don't think it would be much more useful than the phone itself. If I could throw OpenOffice down on there or something using apt-get then I would totally buy it.
I understand that Moto might want to control the user experience, as nobody is going to be doing any high-powered computation or gaming on it, but third-party apps would be really neat.

Petition for Microsoft to Intervene and Help

Folks, please tweet the following for MS to interfere and help us to fix the Dvp issues.
" @WinPhoneSupport Can Microsoft interfere and help #dellvenuepro owners for a wifi issue and freeze fix? #WP7 experience is ruined by #DVP "
Efjay's request:
" @dell ignores & fails to mention t-mobile #dellvenuepro users (victims) problems, has time to tout at&t version. @microsoft help us! #wp7 "
https://www.twitter.com/notebookgrail/status/71390697407787008
https://twitter.com/#!/efjay01/status/71731138271510528
Include @FCC and @MichaelDell also while tweeting.
Sent from my Venue Pro using XDA Windows Phone 7 App

Pls retweet this as well: https://twitter.com/#!/efjay01/status/71731138271510528

Retweeted both

I actually sent Mr. Steve Ballmer an email last night and was contacted by Microsoft Support today via email. I believe that the only way anything is going to happen will be directly through Microsoft intervention.

jessej said:
I actually sent Mr. Steve Ballmer an email last night and as was contacted by Microsoft Support today via email. I believe that the only way anything is going to happen will be directly through Microsoft intervention.
Click to expand...
Click to collapse
Could you provide his email?. So we can have the maximum # of folks petitioning him and WP7 via various channels. If you think if more people writing to him will ruin it, then no need to share.

Give me a couple of days to see if anything materializes. If I get the run around then I will post it.

notebookgrail said:
Could you provide his email?. So we can have the maximum # of folks petitioning him and WP7 via various channels. If you think if more people writing to him will ruin it, then no need to share.
Click to expand...
Click to collapse
Think its simply steveb at MS dot com. Not a secret, can find it easily online.

hiya scoobies
http://bit.ly/l8IGeq
may want to read that - and yes I do support this cause

domineus said:
hiya scoobies
http://bit.ly/l8IGeq
may want to read that - and yes I do support this cause
Click to expand...
Click to collapse
Thanks, was just going to post that. I retweeted this with the dvp and wp7 tags here:
https://twitter.com/#!/efjay01/status/72032471021129729

efjay said:
Thanks, was just going to post that. I retweeted this with the dvp and wp7 tags here:
https://twitter.com/#!/efjay01/status/72032471021129729
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should learn more about tagging
perhaps a tip for wpcentral?

domineus said:
should learn more about tagging
perhaps a tip for wpcentral?
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Click to collapse
Still a twitter noob, thats me Tipped engadget, wpcentral next.
Edit: alerted wpcentral and also posted in thier dvp forum.

efjay said:
Still a twitter noob, thats me Tipped engadget, wpcentral next.
Edit: alerted wpcentral and also posted in thier dvp forum.
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muy bien!
hopefully the problem is going to be axed or a loud enough noise will be made...

Guys, bring @FCC also into picture when tweeting.

Has anyone tried to add @tmonews in their tweets? or @tmobile or anything of the like? Tmonews is pretty good about responding to fans / concerned customers...they are pretty known (at least with tmobile for sure) and therefore they could broadcast the problem or so...idk , just an idea...

erebusting said:
Has anyone tried to add @tmonews in their tweets? or @tmobile or anything of the like? Tmonews is pretty good about responding to fans / concerned customers...they are pretty known (at least with tmobile for sure) and therefore they could broadcast the problem or so...idk , just an idea...
Click to expand...
Click to collapse
Nice idea but android rules on tmonews. Their WP7 forums are deserted, any post that even hints at being pro-WP7 is invaded by android lovers bashing the OS, so I doubt you will get much help from that site. T-Mobile also couldnt care less, in fact from what I've heard all carriers are just paying lip service in their support of WP7, the truth is in their stores where store reps are free to bash WP7 and actively steer people away to other platforms. As we saw with verizon, if a carrier is behind an OS it shows all through their company, from store reps to execs and we are not seeing that happening for WP7.

Can sometime tip TMONews?. I tried for the past few days and the page is constantly loading and fails to send.

Interesting in today's WP Mango event - Dell is not mentioned as Hardware partner in the slide they presented. Just Kick Dell out of the arena. They are actually a scum and ruining the WP7 ecosystem.
Edit: Engadget highlights it - http://www.engadget.com/2011/05/24/dell-curiously-missing-from-windows-phone-mango-hardware-partn/

notebookgrail said:
Interesting in today's WP Mango event - Dell is not mentioned as Hardware partner in the slide they presented. Just Kick Dell out of the arena. They are actually a scum and ruining the WP7 ecosystem.
Edit: Engadget highlights it - http://www.engadget.com/2011/05/24/dell-curiously-missing-from-windows-phone-mango-hardware-partn/
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I hope they get kicked out as well, absolutely disgraceful treatment of their customers and dont deserve to be in the consumer business at all.

Engadget is filtering my comment there when i linked to the WMP article.

We will be screwed
efjay said:
I hope they get kicked out as well, absolutely disgraceful treatment of their customers and dont deserve to be in the consumer business at all.
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If Dell is pulling out of the phone business, which would be very likely, since they didn't anticipate having to pour so much money over customer service, then those of us who bought the Venue Pro get screwed unless someone files a class-action suit against Dell to refund our purchases.

Operation #MotoBBB

Operation #MotoBBB:
I really don't know how useful making a new petition at Change.org is going to do, given that OP MOSH didn't lead us anywhere. But I feel that this + the BBB complaint rally may take us somewhere. Because, for each new BBB complaint, Motorola receives a brand new complaint, a brand new email to reply to and each email they ignore, the more their ratings and ranking and reputation will be affected at BBB.
So, here is the new petition @Change.org:
https://www.change.org/petitions/mo...s-unlock-the-bootloaders?share_id=ZhoxoqVsuz&
The aim of the petition is to get an apology from Motorola and Verizon, get all our Bootloaders unlocked AND get all the devices released within 18 months of the ICS release date to be updated to ICS.
The aim of the BBB complaint is to submit a personal, one on one complaint to Motorola. The way this works is that Motorola will get an email detailing the complaint and they should respond to it within a month, else it will count negatively on their ratings at BBB. An XDA member named iBolski already did this and he got a very detailed response. So this seems to be effective.
Secondly, I and several other users at the Droid X2 forums have also filed a complaint. Though we didn't get a response yet, I feel that Motorola is taking its time as it wants to respond correctly. So, I feel that this is adding pressure to them. Nevertheless, the fact that they MUST respond, otherwise face consequences definitely means that if a sizeable number of people complain, they will be under severe pressure.
So far 9,279 people signed the OP MOSH petition. I can't imagine how much pressure this will cause if each person who signed that petition also filed a BBB complaint. So many BBB complaints in such a short time would firstly be a record and secondly will be a huge pressure on Motorola who HAVE to respond to each and everyone of them, else face consequences.
Therefore, I URGE you to file a BBB complaint, even if you Don't sign the petition. But please do sign the petition once you file a complaint since that way I will know how many of you guys filed a BBB complaint!
Attached is a template letter for filing for the BBB complaint AND instructions on how to do so!
May we prevail! Please do submit this thread as a news tip! The more people know about this, the stronger we get! If you want to follow my ongoing struggle with Motorola, go to: http://forum.xda-developers.com/showthread.php?t=1547632
Instructions to File BBB Complaint + Template Complaint
God speed!
P.S: Moderators, upon consulting with a few xda members I felt that this is NOT spamming as I am soliciting the help of members across several forums. Hence, please do not ban or in other ways punish me. If this is spam, kindly let me know, since I have done this for the first time and moreover, as can clearly be seen from the post I am bringing forth a genuine concern that needs me to post this across all Motorola android phone forums! Thank you for understanding.

I understand what you are trying to do, but AT&T are my provider. They won't apologise for anything. The Atrix was released before the Google 18 month agreement, so that won't fly, and AT&T controls the bootloader unlock issue through contract with Motorola, at least for AT&T users. Sorry, but that's the reality for most people. BBB won't/can't do anything about complaints from AT&T customers regarding Verizon, bootloader unlock, or ICS (which has been announced for 3rd quarter).
Sent from my MB860 using xda premium

CaelanT said:
I understand what you are trying to do, but AT&T are my provider. They won't apologise for anything. The Atrix was released before the Google 18 month agreement, so that won't fly, and AT&T controls the bootloader unlock issue through contract with Motorola, at least for AT&T users. Sorry, but that's the reality for most people. BBB won't/can't do anything.
Sent from my MB860 using xda premium
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Yeah, I understand that Atrix is under AT&T. Still, it isn't like Verizon is any different from AT&T. They are just as stubborn and fixed on not unlocking Bootloaders as AT&T. Hence, we have just as good a shot as any other service provider. I also agree that the 18 month thingy won't apply to this. However, that was written generically. Moreover, if you note on the Motorola Android Software Update page, you can see that Atrix IS getting ICS!!! How ironic that a phone which is beyond the 18 month window gets the ICS update promise but a phone like mine, the Droid X2, which is within said time frame is not getting it, or at least it is not confirmed yet, though an xda member who did file a BBB complaint got info from Moto that we are not getting ICS. Anyway, I am happy for you guys!
Anyway, that is besides the point. The point is the more people file BBB complaints, the more pressure on Motorola since they HAVE to answer all those complaints, else face some consequences, albeit probably minor ones.

Database Users

welcome