Hi guys,
I've recently bought a GT540 pre-installed with 1.6 and have been trying for approximately 1week to update it to 2.1 before I start with custom ROMs etc.
The issues I've been having is that (a) I don't currently have admin access on the Windows PCs I have access to and (b) trying to use XP SP3 within a VirtualBox instance (Ubuntu Jaunty host) results in the errors described briefly within the support email I just sent to LG UK support staff.
Basically I'm just wondering whether 1) anybody here has faced these issues before 2) if it is a common issue (with a common fix?) 3) if it is a problem with my setup 4) whether these issues would also be a problem if I used the unofficial tools.
Researching around leads me to believe that it hasn't been asked much before and there are no answers other than "it has worked for me" / "I'm having the same problem" / "make sure you are using VirtualBox with USB support" (which I am, else the update process wouldn't even begin).
So yeah, thanks in advance for any help you guys provide and lets see how long it takes for LG UK support to respond (will forward any info to here).
I'm trying to use the LG Update Tool using following the instructions at < http://www.lg.com/uk/support/mc-support/mobile-phone-support.jsp > for the GT540.
I do not currently have access to a Windows PC that I have administrative access to (needed in order to install the update tool) so I am attempting to update from 1.6 to 2.1 from within a 'VirtualBox' instance of Windows XP SP3. The tool recognises and attempts to connect to my phone but keeps failing at the 'Checking the connections with the cell phone... (30%)' stage of the update stating with the error message "Problem with communication between cell phone and PC". I've followed the remedial instructions that it provides multiple times.
I see that at < http://www.lgforum.com/forum/boards/general/2008-2009-rumors-and-speculations/topics/gt540-android-1-dot-6-donut-to-2-dot-1-eclair > an LG rep states that there are issues with updating using XP SP3 and I would like clarification of the status of lSP3 compatibility.
Regards
Click to expand...
Click to collapse
Have you heard about the unofficial english kdz i dont think that needs admin
Sent from my GT540 using XDA App
pashinator said:
Have you heard about the unofficial english kdz i dont think that needs admin
Sent from my GT540 using XDA App
Click to expand...
Click to collapse
No I haven't, could you be more specific / provide a link please?
I received this exactly 30mins before your post (according to the email timestamps lol):
Thank you for your e-mail.
Due to unforseen stability issues regarding the Android 2.1 update we have blocked access to the update from our customer. This is because the update was causing handsets to crash and in need of repair. We believe this is why you are unable to update at the moment. We apologise for any inconveniences this may cause.
For more information regarding the re-release of the update we recommend sporadically checking the LG blog for up-to-date information regarding the status and eventual re-release date of the update.
We hope this information has been useful to you, if you have any further queries please feel free to contact us again via e-mail or our customer support line listed below.
Best Regards,
LG Electronics UK Helpdesk
----------------------------------
LG Customer Services
UK: 0844 847 5454
Mon-Fri 9am to 8pm Sat 9am-6pm
Click to expand...
Click to collapse
To be honest saying that the 2.1 release has been pulled back doesn't explain why it would report a connection error with the phone - surely in that case it would prevent me starting the update process??
Related
Hello All,
Does anybody know when HTC is planning to release the WM6.5 update for phones sold in India??? The UK site is not allowing me to download the update if I give my phone's serial key...
--Ashwin
Following is the email i got when i contached HTC few days back regading the same.
Thank you for contacting HTC Email support.
As per your email, you want to know about the windows 6.5. We would like to inform you that Microsoft launched the Windows 6.5 on Tuesday, but currently for your device no up gradation available yet. As it is available you will find this information from our website www.htc.com/in.
In case of further queries, please feel free to contact HTC. We will be glad to assist you.
Thank you and have a nice day!
HTC
Hotline: 1800 11 33 77
Service Hours: 9.30 AM To 5.30 PM (Mon - Sat)
HTC is NOT planing to upgrade TD2 in India - As per a CALL with HTC...
I was abvle to download from Europe site. (http://www.htc.com/europe/)
You can also try or get any WWW rom and install. That should work.
PS: The India site is maintain by HTC Twain group
Thanks.
South Africa is also not going to be getting an upgrade by the looks of things... i find that ridiculous. why not just let us install the UK versions...it's the same language after all...
sigh.
Why this stepmotherly treatment to some countries?
Btw, has anyone downloaded the UK version? Does it work?
prabhat said:
HTC is NOT planing to upgrade TD2 in India - As per a CALL with HTC...
I was abvle to download from Europe site. (http://www.htc.com/europe/)
You can also try or get any WWW rom and install. That should work.
PS: The India site is maintain by HTC Twain group
Thanks.
Click to expand...
Click to collapse
How did u manage to get the serial no. accepted????
If u have a European device serial no. then plz share with us as it would be helpful in upgrading our TD2's..
lovemeeveryone2009 said:
How did u manage to get the serial no. accepted????
If u have a European device serial no. then plz share with us as it would be helpful in upgrading our TD2's..
Click to expand...
Click to collapse
HT97TL102778 appears to be working.
Has anyone installed a UK / Europe ROM on an Asiapac device? Does it work?
Called up HTC customer care number 1800113377
asked them about "when we will get the update?". Lady on the phone clearly said "we ARE going toget the update". we just have to wait little bit more.
the update is ready with them and it is the HTC HQ's call when to release the update.
bottom line is "wait and watch http://www.htc.com/in/support.aspx"
Regards,
Geo
I wrote to them, and this is what I got:
Sir, We understand that you want to Windows upgrade for your HTC Device .
Regarding, But we like to inform you that Currently windows update for your HTC mobile is not available for India. As it is available you will find this information from our website www.htc.com/in.
You can also call our Call Center at: 1800 11 33 777 .
if you have further questions.
Thank you once again for your continued patronage.
hi again guys. South African ROM released end of last week. www.leaf.co.za
i've heard from a few of my Indian friends (living in S.A) that they were able to access and download the official ROM with their phones that came from India (after registering).
maybe that works for you guys?
Hi
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin
kkashwin said:
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin
Click to expand...
Click to collapse
did u successfully updated ur device???
Update Failed
I guess my happiness was short lived - after a couple of steps the updater failed saying invalid vendor ID - nearly gave me an heart attack - the phone was showing some multicolored screen... - At least it did boot back to WM 6.1 later...
Please post if anyone else has success in updating the phone...
--Ashwin
6.5 upgrade
This is wht i got from HTC ,
Dear Mr. Mathew,
Thank you for contacting HTC Email support.
As per your email, you want to know about the windows 6.5. We would like to inform you that Microsoft launched the Windows 6.5 on Tuesday last week, but currently for your device no up gradation available yet. As it is available you will find this information from our website www.htc.com/in.
kkashwin said:
I guess my happiness was short lived - after a couple of steps the updater failed saying invalid vendor ID - nearly gave me an heart attack - the phone was showing some multicolored screen... - At least it did boot back to WM 6.1 later...
Please post if anyone else has success in updating the phone...
--Ashwin
Click to expand...
Click to collapse
DAMN! i'm sorry to hear about your scare...i kinda feel responsible, having suggested the idea!
may I ask why you are avoiding installing a cooked or even OFFICIAL (as in UK version) ROM? are you worried about guarantee? or the risk of damaging your phone? Because if so, then i am gladly willing to walk any1 through the steps you need to take to get it running.
Guide me pls..
drag-on.. i'll b happy if u could guide me thro the steps , i was kinda scared to install a cooked rom on my HTC diamond2 till now coz while trying to do the same with my HTC touch i bricked my mobile a year back..
and i couldnt find a proper step by guide for doin this.. in every thread regarding the same somebody or the other is getting into problems..
so pls illustrate a proper step by step guide on the procedures of installin a ROM on a factory HTC touch diamond2..
I'll be glad to. what i would then rather do is send you a private message with the steps, so that we don't clutter the forums and have snide comments from senior members about how "easy" it all is. (they ARE right, but i know the first time is scary)
i'm going partying now, but i'll be glad to send you (and any1 else who asks for a private message) step by step instructions tomorrow.
what you can do in the mean time, is have a look at which ROM you think you might want (i'll add my suggestions anyways) here:
http://forum.xda-developers.com/forumdisplay.php?f=486
thanks dude..
thanks for the help dude.. i'll go thro that documents now..
lookin forward to ur message..
kkashwin said:
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin
Click to expand...
Click to collapse
Have you installed it Ashwin? Does it work? I tried the european WWE and it says my device is not supported
6.5 upgrade
I upgraded my d2 with Asian wwe release after doing HARDSPL and it is working perfact
--shailesh
so our dreams have been shattered as the rumour mill went wild regarding a fix for 2.1 by the end of the week. However there is a new PC Suite available to fix the sync issue a lot of 2.1 user's were experiencing.
Posted by DELL-Amy B replied on 09-08-2010 8:19 PM
Hi Folks,
Sorry if you were misinformed. Please PM (private message me) the phone # and name of reps who gave you this information.
Regarding a new update, there is not a new Android 2.1 update for O2/UK customers; however, there is a newer version of the Dell PC Suite software here:
Please download, install this and let me know if it corrects the sync issues you may have experienced.
Thanks,
Amy
Click to expand...
Click to collapse
Link to download page, file dated 8th September.
http://support.euro.dell.com/suppor...dateid=-1&formatid=-1&source=-1&fileid=415121
***UPDATE*** Damn. I ran the update (filename is RUU_Vision_BellMobility_WWE_1.34.666.1_Radio_12.28b.60.140e_26.03.02.18_M2_release_154437_signed.exe), and the update process began. It started off with "Erasing User Data"... then "Sending"... then quickly brought up a window that said:
ERROR [156]: IMAGE ERROR The ROM Update Utility cannot update your Android phone. Please get the correct ROM Update Utility and try again.
This sounded like a good match for this device. I'm stuck now. Anyone have any ideas?
***old -UPDATE*** I found a Bell stock update... gonna try this out.. thanks for reading.
Hello all. Forgive me, I'm a Blackberry user and I just got an HTC Desire Z (it is locked to Bell in Canada - CDMA carrier?). I'm waiting for my unlock code to arrive (as I am on a different/GSM carrier) and I'm getting antsy to try it out.
I tried searching this forum tree using many different terms but all I've managed to find were custom ROMS and foreign official ones.
First thing I want to do is update it... I downloaded HTC Sync, which installed all the necessary drivers. (Except HTC Diag - found this online). So now I can connect it to my PC without any driver drama.
Then I went looking for an update. I found RUU_Vision_HTC_WWE_1.34.405.5_Radio_12.28b.60.140e_26.03.02.26_M_release_155556_signed.exe (but to be honest I wasn't sure if this is correct for my phone - I tried it anyway). It got so far as to reboot the phone to start the process but it then told me it wasn't the right update for my phone.
So that's where I am right now. I've been reading a lot about rooting, etc. but don't even want to go that far just yet. I just want to start off by getting a nice official software update/rom to get this thing up-to-date.
Currently, the version on this phone is 1.01.666.1 (sounds pretty old to me). I want to get rid of this blasted watermark (and I'm hoping a software update will take care of this).
Which ROM/software update is right for this phone? Any info / links would be appreciated. Thanks!
LaZiODROID said:
***UPDATE*** Damn. I ran the update (filename is RUU_Vision_BellMobility_WWE_1.34.666.1_Radio_12.28b.60.140e_26.03.02.18_M2_release_154437_signed.exe), and the update process began. It started off with "Erasing User Data"... then "Sending"... then quickly brought up a window that said:
ERROR [156]: IMAGE ERROR The ROM Update Utility cannot update your Android phone. Please get the correct ROM Update Utility and try again.
This sounded like a good match for this device. I'm stuck now. Anyone have any ideas?
***old -UPDATE*** I found a Bell stock update... gonna try this out.. thanks for reading.
Hello all. Forgive me, I'm a Blackberry user and I just got an HTC Desire Z (it is locked to Bell in Canada - CDMA carrier?). I'm waiting for my unlock code to arrive (as I am on a different/GSM carrier) and I'm getting antsy to try it out.
I tried searching this forum tree using many different terms but all I've managed to find were custom ROMS and foreign official ones.
First thing I want to do is update it... I downloaded HTC Sync, which installed all the necessary drivers. (Except HTC Diag - found this online). So now I can connect it to my PC without any driver drama.
Then I went looking for an update. I found RUU_Vision_HTC_WWE_1.34.405.5_Radio_12.28b.60.140e_26.03.02.26_M_release_155556_signed.exe (but to be honest I wasn't sure if this is correct for my phone - I tried it anyway). It got so far as to reboot the phone to start the process but it then told me it wasn't the right update for my phone.
So that's where I am right now. I've been reading a lot about rooting, etc. but don't even want to go that far just yet. I just want to start off by getting a nice official software update/rom to get this thing up-to-date.
Currently, the version on this phone is 1.01.666.1 (sounds pretty old to me). I want to get rid of this blasted watermark (and I'm hoping a software update will take care of this).
Which ROM/software update is right for this phone? Any info / links would be appreciated. Thanks!
Click to expand...
Click to collapse
I'm assuming from your initial post that you're not on Bell Canada and are wanting to use it on a different carrier? If that's the case, use gfree (see the wiki) to unlock your device (and fully root it, if you want).
Sent from my T-Mobile G2 using XDA App
I have update my DVP to 7740 using the offline update tool posted in Windows development and Hacking, But there has been no changes in the software just that the phone now shows 7740.16 instead of 7720.
Has anyone else updated their phones, and if there has been some changes in the software they have noticed, please post here.
You sir are my hero for pointing me to that offline update tool. I was able to not only update my DVP but also add my mother tongue as a language (dutch).
Having said that, other than the different version number, I have not noticed much change from before. My DVP still has difficulties connecting to my wifi AP... Compass is still broken as well (to be expected).
Yes the compass is still broken, but i am having no problems connecting to my secure wifi .
7740 only fix voice mail notification and Exchange server connection issue. No tethering, no compass fix.
yeungl said:
7740 only fix voice mail notification and Exchange server connection issue. No tethering, no compass fix.
Click to expand...
Click to collapse
no tethering... SIGH!
Tethering is likely never to come to the DVP. It was never promised.
MJCS said:
Tethering is likely never to come to the DVP. It was never promised.
Click to expand...
Click to collapse
And same with the compass per Lionel on Twitter...
@rishabmittal
Could you be more specific which offline update tool did you use (I don't want to brick my DVP cause it's far away from US where it was bought)?
Or perhaps you could share with us the entire update procedure.
My DVP is unbranded (generic) with Mango 7720 and recently Chevron unlocked.
Thanks!
you can update your dvp visiting the link given below.
http://forum.xda-developers.com/showthread.php?t=1306415
download all the attached files and download the 7740 attachment and do as given in the forum.
The above method doesn't work anymore
rishabmittal said:
you can update your dvp visiting the link given below.
http://forum.xda-developers.com/showthread.php?t=1306415
download all the attached files and download the 7740 attachment and do as given in the forum.
Click to expand...
Click to collapse
I can't find a wp7update tool on internet, its says its unsupported by the developer and no link for the files ... ...
BTW does this work on a bricked dvp ?
I'm trying to flash a firmware onto it, it's basically missing the original SD card so it's saying Storage Card Not Working ... ... or is that simply the case of using a nokia phone to flash the card and hopefully it will update on zune ?
Please help ^^
Hi All,
I manage a number of Samsung Omnia 7 handsets (Optus branded) and during an update to 7.10.7740.16 it fails with the error number of 80180048.
I have tried almost everything to try and get these handsets to update, but I keep on going round in circles, I contact Optus, they tell me to contact Samsung, who in turn tells me to contact Microsoft.
And no one seems to be able to tell me why these handsets are failing to update.
I've gone through every support site I can find, and I have no idea if there is something wrong with the handset, or something wrong with what I'm doing.
If any one has any suggestions that would be fantastic.
Hi.....have you tried to use this fix?
Microsoft Support
Osso17 said:
Hi.....have you tried to use this fix?
Click to expand...
Click to collapse
Hi Osso,
which fix?
The fix is here:
Microsoft Support
If the fix doesn't work you can update manually with CAB to the 7.10.7740.16 here:
[CAB] Official WP7 Updates List: 7.10.8107 + ALL LANGUAGES complete + OEM updates
Osso17 said:
If the fix doesn't work you can update manually with CAB to the 7.10.7740.16 here:
[CAB] Official WP7 Updates List: 7.10.8107 + ALL LANGUAGES complete + OEM updates
Click to expand...
Click to collapse
I'll look at that fix, but if it involves "unlocking" or "rooting" the handset, I won't be able to do that as these are handsets that my company has deployed to one of our clients, and we do not wish to void warranty as of yet.
Thanks Osso17 anyway =)
No unlocking needed for CAB sender, it's just a way to push updates to your phone.