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I just did the unthinkable!! I dropped my hour old titan in the toilet... but here's the problem I have disassembled everything and made sure it is perfectly dry but it still wont work. All I need to know is:
On the OEM battery is there a water damage indicator?
On the top of mine there is a red dot to the left of the contacts, could some benevolent soul take their battery out and see if there is a red dot on the top and possibly post a picture???
Thanks a million!!
A picture isn't really necessary, could someone just tell me whether or not their battery looks like this
Mine is white
If the only water damage indicator is on the battery, maybe you could just get a replacement battery first.
Best option is insurance, but it might be a little late for that.
#@$% hum I wonder where I could by a new battery before I try to return it... Thanks for your help!!!
Paypal $25 to [email protected] and I'll mail you mine. I got two through an insurance accident. that includes shipping to the US...
there is a water damage indicator, it's a white sticker under the battery, if it's blue, they won't replace it, they don't cover water damage even with insurance.
best bet, and tell me you got insurance and if you didn't call htem said it's an hour old, get insurance added.
then claim it was run over by a truck, and get a new unit.
oh, there was an article on gizmodo or lifehacker that talked about how to dry out a device was literally put it on rice for a few days.
mine is white too
I would almost be certain that there are other water damage indicator strips inside the device in addition to the one on the battery.
Too Funny
As I would like to remain professional and will refrain from using every smiley face in the list to the right 1000 times. And I also would like to say how much I feel your pain. I absolutely must ask: What were you doing on the toilet with your titan only an hour after buying it??!! <end roflmao>
If your mogul is brand new,call them up and tell them that you want the insurance. You have something like 30 days or something to get the insurance. They will then just replace the phone.
White dot on mine as well.
Ectropian said:
As I would like to remain professional and will refrain from using every smiley face in the list to the right 1000 times. And I also would like to say how much I feel your pain. I absolutely must ask: What were you doing on the toilet with your titan only an hour after buying it??!! <end roflmao>
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What I was on the toilet with my mogul within the first hour as well...hell on the toilet with my Mogul as we speak....ahhh hell I never go to the toilet without it...now if only I had brung some tp along
ewww, your phone smells like poopy.
Play DUMB.....thats the best thing to do....if it really was only an hour before take it back play dumb ..."its not working?"...
I had a "friend" who did this at BB after running a Sanyo 4900 over with a truck.....
YES... it worked....
I have not confirmed that this works but I heard that if you get a ziplock baggie and put the pieces in it with Silicate packets for over 24 hours that it will absorb the moisture out. Make sure you squeeze all the air out. A buddy said it turned the red dots white again for him.
Smells Like Tulips in Spring
sanjsrik said:
ewww, your phone smells like poopy.
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I got the Air fresh Today Plugin that sprays Oust.
sanjsrik said:
there is a water damage indicator, it's a white sticker under the battery, if it's blue, they won't replace it, they don't cover water damage even with insurance.
best bet, and tell me you got insurance and if you didn't call htem said it's an hour old, get insurance added.
then claim it was run over by a truck, and get a new unit.
oh, there was an article on gizmodo or lifehacker that talked about how to dry out a device was literally put it on rice for a few days.
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Verizons insurance will cover water damage. Besides if they didn't you can tell them it was "lost," they cover that also.
It's done!
Thanks for all the help guys!! I went and bought a new battery at altel (I'm with sprint) then dried the phone over night with rice, then blew it out with a CO2 duster. The cool thing is, after all that the phone WORKED!!! not very well though so I took it back and said I bought it the day before and the screen was jacked up.... they didn't even open it... (It was running at the time so i guess they didn't suspect water damage)
and for all of you who were wondering I was reaching from the sink across the toilet to grab a towel and knocked it in (after playing hacky sack with it for like 5 seconds....)
Again thanks for all the help, I'm going to try the silicate gel thing and see if I can return the battery I ruined
FYI - Water damage appears to be covered for Sprint customers...
I had my (first) Mogul from 5-2007 through 12-2007, when a very unfortunate thing happened...it leaped from my hip into the only water for *at least* one square mile. I phoned Asurion (Sprint's insurance provider) and explained the occurance (I hadn't previously even considered that water damage might not be covered). Simply stated...they sent me a new phone and I paid the 'deductable' and all was right...except for the lackluster performance of this particular device
sprint covers water damage, but only if u have the Equipment Replacement Plan...not Equipment Service plan. the ERP covers just loss and water damage, and it is only $4 by it self..another type of insureance is also avalible, it includes both ERP and ESP and it costs $7.
today i was cleaning the pool, since the leather pouch only clips on and doesnt actually have lashes to put the belt through it got lose and fell into the pool, fully submerged. it took me about 20 seconds to get to it and get it back out.
as soon as i had it out i saw it restart by itself. immediately took out the battery, put it in front of the heater and had it there for about 3 hours.
turned it back on and it works just fine. everything is try.
i guess thats nice to know, lol.....seems to be very water friendly....lol
we will see how it goes the next days, there is always the option Asurion.......
Wow, amazing! Please keep us updated through-out the lifetime of this phone. I am very curious.
I would really recommend taking it apart and letting it sit out for a day or two to completely dry out. There is bound to still be some water in the phone. But it sounds like you got real lucky
distilled water
If this happened to me I would soak it in distilled water then blow out with air compressor, then repeat
bhagwan said:
If this happened to me I would soak it in distilled water then blow out with air compressor, then repeat
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Bad idea. The phone works as is. Clearly the water didn't penetrate very far into the device. If you soak it in water,distilled or otherwise,your going to be worse off. If you had a little water inside,then your best bet is to dissasemble it,and clean the boards with 90% isopropyl alcohol and let it sit in a warm place for a few days. Do not get this on the display however,it will destroy it. (I destroyed a laptop panel once by using to much IPA on a paper towel so I speak from had experience)
the phone still works
just like a charm........everything is tested......all day long.........its amazing.....
i guess this is the first titan that can swim.......anybody got the telephone number for the guinness book??? lol....just kiddin
Good to hear. People usually over-react to dropping electronics in water. Water does not damage electronics just because its there, and that seems to be what people think. The water would have to cover a full surface area of open contacts and create a short which destroy's some component or the whole device.
Its like the peeing on the electric fence thing. You don't get shocked unless you are close enough to create a complete path for electricity to flow.
Anyway, good to hear your phone survived, but its no miracle. Its probably more due to good hardware and EMC design that sealed the components well enough.
Yeah it's usually not the submersion that damages stuff it's either shorting out or damage during the fall. A few winters ago a buddy of mine was bringing some stuff back home for winter break (college) and he forgot to take his computer out of the bed of the pickup truck. It got snowed and rained on all night long. He took it in the house and disassembeled the entire thing to let it dry. Put it back together and it fired right up...
I dropped my old 6700 in a bloody mary once, I did the same thing, took out the battery, and put it in the sun for a day it worked like a charm...the key is pulling the battery ASAP...water is "pretty much" harmless without electricity, it's when those two mix that you're gonna have trouble...
My HD dropped in the water. I dissembly it and let it dry for 3 days. Battery was only 30% charged. After 3 days when I switched it on it worked fine for 2 days but now it switched off and is not switching on again . I replaced battery but nothing happened. Any help ...
Normally speaking electronics would be able to handle the water if dried thoroughly and as quickly as possible (using a hairdryer is recommended) and it's the battery which dies on the spot and can actually explode. In your case tho it worked for 2 days after, so that's quite lucky.
If you haven't done it yet, there's a link in the wiki to the technical service manual which shows how to disassemble the phone to it's smallest parts. If you're up to it, you could see if there's anything turning brown\reddish. If so (or not) you could try clean everything as best possible (perhaps with some alcohol) and then try make use of your warranty...
Could very well be the powerswitch itself which is just sticking tho..
so sorry for you man!
That's too bad. I dunno if this will help you at this point since it's already been several days since it fell in the water, but I read that if you drop your phone in water, you should take whatever you can apart, dry them the best you can, and then submerge all of the parts in dry, uncooked rice. This is supposed to absorb all of the moisture from the parts. I actually used this technique once when my old phone fell in water and it worked perfectly.
I know this won't help you at this point, but it may help others...good luck.
BMW^Z4 said:
My HD dropped in the water. I dissembly it and let it dry for 3 days. Battery was only 30% charged. After 3 days when I switched it on it worked fine for 2 days but now it switched off and is not switching on again . I replaced battery but nothing happened. Any help ...
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Just a word of thumb to all people. Once the phone / battery has been submerged in water you need to discard the battery right away. Never use a battery that has been exposed to water again in your phone. That is how you fry a phone. I bet if you would have used another battery in your phone it might still work.
Too late for BMW^Z4, but to others:
If it was dropped in dirty or especially salty water, after taking it apart, before drying it, you may want to submerge/rinse it in even more clean water. Distilled water would be even better.
Any left over residue (especially salt) will accelerate corrosion of contacts and leads and could indeed cause it too fail a few days later.
Buy another one
AllTheWay said:
Just a word of thumb to all people. Once the phone / battery has been submerged in water you need to discard the battery right away. Never use a battery that has been exposed to water again in your phone. That is how you fry a phone. I bet if you would have used another battery in your phone it might still work.
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Which is why I said:
'If so (or not) you could try clean everything as best possible (perhaps with some alcohol) and then try make use of your warranty...'
If you take it back to the store and they (HTC) see you've used it as a submersible they'll turn you down and charge you for the repairs..
I dropped my phone in toilet too. Was in back pocket. I heard a clunk and turned around and noticed it was my phone. I quickly removed it. Took cover, battery, sim and sd card out and dried it with tissue. Then i used those super powerful Dyson heated hand driers to dry it as much as possible. It happened Monday night and I still have not tried putting in the battery. Now I don't know if I should try the battery or just buy a new one from the posts up. I am dreading it if it does not work. I would hate to have to buy another HD as they are so expensive. I guess toilet water is not considered clean. Hope no corrosion.
A friend send I should leave it overnight in white spirit but i did not trust him.
Hoping all is well.....
So sorry to hear this.
In another forum, somone accidentally pour coffee on his Athena.
Some one had suggested in another forum that you bury your HD with rice as the later has the moisture absorbing property. Of course, if it is dirty, you should wash it with clean water first.
I would leave it for a few days to let any water completely evaporate before trying on.
I think there may be hope still. Let's keep our finger cross.
tboy2000 said:
A friend send I should leave it overnight in white spirit but i did not trust him.
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Great way to dissolve the remains of your phone Hope your friend wasn't serious.
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
tboy2000 said:
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
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A couple people above you specificly stated to NOT use a battery that has suffered water damage. Get a new battery or risk frying your phone for good.
3 days
3 days may have not been enough unless you left it in a hot dry place. I once put an old nokia phone in the washing machine. When it came out it was full of water and the water had shorted and turned it off (obviously). I wrapped it in a couple of layers of toilet roll and pushed it down the back of the radiator. Water dropped out the bottom and steam went out from the top. This ensures there is no water left. Next (when fully dry) take some sandpaper to the battery connections in the phone and the battery. Water can oxidise the heads and you may not be getting a good connection. Try again and try a friends battery if that does not work.
Good luck (if its not already too late)
i think is too late but....
the better way to avoid definitive damages was an immediate extraction of battery and cards, rinsing in distilled water to avoid corrosion or salt deposition and put on gentle warm hair flux for a long long time.
polish any visible contact with very soft paper and replace with a new battery
pray if you believe and try to turn on
let us know good luck
giano
eaglesteve said:
Some one had suggested in another forum that you bury your HD with rice as the later has the moisture absorbing property. Of course, if it is dirty, you should wash it with clean water first.
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This is a very good idea! The rice will definitely absorb the moisture.
tboy2000 said:
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
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http://video.about.com/cellphones/Revive-Waterlogged-Cell-Phone.htm
Check out that video for more information. I don't know if it will help but they don't mention about getting a new battery.
However I have heard differing reports.
tboy2000 said:
I dropped my phone in toilet too. ... I guess toilet water is not considered clean.
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I guess that depends if it was before or after....
Seriously, while urine is salty, conductive and corrosive, the actual water used in the toilet is in fact as clean as that out of your kitchen tap.
If you took it out that quickly, and if it was clean barely conductive water, the battery may not only not be damaged, it may still hold a charge. If you have a multimeter, and you can measure between 3 to 4 Volt, I am fairly sure the battery is fine. Though I am not taking responsibility....
Phone in water
Hi guys,
i just read the HTC water story. Clean it first with pure water (best distilled water) and then use pure alcohol and submerge the electroncis in it.
The water at first replaces the dirt water and washes away particles or solids. As water takes long time to dry alcohol is used to replace the water completely. Alcohol has also a much lower conductivity - therefore avoiding shortened circuits due to salts or similar.
Hope this gives some clarification...worked once in a museum where we had mobiles and they pretty regularly fell into the toilet
Have fun with your HTC,
Nils
I used thoses Dyson fast hand dryers - the ones where you dip your hands in and out. After seeing the video I hope I have not done more damage. I was in a public toilet when it happened so had no access to distilled water, alcohol or rice.
I will find out tomorrow if my phone works and will let everyone know. Fingers crossed.
I have already started looking online for a cheap secondhand HD so if anyone knows of one let me know. London based. I guess I don't have much condidence in the phone working.
I got you beat on that one, don't ask how, but I got coffee cream (liquid) on my HD. Broke it down to component level, cleaned, reassembled and everything is working fine. No corrosion, no battery loss. Luck of the draw I suppose. Now I always have HD in protective case.
About a week ago I dropped my myTouch in to a sink of water and the 1/2 was soaked. After drying it out the best I could, the whole left side of the touch would not work and the speaker was very low and I could hardly hear anyone. Looking online I read that if you leave the phone in a bag of uncooked rice for several hours, the rice will remove the remaining moisture. Surprisingly, this worked and my phone is fully functional.
There was one other things I had to do tho....
The phone was acting sluggish and when I received a call, it would take several seconds for the android image/persons name to show up. Also, the dial pad took a while to load as well as Handcent. So, I did a wipe of the phone and redownloaded everything as well as reformatting my SD card. The phone is now quick again and working as it should. Dont know if the water damage messed up the phones software...but I am just happy it is working.
FYI for those who get their phone soaked. It does work. Which I am glad because the insurance was dicking me around. I called to report my phone damaged and they were asking me questions to verify my ID. Like what my address was 13 years ago. So of course I answered the questions wrong since who the hell remembers that? So I was going to have to go through more hassle...glad its working.
nice that your phone is working again.
ive also read that it helps to certain instant to put your motherboard in alcohol for a day or so.
yet the whole phone into a bag of rice sounds better
domenukk said:
nice that your phone is working again.
ive also read that it helps to certain instant to put your motherboard in alcohol for a day or so.
yet the whole phone into a bag of rice sounds better
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alcohol is only for phones with contaminated with sugar/salt. My phone was just plane water...thankfully.
the most important thing is to get it into the rice quickly, dont waste any time. Corrosion happens quickly.
I had a blackberry that I saved just a week ago, they went in a hot tub with it, had the foresight to take the battery out immediately and called me. I told her to put it in rice and get it to me. That evening I received it, took it apart, and rinsed with a bit of alcohol. Because of how the keyboard membrane is I couldn't really soak it for fear of hurting it. I took a vacuum cleaner to it, sucked out all the moisture I could (never blow, it forces water/liquid in deeper) and then let it dry in some rice. The next day it was perfect. Little bleach to the test strips and good as new
time and $...
Last Wednesday my Focus fell victim to my dumb arse! I had it in my dress shirt breast pocket and as I bent over to pick up laundry in basement is slid out and landed flush with the concrete floor. It made a simple, solid, thud. I watched it fall but missed it while trying to grab it. I knew it was toast cause it landed directly on the screen, not on the sides at all. I picked it up to see the screen shattered. The cracks through out had very sharp edges. There were very small shards on the floor and small gaps in phone's screen where they were missing.
However... The phone still worked, touch response and accuracy was still 100% pre-break. The cracks on a white back ground looked horrible. The cracks on a black back ground were almost invisible. When phone was off, only where a nice ~.5mm wide 4.5mm long gap was visible at all angles. The glass looks to be 1-2 mm thick based on the appearance of the cracks when looking at an angle. It looks much thiner then I thought it was.
I contacted AT$T for advise, they gave me Samsung Repairs phone number. I called them. I told them the truth how it broke. Admitted fault, etc... They told me it would be $156.78 to replace the screen. He put me on hold for ~4min and he came back and told me that since I was still under warranty and only had for 6 months that they were charging me $70.36. They took the payment over phone via credit card. They emailed me a UPS Ground label. They told me it would take 5-7 days once they get it, to ship it back to me (5-7 days return shipping if UPS ground). I paid $5 to USPS to priority it to them. I didn't want 5 days of UPS shipping time added to my wait.
Now, her is the interesting part. I used the chevron.updater to put NODO on my phone. I had no issues at all and was very happy with the update. My phone had no other mods or tools used on it. They told me my phone would be restored to original factory state before returning it to me. Do you guys (I do) think it will return with NODO still on it? Or will they notice and re-flash the ROM? OR, do they just send a refurbished devise back as standard procedure?
Samsung Repairs in Plano, TX received the phone on Saturday. I'm hoping they just send a refurbished back to me on Mon-Tues so I have a phone by Monday the 25th. I assume the ship back UPS ground, 5-7 days.
The Focus is my first smartphone. I'm currently using my old phone, LG Xenon. It feels like I bought the best gaming rig out there and hooked up to 56K modem. Talk about withdraw.... My focus was saving me on average an hour a week in drive times to and from work alone with the bing map/traffic feature. I look forward to my next upgrade just so my backup phone can at least be comparable to the new one. I will post an update if I get word from Samsung, any change in price or delays, and when it gets returned with my opinion of the experience.
70 bucks is NOT bad I just sent my phone in and I'm also sending my hd2 in soon
$70 plus small shipping charge is darn good price. Be happy with a fix or refurb replacement because it could have cost a whole lot more !
UPS will take 3 days tops. So once the phone is ship it will be just a small wait.
wow.. My previous phone was a Motorola Q9h and the three times I sent it in via warranty I paid nothing. I guess user inflicted damage incurs a fee.
Oh man I dropped my phone inside a beer cup on Saturday. Took it out quickly and dried it but then the flash starting going crazy on and off and the phone was acting like it was connected to a charger.
Thankfuly the next day it was fine after it dried BUT the volume rocker is not working to go down in volume only up.
I wonder if Samsung can fix this for me??
Yep, same here, I dropped mine on gravel last month. But I was charged the full $156 ($70 std repair fee + $80 lcd repair fee + taxes). Then again, I did everything online from Samsung's website and not over the phone.
From the time I shipped my phone to the time I got it back was about 10 days (including weekend). And I live about 15 miles away from the Plano repair facility... my work is even closer! But they wouldn't let me drop it off or pick it up...
Michael.
vermelo said:
Oh man I dropped my phone inside a beer cup on Saturday. Took it out quickly and dried it but then the flash starting going crazy on and off and the phone was acting like it was connected to a charger.
Thankfuly the next day it was fine after it dried BUT the volume rocker is not working to go down in volume only up.
I wonder if Samsung can fix this for me??
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The best thing you can do if you drop your phone in a liquid is remove the battery and bury the phone in a bag of rice for a week. The rice will absorb all the moisture out. But if you try to power on your phone before everything is fully dry, then the damage may already be done. I was told this tip by a friend of mine that works for Nokia.
Michael.
Yes the rice trick is well known. Pass it around so more will know about it.
Rice is OK but Damprid is better
I have another alternative to the rice method. Instead of using that use a product called Damprid. Works way better than rice. Don't submerge your phone in rice but place your phone on top of it and then seal it up in a Tupperware container. Within 24 hours every drop of moisture will be out of the phone. Plus it's on $10 for a huge container of the stuff. It's worked on many phones.
http://www.homedepot.com/h_d1/N-5yc...splay?langId=-1&storeId=10051&catalogId=10053