Here's teh scoop...
I was in Vegas at CES and all was fine. I was tethering and 4G was blazing. Left on Friday, got back to SoCal and on Monday my Epic running Bonzai4All (RFS) would no longer connect to the 4G network. Found out from Sprint there was a trouble ticket in my area and 4G was down for a couple days. It's back up now but my phone won't connect anymore. Took it to a corp repair store (after having flashed back to stock of course) but they couldn't fix it so they ordered me a "new" one.
I don't think it's a hardware issue because when I click the 4G icon the phone cycles through SCANNING>CONNECTING>OBTAINING IP ADDRESS and then it just disconnects. Feels more like a programming issue (ie, dialer codes... then some numeric setting somewhere in the programming menu)
Has anyone else had this happen to them. I did nothing to my phone between the time I was in Vegas and back in SoCal so other than the outage, the phone no longer connecting to 4G seems quite random.
4G is noG
I have the epic4g, I live in Vegas.
Although this is supposed to be 4G for the entire city, the phone spends 95% of the time "disconnected" from 4G.
I have already had sprint replace the phone, the same thing happens with the new phone.
It seems its a software issue, if I turn on 4G and move, do anything, it will disconnect. Heck, it even disconnected in the parking lot outside the Sprint store. Of course they kept telling me there was nothing wrong with the phone when they test, so I go outside, try to connect to sprint.com, get error of no connection and bring phone back in.
On a recent trip, I attempted to use 4G to rent a movie for my son. In the course of 30 minutes, it must have disconnected once every 1-2 minutes. It does not reconnect on its own, you have to manually disconnect, then reconnect to get it running again. It appears if you are "mobile", it has major issues. If you are sitting in one place (not walking or anything) it will keep its connection.
Kind of retarded if you ask me - I know 100% its a phone issue, something is messed up. Of course, when I complain to Sprint, I am the only one having this issue.
I am actually going to try to get them to credit me the 10 bucks a month back, after all, I never use 4G - not because I dont want to, its just not worth the hassle. I cannot even browse the web - it disconnects so often I get the no connection error screen. 3G has no issues, but is slow.
I have searched many forums, but cannot find any fixes for this issue. It would appear that you are having the same deal as I am now.
No idea. My phones locked on 4g 80% of the time. While driving, walking etc. Only use 3g in buildings made of kryptonite that block signals.
Sent from my SPH-D700 using Tapatalk
I live right outside of Baltimore, and according to sprints coverage maps I should have 4g where i live. We all know how coverage maps go, but i am getting the "obtaining ip address" then fail. But I just kind of ignored it and thought nothing of it.
After seeing other people with similar problems, do you think i should have it serviced? i am paying for insurance.
Did anybody figure this out?
This happened to me after flashing a new rom, seemed to work after a reboot.
i have the same problem, and a simple reboot did NOT my problem.
I know for a fact that I get reception in my house, and I've tried in a Sprint Store when I was testing the Photon 4G. Still can't connect; more specifically it disconnects after attempting to obtain an IP address.
I have already tried messing the WiMAX Extension settings in ##3282#
I'm running SyndicateROM Frozen 1.2 | Genocide 2.0 Kernal | EC05 Modem.
Note: 4G was working before i tested UrbanDecay, which was a EG22 ROM. I did flash SRF1.2 with the EG22 installed. i have tried updating the modem and I'm back to EC05. still no luck.
Suggestions?
This happened to me. Some type of data corruption. I had to Odin back to a prerooted tar, not restore anything, test 4G, working then only restored apps with no data. When I did restore data I lost 4G again. So do not restore any data. Set everything back up again.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
This happened to me. Some type of data corruption. I had to Odin back to a prerooted tar, not restore anything, test 4G, working then only restored apps with no data. When I did restore data I lost 4G again. So do not restore any data. Set everything back up again.
Sent from my SPH-D700 using XDA App
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Then it is what I had feared... After I got so far too! I'm going to have to reformat my SD card while I'm at it. A few of my videos also got corrupted.
jerm1027 said:
Then it is what I had feared... After I got so far too! I'm going to have to reformat my SD card while I'm at it. A few of my videos also got corrupted.
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Yeah I tried everything first, even had Sprint refresh my phone. I guess some WiMax files got corrupted. You could try a reflash but if your ROM backs up and restores data it probably will still not work. I was able to restore apps only and selectively restore a few apps with Titanium though.
Sent from my SPH-D700 using XDA App
Related
I'm running the latest Freshevo ROM. Going thru a 4G area and it keeps notifying me that their is a 4G network available...it says connecting to sprint and then goes back to "Searching"
Any ideas?
xbox4414 said:
I'm running the latest Freshevo ROM. Going thru a 4G area and it keeps notifying me that their is a 4G network available...it says connecting to sprint and then goes back to "Searching"
Any ideas?
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I've posted this same question over in the Q&A forum. But I'm on Fresh 3.1.0.2 with Netarchy's Fresh Kernel. My 4g just gets stuck at scanning. Someone suggested checking to see if your MAC address (menu-settings-about phone-hardware info) matches the MAC address under your battery.
Mine does and I still dont get anything. If yours doesnt.... search for MAC address fix.
Someone also suggested deleting a trees.xml, but I dont know what that does so I havent done it yet.
I have been able to connect in the past week without problem on fresh 3.2.
Today I tried to connect and I get the same thing you are seeing, it tries to authenticate, then drops back to scanning.
I know the 4g in my area is not "live" yet but has been stable for a few weeks.
I checked with another evo user here and they cannot connect either.
I don't think its a ROM or a phone problem. See if anyone else in your area can get 4g before you start mucking with your phone.
I wish I could ask others but I'm on a train...we are passing thru a 4G area. We stopped at a station for 10 minutes where I rebooted and turned on 4G and still just "searching"
Gonna check MAC now...
4g cannot jump from tower to tower. If you are on a train, you are likely jumping to different towers before you can connect.
From what I have read, 4g is only good for about 2 miles.
Makes sense, we weren't moving at one point and it was disconnecting. Then we got to our next station and it connected. Got it and then we started moving again. So looks like the wimax radios do work for me...hmmm.
I'm in a pretty good area for 4G, so I've been turning it on when I leave the house lately...but recently, I've noticed something odd. While I get pretty good download speeds on speedtest.net, and it downloads files very well, when I go to a website, it won't load the page. The status indicator will go halfway, 3/4 of the way, but then it will hang, and the page will never load. I tested this in an area, last night, where I was getting 8+ Mbps (New Brunswick, NJ), in both Dolphin, and the stock browser, same effect in both. Then I turned off 4G, and the same sites (I tested about 6-7) loaded just fine in 3G. Anyone else notice this fairly annoying quirk?
I'm in Brooklyn and I've experienced the same thing a couple of times. I chalked it up to the 4g roll-out testing in the area.
If it flips to 3G and back to 4G even for a second it can jack up a page. Does reloading help?
When I had my EVO I also found that when I had 4G enabled the GTalk service would only very sporadically make AND hold a connection.
Turn off 4G and reboot the phone and I was able to connect no problem.
I called Sprint a few times on it but the people I spoke with in advanced support didn't have a clue to rather than hope for a fix I decided to return the phone and wait to see how the official rollout went.
uniquenameevo said:
If it flips to 3G and back to 4G even for a second it can jack up a page. Does reloading help?
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No, this isn't a case where it's switching from 4G to anything else. It's only when it's loading a website in a 4G area, with 4G on - and it actually seems to get worse as the 4G signal gets stronger. In my case, it's very repeatable.
I'm going to try deleting the cache, and see if that helps...
It's really not that big a deal, as it downloads any other file type, and does it very well, when in a 4G area, and websites load fine via 3G. It's just a little odd.
Oh, I guess it would be a problem if I wanted to view a website while talking on the phone...
smarmytime said:
No, this isn't a case where it's switching from 4G to anything else. It's only when it's loading a website in a 4G area, with 4G on - and it actually seems to get worse as the 4G signal gets stronger. In my case, it's very repeatable.
I'm going to try deleting the cache, and see if that helps...
It's really not that big a deal, as it downloads any other file type, and does it very well, when in a 4G area, and websites load fine via 3G. It's just a little odd.
Oh, I guess it would be a problem if I wanted to view a website while talking on the phone...
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Yeah, I've noticed the same issue. There is no performance gain on loading webpages it seems. I don't really get a chance to tether my pc often on 4G (other than letting files download in the car), so I can't vouch for that, but I do get better web page performance on 3G.
Anybody have any more insight into this issue? In the past I was able to access any site using 4g just fine, but lately, any site that uses flash will load 4/5 of the way and then completely stop. I am not a smart guy and have exhausted basically all of the resources I have. I have tried flashing an older Wimax, tweaking Wimax settings, uninstalling flash updates and nothing has worked. I guess if it really starts to bother me I will give Sprint a call, although it seems like people over here at XDA know just as much if not more about these things...and you guys wont make me unroot to talk about them.
Thanks.
I experienced same thing. I'm guessing it's the network issue(it's just not dependable in my experience), and not even use it for websurfing anymore. I think 3g is plenty for websurfing, and use 4g for tethering.
Go into wireless & Networks and turn off Mobile Network that will turn off 3g completely just use 4g by itself and you wont have to worry about it switching between the 2
Well, for me at least, the situation seems to have resolved itself...the past couple of days, I've been able to go to websites on 4g with no issues whatsoever. And as a bonus, the 4G coverage around my apt (which isn't even an official 4G area yet) is up to about 8Mbps! Nice.
My phone was doing that the other day too, I dont live in a 4g area. It was also going on being connected to wifi. My browser screen was also going black but the phone wasn't sleeping, I flashed another ROM and it was doing the same thing. It hasn't done it over the past few days now. I guess it worked itself out.
Alright I tried searching for this but keep finding only WIFI issues. First of all my wife has the Epic as well, she connects to 4G just fine, as for me I did as well but after I flashed midNIGHTS 2.4 rom I cannot get my 4G to connect, instead it hangs at obtaining ip address then disconnects and tries again. If anyone has any solutions that would be great.
fetalp said:
Alright I tried searching for this but keep finding only WIFI issues. First of all my wife has the Epic as well, she connects to 4G just fine, as for me I did as well but after I flashed midNIGHTS 2.4 rom I cannot get my 4G to connect, instead it hangs at obtaining ip address then disconnects and tries again. If anyone has any solutions that would be great.
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Have you tried using a static ip?
Well not sure how to go about doing that. My WIFI connects just fine its the 4G thats not connecting.
My 4G is also not connecting... i know for sure 4g is available in my are because my friends evo can connect to 4g. i downgraded from dk28 to DI18, still no lick on 4g working. any ideas?
If you're having the same problem I had then your 4G radio is shot. It is known but very limited problem on the epic and their is no fix for it. Go to the sprint store and they'll replace it.
Damn well I hope thats not true, that means I'll have to Odin back to stock 2.1 which honestly I hate doing. It's always a hold your breathe thing to make sure it flashes correctly for me. Anyways this really sucks though, but the fact that its trying to obtain an ip makes you believe that its shot?
Try to turn 4G from the settings menu and tell me if it says unknown.
Protoroll said:
Try to turn 4G from the settings menu and tell me if it says unknown.
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No I click Turn On, it goes to connecting then hangs at obtaining IP address...30 seconds or so Disconnected. And then flashes scanning for a split second and show Disconnected
Okay your 4g radio is working, but its weird that it won't connect. Flash it back to stock and see what happens. If it still doesn't work, your local sprint awaits.
Protoroll said:
Okay your 4g radio is working, but its weird that it won't connect. Flash it back to stock and see what happens. If it still doesn't work, your local sprint awaits.
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Thats what I don't want to have to do But if that fixes it then I must.
I just hate the process of going back to stock then root then ext4 then rom then test it out again. BOOO this is gonna be a long night/day
Alright before I start the long process, would reflashing the modem for dk28 help at all?
Oh I read it as a wifi issue..sorry..yeah I had the same thing where wimax wouldn't connect..had to flash back to DI18 to get it working :/
Well I Odin'd back to stock DI18 and still same issue bit since I'm back to stock 2.1 I guess ill head to sprint store.
Sent from my SPH-D700 using XDA App
4g stuck
I know this is an old thread but i have this issue from time to time. I go to school where I have no connection at all, voice or data, and when i get back home where i have solid 4g coverage it wont connect and just hangs on "obtaining IP address". I know nothing is defective because it has done this in the past and it eventually starts working the next day. Anyone find out anything new?
Greetings All,
Got my Xoom back from its 4G upgrade last week and I have been noticing some issues with connecting over the 3G/4G network now. I use pocketcloud to connect to computers over RDP and when connected over WiFi networks, it works fine (computers connected to networks other than one I am connected to WiFi on), but when using the 3G or 4G connection on the Xoom, there is a network connection error. I tried it out on my incredible and it works just fine. Also, sometimes I get an error "cannot update" from the engadget app.
Also, the new market would not install some of my apps, like ThinkFree Office for example, I worked around it by using the web interface of Android Market on my computer and it worked fine.
I sent in the Xoom completely reverted back to stock 3.1, I recieved it with 3.2.2 stock. I cleared memory after I got it back and did a factory data reset. Not rooted, and no other modifications have been made.
I'm at a loss as to why some connections are causing the network to flake out.
Regards.
I read on here that some of the app installation issues were due to the possible change in pixel density that took place with the upgrade but that is something you can change back if you root.
I'm noticing the same exact issue and have no idea what is causing it - let's see if together we can figure it out. It's extremely flaky so far.
I got my upgraded Xoom back today and noticed the exact same issue. It wouldn't activate on the setup screen and prompted me to reboot. After reboot, it connected to 4g just fine and showed the 4g icon below.
I then went into the market to install my apps. It installed Thumbkeyboard just fine but when I went to install others, it stopped at 8.03k on the download. Did this for every app i tried.
I turned on wifi, connected to my AP and the downloads worked just fine. Even tried a couple reboots before doing this and it didnt work.
My 4g signal is about 75% so it's strong.
Very strange...
Power off
Remove SIM.
Put SIM back in
Power on
Done. Worked for me.
I take it back, still having all kind of issues.
just got mine back this morning, and it wont connect to anything! no 3g, no 4g, no wifi... nothing. WTF!?!?! restarted, pulled sim, etc...
going to do restore next and see what that does.
Same connection problems
Got my LTE upgrade back.
When I am at work I cannot update Touchdown from inside the firewall (not sure why) so I flip back to Verizon to refresh by shutting down the wifi. When I do, I noticed that the xoom would drop the connection (three bars) and then not reconnect. When I try to turn on the wifi it stays grayed out and neither system will connect until I reboot.
Went around with VZW tech support, they reported that the unit was registering on their network but not connecting. Sent back to Moto for further testing, got the unit back (they reported it was a software fix, no other data) but the unit continues to have the problem.
Stock 3.2.2 xoom with LTE
Any suggestions appreciated....
Has anyone been able to resolve this issue?
Hello, I am still having all kinds of connection issues after I received my device from Motorola. After a reboot the xoom will connect to the Verizon network but If it stays idle for some time, I lose the connection and it will not connect until I reboot the device.
sent it for replacement
I had the same problem. I had to send it back once for 'repair' (no improvement) before Motorola replaced the unit due to an undefined hardware problem. Keep calling or go to a store.
I had something similar when I got my Xoom back. Apparently the geniuses at Verizon never added the SIM to my account. Took multiple calls/emails to get it corrected. Once someone realized it was missing it was corrected in about 10 minutes.
nirgal2002 said:
I had something similar when I got my Xoom back. Apparently the geniuses at Verizon never added the SIM to my account. Took multiple calls/emails to get it corrected. Once someone realized it was missing it was corrected in about 10 minutes.
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In your case did you have sporadic connection or, without the SIM number, were you completely unable to connect?
BTW, I missed this thread when it was fresh (as I was traveling) but I've had the exact same issues since the LTE upgrade. When it happens, the only way to reconnect is to reboot.
I used to be able to get it to reconnect by switching airplane mode on and off. Sometimes I had to reboot. Friday, even that did not help. I was furious. The next day, the update pushed out to me via wifi. I guess the servers recognized me as a customer again even though I already had a 2 year contract. Some people got the dataplan because they don't use wifi. I love the shortsightedness of the people who come up with this... not.
At least I haven't gotten disconnected since the patch was installed.
Sent from my Xoom using xda premium
I had to unroot my device for 4G to start working normal.
My phone works every but at home, I can't make a call or send a text from home. If I'm anywhere else it works fine. I can't seem to be able talk to the tower, if i use the open signal app it sees the tower and acts like I'm connected.
I'm running CM 7.1.0 speedy, I updated to 7.2 but had issues so i downgraded but that was weeks ago and it worked fine afterdown grageding.
It stopped working on 7-4, I live in the detorit area.
anybody run in to this before or know how to fix it???
*****updated
upgraded the radio, still no luck, flashed back to the stock ROM and still not working after updating the PRL. Called Sprint and the tech had me go though a bunch of resets and reprogramming. He still could not get it to work.
He said there was a issue at thee tower and they were working on it. He finally gave me a $15 credit on the account.
Is there a way to make you phone connect to a different tower?
You can force it to roam.
I believe the setting is under mobile network.
Its usually set to automatic, home is sprint network I believe, and I forgot what the other one is, but that one is roaming.
If you continue to have bad service at home, call Sprint. Then explain what's going on, and remind them that no service at home is grounds for being able to legally break contract. They will most likely offer you an AirWave. Just make sure it's free of charge. Lastly when you call make sure your on a Sense Rom.
TEAM MiK
MikROMs Since 3/13/11
I forgot to mention that my wife has the same phone an is setup the same. She has had no problem and my mother in-law has the same problem i do and she is running the stock ROM.
buddha112572 said:
I forgot to mention that my wife has the same phone an is setup the same. She has had no problem and my mother in-law has the same problem i do and she is running the stock ROM.
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Do a Nand of your current Rom. Then flash a Sense Rom, update PRL / Profile. See if that resolves the issue. If not call Sprint while your still on a Sense Rom. Ask them to reset your Data / Profile on their end.
prboy1969 said:
Do a Nand of your current Rom. Then flash a Sense Rom, update PRL / Profile. See if that resolves the issue. If not call Sprint while your still on a Sense Rom. Ask them to reset your Data / Profile on their end.
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I booted my sense rom (the one on rom manager) yesterday on bootmanager to update my prl/profile and it worked great.
Sent from my HTC Evo Shift using xda premium
sparksco said:
I booted my sense rom (the one on rom manager) yesterday on bootmanager to update my prl/profile and it worked great.
Sent from my HTC Evo Shift using xda premium
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Yes I know your Sense Rom runs with Zero issues, I have tried it . But he has some other weirdness going on.
I have three different people at Sprint reset my profile, none of it worked. I called on they way home and they are sending me the Air Wave, it is suppose to be free; we will see.
Oddly enough it was worked since I got home, I'm sure it will be out again in the morning. the thing about this problem I don't get is that it isn't just my phone acting up, it's almost like someone is hijacking the signal or cloned my phone or something and the network will not let two phones exist on the same number or address or what ever you want to call it.
Well I'm glad they're at the very least sending you an AirWave. Yes it's supposed to be free if your signal is non-existent at your home. The reason they do that is to keep you as a customer. Just keep an eye on your Bill . As for your phone being cloned, well it's possible. But very unlikely. If someone did it they would need access to your device for a good bit of time. I just noticed your in Detroit . How the hell are you having this issue in Detroit ???
I'm really not sure how one phone will work and one won't. I also really don't get how my phoe won't work since I'm less than a 1/2 mile from the closest tower, according to the Open signal app.
My house is aluminum sided, so I don't know if that is wreaking havoc on the new devices or not. I had a issue in the last year where my wireless router would drop out and I would lose connection with it. After repeat service calls I finally got a tech out that knew what he was doing and sugested that I switch routers or channels. After scanning for wifi for a few days I picked up on about 3 other people being on the same channel. I changed the channel and the problem went away.