Hello everyone. I am have an issue when try to syncronize my contacts via active sync 4.1. When I establish my partnership between my PDA and my laptop, I can choos the contact tab in te partnership wizard. Everything looks good until I actaull syncronize. When I sync, contacts does not actually sync. When I look at the setting on the PDA, I see that contacts is unselected and I cannot selected.
I have tried repair my office. Uninstalling an reinstalling outlook as well as activesync. This is very frustrating... Any ideas??!!?? :shock:
Not reinstalling ! Isn't the problem...
In your contact unsync, you may have photo or notes...
either you remove photos and comments, or you recreated your contacts by adding photos and comments to it since the pda.
I have an M3000 Orange and the same problem...
Still having a problem syning contacts with AS4.1
Problem: Contacts option greyed out in 8125's syning option
Info: Cingular 8125, Outlook 2003, XP, via USB, Acitve Sync 4.1
I have tried searching...found this post but it did not help since none of the contacts have photo's or notes attached.
Found this post: http://forum.xda-developers.com/viewtopic.php?t=30287&highlight=contacts+gray+grey
But it never resolved the issue. I did try the suggestions - but still isn't working.
This post: http://forum.xda-developers.com/viewtopic.php?t=9389&highlight=contact+setting didn't resolve the issue either.
Just showing that I did try and do a search and combed through many posts but no solutions were found....any other suggestions?
Thanks.
Just a guess... I had similar problems when I first got my phone. Any chance that you brought in your contacts via the Sim?
You can copy or move contacts from the sim using the phone's SIM Manager app.
Bringing in Contacts
Nope. The contacts that were in the SIM have not crossed over. I want the contacts that are in Outlook. But as long as contacts is greyed out I can't. Thanks.
Same issue
Hi:
I have the exact same issue on my 8125. The contacts box is grayed out on the device's ActiveSync Options (unchecked). I am unable to sync contacts. Any idea what is wrong? I searched everywhere without any working solution???
ActiveSync issue
OK, I have a pattern that I use all the time that keeps me out of trouble. Perhaps it will work for you guys. Verify that Outlook on the PC has all the data you eventually want on the Wizard. Then, on the PC side "delete mobile device" in activesync. If that finishes and everything gets deleted from the Wizard, fine. Disconnect the Wizard, remove activesync 4.1 and update to 4.5. Do a hard reset of the Wizard (sorry, everything will be wiped out), and after its fully rebooted, correct the time and time zone settings in the Wizard, and reconnect to the PC.
If the "delete mobile device" doesn't look like it worked, try just disconnecting the Wizard, uninstalling 4.1 and installing 4.5, hard reset of the Wizard and continue as above.
When you first set up the profile, in activesync, uncheck everything EXCEPT contacts. So only the contacts will sync the first time. After that works successfully, add the calendar and tasks. After that try adding other stuff to the sync profile.
Good luck,
Related
using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro. some files sync, some do not; email YES; contacts, favorites NO.
what's my next move?
could i have problem with the computer, a tablet pc running outlook 2003?
very frustrated
thanks
using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro.
CONTACTS NAMES HAVE TO BE COMPLETED CORRECTLY. COPY ALL OF YOUR CONTACTS, TO A SUB FOLDER OR ALTERNATIVE FOLDER. DELETE FROM YOUR OUTLOOK ENTIRELY ALLOW THE SYNC TO DELETE FROM YOUR PPC.
THEN COPY, ONE BY ONE BACK, ALLOW EACH TO SYNC, AND CHECK. THEN YOU WILL FIND THOSE THAT SYNC, THOSE THAT DONT, AND START TO IDENTIFY THE ERRORS.
ONCE CONTACTS HAVE SYNC'D, YOU CAN THEN CHOOSE WHICH YOU DONT WANT SYNC'D BY CATEGORIES, PERHAPS YOU HAVE INADVERTANTELY DESELECTED SOME CATEGORIES.
some files sync, some do not;
FILES, IE USING YOUR DESKTOP SHORT CUT, OR DO YOU MEAN DATABASE ENTRIES?
email YES; contacts, favorites NO.
SOME FAVOURITES ARE JUST A PAIN. RELOCATE ALL THE ITEMS ON YOUR DEVICE TO AN ALTERNATIVE LOCATION \WINDOWS\FAVORITES.
DE SELECT THE SYNC FAVORITES. ONCE YOUR PPC FOLDER IS EMPTY, ALSO WIND BACK, OR REDUCE THE AMOUNT YOUR SYNCING FROM YOUR PC.
THEN SELECTIVELY, WHILST CONNECTED COPY 1 BY 1 ACROSS. I FOUND THAT SOME LINKS, OR SOME SYNC'S JUST DIDNT WORK. WHICH STOPPED ALL FROM SYNC'ING.
IT IS GENERALLY RECOMMENDED THAT FAVORITES ARE CONTROLLED BY ONE DEVICE OR THE OTHER, NOT USING COMBINATIONS.... THIS WAS AN OLD 2003 ISSUE, NO SURE IF RESOLVED.
what's my next move?
SYSTEMATIC AND METHODICAL TESTING... IF ALL ELSE FAILS,
1. REMOVE THE PARTNERSHIP, AND RE-PAIR
2. HARD RESET THE DEVICE....
could i have problem with the computer, a tablet pc running outlook 2003?
HIGHLY UNLIKELY TO RELATE TO THE TABLET PC STYLE.
Sorry for the shouting... I was just trying to delineate my comments from yours.
Thanks - I am going to start my trial and error now; will report back after 875 contacts are organized properly! Cheers...
i cant check the checkbox for contacts in syncing using activesync 4.2
what are the possible reasons?
Contacts do not sync - with activsync
Hi
I also have the same problem. I have a t-mobile MDA vario II and normal windows xp computer. I had no problems synching contacts with my orange spv c500 - easy as pie. Now with my vario ii it just refuses I have tried:
1. deleting the partnership a few times
2. hard resetting the device
Neither work.
In fact after the first time the partnership is set up, I found that the tick box to select to synch the contacts was greyed out. This is really frustrating. I take the point above that some contacts work and others might not, but why should this work perfectly well with the SPV and not the MDA?
Many thanks for any suggestions
Having just got an O2 XDA Orbit I had exactly the same problem with my Outlook Contacts not being synched.
I discovered that if I edited the contacts in Outlook in anyway (eg. adding and deleting a space) then the contact was then synched to my phone.
I have never had any problems on my XDAII, Jasjar, nor Jasjam... So not sure where your problems are coming from.
I have multiple sync systems working left right and centre and all appear to be working as I would expect. All I can think of is that you are using incorrect activesync, or incorrect outlook versions, or as above, just edit a couple. Alternatively, follow my previous post, ie create a sub folder, move all of your contacts to the subfolder. Delete all the ones on your device that didnt sync inthe move, copy one across, did it sync, yes ok, move on, if not, investigate, and so on and so forth.
Figured it out
For some reason it was not clear at the and now I don't know what changed, but it works so who cares.
All I did was go into activesync,
Tools > Options and check the contacts box.
For some reason before this was greyed out. At least I can now use this expensive device. Yay!!
Hello,
I have a problem when trying to receive Outlook email on my Tytn. When I send/receive the message at the bottom says connecting etc and then finishes without actually downloading any emails. I have also tried in Activesync but have the same problem. Everything else from the server is syncing ie. contacts, calender with no problem. For a test I added the Sent Items folder to the receive options in Outlook and this did work and downloaded my sent items but still no Inbox items. I also trimmed my desktop inbox down to 10 emails but this didn't work either. Any ideas?
Cheers,
Yostin.
try changing the folders (from your mailbox) which are sync'd
first i'd say make sure junk sync is off
also try changing the mail format and or size limit; i.e. plain text upto 50kb etc. etc.
hope this helps
Try sending/receiving with your outlook open on your PC. We determined that our antivirus was not checking the mail until outlook was opened, and not allowing the mail to be sent to the device since it hadn't been scanned. Simple change in the AV fixed.
Thanks for the replies. What I have found is that if I do a hard reset, set up Activesync without connecting to my PC and the sync over the 3G network it works. When I run my SPB backup file to get things back to where I was, it obviously doesn't work again. I remember setting up Activesync originally with my PC connected so this seems to have screwed things up somehow. I tried deleting the association in Activesync but this didn't work. Does anybody know which settings I should be looking for to correct this problem? I know I could just reinstall everything and adjust my settings again but I would like to know the cause of this problem and fix it instead.
Cheers,
Yostin.
Ever since I "upgraded" to dcd 3.2.6, I can no longer sync with Outlook contacts. The only thing that syncs is Outlook calendar. Under sync-settings the contacts box is greyed out. Even if I uninstall/reinstall active sync and establish a new relationship I still cannot transfer contacts. Also, under "Getting Started" it says I need a CD rom to transfer contacts. What CD are they referring to?
Any ideas?
How many parternships does your phone use? I can only seem to get one parternship + exchange to work on mine, if I try to sync with a second PC, it only lets me sync files and notes. Not sure if it's related, but you might try removing all partnerships from both your PC and your phone and then create a new one and see what happens.
BTC
How do I remove a partnership on my phone? I removed all partnerships on my PC via activesync. How do I do it on the phone as well?
Thanks for the reply!
Open Active Sync, Click on Menu and then Options (this is on the phone) and it will show any partnerships including your exchange settings, it will also show what items are currently set to sync with each partnership, you can either delete the whole partnership or just adjust whats getting synced, turn off contacts on all of the ones that don't need it and turn it on for the one you are working on and it should become available, if that doesn't work, delete the partnerships and try again. If it still doesn't work, then something is misconfigured on your PC, default contact program, etc, something is wrong.
BTC
I ran into a problem similar to this when trying to Sync WM6.1 with 2 PCs. WM6.1 has a security "feature" that prevents syncing with multiple PC's; it has "non-local cross pollination" disabled.
It will Sync if you change a registry setting located at HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination to "1" instead of "0". As long as you're not trying to Sync to the same Exchange server from two different PC's (or your Outlook default files have the same name), it will work fine.
More info here: http://www.bitshift.ch/eng/support/kbase/000003.asp
I ran into this exact problem the article describes. I have an exchange linked account at work and I use an OTA exchange link with Mail2Web, and a stand along Outlook at home. It won't let me sync Contacts, Calendar and tasks with all 3, only 2 at one time. I will test this and see how it works.
BTC
I have ActiveSync 4.5 on WinXP SP3 on a Dell Precision.
My phone is a Samsung Epix with Windows Mobile 6.1
Up until a week or so ago I was able to synch my Outlook contacts, calendar and tasks with no problems (either USB or Bluetooth).
The first problem I saw was that when I went to sync ActiveSync would just keep trying to sync over and over for hours and never stop.
I looked at the log on my phone and it seemed that there were some problems with some recurring appointments. I ended up doing a hard reset on my phone and reinstalling ActiveSync.
Right after doing that there was an error trying to sync the contacts on my phone to the PC (the pre-loaded contacts *View Data Usage, *Pay My Bill, etc..)...soooo, I deleted those.
Now I try to sync and it tells me that the phone is synchronized, but the phone has no contact or calendar or task info...so nothing was sync'ed!
If I delete the connection and then re-do the sync ActiveSync displays that it's synching 0/1549 for the Calendar, so it sees that there are items it needs to sync....but after that it just says it's synchronized.
I uninstalled ActiveSync again and deleted the Windows CE Services nodes in the registry, and the Active Sync folder in Program Files and then re-installed...but the same thing happened. So I've reset the phone, re-installed ActiveSync...but I still can't sync. What else can I try?
Thanks
Not sure exactly how but it's working right now. After doing everything I mentioned above I noticed that Outlook on my PC had hundreds of bogus contacts and tasks created. I deleted these, then I went into ActiveSync/Tools/Options and de-selected then reselected Contacts, Calendar, and Tasks and was able to sync...
heres how to fix this problem:
You get your windows mobile phone... Then you Grip it tightly.
Then you throw it at your Windows Xp computer.
LOLZ, jokes....
Okay forellzz.
To fix it, just uninstall Activesync and try reinstalling until it works.
I had the same problem
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
Unistall your firewallproduct and disable the windowsfirewall. Restart and try again.
Wait a very long time. I have a phone were this step need around 10 mins.