Database Users

Can I Vent about AT&T!!!????!!!!

So, I ordered my nexus one with a contract from Google when the phone came out. I was not in a contract with AT&T and had not been for more than 2 years. When the service switched (ported my number) I called AT&T and confirmed that my service was canceled. Everything is all good. Well, a month later I got a bill from AT&T for a full month.... I called them and they said that since I was a week into my billing cycle they billed me for the FULL month and would not, will not, & cannot refund the time I could not use the phone. I called a few times and spoke with management (I was polite & professional the whole time!).
I then contacted my credit card company for the amount I thought I shouldn't have had to pay. Card Company gave me a temp credit. Few days later AT&T gave the amount back to me that I was seeking and the card company reversed my credit. All good I though. Then I received an email from AT&T saying I have a past due amount. THE EXACT AMOUNT THEY GAVE ME BACK!!!! So yeah, they gave me the money I was seeking and are now asking for it back???? I have yet to call them but it is due on the 19th.
This is one reason why I left AT&T. And they have the best reception in the area. I still left them and I get this kind of crap after being a loyal customer since 03. Stupid company.
Just wanted to Vent!
Thank you!

LOL, I still owe them like 300 bucks, most likely won't ever get it. With my android phone, I send them to voicemail when their collections company calls me ha.

Is there any phone company that is not a big jackass? I mean big 4 (Verizon - Lock down high way / even bigger jack ass, ATT - jack ass, Tmobile - their N1 pricing is wack, sprint - bad and slow service) I mean come on whatever happens to honest bunsiness???

I tried the iPhone 3GS on AT&T for a couple of weeks but cancelled without issues. Only had to pay a restocking fee and a prorated fee for what airtime I did use. My cousin did the same, but they charged her the restocking fee, the prorated amount, AND an ETF! And she cancelled during the remorse period! Took a couple of months for her to get everything straightened out, but it was a major PITA for her.

Actually Sprint is not bad at all from what I've heard from colleagues. And their pricing is extremely aggressive! I'd never leave a GSM carrier though.

mazzarin said:
Actually Sprint is not bad at all from what I've heard from colleagues. And their pricing is extremely aggressive! I'd never leave a GSM carrier though.
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Agreed... the only reason I haven't considered switching to Sprint thus far is because I would prefer GSM, but more imporantly LTE in the future...

uansari1 said:
Agreed... the only reason I haven't considered switching to Sprint thus far is because I would prefer GSM, but more imporantly LTE in the future...
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If you live in a Wimax area, Sprint's Wimax will be available on phones by this summer. It'll be about a year for LTE devices to start popping up for verizon. If you change your device every year, then you won't miss anything.
I'm not to worried about LTE right now because I have to get a new phone with in the next month or so. I wanna keep it for more than a year so LTE is two device's away, one now and one 18 months from now at the earliest.
Can anyone confirm is sprint still cancels contracts that exceed 5gigs. Easy way out of a contract when LTE comes out.

FWIW, its not just AT&T, its all of them.
I love AT&T and refuse to switch to anyone else. That being said, in November, I switched to VZW for the Droid. I had it 10 days and was miserable so I cancelled and switched back.
Needless to say, VZW has still yet to send me back the full amount they owe me for the rest of the month I paid for and never used. This is now 4 months later.

NexusX said:
Is there any phone company that is not a big jackass? I mean big 4 (Verizon - Lock down high way / even bigger jack ass, ATT - jack ass, Tmobile - their N1 pricing is wack, sprint - bad and slow service) I mean come on whatever happens to honest bunsiness???
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TMobile has nothing to do with the Nexus One pricing
If you want to *****, then ***** about Google's pricing scheme. TMobile is a business and when the day is over they need to make money... so they cannot just hand out Nexus Ones and take a hit for each one they sell.

deekjx said:
If you live in a Wimax area, Sprint's Wimax will be available on phones by this summer. It'll be about a year for LTE devices to start popping up for verizon. If you change your device every year, then you won't miss anything.
I'm not to worried about LTE right now because I have to get a new phone with in the next month or so. I wanna keep it for more than a year so LTE is two device's away, one now and one 18 months from now at the earliest.
Can anyone confirm is sprint still cancels contracts that exceed 5gigs. Easy way out of a contract when LTE comes out.
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I just left Sprint and can say that I haven't seen anyone successfully get out of a contract for that as far back as I can remember. A more successful way was to go into a Sprint roaming area and burn through minutes. The contract itself states that if you use > 50% of your minutes in roam they have a right to terminate your contract. On most phones you can just set it to Roam Only and then call movie phone or something similar and just let it run during the unlimited periods. It may take a few months but they generally send a letter stating they will terminate your service as you will end up costing them more than they are making from your plan in roaming fees to their roaming partners.
However, Sprint's service and network was actually quite good for my needs. Everywhere I went I either had Sprint service or roamed onto Verizon for voice (not as often as I would have expected). I even had coverage in areas that my wife did not with Verizon. Now, I think their choice of WiMax will eventually come back to haunt them, but they do have a decent sized rollout of WiMax currently and their plans are very aggressively priced.

They are quite the evil little company
Good to know that they do not pro-rate the monthly charge when you cancel.
I'm switching in a week!

is this grounds for no eft fee's?

so in grand rapids michigan we have 3 towers down right now. been down for 4 weeks with no eta. everyone i know is having huge network & radio issues. it was soo bad sprint sent me a free airave and payed my next months bill. BUT aside from my home with the airave i get horrid service now anywhere else in my area.
i was at t-mobile the other night and a ton of people are leaving sprint because of this. t-mobile told me they fix their towers in 48hrs, not 4+ weeks. so my question is, is this grounds for me getting out of sprint for free? i mean im paying for a service that is not working, if anything this is sprint's fault for not fixing the issues. i used to have a perfect signal. i feel like im being sorta ripped off right now in a way.
bottom line is i need my phone for work and i cannot stand all calls going to voicemail, 45 seconds to connect to call someone. not being able to send texts...etc. as i said this affects me, my wife's line and all of my co-workers.
getting VERY annoying!

It sounds like an issue Sprint is aware of, and if they cannot provide you the service you are paying for, they should let you go without assessing the ETF. Just be nice and you will get further than if you call hollering at them.

rugedraw said:
It sounds like an issue Sprint is aware of, and if they cannot provide you the service you are paying for, they should let you go without assessing the ETF. Just be nice and you will get further than if you call hollering at them.
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ive called several times and they are aware but can give no explanation as to why it's taking soo long or a eta fix. i agree that the eft should be waived right now. i may call later this week.

What's the zip code?
Sent from my spaceship!

Grand Rapids is down due to adding capacity to the tower. ETA is mid March.
Sent from my spaceship!

DirtyShroomz said:
Grand Rapids is down due to adding capacity to the tower. ETA is mid March.
Sent from my spaceship!
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see advanced tech told me 2-3 towers down and it's been like this for 4 weeks now. again you work for sprint, if i need my cell service can i get out with no eft?

fixxxer2008 said:
see advanced tech told me 2-3 towers down and it's been like this for 4 weeks now. again you work for sprint, if i need my cell service can i get out with no eft?
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It can be waived due to towers being down but will require approval.
Sent from my spaceship!

I was in the same position except with tmobile a few months ago. You have to continue calling them everyday and keep complaining. It may take a week or two, but if you call everyday at least once or twice a day and complain they should let you out.
However, I don't think this is an automatic given for an etf b.c i think somewhere in the contract it talks about towers going down etc.
But keep calling and sooner or later they will let you out.

I"m no lawyer, and I imagine it would get resolved before it got to this. But if they actually tried to charge you an ETF for a service that isn't working, and you decided to fight it in court (small claims), I think you'd have a pretty good shot. No matter what the contract says, forcing you to pay for a service that they aren't providing probably wouldn't stand up.
As others have said though, I imagine if you're persistent, they'll let you out.

be careful what you wish for..
I heard Grand Rapids is a test site for some new technology exclusive to Sprint; 25mb+ down.

nebenezer said:
be careful what you wish for..
I heard Grand Rapids is a test site for some new technology exclusive to Sprint; 25mb+ down.
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i figured that's why it's taking soo damn long to fix. i was going to leave sprint but with the evo3d & nexus s coming i may hang around. plus the fact i do not like t-mobiles policy on creating a contract. if you do not have prefect credit you are on a month to month basis with them.
looks like sprint bumped my lines upgrade eligibility as well. i can use it as of 11/1/10. so ill sit on this until one of the new phones comes out.

good buy android..

if yall have been reading the prl thread then you know ive gotten my self into quite a pickle well as it turns out my situation just got worse. So i decided to go to the metro pcs store today to get sined up with them, because there the only ones that could flash my hero to there network. As it turns out though metro charges for roaming and at my house i wouldnt have service even though the customer care lady i called said i would. So that was a complete bust now my only option since i decided to finally get normal home internet at my house is to get verizon and get some piece of crap messaging phone without a data plan. So long story short starting on the 2nd ill be officially off android.

I wasn't following that thread, what happen? You get charged a ton for roaming or get booted for too much roaming?

sprint is supposed to be unlimited roaming, but if you exceed a certain number for x number of months they can kick you off there network.
oostah posted the exact number at the binging of the prl thread

Bierce22 said:
sprint is supposed to be unlimited roaming, but if you exceed a certain number for x number of months they can kick you off there network.
oostah posted the exact number at the binging of the prl thread
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I didn't know if you were on Sprint so I was just guessing. Yeah if you over roam you get booted. I didn't know about the 300mb data thing though, that's a concern having a teenager on the family plan.
I guess it's too late, but couldn't you just have someone eles in your house sign up and be back on Sprint?

Its just time for a change if I stayed on sprint I would just get a basic phone anyway so I could get Comcast internet the cool thing about Verizon is they offer a 18% government discount and since my mom works for the school system she qualifies. So I know this sounds weird but Verizon is actually cheaper than sprint in my situation
Sent from my HERO200 using XDA App

Bierce22 said:
Its just time for a change if I stayed on sprint I would just get a basic phone anyway so I could get Comcast internet the cool thing about Verizon is they offer a 18% government discount and since my mom works for the school system she qualifies. So I know this sounds weird but Verizon is actually cheaper than sprint in my situation
Sent from my HERO200 using XDA App
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Sprint had discounts for teachers too. I'm on a 15% discount for my wife being a teacher.

im bout to go out to bestbuy and see if they have better deals, and i could never go back to sprint after what they did to me.

Bierce22 said:
im bout to go out to bestbuy and see if they have better deals, and i could never go back to sprint after what they did to me.
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I don't know the details, but it sounds like you did it to yourself. But anyway, I could (maybe) never go back to VZW after what they did to me. My mom died, I racked up like $800 in overages related to it and they changed my plan to a more expensive one without my authorization which didn't even help the bill and wouldn't change me back.

Bierce22 said:
im bout to go out to bestbuy and see if they have better deals, and i could never go back to sprint after what they did to me.
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Wow man Sorry to hear that Bro!
That Sucks!!
Cant you just tell them that your phone Never use to Roam before, and you actually Noticed it yourself just Recently? Also try throwing a little lie in there and say one of their Operators told you it was due to one of Sprints Towers being Down? It's Worth a try...
Good Luck!

We had the same problem, our phones were on roaming at the house and we was going to get booted, but they sent us an airave and now there is no problems.
Our service has never been better at the house either, we used to get a lot of dropped calls and terrible reception, but now everything is crystal clear

[Q] Leaving Sprint

Hello,
For starters, my apologies if this has been asked before. I took a quick look at the "similar threads" but none seemed to hit this angle.
I signed a two-year contract with Sprint last June. I bought the EVO 4G (thus my post on this particular forum) and paid $299 for it (forgot to mail in the rebate - my fault.) I live in Tulsa, OK, and we weren't on the list of cities with 4G at the time, but Sprint was rapidly expanding its "the nation's first 4G network" and I wanted to be a part of that. Plus I'd come from AT&T and an iPhone 3G, and I'd had enough of Apple.
Anyway, searches on Sprint's site regarding WiMax coming to Tulsa always resulted in a "give us your e-mail address and we'll let you know!" page. So I gave them my e-mail address, lived with Sprint's just-ok 3G speeds combined with spotty reception, and I waited. Don't-bother-trying-to-stream-music-in-the-car-or-use-data-at-some-intersections spotty. Often couldn't send a text message from my one-level, ground floor office full of windows in the middle of town, spotty. It'd be worth it when they flipped on that WiMax switch.
Well, fast forward 15 months, and I've put in my e-mail address about a dozen times. Verizon's LTE network has been live here for months. AT&T's faux-G HSPA+ is available here. Hell, T-Mobile's is even live here according to their website, though I don't know anyone on T-Mobile. Still, I've waited.
Recently I read that Sprint's future direction is LTE-Advanced. That sounds lovely, but I've read that WiMax will "continue to be supported for several more years due to the contract with Clearwire." Sprint would be stupid to dump more money into the WiMax network, but where does that leave me? The customer who paid an ETF to jump on the "first 4G network" and buy the "iPhone killer running Android?" I don't have WiMax now and it's clear that I never will. My phone doesn't have an LTE radio so that does me no good. I bought a ticket to ride a train that never left the station.
/rant
For the record, I never voiced my reception complaints with Sprint. Always thought it'd get better. Lesson learned.
Anyway, the point of all this - in light of Sprint's announcement that they're moving forward with LTE-Advanced (and, one assumes, not dumping money into also building out WiMax) - do you think I'd have grounds to demand the ETF be waived? I almost feel like I've been subject to a bait-and-switch, except they just kept the bait and never gave me anything else.

Many people don't realize that the salespeople layered on a whole bunch of "4G will be here in a couple of months..." stories when peddling the EVO 4G around launch time....Especially with the $10 4G tax that came with it....(now a moot point since the 4G tax got relabeled a $10 "smartphone" tax).
I was told that Omaha was "next on the list", "eminent", "in the pre-roll out" phase, etc. etc. etc. It never happened.
I have been with Sprint for over 10 years....And in the space of the last year and a half, I have seen them go South BIG TIME....In more ways than I would like to elaborate here.
And "unlimited" is their last perk....Well guess what, unlimited 10-25kbps (downtown Omaha) is nothing to write home about folks.

sog1971 said:
Many people don't realize that the salespeople layered on a whole bunch of "4G will be here in a couple of months..." stories when peddling the EVO 4G around launch time....Especially with the $10 4G tax that came with it....(now a moot point since the 4G tax got relabeled a $10 "smartphone" tax).
I was told that Omaha was "next on the list", "eminent", "in the pre-roll out" phase, etc. etc. etc. It never happened.
I have been with Sprint for over 10 years....And in the space of the last year and a half, I have seen them go South BIG TIME....In more ways than I would like to elaborate here.
And "unlimited" is their last perk....Well guess what, unlimited 10-25kbps (downtown Omaha) is nothing to write home about folks.
Click to expand...
Click to collapse
This
Sent from my MB855 using xda premium

MLPosey27 said:
Hello,
Anyway, the point of all this - in light of Sprint's announcement that they're moving forward with LTE-Advanced (and, one assumes, not dumping money into also building out WiMax) - do you think I'd have grounds to demand the ETF be waived? I almost feel like I've been subject to a bait-and-switch, except they just kept the bait and never gave me anything else.
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Click to collapse
In short you wont be able to pull this. 4G is considered a feature... as long as you have regular service Sprint is doing its part on the contract... now if the calls drop like crazy and you dont get any signal you might have a way out..
revol.epic said:
i like your theory. However Sprint will say in fact you do have access to 4g wimax if you go to any city that has wimax like denver, colorado. They may also point out that you knew when you bought the phone that you did not have 4g and that unless their was in writing in your contract that 4g wimax service would be available by a certain date then you may not have a leg to stand on. You can try to start a class action suit and see what happens....
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CAS are completely and utterly useless. The only ones who benefit from these are the lawyers who get paid in the thousands or even millions while the ppl they represent not only get a rate hike (hey someone has to foot the bill for the amount the company paid to the lawyers or did you think the stockholders would be happy to know their money was used to pay off the suit?) but they get a measly coupon for like 10% off any accessory or a $2 credit and no noticeable change to the terms they were trying to fight against.
If you really want to make a difference all you need is to get out of Sprint either by paying the ETF or waiting patiently for another 'considerable' change to the contract's terms as they seem to pop every 6 months or so and spread the word...

I know. I, along with thousands, if not millions are in this sanger boat as you. Got mine Nov 2010. Was promised 4g by march, nothing. Then it was july, nothing. Then end of summer, nothing. I had about written it off then I heard about the lte network. So I won't have 4g for maybe another year. Eh, whatever. We can ***** all we want, its not going to make things happen any faster. Would be great if 3g was as fast as it used to be to make the wait easier. Its either wait it out or go pay out the ass for verizon or att, neither of which are worth the price IMO, especially att. Guess I'll just wait like everyone else.
Sent from my PC36100 using xda premium

You may want to try this. You can use it to get better signal if you are in an area with ishtty sprint coverage OR use it to get kicked outta your contract if that's what you're looking for

revol.epic said:
You can try to start a class action suit and see what happens....
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No, actually you can't. Read Sprint's terms and conditions. Specifically, the section regarding dispute resolution.
http://shop2.sprint.com/en/legal/legal_terms_privacy_popup.shtml
Sent from my SPH-D710 using Tapatalk

I thought I remembered reading an email from Sprint that basically let you out of your contract with ETF's since they changed the terms of the contract. Might just call and ask.

snowboarda42 said:
I thought I remembered reading an email from Sprint that basically let you out of your contract with ETF's since they changed the terms of the contract. Might just call and ask.
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Yes, if they change the terms of your contract you get the opportunity to get out with no ETF. I don't think they have changed any contract terms recently though.
Sent from my SPH-D710 using Tapatalk

MLPosey27 said:
Hello,
For starters, my apologies if this has been asked before. I took a quick look at the "similar threads" but none seemed to hit this angle.
I signed a two-year contract with Sprint last June. I bought the EVO 4G (thus my post on this particular forum) and paid $299 for it (forgot to mail in the rebate - my fault.) I live in Tulsa, OK, and we weren't on the list of cities with 4G at the time, but Sprint was rapidly expanding its "the nation's first 4G network" and I wanted to be a part of that. Plus I'd come from AT&T and an iPhone 3G, and I'd had enough of Apple.
Anyway, searches on Sprint's site regarding WiMax coming to Tulsa always resulted in a "give us your e-mail address and we'll let you know!" page. So I gave them my e-mail address, lived with Sprint's just-ok 3G speeds combined with spotty reception, and I waited. Don't-bother-trying-to-stream-music-in-the-car-or-use-data-at-some-intersections spotty. Often couldn't send a text message from my one-level, ground floor office full of windows in the middle of town, spotty. It'd be worth it when they flipped on that WiMax switch.
Well, fast forward 15 months, and I've put in my e-mail address about a dozen times. Verizon's LTE network has been live here for months. AT&T's faux-G HSPA+ is available here. Hell, T-Mobile's is even live here according to their website, though I don't know anyone on T-Mobile. Still, I've waited.
Recently I read that Sprint's future direction is LTE-Advanced. That sounds lovely, but I've read that WiMax will "continue to be supported for several more years due to the contract with Clearwire." Sprint would be stupid to dump more money into the WiMax network, but where does that leave me? The customer who paid an ETF to jump on the "first 4G network" and buy the "iPhone killer running Android?" I don't have WiMax now and it's clear that I never will. My phone doesn't have an LTE radio so that does me no good. I bought a ticket to ride a train that never left the station.
/rant
For the record, I never voiced my reception complaints with Sprint. Always thought it'd get better. Lesson learned.
Anyway, the point of all this - in light of Sprint's announcement that they're moving forward with LTE-Advanced (and, one assumes, not dumping money into also building out WiMax) - do you think I'd have grounds to demand the ETF be waived? I almost feel like I've been subject to a bait-and-switch, except they just kept the bait and never gave me anything else.
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Click to collapse
Well if you want to opt out of the contract you should try the PRL mod it lets you roam on verizons towers and sprint wont like that and will cancel ur contract if you dont mind.
Or just wait for LightSquared LTE its gonna be the best of all .
Heres some videos to keep your hopes up. which should be up by mid 2012.
http://youtu.be/NbZVmsm09R4
http://youtu.be/gdbGpul7QAA

sog1971 said:
And "unlimited" is their last perk....Well guess what, unlimited 10-25kbps (downtown Omaha) is nothing to write home about folks.
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Click to collapse
I just talked to Sprint about lousy 3g speeds here in Kansas City Missouri. My contract is done in February, and so am I. Verizon here I come.
Sent from my PC36100 using xda premium

I am pretty disgusted with Sprint as well. I live in Omaha, NE. I have a 4G signal about 2 miles from my apartment but they won't flip the switch to allow the whole city to have it. Verizon has had 4G LTE in Lincoln and Omaha since September. This is beyond unacceptable, its retarded. It amazes me that they want to alienate their small customer base in the Midwest, especially since they are based out of Overland Park, KS. Since they decided to spend money on Apple and the iPhone instead of carry through with their promise of WiMax in 2011, I hope they are bought out by Verizon or that they go bankrupt. I have terrible data speeds and I am flat out sick of Sprint's lying.

You might have to pay more for att or Verizon but I rather pay for better service then deal with sprints lousy service I'm done. I would pay only $10.00 more with att so not breaking the bank.
Sent from my PC36100 using XDA App

Go to t-mobile I live in a small city and look at my speeds on there HSPA +
BTW im on there $30 plans go on their wesite and check it out
Sent from my SGH-T989 using Tapatalk

Will it take 2 more years for Sprint to bring their new LTE to most of the country?

Just wanted to let you guys know I called sprint and got the $10 data charge waived for one month due to slow data speeds. I had them look at my data usage over the last couple months and told them the drop was due to slow speeds.
Sent form EVO using taptalk!!!

MLPosey27 said:
[...] they just kept the bait and never gave me anything else.
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^ this
This has me so mad @ Sprint. When my contract is up this spring, I'm not sure if I'll be staying with Sprint.

MLPosey27 said:
Anyway, the point of all this - in light of Sprint's announcement that they're moving forward with LTE-Advanced (and, one assumes, not dumping money into also building out WiMax) - do you think I'd have grounds to demand the ETF be waived? I almost feel like I've been subject to a bait-and-switch, except they just kept the bait and never gave me anything else.
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Click to collapse
Nope, I'm in your precise situation and it's why I'm doing everything I can to rape their network until I'm dropped. Check out that "hack the htc evo" thread. They did not represent themselves honestly.

I'm about 3 hours north of Sprint's 4G here in Ohio. I signed on because they said that in about 6 months (from the time I signed) my area should be up and running. I should have paid attention to the "should be" part.

SharkUW said:
Nope, I'm in your precise situation and it's why I'm doing everything I can to rape their network until I'm dropped. Check out that "hack the htc evo" thread. They did not represent themselves honestly.
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If you aren't happy with Sprint's service, why don't you just switch carriers? All you are doing is driving up costs for the rest of us.
Sent from my SPH-D710 using Tapatalk

Got out of my Sprint contract ETF free!!!

Hey guys,
This isn't a thread to give instructions on how to screw Sprint over, nor is it how to get out of yours. I'm just telling you that they let me out.
I cited the fact that my service is miserable, with really low speeds, along with the fact that their new agreement with Lightsquared means that my EVO will never be able to get their 4g service, which I was promised when I signed up. They agreed with my position, and said that if I returned my phones when I left, they would waive the ETF, which I think was very fair of them. Like I said, I wasn't out to screw them over or get over on them, which is why I'm returning the phones to them. They gave me a full month to find new service as well.
Just wanted to tell everyone this so that if you're having a similar situation with service and want to switch (and aren't greedy!!!), Sprint will work with you. That being said, I'll miss this forum when I switch, and all the great Devs. I'm switching back to Verizon, and getting myself the new HTC Rezound, which I hear is phenomenal, along with beautiful Verizon 4G!!!!

I got out of my ETF in June, citing the same reason, slow 3g speeds. I do not have to turn in my phones to sprint, that seems a little shady to me. YOU bought the phones, YOU own the phones. You should NOT have to give them back, you have no reason to, they are YOURS.

Good idea, I'm getting near that move myself. It is rather silly I own a 4G phone that has never and will never see the use of 4G, considering it was sold as such.

Wonder if I can use that to force an upgrade in January. Dropping Premium really sucks, because now I'm stuck with a phone that will never see 4G or be able to get LTE, probably, until Jan 2013.

sitlet said:
I got out of my ETF in June, citing the same reason, slow 3g speeds. I do not have to turn in my phones to sprint, that seems a little shady to me. YOU bought the phones, YOU own the phones. You should NOT have to give them back, you have no reason to, they are YOURS.
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Honestly, I would have liked to keep the phones and sell them, but I don't think it's unreasonable for them to ask for them back in exchange for waiving the fee. That's what the ETF is there to prevent. Otherwise, they would have given me a $500 phone for $99 bucks, and I could just cancel my service and sell it. I think it's a fair offer for letting me out of my contract after only 4 months, and that's why I took it. I was surprised they let me out at all.

Amazon Wireless has all phones for a penny today for new activations, so I grabbed two Rezounds for 2 cents, and activated my new Verizon account!!!!

Going to need a new handle.

I have my Evo and with an AOSP Rom, my 3G is pretty solid, and I am in Bethpage.
Where on LI are you that your 3G is slow?

I live in North Bellmore, and got no reception in my house until they sent me an Airave, and I go to SUNY Old Westbury, where there is literally no reception whatsoever. I have to force roam on Verizon's towers, and that only gives me 1x unless I do the PRL hack. I shouldn't have to pay Sprint to roam on Verizon's towers on 3g, when I can get a better phone, and get Verizon 4g for just a bit more.

Yeah, once you go north of the LIE or NSP, the service blows. I am shocked that the service is bad in NB. My father lives in Wantagh right off of Jerusalem and I still get solid speeds. Just as good as his Droid X2.
Good luck with the Rezound. It's a sweet phone and VZW service is great, just really expensive compared to Sprint. See if SUNY Students get some kinda discount from Big Red. More often than not, there is some sort of price break offered.

I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.

I'm going to give them a call tomorrow and see if I can work something out with them. With full bars of 3G it takes, literally, 1.5-2m for my Facebook home page to load. It's beyond abysmal. Add to that the fact that 4G is listed on their map as everywhere in my town (and yet I've been able to get one bar of it one time anywhere around here) it is useless.
I have no problem handing my phone over, I just want out (especially since Rezounds are $.01 right now ). We'll see, I s'pose.

Evo4gLI said:
I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.
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When i was talking to one of the business sales reps last year, he mentioned that LI east of Rte 110 should be LTE enabled by Q1 2012. Not sure how accurate that info is, but that would be great to have it so quickly.

Evo4gLI said:
I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.
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I haven't had any problem either. I get a pretty fair discount so I can't complain.

Just got off the phone with a retention supervisor and they could not wave the ETF due to data speeds because there was not any guarantee of speed in the contract. I have 15 months left on my contract and I've been with them for 4 years. I am switching to Verizon because it is a lot better in my area. They did offer me a one-time $25 credit but i refused it out of principle. They should let people who want to leave go when they KNOW they cannot compete with verizon. Slowly Verizon will slow down from overuse and the system will balance. Contracts are evil /rant

Just got off the phone with a retention supervisor and they could not wave the ETF due to data speeds because there was not any guarantee of speed in the contract.
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Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.

sitlet said:
Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.
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I too do not want to "rip-off" sprint but this applies to anywhere where the coverage map says I get coverage, correct?

Sprint just cancelled my services ETC free due to excessive roaming.....go figure.
Sent from my PC36100 using XDA App

slimno19 said:
Sprint just cancelled my services ETC free due to excessive roaming.....go figure.
Sent from my PC36100 using XDA App
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So what network are you on now? You still have the pc36100 tag.
Sent from my htc evo using tapatalk

sitlet said:
Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.
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Can you provide a source for this? I am getting 2-8 kilobytes per second where i live using sprint. I am already up to 66 gigabytes of roaming data this month (and 30 last month) so I'll probably get kicked soon anyway, but it'd be nice to get out faster. I've called them complaining and trying to get out etf free 3 times and I dont think one more call is going to help without the exact quote. Thanks a bunch.