4G stuck at obtaining IP address - Epic 4G General

Alright I tried searching for this but keep finding only WIFI issues. First of all my wife has the Epic as well, she connects to 4G just fine, as for me I did as well but after I flashed midNIGHTS 2.4 rom I cannot get my 4G to connect, instead it hangs at obtaining ip address then disconnects and tries again. If anyone has any solutions that would be great.

fetalp said:
Alright I tried searching for this but keep finding only WIFI issues. First of all my wife has the Epic as well, she connects to 4G just fine, as for me I did as well but after I flashed midNIGHTS 2.4 rom I cannot get my 4G to connect, instead it hangs at obtaining ip address then disconnects and tries again. If anyone has any solutions that would be great.
Click to expand...
Click to collapse
Have you tried using a static ip?

Well not sure how to go about doing that. My WIFI connects just fine its the 4G thats not connecting.

My 4G is also not connecting... i know for sure 4g is available in my are because my friends evo can connect to 4g. i downgraded from dk28 to DI18, still no lick on 4g working. any ideas?

If you're having the same problem I had then your 4G radio is shot. It is known but very limited problem on the epic and their is no fix for it. Go to the sprint store and they'll replace it.

Damn well I hope thats not true, that means I'll have to Odin back to stock 2.1 which honestly I hate doing. It's always a hold your breathe thing to make sure it flashes correctly for me. Anyways this really sucks though, but the fact that its trying to obtain an ip makes you believe that its shot?

Try to turn 4G from the settings menu and tell me if it says unknown.

Protoroll said:
Try to turn 4G from the settings menu and tell me if it says unknown.
Click to expand...
Click to collapse
No I click Turn On, it goes to connecting then hangs at obtaining IP address...30 seconds or so Disconnected. And then flashes scanning for a split second and show Disconnected

Okay your 4g radio is working, but its weird that it won't connect. Flash it back to stock and see what happens. If it still doesn't work, your local sprint awaits.

Protoroll said:
Okay your 4g radio is working, but its weird that it won't connect. Flash it back to stock and see what happens. If it still doesn't work, your local sprint awaits.
Click to expand...
Click to collapse
Thats what I don't want to have to do But if that fixes it then I must.
I just hate the process of going back to stock then root then ext4 then rom then test it out again. BOOO this is gonna be a long night/day

Alright before I start the long process, would reflashing the modem for dk28 help at all?

Oh I read it as a wifi issue..sorry..yeah I had the same thing where wimax wouldn't connect..had to flash back to DI18 to get it working :/

Well I Odin'd back to stock DI18 and still same issue bit since I'm back to stock 2.1 I guess ill head to sprint store.
Sent from my SPH-D700 using XDA App

4g stuck
I know this is an old thread but i have this issue from time to time. I go to school where I have no connection at all, voice or data, and when i get back home where i have solid 4g coverage it wont connect and just hangs on "obtaining IP address". I know nothing is defective because it has done this in the past and it eventually starts working the next day. Anyone find out anything new?

Related

Freshevo ROM 4g won't connect?

I'm running the latest Freshevo ROM. Going thru a 4G area and it keeps notifying me that their is a 4G network available...it says connecting to sprint and then goes back to "Searching"
Any ideas?
xbox4414 said:
I'm running the latest Freshevo ROM. Going thru a 4G area and it keeps notifying me that their is a 4G network available...it says connecting to sprint and then goes back to "Searching"
Any ideas?
Click to expand...
Click to collapse
I've posted this same question over in the Q&A forum. But I'm on Fresh 3.1.0.2 with Netarchy's Fresh Kernel. My 4g just gets stuck at scanning. Someone suggested checking to see if your MAC address (menu-settings-about phone-hardware info) matches the MAC address under your battery.
Mine does and I still dont get anything. If yours doesnt.... search for MAC address fix.
Someone also suggested deleting a trees.xml, but I dont know what that does so I havent done it yet.
I have been able to connect in the past week without problem on fresh 3.2.
Today I tried to connect and I get the same thing you are seeing, it tries to authenticate, then drops back to scanning.
I know the 4g in my area is not "live" yet but has been stable for a few weeks.
I checked with another evo user here and they cannot connect either.
I don't think its a ROM or a phone problem. See if anyone else in your area can get 4g before you start mucking with your phone.
I wish I could ask others but I'm on a train...we are passing thru a 4G area. We stopped at a station for 10 minutes where I rebooted and turned on 4G and still just "searching"
Gonna check MAC now...
4g cannot jump from tower to tower. If you are on a train, you are likely jumping to different towers before you can connect.
From what I have read, 4g is only good for about 2 miles.
Makes sense, we weren't moving at one point and it was disconnecting. Then we got to our next station and it connected. Got it and then we started moving again. So looks like the wimax radios do work for me...hmmm.

4g connects but no data transfer

Edit: the problem is with my 4g, not pdanet. On my phone itself with 4g on I can't load any webpages or get any other data connection. Worked last Friday, and haven't made any changes to the phone. Running burnt 1.3 with net 421 smartass nohavs.
Try reinstalling the pdaNet on both the phone and computer.
If still nothing, try turning your phone off then back on.
Sometimes people never turn their phones off.
Hope this helps.
i am one of those people who never turn off their phones >.>
anyway I had to reinstall it on the pc today anyway. It decided to not work anymore v.v havent reinstalled on my phone yet though.
Bump for edit
Sent from my PC36100 using XDA App
I have the same problem. I don't use pdanet. I can connect to the 4G network but I cant load a webpage or download anything. Basically no data transfer. I took it to a Sprint store and they are just going to replace the phone.
Transfer that's the word i was looking for
I'm going to reflash the wimax radio when I get home and my phone isn't dying, i'd hate to have to replace the phone.
Sent from my PC36100 using XDA App
Bah, reflashing the radio didn't help. Anyone got any ideas?
Sent from my PC36100 using XDA App
I am having the same problem with mine. It was working up until a few weeks ago, but now I can connect but it is painfully slow to load web pages. The page loads like 3/4's of the way, and then hangs for the rest of the page. The last 1/4 of loading takes a few minutes. That isn't even on a graphic-heavy page.
I am able to tether on my laptop though.
I am on OMJ's ROM, and have the most up-to-date radios that I know of
diddles said:
I am having the same problem with mine. It was working up until a few weeks ago, but now I can connect but it is painfully slow to load web pages. The page loads like 3/4's of the way, and then hangs for the rest of the page. The last 1/4 of loading takes a few minutes. That isn't even on a graphic-heavy page.
I am able to tether on my laptop though.
I am on OMJ's ROM, and have the most up-to-date radios that I know of
Click to expand...
Click to collapse
I've had this problem before too and the only way I found to fix it was to un-root and flash the stock rom. Then check if it works.
If it does work, root and flash a rom, I used sprint lovers rom and I didn't have any 4G issues with loading pages.....
Same here....recent issue....not sure what's up. Could be the network and not the phone maybe....what area are you trying to connect to 4g?
sent from my brain through my fingers through multiple electronic devices to your brain
Buddy I work with has an evo too and connected just fine standing next to me.
I can't imagine it fried the radio itself since it connects fine.
Sent from my PC36100 using XDA App
well that blows....
i dont' have another evo to test it with....so I was HOPING it was a network thing....but I'm thinking it's not.
I checked my RSA keys.....they're still good.....
I have a NANDROID backup from a while ago when my 4g was still working...I'll flash it the next time I get to a 4g area and see if that fixes the problem.
I haven't touched my phone in terms of mods in over 2 months...so I'm wondering what the hell happened. I hate when **** like this just comes out of nowhere.
Please let me know via this thead if you have any new news.
new WiMax update is out in the dev forums. I'm going to flash now and see if it fixes my problems when i'm at work later (sidenote: my town has 4G, i just cant get it to connect at my house damn....trees)
Well I'm at a different place than normal but after flashing the new radio 4g is working.
Sent from my PC36100 using XDA App
scooter185 said:
Well I'm at a different place than normal but after flashing the new radio 4g is working.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Too late for me .....I turned in my evo and got a replacement ....
diddles said:
I am having the same problem with mine. It was working up until a few weeks ago, but now I can connect but it is painfully slow to load web pages. The page loads like 3/4's of the way, and then hangs for the rest of the page. The last 1/4 of loading takes a few minutes. That isn't even on a graphic-heavy page.
I am able to tether on my laptop though.
I am on OMJ's ROM, and have the most up-to-date radios that I know of
Click to expand...
Click to collapse
I found out that my issue here was the app adfree.... if I stopped using that app, webpages on 4g load fine.
.....did nothing and 4g is working now....
aside from poking around in the adb shell to see if my RSA keys and MAC were still in tact (which they are)...my 4g started working again all by itself.
it was down for a week....and by "down" I mean that I could connect absolutely fine....get an IP....but could not transfer ANY data up or down. I did reboot serveral times while it was not working and that didn't fix the issue either.
Whatever....as long as it's working again...
Hmm i've been using adfree too but it didn't cause any problems. I agree Dell, as long as it's working.
Sent from my PC36100 using XDA App

[Q] Epic Won't Connect to 4G

Here's teh scoop...
I was in Vegas at CES and all was fine. I was tethering and 4G was blazing. Left on Friday, got back to SoCal and on Monday my Epic running Bonzai4All (RFS) would no longer connect to the 4G network. Found out from Sprint there was a trouble ticket in my area and 4G was down for a couple days. It's back up now but my phone won't connect anymore. Took it to a corp repair store (after having flashed back to stock of course) but they couldn't fix it so they ordered me a "new" one.
I don't think it's a hardware issue because when I click the 4G icon the phone cycles through SCANNING>CONNECTING>OBTAINING IP ADDRESS and then it just disconnects. Feels more like a programming issue (ie, dialer codes... then some numeric setting somewhere in the programming menu)
Has anyone else had this happen to them. I did nothing to my phone between the time I was in Vegas and back in SoCal so other than the outage, the phone no longer connecting to 4G seems quite random.
4G is noG
I have the epic4g, I live in Vegas.
Although this is supposed to be 4G for the entire city, the phone spends 95% of the time "disconnected" from 4G.
I have already had sprint replace the phone, the same thing happens with the new phone.
It seems its a software issue, if I turn on 4G and move, do anything, it will disconnect. Heck, it even disconnected in the parking lot outside the Sprint store. Of course they kept telling me there was nothing wrong with the phone when they test, so I go outside, try to connect to sprint.com, get error of no connection and bring phone back in.
On a recent trip, I attempted to use 4G to rent a movie for my son. In the course of 30 minutes, it must have disconnected once every 1-2 minutes. It does not reconnect on its own, you have to manually disconnect, then reconnect to get it running again. It appears if you are "mobile", it has major issues. If you are sitting in one place (not walking or anything) it will keep its connection.
Kind of retarded if you ask me - I know 100% its a phone issue, something is messed up. Of course, when I complain to Sprint, I am the only one having this issue.
I am actually going to try to get them to credit me the 10 bucks a month back, after all, I never use 4G - not because I dont want to, its just not worth the hassle. I cannot even browse the web - it disconnects so often I get the no connection error screen. 3G has no issues, but is slow.
I have searched many forums, but cannot find any fixes for this issue. It would appear that you are having the same deal as I am now.
No idea. My phones locked on 4g 80% of the time. While driving, walking etc. Only use 3g in buildings made of kryptonite that block signals.
Sent from my SPH-D700 using Tapatalk
I live right outside of Baltimore, and according to sprints coverage maps I should have 4g where i live. We all know how coverage maps go, but i am getting the "obtaining ip address" then fail. But I just kind of ignored it and thought nothing of it.
After seeing other people with similar problems, do you think i should have it serviced? i am paying for insurance.
Did anybody figure this out?
This happened to me after flashing a new rom, seemed to work after a reboot.
i have the same problem, and a simple reboot did NOT my problem.
I know for a fact that I get reception in my house, and I've tried in a Sprint Store when I was testing the Photon 4G. Still can't connect; more specifically it disconnects after attempting to obtain an IP address.
I have already tried messing the WiMAX Extension settings in ##3282#
I'm running SyndicateROM Frozen 1.2 | Genocide 2.0 Kernal | EC05 Modem.
Note: 4G was working before i tested UrbanDecay, which was a EG22 ROM. I did flash SRF1.2 with the EG22 installed. i have tried updating the modem and I'm back to EC05. still no luck.
Suggestions?
This happened to me. Some type of data corruption. I had to Odin back to a prerooted tar, not restore anything, test 4G, working then only restored apps with no data. When I did restore data I lost 4G again. So do not restore any data. Set everything back up again.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
This happened to me. Some type of data corruption. I had to Odin back to a prerooted tar, not restore anything, test 4G, working then only restored apps with no data. When I did restore data I lost 4G again. So do not restore any data. Set everything back up again.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Then it is what I had feared... After I got so far too! I'm going to have to reformat my SD card while I'm at it. A few of my videos also got corrupted.
jerm1027 said:
Then it is what I had feared... After I got so far too! I'm going to have to reformat my SD card while I'm at it. A few of my videos also got corrupted.
Click to expand...
Click to collapse
Yeah I tried everything first, even had Sprint refresh my phone. I guess some WiMax files got corrupted. You could try a reflash but if your ROM backs up and restores data it probably will still not work. I was able to restore apps only and selectively restore a few apps with Titanium though.
Sent from my SPH-D700 using XDA App

Atrix Loses Internet Connection With AT&T

I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Going into airplane mode and then back to normal still does not fix the issue. Wifi works, however this should not be the solution.
Besides AT&T Gimping our HSUPA speeds and not providing an app for the FM Radio, the loss of internet connectivity is pretty annoying.
So far the only way for me to resolve the issue is to shut down or restart the phone.
Has anyone else experienced this? I have not rooted my phone yet because I want to see how things work stock.
Any information would be appreciated.
Thanks!
I had this happen to me 3 times already..among all the issues i am seeing with this device.
You are correct, nothing helps but a reboot.
clubtech said:
I had this happen to me 3 times already..among all the issues i am seeing with this device.
You are correct, nothing helps but a reboot.
Click to expand...
Click to collapse
This is bad, what other issues are you having?
James62370 said:
This is bad, what other issues are you having?
Click to expand...
Click to collapse
Mu phone is randomly rebooting on me even straight after a factory reset. It is going to get exchanged tomorrow.
Sent from my MB860 using XDA App
My phone just lost its connection and had to reboot. This happened after I disconnected from my vpn. Have to try to replicate the issue. Will keep you posted.
James62370 said:
I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Going into airplane mode and then back to normal still does not fix the issue. Wifi works, however this should not be the solution.
Besides AT&T Gimping our HSUPA speeds and not providing an app for the FM Radio, the loss of internet connectivity is pretty annoying.
So far the only way for me to resolve the issue is to shut down or restart the phone.
Has anyone else experienced this? I have not rooted my phone yet because I want to see how things work stock.
Any information would be appreciated.
Thanks!
Click to expand...
Click to collapse
Gimping the HSUPA is...but how are not providing an FM radio app and the connectivity problem you're having AT&T's fault? Nobody else seems to be having a problem losing connection (meaning it's either you or your device that's gone bad) and the FM Radio not having an associated app is Motorola's fault.
Assign blame where it's due, plz.
hotleadsingerguy said:
Gimping the HSUPA is...but how are not providing an FM radio app and the connectivity problem you're having AT&T's fault? Nobody else seems to be having a problem losing connection (meaning it's either you or your device that's gone bad) and the FM Radio not having an associated app is Motorola's fault.
Assign blame where it's due, plz.
Click to expand...
Click to collapse
Because AT&T is the APN providing internet access to our phones. Motorola has the FM hardware built in, AT&T is not making use of the FM Radio hardware which is already provided by Motorola.
If I was the only one with this problem, then others would not have stated they have the same issue.
So I blame AT&T when there is no connectivity on my phone because I'm paying them to be my service provider. AT&T also has restricted many features on phones which have applicable hardware.
Besides, you are not the authority as to who I wish to blame. If you don't have anything useful to post, then I suggest you just stay quiet since your reply is just wasting our time.
James62370 said:
I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Click to expand...
Click to collapse
This happend to my GF's Atrix last night on her way home from work. Said she rebooted it, and it still wouldn't connect. I rebooted it when she got home and it started working again.
I lost internet with mine last night. Had to reboot.
Sent from my MB860 using XDA App
Any chance this is related to not switching to the 4G data plans? Or has everyone done that?
AmesCell said:
Any chance this is related to not switching to the 4G data plans? Or has everyone done that?
Click to expand...
Click to collapse
We switched the plan when we ordered the phone online.
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.
Same here, several times... id expect a patch coming shortly to remedy some of this BS.
i think all of these network issues all arond may be due to a deadline att has not met and is severely late on its 4g. Its prob updating its system. Just speculation.
kgeissler said:
Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.
Click to expand...
Click to collapse
I think you have this spot on
Sent from my MB860 using XDA App
I'm new to AT&T with this phone... hopefully they put me on the right plan.
this happened to me about 2 hours after I got the phone, once yesterday and once already this morning.
only a reboot fixes it. very annoying.
Is there anything I can post up to help devs figure this one out?
kgeissler said:
Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.
Click to expand...
Click to collapse
I didn't check my phone status, next time it happens I'll try to make/receive a call to confirm.
I had the same problem today. I turned my wifi on because I was home and then I wanted to test my 3G speed at home. Turned wifi off and then I lost the data connection. It showed the H+ symbol and full bars but not the arrows below the H. I had to reboot the phone to fix the problem. Airplane mode didn't help.
mgymnop said:
I had the same problem today. I turned my wifi on because I was home and then I wanted to test my 3G speed at home. Turned wifi off and then I lost the data connection. It showed the H+ symbol and full bars but not the arrows below the H. I had to reboot the phone to fix the problem. Airplane mode didn't help.
Click to expand...
Click to collapse
Did you bother to get an ATT 4g sim?
I hear that using a 3g sim will screw stuff up.
Techcruncher said:
Did you bother to get an ATT 4g sim?
I hear that using a 3g sim will screw stuff up.
Click to expand...
Click to collapse
I am new to AT&T and I guess I got a new 4G sim card. At least I had not an old one from another phone. Is there a possibility to distinguish them for me?

[Q] PLZ PLZ help..3g and 4g issue

Hi there. Im on EB13 and not running any customs rums. I upgraded from DK28 using the samsung file from the samsung website. Ever since I went from DI18 to DK28 last month i keep dropping 3g or 4g signal. the problem still exists even when i upgraded to EB13. The interesting thing is that the phone shows I have 3g or 4g signal on the notification bar but im not able to load webpages or the market or use youtube (i get a "connection failed! try again" error). It'd be working for like 10 minutes and then disconnects. I have to toggle 3g/4g off and on and i will be back online for like another 10 minutes. This issue is really annoying since i used the web a lot. Is any body else experiencing this? does any one have a fix or can some at least direct me to a direction for a fix? thank y'all
shahin26 said:
Hi there. Im on EB13 and not running any customs rums. I upgraded from DK28 using the samsung file from the samsung website. Ever since I went from DI18 to DK28 last month i keep dropping 3g or 4g signal. the problem still exists even when i upgraded to EB13. The interesting thing is that the phone shows I have 3g or 4g signal on the notification bar but im not able to load webpages or the market or use youtube (i get a "connection failed! try again" error). It'd be working for like 10 minutes and then disconnects. I have to toggle 3g/4g off and on and i will be back online for like another 10 minutes. This issue is really annoying since i used the web a lot. Is any body else experiencing this? does any one have a fix or can some at least direct me to a direction for a fix? thank y'all
Click to expand...
Click to collapse
Try to flash it with Odin that might be better I'm on my phone so I can't put a link up for u but search on here I'll find it good luck
Sent from my Samsung-SPH-D700 using XDA App
Estewa_619 said:
Try to flash it with Odin that might be better I'm on my phone so I can't put a link up for u but search on here I'll find it good luck
Sent from my Samsung-SPH-D700 using XDA App
Click to expand...
Click to collapse
thank you. i will give it a go but i doubt it will fix the problem. I have used odin several times before and besides the rotation issue that it causes (i know the fix to it) i like using it. But i have heard that the samsung update tool does the same thing as odin and it flashes everything prior to writing new files to the phone. It may just be a modem issue but again im a noob and i may just be talking out of my rear
Try removing the proxy settings off the data radio. On the dialer do this:
Get your MSL code first then
##data#
Edit
Others
Multimedia
Then change all proxy addresses to: 0.0.0.0 and the proxy ports to 0. Back out of the menus and reboot the phone.
Let me know how it goes.
Sent from my Epic 4G powered by midNIGHT 4.1 ext4 / OC Froyo Kernel @ 1.2Ghz EB13
megabiteg said:
Try removing the proxy settings off the data radio. On the dialer do this:
Get your MSL code first then
##data#
Edit
Others
Multimedia
Then change all proxy addresses to: 0.0.0.0 and the proxy ports to 0. Back out of the menus and reboot the phone.
Let me know how it goes.
Sent from my Epic 4G powered by midNIGHT 4.1 ext4 / OC Froyo Kernel @ 1.2Ghz EB13
Click to expand...
Click to collapse
Hey thanks. I had done this trick before and it didnt seem to help. I will do it again just to see if it makes a difference on EB13.
Did you figure anything out? You could always try to update your prl?
megabiteg said:
Try removing the proxy settings off the data radio. On the dialer do this:
Get your MSL code first then
##data#
Edit
Others
Multimedia
Then change all proxy addresses to: 0.0.0.0 and the proxy ports to 0. Back out of the menus and reboot the phone.
Let me know how it goes.
Sent from my Epic 4G powered by midNIGHT 4.1 ext4 / OC Froyo Kernel @ 1.2Ghz EB13
Click to expand...
Click to collapse
Why does sprint put these Proxy settings in place? What are they trying to achieve by having them setup?
ajbent86 said:
Why does sprint put these Proxy settings in place? What are they trying to achieve by having them setup?
Click to expand...
Click to collapse
prevent ppl from streaming data all day. It will slow down the network a bit in some areas. But we are lucky. The thiefs over at verizon got a data cap to 5gb. We do aswell but sprint turns a blind eye just like tmobile.
musclehead84 said:
Did you figure anything out? You could always try to update your prl?
Click to expand...
Click to collapse
I havent figured anything out yet. i had my data network turned off since morning and occasionally used 4g. I also changed the proxy settings to 0s again. I will know by the next day or so. btw. Thank u for your help, u had helped me once before also.

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