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Having major issues with my 3 month old XDA.
1. Will charge when using the home charger
2. Will charge when using cradel connected to 1 of my 2 PC's
3. Will not charge when using cradel connecting to my other PC
4. Will not charge when using cradel connecting to my MAC
5. Will charge when using cradel connecting to my PC Laptop
6. Will not charge when using the O2 supplied car charger
In every case the phone thinks it is charging i.e. the green charging light comes on and if you go to the battery control panel, it even says "charging".
XDA repair centre have had it for 2 weeks, flashed the rom and returned it. Still doing it.
Have demanded a new phone form onestopphoneshop.com who have refused due to it being more than 28days old although it has done this from new.
Aaarrrrgggghhhh!!!!!!
Can anyone help?
Have you tried another battery?
Since the hardware 'logic' seems to be doing something (light goes on, software gets charging signals) the chances are the battery is faulty . . .
Why some chargers do work and others dont: Could be the charging current that is higher on chargers (incl USB port of one of your pc's) that make this battery charge.
Battery...could be I suppose, but I have been digging further into this and have found the following.....suspicious!
www.ppcw.net/?itemid=1646
Hello,
I have a very similar problem to that described in the website you listed.
My phone works fine with its supplied cradle and charger, and charges fine with my work and home PC's, with only the USB cable plugged in.
I bought a charger/ sync cable off the web hoping to not have to carry my cradle home each day and it causes huge problems.
First off it doesn't sync at all - but does cause problems with activesync giving me error messages once it is unplugged saying 'Can't access COM1'
Worst of all though it turns the LED to orange for charging, and when you go to the battery screen it says charging, but instead it actually discharges the battery! This is also the case when I use the cable with the wall socket plugged in.
Just spoke to XDA Repair centre, they have done a total cop out and said that they do not support anything that does not come in the box!!!! That means my car and my computers!!!
[email protected]@rds!!!
Have just bought a new 1400mah battery, will be here in a couple of days, will keep you posted.
I have found that the battery will charge if the xda 2 is about 70% full but lower than this and it will discharge the battery via usb.
conaero said:
Have just bought a new 1400mah battery, will be here in a couple of days, will keep you posted.
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Click to collapse
Just want to make sure, is it 1400 mAh? because the standard one in the imate (xda2) is 1200 mAh.
GoldenSands said:
conaero said:
Have just bought a new 1400mah battery, will be here in a couple of days, will keep you posted.
Click to expand...
Click to collapse
Just want to make sure, is it 1400 mAh? because the standard one in the imate (xda2) is 1200 mAh.
Click to expand...
Click to collapse
It is indeed a 1460 battery to be precise, I have been told that they are very rare, think they are the ones that are going in the new XDA II i, s, III or what ever it is going to be called.
It should last 25% longer, cost £25GBP. Will let you know how I get on with it on Monday after a weekend of testing.
Back to the charging problem, do you others who have the same charging problem all use the O2 supplied USB cradel. Is there anyone else using an alternative charge and sync cable that works better???
Just a thought.
I have been told more by the XDA repair centre. It seems that the output through various USB ports vary in ampage, surely some sort of regulation should be made into the cradels/chargers???
not sure if this is relevant but
if one does not connect the power connecter to the cradle
then the xda will be forced to charge using usb
and some motherboard have issues giving enough stable power
more so if you have connected more then one usb device
to ports which share the max 500mA that usb can give
also not all motherboard can charge over usb when
the pc is off it all comes down to if usb is powered with vsb+ 5v
some motherboards have jumpers to control this
canaero - Where did you buy the battery from? Is it exactly the same size, or is it slightly thicker?
I have ordered a mini-sync charge cable from boxware in the states; on their website, it says it is compatible with my ORange SPV M1000, but we'll see when it gets here.
Rudegar said:
some motherboard have issues giving enough stable power more so if you have connected more then one usb device
to ports which share the max 500mA that usb can give.
Click to expand...
Click to collapse
Well, I am using the cradle and I do not connect it to the power supply, here it goes, it takes a lot of time to charge my imate (xda2) if it is connected to my notebook, while it takes about less than an hour to charge the imate if the cradle is connected to my PC!!
Conaero said:
It should last 25% longer, cost £25GBP. Will let you know how I get on with it on Monday after a weekend of testing.
Click to expand...
Click to collapse
That's really good price and I guess the battery performance should be better, I heared the xda3, or xdaIIi or whatever (the new model), the battery power is 1490mAh. Please let us know your experience with the new battery.
The new battery has just arrived and I am charging it now. It says 1400 on the front plus a made in china sticker on it.
I got if off ebay from SIANS Mobiles spares and repair Tel: 07743 787858 or www.siansmobiles.co.uk
Good luck
IT WONT CHARGE!!!
just a quick one, i arrange for around 60 XDA's to be used in my company and i can tell you that not one of them will charge in any of our company vehicals or charge via the cradle.
Re: IT WONT CHARGE!!!
bpinder2002 said:
just a quick one, i arrange for around 60 XDA's to be used in my company and i can tell you that not one of them will charge in any of our company vehicals or charge via the cradle.
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Click to collapse
Yikkkes, O2 must listen to you as you have bought so many, say you will send them all back and cancel the contract and see them squirm. Let me know what the outcome is, because leagaly you can send them back and get our of your contract under 'not fit for purpose'. Do it around the time of the new XDA, who knows!!!!
There really is an answer to this somewhere, I have bought this new high capacity battery and it is still not charging when it says it is. I am off to the Microsoft site to see if I can get them to point the finger and the XDA.
Used the new 1400mah battery all weekend, performed very well considering I used it as a sat nav for 6 hours on Saturday continuously with the backlight on for all of those 6 hours.
When I plug my MDA Pro into my PC it draws 460mA of current at 4.75V and the orange charging light always comes on.
I have bought a car charger - when the MDA Pro is plugged into that it also draws 460mA at 5.04V but the Pro doesn't always seem to realise it is being charged - the orange charging light doesn't come on and the backlight switches off so I cant see the SatNav! (when the light goes off the current goes down to 430mA)
The charger was bought of eBay from shop4hardware/PCglobe for £9.99 and it looks well made.
Any ideas what is going wrong? Has anyone got a 12V charger they are happy with - if so where did it come from and how much??
ceemjay the tight fisted
I bought a car charger off eBay, and while the orange light does come on and stay on, it doesn't seem to charge very effectively. If i'm using something like TomTom the charger manages to keep the battery charge level just about constant, rather than building up charge.
Is this a problem with the Universal? I had a Blue Angel before the Universal, and the car charger I had for that was very effective.
Cheers
Rowan
I had this problem too and solved it by purchasing an "orange" (UK mobile phone operator) branded charger for 10 quid from one of their shops. I have no issues now.
What i did notice when I had the problem was by ensuring the xda was off prior to plugging in the old charger, it would continue to stay orange when turned on. I think this problem is a common one with the usb cable & car charger adaptors combo.
i bought one from expansys, what i noticed:
1. It takes a lot of jiggling, pushing, pulling and twisting to get it recognised by the device (organge light on)
2. When it charges, it does so slowly, i think about 1% per 10 minutes or so, or about 10% per hour.
My two bobs worth anyway.
Many of the mini USB car chargers are simply not powerful enough to charge these devices. They all have the same voltage but the amps are different. I read somewhere that good M5000 car chargers should be rated at 1amp, I'm not sure about this but I've certainly had trouble with ones at around 600mah.
With the under powered chargers you often have to plug them in while the device is switched off. Even then it's not going to charge as well or as quickly. Getting them to start charging without turning you device off is just down to luck and patience.
My advice is to look for chargers that are specific for the M5000 etc. If it also mentions Motorola phones etc, then it's not going to have the required power output.
I hope this helps...
I bought an ORA one from a service station (phone bitz type shop), it was a bit expensive but I needed one in a hurry and you can test them in the store.
as per my earlier post - m5000 is orange branded htc universal, aka o2 xda exec. I believe mine stated it was for the spv500 and it still worked fine...
The universal wants a 2 amp charger really. the 0.5 amp from most chargers including USB ports just is not enough to do much more than stop your battery draining whilst your universal is in use !! other useful alternatives include the charger meant for the newish blackberry
Thanks for all the comments.
The charger that comes with the Pro is rated at 1A however I believe the USB spec only allows up to 500mA to be drawn (as I orginally posted it draws just below that) and I have never had a problem with charging via USB. Hence my confusion!
Is the charging software controlled and might there may be a bug which manifests itself under circumstances?
Clive
The Brodit active holder charges the universal first time everytime, and is a very good place to store the phone on the move. I've got a 3.5mm input on my car stereo and use my phone as my in car music source. If I could get a 3.5mm 4 pole to 3.5mm stereo plug and breakout mic it would be perfect since I could use it as decent handsfree solution, voice command can still use the built in mic when the stereo connection is inserted but the phone app doesn't.
The Brodit holders are nice. I prefer the unpowered version, so I use a separate charger cable. But I agree good holders.
Hi commumity,
was using my Ameo today in my car. BT and phone activated, screen maximum brightness.
I have a 12V / 230V converter installed providing 160W continously. While using phone and contacts throughout the day, battery power dropped more and mmre though my device was connected to power supply. In the afternoon it ran out of power starting with loosing the connection to vodafone.
Who has similar experiences, who has a better way of charging in car?
best regards
dieter
My old car charger which works fine with all my old WM devices does not supply enough power for my Ameo.
My Brodit powered holder does.
Confucious said:
My old car charger which works fine with all my old WM devices does not supply enough power for my Ameo.
My Brodit powered holder does.
Click to expand...
Click to collapse
I second that. This has been discussed numerous times - you need to check the ampage of your charger. If it's niot supplying enough, turn the screen brightness right down.
Well i guess its time for a little electrical networks lesson.
this phone consumes, under typical use about 300mAh, so if you have the screen on bright and the phone on with bluetooth your going to be using more than that and don't forget you still need to charge the battery and to top it all off your device will start to get hot and nothing kills a battery more than heat.
Solution: you need to make sure that you get a car charger that has an output of at least 1A... remember it will work with less but it won't charge as fast. usually but not always, you can find this information somewhere on the charger.
hope this helped
Output of 1A is one thing, but it seems that HTC devices (the Athena for one) more ways for charging. The orignal car charger from HTC does power the device fast(I have the charger for a few days now and can confirm that). There is also adapter cable available that allows fast charging. See the following post and post. It looks like the original HTC connectors use different pins on the connector for fast/powerfull charging
dpbakker said:
Output of 1A is one thing, but it seems that HTC devices (the Athena for one) more ways for charging. The orignal car charger from HTC does power the device fast(I have the charger for a few days now and can confirm that). There is also adapter cable available that allows fast charging. See the following post and post. It looks like the original HTC connectors use different pins on the connector for fast/powerfull charging
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Click to collapse
Yes, you're right. The original car charger does charge very well my Dopod with the screen turns to maximum, phone, bluetooth and GPS all are turned on.
Would anyone please care to post a direct link to a fast 1A car charger in the UK? I tried looking at the HTC ones at expansys but wasn't sure which were official and which weren't. Thanks
Yeah, a link for a good charger in The Netherland would be apriciated as well!
Thank in advance.
The official HTC car charger
for NL: http://www.expansys.nl/p.aspx?i=145177
for UK: http://www.expansys.com/p.aspx?i=145177
yaughan said:
Would anyone please care to post a direct link to a fast 1A car charger in the UK? I tried looking at the HTC ones at expansys but wasn't sure which were official and which weren't. Thanks
Click to expand...
Click to collapse
The Brodit mount has car charging built in and is also extremely sturdy. Available from Brodit dealers
dieterpapa said:
Hi commumity,
was using my Ameo today in my car. BT and phone activated, screen maximum brightness.
I have a 12V / 230V converter installed providing 160W continously. While using phone and contacts throughout the day, battery power dropped more and mmre though my device was connected to power supply. In the afternoon it ran out of power starting with loosing the connection to vodafone.
Who has similar experiences, who has a better way of charging in car?
best regards
dieter
Click to expand...
Click to collapse
I have seen the ameo using over 1.2A
Device turning to hot to handle...
But then again mineis back with T-mobile for repairs...
Wich sucks bigtime
had the device 1 week
T-mobile has it 3 weeks
Told me it would take 2-3 weeks, now they say they don't know when it will be ready
Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R
rakh1 said:
Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R
Click to expand...
Click to collapse
I think I remember reading something about an option for not charging the battery when connected on PC USB (presumably for saving laptop batteries ;-) ) in the manual.
So I guess that the TD2 has a way to detect if it is plugged into a charger or a laptop, and maybe it can do that only with HTC charger, believing your charger is in fact a laptop. I would have guessed they use the activesync status to differentiate between PC and charger, but maybe not ;-)
So what could maybe solve your problem is to select "charging battery if plugged to a computer", I think it is in the touchflow 3D options somewhere... I would play with those options to check if it improve things...
Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R
rakh1 said:
Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R
Click to expand...
Click to collapse
Does it work with the standard HTC charger?
And plugging to a PC?
If yes, your other charger may be a little light in specs (amperage too small, or voltage slightly below USB specs) and the TD2 may be picky regarding this...
I would also inspect the microusb plug of the charger to check for dirt/corrosion/deformation, and also the battery within the device: I already had intermittent problems like that caused by imperfect connections: the device was in a charging state, but no actual charging did occur. Replugging carefully after blowing on the plugs solved the problem....
From past experiences, all my HTC phones charges up with any USB cables or chargers, even my HD. So may your battery is not working some how... best thing to do is try charging it with your original charger or connect your device to your computer, it should charge up. If not, then take it back to your dealer man! I don't want to say it but maybe you have a lemon...
Hi all,
It charges well from the supplied wall charger. It also appears to be charging well from the computer. So, this leaves me to suspect the other (non HTC) charger.
Thanks for your help....
R
OK - this just getds weirder and weirder...
Yesterday, plugged into PC all day whilst I was working. After a while green light so fully charged. Went out for an hour or two and when I came back I put it on a different wall charger for a test (my old TD1 one) and after 30 mins or so green light - so fully charged again.
So, I thought - this is great, it proves the other wall charger has a problem. Before bed a few hours later I took the TD1 charger and put it in the bedroom. Plugged the TD2 into it overnight. Woke up this morning, and orange light???!!!
Put it into the computer this morning and after 15 mins - green light???
CONFUSED!!!
Could it be some function whereby it won't charge a bettery that has been charged full in the past x hours or so??? Is anyone else seeing anything like this????
R
I think you have might have a duffed battery. I think you should really check it out.
I use a Motorola universal mini-usb charger i mine car and I haven't noticed any different behavior than using the supplied HTC charger or HTC usb cable in my laptop..
I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R
Way to go, you should get a new one!
check the connection!
rakh1 said:
I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R
Click to expand...
Click to collapse
First of all, yes you are.. IF the device is faulty!
from experience, I know that some cables dont charge the device.. First of all make sure there isnt some dust or stuff in the connection. secondly, try resetting the device.. If the orange light is on, then it only means some of the pins in the EXTusb connection have been shorted, my reccomendation, check the pins on the miniUSB connector on the phone, and make sure you didn't bend some.
Hey all,
No bent pins.
No dust or dirt in the socket/plug.
Tried 3 (HTC) wall chargers - all the same behaviour.
Tried resetting the device.
No luck
R
I especially used my USB-Charger this night to charge the device.
It is a Hama USB Charger (Prod# 00014095, you can find it with this on google).
It has an output of 800 mA, while the original hast 1000 mA.
But it charged up to 100% and was "green" this morning.
So it seems to work and is really Small in size
Regards Thorsten
Well, this has been a problem for me from the start and all I have used are HTC chargers. I've not had anything like this sort of issue with the previous HTC phones I've owned (and there have been a few - check sig). What confused me was that it does appear to accept charge from the USB port of a computer - which is just odd??!?!??
Anyway, I think this is unacceptable from a new product so I've asked for a refund/replacement. Awaiting a reply from Devicewire.
R
Whats weird,
My TyTn has some probs in this department.
From time to time, setting it on USB power, will not even lit the charge-light.
And it will not charge.
I have to reset it and then it works.
Dont know what that is.
DeviceWire sent me an RMA. In the meantime I hard reset the device again after confirming that the wall charger would not go above 89% charge - 9 out of 10 bars (I installed a prog to give me a % reading).
After hard reset the battery went from 89% to 100%. I am now running it down again - before I give it one last chance overnight. If I wake up tomorrow and it is still orange and at 9 of 10 bars then off it goes...
R
Fingers are crossed for you mate! Hope it goes well.
This just gets stranger - after *this* hard reset it now appears to be working as expected - woke up this morning to a green light for the first time!!
So, was this just a software thing - solved by a couple of hard resets - or might there still be a problem lurking underneath???
Problem now is that if I send it back to DW they'll confirm it is working as expected. If I wait and do not send it I run out of the 'return within 7 days for a refund' and will have to reply on HTC aftercare (horror!!).
What to do!!!???
R
I'd still return it but in your RMA notice stipulate that you suspect the problem "seems" fixed but say it might come back again and on that note are still returning it for a replacement/refund.
Is there a special usb cable where I can connect one mobile phone to another device to charge it?
For example, charge the HTC Touch HD using a HTC Touch2?
I also have mp3 players with same port, so it could be very useful when on the road.
Many thanks.
providing the source device has output power from the usb, you would just need a mini-b to mini-b use cable, in theory it should work
Tested
I have tried this before with my touch HD and Kaiser and it didn't work. Though a device that gives out the same power output as say a laptop would work.
Good luck
BJ
You need power source with 5V to charge your device, if voltage is less than 5V (when you're connecting other phone to yours) curent won't flow into your device so basicly you can't charge. Voltage of Blackstone battery is between 4.2V and 3.7V and imagine situation when other device isn't charged and you connect them together. Week phone will suck power from stronger one because he thinks that phone is a charger So one phone is charging and other is getting weak. It doesn't make sense to me...
I guess it works that way...
Thank you for the input, was worth a try.
This thread can be closed.
I have two options for you: first, google product find an "ENERGIZER XP4001 Power pack". There are other similar portable power packs available but I like the Energizer one the best. It comes with different power tips that should match up to your phone or other portable devices. You can see it here:
http://www.frys.com/product/6103309?site=sr:SEARCH:MAIN_RSLT_PG
I bought mine for $20 on sale at Fry's several months ago. You should be able to find one on eBay for about the same price if you watch their auctions.
The other option if you have a removable battery is to google product a "universal lithium charger". I have an old cell phone that I keep in my truck for emergency 9-1-1 calls. I lost the ac adapter but found a company in China that sells those lithium universal battery chargers for $2.80 (postage included). Basically, the charger has two poles or posts that you mate up to the charging points on your battery. The chargers run off ac or USB. Because I have two of these phones that has a flashlight which I keep in case of power or brown outs, I got the charger. There's one that looks like a penguin whose eyes light up when you've made contact between the posts and charging points. I chuckle when I see the penguin do its thing.