Database Users

Help, my device is broken?

My Touch HD doesnt respond, it hangs and restarts itself all the time. Today it chrashed totally and I cant start it no more. It comes to the text "smart mobility" then the softwareinfo in the right lower corner pops up and nothing more happens..
I cant do a hardreset. (tried with volumebuttons and powerbutton at the same time)
I cant upgrade the software..
Anyone had this issue before?
Servicecentre?
Sad times...

Cokey,
Can you even put it into the bootloader mode?
Cheers.

Ehrm, whats bootloader mode?

hold vol down, and press power on (keep holding volume down until screen comes on)
you should see a screen of 3 coloured bars
if you can do this, you should be also able to do hard reset. for a hard reset make sure you hold both the volume buttons down, and keep them held after you press power on
Tom

Okey, havent tried that yet. But hardreset wont work, with both volumekeys and power on...

I've just tried that bootloader mode and that works but a hardreset isnt working. It starts up as written above then the display fades out a bit. Nothing more happens...
Darn it...

Cokey said:
I've just tried that bootloader mode and that works but a hardreset isnt working. It starts up as written above then the display fades out a bit. Nothing more happens...
Darn it...
Click to expand...
Click to collapse
Cokey,
All is not lost, don't worry. If you can get into Bootloader mode, then you will be able to flash a new ROM onto it. Go to the ROM section and follow crackwhore's very detailed guide.
Have fun flashing!
Cheers.

PoisonWolf said:
.
Click to expand...
Click to collapse
Thx for the help...
After maybee 20 hardresets starts it finally started...
All seems ok with it right now... Will leave it on over the night so Im sure it wont hang/restart again..
Again thx for the help..
(Flashing is something I wanna try but I really want my OS to be in Swedish )

I have the same issues. I am constantly reflashing the ROM because the phone will not last more than a day before being stuck on the Smart Mobility screen.
I have been flashing all of Dutty's different ROMs including LEO R4 and WM 6.5 R14 Turbo, WM 6.1 etc every day for the past week. It still freezes daily and when reboot, it gets stuck on Smart Mobility Screen. I am ready to throw it in the bin!
Anyone got any ideas. Flashing ROMs isn't working or fixing it as I have tried all sorts. I have also upgraded the Radio yesterday, still doesn't help. Tried also a new SD card, again, still freezes.

jchiou99 said:
I have the same issues. I am constantly reflashing the ROM because the phone will not last more than a day before being stuck on the Smart Mobility screen.
I have been flashing all of Dutty's different ROMs including LEO R4 and WM 6.5 R14 Turbo, WM 6.1 etc every day for the past week. It still freezes daily and when reboot, it gets stuck on Smart Mobility Screen. I am ready to throw it in the bin!
Anyone got any ideas. Flashing ROMs isn't working or fixing it as I have tried all sorts. I have also upgraded the Radio yesterday, still doesn't help. Tried also a new SD card, again, still freezes.
Click to expand...
Click to collapse
Have you tried reverting back to stock rom to see if problem persists? If so, return device under warranty

J,
USPL or HSPL? Do you install any applications, or do you leave it as it is and it still crashes in a day?
Cheers.
jchiou99 said:
I have the same issues. I am constantly reflashing the ROM because the phone will not last more than a day before being stuck on the Smart Mobility screen.
I have been flashing all of Dutty's different ROMs including LEO R4 and WM 6.5 R14 Turbo, WM 6.1 etc every day for the past week. It still freezes daily and when reboot, it gets stuck on Smart Mobility Screen. I am ready to throw it in the bin!
Anyone got any ideas. Flashing ROMs isn't working or fixing it as I have tried all sorts. I have also upgraded the Radio yesterday, still doesn't help. Tried also a new SD card, again, still freezes.
Click to expand...
Click to collapse

No luck
I think my warranty is out the window when I tampered with the screws and broke the VOID Warranty sticker.
I have used both USPL and HSPL and same issues occurs. I think I have narrowed it down... if I don't touch the onboard memory, ie not install anything to the onboard memory or touch it too much in that area, then it will tend to be okay. It starts to freeze and lock up at Smart Mobility Screen whenever I copy stuff or active sync etc.... so far anyway.
Looks like its going in the bin... last resort tomorrow, revert back to stock rom and see how long it lasts.

[Solved] Task 29 bricked my phone! Help!

Hey guys,
Well i had 2.08hspl on my phone with a 2.10._50 radio (something like that) and i ran task 29 to clean up my phone for a chunky rom.
After i ran the task29 utility, everything went to 100%, but i missed hittin the volume key in time. So i took out my battery and put it back in. Now i cant get the device to power up whatsoever.
Am i screwed?

Hi Jhonka
Can you get into bootloader mode? I have doen Task29 many times, and no issues, even if i miss the volume key. Try pressing the volume key down and hitting the power button for a moment before letting it go. Should get you into bootloader, and usb mode once you connect to the PC thru USB.

no i can't even get into the bootloader

may be not enough battery power
JhonKa said:
no i can't even get into the bootloader
Click to expand...
Click to collapse
your problem might be "not enough battery power"
charge your phone for a while and press power button by while pressing volume down.
hope it works.
good luck!

JhonKa said:
no i can't even get into the bootloader
Click to expand...
Click to collapse
what is the specific type/model of your phone?
battery might be low as mentioned by another user above.

take out the battery and press volume down and power-on to get into bootloader. connect yr device via usb and flash the ROM.
are u sure yr battery is not empty?

on the second thought, maybe the task29 was run without radio ROM?

sounds like it was run using a ..51.. radio on a tmous.

samsamuel said:
sounds like it was run using a ..51.. radio on a tmous.
Click to expand...
Click to collapse
so is it beyond help? wow, bummer
about naming convention, does TMOUS-compatible, TMOUS-support ROMs mean it's a TMOUS ROM?

BumAround said:
so is it beyond help? wow, bummer
about naming convention, does TMOUS-compatible, TMOUS-support ROMs mean it's a TMOUS ROM?
Click to expand...
Click to collapse
yes if it says tmous ok or tmous compatible or whatever then it means that that rom is based on version 2.x official tmous rom so it will work on tmous.
as for the op, if he did use a ..51.. radio then yes its unrecoverable.
but there are one or two posts with black screen, phone not booting, that aren't caused by this, but not many.
@op try the battery out for an hour and then try again.

thanks for all the responses guys.
I finally got it to work, i took the battery out for 30 minutes and held down the power button. (which i hear drains the rest of the charge in the phone)
turned it on, freaked out with joy then installed my new rom.

JhonKa said:
thanks for all the responses guys.
I finally got it to work, i took the battery out for 30 minutes and held down the power button. (which i hear drains the rest of the charge in the phone)
turned it on, freaked out with joy then installed my new rom.
Click to expand...
Click to collapse
dude I feel happy for you

JhonKa said:
thanks for all the responses guys.
I finally got it to work, i took the battery out for 30 minutes and held down the power button. (which i hear drains the rest of the charge in the phone)
turned it on, freaked out with joy then installed my new rom.
Click to expand...
Click to collapse
wow, good thing it worked.
btw you never told us which version of the phone that you're having? (US/non-US/unlocked/etc)

HD2 not booting
I have the same problem but I can get back to bootloader mode.. Problem is at the beginning when I ran task29, I don't think I flashed with the radio so now my phone is not booting. How am I going to put back the radio. Please help!!!

can you go to the bootloader/
dau888 said:
I have the same problem but I can get back to bootloader mode.. Problem is at the beginning when I ran task29, I don't think I flashed with the radio so now my phone is not booting. How am I going to put back the radio. Please help!!!
Click to expand...
Click to collapse
if you can go to the bootloader,then put the radio into your sd card and change the name accordingly.
then flash from boot loader.
am i right?

thihaz said:
if you can go to the bootloader,then put the radio into your sd card and change the name accordingly.
then flash from boot loader.
am i right?
Click to expand...
Click to collapse
Hi
Recommmended way of flashing is for the HD2 is from your pc not from microsd. Put the device in the bootloader and connect the usb and flash the radio or rom from the pc. This is the way is more safe.
Good luck

[q] magldr help

Hey guys well I'm having really bad problems with Magldr and my phone. My phone just randomly restarted, then wouldn't get by the HTC bootsplash screen. But now, it won't even go in to Magldr or turn on, unless it's plugged in to my USB. So now, when I plug in the USB, the phone starts to boot up by the HTC screen then goes to the Magldr bootloader where it says From NAND, 1234 GO! screen.
But after this nothing happens and just repeats the same thing over and over again.
I've tried flashing different ROM's and different SD cards but they all have the same problem.
Any way I can fix it? Thanks.
LS

I'd suggest running a Task29 from bootloader, then starting again with installing magldr etc. I was also having some problems getting a rom to boot, so I've just returned after going all the way back to my stock winmo rom and all is good again.

ClydeB1 said:
I'd suggest running a Task29 from bootloader, then starting again with installing magldr etc. I was also having some problems getting a rom to boot, so I've just returned after going all the way back to my stock winmo rom and all is good again.
Click to expand...
Click to collapse
Just the man I was hoping to help me lol. Is there a guide on that anywhere? I'm fairly new so don't really know what Task29 is. One thing - I tried to boot to HSPL and it wouldn't.
EDIT: After several tries, I'm in HSPL 2.08 now. Now I just have to find out how to do the rest. Do I keep an SD card in or does it matter?

Use this tool and select the option to run Task29. It formats the entire NAND area. From bootloader, connect to pc and run the tool, watch progress and as it reaches 100% hold the vol down button in so that the phone boots back to bootloader (if you miss it no biggy, just pull the battery and boot into bootloader). Then reinstall magldr etc.
You can leave the sd card in, makes no difference.

ClydeB1 said:
Use this tool and select the option to run Task29. It formats the entire NAND area. From bootloader, connect to pc and run the tool, watch progress and as it reaches 100% hold the vol down button in so that the phone boots back to bootloader (if you miss it no biggy, just pull the battery and boot into bootloader). Then reinstall magldr etc.
You can leave the sd card in, makes no difference.
Click to expand...
Click to collapse
Thanks. Fingers crossed this works. Don't want a bricked phone.

As long as you have hspl you'll be fine. I've done this procedure hundreds of times

So I've ran the Task 29 but nothing's different. Still keeps rebooting. Any other tips?

Check your battery pins. Sometimes the copper pins get bent a little out of alignment. Just gently straighten them out by hand. Make sure that you are gentle in future when removing and especially inserting the battery.

You are f*cking god Clyde. Thank you so much. That's what it was. How do you know so much about the HD2? Great man. Do you have a Paypal?

Glad to have found the problem. Those battery pins have caused a few headaches, as I say be careful with them in future. I learn't just by reading the threads and having been around the block a few times . It's not necessary to give me any payment, but if you really want to buy me a pint, there is a donate link to my Paypal account just above my avatar. Thanks m8

ClydeB1 said:
Glad to have found the problem. Those battery pins have caused a few headaches, as I say be careful with them in future. I learn't just by reading the threads and having been around the block a few times . It's not necessary to give me any payment, but if you really want to buy me a pint, there is a donate link to my Paypal account just above my avatar. Thanks m8
Click to expand...
Click to collapse
Haha yeah, I thought my phone was done and dusted by now. Still going though, best phone EVER. Well if somebody helps me, I like to help them back.
I'll donate soon, when I receive my wages.

[Q] No Bootloader, HSPL and HTC returns?

I've been using Android NAND for a while with no problems but the other day I struggled getting into bootloader. Eventually (for no obvious reason) it went in and I flashed the shipped rom. I tried bootloader again but no dice. Then I made the fatal error of flashing HSPL again only to get stuck on the O2 screen. I can't get any further.
I can't connect to the pc because it doesn't see anything and I can't get it onto bootloader to flash anything else. I've tried everything I can think of bar JTAG (which is out of my league) and I'm supposed to be sending it back to HTC tomorrow for a repair.
Question is, will HTC see HSPL installed without access to the bootloader and, if they do, will they tell me where to shove it?
..tried searching everywhere before starting a new thread...

jetsetwilly said:
I've been using Android NAND for a while with no problems but the other day I struggled getting into bootloader. Eventually (for no obvious reason) it went in and I flashed the shipped rom. I tried bootloader again but no dice. Then I made the fatal error of flashing HSPL again only to get stuck on the O2 screen. I can't get any further.
I can't connect to the pc because it doesn't see anything and I can't get it onto bootloader to flash anything else. I've tried everything I can think of bar JTAG (which is out of my league) and I'm supposed to be sending it back to HTC tomorrow for a repair.
Question is, will HTC see HSPL installed without access to the bootloader and, if they do, will they tell me where to shove it?
..tried searching everywhere before starting a new thread...
Click to expand...
Click to collapse
How did you flash shipped if you couldn't get into bootloader?
You're doing vol-down and power on right? If you get a splash you should be able to get into bootloader, because SOMETHING is telling your splash to show up.
Try putting the correct shipped on your SD and power up with vol down.
I think they will be able to tell that you modified it.

Thanks for the quick response. I'll try it again with the sd card. The only thing I can think is that the battery died on me almost as soon as I tried the sd card shipped rom. I saw the bootloader for a second and then the phone went off. When I charged it back up, no bootloader...
The problem is I've tried so many things, I'm struggling remembering the exact order of my screw up. I have a feeling after the battery died and I couldn't get it into bootloader, HSPL was working and I flashed the stock rom using USB flash.

jetsetwilly said:
Thanks for the quick response. I'll try it again with the sd card. The only thing I can think is that the battery died on me almost as soon as I tried the sd card shipped rom. I saw the bootloader for a second and then the phone went off. When I charged it back up, no bootloader...
The problem is I've tried so many things, I'm struggling remembering the exact order of my screw up. I have a feeling after the battery died and I couldn't get it into bootloader, HSPL was working and I flashed the stock rom using USB flash.
Click to expand...
Click to collapse
Well, I've seen lots of warnings about having your battery greater than 50% while flashing, which (obviously) means that if your device has run out of juice while flashing could lead to unrepairable (by end-user) issues .
Try orangekid's advice and report back.

jetsetwilly said:
Thanks for the quick response. I'll try it again with the sd card. The only thing I can think is that the battery died on me almost as soon as I tried the sd card shipped rom. I saw the bootloader for a second and then the phone went off. When I charged it back up, no bootloader...
The problem is I've tried so many things, I'm struggling remembering the exact order of my screw up. I have a feeling after the battery died and I couldn't get it into bootloader, HSPL was working and I flashed the stock rom using USB flash.
Click to expand...
Click to collapse
when flashing from SD, SPL and radio are the first 2 things it flashes afaik, so power out right when you started flashing could be a serious issue.
Hopefully what I said above works though, if your SPL is completely fubar I have no idea what HTC will say, what I would tell them if you try to RMA is you had problems with random reboots and did a hard-reset, then when it started flashing it just turned off for no reason and now it's weird or something like that so they think it was a regular stock hard reset thing and not a "oh **** I have to restore to factory cuz I have HSPL on here" thing.

Ok, so I tried about 10 more times with no joy - at least it's consistently broken now.
Thanks guys, just hoping for an 11th hour rescue. I'll send it off tomorrow and report back the outcome with HTC. I appreciate your help. I knew the lack of charge and flashing via bootloader was going to trip me up one day.

Was HTC able to bring the phone back to its original state or were you able to do something to get the issue fixed? I have the same problem. All I did was to load prj Clean Desire v0.3.2 ROM (this ROM is the same as Cotulla's but with few fixes). This was the first time I ever attempted loading an Android ROM on to my HD2. All looked well initially. The phone was rebooted after ROM was installed. I did intial setup like facebook acct, email, wi-fi, gprs, etc. Then after few hours, the menu button (windows button in HD2) and back button quit working. Even the power button when pressed for few seconds wouldn't bring up the power off and other options. I thought a soft reset would fix it and then I pulled the battery off and restarted. All I now get is the first boot screen with "123456...go.go.go..." and then a white screen with HTC on it. Nothing more. It is stuck there. I tried getting in to bootloader, but I couldn't. Holding down the volume-down and then pressing the power button just restarts the phone as mentioned above and takes me to the HTC screen. Not sure how can I get to the bootloader. Desperately looking for help....

Flash RADIO fail at 96% -HELP!

ANybody can help me . i have a HD2 When tried to FLASH to any RADIO from 2.07 to 2.15 all failed at 96%. I have made a TASK29 also it fails at 96%. NOW cant install anything on it !
At first 2.15 flashed and after i made task29 it stop to install. Then i used 2.07 it flash, but again i used TASK29 and now when i retry to reinstall any RADIO, it fails at 96%.
Am using tasks29 because my HD2 is stuck in LOGO HTC. So am trying many ROM file for it to WORK but in VAIN !! I still can enter BOOTLOADER. Manage to install MAGLDR and WIN7 but never the phone was OK!
I was wondering if its a HARDWARE problem?

It usually takes a long time at 96%. Try leaving it for a while and see if it will complete. Mine took some time at 95%

Crust2 said:
It usually takes a long time at 96%. Try leaving it for a while and see if it will complete. Mine took some time at 95%
Click to expand...
Click to collapse
Yep, mine hangs at 96% too. Maybe try this Task29 with Radio (check it's the right radio though)...
http://forum.xda-developers.com/showthread.php?t=1018427

If you can get into BL dont worry you'll be able to flash. Just try everything again and give loader a moment.

Ok. I waited almost 30Mins ! is that ENOUGH?
But i Found that If i flash with this ROM (that has RADIO in it) - " Duttys_Leo_Sense_2.5_5.2.21907.5.0.93_1.80_ML_V4_Ship_EN " flash succESSfully but still i have the PROblEM of STUCK on HTC logo !

Again failed at 96%
Hello,
has anyone managed to resolve this problem?
I am having the same issue - radio and rom flash fails at 96%, I have tried even older radios and different roms with radio. Tried with HSPL 3.03 and 2.08.
When flashing from USB it always stops at 96% at hangs for 15mins then says fail.
If flashing from SD card then it just hangs indefinetely.
only the Duttys_Leo_Sense finishes flashes but the phone wont boot

Download this, flash it and and start from scratch. something went wrong along the way..but start from scratch and go again.
If you have trouble once you download. restart the phone holding the the power and volume down buttons. and you will get into bootloader..then connect phone and wait until it says usb and flash.
http://dl.htc.com/ruudownload/t-mobileUS/DeviceDownloads.aspx?pid=leo2

toreone said:
Download this, flash it and and start from scratch. something went wrong along the way..but start from scratch and go again.
If you have trouble once you download. restart the phone holding the the power and volume down buttons. and you will get into bootloader..then connect phone and wait until it says usb and flash.
http://dl.htc.com/ruudownload/t-mobileUS/DeviceDownloads.aspx?pid=leo2
Click to expand...
Click to collapse
Thanks - and a quick question - is this download for US or EU version?
I have a EU version.

nitko666 said:
Thanks - and a quick question - is this download for US or EU version?
I have a EU version.
Click to expand...
Click to collapse
I have not looked to see if it is for the US or EU HD2. But seeing as you have a EU HD2 you have nothing to fear really as the EU can be flashed with any radio version with no bad effects. But the US HD2 can not be flashed with any radio version with a 51 in it or it will be hard bricked. The 51 radio versions were the first radio versions for the EU HD2.

also, try chillign teh phone for twenty mins in teh freezer, then quickly reinsert the sd and try to flash. It may help you get past the last few %

Unfortunately it didnt end well
HTC HD ROM update from USB stalled at 8% for more than 30mins.
Then I tried updating it from SD card when it failed instantly reverting to factory SPL.
And then I tried to use HSPL4 to put: SPL-208 instead of HSPL208. Phone said cracked it and after that it died.
Its completely bricked now, cannot turn it on - no key lights, no lcd

odd, these devices are very difficult to brick since if you mess up, just go into bootloader mode and reflash.

slybunda said:
odd, these devices are very difficult to brick since if you mess up, just go into bootloader mode and reflash.
Click to expand...
Click to collapse
ahhh if only it was that simple. Check out the title of this thread, what you're suggesting is exactly what is failing. Look around, teh forum is stuffed full of this type of error. Sometimes it is solvable, sometimes not.

Hello, sorry for saying this but there is no solution to fix that. I had the same problem on friends HD2. It died with no reason, just rebooted. All you wrote is the same there, if you use newer radio stuck on 96%, older stuck in 97%. HSPL working ok, leoimg.nbh stuck on 8% and you getting ROM Update fail all times. That is hardware issuse and Radio ROM chip is damaged. We did not found any solution to fix that and even tryed xtc clip and all methods of instalation...

can u try flash HSPL first then the radio and then MGLDR...my problem is solve..

Hi.
I bought Hd2 yesterday, and I have a biiiig problem with it. It started perfectly - but after 5 min it shut down. It shows message about low battery, so I connected it into charger, orange led turned on. I tried to switch telephone on, but it freezes on white screen with HTC written. I tried soft-resets and hard-resets, even tried to install official rom - but installer is always freezing at 8%. I can get into BootLoader and phone is recognized by the PC after connecting USB cable. But this is all - i can't switch phone on, I can't install ROM...
What is wrong? Is it gonna work, or maybe it is totally bricked?

Radio flash stuck @ 96%
This seems to be the kiss of death for an HD2. I also have the same symptoms: stuck at 96% when trying to flash a radio. I have a US HD2 and I've flashed about 10 of these phones with no issues. This is the first one I've ever seen with this issue though. It was a friends phone that he wanted me to assemble. He gave it to me in pieces. When I assembled it, it wouldn't boot. So I flashed the stock ROM, but the flash won't complete. Fails at 8% or 11%. Tried flashing HSPL and it seems to work. But when trying to flash the radio it fails at 96% (it just hangs).
I was wondering if it has bad sectors on the partition or someting and if a J-tag service could fix this. Theoretically, it's supposed to be fixable if you can get into the bootloader. Oh well, into the junk box this HD2 motherboard goes until someone posts a fix.

I got the same problem can't not flash anything, and alway stucked at 96%.
Only thing I did to get it complete flashing radio, rom was put the phone in zip lock, and put in freezer for 10mins, took it out and plug in battery and flashing, at anytime, if the phone vibrating it will not accepting any data in, and it will stop at 96% and then i have to put in freezer again. Took me awhile to get everything boot up and got in windows 7 and play with it. But... the phone still rebooting it self, sometimes it will reboot after 5 mins or an hr when I am surfing webs or setting up the phone... Right now I am trying to get a different sim card to test out.
Seem more like hardware problem.

My problem is solved - I've got new motherboard....

NAND Toolkit
Have you guys tried to use NAND Toolkit?! it works fine for me, and never had issues flashing my HD2...