Database Users

Got Stuck in RUU Screen

Was applying an RUU update...what a bad move...
Now my HTC Magic got stuch in RUU screen showing the following:
SAPPHIRE UNKNOWN 32A SHIP S-OFF H
HBOOT-1.76.0010 (SAPP50000)
CPLD-11
RADIO-6.35.10.18
Jan 14 2010, 00:14:58
RUU
I tried many ways to get rid of this screen but didn't work.
My phone original has the rogers 2.17.631.2 build, and I did a bad move to upgrade to Android 1.5.=( The RUU process flashed my HBOOT and RADIO, but as soon as it starts the "system" steps, the screen shows unzipping for over an hour and eventually failed. Now my phone will start up with the above screen only!! i can't get myphone startup in recovery mode or fastboot mode.
I tried re-run the RUU porgram on my PC and the tool still shows i have the old anroid build. Hence i know that i now have NEW HBOOT and RADIO but still the old Android build.
Is there a way for me to get out of this RUU screen? Any help is appreciated.
Is the security off (S-OFF) allows me to downgrade the SPL? If so, how can i do that given i can only boot my HTC Magic in this screen only.
One more side note, fastboot can detect the phone.
Urgently need help! Appreciated.

Trying to fix a friends phone...EVO stuck at white boot screen.

I've tried to flash the 2.2 stock rom and I get an error about a signature can't be verified (unsure of exact verbage). Also, at the bottom it reads "E:Can't Open Cache Recovery Command".
The info in recovery mode is as follows...
SUPERSONIC EVT3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMELC03_16ac
RADIO-2.15.00.11.19
Oct 15 2010, 12:07:00
I've read some of the other fixes but the instructions sound as if I have access to the phone to put it in debug mode or the computer can access the phone. If I don't boot into recovery mode, it's stuck at the white screen. Any suggestions? Thanks!

Cawley said:
I've tried to flash the 2.2 stock rom and I get an error about a signature can't be verified (unsure of exact verbage). Also, at the bottom it reads "E:Can't Open Cache Recovery Command".
The info in recovery mode is as follows...
SUPERSONIC EVT3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMELC03_16ac
RADIO-2.15.00.11.19
Oct 15 2010, 12:07:00
I've read some of the other fixes but the instructions sound as if I have access to the phone to put it in debug mode or the computer can access the phone. If I don't boot into recovery mode, it's stuck at the white screen. Any suggestions? Thanks!
Click to expand...
Click to collapse
As it's not rooted, start over with files from here:
http://forum.xda-developers.com/showthread.php?t=884060

Its not rooted therefor your nand is locked and you won't be able to flash any thing official. Either use the sprint ruu our root from within the bootloader and flash something.
Sent from my PC36100 using XDA App

Thanks! I'll let you know how this goes. I'm assuming it doesn't matter which one I choose to DL?

Cawley said:
Thanks! I'll let you know how this goes. I'm assuming it doesn't matter which one I choose to DL?
Click to expand...
Click to collapse
The .exe is ran via hooking it up to the computer.
The .zip can be changed to update.zip and put on the sdcard for auto-matic flashing from bootloader.

It says Verifying Update Package
And then Signature Verification Failed...

Cawley said:
It says Verifying Update Package
And then Signature Verification Failed...
Click to expand...
Click to collapse
Run the .exe on a computer.
Hook the phone up.
The .exe is the RUU from HTC and will completely reset everything.

It won't pick up my phone...even when I choose the USB option under Recovery Mode. I've tried this already...These are the breaks, lol.

Anyone? This is sort of a dire situation.

Cawley said:
It won't pick up my phone...even when I choose the USB option under Recovery Mode. I've tried this already...These are the breaks, lol.
Click to expand...
Click to collapse
Make sure you have the HTC drivers installed on the computer, sounds like you don't

Okay...so I if the drivers are installed, it'll pick the phone up in recovery mode? Got ya. Thanks.

I installed the drivers and tried to run the RUU.exe and it either said it couldn't communicate with my phone or my battery was too low. I'm uninstalling Sync and installing only the drivers now.

Cawley said:
I installed the drivers and tried to run the RUU.exe and it either said it couldn't communicate with my phone or my battery was too low. I'm uninstalling Sync and installing only the drivers now.
Click to expand...
Click to collapse
You have to do it from fastboot, adb is disabled in the stock recovery. From the bootloader just select fastboot and look for it to say fastboot usb.
Sent from my PC36100 using XDA App

This worked. I appreciate the help Sir!

Stuck on white boot screen
hello all
been at this for over a week and havent been able to find a solution.....
the htc evo phone will sometimes boot all the way only to get frozen( have to pull the battery out) and then when i turn it back on it gets stuck on the white boot screen. history of the phone is unknown to me but dont think it rooted as it indicates S-on.
SuperSonic EVT2-3 S-ON
Radio 2.15.00.09.01
microp-041f
hboot-0.97.0000
kernel 2.6.32.15-gefb08e
build 3.29.651.5 cl252548
pri version 1.77.003
I have been able to connect and flash stock RUU but it still get stuck on white boot screen....Please help at wits end.

xda751 said:
hello all
been at this for over a week and havent been able to find a solution.....
the htc evo phone will sometimes boot all the way only to get frozen( have to pull the battery out) and then when i turn it back on it gets stuck on the white boot screen. history of the phone is unknown to me but dont think it rooted as it indicates S-on.
SuperSonic EVT2-3 S-ON
Radio 2.15.00.09.01
microp-041f
hboot-0.97.0000
kernel 2.6.32.15-gefb08e
build 3.29.651.5 cl252548
pri version 1.77.003
I have been able to connect and flash stock RUU but it still get stuck on white boot screen....Please help at wits end.
Click to expand...
Click to collapse
Wow! Someone that actually uses the search feature....commendable to say the least. lol
From looking at the info you posted, you seem to have an Evo from the first batch that was released. You said the history of the phone is unknown to you......does this mean that it is possible that it was broken when you got it? If the phone accepts the RUU and still doesn't boot, it could be a hardware problem that is causing it to not function properly.

xda751 said:
hello all
been at this for over a week and havent been able to find a solution.....
the htc evo phone will sometimes boot all the way only to get frozen( have to pull the battery out) and then when i turn it back on it gets stuck on the white boot screen. history of the phone is unknown to me but dont think it rooted as it indicates S-on.
SuperSonic EVT2-3 S-ON
Radio 2.15.00.09.01
microp-041f
hboot-0.97.0000
kernel 2.6.32.15-gefb08e
build 3.29.651.5 cl252548
pri version 1.77.003
I have been able to connect and flash stock RUU but it still get stuck on white boot screen....Please help at wits end.
Click to expand...
Click to collapse
Activate the phone take it into a repair store and pay the $35 to have it replaced if you don't have insurance. If you do have insurance the store will replace it for free.

jdh10475 said:
Activate the phone take it into a repair store and pay the $35 to have it replaced if you don't have insurance. If you do have insurance the store will replace it for free.
Click to expand...
Click to collapse
Sprint changed their service policy again. You can no longer get things replaced or repaired for 35 dollars if you do not have insurance.
Sent from my PC36100 using XDA App

xda751 said:
hello all
been at this for over a week and havent been able to find a solution.....
the htc evo phone will sometimes boot all the way only to get frozen( have to pull the battery out) and then when i turn it back on it gets stuck on the white boot screen. history of the phone is unknown to me but dont think it rooted as it indicates S-on.
SuperSonic EVT2-3 S-ON
Radio 2.15.00.09.01
microp-041f
hboot-0.97.0000
kernel 2.6.32.15-gefb08e
build 3.29.651.5 cl252548
pri version 1.77.003
I have been able to connect and flash stock RUU but it still get stuck on white boot screen....Please help at wits end.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu
Which RUU's have you tried using? I'm assuming that since you've been at it for a week now, you've most likely tried them all. However, if you haven't, here's a link of pretty much every evo RUU and PC36IMG that there is. I suggest trying one that matches your specs as closesly as possible (.97 hboot, and the 3.29 software). If that still fails on you, and you feel you've exhausted all other methods, then the beauty of this situation is that you're bootloader is S-on, and the phone is within the 1year warranty still. So if you take it to Sprint, there is a good chance you'll get a replacement.

Rem3Dy said:
Sprint changed their service policy again. You can no longer get things replaced or repaired for 35 dollars if you do not have insurance.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
You are mistaken if the phone has a manufacturer defect which it sounds like this person is having you can still pay the $35. At least
in my part of the country.

Wildfire touch screen

Hi to all,
I know this has probably been covered but here goes;
My touch screen is not working, when I go into boot mode I get the error TOUCH PANEL FAILED.
My phone is UK registered and was on the Vodafone network until I unlocked it.
BUZZ PVT SHIP S-ON
HBOOT-0.80.0007
TOUCH PANEL FAIL-fail
RADIO-3.35.15.31
Aug 9 2010, 22:37:43
When I try to repair it using the PC49IMG.Zip I get the error showing in the boot screen like this;
CID incorrect!
Update Fail!
Press <POWER> to reboot.
Is there any way I can get this working again?

How did you root your wildfire?
And try unrooting your phone and re-rooting?

I heard some for some people the touch screen did not work but that could be solved by using a different RUU (i read this when i was looking for guides to root on android 2.2.1 with HBOOT .0002).
But it depends on the method with which you tried S-OFF
revolutionary does not support the HBOOT .80.xxxx and only the 1.01.0002 so check if you are using the specific one.
Also read this thread :
http://forum.xda-developers.com/showthread.php?t=1056767&highlight=hboot+0+80+0007

[Q] NOOB: My EVO don't boot!

I'm new to ANDROID!!!
I found a EVO 4G (Sprint) and wanted to use it to gain knowledge on Android
On HBOOT it says the following:
SUPERSONIC EVT-2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL- ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15 2010, 12:07:00
Phone turns on and when I slide to UNLOCK it turns off... then does INFINITE LOOP... the sometimes it gets stuck on "4G" screen. PLEASE HELP!!!

Does the bootloader screen have a watermark at the top saying either Locked or unlocked? Your hboot is 2.10 and can be unlocked via unrEVOked. That will give you nand unlock (S-off) and a custom recovery.
Once you have a custom recovery you can flash a Rom to get into the phone.
Sent from my PC36100 using xda premium

Yeah, you want to do a search for the RUU for that phone, Hboot 2.10 with radios 2.15.00.11.19.
I THINK this is it. It should be
http://goo.im/stock/supersonic/ruu/...15.00.11.19_NV_1.90_release_161482_signed.zip
Remove everything in the name after PC36IMG so that it's now named PC36IMG.zip. turn the phone off, then turn it one with vol down and power til Hboot shows up
Here's a walkthrough to RUU your phone; https://spreadsheets.google.com/spr...U2Mi1hNWU0LTRlNjEtYWMyOC1lZmU4ODg1ODc1ODI&ifq
Use the RUU in this post, not the one on that site. Nor do you have top run the S-On tool. You are s-on already.
Then go to www.unrevoked.com click on the first phone, the Evo 4G and then un Unrevoked Forever. That will make your phone S-Off.
Next you'll need to go read my guide in my signature and learn everything about the Evo 4G
After that,

I got to this part:
Which Recovery
Which custom recovery are you currently running? *
ClockworkMod (Blue/cyan or orange text, gear and hat in background)
Amon_RA (Yellow-ish/green text, HTC logo in background)
which in my phone I see a triangle and exclamation mark.... =/
any solution...

DaBeast786 said:
I got to this part:
Which Recovery
Which custom recovery are you currently running? *
ClockworkMod (Blue/cyan or orange text, gear and hat in background)
Amon_RA (Yellow-ish/green text, HTC logo in background)
which in my phone I see a triangle and exclamation mark.... =/
any solution...
Click to expand...
Click to collapse
He's new. He's not even rooted I think. Dude try a factory reset. Go into recovery and find factory reset

He's not. I gave him the walk-through but he either didn't get it or didn't do it

[Q] Mistaken identity :(

well, where to start...i bought my MT3G 1.2 brand new because my original decided to have antenna issues (only cell antenna and only inside a building). so fast forward about a year, after rooting my NEW MT3G, I end up letting a friend use it til he can get a replacement for his. I get the phone back (after his dog bit through the screen) and another MT3G that is broke to use as a donor for the screen. swap screens, salvage other parts to fix my original, and boot up the 1.2.
now here is where it gets...interesting...to say the least. unlike before, where it booted to the MyTouch 3g splash screen, it now thinks it is an HTC Magic...i have been looking and unsuccessfully flashing builds TRYING to get it to what it was so i can upgrade the radio and actually know what i have again.
what would cause the phone to think it is a Magic? was it something in clockworkmod? can it be reversed? and why, for the love of god, can i not flash anything but EZGingerbread to it?
Details from the bootloader
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-2.22.23.02
Oct 21 2009,22:33:27
Any help would be greatly appreciated, cause im about to pull out what little hair i have left >_<

Sounds like fun!
If you haven't done yet: Download Android-SDK and install it (while installing choose Android SDK Tools, Android Platfrom-tools and Google USB Driver).
Connect your phone to usb and start it to bootloader (fastboot usb, back+power). Open a commandline on your computer and go to "...\android-sdk\platform-tools" depending on where you installed it. Then type
Code:
fastboot getvar cid
and
Code:
fastboot getvar version-main
and post the output here.
And please leave your hair where it belongs to! :laugh:

well....that wasnt too bad, i just get <waiting for device> and it hangs
even using CID Getter on the phone itself doesnt give me a CID like it does on my Glacier...i think something may be seriously messed up here >_<

Don't know why it may hang. Does the phone work properly? Maybe just the splash-screen was changed.
Have a look at this thread - there are all official roms for magic and so on. Having a look at your radio the stock-rom on your phone for now may be #56 or #57 (hboot 1.33.0013, radio 2.22.23.02). Only the OTA-update has newer versions.
I don't know if it's worth risking to brick the phone just for this update - only if it works properly at the moment.

It works properly as far as calls and texts and data, but I haven't been able to update the radio or hboot at all, it keeps giving a device id mismatch error
Sent from my HTC Glacier With Beats Audio using xda premium

What you can do:
- if you don't have a custom-recovery on your phone install one - try this guide without the optional stuff
- when done install the stock-rom for your phone (via custom-recovery) from official-rom-thread - i don't know if #56 or #57
- root and install custom-recovery again as shown above*
- then you may apply the OTA-update via custom-recovery (#58 from the official-rom-thread)
*I don't know if it's possible just to flash everything except recovery, then you wouldn't need to root it and install custom-recovery again.
That would be the newest versions for your phone.

I have ClockworkMod recovery already installed, and with this being my backup phone, I wouldn't be mad without root at all, though root is nice, I want it to be right lol
Sent from my Gingerbread on Sapphire

So you can flash your phone to official stock-rom and then update it to newest official-rom as i explained above. Or what should i tell you right now?

I tried to flash a stock rom, but with no success, when I get home I'll try again and post the error log
Sent from my HTC Glacier With Beats Audio using xda premium

SWEET!!! i got the fastboot commands to come through for me
fastboot getvar cid
cid: T-MOB010
fastboot getvar version-main
version-main: 2.53.707.2

And what happens when you try to flash "57) 2.10.531.4 T-Mobile USA DRD35" via custom-recovery (your recovery will be flashed too)?

That is a self installing executable file, when i try to run it, it tells me that it can not communicate with the device, and to make sure that the usb cable is connected and the phone is on, which it is both

so the 57) 2.10.531.4 T-Mobile USA DRD35 flash went finally, turns out, my phone didn't like it too much, because now, i am stuck at the HTC magic splash screen and i think it is bricked

I don't get it, that should have been the correct files for your phone. You're sure that it's a Mytouch 3g 1.2 and not the normal Mytouch 3g?
How did you flash the file?
If you search here you can find "tutorials" how to get the rom-files out of the RUU to flash it in hboot-mode.
Can you get into recovery-mode? What about hboot-mode?

It was a .exe file, so it ran from my computer, and I know it's a 1.2 because I couldn't afford the fender edition lol. Now it just hangs on the splash screen and won't let me do anything at all
Sent from my HTC Glacier using xda premium

I think it would have been better to extract the rom-file and flash it with hboot from sd-card... Then you should have been sure about what he flashed.
Maybe now you got some weird radio-system-whatever-mix and that's why it doesn't start.
Normaly you flashed the correct rom-file for your phone.
What you can try:
- remove battery for some time (5 minutes or whatever) and press power - then get the battery back in and try to start it again
- start the phone with Home+Back+Power or Menu+Back+Power (don't remember), in my case there was a menu to erase cache and so on, maybe this would work for you
- is your phone listed in "fastboot devices" when you power on your phone with Vol down+Power, Back+Power, Power, Home+Power or the combination from above? I read that some people are already in fastboot-mode and have text on their display when they see the logo, shown for example here (they had red text on red vodafone-logo):
http://www.android-hilfe.de/attachm...oter-vodafone-bildschirm-geloest-dsc00624.jpg
If not...
Does bluelight-mode work (i think it's trackball+power)? If so you can get it running with JTAG - you just need somebody who has the equipment and so on. Where are you from?