I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
sam_hill said:
I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
Click to expand...
Click to collapse
I'm afraid you need to send that back to your supplier immediately. I really don't see any other answer.
Good luck!!
Damn I thought so, I have to wait til Tuesday for it to get restocked though! So annoyed with this phone, I have only had it for a week!
Thankyou anyway, this was my last chance saloon before I had to send the damn thing back
so you flashed in a new ROM and it's still unresponsive? Hmmm that's a killer.
Remove your SD card, place device into bootloader by...
• taking out battery>
• putting battery back in>
• holding vol. down and
• pressing power button once while still holding vol. down>
• letting go when bootloader screen comes up and
• flashing another ROM via ActiveSync with USB
I forgot to ask, "DO you have HDSPL already installed?"
Let us know how it goes....
Hi,
I have owned my HTC HD2 for about 3 months now. I have had a problem since i first got it which is really bugging me. Sometimes when the phone locks, i am unable to unlock it with the slider. The slider gets to about half way across the screen and then freezes. If i leave it for a few minutes it goes back to a locked position agian and when i attempt to slide the slider across, it freezes.
The only thing which gives me access to my phone again is to perform a hard reset by removing the battery.
Any ideas? The phone is on UK Vodafone and is running the latest firmware (v.1.72)
ukznmcl said:
The only thing which gives me access to my phone again is to perform a hard reset by removing the battery.
Click to expand...
Click to collapse
I don't have an answer, its likely to be sense trying to load something and hanging.there are loads of threads about unlock problems, all different, however I wanted to help you avoid confusion by pointing out that removing the battery is a soft reset, not a hard reset.
I'd start by removing some apps, see if it changes the behavior, then re add til it happens
i've the same issue. but not removing battery, just press little red restard button uder battery cover. i think it happens when i enable rotation of today screen or because of proximatelyscreenoff program bug. after removing today from rotation of bsd tweek i have 1-2 restarts for 2 weeks.
I had the same thing sometimes, but never happened with the latest rom I am using, and I am pretty much installing the same apps over and over after each flash...
You aren't by chance running the facebook application?
Leaving that open and locking your phone will result in you not being able to unlock your phone
I wonder if this problem has anything to do with power supply; I sometimes can't unlock the screen either and a few moments ago my battery had run out and when putting it on AC I wasn't able to unlock it. When it had charged a bit there were no problems unlocking it.
dio62000 said:
I wonder if this problem has anything to do with power supply; I sometimes can't unlock the screen either and a few moments ago my battery had run out and when putting it on AC I wasn't able to unlock it. When it had charged a bit there were no problems unlocking it.
Click to expand...
Click to collapse
As I said, have you tried making sure Facebook isn't running
HD2 screen unlock probblem
Hi All,
I have put my screen unlock code as 0000 and set as 5 mins to lock the phone.
But that is becoming a headache now.
Sometime the phone behaves very unusual, it doesn't takes my code "0000", no option rather to reset the phone or remove battery and restart.
After the reset the phone works with my code (0000) but don't know when the same problem starts again.
Need Help..
Anyone solved this problem?
In the Att Tilt2 the power button was on Top & could close the Screen while talking on the phone
How do we do that in the HD2 cos its Off button is on the Red Call Shut button
Anyone
Unlock Problem
I everybody,
I have this issue aswell but even worse than everyone else. I can't unlock my device at all anymore else I do the "hold both VolUp&Down + Power Button " for reset to manufacturing settings of the cracked ROM.
any process so far or do you guys still think it's about messed up Apps?
best regards,
hanny
HD2 Hard Locked
Okay...so maybe Facebook is locking my HD2. It's LOCKED I'm recharging, I've attemted a soft restart, hard restart and every other restart out there...nothing is working. I even tried pushing the white button below the battery case and holding the volume up and down...I actually thought that it began to do a hard restart. It did begin but then it got stuck at the "swipe" demo. It is definitely stuck.
HELP!!!!
17/9/2010 EDIT: With a lot of feedback from this thread and other threads, it has come out that, waking up the phone with the YES/CALL/SEND green button is BETTER than waking up with the NO/END/POWER red button for SOD reasons.
----
Hello guys,
You probably know I am actively in the Android HD2 porting community.
I am having the strangest touch screen problem. I am really experienced into winmo and android stuff. Please read carefully.There is a surprise at the end.
BOTH under Android AND Winmo my touchscreen works just fine after bootup.
It first started like this:
At first my touchscreen stopped responding when I hold no button to make a reboot/power off. I thought it was from the usual Android touch screen freeze related to g sensor. Then I realized that it was the same in Winmo! Holding no button ALSO caused touch screen to die even under winmo.
Then it started loosing touch after sleeping. My touch is ALWAYS working when I boot winmo OR android and works for hours if not put to sleep. But it stops working after putting it to sleep.
Frustrated,
I restored with spb backup. Didn't work.
I reflashed my winmo rom. Didn't work.
I made a hard reset. Didn't work.
I removed sd card. Didn't work.
I removed sim card. Didn't work.
I changed the date. Didn't work. (this was a strange fix for some blackberries)
I flashed original 1.66 Turkish rom, 2.07 original old radio, even original 1.42 SPL which makes this hd2 fully stock the day I bought it. Even made another hard reset. Still didn't work!
By this time it's obvious this is a hardware problem and needs warranty.
OK
THEN I FOUND THE STRANGEST THING:
If I wake up the phone with ANY hard button other than the NO/HANGUP button touch screen WORKS!!! (Yes/Send button under Android)
BELIEVE ME, I HAVE TRIED FLASHING REFLASHING RESETTING AND TESTED 100 TIMES and YES it is ALWAYS the same. This is not a random thing.
If I wake up my phone with No button under ANDROID OR WINMO, my touch doesn't work. But if I wake up with back button windows button home button yes button, the phone wakes up properly AND touch works. Android of course doesn't work with the original radio, so I wasn't launching Android with the last test.
HOW IS THIS POSSIBLE AT ALL?? It looks like hardware fault, but touch loss IS related to NO button!
I will send my phone to warranty anyway but it will happen after the holiday (not before mid september)
IF ANYONE have an issue like this, PLEASE post.
I just want to make sure this issue isn't related to Android porting. If it is, this might be an important info. Maybe it may help devs fixing the general touch screen and wake up problems. Also everybody TRY waking up Android with the yes/send button to see if it helps with your wake up or sod issues and provide feedback. Also it may help with the phone not responding after hangup in Android. There is something hardware going at the background with the no/hangup button. I know this issue is hardware fault but still may shed light to our problems with touch screen and wake up issues. Maybe there is something hardware or firmware inside the phone waking up the digitizer. I know that hangup/no/end button is internally different than the other buttons, something like it shares the power button function that is usually on the top of the device with other htc devices. (Mine is a european hd2 and the hangup button is not red) I also wasn't using an overclocking kernel.
Please think twice before posting, and don't post anything useless. I am absolutely no noob, you can search my previous 200+ posts. I wouldn't post anything unless I am definitely sure. And I have a feeling that this thread has the potential to help or make something come out. If it doesn't, no harm done.
since most of the time inwinmo or android the no or yes button pop up generally on the same side in both os's and , taking in consideraton it might be a hardware issue , i would say you issue might be a harsware issue undr the screen when you touch no...wild guess
I was the same problem.... but it is even worst for me now...
Before, at least work touch others buttons... now my touchscreen DON'T WORK. :-(
I suppose that it's a hardware problem :-(
memin1857 said:
Hello guys,
You probably know I am actively in the Android HD2 porting community.
I am having the strangest touch screen problem. I am really experienced into winmo and android stuff. Please read carefully.There is a surprise at the end.
BOTH under Android AND Winmo my touchscreen works just fine after bootup.
It first started like this:
At first my touchscreen stopped responding when I hold no button to make a reboot/power off. I thought it was from the usual Android touch screen freeze related to g sensor. Then I realized that it was the same in Winmo! Holding no button ALSO caused touch screen to die even under winmo.
Then it started loosing touch after sleeping. My touch is ALWAYS working when I boot winmo OR android and works for hours if not put to sleep. But it stops working after putting it to sleep.
Frustrated,
I restored with spb backup. Didn't work.
I reflashed my winmo rom. Didn't work.
I made a hard reset. Didn't work.
I removed sd card. Didn't work.
I removed sim card. Didn't work.
I changed the date. Didn't work. (this was a strange fix for some blackberries)
I flashed original 1.66 Turkish rom, 2.07 original old radio, even original 1.42 SPL which makes this hd2 fully stock the day I bought it. Even made another hard reset. Still didn't work!
By this time it's obvious this is a hardware problem and needs warranty.
OK
THEN I FOUND THE STRANGEST THING:
If I wake up the phone with ANY hard button other than the NO button touch screen WORKS!!! (Yes button under Android)
BELIEVE ME, I HAVE TRIED FLASHING REFLASHING RESETTING AND TESTED 100 TIMES and YES it is ALWAYS the same. This is not a random thing.
If I wake up my phone with No button under ANDROID OR WINMO, my touch doesn't work. But if I wake up with back button windows button home button yes button, the phone wakes up properly AND touch works. Android of course doesn't work with the original radio, so I wasn't launching Android with the last test.
HOW IS THIS POSSIBLE AT ALL?? It looks like hardware fault, but touch loss IS related to NO button!
I will send my phone to warranty anyway but it will happen after the holiday (not before mid september)
IF ANYONE have an issue like this, PLEASE post.
I just want to make sure this issue isn't related to Android porting. If it is, this might be an important info. Maybe it may help devs fixing the general touch screen and wake up problems. Also everybody TRY waking up Android with the yes button to see if it helps with your wake up or sod issues and provide feedback. Also it may help with the phone not responding after hangup in Android. There is something hardware going at the background with the no button. I know this issue is hardware fault but still may shed light to our problems with touch screen and wake up issues. Maybe there is something hardware or firmware inside the phone waking up the digitizer. I know that hangup/no/end button is internally different than the other buttons, something like it shares the power button function that is usually on the top of the device with other htc devices. (Mine is a european hd2 and the hangup button is not red) I also wasn't using an overclocking kernel.
Please think twice before posting, and don't post anything useless. I am absolutely no noob, you can search my previous 200+ posts. I wouldn't post anything unless I am definitely sure. And I have a feeling that this thread has the potential to help or make something come out. If it doesn't, no harm done.
Click to expand...
Click to collapse
BIt strange this one to be honest I think it may just be your device as there are now hundreds of users of android on the hd2 and this is extremely rare. Hopefully a dev will look into and find a possible solution but I doubt it. If I was you I would put it back to stock and send it off to HTC for a new one. Even if a dev manages to find the problem you will have a new or as new hd2
I have been trying and I must say that I sort of do share your experience. The most left button (referred to as yes) awakes the phone just right as where the most left (No) takes its time to start the phone. I haven't had any noticable touch issues that could be related to these hard buttons yet.. (I think)
But I do think you have a point.
Interesting, I had something similar. I was using elegancia rom v1 for the longest time, with all my android builds, no problems. Then I went to chunkydroid rom, and had a few issues, with multiple android installs (one of which was my original that was working before.)
Then I rebooted into chunkydroid, (windows), and had the same issue. It was strange. I tried a few other roms, same problem. Turned off the phone, next day, reflashed chunky again, and hyperdroid 1.1, no issues since. (Only difference, which I don't know if it's related, but again, might help, is that I was overclocking. I have since not let anything go above 998 in setcpu, and even removed all builds that were overclocking. I though it might have had something to do with it (and the phone wasn't warm at all.)
I have not been able to duplicate the problem since though (even with overclocking just to see). So I'm pretty stumped. I'm sure the devs will work it out.
I have taken to pressing the yes/send key to wake up my phone as it seems more consistent than pressing the end key. My theory is that multiple wake up/sleep messages are being sent on the end key and the system gets confused. Some sort of debounce might help.
Just my thoughts.
Running shui8 realstock rmnet with micyprima r9.
It seems waking up the phone with the Yes/Send button somehow seems better with current builds and kernels.
I am asking everybody reading this thread to try waking up their Android devices with the yes/send key and share their experience if it is making their Android wake up quicker with less SODs.
Note: I am still using yes key wake up as a workaround for my hardware touchscreen fault. Still absolutely works everytime. I found out that if I accidentally try to wake up with the no/hangup key I need to wait about 10-15 seconds before yes/send key does its magic again.
well, i tried there is absolutely no difference between any hard button. if i have sod, none of them solves... actually its not sod i think, when you try to put standby and wake up several times quickly, screen stops responding for a while. you need to wait at least 15 seconds between each standby and wake up. can i fix this? or this is the sod?
Waking up with the yes/send button would not make any difference if your phone can wake up good with the no/hangup button already. But we are trying to find out if yes/send button wakes up better in long term usage. (no/hangup button sometimes can't wake up and that is the sod refers to)
SOD happened to me few times too with the NO/Hangup button and if/when that happens, if you press NO/Hangup button for long(for the menu with the turn off the phone,reboot,plane mode,...etc options) screen comes back BUT sometimes it locks the screen brightness to lowest possible setting(with %0 actually it doesn't completely turns off as you know).
Other than that "bug" NO/Hangup button works fine for me but as the OP, YES button is more stable and no SODs happen with the YES button...
Btw there is no difference for me YES button vs NO/Hangup button by means of quickness... Both works the same speed unless of course there is no SOD with the NO/Hangup button...
Just wanted to share my experience...
This thread is awesome
Thanks for this thread. I have been trying to use any android build for at least a full day with no success. Ive used different winmo roms and radios such as chucky and miri roms. I still ran into sod's. After waking with the yes/button i have had no sod issues since then, Once again awesommmmmmmme thread.
After some time my digitizer died almost completely. (Issue became worse) It is currently being handled under warranty. (digitizer is replaced)
But at least with a lot of feedback from this thread and other threads, it has come out that, waking up the phone with the YES/CALL/SEND green button is BETTER than waking up with the NO/END/POWER red button for SOD reasons.
any solution to this issue yet because i just started having this exact same problem w/ my HD2 yesterday before that it was perfectly normal and all the suddon the Power/END/NO button wake up cause the screen to not respond to the touch at all however wake up w/ home,back,menu,call button the touch screen works is back to normal
still can't figure out if its a hardware or software problem cause i also tried flashing bunch of roms/radios/and android roms as well and even went back to stock rom in hope for a solution
waking with green is about 2s faster for me.
Same thing happens to me before 2 days.I tried many hard resets,roms,radios and my screen didnt work.I couldnt even login in wm.
My screen was completely dead.The last thing i did,before my screen goes unresponsive was to push no/hangup button in android to open it
At first also i thought it was a g-sensor issue,but then realise that it was much more than it.
Until the moment i read this thread
The way it worked for me
I open the device with no button of course,made a soft reset from red hole and i wait until the device goes to standy itself.Then i open it from send button and voila touch is back !!!!
Strange thing but it works.Thank you very much you are a genius
sure the touch comes back when it wakes up using all other buttons except the power/end button so why is that all the sudden the power/end button causes the screen to go unresponsive
like for say when i hold the power/end key to open the pHONES OPTIONS in windows or android once the PHONES OPTIONS shows up and i try to click on power off or reboot on the screen the touch doesn't respond so the only way to reset or power off the device completely is the either use the reset button in the back or pull the battery out
i'm going to be sending it under warrenty/insurance to t-mobile and hopefully get a replacement cause i'm so use to the power/end button to wake up my device...
Guys be extremely carefull when using hard buttons in android.Finally my problem with screen is not the end button but the back arrow button.This button is necessary for using android and i have pushed it many many times the last months as i am using android.Νοw every time i pushed it my touchscreen stops responding.Τhe last time i pushed it my screen stopped responding(i thought for ever) and didnt knew the exactly reason that this happens.Because i didnt want to send the device to htc (firstly i must send it to expansys in france and they will send it to htc) and take it back at christmas i decided to go to a local mobile service.I wasnot mind for warranty cause i wouldnt be able to live 4 weeks without hd2.I was ready to give 600euros to buy desire hd
Result from service
At firstly he said to me that hd2 have no touchscreen problem and it works ok
I paid 20euros for opening the device and took it back.At first 5 minutes my screen stopped responding again and didnt knew the reason.For my good luck i leave the device untouched 10 minutes and the screen come back again.Then i used it and the time i pushed the back button the screen stopped working,fortunatelly for little seconds.Now i know.My screen stop responding when i push back button.So i change the keylayout to my android build and now i push send key instead of back and volume up key for menu and volume down for power on-off and hd2 works perfect after 24 hours without touching the back button
Also in monday i will go to service again to fix the button problem
Same issue with me
Exactly same issue with me. I have been using Winmo and Android on and off in my HD2. couple of weeks back, touch didnt respond after waking up the device from standby by pushing endkey.
tried everything - flash/stock rom/removed SD card/ hard reset/clear storage/custom rom/ battery pull out etc...
touch worked suddenly and only when i slightly touch the end key instead of pushing it fully, the start menu opened..this happened for few days and when ever i push the end key...screen goes unresponsive. all other hardware buttons are working fine and if at all i push end key the issue starts.
unfortunately my friend pushed the end key once and the screen never responded after this....now am using my old p3450 htc touch...
i think if we change the AP BOARD (Flex ribbon-keyboard chip) everything will go back to normal coz its not the problem with digitizer or the lcd of the software for sure.
trying to order one in ebay, we can change this ourselves...no need to send it to service centers and waste money on it.
if any of you have done this already...let me know if it worked for you.
guys dont know if it is allready known but there is a app called sidebar style swkey
http://forum.xda-developers.com/showthread.php?p=9726110#post9726110 which puts software buttons in the screen.This app is definitely button saver
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
had same problem, found a FIX
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
tidygrant said:
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
Click to expand...
Click to collapse
well i have woke up this morning to be able to unlock my device to then locking it and not being able to unlock it again!!! i had notification to say it had managed to restore 16 apps whilst i had been asleep so i am thinking there is a dodgy app out there some were
mazdarider23 said:
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App
I have this problem and have found no way to fix it, I have tried everything except possibly going to the clk loader instead of magldr. when i put the phone to sleep with the power button is when i have the issue of not being able to unlock my phone in Android. I have tried task 29, going back to original windows roms, sd and nandroid, it is a hardware issue related to the digitizer as far as I'm concerned. I love my HD2 and really need to fix or find another one. I know this doesn't help, but maybe a little more insite if nothing else
I had the same issue. With my 1st HD2 it started as an intermittent problem, then eventually completely stopped working. With my replacement it just started to happen again. I immediately flashed back to stock tmo windows and the touchscreen would work so long as I did not try and put the phone on standby or wake the phone using the end key. If the phone went to standby on its own, the touchscreen would not work either. I changed the settings so that the phone would not go into standby at all. I then learned that locking the phone from the windows menu and allowing it to go to standby that way somehow averted the touchscreen problem. After 2 days, the problem seemed to resolve itself, almost completely. If I try and wake it using the end key, the touchscreen still wont work, but every other button on wake works. Also, putting it in standby with the end key seemed to not cause the problem any longer.
I dont know if the issue varies per person, but what worked for me was going to stock windows for a couple of days, then starting over with android. I guess it depends on how far along the problem has progressed.
Look at my thread in my Sig about the Unresponsive Screen Solved. This sounds exactly as that. And there are various workaround solutions through out the post.