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Sorry, I didn't know where to post this. I have heard 14 days all the way to 30 days. Anyone know for sure? I can't get a hold of anyone at CS for Sprint ATM.
search on sprint.com my friend. Its there in the terms and conditions.
30 days. Full refund.
TheBiles said:
30 days. Full refund.
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Sweet...see thats thing though. I went to Walmart yesterday and they told me it was only 14 days. I guess maybe because they are a third party.
Breakthecycle2 said:
Sweet...see thats thing though. I went to Walmart yesterday and they told me it was only 14 days. I guess maybe because they are a third party.
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That may be their cancellation time period. If you purchase from a corporate store, we'll take the phone back up to 30 days from the date of purchase for a full refund. It's our Sprint Worry Free Guarantee. However with Walmart being a 3rd party distributor it does make things a bit different. They may only allow a 14 day return and since your device was purchased at a 3rd party retail outlet corporate stores will not refund it for you.
notoriouspyro said:
That may be their cancellation time period. If you purchase from a corporate store, we'll take the phone back up to 30 days from the date of purchase for a full refund. It's our Sprint Worry Free Guarantee. However with Walmart being a 3rd party distributor it does make things a bit different. They may only allow a 14 day return and since your device was purchased at a 3rd party retail outlet corporate stores will not refund it for you.
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So from Sprint directly, I can cancel my account and return the phone with ZERO fees?
Yes.
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Sent from my EVO 4G using Tapatalk Pro.
Yeah just goto a sprint store, not the evil blue box.
Best Buy has a 30 day return, All money back as well. I don't know about the Shack.
If you purchased the phone from a third party, you have to return to that third party in order to return the phone. You are bound by that third-party's terms and conditions (in addition to Sprint's). Sprint corporate more than likely will not help you with the return/cancellation of the device.
Walmart normally honors the regular return policy of the carrier though, so I think you should call and double check just to make sure. Mention Sprint's 30-day guarantee and speak to the department manager if anything.
intristin said:
Best Buy has a 30 day return, All money back as well. I don't know about the Shack.
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Ok cool. That was my next question. I pre ordered the Evo from Best Buy, but I missed the cutoff for the first batch they received. I'm on par with getting mine on the second batch of shipments. Good info to know.
Breakthecycle2 said:
So from Sprint directly, I can cancel my account and return the phone with ZERO fees?
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Yes. Pretty much the only thing that you will be held liable for will be any overages, downloads, international calling or international roaming. The phone just needs to be in "like new" condition ie no water damage, physical damage or since we are on a developers forum, changes to the software structure itself.
RS honors the standard 30-day return policy, and EVERYONE honors the new "worry free guarantee" policy Sprint's implemented, since retailers have no bearing on the bill.
Though some retailers have add-ons that you should be aware of and ask about. Wal-Mart MAY have 14 days, which would make things confusing if you cancel with Sprint within 30; what do you do with the phone at that point?
RS offers the 30-day return/cancellation, BUT they also maintain ownership of the device for 90 days following the date of purchase. This means if you cancel the plan on day 31, pay the ETF, and expect to walk away with the phone, you're in for a rude awakening. The device has to be returned to the store within 90 days (obviously without a refund), or you'll be billed $200 per device. This helps them recoup their losses when someone decides to fraudulently activate a phone, so they're not the place to go if you plan on cancelling.
After further investigation regarding time frame on subsidy purchases vs full price purchase, I in fact was wrong to some degree. 30-day applies to full purchases only so it seems. I must have read it incorrectly, I apologize.
So if you purchased it in full don't let them bully you into believing its a 14-day only, they will try if you don't bring it to there attention.
dude thank you so much, I love you (no homo)
I dont think you realize you have a one year warranty during which you can get warranty replacements up to three times if anything goes wrog. After three times Tmo will ask you to switch to a different handset.
Read the fine print on your contract/receipt. In some states (Cali) it is 30 days. In others (MD), it is 14 days. It is entirely state by state.
The OP misstates T-Mobile's terms, which were explored definitively in another thread.
Unless the buyer is in California (where everyone gets a 30-day buyer's remorse period) or pays full retail price for the phone (not in conjunction with a new or renewed contract), the buyer's remorse period is 14 days.
See this post in the other thread, which quotes the actual language of the T-Mobile policy.
Or read the whole thread. The OP was able to get a replacement phone because he had paid full price, without a contract subsidy.
I'm sooo glad i pay for my things in full
I'm going to get the 3G Xoom but return it once the Wifi version comes out. How long are the return periods at Costco and Best Buy? I've heard good things about Costco, but do I have to be a member there to get the good benefits?
Arcadia310 said:
I'm going to get the 3G Xoom but return it once the Wifi version comes out. How long are the return periods at Costco and Best Buy? I've heard good things about Costco, but do I have to be a member there to get the good benefits?
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You have to be a member at costco. They have a 90 return policy, cash, debit or american express only. Bestbuy is 30 days.
Sent from my EVO using XDA App
Arcadia310 said:
I'm going to get the 3G Xoom but return it once the Wifi version comes out. How long are the return periods at Costco and Best Buy? I've heard good things about Costco, but do I have to be a member there to get the good benefits?
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You have to be a member to buy at Costco period. The cheapest membership is $50 a year. They currently have a 90 day return policy on all electrics. Cell phones are limited to 30 days. Best buy will be more money, lower return policy, but you won't have to buy a membership.
Many of you are wrong. Best Buy policy trumps tablets into its shortest return policy of 14 days.
Best Buy said:
Exchange and Return Period
Exchange or return your item anytime from the original purchase date within the timeframe below:
14 days for computers, monitors, projectors, camcorders, digital cameras, iPads, tablets and radar detectors
30 days for all other products
45 days for all products for Reward Zone Program Premier Silver members*
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Costco said:
Merchandise: We guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones.
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http://www.bestbuy.com/site/Help-To...cy/pcmcat204400050028.c?id=pcmcat204400050028
http://www.costco.com/service/featurepageleftnav.aspx?productno=11204333
As you can see. Costco relies on happy members to survive. They don't advertise much, if at all, and rely on word of mouth. Every Costco member I know has been referred by another member who swears by it. I swear by Costco, I never worry when I buy a high priced piece of electronics from them.
Hmm. I'll have to borrow my dads membership then.
setite said:
Many of you are wrong. Best Buy policy trumps tablets into its shortest return policy of 14 days.
http://www.bestbuy.com/site/Help-To...cy/pcmcat204400050028.c?id=pcmcat204400050028
http://www.costco.com/service/featurepageleftnav.aspx?productno=11204333
As you can see. Costco relies on happy members to survive. They don't advertise much, if at all, and rely on word of mouth. Every Costco member I know has been referred by another member who swears by it. I swear by Costco, I never worry when I buy a high priced piece of electronics from them.
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Although you are correct cell phones can be returned in 90 days at costco, you will have to pay the ETF. If you return it in 30 days, you will get out of your contract.
bwcorvus said:
Although you are correct cell phones can be returned in 90 days at costco, you will have to pay the ETF. If you return it in 30 days, you will get out of your contract.
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This is true. To avoid the ETF I think you have to adhere to the carriers grace period, which I think is what.. a week?
We are however, talking about a month-to-month device with no ETF. ETF's are only for subsidized devices. I do appreciate you adding that to the discussion though as it is good to consider for normal cellular purchases at Costco.
I am actually glad for this thread because it forced me to verify. I too plan to purchase this device and then return it when the wifi-only version is released. I don't like to do such things, but they really shouldn't release a 3G version first.
setite said:
I am actually glad for this thread because it forced me to verify. I too plan to purchase this device and then return it when the wifi-only version is released. I don't like to do such things, but they really shouldn't release a 3G version first.
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Isn't that return fraud? Buying an item for a short period of time to use knowing you are going to return it?
From wikipedia:
Wardrobing or renting: Purchasing merchandise for short-term use with the intent to return the item
Sirchuk said:
Isn't that return fraud? Buying an item for a short period of time to use knowing you are going to return it?
From wikipedia:
Wardrobing or renting: Purchasing merchandise for short-term use with the intent to return the item
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It may be, but costco has the agreement with its products company. You can return without a reason, so how are they gonna say no? As an employee, i have personal heard people say when ask why they are returning "because you have a newer model". There is nothing we (as costco employees) can do but say ok. Infact we have one person that on Monday ever week comes in and buys 3 books/magazines. Then the following Monday brings them back and buys 3 more. But not to hijack, so back on topic. I personally will buying one on the 24th at costco, just because of the price.
bwcorvus said:
It may be, but costco has the agreement with its products company. You can return without a reason, so how are they gonna say no? As an employee, i have personal heard people say when ask why they are returning "because you have a newer model". There is nothing we (as costco employees) can do but say ok. Infact we have one person that on Monday ever week comes in and buys 3 books/magazines. Then the following Monday brings them back and buys 3 more. But not to hijack, so back on topic. I personally will buying one on the 24th at costco, just because of the price.
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What price do you mean. Unless I missed something, the only difference in price is a 35$ Mail In Rebate that essentially cancels out the 35$ Activation fee.
To Sirchuk. Fraud denotes illegality. The only illegal exploitation of a return policy that I am aware of is the one in which you purchase an item, and swap it out with a broken one and return it and keep the working new one. I am simply utilizing the return policy lawfully, albeit deceitfully. I do not like to do it, on principal, since I LOVE everything about Costco. I once purchased a TV two days before a Black Friday sale because I was assured I could come in and get a refund for the coupon price. I did this to avoid the lines, lovely. I will only return it if the WiFi Only version comes out within 90 days. If this is released like the WiFi Only galaxy tab, then it wont be out in 90 days and I'll be stuck.
To Bwcorvus. The book guy is a jackass. I know returning electronics when something better comes along is bad, but returning books is really bad. With electronics, I don't get to use said device anymore, or if I get a newer model, Costco is still making money. I actually want to work at Costco, but they have the worst careers section on their site. After finally finding the link, I couldn't get a list of job openings, just positions that exist for which I could blindly apply for.
EDIT: I researched the terms Sirchuk presented. I am seeing that I am the evil consumer from the viewpoint of a retailer. I suppose I am not as good of a person as I thought. Hmmm. I could use an excuse about how evil Best Buy is. They really are though. When I bought an iPad, and was unsatisfied with the device they charged me a restocking fee. I argued at length with them since the return policy did not mention restocking fees on tablets, only computers. They argued that it was a "notebook computer" despite the fact that it's not. It is a new device their policy doesn't cover. They refunded me a month later when they removed their restocking fees altogether.
Either way, as much as I am a conservative, I do have uncontrollable anger at Best Buy. I do however love Costco, because they have never wronged me. If buying something knowing full well that I will likely return it, maybe I should buy from Best Buy who has screwed me and my friends before. Does it count that I plan to keep the device if something better doesn't come along? Should I have to keep a device that is inferior in some way if my purchase is recent? Do I get credit for not returning half-eaten food? I had a salad from costco recently that I hated, but didn't return. I am so conflicted now. Though no matter what I do, I will still sleep fine.
EDIT2: I have one more roundabout possible justification. Capitalism works on the principals of consumers voting with their wallets. Which sends a clearer message. Waiting lord knows how long for a cheaper wifi-only version(the one I actually want), or buying the 3G and returning it for a wifi-only version. My logic is that they need a tangible way to show that consumers like me don't want them to play this carrier codswallop with tablets. They should release wifi-only versions simultaneously, or first. If people like me don't buy the 3G version, then swap it out, how will they figure it out. They don't send surveys. I need them to know that I have the money for the 3G version, but don't want 3G, and furthermore that I won't simply settle for the 3G version.
The ony other thing to point out, if they offered data plans as affordable as they used to.. 20-30$ for unlimited data, I wouldn't be having this discussion. I would simply pay for data every month and happily keep the 3G version. But they are charging a 200$ premium for roughly 50$ in parts and the "priviledge" to pay for 3G and later 4G. Add to that the fact that they offer "month-to-month" data with no contract, but apparently if you dont pay for a month or two, you have to pay 35$ to reactivate. Someone will have to prove a tangible reason for this fee before I will consider it anything but greedy.
setite said:
What price do you mean. Unless I missed something, the only difference in price is a 35$ Mail In Rebate that essentially cancels out the 35$ Activation fee.
To Sirchuk. Fraud denotes illegality. The only illegal exploitation of a return policy that I am aware of is the one in which you purchase an item, and swap it out with a broken one and return it and keep the working new one. I am simply utilizing the return policy lawfully, albeit deceitfully. I do not like to do it, on principal, since I LOVE everything about Costco. I once purchased a TV two days before a Black Friday sale because I was assured I could come in and get a refund for the coupon price. I did this to avoid the lines, lovely. I will only return it if the WiFi Only version comes out within 90 days. If this is released like the WiFi Only galaxy tab, then it wont be out in 90 days and I'll be stuck.
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Rumor says that costco will have the 3G tablet for $100 less than Verizon/BestBuy.
Also to note, nobody has seen the actual rebate form for the $35 back. How much do you want to bet it's going to require service for at least 2 months?
If BestBuy really is only 14 Days, I may have to renew my costco membership.
Edit:
Ugh, yeah, 14 days sucks. If Costco really is $100 less, I'm definitely going to renew my membership. Might do it now just due to the 90 days. I don't anticipate returning it, but I didn't think I would with the Nook Color either. It went back on day 30 of their 30 day return.
setite said:
What price do you mean. Unless I missed something, the only difference in price is a 35$ Mail In Rebate that essentially cancels out the 35$ Activation fee.
To Sirchuk. Fraud denotes illegality. The only illegal exploitation of a return policy that I am aware of is the one in which you purchase an item, and swap it out with a broken one and return it and keep the working new one. I am simply utilizing the return policy lawfully, albeit deceitfully. I do not like to do it, on principal, since I LOVE everything about Costco. I once purchased a TV two days before a Black Friday sale because I was assured I could come in and get a refund for the coupon price. I did this to avoid the lines, lovely. I will only return it if the WiFi Only version comes out within 90 days. If this is released like the WiFi Only galaxy tab, then it wont be out in 90 days and I'll be stuck.
To Bwcorvus. The book guy is a jackass. I know returning electronics when something better comes along is bad, but returning books is really bad. With electronics, I don't get to use said device anymore, or if I get a newer model, Costco is still making money. I actually want to work at Costco, but they have the worst careers section on their site. After finally finding the link, I couldn't get a list of job openings, just positions that exist for which I could blindly apply for.
EDIT: I researched the terms Sirchuk presented. I am seeing that I am the evil consumer from the viewpoint of a retailer. I suppose I am not as good of a person as I thought. Hmmm. I could use an excuse about how evil Best Buy is. They really are though. When I bought an iPad, and was unsatisfied with the device they charged me a restocking fee. I argued at length with them since the return policy did not mention restocking fees on tablets, only computers. They argued that it was a "notebook computer" despite the fact that it's not. It is a new device their policy doesn't cover. They refunded me a month later when they removed their restocking fees altogether.
Either way, as much as I am a conservative, I do have uncontrollable anger at Best Buy. I do however love Costco, because they have never wronged me. If buying something knowing full well that I will likely return it, maybe I should buy from Best Buy who has screwed me and my friends before. Does it count that I plan to keep the device if something better doesn't come along? Should I have to keep a device that is inferior in some way if my purchase is recent? Do I get credit for not returning half-eaten food? I had a salad from costco recently that I hated, but didn't return. I am so conflicted now. Though no matter what I do, I will still sleep fine.
EDIT2: I have one more roundabout possible justification. Capitalism works on the principals of consumers voting with their wallets. Which sends a clearer message. Waiting lord knows how long for a cheaper wifi-only version(the one I actually want), or buying the 3G and returning it for a wifi-only version. My logic is that they need a tangible way to show that consumers like me don't want them to play this carrier codswallop with tablets. They should release wifi-only versions simultaneously, or first. If people like me don't buy the 3G version, then swap it out, how will they figure it out. They don't send surveys. I need them to know that I have the money for the 3G version, but don't want 3G, and furthermore that I won't simply settle for the 3G version.
The ony other thing to point out, if they offered data plans as affordable as they used to.. 20-30$ for unlimited data, I wouldn't be having this discussion. I would simply pay for data every month and happily keep the 3G version. But they are charging a 200$ premium for roughly 50$ in parts and the "priviledge" to pay for 3G and later 4G. Add to that the fact that they offer "month-to-month" data with no contract, but apparently if you dont pay for a month or two, you have to pay 35$ to reactivate. Someone will have to prove a tangible reason for this fee before I will consider it anything but greedy.
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As much money as corporations make, the brass at those corps make and the revenue the shareholders get.. well, I find no fault in your logic in how you conduct business.
Anyone that says otherwise is just throwing stones cause they have nothing better to do, or are kicking themselves for not being as sharp a consumer.
Policies exist for us to take advantage of... if Costco thought their policy wasn't good for business it never would have seen light of day.
Sirchuk said:
Rumor says that costco will have the 3G tablet for $100 less than Verizon/BestBuy.
Also to note, nobody has seen the actual rebate form for the $35 back. How much do you want to bet it's going to require service for at least 2 months?
If BestBuy really is only 14 Days, I may have to renew my costco membership.
Edit:
Ugh, yeah, 14 days sucks. If Costco really is $100 less, I'm definitely going to renew my membership. Might do it now just due to the 90 days. I don't anticipate returning it, but I didn't think I would with the Nook Color either. It went back on day 30 of their 30 day return.
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I rarely exploit return policies. Most of the time I am optimistic but simply can't live with a device. I simply couldn't live with the iPad, or the Viewsonic G-Tablet. These devices are too expensive for doubts.
It's small potatoes, but consider paying 100$ for a Costco Executive Membership instead of 50$ for the basic. The Executive membership has a bunch of perks, but most notably is 2% cashback at the end of the year on most purchases. If I recall the only normal exception is gasoline. But if you have a Costco credit card you get 3% on gas. It's not much.. but if you get executive membership.. you'd save 14$ on a 700$ xoom.. or 16$ on a 800$ one.
Gold Star Membership
Gold Star Membership is available to individuals who do not qualify for a Business Membership. Gold Star Membership is $50 per year, and includes one household card per primary membership. See the membership counter at your local Costco warehouse for additional information, or call us at 1-800-774-2678.
Executive Membership
Executive Membership is our highest level of membership. Executive Members receive an annual 2% Reward on most Costco purchases, and extra benefits on member services, such as lower prices on check printing, auto financing and long-distance phone service; larger Costco Cash card amounts for mortgage, real estate and home equity transactions; one-year free roadside assistance for vehicles covered through the Auto Insurance Program; and extra travel benefits.
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Anyone know if Bestbuy pre-order is refundable? I was thinking, I might just put down a deposit just in case I cannot get it at Costco.
harajuka said:
Anyone know if Bestbuy pre-order is refundable? I was thinking, I might just put down a deposit just in case I cannot get it at Costco.
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Don't quote me as I can be forgetful. I am 90% sure that I pre-ordered the EVO at BB then cancelled, got my 50$ back.. and went to radioshack. If memory serves BB handles pre-orders by giving you a gift-card which I was able to refund.
Again don't quote me on this, but I do recall that I was on the list at BB but then I went to RadioShack. I think I did that to get a better number because BB already had like 16 people ahead of me. BB refunded me, but radioshack wouldn't since I ended up getting my EVO on eBay from a Google I/O dev.
Was just thinking. If Costco has a 90 day return with no restocking fee policy. Why doesn't everyone just go grab one just for a test drive? Sure you risk loss or damage. But if you keep a tight ship you can have one and then take it back when you're satisfied, right?
its a good idea but alot of people dont have 900 bucks sitting around in the bank. but if you do you can buy it and just before the price goes down in 2 months resturn it and buy a new one at a cheaper price or even a different tablet all together
Because there isn't a Costco near everyone. I think it's a regional thing. Besides, don't you have to be a member to shop one? like a Sam's Club or something...
Some of us don't want to abuse costco's generous return policy. They use to have unlimited return policies on electronics and a bunch of people "test drove" everything in the store and now its limited to 90 days.
Inphinitizeit said:
Some of us don't want to abuse costco's generous return policy. They use to have unlimited return policies on electronics and a bunch of people "test drove" everything in the store and now its limited to 90 days.
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What are you saying?
Exactly.
Not everyone has a Costco membership, and as for abusing the return policy, Costco tracks all your purchases and returns...
Anyone can shop at the wireless kiosk as most aren't owned by the store. I say most because some may be but the ones I worked at in Texas were owned by a separate company, all you have to do is tell the person manning the door you're going to the wireless kiosk. This goes for both Sams and Costco...
acedickson said:
Anyone can shop at the wireless kiosk as most aren't owned by the store. I say most because some may be but the ones I worked at in Texas were owned by a separate company, all you have to do is tell the person manning the door you're going to the wireless kiosk. This goes for both Sams and Costco...
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And you still get the 90 day return policy? or does this require the Costco card?
Well, for those of us who knew they were getting one, but needed a way out in case Moto decided to suck, Costco was a no-brainer. Glad I'm a member, but now that I've used it, as I'd figured, it would take all of Moto, XDA, and me (I'm an Android BSP dev by profession) to suck before this great hunk of silicon ended up being a waste of money.
Y'all will have my Xoom when you pry it from my cold, dead hands. I've been waiting for a decent Android tablet (tried the VS G-Tablet- oh, so close ...) for months now.
I am seriously considering this because I am uncertain about the xoom. I want it pretty bad but am arraid it wont meet my expectations. If I am within policy I don't think that can be called abuse. It is an honest action. But i can see how people could use it just to test drive stuff.
Inphinitizeit said:
Some of us don't want to abuse costco's generous return policy. They use to have unlimited return policies on electronics and a bunch of people "test drove" everything in the store and now its limited to 90 days.
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My Costso wireless kiosk manager said the Xoom has a 30 day return policy. I live in Florida, so I'm not sure if it applies to all kiosks or even anything else at the kiosk...
I ordered online from Motorola and they only have 14 days on tablets
costco's website states their own return policy plain as day, as well as on the receipts. 90 days.
Because Costco requires an activation. Got mines scott free from Best Buy, no questions asked.
Sent from my HTC Vision using Tapatalk
Because of two things...
1) You would have to call verizon and cancel after leaving the store
2) I'm not going to purposefully defraud a company, abusing an already generous return policy. This is why stores have gotten worse and worse about returns, people who 'rent' products and then return them. Do you think they just stuff them back in the box and resell them??
DatterBoy said:
Was just thinking. If Costco has a 90 day return with no restocking fee policy. Why doesn't everyone just go grab one just for a test drive? Sure you risk loss or damage. But if you keep a tight ship you can have one and then take it back when you're satisfied, right?
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If I keep something for 30+ days, I feel that I shouldn't force a store to lose money on it by returning it. They sell equipment, they don't rent it. Abusing their return policy will eventually just ruin it for people who actually need to utilize it.
i am a costco member already but I bought mine at bby because I wanted the justin beiber buy back program. I easily spent $1000 that day with warranty and accesories, when xoom 2,comes out I wouldve done the same thing, glad to know bby will buy my xoom back at 50% and don't have to worry about selling it on eBay before xoom2 comes out.
because I know I am going to have a mobile data plan for at least two years, so I might as well buy it subsidized.
Costco's my favorite store, and I've been known to return things according to their incredibly generous return policy. However, while I suppose the policy could be abused if someone tried really hard, I do believe that Costco wants you to return things you're not happy with.
Here's one reason, I think: for everything I've purchased and returned, there are probably 10 things I've purchased that I wouldn't have purchased without such a liberal return policy. Think about that: just the security of knowing I can return something if it doesn't work out has caused me to buy thousands of dollars worth of things I wouldn't have otherwise bought.
The Xoom's a prime example: it's so new that 30 days probably isn't enough to work out all the kinks. So, I'd probably not have purchased it at all if I couldn't wait through the initial rounds of updates to make sure bugs are squashed and things like Flash and SD card support are implemented. Sixty days from now, something else might have come out that I like better and that Costco doesn't sell, and wham--a lost sale for Costco.
Costco also, I'm sure, has worked out better terms with their suppliers, and so they can simply return those items themselves. These sorts of terms are one of the reasons why Costco has a limited selection: not every manufacturer is likely willing to accept their terms.
Oh, and I'll add: how many people, I wonder, buy something like the Xoom just to "try it out," and end up liking and keeping it?
This is exactly how I feel. The idea of abusing the policy is only bad if you intended to return from the start. If you really are using the policy to figure out if you want it with th epossibility of keeping it, you're good to go. I think Costco is basically saying "you're safe when you buy here if you don't want it".
My OP was simply to ask, do a lot of people do such things, or why don't we see it happen more? The policy definitely lends itself to abuse.
I just received an LTE version (SM-P605) and I am looking into the different protection warranties available. I have seen many mentions of SquareTrade (and it's even available from Amazon), but I haven't seen any mention of NegriCare (sold from Negri Electronics).
I'm looking at the accidental coverage, so it would cover drops, etc.
The NegriCare is a little less expensive, but has a $50 deductible. Does anyone actually have any experience with either?
Thanks in advance...
If you do use Square Trade, definitely get it from Amazon, the prices are much better. ST discount codes can be found easily but the Amazon pricing is still better.
I have the Square trade warranty but can't tell you how good or bad it is since I haven't used it.
Send me a private message if you need a discount code.
I've had two devices totaled and SquareTrade paid each claim within a week. NegriCare is just a white-label product offered through them but underwritten by a third party. Having insurance is only worthwhile if your claim is handled quickly and satisfactorily. That's definitely the case for me and those I know who've dealt with ST but a question mark for whoever Negri's using. Look at the T&C on Negri's site where they offer NegriCare and you should be able to fine the name of the company underwriting the insurance. Check the AM Best site to see their size, rating, and time in business.
P.S. - Never file a claim online with ST. You'll get some sketchy robo-generated answers that can elongate the process. Always file the claim with a human.
BarryH_GEG said:
I've had two devices totaled and SquareTrade paid each claim within a week. NegriCare is just a white-label product offered through them but underwritten by a third party. Having insurance is only worthwhile if your claim is handled quickly and satisfactorily. That's definitely the case for me and those I know who've dealt with ST but a question mark for whoever Negri's using. Look at the T&C on Negri's site where they offer NegriCare and you should be able to fine the name of the company underwriting the insurance. Check the AM Best site to see their size, rating, and time in business.
P.S. - Never file a claim online with ST. You'll get some sketchy robo-generated answers that can elongate the process. Always file the claim with a human.
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Thanks for the great info.
NegriCare is serviced through Mack Warranty
I recently had a tablet under warranty with SquareTrade that ended up getting damaged.
I filed the claim online which was rather simple and straightforward. Within a few hours, I received an email stating the claim was received and a 2nd day shipping label was attached. Sent the tablet that night and within a week, the claim was approved for reimbursement of the purchase price of the tablet. I elected to get my funds sent via Paypay (rather than a hard check), and the monies were in my account in a couple days after claim approval. In total, the process from filing claim to having money in Paypal account took a bit under 2 weeks.
Ensquared
harrychimp said:
I recently had a tablet under warranty with SquareTrade that ended up getting damaged.
I filed the claim online which was rather simple and straightforward. Within a few hours, I received an email stating the claim was received and a 2nd day shipping label was attached. Sent the tablet that night and within a week, the claim was approved for reimbursement of the purchase price of the tablet. I elected to get my funds sent via Paypay (rather than a hard check), and the monies were in my account in a couple days after claim approval. In total, the process from filing claim to having money in Paypal account took a bit under 2 weeks.
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I use Ensquared to insure my devices. The good thing is they cover international devices. I made 2 claims on my Galaxy Note 1 and they sent my replacements within 3 days. I have been lucky to get brand new devices each time. They get thier replacement direclty from the manufacture and at times they get them from Negri. they ship them to you overnight at no additioanl charge.
marshwc said:
Thanks for the great info.
NegriCare is serviced through Mack Warranty
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I had a Mack warranty on my old DLP TV that included bulb replacement and had a very pleasant experience with them when I needed a new bulb.