[Q] serious problem using chevron more than once... - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Ok gang, I flashed and unlocked my HD2 yesterday. did everything as instructed and everything worked according to plan. My only gripe was the volume on my headset came across wacky. So I reset my new hd2-winmo 7 phone.
Afterwords the volume problem was fixed. Good times. So I decided to go and run chevron and unlock my phone again and be on my merry way.....
That was 4 hours ago and every single pissing time I get the Error message saying my phone isn't connected or I need to start Zune.
Now Ive been reading the boards all day and tried every damn thing under the sun but still no dice
.....Please help

You need to try a combination of unplugging your device, restarting it, and turning your computer on and off. Also, make sure chevron is in your C drive and your running it in administrator mode.
Tell me how it goes!
If I helped please hit the thanks button!

Hey man thanks for the advice but unfortunantley, no dice. I'm still getting the message saying connect to zune and make sure it's connect via USB. And, yes it is connected and zune is seeing the phone...

buckybabbs said:
ok gang, i flashed and unlocked my hd2 yesterday. Did everything as instructed and everything worked according to plan. My only gripe was the volume on my headset came across wacky. So i reset my new hd2-winmo 7 phone.
Afterwords the volume problem was fixed. Good times. So i decided to go and run chevron and unlock my phone again and be on my merry way.....
That was 4 hours ago and every single pissing time i get the error message saying my phone isn't connected or i need to start zune.
Now ive been reading the boards all day and tried every damn thing under the sun but still no dice
.....please help
Click to expand...
Click to collapse
restart pc with internet off and remove htc sync , wmdc , zune .. Than restart again and install zune try unlock soon after zune completes .... No internet ...

Finally! Worked like a charm. Thanks man!

Related

HTC Magic (Sapphire) keeps rebooting

Hey
I have a problem, my phone keeps rebooting, i have rootet it with the Hero Rom, and yesterday everything worked perfectly, but when i wanted to use the camera i little while ago, the phone restarted. So i thought i would try andd do a phone reset, but when i did, the phone keeps restarting, it shows the HERO logo, and then kind of reboot, the screen goes black and its showing the HERO logo again. It keeps doing that until i take out the battery.
Can any1 help me with this problem? any suggestions will be appreciated, im kind of desperate
Per
omg i having the same problem...did you fix your phone yet?
I'm having this problem too Anyone have a solution? My HTC Magic just keeps showing the "htc" logo and refreshes every ~5 seconds. Tried taking battery and microSD out, no luck. The last app I used was Alarmania.
i wonder if i could download a different rom to a different sdcard an then load it up to my MT3G
Issue Solved!
I just called Rogers and spoke to a very helpful Rogers tech support rep. This is the solution he offered and it worked for me:
1. When the phone is off, press and hold the Home and Power button until the phone comes on.
2. You should see a little icon with an exclamation mark. Now press and hold the Home and Power button again.
3. You should see some instructions and some options. Use the trackball to select Factory reset. This will erase all your phone's data, but if you're in the cloud (ie your contacts are with Google), you should be fine, you'll just have to reconfigure everything (ie mail accounts, keyboard calibration, home screens, app downloads and preferences).
I hope that helps. I just spent a very unhappy 12 hours without my phone.
FYI: I have a non-rooted Rogers HTC Magic with no mods whatsoever. The problem started one random night when I wasn't using my phone, it just got stuck at the HTC logo like it was about to restart, and it just kept refreshing the logo.
dang my phone is rooted
Another 24 hours later and I have the same problem. My phone went into a perpetual restart last night, it just got stuck at the boot screen, so I had to do a factory reset again. Any advice on what I should do? The nightly factory reset is not a solution.
Spoke to someone on another forum with the same problem. This problem seems to happen when you use alarm clock apps. The problem happened to me whenever I was setting an alarm in Alarmania or Alarming. I'll try the phone without an alarm clock app and keep you guys updated.
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
try using another sd card,format a new sd to fat 32 ,copy paste the custom rom you want,boot into recovery mode,wipe data,wipe cache and flash the rom,that works for me.
kerdum said:
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
Click to expand...
Click to collapse
I can confirm this. I have a mytouch 3g, and with 1.5, the camera was working fine. As soon as I got the OTA 1.6 update, the camera would cause random rebooting.
I called T-Mobile USA and had a replacement phone sent to me. I got the phone, didn't install any apps, and waited until I got the OTA 1.6 update again, tested the camera several times, and got no reboots. I flashed dwang's 1.6 ROM and I am still reboot-free.
this prob anyone got fixed??
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
aeronaut said:
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
Click to expand...
Click to collapse
This won't help you at this point but there seems to be a trend happening. Could it be Alarmania!? My suggestion would be to not use that app as it seems to cause problems. As per the camera causing the same issue, I'm not sure if there is an update for your phones but I just recieved an update for mine (Rogers HTC Magic) and I also got stuck in a boot loop after installing the first update. I had to use a Mini SDcard adapter that I purchased at my nearest electronics dealer for ei. BestBuy. It came with a class 4 4gb SDcard and it fits on my keychain. Basically you can use this to put a new IMG on your SDcard and then reboot your phone into fastboot. The IMG will automatically install (just follow the instructions). One issue may be finding the new correct IMG that you need but I`m sure you won`t have too much of a problem finding it on an established forum such as XDA. Good luck
thx for your help, but im not able to "restart" my phone normally - as i said, not even the factory reset mode is working. any other idea without flashing the ROM?
flashing only
thank goodness I've made recovery image just before installing Alarmania - Alarms is the same
Alarmed Litle is one that worked but it crash every system start
I was having the same problem, but this, which I found on the "Canadian HTC Magic Gets Sense UI and 911 Fix" threat at androidguys.com
"If you're getting the never-ending boot screen, your phone is -not- bricked. you just haven't finished the second part. you NEED a micro-sd adapter. Turn the phone off (take out the battery), and have a micro-sd card adapter. while the phone is off, take out the sd card and plug it on your comp and delete SAPPIMG.zip from the memory card. Once that's deleted, you need to extract "HTC_Magic_Update_File2.zip" and move "SAPPIMG.zip to the memory card (it's got the same name as the first "SAPPIMG.zip" file, but the second one is supposed to be around 85mb, so don't confuse the two) after that, just repeat steps 3-8 from the first part and that should finish the update on the phone. (this part takes a while, so be patient)"
Cheers
Yes but it is only when "flashing phone was aborted".
It is not for "after instaling Alarmania" on a phone without
Sense UI.
Data WIPE not worked for me, only reflashing phone with my saved flash image (thank gooddess that I've backuped my phone beforehand) done the trick.
well, its funny, i understood the reset page on the htc homepage wrong - i called their hotline, and i was able to reset it. but some days after, i have the same prob. i dunno if it is caused by any other app i have installed during these days (i do not remember as well), but ill try to get a newer rom onto my magic

So many problems with new HD2

Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
xdaadam said:
Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
Click to expand...
Click to collapse
The Sense Music Player on my HD2 crashes everytime it's tab is selected when there are music files on my memory card. Since I need music on my phone, I disabled the Music Tab and got Conduits Pocket Player instead. Works great, and is fast and smooth.
Never had a problem/error message on my HD2.
I'm also using the 1.43 ROM, got mine from eXpansys.
Try doing another hard reset and see how it goes... It shouldn't be spitting out fault messages after a hard reset...
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Hey, don't be disheartened; my first set was like that as well. device.exe error on the first boot up, and pretty much your experience. Slow Sense UI loading, unstable device, etc. Get a new set if you can.
You only have one option- send it back
It's patently a hardware or initial ROM fault. Don't bother with trying to flash a new ROM, just get in touch with Handtec for an RMA
Xeon said:
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
Click to expand...
Click to collapse
Thanks for everyones advice, its appreciated.
Attempting to flash the same ROM onto the device is a good idea, too obvious to occur to me! Out of interest, if I was to flash the 1.48 WWE ROM and it didnt fix anything, would it allow me to downgrade to the 1.43 WWE ROM again? or would the installer scream at attemptoing a downgrade?
It may well be a hardware error though, there's so many things going wrong. But then you would think a hardware error would stop it working at all. Maybe its some dodgy memory... well im going to try flashing 1.43 for now and will wait for advise on the upgrade followed by possible downgrade idea (in case i need to return it - trying to avoid that as im in Oz and trying for a replacement to the other side of the World at Xmas just sounds like a bad idea).
Thanks
stick on 1.43 and just wait until an official update has been released,
Why would you want to put yourself into such situation. Don't mess with the device. If you flash it with 1.48 and fail to downgrade whatever the reason is, you will void the warranty. Flashing 1.43 should tell you if it's a software or hardware error. If it's not a hardware and 1.43 solved the issues, you're free to do whatever you want with 1.48
bungfritz said:
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Click to expand...
Click to collapse
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
LOL, windows mobile is never stable, I buy it just for fun.
you might want to edit the title of the thread now that your problem's solved so everyone can learn from your XP
loomx said:
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Click to expand...
Click to collapse
Yep, if there is a foreign letter or some odd character in the title/artist/album of a song, it can cause manila to crash
xdaadam said:
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
Click to expand...
Click to collapse
Thanks for the update. Good to hear you're happy with HD2 now .

Having a strange problem with usb to computer

My vibrant acts like its not connected to any computer I plug it into
I've tried two different cords and two different computers. One of them being a mac and the other being a PC
I've tried every usb port on both. It's strange.
I'm on Bionix 1.6. Should I restore back to stock and then reflash and see what happens?
Has anyone had this happen to them?
I seen somewhere that you need samsung drivers but I don't have a link for you. Personally I did the tedious task of sticking my sd in an usb adapter but I switched to wireless transfer after a week of that. Android phone drivers in general didn't load for me on Win7 64bit.
Sent from my Epic 4G using the XDA App
You got the Drivers installed right? soft reset your phone ? If that does not work, back up hard reset and check again. If still not working I say return it..
smashpunks said:
You got the Drivers installed right? soft reset your phone ? If that does not work, back up hard reset and check again. If still not working I say return it..
Click to expand...
Click to collapse
Yeah I have the drivers
Did the soft and hard reset
Can't return it since I got it off of a guy on somethingawful
It's whatever though i got a good deal on it and it still works great. I'll figure it out some day
I'm running windows 7 Ultimate and it works just fine, but whenever I use a different computer or a Mac I get the same problem. I tried almost everthing.
Are you running JI5/JI6 ? I have the same problem with these builds. I remember someone else had the same problem as well, could be a bug. What happens when you go into USB settings of phone and select/deselect mass storage option?
This is going to sound really really really weird but I fixed it somehow
I put the disable lagfix into the voodoo folder and rebooted my phone and plugged it into my brothers ps3 and then suddendly I could mount my phone to my computer again.
Even stranger I deleted the disable lagfix file and rebooted my phone and let it do its thing and now my USB is completely working again.
Anyone have any ideas about this? I've done the disable thing before when I was trying to fix it but never plugged it into the ps3
I'm glad I was messing with my phone when the battery was at 20 percent!
Sent from my SGH-T959 using XDA App

After root, computer not recognizing phone when plugged up to transfer files? Please

So after I rooted my phone, everything is ok with the expect bugs that have already been reported by others. One new bug is that my phone is not being recognized by my computer, and is not showing the the drop down notification bar on my phone to tap for more options. Anybody else having this problem or know a fix? Thanks
Jump3r93 said:
So after I rooted my phone, everything is ok with the expect bugs that have already been reported by others. One new bug is that my phone is not being recognized by my computer, and is not showing the the drop down notification bar on my phone to tap for more options. Anybody else having this problem or know a fix? Thanks
Click to expand...
Click to collapse
You need to enable developer options by tapping the build number under about device in settings about 10 times. Then under developer options scroll down to USB configuration and pick whatever you want the phone to do when plugged in.
I don't care what they say about you, you're freaking awesome! lol it worked thanks!
Problems after root SM-G935P
I was not sure where to post this.
I rooted my S7 edge. Everything went fine and I was able to use the phone for about a week. Then I got an error about Google play. I reset the phone and it got locked on the loading screen. I tried to connect to my computer but it would not recognize the phone. I tried another computer and a few different cables and I still could not get the phone to show up. I figured the only option was the factory reset which I did and the phone booted up fine. I am still not able to connect with the S7 edge. I have a couple other Samsung phones and I can connect with those. I'll list everything I've tried below.
different computer
at least 10 different cables ( I even purchased new ones)
re downloaded the drivers x2
usb debugging is unlocked
it is set to mtp. I also tried the other options with no luck.
As a side note, I thought you do not lose root on a factory reset but I tried a root checker and it said I was not rooted. just trying to add all I know to help figure it out.
I'd really like to just get root back. Thanks for any help or advice.

phone suddenly restart and turn on freez and restart !! and keeps on repeating that

so, guys, this is the second time this happens to me !!
suddenly my phone turns off and then restarts and after it finishes the restart and I enter the passwords and lock the device the device acts normal for seconds and then gets frozen then the notification light turns blue then green then the phone boots again !! and on and on !! I tried the following:
the safe mood !!
switching it to airplane mod !!
taking the SD card off also the sim card off!!
connecting it to the charger!
connecting it to the PC!
turning it off and wait a while then turning it on again!
nothing helped I was able to fix it through the PC companion but I lost everything apps, images, videos WhatsApp data etc
anyone has any idea what happened?
I'm running stock Android 8, up to date with the security patches, also those 2 events happened after the last update! I'm thinking that it may be related to them but I'm not sure!
any words of wisdom?
Hi - I had the exact same problem last week and had to fix (re-install) via PC companion. I was thinking it was due to something I did, but with couple of others reporting maybe it was due to the Feb update
Zewarxx said:
so, guys, this is the second time this happens to me !!
suddenly my phone turns off and then restarts and after it finishes the restart and I enter the passwords and lock the device the device acts normal for seconds and then gets frozen then the notification light turns blue then green then the phone boots again !! and on and on !! I tried the following:
the safe mood !!
switching it to airplane mod !!
taking the SD card off also the sim card off!!
connecting it to the charger!
connecting it to the PC!
turning it off and wait a while then turning it on again!
nothing helped I was able to fix it through the PC companion but I lost everything apps, images, videos WhatsApp data etc
anyone has any idea what happened?
I'm running stock Android 8, up to date with the security patches, also those 2 events happened after the last update! I'm thinking that it may be related to them but I'm not sure!
any words of wisdom?
Click to expand...
Click to collapse
I had that problem before with no help also i post it on sony support
https://forum.xda-developers.com/xz-premium/help/help-phone-restarting-t3754120
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Help-Phone-Keep-Restarting/td-p/1303354/page/3
Hi,
I was going through it and found this link https://www.technipages.com/why-does-android-randomly-restart
Mine happened when I tried to install a tempered glass protector using LOCA. The LOCA install didn't go well and that's when it started restarting randomly. I am not sure if the LOCA jammed the power button or water/ alcohol got inside. In fact I had a tough time trying to do a PC companion since the USB port was also messed up. After several tries - the USB opened up was recognized.

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