Database Users

How to get N1 for $372.00

ok here goes just bought the phone and got it for $372.00. i checked with t-mobile and google twice. U have to set-up a new line and buy the phone for $179.00 and then cancel with-in 14 days (buyers remorse period). then u keep the phone and pay the new EFT fee of $150.00. the phone comes out to be $372.00 bc those cheap ****s tax you on $529.00 not $179.00. but i have checked with tmobile and google this works i even told them what i was going to do. i am on a family plan but it is in my dads name that is why i am able to setup an account in my name. hope this helps

KROMO50 said:
ok here goes just bought the phone and got it for $372.00. i checked with t-mobile and google twice. U have to set-up a new line and buy the phone for $179.00 and then cancel with-in 14 days (buyers remorse period). then u keep the phone and pay the new EFT fee of $150.00. the phone comes out to be $372.00 bc those cheap ****s tax you on $529.00 not $179.00. but i have checked with tmobile and google this works i even told them what i was going to do. i am on a family plan but it is in my dads name that is why i am able to setup an account in my name. hope this helps
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You sure you don't have to return the phone to T-Mobile? Subsidized phones have to be returned or the ETF has to be paid to the carrier (plus google's $150 equipment recovery fee) if the contract is canceled. Feel free to try it, but I would suspect you get charged for the phone.

http://forum.xda-developers.com/showthread.php?t=622306

I like how they're "cheap ****s" yet you're the one trying to scam them out of getting the full price of the phone

@seanhassars
Nice! haha
But yeah you won't get the phone for $372. If you could everyone would be doing it. And next time use the search, you'll find plenty more people like yourself.

cymru said:
@seanhassars
Nice! haha
But yeah you won't get the phone for $372. If you could everyone would be doing it. And next time use the search, you'll find plenty more people like yourself.
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Cheap ****s?

Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens

mods should lock this thread...

KROMO50 said:
Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens
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If you said "I plan to get it, then cancel, and then use the phone on my family plan" then that would make sense as they have already been helpful for people who are trying to get these phones on their family plans at less than full price - though I think there are possibly even cheaper ways of doing it that don't involve paying another $150 to Google.
If you said "If I cancel within 14 days will I pay anything?" then they may have said "No" assuming that you would be returning the phone to google which are the standard terms of cancelling under the buyer's remorse clause.
But, did you call T-Mobile and say "I am going to order this phone, then cancel the contract within 14 days and I will *not* be returning the phone to Google"? If so, then they should have told you that they will charge the $200 unless you return the phone.
The entire reason Google dropped the "equipment recovery fee" from $350 to $150 was because of this $200 that T-Mobile collects from you. You can avoid both by returning the phone within 14 days. You can avoid neither by cancelling and keeping the phone, no matter what the time frame is.

Hey flarbear i told tmobile that i am not returning the phone, and they said that they have nothing to do with the phone bc i bought it form Google not them. I mean i have called them 4 times to make sure of this. I don't understand why everyone on this site is getting mad about this if this works it is good for all. also in the term of sale it says to connect the provider to get their termination fee and i am going by that.

I got mine for $330 because I have my own plan and don't live off my parents.

Just saying, what you're planning on doing constitutes fraud. Something that is a rather serious offense, and if found out could lead to much more than that extra ~$140 that you're "saving". Also, as part of buyers remorse, you must return the phone in order to qualify. And even if Tmo isn't selling you the phone directly, a partner is. And since Tmo is the subsidized partner, they're even more willing to charge you extra fees since they make money off the fees and plans, not the phones.
On a different note, if they are truly, without confusion, maliciously deceiving you, then its a whole different ball game.
ps. Your horrific English may have also confused them.

Actually its not fraud. Everything he is doing is totally legal.
It may be against the spirit of the deal google/T-Mobile are offering, but there is absolutely nothing illegal about it. Which part would you say is illegal and which law specifically would relate to it?
It would be fraud if he were buying the phone and saying it was stolen when it wasnt. I would be fraud if he lied to T-Mobile and said that the phone was broken and that's why he is cancelling. In this case he has a right to pay the ETF and terminate early as per the terms of the sale. He is not obligated to disclose why, or even enter into the sale more inclined to keep it than not.

Google charges you a recovery fee if you don't return the phone. That brings you above the price of buying it unsubsidized.
I assume you'll be cancelling your credit card or whatever payment you made with it.
Way to go thief.
google's terms of sale said:
For example, if the full price of the Nexus handheld device without service plan was $529 USD and the price you paid for the Nexus handheld device was $179 USD with a service plan, the Equipment Recovery Fee you pay will be $350 USD in the event you cancel within the first 120 days of carrier service.
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179 + 350 = 529
Then you have t-mobile fees for not returning your device after being "unsatisfied".
tmobile said:
4. Cancellation and Returns. You can cancel your Service without paying an Early Termination Fee if you cancel WITHIN 14 DAYS of activating a new line of Service (30 days if you activate in California; other states may differ "“ ask your sales representative) ("œReturn Period"). You remain responsible to pay for the Service and all charges, fees and taxes incurred through the date of cancellation. To cancel during the Return Period, you must return to the store where you activated (or, if purchased online or by phone, follow the return instructions in the package), and return any Device you acquired at the time of activation. To receive a refund of the purchase price of your Device (less rebates received and shipping costs), you must return it (with original packaging and all contents) within the Return Period in undamaged condition and good working order to the place of purchase. You may be required to pay a restocking fee. If you do not comply with store policy, we may elect not to process your Service cancellation or you may be charged the suggested retail price of the Device, (which may be greater than the price you paid), plus any shipping and handling charges. If you activated your Service through an authorized T-Mobile dealer, the dealer"™s return policy may differ from T-Mobile"™s policies.
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Techinally both t-mobile AND google can come after you for the full price of the phone, meaning 529 x2.
Matter of fact, I encourage you to attemp this little theft, I'd love to see real world repercussions.

KROMO50 said:
Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens
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t mobile nor google has any say so on how much tax they want to charge you

I don't understand why you guys are getting mad and attacking his character when you have a problem with his method. He is trying to test out a potential loophole. That is not illegal or fraud, just trying to beat the system.

we have these things called casinos for such endeavors..

While I find the action morally questionable at best, given the changes in Google's terms of sale for the Nexus One it would probably work. You are entering a contract with a premeditated plan to immediately break it to your benefit. It is at the very least a violation of good faith terms but this may or may not be actionable. Even if it is actionable the chances of either party (T-Mo or Google) bothering is not high.
Prior to the changing of the wording there was little doubt you would pay the full price, but they changed the terms due to the outrage at the "double dipping" return fee.

I have no issue with the OP, I just found it rather ironic considering the thread topic that he was upset google had the audactiy to charge him tax on the full retail price and that they were being cheap. I still don't think this would work considering the whole google "if you change/cancel your plan within 120 days you'll be charged the full price of the phone" deal, but if they've changed the wording I say go for it and be the guinea pig.

muncheese said:
Google charges you a recovery fee if you don't return the phone. That brings you above the price of buying it unsubsidized.
179 + 350 = 529
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You should look into this again. Google lowered this fee from the original $350 down to $150. When it was at $350 it was obvious that you would be paying more, but now that they have it at $150 it is no longer so obvious.

Price Dropping on Amazon

I don't get paid until the 2nd. That is when I'll get my Epic. Will the price drop any more than 199.99 you guys think? The trend of the other 2 Galaxies on the other carriers have gone down to 1 cent.
If I buy from Amazon, and it goes down in price within a few days or a week, will Amazon honor a price adjustment? Because if they didn't, can't I just get a refund and then order it again, but just to save the trouble, they will give me a "price adjustment" like any other store, right? Anyone familiar with Amazon return policy? I just want to know, I'll probably research it myself, but its almost certain I'll buy from Amazon, since its the lowest price around.
Also, do they charge the tax? At the Sprint store they charge you the tax of the original price of $500, can I avoid the tax or just be taxed off the 199.99 price? Anyone familiar with purchasing on Amazon please help me with these questions, thanks, and hope all you early birds come on here to notify us of any major issues, etc.
As you can tell, I'm very tight on money, but I can afford the monthly cost of owning the Epic, are there any other ways to save money? One of the 3rd party local Sprint stores told me they can get me 25% off my bill every month for the duration of my contract. How do they do it? Is it a PROMO code they run into the system when I go through them? Is it possible to get this promotion myself through Amazon? Anyone know? Thanks.
Have a good weekend

The price might drop after the release. However since the epic appears to be shipping a few weeks after release I suspect the price won't drop for at least a month or 2. Even if it did, you cannot return and rebuy the phone. This is because if you returned the phone you would need to return it, cancel your sprint contract, and then restart. However there is a 90 day waiting period after canceling before you would be eligible for the new contract phone prices.
As for tax, they don't seem to charge it in many states. However phones may be different. I am not 100% sure on this.
Also I don't know what 25% discount they were refering to for you. Most of those are employer discounts. e.g. teachers get 15% off monthly, sears employees get 25% off, etc. If you are a student you can get 15 or 25% off through studentrate.com and they are still taking phone preorders and though the up front cost isn't amazing, the overall price is $175 for the phone and you get a free car charger or invisible shield I think.

so are you saying if i order thru amazon they won't ship it to me RIGHT AWAY?! Oh gosh, thats a bummer, you're saying I have to wait a few weeks? What about studentrate.com? Are they shipping right away once it hits the 31st??

ben7337 said:
The price might drop after the release. However since the epic appears to be shipping a few weeks after release I suspect the price won't drop for at least a month or 2. Even if it did, you cannot return and rebuy the phone. This is because if you returned the phone you would need to return it, cancel your sprint contract, and then restart. However there is a 90 day waiting period after canceling before you would be eligible for the new contract phone prices.
As for tax, they don't seem to charge it in many states. However phones may be different. I am not 100% sure on this.
Also I don't know what 25% discount they were refering to for you. Most of those are employer discounts. e.g. teachers get 15% off monthly, sears employees get 25% off, etc. If you are a student you can get 15 or 25% off through studentrate.com and they are still taking phone preorders and though the up front cost isn't amazing, the overall price is $175 for the phone and you get a free car charger or invisible shield I think.
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This is false, there is a zero day policy for returning equipt dropping a line and opening up a new line with the same phone I did it about 3 weeks after I got my Evo and got another Evo from a different store since the manager at a Shack wanted to be a douche and not swap out my Evo when it clearly had screen separation issues. I cancelled the whole darn thing and there was nothing he could do about it then got my money back went into a different store and got a new Evo and another line activated at full discount.

ForrelZ said:
This is false, there is a zero day policy for returning equipt dropping a line and opening up a new line with the same phone I did it about 3 weeks after I got my Evo and got another Evo from a different store since the manager at a Shack wanted to be a douche and not swap out my Evo when it clearly had screen separation issues. I cancelled the whole darn thing and there was nothing he could do about it then got my money back went into a different store and got a new Evo and another line activated at full discount.
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That's odd. Entropism I believe, who claims to have been a sprint repair technician and is now a sprint sales consultant said there is a 90 day wait, and the wait it tied to your SSN for when they do a credit check, so if you had a contract with sprint and cancelled it, you'd have to wait 90 days for the full new customer discount. Oh well, the internet is full is misinformation.

ben7337 said:
That's odd. Entropism I believe, who claims to have been a sprint repair technician and is now a sprint sales consultant said there is a 90 day wait, and the wait it tied to your SSN for when they do a credit check, so if you had a contract with sprint and cancelled it, you'd have to wait 90 days for the full new customer discount. Oh well, the internet is full is misinformation.
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Maybe that only applies to people who have been with sprint 30 days or longer. I don't think they would refuse someone who is brand new because they cancelled their initial contract for whatever reason.
Sent from a FRESH EVO using xda app

When I cancelled my Evo in mid-July, I told the Sprint representative handling the cancellation that I was going to wait for the Epic, and specifically asked if the cancellation would be held against me, and he said not at all.
I guess I'll find out for sure on Tuesday!
My guess is that if there is such a rule, it applies to cancellations outside of 30 days while on contract, and perhaps to cancellations off contract as well. In either case, it would appear that the way to get around that is to open the new line first, then cancel the old one. Surely they can't retroactively change the price of the device once you've purchased it, right!

The Shack has the Epic for $219.99

Went to Radio Shack yesterday to swap out my phone and they had it reduced to $219.99 . I had bought two of them at the Irvine,ca location and received $60 dollars back!!!
Edit :
Radio Shack will price match the phone if it goes on sale within 30days of the purchase date. For those like myself who bought on release day the 9/30 would be the last day for price match!
Sent from my SPH-D700 using Tapatalk

Wirefly has it for $199 with Free activation. ;o

damn I just got mine last weekend and paid 250 for it, I'm going back this weekend to get the price difference back.
I love Radio Shacks policies on this sort of stuff, by far the best to deal with when it comes to these things.
Thanks for posting, you just saved me some cash!

You are saying if we purchased the phone full the $250 ANYTIME, we can go and get money back for the reduced CURRENT price? Or only recently?
From what I can find, if the price drops within 30days of the CONTRACT opening date, then you can get the price difference? I opened the contract/purchased the phone on the 31st, today 30th is the final day of my 30 days.
I'm going to go to them and ask if I can get my $30 bucks back in the morning.

IMO even if the shack offers the lower price for the phone, it comes at a cost; the cost of only dealing with radio shack when it comes to any cell phone issues. I was debating this issue when i was switching to sprint.
I talked to a rep over the phone and she said that if i switched to sprint through a third party, everything has to be dealt with that third party. that also means radio shack does not have the authority to waive activation fees , waive restocking fee for phones if you decide to siwtch phones during the 30 day trial period. I decided to go with an official sprint store and got a heck of a deal. You just gotta let them know that youre serious and you want the best deal.
The sprint store rep hooked me up with waived activation fees for two lines, an extra battery for my epic, the offer to waive the restocking fee if i wanted to swtich phones to somehting else, completed my rebate for me, hooked me up with cool apps etc.
I dont mean to make your thread look bad , but i just wanna inform ya, and plus i cant sleep right now. for the 20$ difference i would still go to a official sprint store. just my two cents

superbraut said:
IMO even if the shack offers the lower price for the phone, it comes at a cost; the cost of only dealing with radio shack when it comes to any cell phone issues. I was debating this issue when i was switching to sprint.
I talked to a rep over the phone and she said that if i switched to sprint through a third party, everything has to be dealt with that third party. that also means radio shack does not have the authority to waive activation fees , waive restocking fee for phones if you decide to siwtch phones during the 30 day trial period. I decided to go with an official sprint store and got a heck of a deal. You just gotta let them know that youre serious and you want the best deal.
The sprint store rep hooked me up with waived activation fees for two lines, an extra battery for my epic, the offer to waive the restocking fee if i wanted to swtich phones to somehting else, completed my rebate for me, hooked me up with cool apps etc.
I dont mean to make your thread look bad , but i just wanna inform ya, and plus i cant sleep right now. for the 20$ difference i would still go to a official sprint store. just my two cents
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Theres a flaw in your logic.
Radioshack THEMSELVES is not able to waive the activation fee. BUT as a Sprint Premiere customer, you can call up sprint and have THEM waive the activation. Which I did, and had 2 activation fees removed (from my Epic, and an upgrade on another line on my family plan)
$250 withOUT a mail-in rebate, + addition $30 difference refund is the cheapest you will be able to get the phone offline. In my experience Radioshack was pretty easy to deal with when getting a exchange (which I did for my 1st Epic with faulty battery).
So really, all you got was a free battery out of it. Which is a good deal in any case, but really the freebie is just to get your commission. When my friend got her Evo from Radioshack, they hooked her up with a free battery, case, and car charger! Anything for your business right?

got my $30 back! radioshack's fine..they swapped my phone out twice and after 30 days im a free man

if we bought on launch day, can we still go back today for the difference, I bought 2, so 60 bucks off would be nice.

I bought mine on launch and the other a week after. You have 30 day price guarantee
Sent from my SPH-D700 using Tapatalk

stinger4321 said:
I bought mine on launch and the other a week after. You have 30 day price guarantee
Sent from my SPH-D700 using Tapatalk
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yea, but does today still count at 30 days if you bought on launch day or was that yesterday?

robl45 said:
yea, but does today still count at 30 days if you bought on launch day or was that yesterday?
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i bought mine on launch and they had np's

I'm getting conflicting answers!
I called one Radioshack, and they straight up said NO THE 29TH WAS THE LAST DAY TO DO IF YOU BOUGHT IT ON LAUNCH DAY.
Then another straight up said NO WE DON'T DO PRICE MATCH PERIOD.
Then another said, Yeah sure we can do the price match, today is the LAST day of the 30 days.
***EDIT***
I'm about to go to my Radioshack and ask them about the 'Price Protection'. I just spoke with another Radioshack store manager, and he said that TODAY IS THE LAST DAY OF THE 30 DAYS FROM LAUNCH DAY, but that we are STILL eligible for the price protection. He said that if MY radioshack refuses to refund my money, that if I contacted him, he would call up the Sprint district manager to *personally* contact my store for the refund.
People, if your Radioshack tries to say YESTERDAY was the last day, don't be scared to put your foot down.

NeonMonster said:
I'm getting conflicting answers!
I called one Radioshack, and they straight up said NO THE 29TH WAS THE LAST DAY TO DO IF YOU BOUGHT IT ON LAUNCH DAY.
Then another straight up said NO WE DON'T DO PRICE MATCH PERIOD.
Then another said, Yeah sure we can do the price match, today is the LAST day of the 30 days.
***EDIT***
I'm about to go to my Radioshack and ask them about the 'Price Protection'. I just spoke with another Radioshack store manager, and he said that TODAY IS THE LAST DAY OF THE 30 DAYS FROM LAUNCH DAY, but that we are STILL eligible for the price protection. He said that if MY radioshack refuses to refund my money, that if I contacted him, he would call up the Sprint district manager to *personally* contact my store for the refund.
People, if your Radioshack tries to say YESTERDAY was the last day, don't be scared to put your foot down.
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"Technically" Today is day 31. 31st being day 1, plus 29 days = 9/29.

scriz said:
"Technically" Today is day 31. 31st being day 1, plus 29 days = 9/29.
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Thats if you look at the day of purchase as being a day.
I bought my Epic on the launch day (31st), and opened my contract on the 31st. They stated that you have 30 days from opening the contract which doesn't count the 31st as a "day".
I called Sprint to ask about adding insurance to my line which HAS to be done within 30 days of opening the contract TODAY, and the Sprint rep said TODAY is the last day of the 30 days to add insurance.
I know 'technically' that today is the 31st day. But contract wise, today is the 30th day.

I was told that my 2 year contract expired on the 30th of 2012, was also told I could add insurance up till the 30th. so radio shack should honor this, my store is kind of difficult so I'll make sure they notate that i was in there and they said no if they give me issues then insist on speaking to a district manager or call radioshack on the phone,

So I successfully got my 30 refunded.
It wasn't easy and my RS said that today was my 31st day. I went off on them in the store because they don't state that the 30 days starts on the day of purchase.
They ended up having to call sprint to over ride the system to allow my refund. I'm glad they went through the trouble to get my refund back but they shouldn't advertise a price protection policy if they don't wanna follow through with it.
My 30 days end today so I won't be dealing with radioshack anymore either way.
posted from a EPIC4G.

Our radioshack reps are greatly helpfull to us always without a doubt. So it goes without sayin, i got a refund of 30 something dollars. Thank guys for the heads up.
Sent from my SPH-D700 using XDA App

i went to the shack and got $60 back..
Thanks O.P. !

Thanks OP i went and got 90 bucks back

yea, I got my 63 dollars back, 2 phones, 30 dollars each plus tax, although at my radioshack, trying to do anything with wireless phones requires 15 trys and an hour of my time. I was a little annoyed by the end.

Price Match G2 Policies

Hey guys, just looking for some information on policies regarding price matching/returning a phone for the g2.
I purchased from radio shack about 10 days ago with a new contract. To my disappointment, I found that costco is offering it for much less. If I return the phone to Radio Shack, will I be eligible to get the new contract price at costco? Will Radio Shack or Costco require me to terminate my new contract in order to switch over to costco within the remorse period? I talked to a sales rep at costco and he wasn't exactly sure. I will be going to RS later today but just thought I would get some advice from people before doing so. It turns out RS doesn't price match which gives me even more reason not to do business with them in the future. I'm shocked that they don't see it as necessary to their business to price match in order to keep customers like me who will often find better deals. They have hundreds to lose without price match, less than 100 to lose otherwise...Thanks in advance.

T-Mobile told me that even if they (or wherever you bought it) allow you to return it (Within your remorse period or whatever) it will probably not give you your upgrade back. However if you created a new contract all together I'm not sure. They did also tell me to be careful about indirect dealers as their contracts can be more stringent than t-mobile's are.

Adam5400 said:
T-Mobile told me that even if they (or wherever you bought it) allow you to return it (Within your remorse period or whatever) it will probably not give you your upgrade back.
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When I returned my G2s under the buyer's remorse period, the Retentions agent made sure the upgrade eligibility on both lines was reset. She then confirmed we haven't done a handset upgrade through T-Mobile in over 4 years now.

you have 14 days to cancel you contract and return your phone. you should not have any problems in doing that.
i got mine at costco, and was thinking about returning it, and geting it from T-mobile store (don't ask why ), they told me that could be done with no problem.

I know I can return it after 14 days. My question is, if I purchased and returned from one store then decided to purchase the phone from another company, will I have to sign up for a new contract all together? Or does t-mobile hold on to the new contract I created and still give me the new contract price?

when you return it, cancel everything. so then you go to costco as a brand new customer and get the phone for $150 - mail in rebate, + bluetooth and other crap.

Also, i got mine at costco a week ago at $200, so i had to go back and be there for 2 hours, for them to figure out how i can get my $100 back. So i had to kinda return it and buy my phone back.
Just saying, if anyone is in the same situation like i was. Costco people are willing to give you your $100 back!

spovat said:
My question is, if I purchased and returned from one store then decided to purchase the phone from another company, will I have to sign up for a new contract all together?
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You shouldn't have to. When you returned your phone, everything (upgrade eligibility and rate plan) should be reset to what you had previously before you upgraded.
After returning my G2s, the rep confirmed my upgrade eligibility was reset back to 2006 and my rate plan I was on previously expired in 2008.

pseudoswede said:
You shouldn't have to. When you returned your phone, everything (upgrade eligibility and rate plan) should be reset to what you had previously before you upgraded.
After returning my G2s, the rep confirmed my upgrade eligibility was reset back to 2006 and my rate plan I was on previously expired in 2008.
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You have to specifically speak to loyalty to get that done though, regular reps cannot reset you upgrade like that (They can only make a note on your account). I.E. If you return it, you will have to speak to loyalty to get your upgrade through an indirect dealer, however you can speak to a regular rep and you can then order from T-Mobile. The rep didn't tell me it was impossible to get your upgrade back and then use it through an indirect dealer, just that they were having some trouble with that.

There is actually no way to reset upgrade contract eligibility. Even retention can only note the account. Due to system limitations once an upgrade is processed there is no way to make the system say eligible. The price will have to be overridden by care or retention. Retail stores will not be able to match the full discount again without talking a loss until 22 months have passed again. It sux for everyone but its the only way for now.
Sent from my T-Mobile G2 using XDA App

30 days or so to reset eligibility for 3rd party providers
I had returned a vibrant to a t-mobile store, after failing to obtain an extension on the buyers remorse (gps, retarded file system requiring lag fix, lack of HSPA+, etc)....At the time I was told that my eligibility was correctly reset, etc but online it was clear that my eligibility was not reset...Loyalty told me that it takes at least a month for the eligibility to be available to third party suppliers, and that only customer service (or a store talking to customer service) could override the price before that time....This created a mess with third party sources....Thanks T-mobile....These onerous business practices and policies of T-mobile do not foster customer trust or goodwill, in fact quite the opposite...
I will be keeping the G2, and pray that full root is achieved soon....temp-root is ok for wireless tethering, etc; but not for optimized ROMS....(I can't believe how much smoother the unit seems to run when comparised to galaxy s)

yea u will have to cancel it. but what i was thinking about was, what if you went ahead and opened the new account with costco while ur radio shack created account was still open, then instead of clicking new contract, you click, use existing number (which would automatically force close or cancel your radio shack account) then go return your radio shack phone so you dont get billed for it and keep your number. lol i wonder if that would work hmmmmm....

Thanks T-mobile for your arrogance ....
Thanks T-mobile for your arrogance .... I want to say, this happening to me too.
I will never forget, how you treat me, and never trust T-Mobile in future

If you buy a XOOM at Costco, what's the return policy ?

If I decide to buy the XOOM at Costco, what's the Return Policy ?, the same as any other product, 90 days ?, or it will be like a Verizon return policy, 15 days ?, thanks

It's 14 days at Costco.

Low023 said:
It's 14 days at Costco.
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That is definitely incorrect. There is a 90 day return policy, same as if you bought a computer from Costco.
14 days refers to the amount of time you have to cancel your contract with Verizon.

Yes, definitely 90 days. 14 days for Verizon contract canellation as stated above.
Sent from my Xoom using Tapatalk

martonikaj said:
That is definitely incorrect. There is a 90 day return policy, same as if you bought a computer from Costco.
14 days refers to the amount of time you have to cancel your contract with Verizon.
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This is correct. If you sign a 2 year contract you have 14 days to cancel it. You have 90 days to return any electric product to costco and get a full refund. If any person at a kiosk tells you different just ask for the store manager.

Yes its 90 days, but costco makes you pay the activation fee and sign up for one month of service. At least they did when I was going to buy it on the 28th. It is also 20 bucks cheaper at costco but you'll end up paying more with the fees. I even told the "smart" reps there that verizon wasnt requiring the activation anymore and stuff so they called somebody and found out this was true but couldn't sell it to me without the activation due to costcos policy or something? So I just went to best buy and got it. 14 days with them though
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js042507 said:
Yes its 90 days, but costco makes you pay the activation fee and sign up for one month of service. At least they did when I was going to buy it on the 28th. It is also 20 bucks cheaper at costco but you'll end up paying more with the fees. I even told the "smart" reps there that verizon wasnt requiring the activation anymore and stuff so they called somebody and found out this was true but couldn't sell it to me without the activation due to costcos policy or something? So I just went to best buy and got it. 14 days with them though
Sent from the most 'Epic' phone in the world! ...Using XDA Premium app
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Its because Costco gets a cut for selling the Xoom with a data plan.
If you really want the 90 day return policy, just go in there to buy the Xoom, sign up for the plan and then walk out the door and call Verizon and cancel. You'll get the activation fee dropped.

martonikaj said:
That is definitely incorrect. There is a 90 day return policy, same as if you bought a computer from Costco.
14 days refers to the amount of time you have to cancel your contract with Verizon.
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I'm just going by what they told me. They said it had a 14 day return policy for mine when I got it. He said they will exchange for a different one if it has any defects up to 90 days though.
I guess he may have been saying that to avoid a return or something... meh.

Low023 said:
I'm just going by what they told me. They said it had a 14 day return policy for mine when I got it. He said they will exchange for a different one if it has any defects up to 90 days though.
I guess he may have been saying that to avoid a return or something... meh.
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I've independently confirmed with 2 Costcos its a 90 return policy on the hardware.

In Store Verizon Cancellation
The Costco sales guys also told me 90 days for full refund or price match (if the price drops). As for canceling the Verizon plan, when I called to do it over the phone they wouldn't let me cancel it. They said they couldn't tell if I bought my Xoom for the full price or on contract so I would have to go in to the Costco kiosk to shut down my Verizon plan.​

This varies from one Costco store to the next. I live in South Florida and most stores have a 90-day return policy for the XOOM. However, there is one store in particular in my area that only honors a 30-day policy for the XOOM. This return policy is set by the manager of the mobile device Kiosk. This is why you may have a store here or there that deviate from the standard 90-day policy. Bottom line, call the store or go into the store from which you wish to buy your Xoom and ask the people at the kiosk.
I hope this clears up the confusion.

i bought my xoom at costco
the return policy is if you buy it on contract the policy is 14 days, if you buy it off contract its 90 days

RickyMaxX said:
This varies from one Costco store to the next. I live in South Florida and most stores have a 90-day return policy for the XOOM. However, there is one store in particular in my area that only honors a 30-day policy for the XOOM. This return policy is set by the manager of the mobile device Kiosk. This is why you may have a store here or there that deviate from the standard 90-day policy. Bottom line, call the store or go into the store from which you wish to buy your Xoom and ask the people at the kiosk.
I hope this clears up the confusion.
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Well the guy can say this, it will not hold up. As a costco employee i will tell you this. Corporate sets all are policies. Mangers only have the power to make them better (in the name of member service) they are NOT ALLOWED to make them worst. All you have to do is ask to talk to the store manager if someone tells you other wise.

bwcorvus said:
Well the guy can say this, it will not hold up. As a costco employee i will tell you this. Corporate sets all are policies. Mangers only have the power to make them better (in the name of member service) they are NOT ALLOWED to make them worst. All you have to do is ask to talk to the store manager if someone tells you other wise.
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Well that's good info. I talked with the manager of the mobile kiosk at this particular Kiosk and he said that it is a 30-day policy if you buy it off contract. So it's good to know this can be challenged. And yes, others in the area are selling it with a 90-day return policy off contract.

droidftw said:
i bought my xoom at costco
the return policy is if you buy it on contract the policy is 14 days, if you buy it off contract its 90 days
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Not true. As stated before you have 14 days to cancel the contract and 90 days to return the hardware. Of course unless you get a 2 year contract and a $200 subsidy, then yes it will be 14 days to pay the difference of $200 when you cancel your contract.

Costco will take anything back. It says 90 days right on my receipt. They also give you a rebate for the activation fee, or at least they gave me one.

rbruno66 said:
Costco will take anything back. It says 90 days right on my receipt. They also give you a rebate for the activation fee, or at least they gave me one.
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That’s correct the return policy is 90 days. As for the mail in rebate of the activation fee you will get it after 90 days.

knut150 said:
That’s correct the return policy is 90 days. As for the mail in rebate of the activation fee you will get it after 90 days.
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should be noted based on my experience talking to them that you only get back the $35 activation fee from Costco if you PAY for 3 months of service.