Database Users

HD Mini looses Storage Card during tomtom

Hello, since a few months, my Tomtom 7.916 crashes regularly. It has 3 appearences:
1) complete freeze, need to remove battery
2) distorted screen
3) crashing program: gives message that files from storage card cannot be read.
In case of 2) and 3), my HD mini seems not able to find the Storage Card anymore: both in settings and in explorer. After a soft reset, the card is back again. During sommer Holiday, I did not have any issue at all. The only thing I remember from that time is that at some stage, the storage card was known as storage card2, which was also quite annoying though, but that happened only once or twice: my issue now happens everytime I use Tomtom, sometimes once every hour, sometimes once every minute.
Any ideas are welcome.

i have faced the same issue i lost all my data and apps that was stored on my memory card , it happened after i was using the the phone while being plugged to the pc and i restated my phone cuz it was stuck (still plugged ) after i switched on back the phone to my surprise i cudnt read my installed apps it says either the app is removed or relocated but then when i went to the explorer file to take a look at my storage card i found it empty !!!!!! i lost all the data there
i have a 8 GB memory card so im guessing maybe the issue is from the card itself or that its from china!! i have no clue yet, up to now its working fine .

ok, I must say in my case, I never lost any data from the storage card. But indeed, it cold still be the cause of the problems. Are there any ways to reformat the SD card in order to obtain more reliabile performance? What did you do with it when you lost all the data?

Did another check:
when Tomtom is running, and I plug in the USB cable and choose the diskdrive option, I get exactly the same failure signature 1) 2) or 3) as listed above. So maybe, my HD mini sometimes "thinks" a data cable is connected iso just the charger. I know there has been an issue in the beginning with the HD mini not recognising when a charging cable was connected.
Any thought on this? Do I talk nonsense?

Try TTN7.917.9186_vga_black_cuckoo_NOBT instead of 916, had the same issues with 916 before!

willio said:
Try TTN7.917.9186_vga_black_cuckoo_NOBT instead of 916, had the same issues with 916 before!
Click to expand...
Click to collapse
Sorry, made a mistake in my first post: this 7.917.9186 is exactly the one I am already running.

Had the same issue with my storage card. Solved by reinstalling the same software again (7.916)

Does it only happen with tom tom? I haven't used tom tom today, but my SD card suddenly is gone ! This is the second time in a few months...and it really annoys me, it really looks like a bug in WM. Thankfully this time, after a reboot it works again....

I had similar effects also without Tomtom, but then the storage card became "storage card 2". And after a reboot it became "storage card" again. But with Tomtom I completely loose the card, and it comes back after reboot. So a bit different, but your case could have the same reason. I will try a reinstall.

DVP owners - check if your SD card is working properly. May explain lockups.

If you have a Dell Venue Pro, please try the Customer Interface Test (CIT) and see if your SD card passes or fails the test. You can access the test by dialing ##634# which will bring up the diagnostic menu. I'm trying to see if there's a correlation between lockups and SD card failures.
If you run the test, post the results including:
Test result - pass or fail and any status code
SD capacity - 8 or 16GB
Whether or not you have frequent lockups that require a battery pull (not "normal" app crashes)

I'll go first
Pass
8GB
Not having frequent lockups

Fail - Code 102
16GB
Lockups with the marketplace

pjfan75 said:
If you have a Dell Venue Pro, please try the Customer Interface Test (CIT) and see if your SD card passes or fails the test. You can access the test by dialing ##634# which will bring up the diagnostic menu. I'm trying to see if there's a correlation between lockups and SD card failures.
If you run the test, post the results including:
Test result - pass or fail and any status code
SD capacity - 8 or 16GB
Whether or not you have frequent lockups (not "normal" app crashes)
Click to expand...
Click to collapse
SD Insert status: Inserted
SD card status: 110 (not OK)
SD card size: 15.193 GB
I had frequent lockups in the Marketplace and other apps. Ironically, the phone actually crashed the first time I tried this ##634#!

orochidp said:
Fail - Code 102
16GB
Lockups with the marketplace
Click to expand...
Click to collapse
same result here

Pass
16 GB
Not having frequent Marketplace lockups*
* note: I used to have Marketplace problems, but it has been fine since I did a hard reset. I still get WiFi-related freezes where the "people" tile fills up with nine photos, as reported elsewhere on this site.

For those reporting Marketplace crashes, is the phone actually locking up and requiring a battery pull? The Marketplace app crashes a lot in WP7 generally on all the phones I've tried (HD7, Focus, DVP), but I can always get back to the home screen after a few seconds of pressing the home button.

pjfan75 said:
If you have a Dell Venue Pro, please try the Customer Interface Test (CIT) and see if your SD card passes or fails the test. You can access the test by dialing ##634# which will bring up the diagnostic menu. I'm trying to see if there's a correlation between lockups and SD card failures.
If you run the test, post the results including:
Test result - pass or fail and any status code
SD capacity - 8 or 16GB
Whether or not you have frequent lockups (not "normal" app crashes)
Click to expand...
Click to collapse
Pass
16g
had 3 MP lockups and 2 lock ups in email

pjfan75 said:
For those reporting Marketplace crashes, is the phone actually locking up and requiring a battery pull? The Marketplace app crashes a lot in WP7 generally on all the phones I've tried (HD7, Focus, DVP), but I can always get back to the home screen after a few seconds of pressing the home button.
Click to expand...
Click to collapse
Some of both

1. Pass
2. 32 GB (originally 8 GB)
3. No hangups (1 week with 32 GB Card)
Replaced 8 GB card with Sandisk 32 GB Class 2 model which was listed as compatible by Sandisk and later removed from Sandisk site.

pjfan75 said:
If you have a Dell Venue Pro, please try the Customer Interface Test (CIT) and see if your SD card passes or fails the test. You can access the test by dialing ##634# which will bring up the diagnostic menu. I'm trying to see if there's a correlation between lockups and SD card failures.
If you run the test, post the results including:
Test result - pass or fail and any status code
SD capacity - 8 or 16GB
Whether or not you have frequent lockups that require a battery pull (not "normal" app crashes)
Click to expand...
Click to collapse
-sd card status-110(not OK)
-16gb
-i began having frequent lockups requiring a battery pull while using wifi starting last week (received my vp on dec 24), and i stopped using wifi and since then no lockups at all.

pjfan75 said:
For those reporting Marketplace crashes, is the phone actually locking up and requiring a battery pull? The Marketplace app crashes a lot in WP7 generally on all the phones I've tried (HD7, Focus, DVP), but I can always get back to the home screen after a few seconds of pressing the home button.
Click to expand...
Click to collapse
I've only had to pull the battery once, the rest were fine after holding the power button for 3 or so seconds. Hitting it again brought up the lockscreen like normal.
As for the other phones, my girlfriend has had the HD7 since launch day and she'd not had a single problem with lockups. It's anecdotal, but this is completely a device-specific error.

SD Insert status: Inserted
SD card status: 103 (not OK)
SD card size: 15.193 GB
I am not sure how to decipher the results. I get to the above screen and the phone screen says "CIT: Please wait for 5 sec...". Nothing happens after that. Does this mean I have a bad SD card? For the people who passed the test, does the phone automatically take you to the next test?
I experience lockups when on WiFi and at random times. Not frequent lockups, but they're there. I have ordered a replacement.

SD Card Inserted Inserted
SD Card Status 110 (not OK)
SD Card size 15.193GB
CIT = FAIL
Anytime I connect to Wifi and go to marketplace to download I have a guaranteed freeze that requires a battery pull. Even holding down power button for 15 secs has no effect.

ZappiestOyster said:
SD Insert status: Inserted
SD card status: 103 (not OK)
SD card size: 15.193 GB
I am not sure how to decipher the results. I get to the above screen and the phone screen says "CIT: Please wait for 5 sec...". Nothing happens after that. Does this mean I have a bad SD card? For the people who passed the test, does the phone automatically take you to the next test?
I experience lockups when on WiFi and at random times. Not frequent lockups, but they're there. I have ordered a replacement.
Click to expand...
Click to collapse
My 8GB card passed the SD test (result was 0 OK) and the phone automatically went to the next one.

1. Pass
2. 16GB
3. No lockups yet (haven't inserted SIM, but marketplace worked fine over wifi)

1. Test Results: All pass.
2. 16 GB
3. Only one crash in a week, maybe not even a crash.
Sad I have to return it because it won't wirelessly sync. I'll definitely be performing this test on the replacement.

This is weird and might just kill the whole SD card theory.
OK! I have the DVP 16GB. As I've stated before. It's a guaranteed crash everytime I have wifi on and try to download via marketplace.
Well! I put my DVP in airplane mode (essentially turning of cellular) and left wifi on. No freezes what so ever. I even reset my device a couple time just to make sure it wasn't a fluke.
Now this is not a solution just an observation as it renders the device useless if I have to turn off cellular to use wifi.

alabij said:
This is weird and might just kill the whole SD card theory.
OK! I have the DVP 16GB. As I've stated before. It's a guaranteed crash everytime I have wifi on and try to download via marketplace.
Well! I put my DVP in airplane mode (essentially turning of cellular) and left wifi on. No freezes what so ever. I even reset my device a couple time just to make sure it wasn't a fluke.
Now this is not a solution just an observation as it renders the device useless if I have to turn off cellular to use wifi.
Click to expand...
Click to collapse
I just tried that (airplane + wifi enabled) and attempted to downloaded a large game from the marketplace (Glyder). I wasn't able to test your observation since the phone went to sleep after the screen time out. After that I couldn't wake it up. The button lights would turn on but the screen remained black. I had to do a battery pull.

alabij said:
This is weird and might just kill the whole SD card theory.
OK! I have the DVP 16GB. As I've stated before. It's a guaranteed crash everytime I have wifi on and try to download via marketplace.
Well! I put my DVP in airplane mode (essentially turning of cellular) and left wifi on. No freezes what so ever. I even reset my device a couple time just to make sure it wasn't a fluke.
Now this is not a solution just an observation as it renders the device useless if I have to turn off cellular to use wifi.
Click to expand...
Click to collapse
velglarn said:
1. Pass
2. 16GB
3. No lockups yet (haven't inserted SIM, but marketplace worked fine over wifi)
Click to expand...
Click to collapse
same here, before i had put in my sim card i was testing out the phone for a week and while on wifi I had no crashes, it wasn't until i put in the sim that it started acting all screwy.. i got the 16gb

SD card notification

I put in Samsung SD card yesterday and this stupid notification keeps coming back even after trying disabling notifications. Anyone know how to get rid of this

Swipe to dismiss it. But once you restart your phone, it will come back. It's annoying for sure.

I think Samsung will release an update to fix this bug. I have the same problem too, you're not alone.

you may want to try powering off, eject sim tray, make sure microsd card is positioned properly in tray, carefully reinsert.
after that, hopefully the notification only occurs on boot. I did that yesterday, so far so good. My music app seemed be be having trouble finding music on my sd, which is why i tried this.

I was having the same problem with the sd-card notification so I copied everything and then formatted it in the phone then placed my back ups back in and haven't had the problem since try that it worked for me

Has anyone been able to move apps to SD as reported by Droid-Life? I cannot for the life of me figure out how.

jonathan3579 said:
Has anyone been able to move apps to SD as reported by Droid-Life? I cannot for the life of me figure out how.
Click to expand...
Click to collapse
Go to Settings>Applications> Applications Manager> Select the App you want to move> Storage> Change, and select "SD Card"
That will do ti.
PS you cannot do that on preinstalled apps.

Hey guys, just wanted to post a solution to the problem. All of you with this phone, that use an external SD card, are getting an annoying notification that says, "SD card For transferring photos and media," and it doesnt seem to go away. If this message appears over and over again in your status bar, the only known way to get rid of it was to previously just keep "clearing" it out or remove the SD card completely.
If you are receiving a notification "SD card For transferring photos and media" on your Samsung Galaxy S7 and you cannot get the notification to go away, please try to do the following:
1. BACKUP your sd card - plug your phone into your computer and copy off the contents of the SD card
2. On the phone, navigate to: Settings >> Memory >> SD Card
3. In the submenu, choose FORMAT
All of the data on the memory card will be formatted to the correct file system and the memory card will be reconnected to the phone for proper use. The message, "SD card For transferring photos and media" should no longer appear.
Hopefully this helped you out! Thanks!

But didn't most of us formatted the cards already the first time we insert it into the phone, and still getting the notification? At least I did. Do I need to format again?

Ducrider1199 said:
Hey guys, just wanted to post a solution to the problem. All of you with this phone, that use an external SD card, are getting an annoying notification that says, "SD card For transferring photos and media," and it doesnt seem to go away. If this message appears over and over again in your status bar, the only known way to get rid of it was to previously just keep "clearing" it out or remove the SD card completely.
If you are receiving a notification "SD card For transferring photos and media" on your Samsung Galaxy S7 and you cannot get the notification to go away, please try to do the following:
1. BACKUP your sd card - plug your phone into your computer and copy off the contents of the SD card
2. On the phone, navigate to: Settings >> Memory >> SD Card
3. In the submenu, choose FORMAT
All of the data on the memory card will be formatted to the correct file system and the memory card will be reconnected to the phone for proper use. The message, "SD card For transferring photos and media" should no longer appear.
Hopefully this helped you out! Thanks!
Click to expand...
Click to collapse
That doesn't work. I did that a few days ago and while the notifications went away for an entire two days, they came back and never left until I just removed the SD card completely. I even tried taping the SD card in the tray.
Just another bug filled phone from Samsung.

jrwingate6 said:
That doesn't work. I did that a few days ago and while the notifications went away for an entire two days, they came back and never left until I just removed the SD card completely. I even tried taping the SD card in the tray.
Just another bug filled phone from Samsung.
Click to expand...
Click to collapse
Maybe the new update fixed this?? Dont have my s7 yet till tomorrow [emoji108] [emoji108]
Sent from my SM-N920T using Tapatalk

nano303 said:
Maybe the new update fixed this?? Dont have my s7 yet till tomorrow [emoji108] [emoji108]
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Put my PNY 128gb back in after the update to test. So far so good, but it's only been an hour....
Edit1: Made it through a full day without the sd unmounting. This used to happen every 20 minutes or so before the update. Fingers crossed.
Edit2: Update didn't help. Unmounted a few times today.

I had this problem when I first got the phone on Friday night but it went away overnight. It hasn't popped up since
Sent from my SM-G935T using Tapatalk

serio22 said:
I had this problem when I first got the phone on Friday night but it went away overnight. It hasn't popped up since
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
You might get lucky but mine went away for over 24 hours and then reared it's ugly head again.

jrwingate6 said:
You might get lucky but mine went away for over 24 hours and then reared it's ugly head again.
Click to expand...
Click to collapse
That is crazy, but yeah I was pretty annoyed by it. If I remember I'll ask a Samsung rep tomorrow when I go to work and see if they know anything about it
Sent from my SM-G935T using Tapatalk

serio22 said:
That is crazy, but yeah I was pretty annoyed by it. If I remember I'll ask a Samsung rep tomorrow when I go to work and see if they know anything about it
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Not everyone gets this popup - could it be connected to specific SDCards and not all. I put a brand X 256 kg card in and no issies so far.

gaww said:
Not everyone gets this popup - could it be connected to specific SDCards and not all. I put a brand X 256 kg card in and no issies so far.
Click to expand...
Click to collapse
That's what I'm thinking. I'm using a SanDisk Extreme 64GB and I only get the notification when I reboot but I can swipe it away
Sent from my SM-G935T using Tapatalk

I haven't seen a notification since I changed it over to adoptable storage.

sonofskywalker3 said:
I haven't seen a notification since I changed it over to adoptable storage.
Click to expand...
Click to collapse
I figured they would go away when you change it to adoptable storage. Maybe these notifications are a bug Samsung created while trying to hide these SD card features such as adoptable storage from us.
Do you know if using adoptable storage lowers the read/write speeds?

There re two threads about the sd issue on the s7 edge forum and one in the s7 forum. Total of 8 people having problems. I checked several of the other carriers s7/s7 edge forums and not a single post that I could find.
I called T-Mo, and after messing with a tech guy for 10 minutes, they decided I should just get another phone. I was assured over and over again that it would not affect my BOGO submission, but the person who took my replacement order told me to make another submission after I get the replacement, which kind of makes me nervous. This phone if OK if it's free, but I wouldn't pay for it.

SD Card Notiftion keeps popping up - Help !

This notification keeps popping up a couple times a day. I've formatted, mounted, unmounted the card and it's still haunting me.
Is there any way to stop this?

Its a standard firmware thing it seems. Everyone with sd card gets it

felloffthetruck said:
This notification keeps popping up a couple times a day. I've formatted, mounted, unmounted the card and it's still haunting me.
Is there any way to stop this?
Click to expand...
Click to collapse
Does it only happen after a reboot? If so that's normal and there doesn't seem to be a way of supressing it.
If not then you may have an SD card problem. Some people have complained that the SD card keeps getting unmounted due to errors.
.

apprentice said:
Does it only happen after a reboot? If so that's normal and there doesn't seem to be a way of supressing it.
If not then you may have an SD card problem. Some people have complained that the SD card keeps getting unmounted due to errors.
.
Click to expand...
Click to collapse
I also have this but only after reboot. I don't have issues this unmounted card. I think you're right that's the sd card is maybe the problem. I have a Samsung evo 64gb in it. Used it in my s5 before.

I tried re sitting the card but no luck. I ended up removing it for now. Not happy cause it's never happened before with any other phone

The card stays mounted and works 100% but I keep getting that notification with no reboot involved.
You can just clear it away but it still rears it's ugly head a couple times a day.

felloffthetruck said:
The card stays mounted and works 100% but I keep getting that notification with no reboot involved.
You can just clear it away but it still rears it's ugly head a couple times a day.
Click to expand...
Click to collapse
What SD card do you have?

Chris_84 said:
I also have this but only after reboot. I don't have issues this unmounted card. I think you're right that's the sd card is maybe the problem. I have a Samsung evo 64gb in it. Used it in my s5 before.
Click to expand...
Click to collapse
I get this same thing and also have Sasmsung EVO 64gb. I've got a T-Mobile S7 Edge.

Pierre118 said:
What SD card do you have?
Click to expand...
Click to collapse
I have the Samsung 128GB Pro + in a Verizon S7 edge. Maybe I should use a slower card?

Pierre118 said:
What SD card do you have?
Click to expand...
Click to collapse
slayerh4x said:
I get this same thing and also have Sasmsung EVO 64gb. I've got a T-Mobile S7 Edge.
Click to expand...
Click to collapse
At least I'm not alone.

I'm getting it at random times, mostly when the phone is off. I even remounted the Samsung Evo+ 64G to make sure it's on correctly. It's happening and it's annoying.

PNY 64 GB high capacity and it's driving me insane. Even if I unmount it the phone automatically mounts it every so often!!

I get the same message when I power down and back up and thats on a samsung evo+.. haha

felloffthetruck said:
The card stays mounted and works 100% but I keep getting that notification with no reboot involved.
You can just clear it away but it still rears it's ugly head a couple times a day.
Click to expand...
Click to collapse
The notification presents itself when the SD card mounts, which is why you receive it every time you reboot. If you see it during normal use then the card is being unmounted and remounted for some reason. This means there is an issue either with the card, the card slot or a system process crash.

Chris_84 said:
I also have this but only after reboot. I don't have issues this unmounted card. I think you're right that's the sd card is maybe the problem. I have a Samsung evo 64gb in it. Used it in my s5 before.
Click to expand...
Click to collapse
apprentice said:
The notification presents itself when the SD card mounts, which is why you receive it every time you reboot. If you see it during normal use then the card is being unmounted and remounted for some reason. This means there is an issue either with the card, the card slot or a system process crash.
Click to expand...
Click to collapse
I will reseat the card when I have a chance and let you guys know. I've been having a few weird issues with this phone though. I can't enable System UI options by holding the settings icon in the notification center... it just never spins, my battery drains very fast in use and this SD card thing.

I am also getting these annoying SD Card notifications. Mine happen every time I turn the phone off. The notification is there when I wake the phone back up.
The card is a SanDisk 64gb Extreme Pro.
Sent from my SM-G935T using Tapatalk

I tried 3 different SD cards I had laying around and they'll all kept getting unmounted.
Here's how I fixed it: of course make sure than both the SD and the sim card are properly sitting on the tray , then SLOWLY insert the tray straight from all angles. When I say slowly it means between 8-15 seconds and NOT with a swift push!

There is a notification you can turn off so these stop. I believe its in the My Files app from samsung. turn off the notifications and it should go away.
( i may be wrong on the app, i had a bunch i turned down. finding running programs was not as easy to find as my old note)

Wonder if the Samsung Pro + card is the problem?
Was going to get the 200GB Sandisk for the same price but went for the Pro + as I thought it would be better.

felloffthetruck said:
This notification keeps popping up a couple times a day. I've formatted, mounted, unmounted the card and it's still haunting me.
Is there any way to stop this?
Click to expand...
Click to collapse
I was having the same problem, then I remembered the "OK Google" notification from android wear watches.
Follow along here.
This was a notification that people could not get rid of, it just sat there every time they turned the watches on.
Then people realised that it started dissapearing on its own.
Then we realised that it was set to appear until you used it so much, sort of like a reminder that it was there and then it would disappear.
Finally people realised if you just woke the watch up and said ok google a few times it would go away for good.
Still with me?
If so you might know what I am saying already.
If you use the SD card for a while the notification will go away and not come back.
I took about 20 pictures with the camera set to store pictures on the SD card and it went away.
My wife took a 20 second video and hers went away.
TLDR, Use the SD card, the notification is just a reminder that it is there and available.

Note 4 random random reboots / reset

Hi,
Posting for some help.
I have just bought a 2nd hand galaxy note 4 off my friend here in New Zealand.
It is running marshmallow 6.0.1 and i noticed when i put my old micro sd 32gb card in i got a few instances where the phone would randomly turn itself off and restart.
This stopped having regularly after I got the phone all setup, but then recently I noticed occasionally it will kinda of reset itself but not shutdown but it will bring up the option on the notification bar memory card to either explore or unmont and also i have to put my backup password into unlock the phone where normally i just used fingerprint scanner.
Im getting a new memory card shortly and read somewhere its a good idea to use the built in format option to format the new card when I put it in.
It seems to be a widely reported issue but it doesnt happen very often.
Any suggestions.
Thanks.