i'm experiencing a problem, every time i try to turn off my device the screen becomes unresponsive, also I tried to flash now a nand android ROM and i'm not even able to input my PIN number to unlock my device because my screen does not responds i really need help... pls i really apreciate if someone can help me with this
Update: now is getting worse, now the screen does not respond at all, i have picture, but it does not do anything, does not recognize anything, even turn off by itself just like if you where not doing anything to the screen, please I really need help
Maybe you could pull out the battery then put it back in and before you boot up, enter bootloader mode by holding the end button down and both the volume buttons down at the same time....then restart with a fresh rom or something...you probably already know this is a hard reset and everything will be flashed back to whatever rom you have....but maybe it will fix whatever is in conflict with your phone... a fresh start! But if your flashing roms then you probably already know this. Hope this helps.
The digitizer/lcd combo is pretty much dead on your phone. Same thing happened to many members here on the forum as well, those who own HD2s and even other HTC devices. Solution is for HTC to replace it (the digitizer). Chances are you are still under warranty; send it in for a free repair. If not under warranty, will cost you ~ 110 USD. I am currently waiting for mine to be repaired.
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Guys i need help my HD2 is 3months old and I've flashed 3 different Roms on it, about a week and a half ago it started acting funny, the touch screen wouldn't respond all the time especially if i lock it using the power button, now anytime i press the power button the touch doesn't respond at all sometimes i have to reset it 50x before the touch comes back so now I've resorted to my phone always being on & having it charge whenever i can to avoid it dying as it doesn't respond to touch when i wake it up again.
is it a software thing or do i need to send it back for hardware repairs?
if your planning on sending it back then make sure you flash your old stock ROM and remove any HSPL etc.
i cant tell from your question if you have flashed a new ROM since you have been having these issues? if you havent try that, if you had a bad flash then hard resets might not work so flashing it again may help.
as for a hardware problem, thats not really my area but with things to do with other hardware, if it works then it works, hardware doesnt usually stop an start unless it has power or heat issues, it sounds like you can run it fine so long as it doesnt shut down? if thats the case then id be thinking it may be more likely software, course youll know if that is the case if you flash a new ROM
i will flash a new rom tonight, Dutty's always seemed to work fine so i will try with that, since i never took insurance or a warranty out on it i guess it doesnt matter if it has spl on it or not.
oh new development, if i press & hold the power button really hard i can use the touch screen but as soon as i let go it stops responding again.
that dont sound good, hope the flash works but its sounding more an more like a hardware issue.
You'll need to pull the HSPL off if you want them to tinker with it under warrenty (it has a year) or they may charge you
I had the same problem with my phone. I flashed different roms for it, but the touchscreen still didnt work. I sent it in for warranty repair.
well i just flashed it back to Dutty's Rom & its fine for now, i will give it a day & if its not fine tomorrow i will send it in, thanxs for the help guys
phone is ok now its only frozen twice for a drum total of 4secs so i guess it was something in the Energy Rom i installed, never doing it again lol
Hi, i bought an HTC Dream/Google G1/T-Mobile G1. I bought as faulty and asked the guy what did it had. He said he needed to flash and update software. So i bought it thinking that if that's the problem i'd solve it and end up with an Android phone. I paid €50 for it. Thing is i can't do anything to the phone. I plugged the battery, pushed power and it gives the normal vibrate and then nothing, the screen doesn't even light up. I have to take the battery out to power off the phone then. If i plug the USB, it lights the red LED, but no recognition of the phone by the PC, turn it on again...the same.
I've searched the forum, top to bottom, and i've tried almost everything to try and make something out of my beautyfull brick. Keys combination, *.img to SD, haven´t tried throwing it to the wall, but i'm almost there.
If i could even get to bootloader... I have a Diamond and flashed it numerous times and never had a glitch.
Can you guys help out ? Please, i've searched the forum, read almost every post about bricked phones, etc...
Sounds like they may have flashed the wrong firmware file or its physically damaged and they lied to you.
I am pretty sure it needs re-flashed with a jtag interface if it's only a software issue. Because if the recovery image is intact it will still say "t-mobile G1" and be stuck in a boot loop.
Have you tried to start the phone to fastboot mode(hold down the back button and press power), or recovery(hold home and press power) ?
If you can't get into either of those you either need to find someone with a jtag adapter or get your money back because it's dead.
Thanks for the reply.
I tried all of that... . How on earth will i find someone with a jtag adapter, at least in a nearby area... guess i have nice brick then. I read somewhere here on xda of a shop in India that recovers the phone but its way to far for me to send the phone, pay the fix and they send it back!!! Well i guess thats it, i got screwed...
Hi All, I have a problem with my HD2 I Update the radio to 2.15.50.4 and when I want to unlock the screen the touch do not respond, i back the radio 2.12.50.2 and the same thing not unlock, anyone Know what is the problem, sorry for my english and Thaks to all.
I change the Rom Too and the same thing, for reference.
Try turning it on with the green button instead of the red one. Mine was doing this, had to send it in, it's a hardware problem between the buttons and the digitizer. Needs to be replaced if it's the same problem. Seems somewhat common. Even flashing back to full stock didn't fix it, it was definitely a hardware issue for me. If you're changing roms, and it's still happening, that doesn't sound good.
Sorry for the bad news, it sucks.
Thanks Willr001, Look similar to your problem and it's the same thing, with the rest of the buttons don't have the problem, how much cost to you to fix the problem??? and thaks for your answer, thanks to you now can unlock my cell, with problem but can unlock.
I don't get how it could be the buttons if you're able to get in to MAGLDR using the power button?
The problem will keep getting worse, I think it will next stop working with the green button, mine took like 4 days from the time the red button stopped working to the green button stopping.
The red button still works fine, it just makes it so the touch screen doesn't work, so MAGLDR would still work fine.
I don't know how much it costs to fix, I'm not sure if it's the buttons, screen, or motherboard that needs to get replaced. Mine was under warranty, so they fixed for free.
HTC knows it's a defect, if you're under warranty, their service center may do it for free.
Thanks for the answer, yea the i can go MagLDR with the red button, and unlock with any other button exept the red, I will verify if si still in warranty for make the same that you, by the way do you think the posibility of change to WM 6.5 to look if the problem remain in that Rom?
You could try, when it happened to me I flashed another WM6 rom, still happened, so then I flashed the original Stock T-Mobile/HTC rom. When it still happened there, I knew it was broke. Made it easy to send back though, because I'd put the stock rom on (warranty people like to see stock roms).
i can't see this is cause by hardware failure. It seems to be a hardware buttons mapping problem so its mean just the software.
I think too that is software problem because I don't need to prees the button to block the screen, only with touch on the button without press is enought to stop function the screen, but i don't have warranty Yet, so I try to solve this for my own, I apreciate all help that you can give me.
i9m having the same problem, i fixed permission and then all buttons wont work. ill try to reinstall the rom and see if the problem will be resolved. im so depressed right now.
I think here might be something wrong with the htc sense, but the thing is, that my hd2 touchscreen wont respond to my touch. When i'm at the unlock screen, i cant slide it to open up. This wont change after reboot either.
So eventually i set a hard-reset on the phone, but it didn't work after that either. I tried three times, no respond. Without the sim and with it in.
I cant recive calls or text messages, because i cant tap my PIN in, neither i could open or answer. I'm f***ed.
Okay, the next day i do my fourth hard-reset, and it starts working again, but after a time of use, it will start getting slow with the touch again, and then it will stop responding again. So I don't now what to do. There is now warranty time left, so i want to see what i can do my self before taking it to a repairing place and pay 100 € for it.
This is my everyday phone, and i would like to get it back to normal state as soon as possible, so many many many thanks to all who try to help me out of this
Cheers,
Nother
notherman10 said:
I think here might be something wrong with the htc sense, but the thing is, that my hd2 touchscreen wont respond to my touch. When i'm at the unlock screen, i cant slide it to open up. This wont change after reboot either.
So eventually i set a hard-reset on the phone, but it didn't work after that either. I tried three times, no respond. Without the sim and with it in.
I cant recive calls or text messages, because i cant tap my PIN in, neither i could open or answer. I'm f***ed.
Okay, the next day i do my fourth hard-reset, and it starts working again, but after a time of use, it will start getting slow with the touch again, and then it will stop responding again. So I don't now what to do. There is now warranty time left, so i want to see what i can do my self before taking it to a repairing place and pay 100 € for it.
This is my everyday phone, and i would like to get it back to normal state as soon as possible, so many many many thanks to all who try to help me out of this
Cheers,
Nother
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Click to collapse
Have you flashed HSPL on it or this is all stock ROM?
honestly it looks like a hardware issue to me.
well i looked at the stats, and seems like i have HSPL on it, but it's not bought from a reseller, it was bought second-hand. it has worked perfectly until a few days ago, then the freezing started.
notherman10 said:
well i looked at the stats, and seems like i have HSPL on it, but it's not bought from a reseller, it was bought second-hand. it has worked perfectly until a few days ago, then the freezing started.
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Click to collapse
ok if it has HSPL on there that means someone flashed something on there.
I would flash task29, then flash the ROM of your choice and see if it still does it.
If the ROM is the problem a hard-reset won't fix it, so let's try this and see what happens.
Okay thanks for the help
the only problem is that i'm running on a mac, and i cant find any software to flash the hd2 on a mac..? Do you now any?
and could you link me a thread or a tutorial to how to flash 'cause i'm quite new with this anyway.
Thanks!
notherman10 said:
Okay thanks for the help
the only problem is that i'm running on a mac, and i cant find any software to flash the hd2 on a mac..? Do you now any?
and could you link me a thread or a tutorial to how to flash 'cause i'm quite new with this anyway.
Thanks!
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Click to collapse
There is no way to do this on a mac, find a PC.
ok, here's the quick version.
1) download the attached file from this post:
http://forum.xda-developers.com/showpost.php?p=5848003&postcount=19
2) turn your phone off, then turn it back on while holding the vol-down arrow, this will bring you to a tri color screen. Make sure you are plugged in via USB.
(you could do this via activesync, but I want to avoid the freeze so this gets you right into bootloader)
3) unzip the file and run it, follow the on-screen instructions, it will flash task 29, which is basically a good reformat.
4) if you are fast, hold the vol down arrow when it reaches 100% and don't let go till you're back at the tri-color screen. If it goes to the splash screen it will stay there forever (because there is nothing flashed on your phone now). You have to do a battery pull or press the reset button. In this case hold the vol-down arrow again and power on the device to get you into the tri-color screen again.
5) Download the ROM of your choice from this forum:
http://forum.xda-developers.com/forumdisplay.php?f=534
They are all custom ROMs, my favorite is the this one currently:
http://hotfile.com/dl/117879873/9b01b43/Energy.Leo.29020.Sense2.5.Cookie.2.0.sencity.May.14.7z.html
It was taken from this thread:
http://forum.xda-developers.com/showthread.php?t=591784
and is the awesome one with big finger friendly buttons as well as that awesome blackish theme (Sencity)
If you don't want a custom ROM then go to the HTC support site and find your stock ROM, download and flash that via SD card (I am assuming you have an international HD2 and not a TMOUS one).
If for some reason you have a TMOUS one DO NOT GO THRU HTC BUT USE TMOBILE'S SUPPORT SITE.
Let's get you rocking and rolling!
Thank you very much for your help, i'm very grateful
I'm going to run W7 virtually, just to be quick.
And I was thinking to flash straight to Android, is that possible? Like android 2.3 or something.
Cheers!
sorry if I made you unhappy, but my phone is now in a technic service due to same problem, it never fixed with a rom update, day by day your problem will appear more frequently, this is a hardware issue, maybe digitizer maybe hardware buttons block your touch screen.. I will see what will happen after my phone come to my hands again..
Okay thanks.
I will see what the reflashing will do. Then if it doesn't work, i will take it to repairing.
Thanks!
notherman10 said:
Then if it doesn't work, i will take it to repairing
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Click to collapse
definitely send to repairing and dont try any thing by you self ... you will end doing more damage - except Software solution...
anyway i wish all the best and i hope you fixit
best regards from me
Hi all,
I have been coming to this forum for a while now but since I lost my login data I had to re-register and now can't post in the developers section.
My i9505 has one of the latest CM11 nightlies on it, and it worked fine apart from the device switching of for no appearent reason when in its holster (might have been unintentional pushing of buttons, I don't know) and sometimes not booting properly. Usually after some "convincing" by pushing the on button again it would start up eventually.
Today, it switched off again and now seems completely dead. No reaction what so ever when pushing/holding the "on" button, or the recovery or download button combo. When attaching the charger no animation is shown and the device seems to get pretty hot pretty fast.
Does anyone have an idea on what might be wrong, and is there anything I can still try to revive it, or should I just send it in for repairs? If it is dead no one can see there is a custom rom on it, right? So it should be covered by warranty...
Thanks upfront for any help!
Bommeldinges said:
Hi all,
I have been coming to this forum for a while now but since I lost my login data I had to re-register and now can't post in the developers section.
My i9505 has one of the latest CM11 nightlies on it, and it worked fine apart from the device switching of for no appearent reason when in its holster (might have been unintentional pushing of buttons, I don't know) and sometimes not booting properly. Usually after some "convincing" by pushing the on button again it would start up eventually.
Today, it switched off again and now seems completely dead. No reaction what so ever when pushing/holding the "on" button, or the recovery or download button combo. When attaching the charger no animation is shown and the device seems to get pretty hot pretty fast.
Does anyone have an idea on what might be wrong, and is there anything I can still try to revive it, or should I just send it in for repairs? If it is dead no one can see there is a custom rom on it, right? So it should be covered by warranty...
Thanks upfront for any help!
Click to expand...
Click to collapse
As u said if your device "gets pretty hot in a very short time" maybe its a hardware problem(wrong chip)... Maybe some high voltage or someting...
Try a new battery, if that does not work, its dead I think..