Database Users

phone profiles 5.5 trial making screen flicker and xda reset

i have just been testing out phone profiles. no sooner had i started to play around with it my screen started to flicker and the system kept of reseting itself.
has anyone else had this problem? :?
does anyone have a copy of 3.1 trial instead?

Is it really due to Phone Profile? I've also installed Phone Profile 5.0 on my XDA II, just last week. These two days it kept restart by itself, anytime anywhere. I tried hard reset the device but the problem still persist. I've no choice but to sent it for servicing, can only get it back in another two days.

I have not had any major issues with the Phone Profiles 5.5 trial download, but I cannot seem to remove the Program through the normal channels. Neither Active Sync, item grayed out and can't uncheck it, or via PPC removal process-says it is running, but it is not or at least I can't stop it.
Any suggestions?
Ed

i remember seeing something in another post regarding a .dll file in the \windows folder which is run on boot. renaming this file and doing a soft reset prevented this from reoccuring.
maybe you will be able to stop the process long enough to disable it. there is a free program called phm task manager which may give you a chance to end the task and rename the .dll

First solution is the right one.
1- When you try to uninstall it, remember the locking file name
2- Rename this file
3- Soft-reset
4- uninstall
5- delete renamed file
Seems to be a really usefull and nice tool but too much bugs for me: 2 popups (with IA-Caller ID) on incoming call, problems when tried to use my own template, no group-ringing... Had to uninstall too. I think I'll buy it when debugged !
Serge

HTC Touch stuck in Windows folder

Pls need help urgently
My HTC Touch is stuck in the windows folder in file explorer , tried soft resetting and battery removal yet explorer starts in windows folder and am unable to use explorer, have no alternate explorer software either nor do i have any registry modification software. cant afford to lose data from hard resetting.
Please guys, this is an emergency
Thanks in advance...

Me too!!
My phone does the exact same thing. Ditto. It just hangs in the default explorer mode under windows....and I have to end it from the task manager. It was annoying in the begining but then I got resco explorer.....works a million times better than the stock file explorer, but the fact remains that I still have the same problems with it. I would recommend you install resco explorer and continue so tht it doesn't hamper your phones usage.
Inputs from anyone on this really appreciated.

It is very slow for me too. Do you still see the icon moving indicating that the device is working at opening the folder? If so, You just try to be patient and let it work itself out. If it is really getting stuck, try hooking up your device to your computer using activesinc and see if you can access the windows folder that way. If you have been saving things to the windows folder, then move them out of the windows folder into another folder so that there isn't anything else extra in the windows folder that doesn't need to be there. Do this through activesinc using your computer. Also, if you have other applications running in the background while trying to access the Window's folder, you will see a slow down in performance while it is trying to access the files in the folder.

The device just hangs entirely....I dont see anything on the screen. Just the busy icon...and I've tried giving it some time as well. Left it untouched for upto 15-20 mins at times. And still no go. Would it take longer than that? Besides when I try to end the program from the task manager, it shows the program not responding pop up as well indicating the application has hung. I can access the windows folder through activesync without any problems. Is this like a bug or a known issue or something like that? I used to think its only my device...alas....Im not alone!

Actually it is not stuck, frozen or hanged ... it just takes a loooooooooong time
That happened to me, use some other sw like GS Finder (freeware)

[email protected] said:
The device just hangs entirely....I dont see anything on the screen. Just the busy icon...and I've tried giving it some time as well. Left it untouched for upto 15-20 mins at times. And still no go. Would it take longer than that? Besides when I try to end the program from the task manager, it shows the program not responding pop up as well indicating the application has hung. I can access the windows folder through activesync without any problems. Is this like a bug or a known issue or something like that? I used to think its only my device...alas....Im not alone!
Click to expand...
Click to collapse
I havn't heard of any known bugs or issue with accessing Windows folder. For me it usually takes a couple of minutes minimum to open the Windows folder. All other folders open immediately. Maybe you should try a different app for viewing your files as already suggested. I really can't say what is causing your problems. Could be that you have an app installed that is causing conflict. I don't know how much better a different app would work for viewing your files; however, it may be worth a try in your case. It seems unnessarily long to open the windows folder. I have tried using different programs to access my windows folder and it still takes at least 2 minutes to open the folder to view the contents. I avoid it as much as possible.
also - Don't let your phone go to sleep when your device is trying to open the windows folder. I have found that once when I let my device go to sleep while working on opening the file that it did freeze and I needed to perform a soft reset.

booterr said:
Actually it is not stuck, frozen or hanged ... it just takes a loooooooooong time
That happened to me, use some other sw like GS Finder (freeware)
Click to expand...
Click to collapse
This happens to me too. It just takes a long time loading all the files in windows, it's not stuck. But what an odd problem :S

hello
It's slow .. always has been .. always wil be ....
It's slow in the Diamond...
Touch HD ...
It slow as it has to read all the files on thre ROM .. yes it should be faster .. but the so should life !!

It works!
You know guys....all this time....I thought my device was being retarded and thats why file explorer would hang....but after reading what all of y'all had to say....I decided to give it one more shot...and I tried it...and left it on.......and after wht seemed like an eternity.....I was finally able to open the windows folder (ofcourse I had to wait approx 25 mins which I think is insane...coz no one in their right mind will ever wait that long to open a single folder). But it did work. And so I guess in conclusion, it doesn't hang....it really does take a s*** load of time to open. Now I dare not go into the windows directory using file explorer
Thanks you guys.

[email protected] said:
You know guys....all this time....I thought my device was being retarded and thats why file explorer would hang....but after reading what all of y'all had to say....I decided to give it one more shot...and I tried it...and left it on.......and after wht seemed like an eternity.....I was finally able to open the windows folder (ofcourse I had to wait approx 25 mins which I think is insane...coz no one in their right mind will ever wait that long to open a single folder). But it did work. And so I guess in conclusion, it doesn't hang....it really does take a s*** load of time to open. Now I dare not go into the windows directory using file explorer
Thanks you guys.
Click to expand...
Click to collapse
Try using one of the newer cooked ROMs, it should only take 10-20 seconds now.

guys, i also faced this problem several times , it takes loong looong time to load.. anybody has resco explorer ?

I had same issue but got fed up with it and reset my Touch and reloaded all software. it loads up windows folder much quicker now say 20 seconds compared to -well in the end it was not even opening it. I think its like windows - after time the registry gets clogged up and it just grinds to a halt. i am always trying out new software which never fully deletes.

HTC Touch stuck in Windows folder - solution!
I believe we have found out why the HTC Touch is stuck in the windows folder in file explorer. I inadvertently had the unit sort by "file type". When I did that, the problems began. As soon as I reset the sort to "name" - everything went back to normal (fast). I was ready to take the thing back when we noticed the difference in speed between his phone and my phone.

i used to have this problem with the original rom but it usually was about 2 miutes (not 25) but after CID unlock higher ipl/spl (3.07) and onx 4.2.1 rom it works fine

I had the same problem, and i solved it by overclocking the processor to 221 Mhz and left the file explorer do its work till it read all the files in windows folder then it was returned to normal... then i changed the directory (tapped on UP)... and voila... it's back to normal...

Just got the pro and my windows folder was working fine until i sorted by type accidentally (i have meat thumbs) and it just hung for awhile, so i shut the screen off and let it do its thing. Came back after searching the forums and seen an error "An Information Rights Management error has occured. If the problem persists, reboot your device or re-activate Information Rights Management by connecting to your PC" i had it plugged in before this and when i was done copying this to the device i just unplugged it the quick way rather than going to disconnect USB device in the taskbar. Hooked it back up to windows and released it through the taskbar, now it works fine in the windows folder. Dont know if this would solve ur problem but it may help figure out the problem.

casachavez said:
I believe we have found out why the HTC Touch is stuck in the windows folder in file explorer. I inadvertently had the unit sort by "file type". When I did that, the problems began. As soon as I reset the sort to "name" - everything went back to normal (fast). I was ready to take the thing back when we noticed the difference in speed between his phone and my phone.
Click to expand...
Click to collapse
Yes you have mate- works like a charm now. thanks
/S/

[Q] mylibrary keeps crashing

Anybody know what to do here?
Every time i start it, it crashes?

Mine did that at one time. Seemed like it was related to being plugged in to the PC. If you aren't plugged to your PC I don't have good advice, otherwise try disconnecting.

No, I wasn't. *sigh*
I tried going into apps and clearing cache and stuff - didn't help.

Mine too. It worked first day i had it...now it FC every time. Very frustrating too. I've even factory reset, force stop, clear cache, etc. Nothing!!
Sent from my Transformer TF101 using XDA Premium App

it happened to me twice, and I fixed it both by turning on airplane mode.
Hope that helps

I have had it happen to me also... the first time it was a bad ebook... ball i did was remove all my books and cleared the cache, then re-added the books one at a time... this time i have no clue what is doing it...

kuobob said:
it happened to me twice, and I fixed it both by turning on airplane mode.
Hope that helps
Click to expand...
Click to collapse
Awesome tip...was almost going bald pulling my hair out.

what a pita... thanks to this issue I wasted 2 hours tonight trying other readers, they all suck btw.

MyLibrary workaround
I found some information in another forum, where a member says he called ASUS - which told him it was a problem with the MyLibrary servers. Apparently, if there's an internet connection and the servers are down it crashes the app.
The workaround is to put it airplane mode. I did that and BAM - it will open fine.
Once MyLibrary is running in Airplane Mode, you can turn Airplane Mode off and the app will continue running. So you CAN read and get your emails. The servers are supposed to be fixed soon (within 24 hours of this post).
FYI, I had gone through - fix permissions ... and when that didn't work, cleared the data and cache for the app -- and when that didn't work, reflashed Prime!1.5 and THEN fixed permissions -- and was at my last step before doing a full reflash with a factory data reset before I found the workaround. Boy, I'm glad I didn't go that far

Same problem here. Just tried putting it in Airplane mode, and it didn't seem to help. It's really frustrating. I've scoured the File Manager and I simply don't know what's causing it to do this.
Edit: Wow, I actually found it from checking one more time. It was in a temporary folder in my Nook folder and it was a magazine. Crazy.

MyLibrary crashes on files it can not "understand"
After having several MyLibrary crashing problems I think its due to text files being discovered by the MyLibrary. During some kind of app installation a log.txt was created on the file system. Unfortunately MyLibrary scans the whole file system for books and text files. It chokes on a simple log.txt for example.
Sometimes it crashed not so fast and I was able to quickly open the standard epub Alice in Wonderland (actually MyLibrary re-creates it after you delete it from the file system), and it actually opened the e-book correctly. However it crashed when it encountered the log.txt.
Still Asus should really quickly fix this, because when people have gathered a large library of ebooks and book text files, then it will be hard to notice a "violating" file...
Anyhow, the deletion of the suspected text file really took away my problem. The first time I tried with factory reset, but it didn't work back then. So don't try to do the cumbersome factory reset!
By the way, with ES File Exporer I searched for the suspected file and deleted it.

JoshuaRead said:
Same problem here. Just tried putting it in Airplane mode, and it didn't seem to help. It's really frustrating. I've scoured the File Manager and I simply don't know what's causing it to do this.
Edit: Wow, I actually found it from checking one more time. It was in a temporary folder in my Nook folder and it was a magazine. Crazy.
Click to expand...
Click to collapse
So ultimately what's causing this is bad programming.

DingieM said:
After having several MyLibrary crashing problems I think its due to text files being discovered by the MyLibrary. During some kind of app installation a log.txt was created on the file system. Unfortunately MyLibrary scans the whole file system for books and text files. It chokes on a simple log.txt for example.
Click to expand...
Click to collapse
This essentially turned out to be my problem as well. But that is really pathetic. Other programs should be free to create the files they need without MyBuggyLibrary crashing on them - nobody asked it to scan them in the first place. grrr
Helpful tip though.

And what's most frustrating for me - is that I really like the way MyLibrary works. The 2-page layout in landscape mode is the most natural e-book reader I've held.

Mylibrary cash because of corrupted epub or when the name is too long or with unusual character. Copy all your books on a sd card and then delete them from the internal storage. Eject the sd card and then clear the cache of mylibrary and open again, it should work, then you can put your file one by on to see which one is causing the problem. Hope it helps, it works for me.

aibo said:
Mylibrary cash because of corrupted epub or when the name is too long or with unusual character. Copy all your books on a sd card and then delete them from the internal storage. Eject the sd card and then clear the cache of mylibrary and open again, it should work, then you can put your file one by on to see which one is causing the problem. Hope it helps, it works for me.
Click to expand...
Click to collapse
Or as I said when it looks at a file, which is not an ebook but the config file of another app.

Yes, I also try to eject SD card, clear the caches and reinsert SD card to solve the FC issues.

reisa said:
I found some information in another forum, where a member says he called ASUS - which told him it was a problem with the MyLibrary servers. Apparently, if there's an internet connection and the servers are down it crashes the app.
The workaround is to put it airplane mode. I did that and BAM - it will open fine.
Once MyLibrary is running in Airplane Mode, you can turn Airplane Mode off and the app will continue running. So you CAN read and get your emails. The servers are supposed to be fixed soon (within 24 hours of this post).
FYI, I had gone through - fix permissions ... and when that didn't work, cleared the data and cache for the app -- and when that didn't work, reflashed Prime!1.5 and THEN fixed permissions -- and was at my last step before doing a full reflash with a factory data reset before I found the workaround. Boy, I'm glad I didn't go that far
Click to expand...
Click to collapse
+1 This solved the problem for me.
Looked at the @vibe app under ASUS cloud, it kept giving an error that it could not connect to the server. After airplane mode if functioned again.
Regards.....

[Q] CM9 android.process.media

Every time I boot the phone, the process android.process.media takes up 100% of the CPU for about a hour or so. In this time the phone responds very slow, and makes it almost unusable.
I do have a lot of pics on my SD-card (about 30.000), but they are in a hidden directory. Shouldn't the media-scanner skip hidden directories?
If I remove the pics the phones response is good. If I disable the media-scanner the phone also responds good, but the Gallery does not work anymore...
Does any one has a solution? Or is this a bug in CM9?
By the way: I do not have this problem in CM7.

Place a .nomedia file in your folder (any file should do or try an empty file. Just rename it to .nomedia)
Media scanner (and gallery apps) will skip the folder. 30 000 images?
Related, but not really the same thing: When I have a lot of music on my phone, my ram suddenly goes full, and everything is super-sluggish. Solution here was to uninstall doubletwist.
sent from my Defy+

I already tried the .nomedia trick. But it doesn't work. Therefore I think it is a bug in CM9. The .nomedia file shouldn't be necessarily in hidden directories anyway.

Not all files showing when connecting to new windows 10 laptop

So when I connect my Nexus 6P to my new Dell XPS13 and I chose file transfer as the connection option, the device shows up and I can see all the folders but when I open them it's like only select files are there. For example my download folder has a few word files, an xcel file, a few pictures and a small movie file. In the file explorer on my laptop, I only see one word document. So I know it can see the files but where are the rest? When I look on my phone they are still there.
Also my TWRP folder I see a few things but not the backup folder with my backup in it. I have hidden files selected to be shown on my laptop, is there something else I am missing?
EDIT: So this is strange, if I boot to recovery while connected, the drive pops back up and my laptop can see everything just fine, but if I reboot back to just the regular phone, the laptop stops seeing select files? I had an older windows 10 laptop and it didn't have this problem (I've since sold that, so that's not an option.)

Which files in particular? I noticed that sometimes I have to force media scanner to run and reconnect the phone to the computer at times, but the behavior is a bit erratic I havent pin pointed a specific time this occurs.

uodii said:
Which files in particular? I noticed that sometimes I have to force media scanner to run and reconnect the phone to the computer at times, but the behavior is a bit erratic I haven't pin pointed a specific time this occurs.
Click to expand...
Click to collapse
It's actually kind of random, but specifically in the TWRP folder there is a folder called BACKUPS that has my backup of my phone, and that whole folder doesn't show up.
Then random stuff like the one word document and one xcel document not showing up, but another word document does show up, it makes no sense to me.

Try going into device manager update device drivers, select location yourself and chose the phone for drivers location. Had to do that to mine when I first got it. It wouldn't let me even copy anything to the phone or create a folder or see contents of folders anytime I clocked on something it would say device disconnected

bump, this is driving me nuts.

This too happens to me. Formatting the phone completely had no effect... I'm going to do more playing around and see what happens.