[Q] HTC Synch - Outlook synch problem ... - HD2 Android Q&A, Help & Troubleshooting and Genera

I am using MDJ_FroYo_HD_v._4.4_MDJ_S7.6HD ROM. When I connect the phone with PC, it can not synch neither calender nor contacts. I get the warning message "Unable to copy contacts from PIM."
I basically want to synch my computer and my Android HD2 as I did with WinMo.
Thanks for your suggestions.

Pls try the following, it works for me
Many thanks to Dweebken who advise with the solution.
"
I was having this problem just now on an XP SP3 machine with HTC Sync V3.0.5511. (actually, I've been having the problem for a month or so now!). Froyo 2.2 ROM (Official HTC/Telstra release) on the phone. It was working at first for a few weeks then stopped working for contacts and appointments. I uninstalled and reinstalled the HTC software & drivers a couple of times without joy, and checked and rechecked Outlook 2010 settings and folder locations too (rebooting between each attempt).
What fixed it just now was: on the PC, clicking Start, then "Set Program Access and Defaults", selecting "Custom" then selecting "Outlook" in the "Choose a default email program" section. Restarted HTC Sync and plugged the phone in (with Outlook 2010 not running) and the error message is now gone. Checked my phone calendar for the appointments I'd added in Outlook today and confirmed they had synced to the phone correctly.
I hope this helps someone else. YMMV
"

Related

Active Sync Contacts

Hello everyone. I am have an issue when try to syncronize my contacts via active sync 4.1. When I establish my partnership between my PDA and my laptop, I can choos the contact tab in te partnership wizard. Everything looks good until I actaull syncronize. When I sync, contacts does not actually sync. When I look at the setting on the PDA, I see that contacts is unselected and I cannot selected.
I have tried repair my office. Uninstalling an reinstalling outlook as well as activesync. This is very frustrating... Any ideas??!!?? :shock:
Not reinstalling ! Isn't the problem...
In your contact unsync, you may have photo or notes...
either you remove photos and comments, or you recreated your contacts by adding photos and comments to it since the pda.
I have an M3000 Orange and the same problem...
Still having a problem syning contacts with AS4.1
Problem: Contacts option greyed out in 8125's syning option
Info: Cingular 8125, Outlook 2003, XP, via USB, Acitve Sync 4.1
I have tried searching...found this post but it did not help since none of the contacts have photo's or notes attached.
Found this post: http://forum.xda-developers.com/viewtopic.php?t=30287&highlight=contacts+gray+grey
But it never resolved the issue. I did try the suggestions - but still isn't working.
This post: http://forum.xda-developers.com/viewtopic.php?t=9389&highlight=contact+setting didn't resolve the issue either.
Just showing that I did try and do a search and combed through many posts but no solutions were found....any other suggestions?
Thanks.
Just a guess... I had similar problems when I first got my phone. Any chance that you brought in your contacts via the Sim?
You can copy or move contacts from the sim using the phone's SIM Manager app.
Bringing in Contacts
Nope. The contacts that were in the SIM have not crossed over. I want the contacts that are in Outlook. But as long as contacts is greyed out I can't. Thanks.
Same issue
Hi:
I have the exact same issue on my 8125. The contacts box is grayed out on the device's ActiveSync Options (unchecked). I am unable to sync contacts. Any idea what is wrong? I searched everywhere without any working solution???
ActiveSync issue
OK, I have a pattern that I use all the time that keeps me out of trouble. Perhaps it will work for you guys. Verify that Outlook on the PC has all the data you eventually want on the Wizard. Then, on the PC side "delete mobile device" in activesync. If that finishes and everything gets deleted from the Wizard, fine. Disconnect the Wizard, remove activesync 4.1 and update to 4.5. Do a hard reset of the Wizard (sorry, everything will be wiped out), and after its fully rebooted, correct the time and time zone settings in the Wizard, and reconnect to the PC.
If the "delete mobile device" doesn't look like it worked, try just disconnecting the Wizard, uninstalling 4.1 and installing 4.5, hard reset of the Wizard and continue as above.
When you first set up the profile, in activesync, uncheck everything EXCEPT contacts. So only the contacts will sync the first time. After that works successfully, add the calendar and tasks. After that try adding other stuff to the sync profile.
Good luck,

Sync Error on Vista

hey, can someone help me out here...im going CRAZY!!!
I'm running on Vista, Outlook 2007, WM6 PV3.
I get this error message on Windows Mobile Device Center:
View status%ActiveSync encountered a problem on the desktop.
I've been able to sync just fine but for some reason, I tried today and I got that message. I restarted to phone and computer, deleted the partnership and created a new one. It even erased all my contacts and calender data on the phone. Anyone know how I can get it to sync again without un-installing outlook?

ActiveSync stopped synching

I have ActiveSync 4.5 on WinXP SP3 on a Dell Precision.
My phone is a Samsung Epix with Windows Mobile 6.1
Up until a week or so ago I was able to synch my Outlook contacts, calendar and tasks with no problems (either USB or Bluetooth).
The first problem I saw was that when I went to sync ActiveSync would just keep trying to sync over and over for hours and never stop.
I looked at the log on my phone and it seemed that there were some problems with some recurring appointments. I ended up doing a hard reset on my phone and reinstalling ActiveSync.
Right after doing that there was an error trying to sync the contacts on my phone to the PC (the pre-loaded contacts *View Data Usage, *Pay My Bill, etc..)...soooo, I deleted those.
Now I try to sync and it tells me that the phone is synchronized, but the phone has no contact or calendar or task info...so nothing was sync'ed!
If I delete the connection and then re-do the sync ActiveSync displays that it's synching 0/1549 for the Calendar, so it sees that there are items it needs to sync....but after that it just says it's synchronized.
I uninstalled ActiveSync again and deleted the Windows CE Services nodes in the registry, and the Active Sync folder in Program Files and then re-installed...but the same thing happened. So I've reset the phone, re-installed ActiveSync...but I still can't sync. What else can I try?
Thanks
Not sure exactly how but it's working right now. After doing everything I mentioned above I noticed that Outlook on my PC had hundreds of bogus contacts and tasks created. I deleted these, then I went into ActiveSync/Tools/Options and de-selected then reselected Contacts, Calendar, and Tasks and was able to sync...
heres how to fix this problem:
You get your windows mobile phone... Then you Grip it tightly.
Then you throw it at your Windows Xp computer.
LOLZ, jokes....
Okay forellzz.
To fix it, just uninstall Activesync and try reinstalling until it works.
I had the same problem

Problem Syncing Contacts

Hello,
Recieved my HD yesterday and am still setting it up, sync center works fine so long as I dont have "Contacts, Calender, Email or Tasks" ticked.
If they are ticked the sync process never finishes but the progress bar will cycle endlessly.
I have Outlook 2007 installed but have never really used it before so I could be missing something, afaik my email accounts have been configured correctly and Outlook appears to be working correctly.
Anyone have any insight into this problem?
TIA
Dave
Katash said:
Hello,
Recieved my HD yesterday and am still setting it up, sync center works fine so long as I dont have "Contacts, Calender, Email or Tasks" ticked.
If they are ticked the sync process never finishes but the progress bar will cycle endlessly.
I have Outlook 2007 installed but have never really used it before so I could be missing something, afaik my email accounts have been configured correctly and Outlook appears to be working correctly.
Anyone have any insight into this problem?
TIA
Dave
Click to expand...
Click to collapse
Can you sync with your Exchange server over the air (using data connection)? I know I have never been able to sync with our OWA (Outlook Web Access) address when plugged in to USB but I can over the air just fine. Same thing where it cycles endlessly. I can with other Exchange servers just not where I am currently syncing with. It has something to do with their network settings here where I work.
I'm trying to sync with my home PC, I have no exchange server.
To be honest I'm a bit lost with outlook, never really used it before - I have always used Outlook Express for email.
how long do you wait before giving up? first time synch usually takes a while, could go up to an hour or so.
I've waited up to 30 mins with no advance on the "windows mobile device center" progress bar "sync center" is cycling the progress bar as if it is initiallising.
Have tried wiping out my phones contact list and syncing one contact with same result - just uninstalled Office and reinstalled outlook from supplied HTC CD with same result.
had that problem also.
had to uninstall the wm device center (had it twice, so i uninstalled both) then reinstalled the latest version (drvupdate-amd64.exe in my case).
now everything works just fine.
Just tried that twice and unfortunatly is seems to have not worked - Thanks for the help here guys, anyone else got anu nuggets of info that could help me?
Seems to be sorted now - Pretty sure it is an AVG firewall issue, "allow all" lets me sync.
Thanks for the suggestions guys.
Well I'm still completly lost - AVG firewall is definatly the problem here but I cant figure out how to fix it perminantly.
I'm used to setting rules in firewalls to allow certain programs but cant for the life of me find out what specific .exe or service is required to be enabled for outlook contacts, emails or notes to sync.
My temp fix involves setting AVG firewall to "allow All" - the phone will sync instantly but set to my default profile only files, favorites etc .... will sync
Anyone had this problem or know how to fix it?
Managed to track it down
AVG 8.5 Tools>Firewall Settings>'Profile'>System Services>Windows RPC Service - Set to 'Allow For Safe' for those with the same problem.
Thanks once again for peoples input.

ActiveSync, error 0x86000108

Dear Folks, I am having a problem Syncing.
It has worked fine for about a week - but it will now not Sync. Additionally, every time I try to Sync the HD2 puts some 20+ entries on today's date in my Outlook 2003.
Frequently, when I try to Sync it will crash Outlook.
I have uninstalled all "Partnerships" on HD2 and PC. I have uninstalled the ActiveSync software on my Win7 (64nit) and reestablished the partnerships all without success.
If I do not Sync with the Calendar, it will Sync OK, without crashing. However, if I add Calendar to the Sync objects, it will not complete.
Any ideas would be much appreciated.
ANDREW (Yateley, UK)
cable sync or bluetooth??
bluetooth with many entries causes problems sometimes (for me)
Activ Synch
I know it sound silly but do you find you can sync with one machine but after synching with the other it will not work with the first?
On win 7 before connecting try opening ActivSynch on the mobile, clicking options and de-selecting all items. Click OK and the re-open options and re-select the sync items. OK again and connect to your pc.
For XP when you have connected the phone open activ sync on the pc and de-select the sync items. OK and then go back in and re-select before ok'ing again.
I know this sounds long winded and is a pain to use but it seems to be when you are synching to 2 machines rarther than just one. I tend to suynch at homeweekly and work daily!
Regards,
DJ
Try running compact on outlook data files. (Tools - account settings - data files - double click the data file(s) to open properties and click compact now.)
Also worth running a scan for errors on the .pst file.
Theres a how-to HERE
Hello
Think about your firewall, that can also cause the problem
Waiting for network
I'm having a similar problem when trying to sync with Exchange 2003 SBS SR2.
Emails and contacts are fine and sync well as long as I'm not trying to sync calendar events. As soon as I check the box for calendar events I get an error, although it's not the same error code as the original poster it's the same result.
I'm running WWE 1.66.
Dear Folks,
Now working - I had corruption on my PST. Used "samsamuel's" idea and then upgraded to Outlook 2007 and then archieved all old emails and calendar events older than 14 months.
Now works!
Regards
ADC

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