I'm getting kinda frustrated by the lack of information I'm finding on this. I got a T-Mobile Tab for Christmas; I noticed there's no Software Update option in Settings. After some digging, I find in the Samsung User's manual (for the T-Mobile variant) that updates will be through Kies Mini, and that Kies is available on samsungapps.com. That site tells me that Samsung Apps are not available in the US. So after more digging, I find the Kies Mini app, install it on my netbook and fire it up. After switching from ADW back to the TouchWiz launcher to get Kies to recognize my device, it still says that my Tab is not supported for firmware updates.
If there's something I'm missing, please let me know. I understand that there's probably no official updates available yet anyway, but this is something I need to sort out before my 30 return period is up. I do not want to get stuck with a device that is going to be this much of a hassle to update, not to mention CES is in a couple weeks, and I know there's going to be many more, much more well-featured tablets being launched.
Thanks in advance guys and gals.
As that are no known issues with the tab at this time you can expect no updates for quite some time. The first and possibly only update will come if the go with the gingerbread update, if samsung provides it. This is a good mindset to be in if you don't want to get dissapointed later. I have the tmo tab and have gone with jmc eufopean firmware. If I am stuck here forever I will still be satisfied.
scottprotege said:
As that are no known issues with the tab at this time you can expect no updates for quite some time. The first and possibly only update will come if the go with the gingerbread update, if samsung provides it. This is a good mindset to be in if you don't want to get dissapointed later. I have the tmo tab and have gone with jmc eufopean firmware. If I am stuck here forever I will still be satisfied.
Click to expand...
Click to collapse
Well, I'm used to being disappointed when it comes to updates... I own a Droid X I would expect, however, there to be maintenance updates. With there being several unofficial firmwares floating around out there, you can't ignore the fact that Samsung is at least working on a bug fix update. I'm not really wondering WHEN I'll be getting updates, so much as HOW I'll be getting updates. Just frustrates me to no end that I haven't yet even found a way for my device to check to see if there's an update available. I don't care that there isn't one, just want to know how to get it when there is.
/rant
Like your experience, I had to hunt for Kies and after installing it discovered it said I had an unsupported device. I checked with T-Mobile and was told not to use Kies at all, but that any updates will come over the air instead. No need to "check in" like I did before this device, but it will just appear as a system notice when it is time. He didn't say, and I didn't think to ask at the time, whether the updates will come from T-Mo, Google, or Samsung, but maybe that doesn't really matter, any that are due will just appear.
At least your tab can do ota
Sent from my HTC Wildfire using XDA App
Related
Well apparently the End of September has come and gone. So my questions is this, When will we get any update? I say end of October for the minor update and November for 2.2. Oh and guess what, T-Mobile UK missed their deadline for 2.2:
http://phandroid.com/2010/09/30/t-mobile-uk-misses-end-of-the-month-window-for-galaxy-s-froyo/
Amazing phone Samsung. ..yet this is just another thread of disappointment.
yep,
Either Samsung, Tmobile, or both really let us down
I say Samsung..since it's not their first time...but then again T-mobile don't have a good history either...looks like both.
Why blame everything on Samsung? Give me one good helluva reason. While they should probably deserve partial blame, T-Mobile makes the final call. If T-Mobile says no, then we don't get the update. Simple. Oh, one more thing, T-Mobile UK != T-Mobile USA.
I have no idea what the hell is going on with T-Mobile on releasing updates, but if it's quality over speed, then I will gladly wait unlike most people.
I'm angry at T-Mobile for not giving us any of the possible updates that Samsung made. It makes no since that the Vibrant has been out the longest in the states and hasn't had a single OTA.
I blame Samsung for lack of Froyo. If they can make it run on the tab, they can make it run on the phones. I can't be mad a T-Mobile for that considering no Galaxy S phone has an official Froyo update on it yet.
I wonder what's taking so long, the Tab is basically an 'oversized' Galaxy S (relatively speaking here). If it is working on the Tab it shouldn't take much to port it to the phones.
unless of course, it is held out on purpose so it would not cannibalize the sales of the Tab. Purely my guess.
Its not so bad that its late, its that T Mobile and Samsung haven't kept us updated. A small status or progress update would go a long way.
clivo360 said:
Its not so bad that its late, its that T Mobile and Samsung haven't kept us updated. A small status or progress update would go a long way.
Click to expand...
Click to collapse
Second that
Do you not think them saying an OTA will be available soon, is keeping you posted? It was probably pushed back after that clusterfuck of an OTA for the Captivate.
I believe Samsung is full responsible of this situation.
Is not a secret that Samsung lacks on software support. Take the European Galaxy S the unlocked version. The devices came months before the Vibrant in the US and suffers the same stupid TouchWiz bugs and never got an update...
I believe we will be lucky if we see Froyo when Android 3.0 is available. (of course whoever still has a Vibrant by then).
For me that was my first and probably last Samsung device. Its a nice device but FULL of bugs with no a single sign of support... A complete let down for this high class hardware.
Imagine if we go.straight to 3.0?
Sent from my SGH-T959 using Tapatalk
iwillkillyou said:
Imagine if we go.straight to 3.0?
Sent from my SGH-T959 using Tapatalk
Click to expand...
Click to collapse
We will be lucky if we even get 3.0
Samsung has managed to bork every single update for every US Galaxy S device. Even when they hit the deadline with the Captivate, it didn't fix the issue everyone wanted it to fix. Then, they release the update on other networks, only to tell people "Whatever you do - DON'T download this!". It's a joke.
Guys, relax! Samsung has been telling us that the update is coming "soon" for the past two months, so it's coming "soon"! In other news, the unemployment rates will go down to their normal levels "soon" as well!
/sarcasm
Yeah, its disappointing that the update has taken so long, but nothing to cry over yet imo.
Sent from my SGS Vibrant.
Honestly we should have all expected this after how they handled the behold 2. I felt that a phone that was on all the major carriers would get tons of support, but alas....
Phone didn't work right on launch so bottom line it's samsungs fault.
Agreed
Sent from my SGH-T959 using XDA App
I got my update via Kies!
Now I wait for 2.2 LOL
This is what EVERYONE who had bought a Beyond, or other Samsung phones kept saying...
Basically that Samsung either breaks their promises, or doesn't deliver on them until way late.
I am going to start looking for a new device. This 2.1 phone should hold me over until the 3.0/Gingerbread devices start coming out.
I am not upset enough to avoid Samsung in the future, but HTC and Motorola will be my first choices.
nMIK-3 said:
I believe Samsung is full responsible of this situation.
Is not a secret that Samsung lacks on software support. Take the European Galaxy S the unlocked version. The devices came months before the Vibrant in the US and suffers the same stupid TouchWiz bugs and never got an update...
I believe we will be lucky if we see Froyo when Android 3.0 is available. (of course whoever still has a Vibrant by then).
For me that was my first and probably last Samsung device. Its a nice device but FULL of bugs with no a single sign of support... A complete let down for this high class hardware.
Click to expand...
Click to collapse
Never going to buy a Samsung phone again.
Sent from my Samsung Vibrant Galaxy S
We were promised by Optus that mid November we would get Froyo. Hit them up on @Optus on twitter or their support email. If more people start asking then we will actually get an answer.
At the rate it's going, we might well be the very last people in the world to get Froyo for our devices, even though we were some of the earliest adopters for the handset.
Keep us updated on your progress mate. I don;t have a twitter account but am in the same books as you.
I have rung them a few times but they are less then knowledgeable with a response.
Most of them you talk to don't have a clue what your talking about. ie. Firmware what?
Then try and direct you to call Samsung.
The last time I spoke to Samsung in Australia they couldn't provide any details at all.
A sad sad state of affairs to be sure.
This was posted on another forum I'm a member of (not phone related, just a Galaxy S thread). Sorry, I don't have links to back it up, so take it with a grain of salt.
From Optus Business Blog: dt. 16/11
.................
News: Android 2.2 for Samsung Galaxy S is now available
16/11/2010
Owners of Samsung's Galaxy S line of phones have been patiently waiting for the Android 2.2 update that many other Android owners have had for months, and now it looks like the wait may finally be over.
Samsung has announced that later tonight, at 8:00 PM, a download will become available to SamsungMobile.com that will be compatible with all Galaxy S devices, upgrading them to Android 2.2.
The news comes after Google and Samsung have continuously been dodgy about details regarding the update for Samsung's Android-powered smartphones. To date, the only handsets to receive the upgrade have been phones manufactured by other companies. Only about a quarter of all Android users have upgraded their device to the latest OS.
Many of those who haven't upgraded simply have a phone that is too outdated to receive it. But the Galaxy S platform is one of the most technically adept on the market right now and is more than capable of running Froyo.
Exactly what has been causing the hold-up is anyone's guess, but it's been a real problem for Samsung as it tries to market the devices.
Android 2.2 brings with it features like full browser support for the latest Flash video standard, the ability to use your phone as a mobile Wi-Fi hotspot, and enhanced voice controls for all aspects of the device. It should be a welcome addition to the Galaxy S family.
Written by Mark Raby from TG Daily
jimmy-bish said:
Written by Mark Raby from TG Daily
Click to expand...
Click to collapse
This is from a US news website called TGDaily which was talking about the update but he missed the mark for sure.
It's not specifically related to OPTUS at all but a general comment stating Froyo was now available.
When you go to the Samsungmobile.com website you have to pick a region.
Australia takes you to that regions site and the Kies version here is way way old 1.5.1.10083
When you install this Kies, it will prompt you to update to the newer version.
BUT.......no Froyo.
Sad sad sad.
jimmy-bish said:
This was posted on another forum I'm a member of (not phone related, just a Galaxy S thread). Sorry, I don't have links to back it up, so take it with a grain of salt.
From Optus Business Blog: dt. 16/11
.................
Click to expand...
Click to collapse
All of this was proven to be wrong, and was copied from a blog entry from the day before from TG Daily.
It was promptly removed from the Optus blog.
Optus made an announcement on Twitter that Samsung delivered to them around 01/11/2010 the new firmware. They had to create their optus customisation for it and intended to release it mid november. Now its the 19th and it still isn't out. I figure anyone who cares should go put a question to them @Optus or their support email until we get an answer.
I don't mind the wait as such, it's just that I want to know what they are doing. I hate "two more weeks". IF they could say we are having trouble getting the widget to work and we want that working before we release, then OK, but silence is just downright frustrating!
Why the heck do you need the Optus customisations for? It's not like you get extra wallpapers or optimisations just a bunch of useless widgets and shortcuts but whatever.
I hope official firmware from Optus is better than Nordic JPA version.
I have JPA Froyo on my optus GS via Reg hack. Wifi is ify and phone lags...
Put same app side by side on GS and iPhone, GS one is slow.
EG. Kids only want to use iPhone for Talking Tomcat because it does not miss every second word.
Sad!
I was in the same boat as you guys not long ago. Waiting for Optus to release their modified firmware, checking kies day to day. I got kinda fed up waiting, figured that the firmware is of course just going to include all the optus and samsung bloatware to slow down the phone. Not to mention relying on kies to work properly.
So in the end I just put Dark's Rom on. works fantastically really. learnt how to do it (easy guide in his thread) and actually did it in under half an hour. the actual doing it only takes like 10 minutes. I know it's not for everyone, but i'm so glad I decided to go down that route rather than rely on optus.
I don't understand why you guys have to know what's going on all the time.. Optus have stated that their release intention is "By the end of November", for quite some time now.
Knowing exactly what's going on won't get you the release any faster, it serves no purpose but to waste their time by answering the children in the back seat "Are we there yet, are we there yet, are we there yet".
We'll get there, when we get there.
Perhaps if December comes along, and it's still not release, THEN start nagging.
Or just abandon all hope and flash a rom! I mean you are on xda after all.
I was waiting with my old eclair rom but went and flashed docs rom. I only regret not doing it sooner.
Sent from my GT-I9000 using XDA App
Agreed, Custom firmware is guaranteed better than Optus bloatware.
Insanity, Spike Speedy v3 and Darky's v4.1 are all perfect for quick, fully optimised and bloat-free roms.
stevles said:
Agreed, Custom firmware is guaranteed better than Optus bloatware.
Insanity, Spike Speedy v3 and Darky's v4.1 are all perfect for quick, fully optimised and bloat-free roms.
Click to expand...
Click to collapse
Comes with APN settings? Can choose which Optus apps you want etc?
Sent from my GT-I9000 using XDA App
Care to quote the source that told you it was coming at the end of november?
Optus reply to my question
Content for those who can't be bothered:
"Update: we just got 2.2 from Samsung & testing it now so it's ready for you guys. Aiming to make download available early-to-mid November."
As of yesterday:
http://twitter.com/#!/Optus/status/5408549857398784
@optus is android 2.2 available for SGS?
@JoeeSTACK_ Not yet Joseph. We're expecting it to be available late November. Cheers - Julz
Click to expand...
Click to collapse
There's no point spamming them on Twitter with the SAME QUESTION over and over again 50000 times, because I highly doubt busying up the customer support team will have any impact on whatever development team is modifying the firmware for release.
Animal06 said:
Comes with APN settings? Can choose which Optus apps you want etc?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Alot of custom firmware comes with the Optus APN, the one I'm using at the moment came with it.
Which is Insanity.. Very barebones but you can easily install whatever stock apk's you want via the included link he gave to them on his thread.
If you want the Optus apk's (Why on earth you would is beyond me..) I'm almost sure you could get them off optus zoo, just give Optus a call and find out if you have any troubles I guess.
http://forum.xda-developers.com/showpost.php?p=9264973&postcount=1
Edit: Also the Optus APN info can easily be added to the phone manually by going to Wireless and network > mobile networks > Access Point Names > press menu button, new APN
and the information for the APN (and all other Aussy ones) is here: http://ausdroid.net/apns/
I'm not neccessarily after a date, I want a reason. If they would just let us know that they really are still working on it, they aren't stuck with a resource problem or something like that then OK. I just hate it when they leave you with no news.
And my original statement still stands that we may well be the last carrier to actually get Froyo. I want the official one because I'm going into Optus if it doesn't fix the GPS for a warranty claim.
I want to know the date so I know when I can use the phone to it's full ability as advertised!
Sent from my GT-I9000 using XDA App
Just use the reg kies hack guys! I did a month ago all my settings etc remained intact...what r u waiting for it's beyond easy to do
Sent from my GT-I9000 using XDA App
Can someone post (or re-post) a link to where T-mobile or Samsung says the update is only via Kies?
This assumes that millions of Vibrant owners a) are PC-savvy enough to update that way, b) run Windows in the first place (unless there is a linux version of Kies that I don't know about, please post link if you do)... while not *utterly* outside the realm of possibility, when you step back and look this is a pretty ridiculous thought that doesn't pass the smell test for me until I see some kind of proof.
Which leads me to the point that unless you have gotten a text or update notification on your phone from T-mobile with layman-friendly (pre-noob) instructions on how to use kies to update your phone from stock eclair to stock froyo, I don't believe that what is on Kies necessarily corresponds to what will be pushed OTA.
In fact I think it's quite possible if not likely that last second changes/fixes may have necessitated a final KA7 last night to hit the airwaves with "today".
Anyone have a screenshot of an OTA *NOTIFICATION* having been sent to them, and what form that takes and what instructions it gives? That's the proof I want to see.
crap..dp
/10char
richiehd:
photo of their source:
http://yfrog.com/f/gy2nwxlj/
their tweet:
http://twitter.com/#!/TmoNews/status/28494230598979584
bradycl_84043 said:
Can someone post (or re-post) a link to where T-mobile or Samsung says the update is only via Kies?
This assumes that millions of Vibrant owners a) are PC-savvy enough to update that way, b) run Windows in the first place (unless there is a linux version of Kies that I don't know about, please post link if you do)... while not *utterly* outside the realm of possibility, when you step back and look this is a pretty ridiculous thought that doesn't pass the smell test for me until I see some kind of proof.
Which leads me to the point that unless you have gotten a text or update notification on your phone from T-mobile with layman-friendly (pre-noob) instructions on how to use kies to update your phone from stock eclair to stock froyo, I don't believe that what is on Kies necessarily corresponds to what will be pushed OTA.
In fact I think it's quite possible if not likely that last second changes/fixes may have necessitated a final KA7 last night to hit the airwaves with "today".
Anyone have a screenshot of an OTA *NOTIFICATION* having been sent to them, and what form that takes and what instructions it gives? That's the proof I want to see.
Click to expand...
Click to collapse
For the Mini Kies notification
http://yfrog.com/f/gy2nwxlj/
As I wrote in a couple of other threads. You are right. This is just a voluntarily upgrade. And I think it was mainly to shut up to angry power users. As proof we have the KA7 leak that just came out today and the version Kies is updating is KA6. The mandatory OTA will be coming some time later but this seems to be a move to quiet down the press about the whole Froyo update issue. If this was the official update from T-mobile we would probably have the source code today as well, which is what we here on XDA really want.
Interesting. This is the first time that I've seen any kind of documentation showing that TMO won't be doing distributing as an FOTA update. Thanks for the heads up KA7. Still running JL5 while I've been waiting for things to settle down somewhat. Hopefully KA7 will be the last official release for the next month or so now.
any word on what version KA7 is? 2.2.1?
swehes said:
For the Mini Kies notification
http://yfrog.com/f/gy2nwxlj/
As I wrote in a couple of other threads. You are right. This is just a voluntarily upgrade. And I think it was mainly to shut up to angry power users. As proof we have the KA7 leak that just came out today and the version Kies is updating is KA6. The mandatory OTA will be coming some time later but this seems to be a move to quiet down the press about the whole Froyo update issue. If this was the official update from T-mobile we would probably have the source code today as well, which is what we here on XDA really want.
Click to expand...
Click to collapse
Agreed... and personally I'm waiting for Nero 6 (7?). But I'm going to be very interested in what T-mobile says *externally* today.
A promise of an update today from someone that high up at T-mobile... I'm sorry, when average josephine-housewife who bought a pretty Vibrant from the nice man at the T-mobile stand at Wal-Mart finds out that it *isn't* just a click-click-click on their phone like JI6 was... there's going to be a *lot* of very pissed off callers (and T-mobile phone support techs).
This effectively makes it an update that isn't really an update for everyone who has a Vibrant, not even everyone who has a Vibrant on T-mobile, and if that's the way it's left I'd be very surprised. I don't think that that is the message they want to send right now. "See, we updated today. Sorta..."
*This* update isn't mandatory, isn't FOTA. There could be an OTA 2 hours later discussed in their "Community". Not in the scope of the update being discussed in that screenshot.
It's entirely possible, now that I think about it, that KA6 is where features and so forth freeze, and that KA7 (and higher) are more focused on fixing anything that could break during OTA update, which could be (supportably) from JI6 *or* JFD.
We'll just have to see, but right now all we have proof of is that there is an update, and it is on Kies. I think that there *has* to be an honest to god OTA coming. To not do so almost guarantees that you will end up having a very high number of customers still on 2.1, perhaps over 50%, out of sheer laziness or lack of information/confidence to update. That support nightmare, again, just doesn't pass the smell test.
Also Kies Mini is refusing to update my phone, and I'm not sure how many people will haev a similar issue but it downloaded a bunch of **** and told me my phone could not be upgraded 5 times in a row.
How many battery pulls do I have to do before the damn thing actually updates?
Terrible experience, IMO, and a huge waste of time seeing as how some of us don't have the fastest internet connections out there...
That software also tends to choke spectacularly on Windows 7 (both 32 and 64-Bit) and AFAIK it does not run on Mac or Linux computers.
On the flip side, T-Mobile's coverage is bad so they put themselves into a corner when it comes to FOTA updates. I'm not driving 20 miles just do download a smartphone update because they only have GPRS and Weak Edge (1-2 Bars) around me...
we all know that motorola keep ignoring us on the EU side on the xoom.
forget the 3.1 update for the moment. we don't even have a stock rom to restore yet.
wondering will it be better if we get a petition going to google so that google can give motorola some pressure to give us more attention? maybe on the 3.1 updates?
http://getsatisfaction.com/motorola/topics/stock_rom_upgrade_for_xoom_eu
try liking this, see if they will response.
GROUBAL..
http://www.groubal.com/google-rom-support-for-european-xoom-3g-and-wifi/
If you set one up, I'll sign it.
This is my first Motorola for a very long time (said I wouldnt by from them again after discovering the build quailty of their phones years ago), I would not have brought it if I have known this would be the situation.
I may yet ditch it for the Galaxy Tab 10.1 when it comes out, unless this get sorted. Its very poor, I've had my Galaxy S2 for two weeks and its already have two firmware updates and has had a recovery rom from day 1.
sure, i would love to setup one up, but unless there is a big amount of ppl "liking" it, i don't think it will help.
i will set one up anyway and update the post later.
Same here
Sent from my HTC Desire using XDA Premium App
lets try this, see if it helps.
http://getsatisfaction.com/motorola/topics/stock_rom_upgrade_for_xoom_eu
liked it
liked here too, im considering ditching this to go to another tablet, possibly the galaxy tab, not sure yet however
not bad, moto needs to get going with the sdcard update
done my bit
trying our luck on groubal
http://www.groubal.com/google-rom-support-for-european-xoom-3g-and-wifi/
Why is it necessary to do a full factory reset to get Kies to connect to my Samsung tab? I've spent 12+ hours trying to get the damn thing to connect to my tablet. Nothing worked! I was forced to do a full reset and Kies immediately recognized the device.
So after doing all of this I found out I have the latest firmware. I guess the official release for the US is not out yet. After chatting with Samsung online support I was told at this time they had no release date due to bugs. So I guess Samsung is unable to complete an update for a Wi Fi only device in a reasonable amount of time. I made a mistake by getting a Samsung tablet.
I should have known this would happen after they never bothered to issue 2.3 update for my Vibrant. Well I'm done with Samsung.
I don't know why people need to flood the forum with these threads. Nobody cares if you are butt hurt over Samsung and their updates or if you never get another Samsung product again. Nobody.
Edit: In the amount of time that it took you to register here, and type out and post those 2 posts of yours you could have rooted your Gtab and been on your way to loading one of the great ICS or JB Rom's available in the Dev section. Seriously
bluecheese81 said:
Why is it necessary to do a full factory reset to get Kies to connect to my Samsung tab? I've spent 12+ hours trying to get the damn thing to connect to my tablet. Nothing worked! I was forced to do a full reset and Kies immediately recognized the device.
So after doing all of this I found out I have the latest firmware. I guess the official release for the US is not out yet. After chatting with Samsung online support I was told at this time they had no release date due to bugs. So I guess Samsung is unable to complete an update for a Wi Fi only device in a reasonable amount of time. I made a mistake by getting a Samsung tablet.
I should have known this would happen after they never bothered to issue 2.3 update for my Vibrant. Well I'm done with Samsung.
Click to expand...
Click to collapse
I have a question for you. You "should have known" and you "made a mistake" by buying a Galaxy Tab. Generally when people make mistakes that they should have known were wrong they generally don't come to a world wide forum and profess their bad judgement.
So, my question. What motivates you to confess your poor judgement here?
Yeah...you are right. Samsung sucks. And apple too. And all of the multibillion companies who get richer and richer by sucking the blood of the working people. Now get a life and do a search prior to buying anything.
Sent from my amazing 10.1 galaxy tab
badogg said:
I don't know why people need to flood the forum with these threads. Nobody cares if you are butt hurt over Samsung and their updates or if you never get another Samsung product again. Nobody.
Edit: In the amount of time that it took you to register here, and type out and post those 2 posts of yours you could have rooted your Gtab and been on your way to loading one of the great ICS or JB Rom's available in the Dev section. Seriously
Click to expand...
Click to collapse
I just had to get it off my chest I feel much better now!
Don't blame Samsung for not releasing GB for Vibrant, that is the carriers fault. It came out for the Captivate, so I know they had a version.
As for the Gtab, you can read the same kind of stuff in other manufactures phone threads. I saw one today pissed about the Evo LTE not getting anything and ranting about HTC this and that.... that is why I come to xda. Who cares about ICS from Samsung when we are already ahead of the curve with JB!
I am so happy on CM10. The 0809 build is great and does enough to be a daily driver for me. I switch back and forth between this and Task14.
Everyone knows Kies sucks...Samsung isn't a software house. Root and get on ICS or JB like the others are saying...you're wasting valuable time!
I'm not gonna say Samsung sucks... but what the hack is the hold up for 4.0.4 sources?
The rom's already out it's about time to release the source code and give back to the Android community.
And then we'll have sweet sweet OC/UV Kernel to play with.
/rant_done.
samic said:
I'm not gonna say Samsung sucks... but what the hack is the hold up for 4.0.4 sources?
The rom's already out it's about time to release the source code and give back to the Android community.
And then we'll have sweet sweet OC/UV Kernel to play with.
/rant_done.
Click to expand...
Click to collapse
Sources released couple hours ago...
http://opensource.samsung.com/ search GT-P7510
Sent from my SAMSUNG-SGH-I747 using xda premium
bluecheese81 said:
Why is it necessary to do a full factory reset to get Kies to connect to my Samsung tab? I've spent 12+ hours trying to get the damn thing to connect to my tablet. Nothing worked! I was forced to do a full reset and Kies immediately recognized the device.
So after doing all of this I found out I have the latest firmware. I guess the official release for the US is not out yet. After chatting with Samsung online support I was told at this time they had no release date due to bugs. So I guess Samsung is unable to complete an update for a Wi Fi only device in a reasonable amount of time. I made a mistake by getting a Samsung tablet.
I should have known this would happen after they never bothered to issue 2.3 update for my Vibrant. Well I'm done with Samsung.
Click to expand...
Click to collapse
Kies sucks. Most people know that. You chose to spend 12+ hours stressing yourself out when a quick search here would have led you to Odin and flashing the UK ICS update or rooting and installing one of the great custom ROMs here. Neither would have taken you anywhere NEAR 12+ hours. Oh, and if you were backing up regularly a factory reset would be no big deal.
BTW, don't believe what a customer service rep tells you. Chances are they aren't given any more info about the updates than we are.
Didn't aware of the source just released. Thanks!
Samsung is now officially un-dead to me.
Sent from my GT-P7510 using xda app-developers app