Database Users

HTC Facebook for Sense

I am trying to sync contacts but nothing shows up?? No friends or info I need help!!

Get out more and meet more people.
If you are trying to get your facebook friends to show up in your contacts, go to contacts and hit menu view and make sure that facebook is checked.

Posting this in multiple threads to see if you get an answer will just get you flamed. Just an FYI.

I am to, I emailed HTC and this was their response:
Hello Greg, Thank you for contacting HTC. I understand how important it is for you to have your phone function the way it should. Right now there is an issue going on with facebook across all mobile devices, it is not specific to you or your device, we believe it is an issue with Facebook itself and hope that it is resolved as soon as possible. I hope that answered your questions, if you have any other issues or questions please feel free to contact us. HTC Technical Support.. [websites that I couldn't post]
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 1xxxxxxxxxxxxxxxxxxx.
Sincerely,
Leslie
HTC

FIXED!
facebook sync is working again as of 12:30 est

I am still getting the "service currently unavailable" message. maybe it is better to just sleep on it and try tomorrow.

It syncs my pic but no others doesn't even display any contacts to chose from...
Sent from my PC36100 using XDA App

Have to say, I removed my Facebook account from sync and tried adding it back. I can log in, but all my friends no longer show up and sync properly. So something still must be going on with Facebook.

Hopefully an update that will give us notification when a message is sent Something so simple and yet they can't implement it. How about facebook chat while we are at it. I heard rumors that Froyo should allow for push notification like it does with IPHONE. The IPHONE app is a more polished APP. Why can't they replicate that one for Android?
I am not a big facebook fan but I have friends( Yes I pay them monthly ) that likes to chat on it.

I never could get the facebook app that came with my phone to work, I ended up trying to delete it and downloading the android app from facebook.com. Works great so far except I can't (or don't know how to) accept friend requests with it.

It's not the Facebook app that isn't working. It's the Facebook for Sense that doesn't work. I've tried the suggestions above already.
Sent from my PC36100 using XDA App

sprint made me reset my evo
sprint made me reset my evo and now i cant get my FB contacts to show up it says i have no friends. and i have plenty. We need a fix

It's fb servers that's having problems. Not Evo specific.
Sent from my PC36100 using XDA App

Weird cause the 2.2 roms load it fine?

synmypix.....
If you are trying to get your facebook friends to show up in your contacts, go to contacts and hit menu view and make sure that facebook is checked.[/QUOTE]
This didnt work for me but there is an app called syncmypix in the market that works excellent.......

sycmypix
for all having issues syncing facebook contacts go to the market and download syncmypix and it does the job....

I don't think you guys seem to understand the problem. This isn't just sync'ing pics. If you wiped your Evo (or any mobile device) and try to load your friends from facebook, they won't sync.
IT'S A PROBLEM WITH FACEBOOK SERVERS!
Try it. Delete your facebook app and links, re-add them and try to sync again.
... Just installed Syncmypix and all it does is add photos. Nothing more. I don't know about others but this does not "do the job" of syncing facebook contacts. Just the pic.

Yes, this just started and you can search other web sites, many people are now reporting it. It's a problem on the server side at face book, they've changed something.

darkfluid said:
Yes, this just started and you can search other web sites, many people are now reporting it. It's a problem on the server side at face book, they've changed something.
Click to expand...
Click to collapse
That is what I figured when I tried to view my "facebook phonebook" in my people directory.
First it said that I didn't have any friends, so I decided to do a refresh. During the refresh, I noticed that it just hanged (with the little circle spinning in the top-right corner). Then it exited out of the program saying "unable to connect"

ok i thought it was just me but hopefully they get this fixed cause i like being able to link my contacts

Facebook Problems that HTC and Facebook Guys wont fix

I love trying new Rom's. The only problem that I have is syncing facebook to my contacts most of the time its not working and when I do get it to work I don't want to change anything. then it just stops working. Is there anyone working on a fix for this cause I have talked to both HTC and Facebook guys and there blaming each other. There are some smart people in this forum. I would think that someone would come up with a workaround

have you tried this (posted in xtrSENSE thread by xtr):
Slow facebook sync? per erishasnobattery: log into your facebook account on your computer - Click Account>Application Settings>under Authorized - remove listing for HTC Sense.
so, using a sense-based ROM, i'd imagine that you'd want the HTC Sense setting on (in FB). if using non-sense based, follow the above.
hope it helps!

I believe the facebook syncing has gotten MORE reliable with the July OTA update.
Try Evil Eris 4.0 when it comes out or Plain Jane v2 or Ivan's Eris_Official 1.1 when it comes out.
I leave always-on mobile on, and never have trouble with Facebook syncing. It never works right away, but does eventually. Sometimes if I open the people app, click the little recycling looking circle, and hit menu > refresh, the facebook syncing happens faster.
If you watch the Android SDK, you can watch it happening when it's happening. There's lots of data for it to download.

tenzomonk said:
have you tried this (posted in xtrSENSE thread by xtr):
Slow facebook sync? per erishasnobattery: log into your facebook account on your computer - Click Account>Application Settings>under Authorized - remove listing for HTC Sense.
so, using a sense-based ROM, i'd imagine that you'd want the HTC Sense setting on (in FB). if using non-sense based, follow the above.
hope it helps!
Click to expand...
Click to collapse
I have tried that about 8 times today and it didn't work I'm using Fresh Rom 3.0 right now.
pkopalek said:
I believe the facebook syncing has gotten MORE reliable with the July OTA update.
Try Evil Eris 4.0 when it comes out or Plain Jane v2 or Ivan's Eris_Official 1.1 when it comes out.
I leave always-on mobile on, and never have trouble with Facebook syncing. It never works right away, but does eventually. Sometimes if I open the people app, click the little recycling looking circle, and hit menu > refresh, the facebook syncing happens faster.
If you watch the Android SDK, you can watch it happening when it's happening. There's lots of data for it to download.
Click to expand...
Click to collapse
Is there anyway to incorporate July OTA update into the current roms now like an update that I can flash I have search the forum and google with no luck

I am running the new xtrSense 3.1 with the July update in it.
I too can not get FB to sync with my contacts. I can not get one single FB friend to appear on my phone.
I have also tried the FB settings as suggested but no such luck.
Kinda blows.

I have not been able get htcfacebook to setup on any htc rom i try since late friday... i posted a thread in general on it that has a little info. I am not aware of anything we can do until htc and facebook fix it...
Sent from my Eris using XDA App

My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
I have no idea what ROM she is on, Sense based. In software info it doesn't say what it is. I think it might be the Leak4BaseROM, it only allows OC to 710.

Romparoo said:
My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
I have no idea what ROM she is on, Sense based. In software info it doesn't say what it is. I think it might be the Leak4BaseROM, it only allows OC to 710.
Click to expand...
Click to collapse
From my testing and research, the issue seems to only effect when you first setup the account so if you were connected BEFORE the issue, continuing operations seem to mostly work... not sure if this others experience though.
Sent from my Eris using XDA App

Give this a try...
Follow what tenzomonk posted. This is what I did about a month ago to get mine to sync. I was getting the com.htc.bg error and facebook would not sync.
Go to facebook online and sign in. Go to your applications and delete 'Facebook for Android'. Then go to settings> Accounts & Sync on your phone and remove 'Facebook for HTC Sense. Now restart your phone and go back into Accounts & Sync and add 'Facebook for HTC Sense' again. This should solve the issue with com.htc.bg and your facebook account should now sync properly! Also, if you want your facebook contacts added to your google contacts, open contacts/people and then hit the menu button, then view, and then check facebook. This will add them to your google contacts.
Hope this helps.

mrhousto said:
Follow what tenzomonk posted. This is what I did about a month ago to get mine to sync. I was getting the com.htc.bg error and facebook would not sync.
Go to facebook online and sign in. Go to your applications and delete 'Facebook for Android'. Then go to settings> Accounts & Sync on your phone and remove 'Facebook for HTC Sense. Now restart your phone and go back into Accounts & Sync and add 'Facebook for HTC Sense' again. This should solve the issue with com.htc.bg and your facebook account should now sync properly! Also, if you want your facebook contacts added to your google contacts, open contacts/people and then hit the menu button, then view, and then check facebook. This will add them to your google contacts.
Hope this helps.
Click to expand...
Click to collapse
I have tried that it doesn't work as of right now im not using Facebook for Android on facebook just HTC Sense on facebook and Facebook for HTC Sense on phone

Romparoo said:
My wife's Eris allows for FB Sync with her contacts. I am looking at it right now, now issue at all.
Click to expand...
Click to collapse
What you all are seeing is the previously sync'd pictures from prior to the hose.
Go to the updates page and look at how many days ago the status update was.
It wasn't today. It'll probably say 5 or 6 days ago.

I search market for
Syncmypix
when I have an AOSP ROM or if I dont' want HTC Sync set up (due to having a snooping girlfriend).
Sets up your pictures.
No little 'F' in the corner.
Good luck

Really, this facebook issue has 0 to do with your ROM. It is all HTC/Facebook. If I restore a NAND from Wednesday, it *appears* to work ok, but as someone else mentioned, the data is 5 or 6 days old. Try adding a friend on facebook and they won't show up.
I flashed the *exact* same ROM again yesterday and they won't sync at all. HTC and Facebook both know about it, but it just went down overnight Thursday. They only had Friday to work on it, as I doubt either company wants to pay a bunch of devs OT to work on it over the weekend.

erishasnobattery said:
Really, this facebook issue has 0 to do with your ROM. It is all HTC/Facebook. If I restore a NAND from Wednesday, it *appears* to work ok, but as someone else mentioned, the data is 5 or 6 days old. Try adding a friend on facebook and they won't show up.
I flashed the *exact* same ROM again yesterday and they won't sync at all. HTC and Facebook both know about it, but it just went down overnight Thursday. They only had Friday to work on it, as I doubt either company wants to pay a bunch of devs OT to work on it over the weekend.
Click to expand...
Click to collapse
It's not just Friday there have always been problems and some of them has been the Rom
Sent from my Eris using XDA App

Thanks, pkopalek, for the tip on syncmypix. Works great. I don't know if I had problems before rooting yesterday, but haven't been able to get facebook sync to work since then. I was getting frustrated waiting for HTC and facebook to fix this. Now I don't have to wait.

Just an update. It looks like HTC is looking at it.
http://www.xda-developers.com/android/htc-sense-not-playing-nice-with-facebook/

got it to work! Well halfway...I got it to sync up myself as a contact but all my FB friends and contacts won't sinc up....but I got past the "The service is unavailable at this time" part.....what am I doing wrong??

Mumblez2k9 said:
got it to work! Well halfway...I got it to sync up myself as a contact but all my FB friends and contacts won't sinc up....but I got past the "The service is unavailable at this time" part.....what am I doing wrong??
Click to expand...
Click to collapse
You're doing nothing wrong. The issue was with the servers on HTC & Facebook's end. Nothing to do with your phone in particular. The issue was a global one.
The issue appears now to be rectified as I am seeing reports everywhere that people are now able to sync and I, myself, noticed all my facebook contacts & status' were sync'd this morning.

It's fixed!!
Sent from my Eris using Tapatalk

Yep, kicked on for me about 7am.

Gmail flakey?

I'm running Gmail 2.3, it came with the Evo I bought this week.
Anyone else seeing the problem of Gmail getting stuck on ONE email?
For instance, I can see a list of emails, but whichever email I try to select, it will always show only one particular email. And pressing the left right navigation arrows at the bottom of the email still shows the same email.

Gmail been flakey on all phones this week. Thought google fixed that.
8pen from my supersonic on the xda app.

I don't get this issue, but many times after clearing my inbox in the app it still looks like I have new emails when I don't. The number of new emails doesn't go back to zero till I login via gmail.com or wait for a new email to come in.
Gmail has always been like this for me though.

Last year I learned how to include a push feature Google offers on the iPhone, and I set it up there, yes the push worked. Until then I got the Evo in June and used Microsoft Exchange ActiveSync instead of the gmail app.
If you want a true sync, then u can get it set up in MS Exchange by entering your username and password, then click on manual setup, from there, when u see the server box which says gmail.com, you will need to change that to m.Google.com then click next, choose which u want synced then ur good to go.
P.S. screw the gmail app, I prefer the HTC mail app though, has user friendly UI and the ability to multi select files to be movedto another folder or deleted...I tried moving files on gmail and don't see that feature implemented on the gmail app, unless I missed it.

I deleted the data for GMail within Settings Applications and everything was okay again after the resync.

Man.... I have never had any issues you guys write on here, I must be extremely lucky *knocks on wood*
No issues here

dynamicpda said:
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Click to expand...
Click to collapse
I was having issues with the sync yesterday as well. Clearing the data like you said fixed it. Thank you!

This doesn't help I'm just stating my personal experience:
I have never had issues with Gmail app other than trying to save attachments as posted. Other than that it has always been solid. If Google has server issues it wont matter what app you use.

calendar wont sync

Hi, I tried searching for something like this on xda and I couldn't find anything. On my galaxy s2 the calendar app just doesn't sync with my Google mail account. I go into calendar it asks me to go to he Google account sync setting to sync calendar, even though the tick box for sync calender is checked, I click sync now anyway. After it has finished I go back to the calendar app, and it asks me to do the the same thing again. My contacts and even wallpaper form my old phone were synced propyl from my Google account but not my calendar. I just can't seem to find any reason why it isn't working. I've never had any problems like this before on my old rooted htc desire, where was flashing new roms weekly, so why on my galaxy s2. Would someone be able to help me please?

Just wanted to say I have the same problem, hopefully someone can help us.

I think it might be the Samsung social hub, together with the inability if kies to sync with google, and an assumption that you might want to use kies (or a lack of testing with the google calendar)
Try removing your social hub facebook account, and maybe deleting all the calendar data on the phone (under settings/applications/calander) so long as you are confident you have nothing stored locally without a backup.
I find the social hub facebook integration useless at the moment, since it doesn't hide declined invitations for me, so I'm going back to trying the google integration (which means i get birthdays spamming my calendar instead)

tshoulihane said:
I think it might be the Samsung social hub, together with the inability if kies to sync with google, and an assumption that you might want to use kies (or a lack of testing with the google calendar)
Try removing your social hub facebook account, and maybe deleting all the calendar data on the phone (under settings/applications/calander) so long as you are confident you have nothing stored locally without a backup.
I find the social hub facebook integration useless at the moment, since it doesn't hide declined invitations for me, so I'm going back to trying the google integration (which means i get birthdays spamming my calendar instead)
Click to expand...
Click to collapse
I have never used the Social Hub or Kies or even set any calender events on the phone itself but just clearing the calender data did fix the problem, and my Google calender events started syncing.
Thanks

shadowofdarkness said:
I have never used the Social Hub or Kies or even set any calender events on the phone itself but just clearing the calender data did fix the problem, and my Google calender events started syncing.
Thanks
Click to expand...
Click to collapse
Thanks, clearing the data solved my probelms as well

Hmm.. Didn;t stay working for long for me. Must be time to try a new ROM and see if if got fixed with the last updates.

Had the same problem with litening rom 3.1.
I'm now on cognition 1.31. Problem solved.
Sent from my GT-I9100 using XDA Premium App

Hi, i had the same issue and i am using a uk generic rom unrooted. problem seems to have corrected itself now. Wat seemed to cure it for me was to sync over my mobile network instead of wifi.
Sent from my GT-I9100 using XDA Premium App

i also had this problem. i fixxed it within checking apps and delete the calendarfiles completely. after this the sync worked. its a problem of google, which have some android users (not only sgs2)

can't sync twitter account contacts

the feature was working just fine before I decided to do a fresh installation of nexusbeam 4.2.3 rom, now I can't sync my twitter account contacts.
I tried to rollback to nexusbeam 4.0.3 to sync twitter contacts but with no luck
I would post this in the NexusBeam thread but I still don't have sufficient post to access the reply feature

mohammadpk said:
the feature was working just fine before I decided to do a fresh installation of nexusbeam 4.2.3 rom, now I can't sync my twitter account contacts.
I tried to rollback to nexusbeam 4.0.3 to sync twitter contacts but with no luck
I would post this in the NexusBeam thread but I still don't have sufficient post to access the reply feature
Click to expand...
Click to collapse
actually i had the same problem with a couple of ics roms so went back to cm7.1 and had the problem. In my case it did still sync the contacts just gave the error had to check and uncheck it a couple of times though, so it may be something with twitter.

rolling back to CM7 didn't fix it either, I suspect a leftover preference file from another ROM or something like that is causing the problem.
i will try to do another fresh of stock ROM and report back if it worked.

This seems to be a server-side problem, I can't sync contacts on my Nexus S with stock ICS (4.0.3), even though I didn't change any settings.
This problem started on Friday.

Same here (on cm7)
Previously (on stock rom) whenever I clicked on the twitter link of any contact in my list I would get an error about twitter not being available.
So contact sync never worked correctly for me

my xperia play sync the contacts without any problem, I think the problem might be related to Google devices only. hope they will fix this soon

zlogic42 said:
This seems to be a server-side problem, I can't sync contacts on my Nexus S with stock ICS (4.0.3), even though I didn't change any settings.
This problem started on Friday.
Click to expand...
Click to collapse
Same here. It started Friday. Must be a Twitter problem. I can't sync my contacts on my Nexus S or my Xoom since Friday.

Got the same problems.
I re-installed the stock ICS package (no custom roms, no mods, only the same kernel - Matr1x - I had before wiping) and once I tried to sync my Twitter account it said "Unable to sync etc etc"...
Tried again after a few hours and today again but it keeps saying "unable to sync, connect, rofltrolol and so on..."
Nice to see that I'm not the only one having this problem.
PS: before I re-installed ICS, I did a proper wipe (system, data, boot and so on) so I don't think there is any trace of the previous ROM (however, the previous installation was the same IML74K I set up yesterday, so dunno...)

I thought I was the only one with this problem lol. I was messing around with the sync settings and thought I broke it by accident.
Hopefully it gets fixed soon. It was working a few days ago (or at least since my last full wipe)

Had the same problem did nothing now it is working :s

psikolaz said:
Had the same problem did nothing now it is working :s
Click to expand...
Click to collapse
at least for you... I have again that problem...

anyone got this syncing issue solved ?

still not working here...

I don't think it's something we can solve. I think it's something Twitter has to solve.

zlogic42 said:
This seems to be a server-side problem, I can't sync contacts on my Nexus S with stock ICS (4.0.3), even though I didn't change any settings.
This problem started on Friday.
Click to expand...
Click to collapse
oldblue910 said:
Same here. It started Friday. Must be a Twitter problem. I can't sync my contacts on my Nexus S or my Xoom since Friday.
Click to expand...
Click to collapse
Ditto. I have an HTC Vivid, stock and unrooted, and this problem started happening on my phone last Friday, 1/20.
Contacts still won't sync. Having read the other posts here, I tried creating a new twitter account in order to determine if it was related to settings associated with my account. I had the same issue with the brand new account.
To be clear-- Messages (tweets) sync just fine, and my account is accessible through the Twitter app, but the contacts added previously to my list by Twitter do not sync.

WirelessMike said:
Contacts still won't sync. Having read the other posts here, I tried creating a new twitter account in order to determine if it was related to settings associated with my account. I had the same issue with the brand new account.
To be clear-- Messages (tweets) sync just fine, and my account is accessible through the Twitter app, but the contacts added previously to my list by Twitter do not sync.
Click to expand...
Click to collapse
Same here!!!

WirelessMike said:
Ditto. I have an HTC Vivid, stock and unrooted, and this problem started happening on my phone last Friday, 1/20.
Contacts still won't sync. Having read the other posts here, I tried creating a new twitter account in order to determine if it was related to settings associated with my account. I had the same issue with the brand new account.
To be clear-- Messages (tweets) sync just fine, and my account is accessible through the Twitter app, but the contacts added previously to my list by Twitter do not sync.
Click to expand...
Click to collapse
I wasted $1 on haxsync to sync facebook contacts .
gonna try the solution in your sig
also twitter contacts still won't sync.
these syncing issues is really getting on my nerve ... I will have eventually to sync my fist into this piece of **** service.

I love how all of us, myself included, are here *****ing about a free service none of us pay for. lol
Sent from my Nexus S using Tapatalk

oldblue910 said:
I love how all of us, myself included, are here *****ing about a free service none of us pay for. lol
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
LOL!! Fair enough, blue.
Sent from my HTC PH39100 using xda premium

The issue is with the app-- Not your phone.
Just out of curiosity, I checked the comments on the app, itself, in the android market.
Anyone who is unsure if the contacts sync issue is with the app or some fouled up setting on your phone should check out those comments. You can see them for yourself here.
Multiple complaints that the latest update to the app prevents contacts from being sync'd.
The bad news is you won't get twitter updates on your contact list ("people" app on many android phones) and unless you uncheck the option in accounts, there will be a consistent "fail" warning.
The good news is, the app works fine outside of that one feature and the error is related to the app and not your phone or settings.
I'm sure there will be an update soon enough. In the meantime, just uncheck the sync option or ignore the error warning.