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Helloes guys and goils.
I have a HTC wiz, and for a good few weeks now I have had problems with it.
First off, It would NOT charge through the Wall Socket OR USB, I let it run down over XMas and it's not been the same again.
It just will not charge or come on.
When I plug it into USB it looks as if it is charging, with the Orange light and The power bar turns to the socket looking thing, but when I leave it to charge it just goes off and doesnt come back on.
When I plug it into the wall socket the HTC does not respond.
I have been asking my mate in work to put it in his and charge it via HIS wall charger, which has worked a few times, but I seem to be getting a very awful run out of my battery.
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone.
What do you guys think I should do?
I heard somewhere that it is a SOFTWARE based charge and not a hardware based charge, what does that mean?
DO u think a flash would help it? I cant see it myself.
Or is my HTC just goosed?
Well
I can speak from experience when I tell you my wizard nuked 2 batteries...
how I dont know.
Hopefully one of the gurus can shed some light on your situation
(¯`·._.·[LaZaRuS]·._.·´¯) said:
. . .
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone. . .
Click to expand...
Click to collapse
If you do replace the battery, look on eBay - I got a new 1250 mA battery (there are also 1100 mA versions, don't get that) for $13.99US including shipping - works great!
Make sure its nothing simple... Try the USB cable plugged directly into the computer without using a USB hub (if you are) and different USB ports on the back of the computer. Also try different outlets for the AC adapter. If still nothing else I'd even ask for help from your local cell phone store (put on a sad face) and see if they'll lend you a power cord and or swap out batteries to see if they can reproduce the problem on a different Wizard, battery, etc.
There has been many posts on this subject with several different fixes.. i would suggest searching and reading and you can find your answers
My case
Hi,
I had somewhat similar problem with mine. My porblem was that I bought the Wizard with a Motorola charger. It had the same mini usb plug and when I plugged it to charge, the led on the wizard was orange and the Wizard indicated its charging, but the moment I unlugg it, the battery indicator was coming back to its previous state. My solution is to use the PC USB to charge it, on a couple of occasions I had the battery completely drained and had to "jump start it" by connecting the wires from the usb directly to the + and - of the battery. Even used once my good old AA Ni-MH charger to jump start the battery and it worked.
So perhaps you are not getting power from the cable, why not try with different charger or charging from another USB source (PC).
Hope this helps
Just happened to me tonight. Thought that my Wizard was toast as well.
I merely took the battery out for 10 minutes, put battery back in, and plugged device into original wall charger. All is well now.
-Jeff
I've got a wing with charging issues. I was wondering if someone with a wing could test something for me.
Will the wing run if it's plugged into the wall charger, and then has the battery removed?
Will the wing stay running in standby, plugged in, and has the battery removed, replaced, then is brought out of standby?
My wing recognizes when it's plugged in but instead of saying "charging" in power it just says A/C Only and continues to drain the battery. Also the red (Orange?) charging led does not light up. It's odd, and I would like some help with the above questions to try and ascertain what may be the problem.
Thanks!
Wall charger and then battery removed- Yes
Standby, plugin, battery removed/replaced, out of standby- yes
Its possible that your wall charger is not supplying enough power to the device to get it have a positive charge deficit on the battery drain. This might happen if the circuit is already full of other things or if you are plugging it into a power strip or surge protector.
Thank you very much for your time. I tried it in two outlets with nothing else in them and no dice. The charger is rated at 5v 1000ma so it shouldn't have trouble. Is the OEM charger made by delta?
It charges my other phones with a miniusb connector fine though, and I've tried two chargers on my wing. I think it's either the battery or something wrong with the phone.
One last thing, with the phone off and no battery in, will it start up when plugged in?
Thanks!
when i say that the wall is not supplying enough power, i'm saying that the cannot physically supply the kind of power that the wing needs to get charging. Its not really a matter of the charging unit or anything.
try (believe me this is a definitive test) going into a completely empty house and plugging your device in. If it doesnt charge, its probably hardware related.
By the way, it WILL start when plugged in. At least normally, i do believe.
PockyBum522 said:
Thank you very much for your time. I tried it in two outlets with nothing else in them and no dice. The charger is rated at 5v 1000ma so it shouldn't have trouble. Is the OEM charger made by delta?
It charges my other phones with a miniusb connector fine though, and I've tried two chargers on my wing. I think it's either the battery or something wrong with the phone.
One last thing, with the phone off and no battery in, will it start up when plugged in?
Thanks!
Click to expand...
Click to collapse
Are any of the chargers you tried specifially made to charge the wing? I used to have a razr and figured that car charger would work since it has the same miniusb but it does not charge my phone.
Just a thought.
Turns out i was wrong
if you take out the battery while plugged in, the phone will turn off.
Therefore i assume i was wrong about everything else too.
But seriously, i have no idea why it wouldnt charge. Call'em up and you might get a free replacement. I did (not for this issue though)
Oh! That makes me feel a little better. I've got what I think is an oem charger (If anyone else has a oem one, see if it's made by delta, if not then the guy who sold this to me may have given me the wrong charger) but I don't understand why it wouldn't charge off my computer back when it was at 70% either.
I've got a new battery coming in, so if that doesn't fix it I'll call em up.
PockyBum522 said:
Oh! That makes me feel a little better. I've got what I think is an oem charger (If anyone else has a oem one, see if it's made by delta, if not then the guy who sold this to me may have given me the wrong charger) but I don't understand why it wouldn't charge off my computer back when it was at 70% either.
I've got a new battery coming in, so if that doesn't fix it I'll call em up.
Click to expand...
Click to collapse
Try to charge the phone while it's off. If the orange light goes on, then it should be charging.
The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs). I suppose it's possible that the
motherboard was damaged somehow, but it has no
sign of damage and the only
problem is the battery not charging. charging
sign- It did show when the battery was charged.
Now that the battery has drained down,I will
sometimes get an orange light when plugging in
the USB charger.
The battery has drained to the point that the
charging animation indicator on the screen no
longer appears. The battery has been drained to
the point where it does not have enough
power to boot the phone..
shikhar623 said:
The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs).
Click to expand...
Click to collapse
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
just4ivaylo said:
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
Click to expand...
Click to collapse
go to original stock. you will come to know wheather is sofware problem or a hardware. you will be able to troubleshoot in a better way.
Already have. Looks like a hardware issue.
I gotta say...this phone has been all kinds of problems for me.
EDIT: My model is I9505
Whilst on holidays, I took my phone out of my bag (when I knew it was getting close to flat) to find it not turning on. I assumed the battery was dead, but when I plugged it into the charger it didn't charge. I fiddled around a bit, and eventually got the vibration and charging light - but it kept turning off before the green battery came on saying charging. Being on holidays I didn't have my USB jig, or even external battery charger with me. I assumed it was a loose connection with the charging port - as every time I tried to plug it into charge it would only sporadically say that it was charging - but never get past the picture of the battery and the swirling icon (prior to the green battery coming up).
Upon arriving home, I got out my external charger, took out the battery, charged it for a few hours, then tried it. Again - it wouldn't turn on.
I then tried plugging the phone in again - but to the 800mA charging doc micro USB, insteead of the standard 2 amp. Straight away I get the charging picture, and the little graphic showing me the phone is about 1% charged. I leave it, the screen goes off. I come back 15mins later, the phone is RIDICULOUSLY hot, and the screen off. I unplug and replug to find the battery is still at about the same 1% level. I turn the phone on - it boots, shows 1/2% and then turns off as soon as I unplug it from the dock - even if I plug it straight into a 2 amp charger. I now decide that maybe the battery itself is the issue - and it's not holding charge. So I whiz out and buy two replacement batteries (MPJ ones, as they were fairly cheap - and this was just for the sake of finding the issue).
I charge one for about an hour on the external charger (the phone didn't turn on when I put the battery straight in). Then put it in - same deal. Nothing. I plug it into the dock micro-USB out to charge - again it comes up as charging, and shows at about 1%. I turn it on, and again am shown 1/2% charge, and again as soon as I unplug from the micro USB dock it turns itself off.
It is almost as if the phone isn't taking any power from batteries, and only direct from the power outlet itself. I'm unsure what could possibly have caused this. I can only think it may have been an external battery which I was using for a while on holidays (which had a 1amp micro USB out, that I was using to try and keep my phone charged). That is the only thing I have done different over this period (at least as far as I can recall!)
So basically - in short:
i) Phone won't turn on unless plugged in to a low amp charger (Computer USB, dock micro USB out etc)
ii) Even after charging batteries in external charger (two different external chargers have been tried) the phone is showing 1/2% battery
iii) The phone turns off a few seconds after I unplug it from the power source.
Any ideas!? I will take the phone to get repaired after Christmas (if they still repair it, as it's running a custom ROM).
BTW. a USB jig worked for the first time this afternoon - when I tried it not long after taking the phone off the dock. It's also worth noting that the phone is ridiculously hot when on the dock (around the camera/sim/micro SD area).
Googling there seem to be a few in similar situations.
This YouTube shows it
http://www.youtube.com/watch?v=U5B2By7fGII
Sent from my R821 using Tapatalk
abbaskip said:
Googling there seem to be a few in similar situations.
This YouTube shows it
http://www.youtube.com/watch?v=U5B2By7fGII
Sent from my R821 using Tapatalk
Click to expand...
Click to collapse
did you even try with a spare battery? can you check if your battery swollen? it might be the battery's fault
Repulsa said:
did you even try with a spare battery? can you check if your battery swollen? it might be the battery's fault
Click to expand...
Click to collapse
Hi, thanks for the response.
As mentioned in my first post, battery was what I thought was the issue at one stage, but I've tried two other batteries too. The original battery isn't swollen, but in any case I'm having the same issue with the other batteries.
I've tried charging them all on external charger before using them in the phone, and I get the same issues regardless of what I do.
It just seems strange that the phone switches on (now showing 0%) when plugged in, but not when unplugged.
And the batteries aren't being read properly, as they show 0% regardless of how long I pre-charge for.
Experimenting tonight, I've found that if I try to boot into recovery - even when plugged into dock, it dies before it even gets into recover.
Yet, if I boot the phone, I get to the main Android launcher/lockscreen before it dies...
Really has me baffled.
abbaskip said:
Experimenting tonight, I've found that if I try to boot into recovery - even when plugged into dock, it dies before it even gets into recover.
Yet, if I boot the phone, I get to the main Android launcher/lockscreen before it dies...
Really has me baffled.
Click to expand...
Click to collapse
Hello again, if you have any spare battery and its has 50 or 100% try to reflash the rom just to see the results. or try a different chargers and cables as well, If it all fails, i think you should send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so your best option is to let Samsung handle it.
Repulsa said:
Hello again, if you have any spare battery and its has 50 or 100% try to reflash the rom just to see the results. or try a different chargers and cables as well, If it all fails, i think you should send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so your best option is to let Samsung handle it.
Click to expand...
Click to collapse
Thanks again for your response, but you're clearly not reading what my issue is before making suggestions. As I have now said twice - I have tried three batteries, and batteries that I have charged for hours on an external charger before using. But they still come up at 0%. Not sure how you imagine I flash a ROM
It may be a matter of taking it to my dealer it seems. If anyone else has suggestions before I get to that (after Christmas) it'd be much appreciated
The batteries fully charged on external chargers and I'm still getting the same issues.
I'm hoping it's not kernel related. Can anyone confirm that if it makes it to download mode Werth a jig (but turns off after a few seconds) that this would be a hardware issue? It only turns on with the jig when it's straight off the charger though - so seems it's still not using the battery for power, almost residual power somewhere.
Sent from my R821 using Tapatalk
abbaskip said:
EDIT: My model is I9505
Whilst on holidays, I took my phone out of my bag (when I knew it was getting close to flat) to find it not turning on. I assumed the battery was dead, but when I plugged it into the charger it didn't charge. I fiddled around a bit, and eventually got the vibration and charging light - but it kept turning off before the green battery came on saying charging. Being on holidays I didn't have my USB jig, or even external battery charger with me. I assumed it was a loose connection with the charging port - as every time I tried to plug it into charge it would only sporadically say that it was charging - but never get past the picture of the battery and the swirling icon (prior to the green battery coming up).
Upon arriving home, I got out my external charger, took out the battery, charged it for a few hours, then tried it. Again - it wouldn't turn on.
I then tried plugging the phone in again - but to the 800mA charging doc micro USB, insteead of the standard 2 amp. Straight away I get the charging picture, and the little graphic showing me the phone is about 1% charged. I leave it, the screen goes off. I come back 15mins later, the phone is RIDICULOUSLY hot, and the screen off. I unplug and replug to find the battery is still at about the same 1% level. I turn the phone on - it boots, shows 1/2% and then turns off as soon as I unplug it from the dock - even if I plug it straight into a 2 amp charger. I now decide that maybe the battery itself is the issue - and it's not holding charge. So I whiz out and buy two replacement batteries (MPJ ones, as they were fairly cheap - and this was just for the sake of finding the issue).
I charge one for about an hour on the external charger (the phone didn't turn on when I put the battery straight in). Then put it in - same deal. Nothing. I plug it into the dock micro-USB out to charge - again it comes up as charging, and shows at about 1%. I turn it on, and again am shown 1/2% charge, and again as soon as I unplug from the micro USB dock it turns itself off.
It is almost as if the phone isn't taking any power from batteries, and only direct from the power outlet itself. I'm unsure what could possibly have caused this. I can only think it may have been an external battery which I was using for a while on holidays (which had a 1amp micro USB out, that I was using to try and keep my phone charged). That is the only thing I have done different over this period (at least as far as I can recall!)
So basically - in short:
i) Phone won't turn on unless plugged in to a low amp charger (Computer USB, dock micro USB out etc)
ii) Even after charging batteries in external charger (two different external chargers have been tried) the phone is showing 1/2% battery
iii) The phone turns off a few seconds after I unplug it from the power source.
Any ideas!? I will take the phone to get repaired after Christmas (if they still repair it, as it's running a custom ROM).
BTW. a USB jig worked for the first time this afternoon - when I tried it not long after taking the phone off the dock. It's also worth noting that the phone is ridiculously hot when on the dock (around the camera/sim/micro SD area).
Click to expand...
Click to collapse
In my view its a fault of charging IC . Since you have tried with replacing battery.
nishangrg said:
In my view its a fault of charging IC . Since you have tried with replacing battery.
Click to expand...
Click to collapse
Sorry, what is charging IC? If it was a charging fault, a fully charged battery would work wouldn't it?
So I took my phone to my SP - Telstra. The phone, being only about 6 months old, was still within warranty period. Not surprisingly, Telstra have said that as there is a Custom ROM on the phone, the warranty is voided. I stated that my understanding is that under Australian law, as it is a hardware fault, and not a fault caused by the ROM, the warranty still stands - however Telstra wouldn't budge and said I have 5 days to decide if I want to pay the $300+ for the repair.
What is my next course of action? Has anybody had a similar issue previously? Is the TIO the next port of call? Or should I be going to NSW Department of Fair Trading?
I'm sure I've read previously that phones are still covered under warranty after rooting etc, if it can be shown that it's a hardware fault, not a software fault. As the battery doesn't seem to be powering the phone, this clearly seems to be the case - esp. as it is the same in download mode and recovery mode.
Any help would be great. Please don't post pointing out that I rooted my phone so THAT's my own fault etc. These posts aren't helpful, I already have know that.
So I took my phone to my SP - Telstra. The phone, being only about 6 months old, was still within warranty period. Not surprisingly, Telstra have said that as there is a Custom ROM on the phone, the warranty is voided. I stated that my understanding is that under Australian law, as it is a hardware fault, and not a fault caused by the ROM, the warranty still stands - however Telstra wouldn't budge and said I have 5 days to decide if I want to pay the $300+ for the repair.
What is my next course of action? Has anybody had a similar issue previously? Is the TIO the next port of call? Or should I be going to NSW Department of Fair Trading?
I'm sure I've read previously that phones are still covered under warranty after rooting etc, if it can be shown that it's a hardware fault, not a software fault. As the battery doesn't seem to be powering the phone, this clearly seems to be the case - esp. as it is the same in download mode and recovery mode.
Any help would be great. Please don't post pointing out that I rooted my phone so THAT's my own fault etc. These posts aren't helpful, I already have know that.
So I have been running AICP 13.0 for a couple weeks and love it. I woke up this morning and my phone didn't charge overnight despite being plugged in. It shows it is connected (the lighting bolt in the battery icon on the top right) but the led light doesnt display and it doesnt say charging. Other weird thing is everytime I plug the cord in the volumne starts adjusting itself up and down automatically and now sound is not working (microphone or speaker audio). Battery is now draining and I cant get it to charge. Any ideas why this could be? I have tried it with numerous cords and charging bricks, did a factory reset but still can't get it to work. I am now down to 20 percent battery life and am worried I have a hardware problem and am going to be without a phone for a couple days.
Anyone experience similar things or have ideas to try?
Also leeco doesnt have a us website anymore, so how do I contact them for support if needed?
Only idea a hardreset or clear coch?
Sent from my LEX720 using xda premium
Well, go back to any eUI vendor ROM (basically, stock) and see if it solves the issue. Preferably the same firmware version that your device was originally on. It could be a hardware issue or a software issue.
Sounds like a faulty charging port. You might need to replace yours. You can find replacement charging ports on Aliexpress, and a teardown here: http://www.myfixguide.com/manual/leeco-le-pro-3-teardown/ (the phone has the same internals as other LeEco phones, so you can consult various LeEco teardown videos too).
EDIT: now, I don't know if this will work for you, but freezing the phone for an hour might also get it to start charging again, but only do this as a last resort if it dies on you. And make sure you put it in a plastic bag first (obviously).
Ok I will locate the stock rom and flash it, I havent looked for it but it has to be on xda.
As far as replacing the charging port....I bought the phone in June so it should be under warranty correct? Does anyone know how we would get in touch with leeco support? Do we still have a warranty since they shut down operations in the US?
I still have 16 percent battery (I turned it off once I posted here so I could have juice to try ideas you guys would come up with, so hopefully I dont have to try the freezer trick.
sk8223 said:
Well, go back to any eUI vendor ROM (basically, stock) and see if it solves the issue. Preferably the same firmware version that your device was originally on. It could be a hardware issue or a software issue.
Sounds like a faulty charging port. You might need to replace yours. You can find replacement charging ports on Aliexpress, and a teardown here: http://www.myfixguide.com/manual/leeco-le-pro-3-teardown/ (the phone has the same internals as other LeEco phones, so you can consult various LeEco teardown videos too).
EDIT: now, I don't know if this will work for you, but freezing the phone for an hour might also get it to start charging again, but only do this as a last resort if it dies on you. And make sure you put it in a plastic bag first (obviously).
Click to expand...
Click to collapse
Have you tried a different lead? I've had one leeco lead go on me, i almost chucked the charger until i realised it was the lead
Ymm, often the cable is broken.
Yes I have tried numerous cables and chargers. It has to be a hardware issue as it is dead now and won't charge at all is my thinking. When I plug a charging cord in it displays several quick red led blinks where it usually has the yellow led for charging but nothing else. When I tried it with my car charger this morning it got really hot very quickly.
jongordo8 said:
Yes I have tried numerous cables and chargers. It has to be a hardware issue as it is dead now and won't charge at all is my thinking. When I plug a charging cord in it displays several quick red led blinks where it usually has the yellow led for charging but nothing else. When I tried it with my car charger this morning it got really hot very quickly.
Click to expand...
Click to collapse
Sadly, the stock charger cable is known to destroy the charge port. If you have always used the stock charger cable, then that is probably what caused the issue . I had to get my phone replaced for that reason about a year ago. If you do end up getting it fixed, get a certified USB-C cable and scrap the one that came with the phone. So sorry man...you shouldn't have to deal with this.