Bottom Corners - EVO 4G General

I have had my evo only for a few weeks. I just today realized that when I push on the bottom left and right corners of the phone beneath the capacitive touch buttons that the glass seems to shift and make a noise. Has anyone else experienced this and should I think about having my evo replaced?

skndeep102 said:
I have had my evo only for a few weeks. I just today realized that when I push on the bottom left and right corners of the phone beneath the capacitive touch buttons that the glass seems to shift and make a noise. Has anyone else experienced this and should I think about having my evo replaced?
Click to expand...
Click to collapse
If you have only had it for a few weeks I would just bring it back and get a new one. I havent see anyone on here complain about that very same thing but there is always a first. What hardware version do you have? 004?

Adam1422 said:
If you have only had it for a few weeks I would just bring it back and get a new one. I havent see anyone on here complain about that very same thing but there is always a first. What hardware version do you have? 004?
Click to expand...
Click to collapse
Yeah I have 004. I just figured I would run a RUU and take it back.

Yea sounds like a a build defect. Screen separation issue
Sent from my Evo while i should be working

my first EVO was like that n it was rooted but I made a mistake by erasing everything on my card n n could back up so I just wiped everything on purpose where it only be at the fastboot screen they couldnt fix so they gave me an new
Bigjim1488 said:
Yea sounds like a a build defect. Screen separation issue
Sent from my Evo while i should be working
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App

Related

Story on Engadget about the screen coming loose

Mine apparently is doing it also I didnt notice it until I looked in the dark. Mines mild right now, but its def coming up...
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
psufan5 said:
Mine apparently is doing it also I didnt notice it until I looked in the dark. Mines mild right now, but its def coming up...
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
Click to expand...
Click to collapse
not a big surprise. probably exactly the same crappy screen adhesion problems that were leading to all the dust under the nexus screens... :/
mine is starting to do it as well, I can feel it slightly raised above the bezel
What problems will manifest due to this problem?
regards
qu1nn
What problems will manifest due to this problem?
regards
qu1nn
Click to expand...
Click to collapse
Dust under the screen. And you can see light leaking out of the bottom of the phone
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Sent via the XDA Tapatalk App
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "DISPLACEMENT" of the screen
glad to see this is getting media attention. i'm sick of htc and their crappy quality control. i went through this whole thing with my hero already...
and yes, my screen is coming apart too. it definitely wasn't like that when i got it last week.
redrazr7791 said:
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "uprising" of the screen
Click to expand...
Click to collapse
Yeah can't have the screen gathering up and revolting
mrono said:
Yeah can't have the screen gathering up and revolting
Click to expand...
Click to collapse
I couldn't think of another word to use
If HTC continues to mass produce phones that fall apart because of faulty manufacturing...then the customers just might revolt
Dang it!!! mine starting to raise up as well I love this phone and Sprint service but I'm afraid the problem will worsen up as the time passes. I'm not the type to switch devices after every new released and perfer to hang to something until I feel it's not doing what I ask it to (still have HTC Uni, 8525, Treo 750 and Axim x51v).
This and the 30 fps capped is my only main concern about this phone, especially this screen separation (more light leakage or dust problem). The rest of the problem doesn't really bother me much such as the laggy touch input, improperly grounded screen and other problem doesn't apply to my device.
Is it worth the hassel of exchanging it hoping to get one without the screen separation or do they all have this problem? I'm hoping the newer hardware version (version 3) doesn't have this sort of problem, mine is hardware version 2. What you guys think?
I have been noticing more and more light leaking. I thought at first I was maybe just getting paranoid (still possible) but I saw a line about 1.5 cm long along the lower left side last night... That was definitely not there before.
What should I do? Would getting the TEP plan be prudent at this point, to cover this issue if/when it gets worse? Or would be the kind of thing HTC would be more... lenient about replacements?
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
booloobunny said:
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
Click to expand...
Click to collapse
Doesn't hurt to try. If it worked on the NX-1, it might work again
redrazr7791 said:
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "DISPLACEMENT" of the screen
Click to expand...
Click to collapse
I know this is off topic but...
How are you getting yours that fast? Where did you order from
booloobunny said:
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
Click to expand...
Click to collapse
Yeah I actually just tried this and it worked pretty well only a little of leakage left, I figure I'll seal it up some more when I have the time and Im pretty sure I did not hold it down long enough to let it cool effectively. but the parts that are still down work like a charm. way better than having to go back, lose all your apps, headaches of customer service, etc.
BigBallin said:
Dust under the screen. And you can see light leaking out of the bottom of the phone
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
--------------
So this is the reason I see light under the buttons when their off and the screen is off, and its dark in the room? because my screen seems to be holding up well, and I have it in my pocket all day, no case or screen protectors. then again, I haven't been messing with it, trying to apply things or mods to it.
Hair dryer, bubble gum, tape and what else?! These are high-end devices (Evo Nexus One, etc) and they should NOT need a MacGyver handbook to keep them together after days of ownership. HTC needs to do right by us from the design stage period!
Dear Babies,
This is a site about hacking phones. Stop *****ing and use your brains for a change. Get some black silicon caulk from Lowes. Rub a small small amount in the crack where the buttons meet the case where the light leaks. Congratulations, your phone can now be left in the desert for 10 years and nothing will get through that seam including light... I swear, you guys can spend all day rooting phones but cant use some damn common sense to fix the hardware itself. I had tons of light leakage when i got the phone. Zero now, and you cant tell i did anything to it.
AshMa said:
HTC needs to do right by us from the design stage period!
Click to expand...
Click to collapse
This is very true, but there seems to be a gray area when it comes to (S*** HAPPENS and a bug that can be fixed)... And it seems to get grayer everyday.....
hair dryer seems to have worked fine on my evo

Bad spot on screen

Well, I got off work this morning and started texting my girlfriend. I noticed that the "d" wouldn't register when I pressed it on the horizontal keyboard. I thought it was wired so i wiped everything, changed to 3 different kernels and nothing has worked. I haven't dropped the phone that I can remember anyways. What could it be. It's in the same spot regardless of being in horizontal or verticle. Could it be hardware?
I would try your backup ROM and see if that works. It's worth a try I guess.
ejdavis72 said:
I would try my backup ROM and see if that works.
Click to expand...
Click to collapse
Huh?
Your back up Rom?
He may not be using a custom rom
Sent from my Incredible using XDA App
Im guessing that it is def a hardware issue. Any idea what it could be or where I can find the correct part?
Someones reported this happening when using a battery that doens't fit the phone perfectly. The EVO 1500 battery for example
Riley1524 said:
Im guessing that it is def a hardware issue. Any idea what it could be or where I can find the correct part?
Click to expand...
Click to collapse
verizon?
Sent from my ADR6300 using XDA App
It's a defect. Take it back to Verizon and they will replace it. I had that issue the day I got my original Incredible. They replaced it no questions asked, even with next day shipping while the back-order was still 3 weeks+. You will probably find that it is an entire horizontal row that won't register (when your phone is in portrait, vertical column if you are holding it in landscape). What I did was download a paint app to prove the issue to my verizon store. When you slide diagonally across the area it will get confused and either not paint or paint a vertical line across the area, very obvious.
Good luck!
nectur said:
It's a defect. Take it back to Verizon and they will replace it. I had that issue the day I got my original Incredible. They replaced it no questions asked, even with next day shipping while the back-order was still 3 weeks+. You will probably find that it is an entire horizontal row that won't register (when your phone is in portrait, vertical column if you are holding it in landscape). What I did was download a paint app to prove the issue to my verizon store. When you slide diagonally across the area it will get confused and either not paint or paint a vertical line across the area, very obvious.
Good luck!
Click to expand...
Click to collapse
Thanks for the reply!! I actually just bought a digitizer and I'm going to replace it myself. These phones are super easy to take apart and work on.

To anyone who bought a new Epic within the past month

Do you guys have the issue of the screen being loose at all? Reason I'm asking is because I'm hoping to get a new one as a replacement.
When the Epic first came out the forum was flooded with people who had the issue but lately that doesn't really seem to be the case. Maybe it was fixed in production like HTC fixed the glass separation problem with the EVO.
vince06 said:
Do you guys have the issue of the screen being loose at all? Reason I'm asking is because I'm hoping to get a new one as a replacement.
When the Epic first came out the forum was flooded with people who had the issue but lately that doesn't really seem to be the case. Maybe it was fixed in production like HTC fixed the glass separation problem with the EVO.
Click to expand...
Click to collapse
Weird. Got mine 2 days after the release and have had no problems of that sort.
Sent from my SPH-D700 using XDA App
The actual glass is loose?
I just got my third one in the month since I moved from the moment.
The first one the screen wasn't and wouldn't go into the phone, there was one corner and half the side that would not seat down to where it should be. The second had a nice one pixel wide line right down the middle of the screen. And my third and current one is perfect in every sense of the word!
Both of my other ones you could separate the screen and the keyboard for a little gap that annoyed the hell out of me. My current one is seriously rock solid!
So from my experience I'd definitely say go for it and try to get a new one. I was doubting if the epic was right for me, but my latest one changed my mind completely!
No not the actual glass but the whole top half of the phone that slides out.
But yea I see a lot of people saying their newew ones are more solid so that's good.
Sent from my SPH-D700 using XDA App
My wife and I just got ours last month and we have had no problems with ours. We love em. You shouldn't have a problem with a new order, but you never know.
Sent from my shoe, I mean....Epic shoe... I mean Samsung Epic!
I've had mine since the first week, and yes, its loose, but only as much as any other slider I've had. I don't think it has gotten any "worse"... I had a cheapo 2 pc. Best buy hard case on it, and with that it was perfectly solid. The 'action' of the slide, the spring assist of it, is just as good as new too. If yours is that horrible, take it back for sure... I just accept that sliders do that, as long as it doesn't butt-dial from slight opening, I'm ok.
The first one I got on launch day had separation of the glass to the frame. Made clicking noises after I turned off all the clicks and hapatic feedback ****. The 2nd and 3rd Epic's I had, have been rock solid.
i got my epic in october and since then its loose now i guess its normal from normal use because its a slider...my cousin got his last month and his is loose too now.
I got myne on release day and have no problems at all mybe jus a little loose keyboard but I don't use it much so I don't care
Sent from my SPH-D700 using XDA App
vince06 said:
Do you guys have the issue of the screen being loose at all? Reason I'm asking is because I'm hoping to get a new one as a replacement.
When the Epic first came out the forum was flooded with people who had the issue but lately that doesn't really seem to be the case. Maybe it was fixed in production like HTC fixed the glass separation problem with the EVO.
Click to expand...
Click to collapse
The issue of loose or wobbly screens is a known one. I have had to replace my Epic twice due to that reason. So, when I was getting the one I have now, I asked the sales rep. to let me check if the screen was wobbly or not, before he activated it. When you pay so much for such devices, there shouldn't be any margin for imperfection. You should get your phone replaced.

anyone else notice the loose side?

I bought my xoom on launch day and love it but on the left side next to the volume buttons i get a creak sound and a loose feeling like the back cover is loose its right under the volume down button
i looked it up on google and saw someone else have the same problem but im not sure if i get another if its gonna feel the same way
Mine is solid as a rock. I would take it back.
Sent from my Xoom using Tapatalk
I didn't notice having a problem with this either but I'll be double checking it tonight..=)
No such thing with mine.
its right where the back cover and edge of screen meet on the side with volume buttons
i bought it from best buy and there out of stock so i need to wait. luckily i have a 45 day return policy on it
nothing wrong with mine. Very solid
Swap it out. I just checked mine and it is clean and tight.
android_geoff said:
I bought my xoom on launch day and love it but on the left side next to the volume buttons i get a creak sound and a loose feeling like the back cover is loose its right under the volume down button
i looked it up on google and saw someone else have the same problem but im not sure if i get another if its gonna feel the same way
Click to expand...
Click to collapse
No such issue here. Go check a demo unit to compare. I think you need to return it.
Plastic on top bends and creeks on mine...
Sent from my Xoom using XDA App
Saw this in a search, same problem here. Is this really not a common issue? It's terrible when you pick up your $800 tablet and it makes an awful noise like it's going to break.
Just got mine out my bag to check but it's solid.
Noticed a gap in mine today before seeing this thread. What bothers me most is the creak/crack if I press a particular part of the screen. (Jump button in Cordy) .
Sent from my HTC Desire using Tapatalk
alias_neo said:
Noticed a gap in mine today before seeing this thread. What bothers me most is the creak/crack if I press a particular part of the screen. (Jump button in Cordy) .
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
The creak is absolutely annoying.
I think i may just buy a transformer and take the xoom back and save $400.
Sigh.
i have also noticed mine has started doing this...
I know mine has made this noise before but it comes and goes. Its a bit annoying but doesn't seem to be consistently happening.
subminimal said:
I know mine has made this noise before but it comes and goes. Its a bit annoying but doesn't seem to be consistently happening.
Click to expand...
Click to collapse
If you find the area, you won't be able to ignore it.
Try this: Go to the metal part on the left side where it starts below the volume/plastic, put your thumb on the edge and "pry" that area away from the glass (towards the back) report back with noise.
eallan said:
If you find the area, you won't be able to ignore it.
Try this: Go to the metal part on the left side where it starts below the volume/plastic, put your thumb on the edge and "pry" that area away from the glass (towards the back) report back with noise.
Click to expand...
Click to collapse
Turns out it didn't matter. I ended up taking my wifi xoom back and exchanged it for another one. My original started showing dust under the screen! Looked on here and seems to be one of many occurrences...
Mine also!
Sent from my Xoom using XDA App
subminimal said:
Turns out it didn't matter. I ended up taking my wifi xoom back and exchanged it for another one. My original started showing dust under the screen! Looked on here and seems to be one of many occurrences...
Click to expand...
Click to collapse
Nice, my power button only works 1/3 of the time at the most, so it's likely getting exchanged anyway, maybe returned.
Same here creak/crack from left side,

Is my screen dieing?

I keep getting random laginess and screen unresponsiveness. It doesn't seem to be rom specific as it has happened on cm7, myns 2.2, and now the rooted stock leak. There is a bright white spot that has been there since day 1 and that seems to be where it becomes most unresponsive. It also randomly scrolls and even the capacative buttons become unresponsive.
Help
Sent from my PC36100 using Tapatalk
flyboy1100 said:
I keep getting random laginess and screen unresponsiveness. It doesn't seem to be rom specific as it has happened on cm7, myns 2.2, and now the rooted stock leak. There is a bright white spot that has been there since day 1 and that seems to be where it becomes most unresponsive. It also randomly scrolls and even the capacative buttons become unresponsive.
Help
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
seems like your digitizer is lifting off the screen because mine would do the same until I fixed it by heating the screen with a hair drier for a bit then pushing the digitizer glass in around the edges.
The white spot is a very common defect-> my phone has it as well.
So its DIY or sprint tep to fix it. Good luck.
Problem with sprint is I think unless it does it all the time I don't think they will fix it. The closest store to me sucks, the last time I brought it in they told to just smash it because they wouldn't fix it. Maybe I will call customer service tomorrow as I don't see any physical defects, the screen is not lifting
Sent from my PC36100 using Tapatalk
Fresh warm 2.2 install, just did it again, so definetly hardware failure, I will call sprint tomorrow!
Sent from my PC36100 using Tapatalk
I tried the hairdryer thing, worked fine for 5 days, now the unresponsiveness is starting again, going to unroot and call sprint because u don't think there I'd a repair center near me
Sent from my EVO
Sprint is sending me a refurb. Gambling Iguess, but my phone is unusable right now.
Sent from my EVO
flyboy1100 said:
Sprint is sending me a refurb. Gambling Iguess, but my phone is unusable right now.
Sent from my EVO
Click to expand...
Click to collapse
Who knows you might get lucky , I wasn't. My original and refurb both have the screen issue but I can live with it. Just make sure to clean the screen regularly and u should be good.
I clean my screen daily, we will see. It is fine now, but an hour ago I couldn't do anything. Had to last really hard and beat on the screen to get it to work. 3 returns and you get a new one right?
Sent from my EVO
i have the light spot. Pretty sure its caused by heat. . Took it in and had the screen replaced by a repair center. It also had light leaks that also got fixed. The new screen is doing the light spots again though. I'm willing to to bet you have a novatec lcd panel. When it happened to me I took a pole and everyone who had this problem had the novatec over the epson. If my xoom does it ill be pretty pissed. My friend has a droidx that also has a light spot in the same area as my evo. Bottom middle, a little off center to the right. Am I right? Neither have screen unresponsiveness though.
flyboy1100 said:
I clean my screen daily, we will see. It is fine now, but an hour ago I couldn't do anything. Had to last really hard and beat on the screen to get it to work. 3 returns and you get a new one right?
Sent from my EVO
Click to expand...
Click to collapse
Actually for the screen I just turn it off and on and my problems go away.
This is actually my 2nd phone. First one the charging port broke off, I kept it and got a refurb. Then I dropped my refurb and cracked the screen. So I opened up and swapped my old evo's screen to my new one. Works fine, now.
boredmug said:
i have the light spot. Pretty sure its caused by heat. . Took it in and had the screen replaced by a repair center. It also had light leaks that also got fixed. The new screen is doing the light spots again though. I'm willing to to bet you have a novatec lcd panel. When it happened to me I took a pole and everyone who had this problem had the novatec over the epson. If my xoom does it ill be pretty pissed. My friend has a droidx that also has a light spot in the same area as my evo. Bottom middle, a little off center to the right. Am I right? Neither have screen unresponsiveness though.
Click to expand...
Click to collapse
Your right, its a defect in the novatech lcd, hence the change to epson lcd on newer hardware revisions
ok now that you mention it alex I do have screen unresponsiveness but I also fix by screen off then back on. Its random and I thought it was a cyanogen thing as I've been using that from for a long time now.
boredmug said:
ok now that you mention it alex I do have screen unresponsiveness but I also fix by screen off then back on. Its random and I thought it was a cyanogen thing as I've been using that from for a long time now.
Click to expand...
Click to collapse
I had the impression of it being the rom early on but after multiple flashes, its the hardware. I believe its due to the combination of lcd lifting and heat from the cpu. I had my swype keyboard on screen one day and noticed that the screen went berserk on/near the white spot on the lcd by watching the trace line
alexisprz said:
I had the impression of it being the rom early on but after multiple flashes, its the hardware. I believe its due to the combination of lcd lifting and heat from the cpu. I had my swype keyboard on screen one day and noticed that the screen went berserk on/near the white spot on the lcd by watching the trace line
Click to expand...
Click to collapse
Yup same here and I have a novatec. And turning the screen off and on doesn't have much affect. I have to do that 5 or 6 times, and run my thumbs from the bottom to the top pressing very hard, then it will start to work again
definitely not rom specific, as I am now completely unrooted running 3.70.
Maybe I will get get a refurb version 4
Sent from my EVO
flyboy1100 said:
Yup same here and I have a novatec. And turning the screen off and on doesn't have much affect. I have to do that 5 or 6 times, and run my thumbs from the bottom to the top pressing very hard, then it will start to work again
definitely not rom specific, as I am now completely unrooted running 3.70.
Maybe I will get get a refurb version 4
Sent from my EVO
Click to expand...
Click to collapse
Wow that sucks, I never had to go to those extremes when my screen acted up, good luck.
How do I tell what screen my new one has?
Sent from my EVO
So far no issues, figures, call for replacement and get it ordered and now my screen has been fine
Sent from my EVO
Acted up twice today, so glad a replacement is on the way
Sent from my EVO
how many refurbs do i have to go through before i get a new phone? 1 down so far.

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