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Have been severely mucked about by vodafone and no one else has the phone.
Voda told me my order last Friday would be here monday.
On monday they told me wednesday
on Tuesday morning they said Friday
on Tuesday afternoon they said "oh sorry mid december"
AAARRGGGH!
not a happy camper. mobilesdirect are out of stock and no one else in the UK seems to have the phone.
Any suggestions?
GG
yes got to the HTC uk site and the "Buy" have a look at shops people selling them..
there's several there that have them in stock/
Play.com have them in stock on free delivery at £499 (or did at time of writing)
I got mine from cleverkit.com next day delivery for £5
If you'd prefer a bricks-and-mortar store and you're in London then you could try Inkino.
I'm guessing both these options are sim free .... ?
GG
I got mine from Clever Kit.com. SIM free and I ordered mine on day of release after 3pm and it was delivered next day! Amazing service!! http://www.cleverkit.com/products/htc-hd2-sim-free-unlocked.html
Shasarak said:
If you'd prefer a bricks-and-mortar store and you're in London then you could try Inkino.
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Got mine from Inkino. Just looked on their website, says 7 in stock.
Yes, SIM free.
GodsGift said:
Have been severely mucked about by vodafone and no one else has the phone.
Voda told me my order last Friday would be here monday.
On monday they told me wednesday
on Tuesday morning they said Friday
on Tuesday afternoon they said "oh sorry mid december"
AAARRGGGH!
not a happy camper. mobilesdirect are out of stock and no one else in the UK seems to have the phone.
Any suggestions?
GG
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Exactly the same situation here. Placed order on Sunday, they failed to call me back on the Monday when 1000 units came into them, so I never got one of those, so i was advised to place my order online as more expected Friday and I did, now got an email saying early December. Called Voda who were very apologetic and if I can wait till the 12th then they will compensate me as I should have had my phone by now.
fards said:
yes got to the HTC uk site and the "Buy" have a look at shops people selling them..
there's several there that have them in stock/
Play.com have them in stock on free delivery at £499 (or did at time of writing)
I got mine from cleverkit.com next day delivery for £5
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Check out Insight, they got them for £486
http://uk.insight.com/apps/productp...ct_id=HTCTCHHD2&nbs_search=C=102&S=1016&M=HTC
Starfury said:
Called Voda who were very apologetic and if I can wait till the 12th then they will compensate me as I should have had my phone by now.
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Interesting, they never mentioned compensation to me! Maybe I was too polite.
GG
This phone has been a lot more popular than Vodafone thought it would be.
Apparently people stayed away from the HTC Magic when it came out because they hadn't heard of HTC.
Don't think we can blame them for everything. I hope you get one soon mate! Vodafone are usually pretty good with fixing problems. Especially when they create them!
Same problem with voda here, on top of that I enquired as what would happen with my number transfer (my pac expires 12 December) in case they can't deliver a phone by then, they told me they had no record of my pac/number to be transfered... ooops must have fallen into a black hole then lol.
Not bothered about waiting but very annoyed about not being informed about delays before ordering and the fact that they did the credit check straight away...
Sent a lovely email to the UK CEO (yes, I can be polite and explain things clearly when I want to lol). I've just got a reply from him (about 1 hour after I sent it) apologising for letting me down and saying he'll get someone from his office to call me to "see how we straighten this out"
Fast reply! That's damn good.
Hope you get them soon guys. I hope Vodafone fix it for you.
I admit I was impressed. I thought it'd take a few days to get a reply and that I'd just get a standard apology penned by the PR people. No idea how long till I get the call though but will keep you informed.
Some Vodaphone stores had stock in, looked at one in Taunton and Weston super Mare had stock. Would only do 24 month contract though so decided to wait.
Isadora said:
Same problem with voda here, on top of that I enquired as what would happen with my number transfer (my pac expires 12 December) in case they can't deliver a phone by then, they told me they had no record of my pac/number to be transfered... ooops must have fallen into a black hole then lol.
Not bothered about waiting but very annoyed about not being informed about delays before ordering and the fact that they did the credit check straight away...
Sent a lovely email to the UK CEO (yes, I can be polite and explain things clearly when I want to lol). I've just got a reply from him (about 1 hour after I sent it) apologising for letting me down and saying he'll get someone from his office to call me to "see how we straighten this out"
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If Voda call you and manage to straighten it out by getting you a device before the end of the month let me know and I will also mail the CEO as they have 2 pages of notes for me.
Starfury said:
If Voda call you and manage to straighten it out by getting you a device before the end of the month let me know and I will also mail the CEO as they have 2 pages of notes for me.
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Will do though I can't really see how they'd get me a phone if they can't get stock from HTC before December. Still, I'm hoping that at the very least my account will get a note along the lines of "do not mess up, the stupid cow will complain to the ceo" .
HD 2
I Phoned tmobile yesterday and was told the hd2 is in stock but only on a 18 month contract. Vodafone tell me they have sold all there stock over the weekend and will not be getting more until the 27th of nov. Vodafone are not listing 12 month contracts but if you phone them and ask they will offer one. I Just cant wait until the 27th.
mobilefun.co.uk
very good site, got mine next day !
original_ganjaman said:
Vodafone tell me they have sold all there stock over the weekend and will not be getting more until the 27th of nov.
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Me and many others with outstanding orders got this email from Vodafone:
"We have received unprecedented demand for the HTC HD2, and due to shortages from the manufacturer – we are experiencing slight delays in receiving your handset. We are doing everything we can to obtain further stock and will be the first to receive the next deliveries. Currently we expect these to arrive early in December."
That's a funny definition of slight delays Not sure where the 27th November date they've given you is coming from.
Vodafone are not listing 12 month contracts but if you phone them and ask they will offer one
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I couldn't get them to offer anything shorter than 18 months, so if 12 months is what you're after you may just want to order before they change their mind again
12 month contracts are very rare in premium mobiles these days. Given the lowest possible monthly amount is around £35 and premium phones are around £500 or so, the companies only get £420 out of you.
However, on an 18 month contract at minimum of £35 they get around £630 from you. At least this pays for phone.
As for stock, I would have hoped they could have had more in before the start of December. Must be because the phone has probably been more popular than HTC imagined it would be.
Hi guys,
Long time lurker here. I order the DX online on 8/10 and I'm still waiting. The VZW Web says Shipping 8/31, and I noticed someone else ordered theirs on 8/9 and received it this week even though the shipping date was 8/25 then.
I'm just wondering if there is anyone else in the same boat as me or if they were one of the lucky ones to get theirs recently.
TIA
crashDAU
What I was told by the Rep is they get sent out in the order purchased but the backorder date is the latest it should ship out.
Sent from my DROIDX using XDA App
I ordered mine on july 31st and they told me i would have it by the 24th. Much to my suprise it was on my door on the 11th! Hope you have the same luck, you will not be disappointed.
Sent from my DROIDX using XDA App
Still waiting also, mine should be here on the 23rd, but I hoping for tomorrow.
I ordered mine in store on 8/15. Had a shipping notice in my inbox late that night and received 8/17. The salesperson in the store and the website that day put the ship date towards the end of the month. I was plesantly suprised! Hope you get yours soon. I love it! I have been a WinMo user since 2000! and decided to jump ship and loving it.
wylietv said:
I ordered mine in store on 8/15. Had a shipping notice in my inbox late that night and received 8/17. The salesperson in the store and the website that day put the ship date towards the end of the month. I was plesantly suprised! Hope you get yours soon. I love it! I have been a WinMo user since 2000! and decided to jump ship and loving it.
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Im not even gonna tell you how jealous I am. lol I ordered mine on the same as day you, over the phone. The rep told me that phone should be shipped out by the 31st, but I am hoping & praying I will receive it b4 then.
Ordered on the 12th... still unpatiently waiting...
This wait is murdering me. I've already written off my current phone(storm 2). I now treat it like a step child.
Woo-Hoo!!!
Thanks everyone. After placing this post....my new toy showed up!!! =D I am over the top.
For those of you who've ordered after the tenth, it looks like they are going out as KingAroan stated....so it shouldn't be long for you now!
crashdau said:
Thanks everyone. After placing this post....my new toy showed up!!! =D I am over the top.
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Congrats!! Easily the best phone l i've ever owned
Sent from my DROIDX using XDA App
Coming from the tp2, this phone is the next best thing. Most definitely faster. An it really isn't a difficult learning curve.
Sent from my DROIDX using XDA App
Killing me.
Bought two via local brick and mortar store on the 11th... Nothing yet (no email from FedEx). The date I was given was the 25th. Good to know others are getting theirs, hopefully won't be long!
*Edit: Just to confirm, I was told I'd get tracking info via email from FedEx when it ships out... Did those of you that received yours get emails first? or did it just show up?
I received an email from Verizon with tracking info. I also receive an email when my bill is ready to pay. My wife didnt give VZW an email so she did not get notified.
I ordered mine on 8/13 and no word yet. I have fully resigned myself to wait to the first, but it'd be a very welcomed surprise to get it early.
i ordered mine on 8/16. No love yet- of course. I am keeping my eye out for fed-ex and on this thread to see when you all start getting yours.
Ordered Mine Today - 8/20
Hope you guys get it fast!
I got lucky and snagged one at Walmart :-D
Ordered on the 11th. Picked up by FedEx on the 22nd
Scheduled for overnight delivery by the 24th.
Ordered 8/11 in-store
Received notification 8/22, estimated delivery 8/25
Shipping from Memphis
I ordered mine on a Wednesday after work, and I would have had it the following Wednesday if I had been home to sign for it from Fedex...so the "two week wait period" is a little off, they're probably saying that just in case it takes a little longer than a week.
I have ordered the Asus Transformer on 13/4, and really looking forward to receive it on 21st as i have booked a slot on that day..
however the Comet rang me just before telling me that the transformer will be delayed AGAIN and won't get mine before 9th May! i was quite shocked and kinda disappointed with that (though i understood the supplies...) as i have pre-ordered it for so long and they told me there were stock available for me at the beginning.
Now i am holding a Xoom, but i will have to return it in 21 days if I have made up my mind on picking one of them, arghhh asus really fuc*ed me up
Doesn't bode well for my delivery due on the 28th then
wilbur-force said:
Doesn't bode well for my delivery due on the 28th then
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maybe i m the minority unlucky one
Mines due on the 28th also no contact yet
LEEDROID DESIRE HD using XDA PREMIUM
combat goofwing said:
Mines due on the 28th also no contact yet
LEEDROID DESIRE HD using XDA PREMIUM
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I rang them this morning to change my delivery address, and they told me it won't change the delivery time. After a few minutes they rang me back and told me about this piece of news. FML
just went on their website, now the earliest delivery time would be 3rd of May....i am thinking of ringing them again and know about this
I suggest you email asus with your order so you are on file for the keyboard offer,I did it yesterday and they said once on file the offer was available to me even if the tablet arrives past the offer date
LEEDROID DESIRE HD using XDA PREMIUM
combat goofwing said:
I suggest you email asus with your order so you are on file for the keyboard offer,I did it yesterday and they said once on file the offer was available to me even if the tablet arrives past the offer date
LEEDROID DESIRE HD using XDA PREMIUM
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Yep. I'm going to send an email to register and then sulk if it doesn't arrive on the 28th
combat goofwing said:
I suggest you email asus with your order so you are on file for the keyboard offer,I did it yesterday and they said once on file the offer was available to me even if the tablet arrives past the offer date
LEEDROID DESIRE HD using XDA PREMIUM
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yeah i do think about this once i heard the news..
would definitely send them an email before the deadline
I've just spoken with Comet after the dreaded answer phone message. I was due for delivery this Thursday and I have been bumped to the 9th May. They informed me that all 695 pre orders are going to be moved back and that no one will recieve one before this date. Sorry all!
Asus have failed to supply the number of Transformers that were expecting.
They also have no idea of when the keyboard will be coming into stock.
try carphonewarehouse, thats where i got mine last week, they had the one with the keyboard dock ready to ship out too, as one of the rep tells me on the phone while i was ordering the tablet from him.
boiboi_67 said:
try carphonewarehouse, thats where i got mine last week, they had the one with the keyboard dock ready to ship out too, as one of the rep tells me on the phone while i was ordering the tablet from him.
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just checked the carphonewarehouse online, it was out of stock at the moment...
or u mean trying in stores? u are really lucky to get one
leeharo said:
just checked the carphonewarehouse online, it was out of stock at the moment...
or u mean trying in stores? u are really lucky to get one
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Out of stock...Unlucky mate
Asus didn't expect this haha
I got left a message too saying that delivery had been delayed from 21st till 9th of may, emailed asus so hopefully still get the keyboard offer and also emailed comet requesting refund of delivery fee and inquiring how definite the new date is (probably won't believe any reply though).
gbroon said:
I got left a message too saying that delivery had been delayed from 21st till 9th of may, emailed asus so hopefully still get the keyboard offer and also emailed comet requesting refund of delivery fee and inquiring how definite the new date is (probably won't believe any reply though).
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it's free to deliver on 9th according to their website...but i doubt they would refund me than 5 quid though..
There's 2 for sale on gumtree (at least there was) might get it a bit quicker
gbroon said:
I got left a message too saying that delivery had been delayed from 21st till 9th of may, emailed asus so hopefully still get the keyboard offer and also emailed comet requesting refund of delivery fee and inquiring how definite the new date is (probably won't believe any reply though).
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They did that to me to. I phoned them and they have rescheduled the delivery to 3rd of May.
I had one on preorder from amazon from the 4th of April. They then bumped delviery to the 1st of June. The moment I got the email about the amazon delay I checked comet which said they had them in stock.
So I placed an order with Comet around the 12th of April. They took my money straight away and scheduled delivery for the 21st.
Had a phone call yesterday telling me they can no longer deliver on this date. Now I am sorry but to take my money and hold onto it for a week is disgusting if they dont have physical stock. my order was not a pre-order but a sale. I asked for an immediate refund and told them of their shocking behaviour.
I have always hated bying anything from DSG or comet stores and this just proves why. never again!!!
Good job I kept my pre-oder with amazon I am happy to wait until June now.
Comet sucks ass!!!
ebuyer still taking pre orders with 77 still available from 22nd april
just ordered one from laskys, claimed to be delivered on 26th.
with a quidco voucher code u would only need to pay 360.99
At the time of posting this. Ebuyer says that they have 40 in stock for next day delivery.
Regards,
Dave
As theres a thread for every other retailer, i wondered if anyone else had preordered with vodafone? For me online tracking said not dispatched yet, called them about 3pm and their status said pending dispatch, the guy seemed optimistic that it would be dispatched before the end of the day however i have not had any notification. Any other experiences?
Not heard anything yet. Mine is still sitting there as not yet dispatched. Spoke to a guy over the online chat, and he said it was down on my account as due for delivery on the 28th, but nothing has come up yet on my tracking, so I'm assuming at best, it will be dispatched tomorrow. My order should be delivered to a local store as I'm away from home at the moment, so hopefully it gets there by Friday..
Did you happen to get a separate notification that you'll be receiving the headphones as well?
Ghosteh said:
Not heard anything yet. Mine is still sitting there as not yet dispatched. Spoke to a guy over the online chat, and he said it was down on my account as due for delivery on the 28th, but nothing has come up yet on my tracking, so I'm assuming at best, it will be dispatched tomorrow. My order should be delivered to a local store as I'm away from home at the moment, so hopefully it gets there by Friday..
Did you happen to get a separate notification that you'll be receiving the headphones as well?
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no, as i understand it no one did, when did you order? i was on the 18th
frankie99969 said:
no, as i understand it no one did, when did you order? i was on the 18th
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18th as well. When I ordered I actually went though the process with an advisor, as I specifically asked if they still had headphones available when I ordered, to which I was told yes. But nothing came up in my tracking, so was just wondering if it had on anyone else's.
I ordered on the 18th or 19th, got a confirmation over the phone that I would definitely be getting the headphones and that I would receive everything on Thursday 28 February 2013. I received a confirmation email on the 19th and within it I was informed that DPD would be in touch with tracking info etc.
I called VF this AM and they have advised that they haven't received stocks as yet. Their website still showed pre-order until about 9am. Somewhat annoying!!!
I pre-ordered the phone yesterday (27th) and received an update today morning saying that the phone is currently out of stock.
I pre-ordered mine on the 14th Feb for store delivery. Not heard anything yet, I've a feeling that I won't be receiving it this week.
Some news from Vodafone...the handsets are in and my order was just received by the warehouse at 16.30 and is in process and my headphones are there too...
With a bit of luck I will get a text message in the morning informing me that the phone will be delivered tomorrow, worst case is I will receive the phone on Monday...
Here's hoping for tomorrow, fingers crossed!!!
Sunnychad said:
Some news from Vodafone...the handsets are in and my order was just received by the warehouse at 16.30 and is in process and my headphones are there too...
With a bit of luck I will get a text message in the morning informing me that the phone will be delivered tomorrow, worst case is I will receive the phone on Monday...
Here's hoping for tomorrow, fingers crossed!!!
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hopefully im in the same boat as you, ordered on the 18th, called at 18.30 but the warehouse had closed at 6, ill be pished if it doesnt though
Just got a despatch confirmation, odd thing was i got a duplicate confirmation email about half an hour before this, first received on the 19th. Just waiting on a dpd tracking number now
I got nothing...not happy I probably won't have a fun weekend getting to know my new friend. Do you know if you are getting the headphones?
Sunnychad said:
I got nothing...not happy I probably won't have a fun weekend getting to know my new friend. Do you know if you are getting the headphones?
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cant be sure, but im optimistic as no one has said they didnt yet
I have been informed it is out for delivery today so, at work so expect an update this evening...
I've had an order despatched email this morning :fingers-crossed:
delivery between 11.34-12.34, cant wait
frankie99969 said:
delivery between 11.34-12.34, cant wait
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I guess mine will be turning up tomorrow then as my despatch email was about 12 hours behind yours. When did you place your pre-order just out of interest? I did mine instore on 14/02
CinqUK said:
I guess mine will be turning up tomorrow then as my despatch email was about 12 hours behind yours. When did you place your pre-order just out of interest? I did mine instore on 14/02
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Online on the 18th, obviously that doesnt mean much, someone else has pointed out that the colour could be causing the delay, mines black so i would assume they would be better stocked with that?
frankie99969 said:
Online on the 18th, obviously that doesnt mean much, someone else has pointed out that the colour could be causing the delay, mines black so i would assume they would be better stocked with that?
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My order seems to have been processed as an online order as the guy in the store went on the website and ordered it whilst I stood there. I've also got an order number starting WEB-000000etc. I went for black as well so hopefully it won't be too far away, still waiting on the DPD email though...
just arrived, at exactly 11.34, kudos to dpd, complete with headphones, the phone is huge compared to my arc!
frankie99969 said:
just arrived, at exactly 11.34, kudos to dpd, complete with headphones, the phone is huge compared to my arc!
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I've just had a text saying mine is ready and waiting at the store
I'm also making the jump from an arc :highfive:
Ok so phone is ordered and I'll be trading in my DHD as well. Bye bye old metal phone....Hello new shiny silver ONE!
Fingers crossed 3 have told me it could come next week (but the expected date on their website is in fact just a latest expected date) but they'll let me know, and if they let me know. I'll let you know!
Also buymobilephones.net told me that they were expecting stock by the 18th so there could be hope hat HTC are back on track and have pulled it back. Atleast on the Silver handset anyway.
So if you're being put off by a possible wait its worth asking the question rather than just not bothering because you think its late anyway.
Sent from my Desire HD using xda app-developers app
mega news! hope handtec get their share!
I pre-ordered the black one by handtec, i will ask them if they still expect their delivery on 25th march.
(sorry for my english)
Just to let you know buymobilephones.net are known to lie about when they will be receiving stock.
abhs89 said:
Just to let you know buymobilephones.net are known to lie about when they will be receiving stock.
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was going to say - there are a LOT of complaints on their FB page about devices not arriving on time
maxbe said:
I pre-ordered the black one by handtec, i will ask them if they still expect their delivery on 25th march.
(sorry for my english)
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Yeh worth an ask then post it up in.here and I'll change the OP and title to show everyone what dates are now possible.
abhs89 said:
Just to let you know buymobilephones.net are known to lie about when they will be receiving stock.
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Ah nips! Let's hope 3 aren't the same. P4u have been known for spinning a good yarn aswell.
djbenny1 said:
was going to say - there are a LOT of complaints on their FB page about devices not arriving on time
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Ah well we shan't hold our breath for them then lol.
I'll still let you know if o hear from 3 next week. I was told possibly as early as Tues but we will see. I'm not expecting anything.
Sent from my Desire HD using xda app-developers app
I had same conversation with CPW last week they told me while estimated date on the site and sent out in Texts is 29th there is a chance stock will come sooner, I'm so hoping mid next week
Buymobilephones.net have updated me on Twitter saying 28th.
Perhaps 3 were indeed just pulling a fast one.
Sent from my Desire HD using xda app-developers app
Anyone had any updates as yet on deliveries? Been trying to get through to someone at 3 that knows anything at all about anything but it seems today they're only letting people that at aged 30 are still having their asses changed by their mothers answer the calls!
Has anyone been able to speak to anyone sensible this week yet? Anyone received any delivery updates from anyone in regards to their order/phone delivery?
Belting, I hope so
Sent from my HTC One X using xda app-developers app
Regarding 3 - I ordered the silver version on Saturday afternoon - spoke to someone on the helpline yesterday (Monday 18th) and she said it would be delivered today (19th), but I rang again to confirm this morning but it was still in the warehouse and not due for despatch later today. Rang again a few minutes ago to see if was going out tonight, but now been told that only orders made on or before last Friday would be going out this week - any orders made Saturday onwards would be delivered for the 28th (which is fair enough I suppose, as that's what it said on the website when I ordered). Thought there was a sneaky chance I might get it early for a moment, but not to be.
benny145 said:
Regarding 3 - I ordered the silver version on Saturday afternoon - spoke to someone on the helpline yesterday (Monday 18th) and she said it would be delivered today (19th), but I rang again to confirm this morning but it was still in the warehouse and not due for despatch later today. Rang again a few minutes ago to see if was going out tonight, but now been told that only orders made on or before last Friday would be going out this week - any orders made Saturday onwards would be delivered for the 28th (which is fair enough I suppose, as that's what it said on the website when I ordered). Thought there was a sneaky chance I might get it early for a moment, but not to be.
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Yes I was told there was a chance of delivery today but apon calling today it was like everyone had forgotten the One existed or something. Acting properly stupid! They said they had stock coming in and I could hopefully have it by today but it seems they're saying one thing and doing another!
I don't mind too much as long as it does come by the 28th as promised, but it annoys me that they say something to get your hopes up then don't follow through. Gits!
Sent from my HTC Desire HD A9191 using xda app-developers app
handtec official site was updated. (I'm sorry I omitted an important word)
Due in soon pre-order now
Expected date 27 Mar, 2013
:good:
kechappuuma said:
official site was updated.
Due in soon pre-order now
Expected date 27 Mar, 2013
:good:
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HTC official? Link?
weaselEST said:
HTC official? Link?
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Three : Estimated delivery date: Tue 30th April
compact_bijou said:
Three : Estimated delivery date: Tue 30th April
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Crazy. Where are these dates coming from.
weaselEST said:
Crazy. Where are these dates coming from.
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Three's own website.
Guardian:
"in a statement on Wednesday afternoon, after this story had been published, HTC said:
"The HTC One will start rolling out to customers from mid-March 2013 with our biggest
priority being to get the device to people both quickly and efficiently."
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So, as and when it arrives.
compact_bijou said:
Three : Estimated delivery date: Tue 30th April
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That's for Black version.
Silver is on March 28th.
Palla71 said:
That's for Black version.
Silver is on March 28th.
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And yet Phones 4 u told me about 20 mins ago that they could send me a Silver one today if I wanted one??
I don't understand how every reseller has such different stock levels, availability and delivery dates....HTC have announced on Twitter that they've been rolling the phone out since Friday gone!!!
Well 3 said I'll be definitely receiving the htcONE on the 28th next week!! Just gotta wait I dont even have a phone right now which makes it even harder