Database Users

[Q] Problems updating apps

I keep having trouble updating apps. For instance now it tells me that there are 3 apps that need updating. I tell it to update, it downloads the update then it says "attention required. tap here".
I tap and it says "can't play or download. There's a problem with the license".
These are just free apps and not large and I'm not letting it lock mid update or anything like that. I've worked around it by deleting the apps reinstalling, but it keeps happening the next time it needs to update.
Any ideas?

I had a problem like this, and it's a really poor design of this page; Where it says 'attention required' on the download page, hold down and a context menu will appear with 'retry' and 'cancel'

I have retried over and over and it just never completes. I deleted the update and I restarted the phone and still the same thing.
Getting a bit annoying

Still can't update any apps. Am I the only one?

Are they trial versions? Seems to be an issue where an update is pushed out for the paid version that doesn't apply to the trial, and the update doesn't go through but you still get notified about it. That's what I've heard (secondhand) from MS support, anyway.

Thanks for the reply. I deleted just about all the apps and it looks like updates started working again. Of course when I deleted the apps it wouldn't let me reinstall apps again, even one's I've paid for. This seems to have settled down after some time and a couple phone reboots.
All in all the whole marketplace and updating thing seems like a real mess from what I have seen, even when things are working right.
I hope we get some updates sometime soon.
Thanks again
-Will

willp2 said:
Thanks for the reply. I deleted just about all the apps and it looks like updates started working again. Of course when I deleted the apps it wouldn't let me reinstall apps again, even one's I've paid for. This seems to have settled down after some time and a couple phone reboots.
All in all the whole marketplace and updating thing seems like a real mess from what I have seen, even when things are working right.
I hope we get some updates sometime soon.
Thanks again
-Will
Click to expand...
Click to collapse
willp2, did the apps reinstall when you synced your phone or did you have go to marketplace to redownload them? I'm having the same problem. Except one of the apps is one I purchased but never got to download because of the error.

I had to re-download them. It wouldn't let me at first, but after rebooting the phone I was able to redownload from the phone. I was never able to reinstall from the Zune desktop.

New marketplace keeps re-populating updated apps

I was wondering if anyone else had this problem with the new Market. 3.0.27?
When I go to update a few apps that need updating they will update, then an hour later or so they show up again in the list of apps under Marketplace that need updating.
It's like it re-populates itself. I updated Trulia, Chomp, & something else & it shows there is still an update when there actually isn't. Is there anyway to clear this, or is this some type of bug?
I've tried to update Chomp like 5x & it is still the same version & even shows it was updated. All of the sudden it shows up again in the Market as needing updated.
It's like the Market won't clear it as already being updated.

Does the same thing to me. Very annoying.
Sent from my SPH-D700 using XDA Premium App

clear data?
maybe in cwm wipe dalvik n cache?

musclehead84 said:
Does the same thing to me. Very annoying.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
At least i'm not the only one
Haven't tried the info below your post though.
Odd deal though.

Mine stays like that even after I update apps, but goes away after a while.
Sent from my SPH-D700

Have the same problem... not very diggin the new market
Sent from my SPH-D700 using XDA Premium App

I have .27 but it still has the problem of not showing all of my apps in the "my apps" section. I've tried to clear data & cache which did nothing. I never noticed this in the old Market but downgrading doesn't fix it either so i am back on the new 1... any1 know how to fix it?

So there seems to be a bug somewhere, but who knows where. Is there anyway to contact Google or post somewhere about this issue? Since you can't download it from the Marketplace (since it is the Marketplace) where do you post these bugs?
Mine still shows all 3 as updates. Also too i've noticed that automatic updates sometimes unchecks itself. I'll look at the Chomp update & it is greyed out when I actually checked it.
All I know is that it is annoying & needs a fix So if anyone finds one, please let us know.
I actually never had that problem with the last Market so I assume it is the file.

No issues on stock froyo.
- Ron

quickstang said:
I was wondering if anyone else had this problem with the new Market. 3.0.27?
When I go to update a few apps that need updating they will update, then an hour later or so they show up again in the list of apps under Marketplace that need updating.
It's like it re-populates itself. I updated Trulia, Chomp, & something else & it shows there is still an update when there actually isn't. Is there anyway to clear this, or is this some type of bug?
I've tried to update Chomp like 5x & it is still the same version & even shows it was updated. All of the sudden it shows up again in the Market as needing updated.
It's like the Market won't clear it as already being updated.
Click to expand...
Click to collapse
Does it with Go Launcher and Go SMS and it's pissing me off

I wonder if the ROM has anything to do with it or the version of the Android OS we are running.
I'm on 2.2.1
ACS 1.2
Genocide 2.0
That's what i'm running on mine.

quickstang said:
I wonder if the ROM has anything to do with it or the version of the Android OS we are running.
I'm on 2.2.1
ACS 1.2
Genocide 2.0
That's what i'm running on mine.
Click to expand...
Click to collapse
IDK but I wish Google would fix it. I am running stock & have never rooted my device. I don't think I've seen the unchecking issue but it never has all my apps in the "my apps" section. Even when I did the last Maps update it was in there then I opened the market later & it was not in there. I can go to the app in the Market & on it's page it still shows as installed & set to autoupdate but never stays in the "my apps" section. I can see a few apps that stay in there like they should but most do not.
Thank God for Appbrain though otherwise updating apps or at least checking if apps had updates would be much more difficult

Did it to Facebook with me. That was the only time though.

Mine was doing this. Clearing data and cache from the app settings didn't solve it, but I used Titanium to detach the relevant apps from the market, then reattached with Titanium; it seems to have worked. I'm hoping this is just a temporary glitch that will get resolved.
Sent from my SPH-D700 using XDA App

I wish there was a fix for this now because I noticed that if you have an app that goes thru an update then the auto-update checkbox gets un-checked after you update. I noticed this with Friendcaster & Picasa Tool's latest updates

[SOLVED] Apps saying not installed, but they are.

In my market, it says i have all these apps not installed. But they are all installed. When i click on them it doesnt say install, it says open. The apps run fine n are in my drawer. Is there a way to fix this? Its just really annoying when my "Pro" keys arent being used. Like, titanium backup says im using the free version when i have the pro version installed, same for my launcher pro key.
Sent from the Darkside of the Atrix.
EDIT: can this be moved to the Q&A section, accidentally put in general. Thank you.

Same thing with me... google maps, youtube, and a few others are in the Not installed section, but when you select them it says installed, and you only have the option to open. I'm assuming they are still being checked for updates when I open Market... at least I hope they are. More annoying than anything else. Any thoughts?

Open up the "Manage Applications" and find Market. Clear the cache and reopen. Should show up now. Had to do that on mine.

Gr8Danes said:
Open up the "Manage Applications" and find Market. Clear the cache and reopen. Should show up now. Had to do that on mine.
Click to expand...
Click to collapse
Just tried, didnt work. Thx for tryin to help tho. Here is a screenie of what my apps looks like.
All the ones that say they arent installed, are.
Btw, dont judge me on my meet people app. Im lonely Lol.
Sent from the Darkside of the Atrix.

Gr8Danes said:
Open up the "Manage Applications" and find Market. Clear the cache and reopen. Should show up now. Had to do that on mine.
Click to expand...
Click to collapse
Yeah, have tried that multiple times to no avail.
Sent from my MB860 using xda premium

First screenie is it saying i have the pro key installed. 2nd screenie is of TiBackup saying i dont. Taken in the same minute.
Sent from the Darkside of the Atrix.

I have the same problem, and agree it is annoying.
It started happening when I did a titanium backup after unlocking. So I guess there must have been some problem syncronizing with market after.
I have solved the problem by uninstalling the applications that were listed as needing updates even though they were already updated. And when reinstalled, the notification went away. It's not a very elegant way of fixing the problem, I know.
If anyone else has a better solution, please advise.

I learned this method from another forum (can't remember where); it always works for me:
Exit all applications on the phone
Home > Settings > Applications > Manage Applications > All
Market: Clear Cache, Clear Data (OK)
Google Services Framework: Clear Cache, Clear Data (OK)
Reboot your phone
Open Market app and Accept the TOS
Market > Settings > Content filtering > Set level > Show all apps (OK)
Market > My Apps: no more missing apps, or false positives for updates
I've tested this many times with the new Market app on my AT&T phone in both stock GB and piCRUST. It always fixes the display of installed apps within the Market app itself. But the list of apps showing on the Market web site under My Account (https://market.android.com/account) may not be immediately updated with the results. Sometimes the Market web site will be updated later rather than sooner, or only partially rather than completely. But this local fix will usually affect the web listing to at least some degree.
(Space reserved for future rant on market web site lameness...)

Did it, now i get a server error everytime i open the market. Just reinstall apk of new market?
EDIT: just used task killer to kill it all then retried n it worked. All my apps are saying installed. Thanks so much.
Sent from the Darkside of the Atrix.

ac7brier said:
Did it, now i get a server error everytime i open the market. Just reinstall apk of new market?
Click to expand...
Click to collapse
I see that error occasionally after using this fix, but I also sometimes see it after re-flashing the phone, and after other seemingly unrelated actions. It usually goes away for me if I just turn on wireless first before opening the Market app (no need to reinstall it). I think it's related to some error in the app or settings initialization, and not specific to this clean-up routine or anything else.
And yes, I've found that using a task killer also seems to help. Maybe indicative of another app blocking the Market from opening correctly at first run? I don't know, but once it goes away it doesn't seem to come back.

Thanks, this worked flawlessly.

Could I suggest you add "Solved" to the title of this thread so others that might have the same issue could use this?
ac7brier said:
Did it, now i get a server error everytime i open the market. Just reinstall apk of new market?
EDIT: just used task killer to kill it all then retried n it worked. All my apps are saying installed. Thanks so much.
Sent from the Darkside of the Atrix.
Click to expand...
Click to collapse

live4nyy said:
Could I suggest you add "Solved" to the title of this thread so others that might have the same issue could use this?
Click to expand...
Click to collapse
Got it. Ive had to re do this fix after my phone shuts off, so its not permanent on my device. It might be for you, either way, it fixes it for awhile.
Sent from the Darkside of the Atrix.

ac7brier said:
Got it. Ive had to re do this fix after my phone shuts off, so its not permanent on my device. It might be for you, either way, it fixes it for awhile.
Click to expand...
Click to collapse
One other thing that will confuse the Market about what's kosher: using a non-standard LCD density.
In my case I had hard-coded build.prop to set ro.sf.lcd_density=300 and ever since I did that the Market website kept telling me that most of the apps I'd previously installed were not compatible with my Atrix 4G(!) My workaround was to revert to the default ro.sf.lcd_density=240 and then use the "LCDDensity" app to temporarily set it to 300. Whenever I need to go to the Market for something I just reboot the phone first and it reverts back to the default setting in build.prop.
If you've got it the other way around (e.g. build.prop is using a non-default setting, and you're using LCDDensity to override this back to the default), then that might explain why you're seeing this Market mischief return on reboot.
Even if you're not using LCDDensity (or you're using something else like "LCD Density Changer" which can make these changes permanent), you might want to check your current LCD density. Ditto for other property settings that might not be using their defaults.
Here's a list of all the things that the Market looks for to determine if a particular phone is compatible with an app:
https://developer.android.com/guide/appendix/market-filters.html

Market downloads

Has anyone else had the problem where you're browsing the market on your a500, click to download an app, and it simply doesn't download?
About 70% of the time (conservative estimate) the "taskbar" shows that an app is downloading, but the "My Apps" panel in the market doesn't show that download. If I leave it alone, the taskbar reports that the download completed, but I don't see the app anywhere. I also noticed that if I'm browsing the market on my PC and I send an app to be downloaded on my tablet, if the "My Apps" panel isn't open on the tablet, the app will not download.
I'm running the stock OTA 3.1 ROM.

I get that a lot. I am forced to hit back and then select install or download the app a 2nd time. Not sure why.

I have always had this same problem ,even after updates from the Market. I hate the Market. It turns into a major thing just trying to download anything. It's very frustrating and takes 10 minutes of trying, trying again, cussing, connection time outs. Its pretty bad when we have a Android device and its a Android market and they still can't get it right. Maybe it's a Honeycomb thing? Maybe they should call apple and get some advice?

> I am forced to hit back and then select install or download the app a 2nd time. Not sure why.
+1

common issue
Go into settings
Application
Manage applications
Browse to the market app
Clear app data.
This will sometimes fix that issue but only for a while
Worked for me
Good luck

I've had the same problem. Running Taboonay custom ROM version 2.0.

market
Same here have had that problem and so does wife. I get a kick out of wife she gets frustrated and impatient and swears at it.....lmao

So for a while there I was having the same issue. I went into clock work recovery and wipe dcache and battery stats and now all is well again. I would recommend that.
Sent from my A500 using XDA Premium App

My issues seems to be that when I try to pull down an app, it tells me that it is unable to purchase. And suggestions?

I've had that a few times where I couldn't purchase an app. I found that purchasing through the online market works fine and auto-installs into the right device. It might have something to do with the lack of phone and IMEI number; could be wrong though.
Also, buying stuff with my phone then installing on my tablet works fine.

Go to settings applications Tonto market app then clear . Simple fix. Simple fix

Tried all this stuff still dont work
So i tried all this stuff and it still wont even download anymore it just FC when i click the my apps button FC this is really annoying. Went to market on pc it even says the app is installed on my device and it is soooooo not. Saw on another thread someone said Google was blacklisting users they know are rooted which i think is just dumb and dont believe, who cares what we do to the device we are still running android and want to purchase apps from the store. super lame well gonna try few other things then guess reinstall rom and kernel and see if that helps thank got for titanium backup

[fix] market "incompatable" error solved!

for awhile i (and many other peple) have been getting messages on market in a yellow bar saying that certian apps are incompatable with their device. to fix this just use lcd density or a similar app to change resolution to 160, then download the apps. its that simple and the resolution is only temp. until reboot. hope this helps!

I have a different Market problem; Telling me i have updates, then I go to the list of apps that need to be updated, and they only have Open and Uninstall options, no Update option.

HipKat said:
I have a different Market problem; Telling me i have updates, then I go to the list of apps that need to be updated, and they only have Open and Uninstall options, no Update option.
Click to expand...
Click to collapse
Have the same issue.
The only way to resolve it is to wait a few hours.

Hell, I have some on there that have been listed for weeks, through several ROM updates
Swyped From The Hippest Phone Using XDA Premium

HipKat said:
I have a different Market problem; Telling me i have updates, then I go to the list of apps that need to be updated, and they only have Open and Uninstall options, no Update option.
Click to expand...
Click to collapse
if it happens often clear your markets cache then run rom managers "fix permissions" and reboot