[Q] Problems updating apps - Focus General

I keep having trouble updating apps. For instance now it tells me that there are 3 apps that need updating. I tell it to update, it downloads the update then it says "attention required. tap here".
I tap and it says "can't play or download. There's a problem with the license".
These are just free apps and not large and I'm not letting it lock mid update or anything like that. I've worked around it by deleting the apps reinstalling, but it keeps happening the next time it needs to update.
Any ideas?

I had a problem like this, and it's a really poor design of this page; Where it says 'attention required' on the download page, hold down and a context menu will appear with 'retry' and 'cancel'

I have retried over and over and it just never completes. I deleted the update and I restarted the phone and still the same thing.
Getting a bit annoying

Still can't update any apps. Am I the only one?

Are they trial versions? Seems to be an issue where an update is pushed out for the paid version that doesn't apply to the trial, and the update doesn't go through but you still get notified about it. That's what I've heard (secondhand) from MS support, anyway.

Thanks for the reply. I deleted just about all the apps and it looks like updates started working again. Of course when I deleted the apps it wouldn't let me reinstall apps again, even one's I've paid for. This seems to have settled down after some time and a couple phone reboots.
All in all the whole marketplace and updating thing seems like a real mess from what I have seen, even when things are working right.
I hope we get some updates sometime soon.
Thanks again
-Will

willp2 said:
Thanks for the reply. I deleted just about all the apps and it looks like updates started working again. Of course when I deleted the apps it wouldn't let me reinstall apps again, even one's I've paid for. This seems to have settled down after some time and a couple phone reboots.
All in all the whole marketplace and updating thing seems like a real mess from what I have seen, even when things are working right.
I hope we get some updates sometime soon.
Thanks again
-Will
Click to expand...
Click to collapse
willp2, did the apps reinstall when you synced your phone or did you have go to marketplace to redownload them? I'm having the same problem. Except one of the apps is one I purchased but never got to download because of the error.

I had to re-download them. It wouldn't let me at first, but after rebooting the phone I was able to redownload from the phone. I was never able to reinstall from the Zune desktop.

Related

[RESOLVED] Market problems anyone?

********************************************************************************
I guess this is a problem on googles side not our phones side. this seems to happen if you try a 2.0 ROM and use your normal market sign in on a 2.0 build.
I started messing around and came up with a solution and it WORKS
Download the AOSP 1.6 build HERE put that onto your sd card in the root directory
Boot into recovery and NANDROID backup
Now Wipe Device
Now install the zip from the sdcard and once finished reboot
Download Googlebit HERE
unarchive google bits to c:\android-sdk-windows\tools
open a command prompt
cd c:\android-sdk-windows\tools
adb remount
adb push system/framework /system/framework
adb push system/etc/permissions /system/etc/permissions
adb push system/app /system/app
adb reboot
Setup Market with your not working account (the one that we need to work on 1.5)
Download and install a copy protected app (like Twidroid Free)
Boot back into Recovery
Wipe Device
Now restore your nandroid backup of 1.5 Cupcake
Reboot phone and goto market let twidroid re-install if it tries to and do not interupt
Manually Reboot phone
Now the copy protected apps should be showing again.
Your previous downloaded apps might not show in downloads anymore but wait a while and they will all come back
Mine is now working perfect.
I have the same problem, as have several others after flashing 2.1 then reverting back.
The theory is what you stated, that it will fix itself over time, but I have yet to see that happen.
I also can access my purchased apps, but a lot of others are missing.
It would appear it is up the Google to fix this problem. Flipz mentions this on his site:
http://geekfor.me/known-issues/known-issues-open/market-items-not-showing-after-using-2-1/
http://geekfor.me/known-issues/known-issues-open/market-items-not-showing-after-using-2-1/
It's on Google's end.
Edit: crunchy beat me to it.
Haha, only by mere seconds.
Well I doubt Google is working on a fix since this is not an official release. We may just be screwed on this one.
You think we could contact them about the issue? Problem is we are not even supposed to have the 2.1 yet.
I do not want to use a different account since my purchased apps are on the account I am using and this is my main account with all my contacts and Google voice and what not.
Any idea out there
Well, it has been a week now for me as well, and I still have no changes on the copy protected apps situation. So I don't know what to do.
I find it hard to believe that we are just "screwed" on this one. Or at least I hope... I have no plans to change my gmail account anytime soon.
Flip, are you even having this issue? Or any of the other "important" people responsible for making the 2.1 rom? And anyone else out there who have not spoken up? I am just trying to get an idea of who else is dealing with this.
lorsoblu said:
Well, it has been a week now for me as well, and I still have no changes on the copy protected apps situation. So I don't know what to do.
I find it hard to believe that we are just "screwed" on this one. Or at least I hope... I have no plans to change my gmail account anytime soon.
Flip, are you even having this issue? Or any of the other "important" people responsible for making the 2.1 rom? And anyone else out there who have not spoken up? I am just trying to get an idea of who else is dealing with this.
Click to expand...
Click to collapse
I wouldn't consider myself an "important" person. I have never actually put my google account info into any of the other roms (even before we knew this was an issue) so no, I'm not experiencing it. But that was just pure luck.
But honestly we saw this same thing when the Sprint 1.56 MR came out. Even after Google fixed the issue where our fingerprints weren't considered a "released" phone, it took some people's phones days to start showing the apps.
which paid/protected apps are you guys not seeing? Are you sure they are 1.5 compatible. I ran the 2.1 rom for a couple days when it first came out but I never noticed any problems with the market as a result. In either case this is certainly a known problem related to google.
I have not looked to see all the apps missing but any of the known barcode scanners are missing along with an eBay app I use and probably others. I cannot get twidroid, locale or any other protected apps.
Kinda sucks cuz when I go searching for an app I don't know how many are missing and if there may be a better choice but it will not display on the market
I am tempted to contact Google somehow and see if they can help us but like I said this is our fault we are not even supposed to have eclair yet.
Most of my purchased apps show just not the protected apps
I had the issue where market did not allow me to download plus i could not see protected apps. I went to settings/applications/manage application and cleared data for google apps, after that it had me sign in and everything showed up and it let me download again.
Hibernate said:
I had the issue where market did not allow me to download plus i could not see protected apps. I went to settings/applications/manage application and cleared data for google apps, after that it had me sign in and everything showed up and it let me download again.
Click to expand...
Click to collapse
I went through the same process and no luck.. it did have me sign back in, but still missing all protected apps.
Yeah, I am missing the same things. Twidroid, Evernote, the Barcode Scanners (although ShopSavvy can be found on their website, they provide it), and the other usual suspects.
I haven't tried the whole wiping google apps thing yet because last time I did that it refused to let me sign back in, and I really don't want to be in that situation at the moment. I'll try it later.
Do we have anyone that had this issue and recovered from it?
And if there are others still dealing with this, come forward!
I am having this issue, randomly, on stock HTC Hero with Sprint MR. So ****ing annoying.
Just realized that this IS probably because of going to 2.1 then back to 1.5.. which I did.
Can't see Yelp, Twidroid ... ****, anything.
well i had this problem, so i ran the RUU to revert to stock and its still there, so i can confirm its on googles end cause my phone was completely wiped, i made a new name for the time being and all the apps show up with this, i just rooted and loaded a new rom so luckily i have my paid apps on my sd card and can use them but if i delete them im f'ed until a fix comes out
Well still no fix for me it has been well over a week and almost two weeks now and I still have no protected apps showing I do not think that this will fix itself with time.
I wonder who we could talk to at Google to see if they could help us
I have the same bug after trying 2.1. I havent seen those apps like twidroid, etc in nearly 3 weeks. I don't believe this is an issue that will resolve itself. I guess I'll just wait for a new update, or whatever.
Semantics said:
I have the same bug after trying 2.1. I havent seen those apps like twidroid, etc in nearly 3 weeks. I don't believe this is an issue that will resolve itself. I guess I'll just wait for a new update, or whatever.
Click to expand...
Click to collapse
Same here. It's been AT LEAST one whole week, but I'm positive it's been longer, and none of the missing apps have resurfaced.
Ok I think there is a fix please refer to first post for instructions and try. If it works please post back so we can mark this as resolved and help out all the people that have this problem.
-James
zippy-man said:
Ok I think there is a fix please refer to first post for instructions and try. If it works please post back so we can mark this as resolved and help out all the people that have this problem.
-James
Click to expand...
Click to collapse
Good work zippy-man. A lot of steps but hell, if it gets the market back then it's perfect! Hopefully some people suffering from this can test it out soon and let you know if it worked for them too.

Slingplayer gone from market after update?

I did a full wipe to stock to apply the patch. Wasn't worried about backing up apps as I have never minded just redownloading them through the market.
Anyone else though notice SlingPlayer will not appear in the market now after the I07 update?
edit: Dug in my archive of phone backups and I did have a backup of the slingplayer apk. So now I see why it's gone. Samsung broke it with this update. It works over 4G and 3G but refuses to connect to my SlingBox via Wifi.
So.. An update cripples a $30 app. Wonderful.
Fandango
Live Scores
Desktop Visualizer
are few that were missing for me
Half of my paid apps are missing after the update but I think I kind of pin pointed the problem and do not know why it is doing it.
Root the phone after DI07 everything still works.
BUT the moment any stock .apk is deleted thats when all these apps start to disappear and not exist in the market when they are still there.
Do not know why it does this but on another forum people are saying those are "copy protected apps" even though its free.
I have no clue
Thanks for confirming some other paid apps are also gone.
We'll see what happens when this officially goes official. Hopefully they'll start appearing in the market again.
Well this is official I believe. It was suppose to launch yesterday 9/16
I flashed to stock before the update and never deleted any system apps or re-rooted after and I still have some protected apps that are not showing up in the market.
Did di07 now out of town and need sling player for the games.any idea on how get the market place to work?

Market problems - help?

Ok first of all lt me start by saying I did search this, but couldn't find anything relating directly to my problem. So now I will ask here. A couple days ago I went into the market browsing apps. I didnt even install anything but I got the updates pending notification. So I go into the my apps screen and choose the update all method. Now I know this usually works kind of half way because I have some custom themed apps on my phone that won't update because I didn't install them through the market (I think). Anyway they all download fine but when the actual download completed they all just sort of paused and had that horizontal scrolling effect you see just before it starts the actual install, which I've gotten before just never with all of them at once. Anyway what I usually do is just cancel the download and start it up right there after the cancelling. This time I did it and it immediately force closed on me. And wouldnt even let me open the market at all w/o fc'ing. I've tried several different market apk's and only with the most recent update I found could I open the market at all. But even then it still force closes when I click an app to review it. Any ideas how I might troubleshoot this? Logs to look at or somethin? Help?
cd's or tapes?
Go to 'manage applications' and clear data/cache for both market and market update.
I couldn't find the market update apk for my rom. (Epic experience, rfs, froyo, btw..) but I did it for the market one and it had no effect.
cd's or tapes?
Try clearing data for 'download manager'
Sent from by Bonzai'd Epic 4g.
Still a no go. Do you think if I try a different google account?
cd's or tapes?
I'm out of ideas, the things I suggested have always worked for me, but I was not getting FC's. If I were you I'd wipe cache/dalvik and re-flash the ROM, you won't lose data.
Ok this happened to me a few roms ago. What worked for me was to open the google talk app, login to it, and that re synced my google account info with the market app. And then downloads would actually start downloading. I read this solution in a thread and forget the orig. poster or i would cite him. Hope it works for you.
Edit: after re reading your pos I think I might of jumped the gun on my reply. Maybe this won't work for you.
Sent from my SPH-D700 using XDA App
Its cool guys I ended up reflashing.. I had to update my rom anyway I guess. Thanks for the help though every little bit counts.
cd's or tapes?

Market Aggravating

I keep getting the notice I have updates, then when I go to the market, sure enough ,there are apps that say they can be updated, but you click on them, and no option to update. Just open or uninstall...
WTF?
Must be problems with the Market server.
I used to have a problem with Market whe I had my MT3G. Would tell me that I had an update, download it and then tell me installation failed. But the download was completed. So I had to go to the directory and look for the APK and install it from there.
The problem I'm having is that I get a notice that theres an update...but when I go to the market I have to go through all my apps to find the update
Sent from my BAD @$$ EVO using XDA App ;-)
HipKat said:
I keep getting the notice I have updates, then when I go to the market, sure enough ,there are apps that say they can be updated, but you click on them, and no option to update. Just open or uninstall...
WTF?
Click to expand...
Click to collapse
Yeah this has been happening to me since the new version.
If you give it an hour or so it will be able to update.
Not sure what's causing it.
Maybe the update is submitted and for whatever reason is shown before its ready to be downloaded?
I've found I have some issues if my LCD density is set differently than the default. Every few days I reset it to 240, reboot, and update everything, then change it back to 200.
I have been seeing the same thing. It keeps telling me that Titanium Backup has been updated. Annoying.
When i have a update from market it downloads but freezes at 100% downloaded. Then i have to reboot my evo to redownload and install flawlessly, and automatically
sent from workaholic,flashaholic, and gamer.

What app to freeze to stop getting update notifications

I'm not interested in going through the process of restoring my phone every month so I can flash these incremental updates. I know on my older Androids that there was an app/program I could freeze with TiBu that would stop the phone from checking for updates. Can anyone tell me which app that is on our Nexus 6P?
I don't mind going through the steps for a real update, I just want to make the decision myself on when that's required.
jejb said:
I'm not interested in going through the process of restoring my phone every month so I can flash these incremental updates. I know on my older Androids that there was an app/program I could freeze with TiBu that would stop the phone from checking for updates. Can anyone tell me which app that is on our Nexus 6P?
I don't mind going through the steps for a real update, I just want to make the decision myself on when that's required.
Click to expand...
Click to collapse
I killed updates from the play store and that killed the ongoing notification of the update. Still downloaded it automatically but at least I don't have to see it.
Thanks, but I am hoping for something a bit more surgical than that. I have Play Store set to notify me of updates, but not install them automatically. I'd hate to turn it off completely.
Same research
I was doing the same research several time ago, but without luck, I already tested cleaning data from PLAY SERVICES, and disable the automatic aupdates from PLAYSTORE, no onde of them works in they way you expected too, after some reboots it comes back again, I just tried to disable the UPDATE SERVICE and worked but not after rebooting which keeps the problem, I will let you know if I find something.
jejb said:
I'm not interested in going through the process of restoring my phone every month so I can flash these incremental updates. I know on my older Androids that there was an app/program I could freeze with TiBu that would stop the phone from checking for updates. Can anyone tell me which app that is on our Nexus 6P?
I don't mind going through the steps for a real update, I just want to make the decision myself on when that's required.
Click to expand...
Click to collapse
I tried shutting off notifications from Google Framework Services, as suggested in another thread, but I still get the update message upon reboot. I also froze DMService, but that didn't work either.

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