Hi All T-Mobile UK users
This may not affect all users in the NS forum. I am not liking this at all
http://www.androidcentral.com/t-mobile-uk-slashes-fair-use-mobile-data-limit-500mb
sorry if this old news.. Sorry I cannot edit the title. This was written out of anger.
Might want to specify "UK" in the title, just to be sure you attract the attention of your target audience.
Ya, saw this the other day, sorry brits ;(
Telco providers want a net-neutrality fight!
Are you brits gonna stand up and give it to them?!
zorak950 said:
Might want to specify "UK" in the title, just to be sure you attract the attention of your target audience.
Click to expand...
Click to collapse
Apologies US Folks.
dragon546 said:
Apologies US Folks.
Click to expand...
Click to collapse
Don't apologize, just click "edit", then click "go advanced" and add a UK in the title so you don't freak others out
ap3604 said:
Telco providers want a net-neutrality fight!
Are you brits gonna stand up and give it to them?!
Click to expand...
Click to collapse
Oh No I for one and are not putting up with that. I am going to submit a claim to regulatory board OFCOM & Trading Standards. I have already escalated this to T-Mobile as well.
May even look in to small claims court and exercise what you guys called the art of suing lol
I think we have a prime example how to cripple a smart phone here. People would be afraid of using the market to download apps. Use Youtube etc.
They are doing this across the board their current FPU states Android owners get a 3GB limit.
Wonders if the Iphone lot know yet as well because it affects them too.
In the USA you guys loads of wifi areas in the UK not so much..
ap3604 said:
Don't apologize, just click "edit", then click "go advanced" and add a UK in the title so you don't freak others out
Click to expand...
Click to collapse
Even after all this time I am still a noob sigh lol
dragon546 said:
Even after all this time I am still a noob sigh lol
Click to expand...
Click to collapse
No worries brotha' I still feel the same way too
Thank you for taking the time to post this article though it is something to DEF keep track of. Net-neutrality is a much bigger issue than people make it out to be and will be one of the hottest topic's of 2011 with the way more and more people getting smartphones and "straining" the networks.
I read the actual press release and could not believe the words that T-mobile used "If you want to download, stream and watch video clips, save that stuff for your home broadband." Seriously? Did they seriously just say that? Wow
Pretty aggressive language there T-mobile, I would never expect that from T-mobile U.S.A. whatsoever...
ap3604 said:
No worries brotha' I still feel the same way too
Thank you for taking the time to post this article though it is something to DEF keep track of. Net-neutrality is a much bigger issue than people make it out to be and will be one of the hottest topic's of 2011 with the way more and more people getting smartphones and "straining" the networks.
I read the actual press release and could not believe the words that T-mobile used "If you want to download, stream and watch video clips, save that stuff for your home broadband." Seriously? Did they seriously just say that? Wow
Pretty aggressive language there T-mobile, I would never expect that from T-mobile U.S.A. whatsoever...
Click to expand...
Click to collapse
Don't you love their arrogance, because they are hooked up with Orange they think they are best network. UK do not have many wifi hotspots as other countries.
I am trying to leave them due to this breach of contract.
I got this back from them. It doesn't end here..
Good afternoon Mr M
Thank you for your email regarding the changes to our fair use policies for using the internet on your phone.
Whilst the fair use policy for accessing the internet on your phone is being reduced to 500MB a calendar month you will still get unlimited web browsing. This allows you to browse websites and check email as much as you want even if you exceed the fair use policy. The amount is then reset at the start of the next month.
The only time you would notice the change to the fair use policy is if you go over it; then you will not be able to download files or stream/watch video clips for the rest of the month. We do recommend that these activities are best done using your home broadband connection.
The change to our fair use policy does not mean you can get out of your contract. In line with your agreement we have to give you reasonable notice that your fair use policy is changing. The change is being made to enhance the overall service our customers get when accessing the internet as it allows all of our customers a fair opportunity to access the internet and a better online experience.
We remain the only operator who does not charge run on rates: if you go over your fair use amount you can still browse and email, plus we will not charge you any more. So you can continue to use the internet safe in the knowledge of how much you are paying each month. If you would like to use the internet for downloading a lot of data each month you can buy a booster to allow additional usage.
Thank you once again for taking the time to contact us Mr M. I trust you find this information useful.
Kind regards
A
Complaint Investigations
T-Mobile
Click to expand...
Click to collapse
Lol I just tried to get in to the t-mo uk forum still loading hmmm traffic overload from angry android and other smartphone users
the currently last operator that truly gives unlimited data is Three UK with below plan. (all the rest are playing 500 to 1000 virtual caps, still stating unlimited.)
http://www.three.co.uk/Pay_Monthly/Our_plans_prices
the description.
"All-you-can-eat Data"
hahaha.
Big UK forum thread about it here:
http://forums.overclockers.co.uk/showthread.php?t=18227835
I've been a T-Mobile UK customer for +10 yrs & this is just ridiculous.
Thankfully, they have now stated that existing customers will NOT be affected by the reduced data:
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES
Actually, AT&T here is trying to do similar things. Instead they simply removed "unlimited" and pushed out $15 for every 200MB or $25 for 2GB and $10 for extra GB.
F that!
MistaJae said:
I've been a T-Mobile UK customer for +10 yrs & this is just ridiculous.
Thankfully, they have now stated that existing customers will NOT be affected by the reduced data:
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES
Click to expand...
Click to collapse
Phew Lucky I upgraded at the end of last year. well at least after my 2 years I may be switching carriers
dragon546 said:
Phew Lucky I upgraded at the end of last year. well at least after my 2 years I may be switching carriers
Click to expand...
Click to collapse
proof:
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I upgraded last week Monday. Called to see if I get 3GB worth of data and they said yes . Will be leaving them afterwards though as 500mb is pathetic
Related
I have my htc G1 on order in black who ordered and in which color
Mine is on order also.... and it's black. Does anyone know if there is a web page for the android marketplace? I would love to see what kind of apps are already on there.
Also does anyone know how to unlock it yet? I am on t-mobile but I don't like the idea that my phone is locked to their network.
dagentooboy said:
Mine is on order also.... and it's black. Does anyone know if there is a web page for the android marketplace? I would love to see what kind of apps are already on there.
Also does anyone know how to unlock it yet? I am on t-mobile but I don't like the idea that my phone is locked to their network.
Click to expand...
Click to collapse
The CTO for T-Mobile US stated the other day that T-Mobile will continue their policy of providing unlock codes free of charge to customers in good standing, so at the worst, you'd have to wait 90 days for a free unlock code.
Sounds good... another reason to love T-Mobile over ATT (try getting an unlock code for an iPhone)
anyone know if there is some place to browse the android marketplace online?
dagentooboy said:
Mine is on order also.... and it's black. Does anyone know if there is a web page for the android marketplace? I would love to see what kind of apps are already on there.
Also does anyone know how to unlock it yet? I am on t-mobile but I don't like the idea that my phone is locked to their network.
Click to expand...
Click to collapse
http://www.android.com/market.html
vj_gem said:
http://www.android.com/market.html
Click to expand...
Click to collapse
Thanks! I searched for it yesterday and didn't find anything.
Anyone know if it will have GCC and libs so we can compile any linux app on it like mplayer or pidgin?
oredered it yesterday in black
Ordering in a few days was anyone able to order the white version of the phone or at least it looked white on all the vids could have been silver I guess.
tmobile only offering black and brown colors the white im thinkin was just an test phone
does the G1 have an accelerometer? i was watch a video the other day that showed it in google maps in some weird view and when he would move the phone around it would move around in google maps.
Yes the phone has a accelerometer built in. And I have a blck one on order:0
ah i think i might get me one now.
i was going for either the diamond or HD but now that i know this has an accelerometer, im super down for this cool [cheaper] phone
dagentooboy said:
Sounds good... another reason to love T-Mobile over ATT (try getting an unlock code for an iPhone)
anyone know if there is some place to browse the android marketplace online?
Click to expand...
Click to collapse
That's an ignorant statement, AT&T allows unlocking of every device except the iPhone. So, in more comparison, you should have said "Sounds good... Another reason to have T-Mobile over AT&T (Try getting an unlock code for a Fuze)" and in that case, you will be able to without issue. Furthermore, T-Mobile restricts you to 1 unlock code per 90 days, AT&T does not have that limit, or if they do, it's never been applied to me.
kidnamedAlbert said:
ah i think i might get me one now.
i was going for either the diamond or HD but now that i know this has an accelerometer, im super down for this cool [cheaper] phone
Click to expand...
Click to collapse
It has an accelerometer and a built in digital compass, which is what gives you the ability to turn like that in Google Maps. The compass is a neat feature, definitely not a make or break, just something to wow your friends with.
*holds up hand* Black.
I was on the fence for a while because the whole 1 gig cap is a big burn for me. (I use my dash as my "slow speed internet modem" for my desktop) But all good things must come to an end and I didn't SEE anything about the 1G cap on the Tmo site. (can anyone confirm/deny the existence of said DL limit??)
Also, I'm pretty sure that some sort of desktop synch will be hacked out sooner than later so.. I ordered.
happygothx said:
*holds up hand* Black.
I was on the fence for a while because the whole 1 gig cap is a big burn for me. (I use my dash as my "slow speed internet modem" for my desktop) But all good things must come to an end and I didn't SEE anything about the 1G cap on the Tmo site. (can anyone confirm/deny the existence of said DL limit??)
Also, I'm pretty sure that some sort of desktop synch will be hacked out sooner than later so.. I ordered.
Click to expand...
Click to collapse
Yes, it's on the pre-order site for the G1 I believe, at the bottom in fine print. I'll see if I can find it and get back to you. Here ya go:
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The G1's data cap that Tmo had originally stated in their docs has been lifted, they rewrote the terms after backlash from the blogosphere. It has an accelerometer, A-GPS, and several other fun things. Here's a link to a post describing the tech specs in detail:
http://gizmodo.com/5053264/t+mobile-g1-full-details-of-the-htc-dream-android-phone
And the master Giz post for all sorts of info on this handset:
http://gizmodo.com/5054378/t+mobile-g1-info-dump
and just for reference, here's the post about them ditching the 1GB Cap:
http://www.boygeniusreport.com/2008/09/25/t-mobile-wisely-folds-ditches-1gb-htc-g1-data-cap/
And yes, I preordered an hour after the press conference, in black.
chorca said:
The G1's data cap that Tmo had originally stated in their docs has been lifted, they rewrote the terms after backlash from the blogosphere.
Click to expand...
Click to collapse
So where can these re-written terms be found?
Found the only info I could, so it's official, it's been lifted:
http://blogs.pcworld.com/staffblog/archives/007798.html
HOWEVER...
"We reserve the right to temporarily reduce data throughput for a small fraction of our customers who have excessive or disproportionate usage that interferes with our network performance or our ability to provide quality service to all of our customers..."
Well, that could mean "disproportionate usage" is more than 1GB, and they're just phrasing it differently so more people will buy in.
http://blog.wired.com/gadgets/2008/09/t-mobile-kills.html
Link to the Wired article stating the TOS was rewritten.
chorca said:
http://blog.wired.com/gadgets/2008/09/t-mobile-kills.html
Link to the Wired article stating the TOS was rewritten.
Click to expand...
Click to collapse
Yes but read the quote I just posted, they didn't change their policy, only put it much more vaguely without citing a specific amount of data.
I have two left out of the three seen in these pictures... Comes with a 4GB memory card, and a OEM sony ericsson carryin case... they're like new only used for a lil' over a month... no cracks near stylus or by the battery
comes with everything in the box.. like new.. like if you bought 'em brand new!
Take two of them for $800
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TC,
Why are you trying to sell your (broken/faulty/stolen/illegal) products here?
Good day.
in the picture you can clearly see it's not broken especially in the second one where the device is actually on... That was a very ignorent and prejudice post... if you're not interested... then ignore the post and go away....
Never make assumptions
because you will be an ass and the umm... will shun you!
- Fresh Prince of Bel-Air
ebf_flores said:
in the picture you can clearly see it's not broken especially in the second one where the device is actually on... That was a very ignorent and prejudice post... if you're not interested... then ignore the post and go away....
Never make assumptions
because you will be an ass and the umm... will shun you!
- Fresh Prince of Bel-Air
Click to expand...
Click to collapse
TC,
It's nothing personal or prejudiced. It's called common sense. Something is clearly wrong with the phone. And it's also because of common sense (in other people) that you still have 2 remaining, as opposed to having already sold them all in your initial advertisement in which you were told specifically not to post more than one advert.
So I maintain my position, something is wrong with the phones and you're trying to minimize your loss by selling them off cheap.
Good day.
ok.. nothing personal
well yeah... so i posted something a couple days ago and sold one already? ok
and im sure the mod meant one advert that day... obviously posting so many in one i can udnerstand would be a problem... but if i come back a couple days later to repost shouldnt be wrong.... should it? especially if the other post is forgotten by my standards
also... im unsure on what you mean by cheap? how much do you want to pay for it? the reason i have so many are due to impulse for good prices... ive seen them go on ebay for a lil over 600 brand new... mines are used so i think im giving a competitive price
ebf_flores said:
ok.. nothing personal
well yeah... so i posted something a couple days ago and sold one already? ok
and im sure the mod meant one advert that day... obviously posting so many in one i can udnerstand would be a problem... but if i come back a couple days later to repost shouldnt be wrong.... should it? especially if the other post is forgotten by my standards
also... im unsure on what you mean by cheap? how much do you want to pay for it? the reason i have so many are due to impulse for good prices... ive seen them go on ebay for a lil over 600 brand new... mines are used so i think im giving a competitive price
Click to expand...
Click to collapse
ebf_flores,
Alright, I'm curious then. Why exactly do you have 3 X1i-s to begin with, and why sell them off now? And what are their production weeks?
Cheers.
bought one when they were first released in America for about 800
last month saw a deal to get one for a lil less than 600 hundred and had to get it dont know why cause of the price (sold my ipod touch and sony mylo to get some money for it)
then a friend of mine saw them and decided he want one so i got one for him but then the time the thing got here he decides he cant afford so i stuck with it
now if i tell the reason im for certain you will use it against me... right?
the last two I have say 08W46 on the back under the battery... the one i sold was 08W44
ebf_flores said:
bought one when they were first released in America for about 800
last month saw a deal to get one for a lil less than 600 hundred and had to get it dont know why cause of the price (sold my ipod touch and sony mylo to get some money for it)
then a friend of mine saw them and decided he want one so i got one for him but then the time the thing got here he decides he cant afford so i stuck with it
now if i tell the reason im for certain you will use it against me... right?
the last two I have say 08W46 on the back under the battery... the one i sold was 08W44
Click to expand...
Click to collapse
ebf_flores,
Like I said, it's nothing personal. Now that you've explained more on how you came to own so many X1is, I take back my initial post and apologize if I came out as rude and offensive.
Good luck trying to sell them then, it's unfortunate that you have those production weeks. Whatever the reason you are trying to sell them for, I know it won't be as good as it can be, so if you'd rather not share it, that's fine.
Cheers.
understood... although it was a bid rude in my opinion but i guess i misunderstood your point of view
well there's no cracks on them by the stylus or on the battery so i dont think i got any of the bad ones... i can take pics if anyone wants to see em
well... my reason is i crashed my car (Audi A4) and semi totaled it.... i got another one (salvage... missing transmission) bought from New York and while i was able to afford the car itself... shippin from new york to my location is about a grand and something so i need to let these go to recover the cost
ebf_flores said:
understood... although it was a bid rude in my opinion but i guess i misunderstood your point of view
well there's no cracks on them by the stylus or on the battery so i dont think i got any of the bad ones... i can take pics if anyone wants to see em
well... my reason is i crashed my car (Audi A4) and semi totaled it.... i got another one (salvage... missing transmission) bought from New York and while i was able to afford the car itself... shippin from new york to my location is about a grand and something so i need to let these go to recover the cost
Click to expand...
Click to collapse
ebf_flores,
PM-ed you.
Cheers.
ebf_flores
people including myself are trying to contact you.
please respond to pm's and email sent.
ANYONE READING THIS THREAD PLEASE DON'T BUY FROM THIS MEMBER TILL HE RESPONDS TO ME.
THANK YOU
Is the 3G reception slow like the 4G that I have heard about? I'm getting the Nexus S 4g Thursday do I would like to know.
Sent from my PC36100 using XDA App
I was actually gonna start a thread when I saw yours. This is one of 5 or 6 speedtests I just ran a few blocks from my house. Notice I have full bars. This was actually one of the better ones. Ive learned with my NS4G that you cant judge your service by the status bar.
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The bottom two are on 1 bar of 4G...
Thats about where Im at on 4g also, but those 3g speeds are awful. and on my Evo in my area I have pulled 10 mbps on 4g. Im really torn as to what to do with my NS4G right now.
shroomz arent you a tech or something? i have some questions if you could help. they may relate to this thread also
Must use speakeasy.net
http://www.speakeasy.net/speedtest/
They have much more accurate results. Speedtest app seems to be buggy on the ns4g
hellcatt said:
shroomz arent you a tech or something? i have some questions if you could help. they may relate to this thread also
Click to expand...
Click to collapse
I work retentions... so technically... I'm everything.
Top 3 were from the same time as the other screen, the rrest are 4g or wifi. Shroomz, you work for sprint, Im curious. Do you agree there is an issue with the NS4G?
mikeyinid said:
Top 3 were from the same time as the other screen, the rrest are 4g or wifi. Shroomz, you work for sprint, Im curious. Do you agree there is an issue with the NS4G?
Click to expand...
Click to collapse
It is a known issue, yes.
They really should just allow us to swap to a 3D to something, cause the speeds I get are about as atrocious as mikey's
NYYFan325 said:
They really should just allow us to swap to a 3D to something, cause the speeds I get are about as atrocious as mikey's
Click to expand...
Click to collapse
Agreed (not the 3D part... you will never get swapped up to a flagship phone) but then this is also where the "you had 30 days" comes into place. Not trying to be a bad guy, I work for retentions and I get thousands of "this phone sucks" 31 days or 45 days or 60 days after it was purchased. Just like you, we have rules we have to follow at the work place and policies in place so, no, it's not that we don't want to help, but you as the customer must also help yourself. A corporation like Sprint, TMo, AT&T and Verizon can not hold all of their customers hands. If you had issues, return the device, replace it, get another and let the company know that the phone is not working that way, by not purchasing that device - getting a device and "hoping" for a fix is not a good strategy and you're only setting yourself up for failure.
DirtyShroomz said:
I work retentions... so technically... I'm everything.
Click to expand...
Click to collapse
ok so under under status theres MIN and it should be a 10 digit phone number with your same area code.
now if you enter *#*#msl number#*#* and go to edit where you see the MSID, what should the number there be? the same as the MIN? and should it be editable?
hellcatt said:
ok so under under status theres MIN and it should be a 10 digit phone number with your same area code.
now if you enter *#*#msl number#*#* and go to edit where you see the MSID, what should the number there be? the same as the MIN? and should it be editable?
Click to expand...
Click to collapse
Your MSID is random and it doesn't necessarily have to be the same area code as your phone number.
DirtyShroomz said:
Your MSID is random and it doesn't necessarily have to be the same area code as your phone number.
Click to expand...
Click to collapse
so if i see it in view mode and it does match the MIN always then im good? when i view it in edit mode its either 0000000000 or it says unknown, whats with that? advanced tech support said i should be able to edit it to that previous number but its not editable, is it supposed to be? i dont really wanna take it in for some guy to do everything ive already done just so he can master reset it after ive done that 5 times today.
hellcatt said:
so if i see it in view mode and it does match the MIN always then im good? when i view it in edit mode its either 0000000000 or it says unknown, whats with that? advanced tech support said i should be able to edit it to that previous number but its not editable, is it supposed to be? i dont really wanna take it in for some guy to do everything ive already done just so he can master reset it after ive done that 5 times today.
Click to expand...
Click to collapse
Got me there... that's past my level of tech support. As far as I understand, it shouldn't be editable.
DirtyShroomz said:
Agreed (not the 3D part... you will never get swapped up to a flagship phone) but then this is also where the "you had 30 days" comes into place. Not trying to be a bad guy, I work for retentions and I get thousands of "this phone sucks" 31 days or 45 days or 60 days after it was purchased. Just like you, we have rules we have to follow at the work place and policies in place so, no, it's not that we don't want to help, but you as the customer must also help yourself. A corporation like Sprint, TMo, AT&T and Verizon can not hold all of their customers hands. If you had issues, return the device, replace it, get another and let the company know that the phone is not working that way, by not purchasing that device - getting a device and "hoping" for a fix is not a good strategy and you're only setting yourself up for failure.
Click to expand...
Click to collapse
Well the reason I mentioned the 3D is because it is the same price as the NS4G is/was on upgrade ($199). I figure they are basically just crediting what you paid, and most people would probably go to the 3D is they were gonna swap phones. If I paid $199 and the phone has a pretty glaring defect, I would want the amount I paid as a credit... that's all I meant.
NYYFan325 said:
Well the reason I mentioned the 3D is because it is the same price as the NS4G is/was on upgrade ($199). I figure they are basically just crediting what you paid, and most people would probably go to the 3D is they were gonna swap phones. If I paid $199 and the phone has a pretty glaring defect, I would want the amount I paid as a credit... that's all I meant.
Click to expand...
Click to collapse
Yeah I understand but unfortunately prices don't mean much honestly.
If there isn't an update to address this soon, as much as I love it, ill go back to the Evo til the photon comes.
Sent from my Nexus S 4G using XDA App
mikeyinid said:
If there isn't an update to address this soon, as much as I love it, ill go back to the Evo til the photon comes.
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Or the Shine. It is rumored to be released late July.
DirtyShroomz said:
Got me there... that's past my level of tech support. As far as I understand, it shouldn't be editable.
Click to expand...
Click to collapse
yea and from what i found its not. thanks tho you confirmed what i find out and im not gonna let some dude mess with it doing what ive done to find out what i already know
That most people who work for cell phone companies are incompetent when it comes to cell phone knowledge? It is quite amusing to ask them questions or call into the tech support line for help. I would guess 97.4% of them are clueless about what they are talking about
Sent from my GT-N7000 using xda premium
I think you spoke to this guy...
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What the? hahahaha . . . .lol
Exactly. At some point I just stopped talking to them at all, it's completely pointless. Same with computer shop staff and car dealers. An evening with google is way more productive before a decision on something important/expensive.
Yeah before I got my note I was ringing up every phone shop asking them if they knew when the Galaxy Note would be in stock.
I would then receive the reply "Don't you mean the Galaxy Nexus?"
No I mean the Galaxy Note.
"Hmm I don't think we do that phone I'm afraid."
Yes you do.
"Okay, well let me check the system.....*after a while* Oh yes we do sell that phone but we have no release date yet I'm afraid."
Then when I did buy my phone the guy instore was amazed with the phone..never heard of it and couldn't believe the size of the screen...Why do they work in these places!?
sprintuser1977 said:
That most people who work for cell phone companies are incompetent when it comes to cell phone knowledge? It is quite amusing to ask them questions or call into the tech support line for help. I would guess 97.4% of them are clueless about what they are talking about
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Not that I don't agree but its interesting to know how did you come up with that %number.
When the Note was released, I wanted to see it before purchasing it to get some idea on the size. In the UK we have the CPW (carphonewarehouse), anyway I made the mistake of visiting their local store...
Me: Hi mate, do you have the Galaxy Note in stock?
Him: The what?
Me: The Galaxy Note.
Him: Whats that?
Me: A phone.
Him: We don't sell that phone.
Me: Are you sure? Will any other CPW have it in stock?
Him: Are you sure it's called the Galaxy Note?
Me: 100%
Him: One sec I will check our system. *checks* Nope we do not offer that phone at all at any of our branches in the UK.
Me: Even though it is on your website?
Him: Erm...
Me: BYE.
Absolutely utter tools some of them.
hagba said:
Not that I don't agree but its interesting to know how did you come up with that %number.
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Just being funny, or trying to be anyway
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most shops offered me Tab as the note!!!
sprintuser1977 said:
That most people who work for cell phone companies are incompetent when it comes to cell phone knowledge? It is quite amusing to ask them questions or call into the tech support line for help. I would guess 97.4% of them are clueless about what they are talking about
Sent from my GT-N7000 using xda premium
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Finally I have somebody who speaks my mind!
It may be worse here in the USA but I have listened in when my wife has called and they really are complete morons sometimes. Just today I went into an att store and the sales person swore up and down my note would not work on their network, and they had no idea what the damn thing was. Oh and I had to inform the person it was coming to att soon which they were shocked.
They amaze me sometimes
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They are absolutely have no interested in the job or career they are doing. For them, they just come to work, end office hour, then go back home. They only interested in their salary they get every month ;'d
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During the time i lived in the US, i worked for T-Mobile in customer care. Due to my experience with Windows Mobile devices i had much more knowledge than anyone in the technical care team. But get this, on winmo devices you could only have 1 hotmail email synced on the device and in our system which held info on the touch pro 2 and the hd2 there was listed a "known issue" of only being able to have one hotmail account on the device. The listed remedy? A matter reset! No one at tmo, who write this stuff had even worked out you could sign out and sign back in with another account. Total chimps the lot of them.
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Not to sound like a douche but come on guys.
Most of the people working at places like CPW, Bestbuy or whatever are there simply to sell stuff that they have. Those stores have hundreds if not thousands of different products and it is literally impossible for any salesperson in those places to know every single product they sell inside out or even all the product names.
Even companies like AT&T that sell mostly phones and broadband stuff have tens/hundreds of items. Being a tool at the salespeople in these places is just that, being a tool.
And just in case some of you didn't know this yet, for a salesperson the most important thing is to know the few best products and how to promote them best. Even though I love my Note, I'm quite sure it isn't the leading pulling factor for electronic & phone stores.
However I do agree that in after sale -services such as helpedesk or troubleshooting they should have people who actually know what they are talking about.
In Ukraine every single clerk knew about SGN, its delivery dates and other tech specs
Perhaps it is because of huge advertising campaign by Samsung about this phone.
Why restrict it to phone company employees?
When the SG2 was released in the USA, I went to take a look at one, just to see if it looked small compared to my Dell Streak (I have the note now). Walked into Best Buy...had no clue. Went to an at&t store, they had one on display (functioning). Sales drone came up to me and asked if I was looking to buy that phone, told her no, I had a 5" screen, whipped out my streak. She said "oh, that runs android doesn't it?" Yes it does. "well, I only try to sell iPhones because they are better than android". I just laughed and walked out the door.
Hey, if you like your locked down tiny screen, you really can't do what you want to YOUR phone because Apple says so...be my guest. Not me.
Thanks for this thread
For a long time I thought that this is only in germany the case the nobody knows what he/she is telling about stuff what they are selling
It is really terrible, because in most cases you are paying for it, for the good advice
I am happy now, I now know that this is a global problem, so still use google and then buy in www is for me still the best way
akselic said:
Not to sound like a douche but come on guys.
--snipped--
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Thank you. I have to wonder how many of the people in this thread have actually worked retail. It's a crap job, it doesn't pay much, and in most places there isn't much time to really learn deeply about the products you're selling. They're probably not geeks, because if they were they'd probably working somewhere else most of the time. I'm not expecting someone who gets a low hourly wage to invest their off time in learning the products they sell, and most of them probably don't make enough money to buy a lot of the stuff. Even if they wanted to, your typical cell phone store is selling hundreds or thousands of phones or accessories, and the stock is always changing.
Look people, it's a job, hardly anyone does it for fun. They have a basic level of knowledge because 95% of their customers have even less knowledge, so they do fine. These people put in their hours and get a paycheck, because they have bills to pay, mouths to feed, just like you or me. Treat them with a little respect, okay? They're people!
If you want to blame someone, blame the company that doesn't provide enough training, because it costs too much, then blame yourself for not being willing to pay significantly more for your toys in order to fund the training the employees need to meet your standards.
Blame the company. 3rd party sales do not train for crap. This is from personal experince. Sales numbers are all that matters. Hell I've worked retail whwre my manager disnt know how to uninstall a program from android. I also worked for tier 2 tech support for Sprint (3rd party), I found it sad we were hiring tech support people that didnt even know how to unistall a pc program (seriously 2 people they hired didnt even know what control panel was!)
What seems to happen is these companies get 1 or 2 tech savvy people amd lay it all on them
Sent from my SPH-D710 using xda premium
OnePlus One pre-orders are just around the corner. To make things a little easier, you can go ahead and get your order just the way you want it. Save your cart, mark your calendar, and relax. You've got this.
Click to expand...
Click to collapse
Source: OnePlus
Edit: As we found out later, this just for one hour and not a permanent change in their way of doing business.
At least one blog says the sale is only for one hour. If so, the invite system would seem to be intact.
http://techcrunch.com/2014/10/20/on...nally-go-on-sale-to-all-but-only-for-an-hour/
TiltedAz said:
At least one blog says the sale is only for one hour. If so, the invite system would seem to be intact.
http://techcrunch.com/2014/10/20/on...nally-go-on-sale-to-all-but-only-for-an-hour/
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Click to collapse
That's right, the preorder will just accompany the invite system. Means, if you get an invite, you can "jump the queue" of preorders and get your One directly.
It will be a ddos on request...
That site will go down, taking in hardly any pre-orders.
Enough with the hyping, start selling the device already.
CafeKampuchia said:
The invite system is finally going away, hopefully for good.
Source: OnePlus
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Image of me right now.
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franatic08 said:
It will be a ddos on request...
That site will go down, taking in hardly any pre-orders.
Enough with the hyping, start selling the device already.
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Click to collapse
The don't have the cash flow or capital of some other companies. If they produce too many phones and they don't sell, then they are gone. The way they do it at the moment means their inventory comes straight off the production line and out the door, it's a much safer bet for a new business. What concerns me though is how they intend to grow the business on such thin margins.
Mmm bacon
Does anyone know if this site is selling the international version (just in case I wasn't able to pre-order for a reason or another)?
http://www.oppomart.com/oneplus-one.html
Eyedea93 said:
Does anyone know if this site is selling the international version (just in case I wasn't able to pre-order for a reason or another)?
http://www.oppomart.com/oneplus-one.html
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I'm pretty sure this is the International (CyanogenMod) version. The chinese version comes with ColorOS.
leximu5 said:
I'm pretty sure this is the International (CyanogenMod) version. The chinese version comes with ColorOS.
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Click to collapse
It may be chineese version but CM11S installed. International version is available only on the official OnePlus site.
I can't wait to witness the aftermath of the "1 hour preorder" disaster. This forum is going to be FLOODDED with people who weren't able to get their order completed due to the OnePlus site being overwhelmed and crashing. There will also be others *****ing because their payment couldn't be processed due to lack of funds (and somehow blame OnePlus for this...).
It's going to be entertaining.
nicholaschum said:
Image of me right now.
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EXACTLY... I just sold my spare in-box OPO, and I think I'm selling my daily driver and pre-ordering a 64GB N6.
sn0warmy said:
I can't wait to witness the aftermath of the "1 hour preorder" disaster. This forum is going to be FLOODDED with people who weren't able to get their order completed due to the OnePlus site being overwhelmed and crashing. There will also be others *****ing because their payment couldn't be processed due to lack of funds (and somehow blame OnePlus for this...).
It's going to be entertaining.
Click to expand...
Click to collapse
Internet tears will flow stronger than the Amazon river in the days after the OPO pre-order. The stories will be so sad it'll be funny! I guarantee you that they have a fixed number available for immediate order and as soon as they sell those within the first 5 minutes the system will just claim that the servers are overloaded and to keep trying.
So, I should probably wait until the 27 to sell my extra OPO in order to get the best price if all this is going to do is cause chaos
Sent from my ASUS Transformer Pad TF700T using Tapatalk
Just a quick question of opinion..
Do you guys think I should skip the preorder the 27:th and wait for an invite instead?
My concern is that I might wind up in the bottom of the pile of all the orders that'll be placed and I heard that invites will have a higher priority.
Thanks!
Xoka said:
Just a quick question of opinion..
Do you guys think I should skip the preorder the 27:th and wait for an invite instead?
My concern is that I might wind up in the bottom of the pile of all the orders that'll be placed and I heard that invites will have a higher priority.
Thanks!
Click to expand...
Click to collapse
Get set up for the pre-order online as its worth a shot and try your best to get an invite as you'll still be able to use it.
Due to the technical difficulties with the first pre-order session, OnePlus is giving their customers another crack at it:
Besides deciding that an apology was in order, OnePlus has decided to give consumers a second chance to pre-order its flagship phone. So on November 17th, starting at 10am EST, another OnePlus One pre-order period will begin.
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Source: oneplus.net via Phone Arena