I have the Mytouch4g in black and the other night my phone(2.2.1) was acting up so i did a factory reset. the phone wouldn't turn on, no LED indications when on the charger. So i took my phone to the T-mobile store and they were able to turn it on and get Gingerbread on there. i was thrilled! i turned my phone off and put my sim card in, now the phone vibrates exactly 7 times and the LED flashes Amber. What would be a good fix? i saw on some other phones that it's an overheating problem. any help?
Thanks!
djtechnofreak said:
I have the Mytouch4g in black and the other night my phone(2.2.1) was acting up so i did a factory reset. the phone wouldn't turn on, no LED indications when on the charger. So i took my phone to the T-mobile store and they were able to turn it on and get Gingerbread on there. i was thrilled! i turned my phone off and put my sim card in, now the phone vibrates exactly 7 times and the LED flashes Amber. What would be a good fix? i saw on some other phones that it's an overheating problem. any help?
Thanks!
Click to expand...
Click to collapse
If you take your sim back out... does it boot?
Process of elimination would say that if its boots... your sim is causing you problems.
Can you get into bootloader?
i tried taking my sim out and it still wouldn't boot.
djtechnofreak said:
I have the Mytouch4g in black and the other night my phone(2.2.1) was acting up so i did a factory reset. the phone wouldn't turn on, no LED indications when on the charger. So i took my phone to the T-mobile store and they were able to turn it on and get Gingerbread on there. i was thrilled! i turned my phone off and put my sim card in, now the phone vibrates exactly 7 times and the LED flashes Amber. What would be a good fix? i saw on some other phones that it's an overheating problem. any help?
Thanks!
Click to expand...
Click to collapse
Im having the same exact problem with my phone. but i got it from craigslist so i cant take it to tmobile
I have a Verizon Note 3 which I have had for about 2 months now, and today I was coming back from a cold trip and plugged it into the car charger via the stock USB cable, and the phone reported a gradual decrease in battery life, from 1% to 0%, indicating that the 12V connection from the car adapter wasn't charging it adequately.
A moment after it reached 0%, the device completely turned off. From that point on, I could not get the car adapter to charge the phone anymore. Thinking it was a limited volt connection with the car adapter, I gave up. Later in the day, I got home with the Note 3, and attempted to directly connect it to the wall charger via the stock USB cable, and to no avail nothing turned on and I did not note any activity.
I started troubleshooting by removing and re-inserting the battery then plugging it in, and that failed. I also tried with another regular micro-USB charger, for a standard Android device, not like the proprietary Samsung charger, and it did not work. Also, I tried connecting the charger directly to the device, without the battery attached, and that did not work. I even tried holding down the power button and home buttons for extended periods of time, but absolutely nothing flashed, beeped, and the screen did not turn on.
Please offer help, I need to know what else I can do.
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
LeftyGR said:
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
Click to expand...
Click to collapse
I have already tried to isolate the issue with the phone's battery, it seems as if I should be getting a notification or activity by just plugging the device in directly without the battery, but nothing appears even with that. Therefore, I have eliminated that it is an issue with the battery, and it is unresponsive with or without one. There would not be a point in leaving it to charge. I will have to contact either Verizon or Samsung customer support.
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
P2o8wer said:
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
Click to expand...
Click to collapse
I'll try it.
Customer Service
So I've had some time, and I first took the device into the Verizon Wireless store for support, and was handed a phone number to call. After a large amount of hassle over the account password, I managed to speak to a Verizon rep who told me that if I was to send the phone in after receiving the replacement and "user damage" was detected, then a $400-500 fee would be automatically applied to the account.
With no clear definition of what "user damage" entitles, he gave me the option to go to the Verizon store prior to the mailing of the phone and have the reps look at it there to determine any damage. If damage was not detected, then the reps would log it, and I would not have to pay the fee.
Does anyone know of the alternatives that Samsung provides? So far my experience with Verizon support has been sketchy, and a hefty fee is possible. Has anyone had any experience with this: https://play.google.com/store/apps/details?id=com.samsungadh.premium?
Otherwise, I'll see if I can deal with Verizon and have them send me a new device, then see what Samsung can do for me with their device repair.
What's being referred to as "user damage", is their suspicious that the usb port may have been damaged by you. Which is possible, I guess. Would have been obvious to you if you did it. Just to be sure, carefully check the internals with a toothpick and see if anything feels loose. If you think it might be, they're gonna say it's your fault. Did you buy warranty protection? If so it will cover that and will only run you like $100-150 for replacement.
♢NoteIII♢
Solved
It turns out I simply connected the device to my computer and let it charge and it seems to function properly. Now I have it connected to the wall using the wall charger, and I am getting a weird phenomenon of the battery percentage actually going down while the charger is connected and the charging icon is displayed. I will provide further details later.
Bad
Now it has gotten to a point where it will charge in the computer via the USB cable, but not in the wall with the same USB cable. It is odd, because the phone shows a charging icon but the percentage actually goes down. What is going on? Please help!
try another charger. like everything else they can go bad. eliminates it as a problem if nothing else.
Sent from my SM-N900V using XDA Premium 4 mobile app
Worse
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
soulcedric said:
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
Click to expand...
Click to collapse
I'm assuming that you are not rooted? You need a new phone. But... you said u went to Verizon, did they do anything or stare blankly and point at a ceiling tile? It's possible the battery is borked. But yoh could only check that with another battery...which at the very least a store could do! Just plug in and see if it charges +1-2% with another battery. I only ask this cuz if you replace the phone, I don't think that they send a battery. Don't want you getting a new phone, same battery, and same problem. Just for s**ts n giggles, check that the telltale water damage strip on the battery is still normal...
♢NoteIII♢
god no
Oh no.......god no........the sticker on the battery has red Xs on it. I put it in a bowl of rice, the most I saw was dew on the front over the weekend, I did not submerge it or anything. I do not know if it was triggered prior to this weekend.
I was wrong
It turns out red X's mean that the phone is perfectly OK and no water damage has occurred. It is when the entire sticker is pink that water damage is indicated. This still doesn't solve my problem of it still having problems....I'll take it out of the rice and try turning it on.
status
To confirm, I am currently having a problem with the phone displaying the charging icon in the status bar and not actually charging when plugged into the wall, and instead vibrates every second and has odd orange lines and the screen flashes when the device is turned off and "charging".
When connected to the computer, the device has a RED LED light and displays the powered-off charging screen just fine. The device turns on fine, and charges normally, however with a gray charging icon, not a green one.
Another thing I noticed was that the battery went from 9% to 2% just in the time I connected the phone to the wall to the computer in the span of < a minute.
I had visited the Verizon store once and was told the store did not have the battery in stock, and I would have to call for a new phone + battery free of charge, as long as no user damage was detected on the returned defective device.
At this point, I am so confused to what is happening, I think you were right Lefty when you reccomended I should request a new battery AND device.
What jerks. There's a battery in the floor model. Oh well.
And to be honest it sounds like the battery is not the issue. You say it vibrates every sec or so? Sounds like the cable is not making a full connection. Kinda like it detects a connection. . Oh! Nope, no connection. Connection. Oh! Nope.
♢NoteIII♢
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
soulcedric said:
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
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Click to collapse
Yeah I just tripped across this thread and was going to say to try to charge it in recovery/safestrap mode. If it's software related in the ROM, it would indeed charge in recovery mode
I dropped my phone a bit ago and had to replace the screen. I also damaged the battery when I removed it so bought a supposedly genuine one.
The replacement battery doesn't charge right. It will say it's fully charged when the phone is switched off but when I turn the phone on it could be anywhere from 50%-100% charged.
Recently my phone has started turning itself off randomly. It doesn't power down. Just goes from on to off.
And then today it's been constantly asking me to re-enter my sim pin. But the phone isn't resetting before this happens.
I've tried a couple of different ROMS and they both do this.
Strangely if I go into recovery the phone NEVER turns off.
Could a dodgy battery cause these problems? Or is it a hardware problem?
biron_w said:
I dropped my phone a bit ago and had to replace the screen. I also damaged the battery when I removed it so bought a supposedly genuine one.
The replacement battery doesn't charge right. It will say it's fully charged when the phone is switched off but when I turn the phone on it could be anywhere from 50%-100% charged.
Recently my phone has started turning itself off randomly. It doesn't power down. Just goes from on to off.
And then today it's been constantly asking me to re-enter my sim pin. But the phone isn't resetting before this happens.
I've tried a couple of different ROMS and they both do this.
Strangely if I go into recovery the phone NEVER turns off.
Could a dodgy battery cause these problems? Or is it a hardware problem?
Click to expand...
Click to collapse
Try it on stock ROM with a clean flash then report back
TheNerd:] said:
Try it on stock ROM with a clean flash then report back
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Click to collapse
I thought of that. I'll give it a shot.
Tried with stock 4.4.4 and I can't even unlock my sim card now. I put in my pin number and it just goes back to asking for it again. A message flashes for a split second that I can't fully make out but I know it says "failed" at the end. Hmmmm, I'm thinking it's a hardware issue. New battery is coming tomorrow so I'll see if it is that.
Got my new battery today and my phone is now working. Who'd have thought a dodgy battery would cause such weird issues?
Congratulations
Hi.
This is a friend's stock P8 Lite ALE-L21.
He asked me to look at it because it had stopped recognicing the SIM card. He had taken it to a repair shop, and they told him the battery was bad, and replaced it. But after opening... i'm not sure they replaced it, it looks "too stock".
In any case, that didnt solve the problem.
I took the phone apart, cleaned everything with small brushes and contactt cleaner, and inserted my phone's SIM card because he was using his on another phone for the moment. IT WORKED! I could make a call from it and connect to the LTE network.
So i remove the SIM card and give the phone to him. Next day he says that he's put his card on the phone and it wont take it. I take the phone again, try with mine, and no luck.
I have taken it apart again and checked with a multi-meter that every pin on the SIM card tray has a connection with the mainboard, and that all pins are positioned well. I dont think the slot is the problem.
A weird thing happens, also. The phone sommetimes reports 0% battery when you turn it on, even if you just charged it. Just now, it was at 50% battery, i rebooted it, and it reported "battery depleted, the phone will turn off in 30 seoconds". And then i booted again and it reported 12%.
Are this symptoms familiar to someone? Is the board toasted?