Related
Well my phone is completly white screened. I took it apart and messed around in there but I couldn't get anything going on. even with it apart i really couldnt get it to stay solid for more than 15 seconds. Either something else it wrong, or I just don't have the technical ability to fix this.
Not sure..what I am sure of is that I really don't feel like after spending 300 bucks on a phone I should have to be messing around with something like this after 6 months. So on that note I think I am going to be saying goodbye to HTC or at least this model. Does anyone have any suggestions on some other solid phones that have some of the same functionality as the hermes but are a bit more reliable, especially for the money spent.
Thanks for any advice.
a bad experience is not enough to categorize this...
I'm having a really bad experience with my HTC Universal, and still I giving it a go. But I won't recommend you more any HTC If you don't really like going into new roms every while... I think this is the "nice" experience of having one of this
I like playing around with the various ROMS...I don't like having to take the entire phone apart because of what is quite clearly a design flaw. I was just hoping someone could point me to a similar phone that was a bit sturdier and didnt have this massive design flaw.
Quick Bump...anyone have any suggestions? I need to get this replaced...I feel funny without my phone.
Sorry, this isn't a phone recommendation, but if you feel that you have invested quite a bit of money in something that may get lost, stolen, or break, you might want to consider getting your next phone insured.
I have received replacement handsets under insurance for both Nokia and HTC without quibbles.
Yes good Idea. Unfortunatly AT&T does not insure this particular phone (or at least didnt when i bought it). Probably because it breaks a lot.
im pretty sure this is your first htc phone. Im pretty sure its even your first windows mobile phone, and that you did not buy it new.
If you had other htc phones, you would know that this hardware is High Tech (htc = high tech corp), and pretty much the most advanced stuff you can get these days. Things can and do go wrong, its true about anything thats complicated.
If you had other windows mobile phones, you would nkow that they are very stable with their core programming. BUT, for speed, customizations, cool toys, etc .. one had to spend time pasting together the components and making it work.
Finally, if you had bought this phone new, your problems would have been covered under warranty. If your not the type to fix things yourself, get it new, dont take it apart, and demand you get what you paid for. Also, just because a few apples have gone bad, does not make the entire harvest bad! My 8525 has experienced mroe parking lot drops than I care to admit, and she is still treating me very well!
Good luck with your new phone. Weigh the pro's and con's a little mroe carefully next time!
p.s. at&t nor cingular will insure pdas anymore, because of their high replacement and repair costs, not their failure rates! Plus customers can simply "think" something is wrong, and insist on a brand new replacement under insurance. That gets very costly! I used to work at an at&t authorized dealer a few years ago and these were the reasons I received from North-east regional sales mangers. If you want to protect your investment, there are plenty of third-party insurance agents you can go to privately
I can't believe you spent all that time with that message and managed to completly miss my entire point. I don't care what anyone says, this is a design flaw plain and simple. It has nothing to do with the fact that this phone is the "pinnacle of technology" or whatever. It's just an internal design flaw. It has nothing to do with me tinkering around with it, it has everything to do with poor design.
Maybe I wasn't clear enough on this point...I like everything about this phone except for this massive design flaw that makes the phone useless. I was asking for people to give me opinions on a similar phone that was designed a bit better.
Thank for for spending 10 miutes of your life telling me about technology, insurance issues, and how to choose the right phone for my technological abilities. Unfortunatly I didn't ask for any of that information.
not to worry sir, im a very fast typist. Took 4 minutes at the most.
The point is, any phone you get, even non-wm, do have the potential to have a problem. Either you avoid it completely by buying a different phone (impossible), protect yourself against it, or expect it something to happen and have a plan in place (insurance). Doesnt matter what new OS you move to, you WILL have problems if it is 50% as customizable as Windows Mobile/HTC is.
I was happy to spend another 2 minutes with this post, so no sympathies are required this time around . Good luck to you
p.s. to answer your original question .. a phone you will not likely have a problem wit his a Pink Motorola Razor. Given you can't do 10% what you can with any HTC phone .. but much less agrivation for you (that is what your looking for, isnt it?). If it ever develops a white screen, have the manufacture replace it. Thats the beauty of a warranty (and is "Getting what you paid for" (thats what your looking for, isnt it?))
for it's price a razr v3i is worth to buy now...still can play MP3 and have a memory expansion slot...not too bad for a cheap phone rite?and yes, you dont have to flash your phone every once in awhile...hehe..
ps. i'm a happy hermes100 official rom user...with a signal issue coz sometimes it just wont receive calls...OMG where's the stable radio???hehhehee
Jesus I feel like i'm talking to a brick wall. The problem is NOT the software of this phone..it is a physical design flaw. I don't have any problem with the ROM, with flashing the ROM, with WM6, WM5, WM20058349209, or whatever. My problem is that the ribbons and the way they connect in this phone are flawed, and I was hoping someone knew of a similar phone that did NOT have this DESIGN FLAW. The white screen issues is NOT a software issues from what I can tell, it is a design flaw. I don't know how else I can say that to make you understand what I'm trying to get across here.
Design flaw? No white screen of death here mate. Perhaps it is just a design flaw in your particular batch of phone, no? As for recommendations, you could always get a Sony!
branden7 said:
Jesus I feel like i'm talking to a brick wall. The problem is NOT the software of this phone..it is a physical design flaw. I don't have any problem with the ROM, with flashing the ROM, with WM6, WM5, WM20058349209, or whatever. My problem is that the ribbons and the way they connect in this phone are flawed, and I was hoping someone knew of a similar phone that did NOT have this DESIGN FLAW. The white screen issues is NOT a software issues from what I can tell, it is a design flaw. I don't know how else I can say that to make you understand what I'm trying to get across here.
Click to expand...
Click to collapse
I've read this thread and I have owned and used (and, yes, burned lots of ROMs) my Cingular 8525 for about a year. You keep saying "design flaw" over and over without explaining the problem. Something about a "white screen" comes through, but you are not making your case. Exactly what failure are you experiencing and why do you think anyone else is having the same problem? I have had half a dozen cell phones and this is my second smart phone (first was a Treo 650). I've also had myriad other Palms and Psions. All have been amazing for their time. None has failed me, including the cingular 8525. Of course, I haven't taken it apart
A "design flaw" implies that many or most samples will have the same problem. Please try to convey what that problem is. I'm curious.
my thoughts exactly since there are at least a million hermes out there without design flaws...
Well consider yourselves lucky then.
http://forum.xda-developers.com/showthread.php?t=321163
Heres a few other people that have had the same problem, and a very good explanation of the problem and causes.
I guess maybe I'm just that 1 in 10,000 guy thats having this problem, but it seemed from this and others posts that it was pretty widespread.
HTC build quality does seem a bit suspect, IMHO...
The slide assembly on my Hermes gets really loose unless I take it apart every few months and tighten the screws up, plus, the whole thing is a bit creak and cheaply made to start with.
And I've just realised my last PPC to fail completely was also built by HTC, an iPaq H3870...
id wait for the ultimate 9502
Azurael said:
HTC build quality does seem a bit suspect, IMHO...
The slide assembly on my Hermes gets really loose unless I take it apart every few months and tighten the screws up, plus, the whole thing is a bit creak and cheaply made to start with.
And I've just realised my last PPC to fail completely was also built by HTC, an iPaq H3870...
Click to expand...
Click to collapse
are you serious? c'mon, how many phones have you evr owned? I have had the displeasure of owning MANY MANY phones, ALL of which broke, had sucky reception, screens cracked by themselves, and GOD FORBID you dropped it on concrete twice! the Hermes is the HANDS DOWN toughest phone i have ever ever seen. I have dropped in water, onto a deck from 16 feet, on concrete dozens of times, flashed ROMs, installed hundreds of 3rd party apps, ETC...... AND it still goes on strong after 2.5 years. The ONLY problem I have had is the USB gets loose, and needs to be treated carefully. But for the price, and the fact that i have not needed to replace it over and over again (like ALL my other phones) has made it the best phone HANDS DOWN I have ever used, PERIOD.
PS IPAQ is MFG by HP not HTC??? and you say every few MONTHS, this means if you did it twice , you already owned it longer than most phones last.......... go but a nokia and DONT FORGET THE INSURANCE, you'll need it.
branden7 said:
Well consider yourselves lucky then.
http://forum.xda-developers.com/showthread.php?t=321163
Heres a few other people that have had the same problem, and a very good explanation of the problem and causes.
I guess maybe I'm just that 1 in 10,000 guy thats having this problem, but it seemed from this and others posts that it was pretty widespread.
Click to expand...
Click to collapse
OH and you.... seems you found the solution just fine, NO? geesh stop flamming these nice people and go to the thread you posted , and fix your darn phone...
branden7 said:
Well my phone is completly white screened. I took it apart and messed around in there but I couldn't get anything going on. even with it apart i really couldnt get it to stay solid for more than 15 seconds. Either something else it wrong, or I just don't have the technical ability to fix this.
Not sure..what I am sure of is that I really don't feel like after spending 300 bucks on a phone I should have to be messing around with something like this after 6 months. So on that note I think I am going to be saying goodbye to HTC or at least this model. Does anyone have any suggestions on some other solid phones that have some of the same functionality as the hermes but are a bit more reliable, especially for the money spent.
Thanks for any advice.
Click to expand...
Click to collapse
my 8525 from o2 is stuck on windows mobile
Consumer Product Liability Law quote
"Products that malfunction or cause harm due to design flaws, manufacturing errors or inadequate warnings or directions are considered defective."
How much more time should we, consumers, give Samsung before asking Feds to help us? I personally would like to believe that consumers have rights, a concept that Samsung is not willing to accept.
For the curious ones, this post has to do with Samsung recalling the broken phones for the purpose of fixing them. For the ignorant ones, pat yourself on the back for accomplishing nothing again.
I suppose the other thread with people whining was not adequate?
You didnt even address what you are upset about? I assume GPS.... which is funny since the VAST MAJORITY on here have absolutely no issues.
Lawsuits and such
Krzysiek_CK said:
Consumer Product Liability Law quote "Products that malfunction or cause harm due to design flaws, manufacturing errors or inadequate warnings or directions are considered defective." How much more time should we, consumers, give Samsung before asking Feds to help us? I personally would like to believe that consumers have rights, a concept that Samsung is not willing to accept.
Click to expand...
Click to collapse
I'm assuming based on your other postings that this relates to GPS issues. I'll try to address your questions with as little drama as possible:
How much more time should we, consumers, give Samsung...
- After you have exhausted all other remedies. In some cases, never. Were you aware of the issue in the time window when the product could still be returned or exchanged?
...before asking Feds to help us?
- There is no "Asking Feds" to help. You can file complaints with the FTC or maybe another federal organization, or with your state attorney general. As you probably know, your likely success in this area will be close to zero.
I personally would like to believe that consumers have rights, a concept that Samsung is not willing to accept
- you do have rights, but from a civil law perspective, what are your damages? Do you think a reasonable person on a jury would find Samsung liable for anything, when 98% of the phone functionality works just fine, and as for GPS, it works fine for some significant percentage of the consumers? You should be asking yourself what is your personal responsibility in this... did you keep the phone past the initial return period in hopes of a fix coming out? Did Samsung do due diligence and provide a fix eventually, that appears to have work for the vast majority of users? (Yes).
I know it frustrating, my device is the second one I had, the first one was crap, and this one the GPS works but is occasionally flaky. I'll get over it, and I have not relied on any assertions of Samsungs that caused irreparable harm. Generally, you cannot sue for grief (and while we as a country seem to have drifted that way, thank god that's still basically true). You will have this phone 1 to 3 years of what is hopefully a 80+ year life. You will make better buying decisions in the future, and do more due diligence when buying a phone. And this assumes you just don't sell this one on e-bay and buy another one.
So my long ramble is summarized, and aiming at all the other class action ninnies, into this one short sentence: "Get a life".
Mike (Who obviously has to much time on his hands today)
I'm confused by all of the people who complain about the GPS. Mine has always worked fine from stock through the latest ROM I am on. It seems like there are dozens of ways to fix the issue that have worked for many people. Are there still people out there who have exhausted every lead and STILL cannot get it to work? Whenever I read a complaint about GPS, people don't specify what they have tried and what has failed.
s15274n said:
I suppose the other thread with people whining was not adequate?
You didnt even address what you are upset about? I assume GPS.... which is funny since the VAST MAJORITY on here have absolutely no issues.
Click to expand...
Click to collapse
I am seriously tired of seeing this response to people who are suffering with GPS issues to no avail. I don't really care about how the"vast majority" isn't having issues. I care about my phones issues. Obviously there are phones out there with a non functioning GPS. I am one of them, so is my wife. Even if 70%-80% of the phones had a functioning GPS that still leaves 20%-30% SOL.
Did I notice the GPS issue when I bought the device? Yes. Did I notice that a good number of others had the same problems? Yes. We were advised by tmobile to wait for a patch. The patch came well past the return date.
tl;dl
If your GPS is working that's great, that doesn't mean that everyone's is working. There are people that still have major GPS issues. If you don't like the complaints don't click on the thread.
I have tried all of the fixes btw. My wife and I still have extremely inconsistent performance and locking issues.
velocd said:
I am seriously tired of seeing this response to people who are suffering with GPS issues to no avail. I don't really care about how the"vast majority" isn't having issues. I care about my phones issues. Obviously there are phones out there with a non functioning GPS. I am one of them, so is my wife. Even if 70%-80% of the phones had a functioning GPS that still leaves 20%-30% SOL.
Did I notice the GPS issue when I bought the device? Yes. Did I notice that a good number of others had the same problems? Yes. We were advised by tmobile to wait for a patch. The patch came well past the return date.
tl;dl
If your GPS is working that's great, that doesn't mean that everyone's is working. There are people that still have major GPS issues. If you don't like the complaints don't click on the thread.
I have tried all of the fixes btw. My wife and I still have extremely inconsistent performance and locking issues.
Click to expand...
Click to collapse
you should try AXURA if you havent, my GPS never worked until then, its a few feet off, but i dont mind that.
@OP, why is the only reason that you people think vibrants suck is the GPS?
WOOPTIDOO! a gps doesn't work.
Think of it this way, would you take a IPhone from which your calls would drop, and wouldn't be able to call anyone half the time? or not be able to use your dang brain to read the street names and figure out where your going.
...................
So basically the op didn't do his research before buying a product and now wants to cry foul. I bought my Vibrant in August, bought two, after researching it for a good two weeks. I compared it to most of the other offerings from all carriers with the exception of iPhone. I was fully aware of the gps issue before hand, very well documented. I even went so far as to have the work around sitting on my computer when I brought the thing home. One of the first things I did was apply the work around.
All that said maybe you should take a good hard look in the mirror and ask yourself who really needs to be blamed for you owning a product that doesn't work to the abilities that you think it should.
Sent from my SGH-T959 using XDA App
And I'm REALLY tired of people coming to a development forum making posts about class action lawsuits.... Heaven forbid they use an existing thread (there was one on the very same page when the op created this thread).
There is nothing wrong with the vast majority, this can't be denied. There are a ton of ways to try and correct the problem.
H,eck send me your phone and I'll create a video of YOUR phone navigating me to the local bar so I can celebrate one less annoying "let's sue... For something" thread.
bigragu said:
I'm confused by all of the people who complain about the GPS. Mine has always worked fine from stock through the latest ROM I am on. It seems like there are dozens of ways to fix the issue that have worked for many people. Are there still people out there who have exhausted every lead and STILL cannot get it to work? Whenever I read a complaint about GPS, people don't specify what they have tried and what has failed.
Click to expand...
Click to collapse
While the OP is kind of a tool (yeah, the Feds are going to leap in and fix your phone...), these "My GPS works great!" posts are almost as ridiculous.
It isn't as if a bunch of us got together and pretended to have insurmountable GPS problems.
In my case, the GPS has become usable after the second Eclair update. My wife's still doesn't work but she doesn't use it, so she doesn't care. The other two in the house now work normally. So just in my house, we pretty much cover the range.
Just because it isn't affecting you doesn't mean the rest of us are merely delusional.
And since you asked, yeah, I have tried pretty much eveything that was suggested here on XDA, short of some of the more recent ROMS (which I don't want for a variety of other reasons).
xriderx66 said:
you should try AXURA if you havent, my GPS never worked until then, its a few feet off, but i dont mind that.
@OP, why is the only reason that you people think vibrants suck is the GPS?
WOOPTIDOO! a gps doesn't work.
Think of it this way, would you take a IPhone from which your calls would drop, and wouldn't be able to call anyone half the time? or not be able to use your dang brain to read the street names and figure out where your going.
Click to expand...
Click to collapse
So you recommend medication for a person with hardware problems. That says more about your condition than that of the person you're replying to.
Maybe people are upset because the Vibrant was advertised as having a GPS, and a GPS is a huge part of Android's functionality? Just because your GPS works, or because you don't use it, doesn't excuse you coming in here and acting like a jerk.
Col.Kernel said:
So you recommend medication for a person with hardware problems. That says more about your condition than that of the person you're replying to.
Maybe people are upset because the Vibrant was advertised as having a GPS, and a GPS is a huge part of Android's functionality? Just because your GPS works, or because you don't use it, doesn't excuse you coming in here and acting like a jerk.
Click to expand...
Click to collapse
No. My GPS never worked until I found the Axura rom it worked on all 3 of my vibrants.
Try the rom if you want the GPS so dang much. Is all I'm saying.
Sent from my SGH-T959 using XDA App
This is not legal advice, but:
As far as a lawsuit goes, the best argument would be that product was "not fit for the particular purpose for which it was sold." Most jurisdictions have some form of breach of warranty laws that could provide the basis for a suit if the product was advertised or represented as having working gps. However, Samsung/T-Mobile would have the defense that when you purchased the phone, the gps didn't work but you kept it anyways (past the 14 or 30 day buyer's remorse period). In other words, by not returning it, you accepted the non-conforming goods.
As for the "Feds" stepping in, I wouldn't count on it. Your best bet would be to find an attorney that would take on a class action suit in hopes of a big fee award. Usually if there is any merit to a claim like this, attorneys are jumping at the chance to sue, b/c at the end of the day the settlement is usually something like pennies for the consumer, a promise by the company to play fair in the future and a big award of attorneys fees.
All that being said, I would think that if you sent Samsung/T-Mobile a well drafted demand letter under your jurisdiction's consumer protection laws, they would make an offer of a return or exchange of the phone to avoid the hassle. Better yet if you had an attorney friend that would do it for you.
Well, as someone with GPS issues, I'll say that something like a class action is largely useless.
I also think that "oh, just try another ROM", while valid in some cases, is also completely ridiculous. One shouldn't have to modify their phone and void a warranty in order to have functional hardware (note I've done both ).
I know it's frustrating. For me, no update or work around worked. I had to crack open my phone and bend up the contact on my GPS Antenna (which plenty of us are trying here) and now it works great. Is my SNR the strongest? No, it doesn't really go above 40. But I get 10-14 satellites to lock and it holds a signal even inside the house.
Yeah, it's insane to have a problem with something so basic on a smart phone these days. But the reality is that the vast majority of smart phone users never even turn on GPS. Out of the ones that do, a small percentage have issues. That means that there's only a small fraction of SGS users experiencing GPS issues and the people that tend to be the loudest are the ones that have problems. Samsung doesn't care. Neither would HTC or Motorola.
They also know that the average length of time the average user keeps a phone is 20 months. That number decreases with smart phones AND with people that are tinkerers. I'd imagine it would be a rarity for a lot of people here to keep a phone longer than 16-18 months. All of these manufacturers know that you'll move on to the next device long before you get a class action lawsuit going.
I may be an exception, but my time is worth more money than a class action over a device that is 97% functional.
"Plaintiff asserts that Defendant's product is 'laggy', as such term is commonly understood within the North American phone nerd community; and even the use of third-party measures such as 'Ryan's OCLF' did not transform the product into the 'buttery-smooth beast' that Plaintiff had intended to purchase..."
If you have tried the workarounds and have got all the current updates and your GPS is not working, walk into a T-Mobile store or call customer service and complain. Every day people are getting replacement phones and if they tell you that you are out of your return window, explain that you kept getting told to wait by your local rep.
This is a basic customer service issue, no need to get all bent out of shape. If yours doesn't work, ***** up a storm with T-Mobile for a replacement.
xriderx66 said:
No. My GPS never worked until I found the Axura rom it worked on all 3 of my vibrants.
Try the rom if you want the GPS so dang much. Is all I'm saying.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I couldn't agree more and that was the point of my earlier post. I understand there are people who have issues that others don't. (I had the hardware lock issue). It just seems that there ARE ROMs out there that have fixed the problem. If you need GPS that bad (and I do), try them until you find one that works.
I jusy don't get peaple...Just call Tmobile and tell them your issue like some other user and they will replace your phone...
Hi,
I just received my new SGSII phone today, charged it to 100% and started using it.
Went through some settings and started downloading new apps from market, after 30minutes of use, and downloaded about 10apps, the last app that was downloading and installing was: Skype.
The screen started flimmering, and would not respond, also the screen went on a lower brightness.
I held in the power button to turn it off, now it wont turn on anymore.
Ive tried taking out and in the battery, theres no "charge" battery when i charge it, its just plain and simple.. Dead..
Anyone else experienced something with this? Is there anything i can try, or do i have to send it back..? Kinda irritating been waiting for this phone for 7months..
Thanks in advance for tips & help!
i suggest you return it promptly and get a replacement..when i first got the gs2 i tried all kind of apps and tests on it including lcd test etc etc..and nil issues at all untill the bettery totally drained..than only i connected the charger and rested the phone.
Sent from my GT-I9100 using Tapatalk
Yeah i guess its my only choice, talked to them earlier i can get a fix from 3-6days, most likely 6days because of the incoming weekend, i get the returnbag in my mail tomorrow.
Tried to browse for some answers, tried 20+ different combinations of charger+battery+power no hope so far, ill keep it updated if i find some random fix!
Initial thought would be a dead battery as those are the symptoms .
But if it will not recharge with phone off its a bit of the hardware blown i guess .
jje
Does this phone just suck or these are common Samsung Issues?
Why are so many people complaining of a device dying on them after a day or 2. I could imagine some idiot dropping it, or sitting on it. But to see a device die from installing application is plain stupid.
Seriously considering looking at alternate options.
dhruvmalik said:
Does this phone just suck or these are common Samsung Issues?
Why are so many people complaining of a device dying on them after a day or 2. I could imagine some idiot dropping it, or sitting on it. But to see a device die from installing application is plain stupid.
Seriously considering looking at alternate options.
Click to expand...
Click to collapse
I reckon you're just seeing a small proportion of vocal people complaining about their phone. I've had my phone for two days so far and have had no hardware issues to speak of.
When you do large volume releases, faults are inevitable. I doubt if you bought a new release iphone (eg. iphone 5... when it comes out) that you wouldn't have people whining about issues with their phone either.
I certainly do see people whining about iPhones as well, but not in a broad range. Meaning, software issues, application issues, battery issues, screen issues.
In either case, this phone is great and I will most likely get it anyway, BUT it seems that the complaints are more wide spread where anyone can have an issue in any department at any given time. SO EVEN if you have your device in perfect condition at the time of purchase, 2 days later and issue can arise while trying to UPDATE a FW to cause a device to die.
A good percentage of my job is customer service(Any retail/service manager knows) and with that we have to make people happy. Generally we give surveys to the customers and hopefully they call/email to corporate to get our numbers up to standards.
What we and my coworkers learned long ago, most people who actually call to do surveys are usually complainers or people with issues. People who complain voices are louder.
If I make a thread saying how great my 3 week old samsung galaxy s2 is, it would probably get 20-30 post tops with maybe a 100 views.
If I make a complaint thread after owning a day, also threatening other sgs2 user with devices like sensation, iphone etc, that thread would get 100-200 post and 1000 views.
Believe me, theres more people with positive feedback then there is negative. I have none of the issues mentioned.
dhruvmalik said:
I certainly do see people whining ab
out iPhones as well, but not in a broad range. Meaning, software issues, application issues, battery issues, screen issues.
In either case, this phone is great and I will most likely get it anyway, BUT it seems that the complaints are more wide spread where anyone can have an issue in any department at any given time. SO EVEN if you have your device in perfect condition at the time of purchase, 2 days later and issue can arise while trying to UPDATE a FW to cause a device to die.
Click to expand...
Click to collapse
dhruvmalik said:
Seriously considering looking at alternate options.
Click to expand...
Click to collapse
This is like the tenth post from someone who doesn't have the phone bashing it and then ending with passive-aggressive statements like: "I'm going to cancel my order," "I'm keeping my (insert phone here)," or "seriously considering looking at alternate options." Then a bunch of people leap to the defense of the phone and try to convince them to get it. Without offense, to you and the other nine people, I don't care what phone you get. And I don't know you well enough to invest my time trying to convincing you one way or the other. There are probably a hundred thousand of these phones out in the wild. There are probably 100 user complaints on this board (not counting the same 100 people making the same complaint ten times). You do the math. If you want perfect, don't by anything electronic when its first released. Go read the G2X/O2X boards, you'll feel better about the SGS2.
Its funny because most threads created are only 2-3max users thats having a problem. Nothings wide spread. Also havent seen any credible people making complaints. Its all new users and people that have been around long enough should know better.
BarryH_GEG said:
This is like the tenth post from someone who doesn't have the phone bashing it and then ending with passive-aggressive statements like: "I'm going to cancel my order," "I'm keeping my (insert phone here)," or "seriously considering looking at alternate options." Then a bunch of people leap to the defense of the phone and try to convince them to get it. Without offense, to you and the other nine people, I don't care what phone you get. And I don't know you well enough to invest my time trying to convincing you one way or the other. There are probably a hundred thousand of these phones out in the wild. There are probably 100 user complaints on this board (not counting the same 100 people making the same complaint ten times). You do the math. If you want perfect, don't by anything electronic when its first released. Go read the G2X/O2X boards, you'll feel better about the SGS2.
Click to expand...
Click to collapse
intruda119 said:
A good percentage of my job is customer service(Any retail/service manager knows) and with that we have to make people happy. Generally we give surveys to the customers and hopefully they call/email to corporate to get our numbers up to standards.
What we and my coworkers learned long ago, most people who actually call to do surveys are usually complainers or people with issues. People who complain voices are louder.
If I make a thread saying how great my 3 week old samsung galaxy s2 is, it would probably get 20-30 post tops with maybe a 100 views.
If I make a complaint thread after owning a day, also threatening other sgs2 user with devices like sensation, iphone etc, that thread would get 100-200 post and 1000 views.
Believe me, theres more people with positive feedback then there is negative. I have none of the issues mentioned.
Click to expand...
Click to collapse
While I agree with you that most people will not post their excellent experience in a thread, some do, and this certainly gives a positive response to the device. But when you visit a forum and continuously see new threads occurring with issues, it gives off the wrong impression. At this point, there is no other device that can live up to what Samsung is offering, even if you argue HTC or Motorola do, they lack in some ways or the other.
Thanks for your input.
BarryH_GEG said:
This is like the tenth post from someone who doesn't have the phone bashing it and then ending with passive-aggressive statements like: "I'm going to cancel my order," "I'm keeping my (insert phone here)," or "seriously considering looking at alternate options." Then a bunch of people leap to the defense of the phone and try to convince them to get it. Without offense, to you and the other nine people, I don't care what phone you get. And I don't know you well enough to invest my time trying to convincing you one way or the other. There are probably a hundred thousand of these phones out in the wild. There are probably 100 user complaints on this board (not counting the same 100 people making the same complaint ten times). You do the math. If you want perfect, don't by anything electronic when its first released. Go read the G2X/O2X boards, you'll feel better about the SGS2.
Click to expand...
Click to collapse
Correct, I dont have the device hence I am on a forum trying to gather as much information before I make the purchase. If you feel like expressing that people are only here complaining about this device lacking a great build quality, consider how many other people here are mentioning a similar point of an issue.
This is a forum and people can express their opinions, if you do not like what people have to say, just move on to the next topic and let this one go on without you.
But to not be a hypocrite, I will also gladly accept your suggestions and move on to the next topic.
Hopefully the device that ends up in my hands is issue free, unfortunately in India, you have to try to deal with a service agency who only has you to blame for a manufacture's defect. "Guilty until proven innocent" and not vice versa. This is why people are a bit more concerned, its easier for me to get a swap when I am back in the U.S, but not here buddy.
Thought it might be a circuit board problem or so, but after having the battery out all night, guess what.. it turns on again?
After 15minutes use, same thing, screen goes darken with a flimmering. I press some buttons, alot of white stripes appear, and after that blue lines appear and i shut it down, starts up, gets to the pin-code and it locks up, twice, and now it wont start up again.
So im not sure what the problem might be, but im gonna have the battery out for a few hours and try a hard reset, anyone know the buttons for that? (Reset factory settings)
If that does not work, its going in to the workshops later today
Even with these errors, i still think the phone is great though Got a 3590 quadrant score out of box!
*Edit, had the battery out for 1hour 30minutes, tried holding volume up + home + power, no reaction, tried just the power button, no reaction.
Guess ill try to have the battery out for even longer and see, should probably give a note to the serviceguys that it might work for a few minutes before it breaks so they dont think its OK and send it back lol.
So, I'll probably be buying this phone very soon, once it hits shelves in local T-mobile store.
While everyone is ecstatic about it, I feel we should discuss the real problems we could encounter down the road, the ones that could threaten our positive experience later.
Some of them are:
1) Non-removable battery and low repairability overall.
Although most people change their phones every 2 years (which is claimed battery life of HTC One), there are still some of us who might keep it for prolonged period of time. How does it change and can it be changed at all - at least without butchering the phone? I'm aware that there are additional insurances which you can buy with your plan, but there are none here where I live and I'm pretty sure it's also not available in all countries.
Who performs the repairs on it and how do they do it? HTC themselves or some associates with questionable professionalism? Personally, I wouldn't want any of them to butcher my phone then glue it quickly and resend it to me like that, which is what could happen, for example, if you would need to replace your screen.
2) Low resale value due to non-removable battery and low repairability overall.
This is still questionable, but plausible nevertheless.
3) Infrequent software updates.
I've never owned a HTC device before, but I hear and read that they are not famous about pushing updates often and regularly. This could be an issue once they exit the spotlight and this "pre-sale" period is over, things start to settle down with competition, etc.
4) Obsolescence in case they come up with "One+" or something like that.
It's a common practice nowadays, to launch newer, better, improved same device with similar name, approximately a year after the original comes out. I believe we all know about iPhone 4 --> 4s, Galaxy S2 --> S2 Plus, HTC One X --> One X+, etc.
I think it would piss me off to see they've come up with One+ (with, let's say, 8MP Ultrapixel camera, Android 5.0 out of the box, bigger battery, etc.) a year later. In such case, you are again left with lowered resale value, broken nerves and skinnier wallet.
Let's be honest, it could easily happen and not everyone's impressed with current 4MP performer, although it's good (great at times), it's still average in daylight and above average in low light - in my opinion, which may differ from yours, so no flaming please. All this adds to increased wish to swap it for One+ and produces happiness if you can, but disappointment and sadness in case you can't (which is kind of a problem).
5) Can't think of more "elephants", if you do, write it down and I'll add it here if you wish.
Thanks.
i'm sure there will be a strong reason if you're not immediately banned for trolling
Why would that be and what makes you think I'm a troll? Just because I'm more "down to Earth"? Actually I find your post useless.
He's not trolling, he's quite right about the points he's making. Don't emberrass yourself if you don't know what trolling actually means.
I really want to know who will change my One's battery when I wanted to because I don't buy phones every 2 years.
Points 1 and 2 are valid for iPhones too, yet they have a very high resale value.
Regarding 3, HTC is actually quite good with updates, big updates to Sense too, which are often more important than android updates anyway but even with these HTC is often first or second with updates.
Regarding 4, I agree, I want to own the best HTC phone for about a year, not 6 months. At least Samsung and Apple don't release a new top phone every other season.
Yes lets live on the what ifs. My complaints would be more abouttheactual problems. Touch buttons not responding etc
Sent from my HTC One using xda premium
1) Im sure HTC will offer a service to replace the battery. It will probably be more expensive than for other phones, and what they will probably do is give you a reconditioned unit and use your phone for parts.
2) A phone should not be seen as an investment.
3) We've already received a significant update only 1 monty after release, so hopefully the trend continues.
4) This will be the case with any phone you buy. The pace at which the mobile industry goes, phones become "old" within 6-12 months.
That's why we are given a choice. If those "elephant in the room" really bothers you, then don't get the phone, choose another one that can live by your expectations. There isn't really a point in this thread. We all know these things, yet we still buy it. Why? Because it is the phone we choose, in spite of those elephant in the room you're talking about.
Don't like it? Choose another phone. Simple.
What is wrong with you OP?.
1. iFixit is a bunch of electronics "enthusiasts" at best. Their score only points out that the phone isn't repairable via their method. HTC has ways of repairing phone. How do you think they developed and tested the phone without having a way in? It is glued togehter, but how else would you make it 0-gap? The surely won't be running butcher knives around device to tear the case apart. They have what it's called service guide. Yes it may not be only 4 screws in plastic mold behind the plastic cover
2. See above
3. HTC has the best update history and that has been proven. BTW One X got last update less than a month ago, and the next one is incoming, bringing Sense 5 and latest jellybean. They were about 3 weeks later on jellybean with One X vs S3, but considering how much bigger samsung is and how flawed their update launch was with bricks and stuff, htc is doing an amazing job.
4. Every phone gets obsolete in 6m-1y. It's a fast pace technology. HTC has fitted all the best components in One. So has Samsung with S4. Just watch out what happens to s4 after note 3 comes out. Or to One after rumored M10 is released. If you plan to resale your phone go to the fruity company, their products usually keep value better.
5. The only "big elephant! in here is you unfortunately. Now go hide in a cave you troll.
And please close this thread someone...
for point2: try getting a Sony's flagship phone and wait until they push you an update 2 years later, lol. HTC pushes update out very frequently, only problem is that the update does not reach all regions/carrier at the same time. you may have to wait a bit but not very long (except if u're stuck with a carrier then... it's gonna be quite a long time, they're the one who's delaying the updates)
stirkac said:
What is wrong with you OP?.
5. The only "big elephant! in here is you unfortunately. Now go hide in a cave you troll.
And please close this thread someone...
Click to expand...
Click to collapse
Wow, it amazes me how some people lack manners and ability to maintain mature discussion. I'm not your World of Warcraft character kid, so stop insulting.
1) I don't know who iFixit are, to me they are people who disassemble stuff and rate their repairability. "One" scored lowest grade on that, so why not mention it? "HTC has ways" means you don't know, the rest of your arguments are based on assumptions, thus are irrelevant.
2) I mentioned low resale value, not because I'm in business of selling phones or do I view it as investment, but because there are factors which reduce it's value over time - it's a fact, and could possibly make it a nightmare to sell it after 2 years. When your battery starts to die, you can't replace it and everybody will ask you "how old is it? how's the battery?", because people DO ask these questions. I have Galaxy S2 and will sell it in matter of days. By now, everybody asked me "is battery in good shape?". I always tell them the truth - it's a 2 year old phone, battery isn't that great anymore. You know what they say then? "OK, so I'll replace it if I buy it, thanks". Do you think this conversation would be easier with One in question? If not, to what extent would it make it more difficult?
3) Some say contrary, that they're always late - as I said, I wouldn't know, I guess I'll have to see it for myself. I reserve the right to be mistaken, but thanks for the info.
4) That's debatable, personally, I don't believe that "they've put all the best components" c*ap. I believe they've held it for their improved units which are around the corner, which pi**es me off, but you probably don't understand that.
As for the 5), your post is reported, please don't bother to reply if you can't maintain normal discussion.
mrhahn98 said:
for point2: try getting a Sony's flagship phone and wait until they push you an update 2 years later, lol. HTC pushes update out very frequently, only problem is that the update does not reach all regions/carrier at the same time. you may have to wait a bit but not very long (except if u're stuck with a carrier then... it's gonna be quite a long time, they're the one who's delaying the updates)
Click to expand...
Click to collapse
That makes sense :good:
Thread closed
All the points offered here were already discussed a million times, so this thread adds nothing. Instead it provides a first class trolling ground.
No use for that, tbh.
Just wondering if it is possible to root the Canadian Samsung Galaxy S8 SM-G950W now. Ive been doing some research and found that it is possible through the SamPWND way, but read that there is a bug that affects the battery at 80%.
Has this been fixed and is it possible to root my device without any bugs or problems now?
No. 80% bug is not going away anytime soon (if ever).
crixley said:
No. 80% bug is not going away anytime soon (if ever).
Click to expand...
Click to collapse
Thanks for the prompt reply! A couple more questions.
What exactly is the bug? Is it just stuck at 80% even when the battery is fully charged or drained?
Are there any other bugs besides that 90% battery bug?
drakemiller40 said:
Thanks for the prompt reply! A couple more questions.
What exactly is the bug? Is it just stuck at 80% even when the battery is fully charged or drained?
Are there any other bugs besides that 90% battery bug?
Click to expand...
Click to collapse
No problem! No it charges and discharges fine, it just only charges to 80%. No one is completely sure why, there are a few theories kicking around. It's the one thing keeping me from rooting honestly.
crixley said:
No problem! No it charges and discharges fine, it just only charges to 80%. No one is completely sure why, there are a few theories kicking around. It's the one thing keeping me from rooting honestly.
Click to expand...
Click to collapse
Yeah thats a bummer. So basically it cuts your battery life by 20%? Or is it just a visual glitch?
Thanks again. Appreciate it!
drakemiller40 said:
Thanks for the prompt reply! A couple more questions.
What exactly is the bug? Is it just stuck at 80% even when the battery is fully charged or drained?
Are there any other bugs besides that 90% battery bug?
Click to expand...
Click to collapse
It's not a "bug" really, it's specifically designed to do this by Samsung. Whether it was to keep batteries in whatever "factory" the firmware the rootable version comes from safe, or because Samsung knew it would be rootable and wanted to make running it less attractive, or some other obscure reason, no one knows for sure.
Is it a 20% reduction, or a cosmetic thing? It does actually limit the charge level of your battery. Is it 20% less use time? Not for me, in fact I get very similar use times then I did before rooting, as I have debloated the crap out of my rom and I keep the stuff I actually want present in check with amplify.
partcyborg said:
It's not a "bug" really, it's specifically designed to do this by Samsung. Whether it was to keep batteries in whatever "factory" the firmware the rootable version comes from safe, or because Samsung knew it would be rootable and wanted to make running it less attractive, or some other obscure reason, no one knows for sure.
Is it a 20% reduction, or a cosmetic thing? It does actually limit the charge level of your battery. Is it 20% less use time? Not for me, in fact I get very similar use times then I did before rooting, as I have debloated the crap out of my rom and I keep the stuff I actually want present in check with amplify.
Click to expand...
Click to collapse
Thanks. If Samsung did that to make rooting less attractive, imo that would just hurt them in the future if they continue to do so for that reason. Many people buy Samsung phones because its relatively one of the most popular phones that have tons of tutorials and guides to root fairly straight forward. If they are limiting that, then we will start to see more and more people look for alternative devices that have similar performance, design etc..that they can root without having to deal with the downside of intentional sabotages to root users by the manufacturer. As a matter of fact, I just got my s8 today which I had an alternative choice of LG G6, and if I knew that S8 had this issue, it might have swayed my buying decision. Both phones are almost toe to toe imo. I gave the slight edge to S8, which is why I got it, but this is ruining the experience. Albeit its not a HUGE problem, but who knows in the future if they will continue to do things like this or even add more discouraging/limiting aspects to rooting their phones..
drakemiller40 said:
Thanks. If Samsung did that to make rooting less attractive, imo that would just hurt them in the future if they continue to do so for that reason. Many people buy Samsung phones because its relatively one of the most popular phones that have tons of tutorials and guides to root fairly straight forward. If they are limiting that, then we will start to see more and more people look for alternative devices that have similar performance, design etc..that they can root without having to deal with the downside of intentional sabotages to root users by the manufacturer. As a matter of fact, I just got my s8 today which I had an alternative choice of LG G6, and if I knew that S8 had this issue, it might have swayed my buying decision. Both phones are almost toe to toe imo. I gave the slight edge to S8, which is why I got it, but this is ruining the experience. Albeit its not a HUGE problem, but who knows in the future if they will continue to do things like this or even add more discouraging/limiting aspects to rooting their phones..
Click to expand...
Click to collapse
If that was the case before it certainly isn't now. Samsung actively makes it harder and tries to prevent root access. They just tried to (and likely succeeded) in patching the root samfail method for the n8 including incrementing the bootloader revision to prevent people from downgrading to root at a later date. All of these snapdragon based devices (with the exception of Hong Kong and china) have tightly locked down bootloaders with ridiculous levels of technology deployed solely to keep you from installing anything but their ad filled garbage.
They could give a **** less about enthusiast users or the modder community. They care about where the money comes from, and that's the US government (and contractors), and partnering with carriers so people can buy their $900 devices while on their minimum wage incomes. The government has strict requirements for employees and contractors regarding security where Knox is a big win, and the carriers want users to have LESS control, so they can shove more people onto the same few lte channels & claim high speed internet when it's so oversubscribed you don't get half what's advertised in practice (just WAIT until they rollback net neutrality!).
Root isn't where the money is, plain and simple. The only reason they do unlocked exynos devices in Europe and Hong Kong/china is that it's illegal not to in some places. The only way that's going to happen in N. America is with similar legislation.
Hey, since the USA government is royally ****ed 6 ways sideways and looks like it is gonna stay that way for the foreseeable future, maybe you Canucks can do the continent a solid and pass some laws making locked bootloaders illegal? If they have to sell Canadian ones unlocked they will definitely work in the us too and will be a lot easier and cheaper to acquire here. You fine folks to our north came through for us before with police scanners that also scanned the analog cell spectrum, video duplication tech, and plenty of other screw copyright protection devices back in the 90s and before, seems like it's time for another round eh? ?
I have a theory on why Samsung limits charging to 80% when rooted. Their battery quality and longevity were greatly improved with the S8 and Note 8 etc after the Note 7 fiasco. They guarantee that the batteries in the Note 8 and S9 will hold 95% of their capacity after 2 years. I believe that this is due to a few things, firstly the makeup and build of the battery is improved and secondly I believe it's due to their charging circuitry and algorithms. When a phone is rooted people can bypass these algorithms and charge the battery quicker with third party kernels etc thereby potentially degrading the life-span of the battery sooner than Samsung advertise. They may very well be covering their asses legally. But then again you lose warranty when you root anyway right? So shouldn't it be up to us???
I heard you can boot into recovery or bootloader and phone would charge to 100 after root but cannot promise as haven't tried myself
Sorry to revive an old thread,
Iv had my Note 8 since day 1 and am sitting on the Stock AQH7 build in hopes that another root method will eventually come about. I must say without root its been pretty stable for the most part. There are a few functions I do miss that require root though. From what iv been reading a new root likely will never happen that is not effected by the 80% battery issue. My OCD wont let me get over it not charging passed 80%. From my understanding most all of the devs have abandoned looking for another root method on the Snap Dragon Note 8
One of the main (but not only) reasons I want root is to be able to automate enabling WiFi Tethering. Currently the only way iv found aware around this is to use AutoInput/Tasker to automate screen touches ect.. which works but is a bit messy.
The last few Android Phones I had where Samsung. My next will likely not be. Im bound to what my employer provides (VZW or ATT). Im thinking of going with the Pixel 3 or what ever is avail when my contract is up next year. lol
~SG