[Q] Random locking up? - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Anyone else get random locks? Id be typing a text message and the entire phone will lock for a few seconds. It happens randomly and its pretty annoying.
Also, alot of programs run, then go back to the homescreen. Any fixes? Or is it an SD card issue? Because mine IS compatible.

I had this issue with a Topram 16GB class 6. Switched to a Sandisk 8GB Class 2 and now I no longer have the problems that you are describing. Try changing SD cards.

Related

DVP owners - check if your SD card is working properly. May explain lockups.

If you have a Dell Venue Pro, please try the Customer Interface Test (CIT) and see if your SD card passes or fails the test. You can access the test by dialing ##634# which will bring up the diagnostic menu. I'm trying to see if there's a correlation between lockups and SD card failures.
If you run the test, post the results including:
Test result - pass or fail and any status code
SD capacity - 8 or 16GB
Whether or not you have frequent lockups that require a battery pull (not "normal" app crashes)
I'll go first
Pass
8GB
Not having frequent lockups
Fail - Code 102
16GB
Lockups with the marketplace
pjfan75 said:
If you have a Dell Venue Pro, please try the Customer Interface Test (CIT) and see if your SD card passes or fails the test. You can access the test by dialing ##634# which will bring up the diagnostic menu. I'm trying to see if there's a correlation between lockups and SD card failures.
If you run the test, post the results including:
Test result - pass or fail and any status code
SD capacity - 8 or 16GB
Whether or not you have frequent lockups (not "normal" app crashes)
Click to expand...
Click to collapse
SD Insert status: Inserted
SD card status: 110 (not OK)
SD card size: 15.193 GB
I had frequent lockups in the Marketplace and other apps. Ironically, the phone actually crashed the first time I tried this ##634#!
orochidp said:
Fail - Code 102
16GB
Lockups with the marketplace
Click to expand...
Click to collapse
same result here
Pass
16 GB
Not having frequent Marketplace lockups*
* note: I used to have Marketplace problems, but it has been fine since I did a hard reset. I still get WiFi-related freezes where the "people" tile fills up with nine photos, as reported elsewhere on this site.
For those reporting Marketplace crashes, is the phone actually locking up and requiring a battery pull? The Marketplace app crashes a lot in WP7 generally on all the phones I've tried (HD7, Focus, DVP), but I can always get back to the home screen after a few seconds of pressing the home button.
pjfan75 said:
If you have a Dell Venue Pro, please try the Customer Interface Test (CIT) and see if your SD card passes or fails the test. You can access the test by dialing ##634# which will bring up the diagnostic menu. I'm trying to see if there's a correlation between lockups and SD card failures.
If you run the test, post the results including:
Test result - pass or fail and any status code
SD capacity - 8 or 16GB
Whether or not you have frequent lockups (not "normal" app crashes)
Click to expand...
Click to collapse
Pass
16g
had 3 MP lockups and 2 lock ups in email
pjfan75 said:
For those reporting Marketplace crashes, is the phone actually locking up and requiring a battery pull? The Marketplace app crashes a lot in WP7 generally on all the phones I've tried (HD7, Focus, DVP), but I can always get back to the home screen after a few seconds of pressing the home button.
Click to expand...
Click to collapse
Some of both
1. Pass
2. 32 GB (originally 8 GB)
3. No hangups (1 week with 32 GB Card)
Replaced 8 GB card with Sandisk 32 GB Class 2 model which was listed as compatible by Sandisk and later removed from Sandisk site.
pjfan75 said:
If you have a Dell Venue Pro, please try the Customer Interface Test (CIT) and see if your SD card passes or fails the test. You can access the test by dialing ##634# which will bring up the diagnostic menu. I'm trying to see if there's a correlation between lockups and SD card failures.
If you run the test, post the results including:
Test result - pass or fail and any status code
SD capacity - 8 or 16GB
Whether or not you have frequent lockups that require a battery pull (not "normal" app crashes)
Click to expand...
Click to collapse
-sd card status-110(not OK)
-16gb
-i began having frequent lockups requiring a battery pull while using wifi starting last week (received my vp on dec 24), and i stopped using wifi and since then no lockups at all.
pjfan75 said:
For those reporting Marketplace crashes, is the phone actually locking up and requiring a battery pull? The Marketplace app crashes a lot in WP7 generally on all the phones I've tried (HD7, Focus, DVP), but I can always get back to the home screen after a few seconds of pressing the home button.
Click to expand...
Click to collapse
I've only had to pull the battery once, the rest were fine after holding the power button for 3 or so seconds. Hitting it again brought up the lockscreen like normal.
As for the other phones, my girlfriend has had the HD7 since launch day and she'd not had a single problem with lockups. It's anecdotal, but this is completely a device-specific error.
SD Insert status: Inserted
SD card status: 103 (not OK)
SD card size: 15.193 GB
I am not sure how to decipher the results. I get to the above screen and the phone screen says "CIT: Please wait for 5 sec...". Nothing happens after that. Does this mean I have a bad SD card? For the people who passed the test, does the phone automatically take you to the next test?
I experience lockups when on WiFi and at random times. Not frequent lockups, but they're there. I have ordered a replacement.
SD Card Inserted Inserted
SD Card Status 110 (not OK)
SD Card size 15.193GB
CIT = FAIL
Anytime I connect to Wifi and go to marketplace to download I have a guaranteed freeze that requires a battery pull. Even holding down power button for 15 secs has no effect.
ZappiestOyster said:
SD Insert status: Inserted
SD card status: 103 (not OK)
SD card size: 15.193 GB
I am not sure how to decipher the results. I get to the above screen and the phone screen says "CIT: Please wait for 5 sec...". Nothing happens after that. Does this mean I have a bad SD card? For the people who passed the test, does the phone automatically take you to the next test?
I experience lockups when on WiFi and at random times. Not frequent lockups, but they're there. I have ordered a replacement.
Click to expand...
Click to collapse
My 8GB card passed the SD test (result was 0 OK) and the phone automatically went to the next one.
1. Pass
2. 16GB
3. No lockups yet (haven't inserted SIM, but marketplace worked fine over wifi)
1. Test Results: All pass.
2. 16 GB
3. Only one crash in a week, maybe not even a crash.
Sad I have to return it because it won't wirelessly sync. I'll definitely be performing this test on the replacement.
This is weird and might just kill the whole SD card theory.
OK! I have the DVP 16GB. As I've stated before. It's a guaranteed crash everytime I have wifi on and try to download via marketplace.
Well! I put my DVP in airplane mode (essentially turning of cellular) and left wifi on. No freezes what so ever. I even reset my device a couple time just to make sure it wasn't a fluke.
Now this is not a solution just an observation as it renders the device useless if I have to turn off cellular to use wifi.
alabij said:
This is weird and might just kill the whole SD card theory.
OK! I have the DVP 16GB. As I've stated before. It's a guaranteed crash everytime I have wifi on and try to download via marketplace.
Well! I put my DVP in airplane mode (essentially turning of cellular) and left wifi on. No freezes what so ever. I even reset my device a couple time just to make sure it wasn't a fluke.
Now this is not a solution just an observation as it renders the device useless if I have to turn off cellular to use wifi.
Click to expand...
Click to collapse
I just tried that (airplane + wifi enabled) and attempted to downloaded a large game from the marketplace (Glyder). I wasn't able to test your observation since the phone went to sleep after the screen time out. After that I couldn't wake it up. The button lights would turn on but the screen remained black. I had to do a battery pull.
alabij said:
This is weird and might just kill the whole SD card theory.
OK! I have the DVP 16GB. As I've stated before. It's a guaranteed crash everytime I have wifi on and try to download via marketplace.
Well! I put my DVP in airplane mode (essentially turning of cellular) and left wifi on. No freezes what so ever. I even reset my device a couple time just to make sure it wasn't a fluke.
Now this is not a solution just an observation as it renders the device useless if I have to turn off cellular to use wifi.
Click to expand...
Click to collapse
velglarn said:
1. Pass
2. 16GB
3. No lockups yet (haven't inserted SIM, but marketplace worked fine over wifi)
Click to expand...
Click to collapse
same here, before i had put in my sim card i was testing out the phone for a week and while on wifi I had no crashes, it wasn't until i put in the sim that it started acting all screwy.. i got the 16gb

[Q]Anyone experiencing slowdowns?

I fell in love with WP7 but recently I'm having trouble while using it.
Sometimes it just suddenly screen freeze, it happens most in the music app, sometimes while browsing after loading a page.
Sometimes I click on an application and it just finishes the transitions and after like 7 seconds and then returns to my home screen without loading the app.
I'm thinking its SD related, I'm using a Kingstone SDHC 16GB class 4 card,
Is there anyone experiencing the same issues?
Take the card out while the phones still on, wait a minute, put it back in, then try.
I'm not sure I can do that without destroying the OS
Seeing that I just did this and it hindered the problem, I think you can.
Do it when the screens off.
tkato said:
I fell in love with WP7 but recently I'm having trouble while using it.
Sometimes it just suddenly screen freeze, it happens most in the music app, sometimes while browsing after loading a page.
Sometimes I click on an application and it just finishes the transitions and after like 7 seconds and then returns to my home screen without loading the app.
I'm thinking its SD related, I'm using a Kingstone SDHC 16GB class 4 card,
Is there anyone experiencing the same issues?
Click to expand...
Click to collapse
This problem went away for me after I changed my SD card to a compatible one.

Note Crashes and Restarts upon turning on

Hi,
I have a galaxy note that's rooted. i am having a strange issue. After I turn on the phone it boots up fine and I can see the launcher and flip screens. In about 2 minutes the phone seems to hang and restarts. This keeps on repeating and the only way is to remove the SD card. I have a Transcend 16GB class 10 card so speed should not be an issue.
Please help.
Thanks,
Amit.

[Q] SD card unmount during sleep / Media Scanner battery drain

Guys,
I'm using GT-I9500 with 32 GB Micros SD Card (Sandisk Ultra HC) in in the past, it happened maybe once or twice I received the notification stating: "SD Card was removed unexpectedly". Of course - I did not remove it from the phone but still notification popped up and card was "gone" (phone could not see it). Everything returned back to normal after reboot.
This problem occurred maybe once a three weeks and it wasn't a big deal.
Situation has changed with firmware update i9500XXUBMEA (stock, no root). Since then, my card gets unmounted 10 times a day - or more. It happens most often when I put my phone away and when I wake it up - I get the message about "Unexpected removal" or "SD card is being prepared" (like it was just mounted).
This second message is now even a bigger issue because it looks like - when phone is asleep, SD card gets unmounted and mounted back many times ! This causes a HUGE battery drain due to MediaScanner service constantly indexing this card upon remounting. It goes to the point where 60% of my battery is gone in 1,5-2h.
I tried this SD card in my Blackberry - no problem. I tried in my wife's phone - no problem. Only problem occurs in my S4.
If i take out the card - MediaScanner drain does not occur anymore.
Any ideas? Any help?
tomaszupl said:
...
"SD Card was removed unexpectedly".
......
Click to expand...
Click to collapse
Same trouble here, using a 64 Sandisk class 10 SD, with EchoeRom BMGA. Any solution or idea if it´s soft problem? Thank´s.
tomaszupl said:
Guys,
I'm using GT-I9500 with 32 GB Micros SD Card (Sandisk Ultra HC) in in the past, it happened maybe once or twice I received the notification stating: "SD Card was removed unexpectedly". Of course - I did not remove it from the phone but still notification popped up and card was "gone" (phone could not see it). Everything returned back to normal after reboot.
This problem occurred maybe once a three weeks and it wasn't a big deal.
Situation has changed with firmware update i9500XXUBMEA (stock, no root). Since then, my card gets unmounted 10 times a day - or more. It happens most often when I put my phone away and when I wake it up - I get the message about "Unexpected removal" or "SD card is being prepared" (like it was just mounted).
This second message is now even a bigger issue because it looks like - when phone is asleep, SD card gets unmounted and mounted back many times ! This causes a HUGE battery drain due to MediaScanner service constantly indexing this card upon remounting. It goes to the point where 60% of my battery is gone in 1,5-2h.
Click to expand...
Click to collapse
Same issue on my S4.
I also have 32 GB Micros SD Card. I was thinking to get sdcard replaced under warranty.
But it appears, sdcard is working fine on other phones.
Same problem here.
No solution?
--- Send from my phone ---
GRTZ FROM BELGIUM! Danny Schaukens Service.
S4 have problems with SANDISK SD cards
Solution is to buy Samsung SD card
Yea it sucks.....
GT-I9505
What a shame !!!
--- Send from my phone ---
GRTZ FROM BELGIUM! www.ds-service.be
DannySchaukens said:
Same problem here.
No solution?
--- Send from my phone ---
GRTZ FROM BELGIUM! Danny Schaukens Service.
Click to expand...
Click to collapse
Sandisk admits to faults with SD cards and that they have implemented fix in new cards.
http://forum.xda-developers.com/showthread.php?t=2197548
Also
http://forum.xda-developers.com/showpost.php?p=39537243&postcount=3

Note 4 random random reboots / reset

Hi,
Posting for some help.
I have just bought a 2nd hand galaxy note 4 off my friend here in New Zealand.
It is running marshmallow 6.0.1 and i noticed when i put my old micro sd 32gb card in i got a few instances where the phone would randomly turn itself off and restart.
This stopped having regularly after I got the phone all setup, but then recently I noticed occasionally it will kinda of reset itself but not shutdown but it will bring up the option on the notification bar memory card to either explore or unmont and also i have to put my backup password into unlock the phone where normally i just used fingerprint scanner.
Im getting a new memory card shortly and read somewhere its a good idea to use the built in format option to format the new card when I put it in.
It seems to be a widely reported issue but it doesnt happen very often.
Any suggestions.
Thanks.

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