Database Users

HTC Kaiser Battery Door

Anyone know where i can get another battery door? my kaiser fell and has picked up a bunch of huge knicks on the back. lmk thanks

anyone? my battey door is actually now broken from one side and it wont close (sadly its practically half opened from the back heh)

I would like to know where to get one too. I have some modification ideas and I need a couple to experiment on.

just called customer service you can order directly from htc only the price are crazy...

I hate the rubberized cover
I wish OEMs start making non-rubberized replacement covers. If we cried out loud that Black Trinity's Batt Cover is a fingerprints trap, Kaiser's original cover is a dirt trap and every new casual touch adds to it's sorry look.
The only solution I found yet is BodyGuardz rear transparent part..
BTW rubberized does not and should not mean doing it poorly. My IBM Thinkpad cover follows the same concept, but is much tougher to both touch and scratch..
Any ideas ?
=====
Saar

I just called HTC America to see if I could get a spare back cover for my TyTN II. Well, they don't carry that part because "it's not a US model". OK, I then ask for a back cover for the Tilt and she responds "We don't carry parts for OEM branded HTC devices". So I replied, "Great, why do you exist?" She replied "we carry very few parts". What a great company. So it's off to AT&T? I'm not thinking I'll get much love there...
So, I am now very interested in finding a source for the back cover that will ship to the USA.

hopefully the folks at www.cnn.cn will have them in the next couple of months. i purchased replacement casing for my Trinity and my Q from them in the past..

yeah, ive already called ATT, they dont have any extra parts for the tilt yet. i figured HTC would want atleast $45 - 50 for the piece ahh. im going to call them up today. thanks anyways guys

cortezzi said:
hopefully the folks at www.cnn.cn will have them in the next couple of months. i purchased replacement casing for my Trinity and my Q from them in the past..
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yeh
cnn has the largest range of spare part, and is one of the most reliable online stores, just send them an email, and they will try to get the items in as quick as possible.
kms

ACMilan07 said:
anyone? my battey door is actually now broken from one side and it wont close (sadly its practically half opened from the back heh)
Click to expand...
Click to collapse
Go to any service center and order the door they should have this part.I ordered in Romania and in 3 day they bring the piece ( original part OEM ) and cost 20 USD with VAT (TVA,tax).Not cheep but original part .

So any new regarding this? I'd be interested to know! And there are other threads showing how to "dismantle" the kaiser, we could do some Tutorial on how to proceed

It may be worth waiting for the mega capacity batteries that are too big to fit in the usual battery space. They usually come with a new extended cover.
That way you could kill two birds with one stone - better battery capacity and a free replacement battery cover.

im looking for one too, but a cover for the tilt with no camera.

If i could get my hands on a battery cover with no camera hole, i would do a dismanteling tutorial.

Found one "special order"
My phone fell and the little plastic cover on top of the camera broke. Tried to fix it but doesn't look nice. I just found a back door (special order), hopefully it will arrive in like 2 weeks not 2 months.
mobileplanet.com look for htc kaiser or tytn ii battery cover

FrenchJo said:
My phone fell and the little plastic cover on top of the camera broke. Tried to fix it but doesn't look nice. I just found a back door (special order), hopefully it will arrive in like 2 weeks not 2 months.
mobileplanet.com look for htc kaiser or tytn ii battery cover
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Click to collapse
Thanks, it's here $24.95 special order.
http://www.mobileplanet.com/p.aspx?i=160191
The picture is wrong but the description is correct.

Did it take two months to arrive? I saw it on Mobile Planet, but the expected ship date is January 26.

Finally!!
I think finally found it!!! the price $54.95 US.
http://www.cellulardr.com/proddetail.php?prod=HTC8925BattDoor&review=add

Did you all ready recieved, the part? does it match?
tks

RemE said:
Thanks, it's here $24.95 special order.
http://www.mobileplanet.com/p.aspx?i=160191
The picture is wrong but the description is correct.
Click to expand...
Click to collapse
***********************************************
Did you received the part? it match?
tks

Gutted lost sim cover

Decided to pop into town today and look for a new case for my shiny DHD showed the lady on the market but unfortunately no cases just yet. Got back to my car removed my phone and found my sim cover was missing, in a frantic rush I retraced my tracks had a chat with the lady on the market with no luck.. I'm now totally gutted! I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!

MrSkins said:
Decided to pop into town today and look for a new case for my shiny DHD showed the lady on the market but unfortunately no cases just yet. Got back to my car removed my phone and found my sim cover was missing, in a frantic rush I retraced my tracks had a chat with the lady on the market with no luck.. I'm now totally gutted! I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!
Click to expand...
Click to collapse
That sucks, yesterday I went looking for a case but all I could find was a sock with micro-fibre lining (still a pretty poor fit), anywho getting to the point one shop I visited tried to squeeze my phone into a Krusell case, needless to say it didn't fit and my SIM cover was left behind inside the case. Fortunately I spotted it and retrieved it. Incidentally carphone warehouse advertise the Krusell cases as being compatible on their website, it's a lie I tells thee.
P.S. after giving up my search I went to GAME on oxford street and bumped into Jason Bradbury from The Gadget Show who had just been doing interviews about the Desire HD, and he seemed to like it. Funnily enough though he didn't seem all that knowledgable about technology.

Just realised my phone will not work without the sim cover(showing no signal), seems there are two electrical connectors which connect to my lost sim cover.. Even more gutted now!
If anyone knows where I can get one then please let me know... Thanks

You should contact HTC. They will hopefully understand and you can buy a new cover from them, if not get one free
Certified service/repair shops can also order you pretty much any part of the phone.

Thanks guys shall get onto it tomorrow

MrSkins said:
I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!
Click to expand...
Click to collapse
OMG, I pactically had to find a pair of mole grips to get my cover off! You must have not replaced it properly as it really is a tight fit.
But I do hope you get a replacement soon mate, I can imagine how miserable it must be

Makes me wonder about the continuity of these things, I remember out of the box my cover just slid off with virtually no resistance. I have raised my issue with HTC and T-Mobile but still a little in "no man's land" After speaking to HTC and because the phone is new there seems to be no spares just yet, but they are trying to elevate my problem and hoping for a solution.
Sadly for now its back to my Satio which considering the brief affair with my DHD it’s like going from a Bugatti Veyron back to a steam powered Hillman Imp

Wrecked my Sim cover on day one!!
I was trying to take it off unsuccessfully. My fingers were not getting any purchase and were just sliding off the cover so i took a cloth and gripped the sides of the cover a little too firmly as it turned out. The cover came off and then promptly folded neatly in half. Noooooooooooooooooo! Luckily it did fit back on and the contacts meet so I still get reception and can use the phone, but there is an obvious crease down the back of the cover that will turn into an obvious split soon.
Granted I applied too much force, but I could not remove it otherwise. It is extremely thin and flimsy plastic and given the much touted 'build quality' of the single piece of metal backplate, the Sim cover is a joke.
So, I need a new one too. On my first day. Unbelievable. Let this be a warning. If you too have a Hulk-like grip, get someone else to remove the Sim cover for you.
Otherwise she is a beauty

Does anyones cover actually fit properly - i.e without a gap between it and the phone?

If anyone gets a minute could they post an image of their sim cover looking at the inside, I would like to cobble something together to get my phone running temporary
Big thanks..

Sim covers are being sent out of Thailand as we speak. I got this info from HTC NL, so I don't know whats up with UK.
Glad to receive my new cover soon .

Couple of pics of the sim cover for you. they dont seem to connect together. but there does seem to be something under the surface of the cover.

Thanks for posting the pics what a star! Yes it seems to not make a loop contact so bang goes my theory of a piece of foil...
Quick updats, just had a call from HTC they are sending me out a new cover very good service on their part and T-Mobile said they would send me out a new phone, a bit of an over kill me thinks. Both options are going through the motions and I shall need to cancel the T-Mobile option? Its the usual story waiting for a train and along comes.....

yeah, that was my first thought. im guessing its the antenna. no cover, no sim, no signal. at least your getting it sorted now. couple of days of no phone isnt the worst thing ever...well.

Images of inside of Sim Cover
As requested, pictures of inside of Sim cover. Please let us know if you find a supplier for a Sim cover, mine is not long for this world. Cheers Midge
Edit
Haha just noticed some pictures already posted, still its the thought..... Glad to hear HTC being helpful. I will try them for a new cover too.

I'm really surprised by this because mine, like a few others' was a real struggle to remove when I got it. Seems like an issue with some covers since the part it joins to will be strictly controlled.
Sent from my Desire HD using XDA App

Strange. I tested it on my Desire HD. Without the SIM-cover it still had full GSM/GPRS signal. Only HSDPA connection was lost.
With the cover on I get 3-5 bars HSDPA signal on this location.

Sorry to hear your news skins....Ive said it before it seems some have good ones, some have bad, mine is just fine, well its a bit too tight, bad quality control i reckon...hope you get it sorted soon.

Thanks for the pics, Interesting what was said about getting a signal with the cover off, I may just try it with 10 yards of foil trailing behind me, desperate measures
T-Mobile called earlier to say they are still out of stock and unknown when new DHD's will be in so I'm still waiting and keeping both options open to see which one arrives first.. Its getting there but been a damn long week so far!

dust under the screen?

I have only been using this phone for about a week. has anyone has this problem and send it to htc to repair? does this cover under warranty??

This was a huge issue with my MT3G Slide. If I remember correctly, it is a warranty issue. You can send it to HTC or (not sure) I think T-Mobile will replace it. The problem is with the glue that holds the digitizer to the screen, it's crap.
Also, when you get your new phone go into a dark room and check for light leaks. Probably under the top shell so open the keyboard and look on the back side of the screen.

i have had my desire z for nearly 2 months now, no dust yet

I was in your spot a few weeks ago. Dust just magically accumulated under the screen one night. A few days later it bugged me so much I called T-mobile, explained that there is dust underneath the screen and that there is no physical damage on the phone. They sent out a replacement that night and I got it 3 days later. No issues no cost to me free shipping both ways.
They did this for me on a used phone I brought in too, so I'm sure there would be no issue getting yours replaced if its new especially.

chrisyeung88 said:
I have only been using this phone for about a week. has anyone has this problem and send it to htc to repair? does this cover under warranty??
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Click to collapse
I had the same issue caused by the screen not being aligned properly with the casing which left a 1mm gap between the the screen and casing allowing dust and fluff to seep through. It's a manufacturing fault so just send it back to htc. If you're rooted, best to unroot first, you don't want to give them any ammunition;, )

Stea1thmode said:
I had the same issue caused by the screen not being aligned properly with the casing which left a 1mm gap between the the screen and casing allowing dust and fluff to seep through. It's a manufacturing fault so just send it back to htc. If you're rooted, best to unroot first, you don't want to give them any ammunition;, )
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Click to collapse
did htc charge you? what is the procedure to take it back? and price for the courier?

chrisyeung88 said:
did htc charge you? what is the procedure to take it back? and price for the courier?
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Click to collapse
It's covered on warranty, you don't have to pay for anything, best to contact htc via email to keep a paper trail on things. They will send out a courier to pick up your phone, it's only a simple procedure so it shouldn't take long.

Stea1thmode said:
It's covered on warranty, you don't have to pay for anything, best to contact htc via email to keep a paper trail on things. They will send out a courier to pick up your phone, it's only a simple procedure so it shouldn't take long.
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when i contact htc.... they said "At that stage the choice is given to either go ahead with the repair or have the phone returned. To have the phone returned a fee of approximately £20 for courier costs and the evaluation is applicable." which makes me slightly confused
you still have dust problem after the fix?

Had my g2 for like 4 month no dust. That's good am with T-mobile. They will replace your phone even if you have the the smallest problem.
Sent from my HTC Vision using XDA App

chrisyeung88 said:
when i contact htc.... they said "At that stage the choice is given to either go ahead with the repair or have the phone returned. To have the phone returned a fee of approximately £20 for courier costs and the evaluation is applicable." which makes me slightly confused
you still have dust problem after the fix?
Click to expand...
Click to collapse
I'm slightly confused myself, the way I interpret your text is that after evaluation should you decide not to have your phone repaired then they will charge you for courier costs to have your phone returned to you. Like I said previously it should be covered by warranty so you won't have to pay a penny.
After repair, the dust problem is soughted.

Depending on how bad the dust is...take your phone and repeatedly, but lightly tap it on a table...the dust particle will eventually, make it to the edge of the screen and get "stuck there" and you won't be able to see it anymore. At least, most of the time, it will.
verkion

Dust problem does get worse..... only time I am free enough to let htc collect my phone is easter....
Mm... I will try the tap method.......
Sent from my HTC Vision using XDA App

What a bummer, that's a long wait. Just so that you're aware it doesn't have to be your home address, you can use friends, family, work etc. address. The courier can just pick up/drop off even when you're not there.

Stea1thmode said:
What a bummer, that's a long wait. Just so that you're aware it doesn't have to be your home address, you can use friends, family, work etc. address. The courier can just pick up/drop off even when you're not there.
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Click to collapse
oo how?? as currently im living on student accommodation. don't really know how can i let them pick up. and prefer not to drop off bk at the accommodation office too

Have had my G2 since release and no dust yet

tried the tap method... but nothing happen..... dust is getting closer to centre now... as more dust gets in

I don't know if this thread is still alive, i hope it is.
Well, I got my G2 just about a couple of weeks ago. Got it off kijiji, cuz the gentleman who sold it to me told me that it has warranty till september 2011, i decided to buy it. It still does have warranty. It has got 2 problems, 1 with battery, the phone is s-off, rooted, and modded with CM Nightly RC1, and the battery just runs out very quickly, i have to charge the phone atleast twice a day. and 2nd is with he screen, it has got dust underneath, on right hand top corner, so i decided to call htc directly and find out if i can send the phone off for repair, and if i could get a replacement battery.
The girl on the other side was nice enough that she is sending me a new battery, so one problem will be solved, then I asked her if i can send the phone back to them to get it fixed.
I am actually worried about 2 things. One is how do I put the stock rom back on the phone? I am not a great modder and don't really know(i think little bit research will help, as i found this thread after search) and two is i am really afraid of htc charging me for something i might not have done. such as liquid damage. physically the phone looks great. no scratches or any sort of physical dent marks. but liquid damage is something really scares me out.
what should I do?
I need some advise from my fellow xda folks... Please help me out...

As far as i know, if you grab the official firmware from bell, (i assume bell because you said kijiji and that is normally canadian), load that up and make sure your recovery is stock, htc will not even know if you had a custom rom in it.
As for the water damage, there is usually a small white sticker where the battery usually sits. This sticker changes colour if it is exposed to excessive moisture. If this sticker is still white, then you are fine.
Sent from my HTC Vision using XDA App

Athrun88 said:
As far as i know, if you grab the official firmware from bell, (i assume bell because you said kijiji and that is normally canadian), load that up and make sure your recovery is stock, htc will not even know if you had a custom rom in it.
As for the water damage, there is usually a small white sticker where the battery usually sits. This sticker changes colour if it is exposed to excessive moisture. If this sticker is still white, then you are fine.
Sent from my HTC Vision using XDA App
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Not actually, i got the G2 off kijiji, the tmobile version which i use for my wind mobile sim card.
I called htc directly and the girl on the other side said the phone is fixable being in canada but i m just curious and concern about the charges they might apply to fix this... i asked her specifically that if i m in canada are you sure there will be no charge for me to pay? she said, we will require your credit card which has at least a dollar value on it, just for security(which i thought is weird as i have N1 i had to sent out for repair and they didn't ask for my credit card info... i asked her and she said N1 and G2 are two different cases handled by two different operational teams, they don't require info for N1 as its a Google phone, while G2 is sold by tmobile, my cc info they will use in case if there is any liquid or physical damage and i will have to pay for at least shipment back which is $35)
regarding the sticker, i can see a small white rounded sticker underneath the battery which is fairly white so far... i assume that's the one and doesn't look like it has changed color significantly, but I am still afraid - i think i might color blind... lol... i had a problem before with rogers bb bold, where i sent the phone in for repair and they said it has got liquid damage as the sticker has turned blue and i had to pay $250 for it...
That's the reason I need suggesions from ya'll people... how can I make sure my phone is damage free and can get the dust problem fixed?
i am really scared and totally confused...

creativedevil said:
Not actually, i got the G2 off kijiji, the tmobile version which i use for my wind mobile sim card.
I called htc directly and the girl on the other side said the phone is fixable being in canada but i m just curious and concern about the charges they might apply to fix this... i asked her specifically that if i m in canada are you sure there will be no charge for me to pay? she said, we will require your credit card which has at least a dollar value on it, just for security(which i thought is weird as i have N1 i had to sent out for repair and they didn't ask for my credit card info... i asked her and she said N1 and G2 are two different cases handled by two different operational teams, they don't require info for N1 as its a Google phone, while G2 is sold by tmobile, my cc info they will use in case if there is any liquid or physical damage and i will have to pay for at least shipment back which is $35)
regarding the sticker, i can see a small white rounded sticker underneath the battery which is fairly white so far... i assume that's the one and doesn't look like it has changed color significantly, but I am still afraid - i think i might color blind... lol... i had a problem before with rogers bb bold, where i sent the phone in for repair and they said it has got liquid damage as the sticker has turned blue and i had to pay $250 for it...
That's the reason I need suggesions from ya'll people... how can I make sure my phone is damage free and can get the dust problem fixed?
i am really scared and totally confused...
Click to expand...
Click to collapse
Ahh, just wanted to clarify since I didn't see any of the T-Mobile versions on Kijiji when I did my shopping.. If that's the case and you have the G2, then you should be able to pop by the T-Mobile site and grab the stock ROM off them. I also saw a list of stock roms somewhere on this site for the DZ/G2.
If the water sticker is whitish, then it's still good. As long as it's not red/pink or blue, those would be a sure sign of water damage.
The only reason why they would need a credit card, in my opinion, is for any unexpected charges that they would apply to it in the case of a necessary repair that is not covered under warranty. But other than that, I wouldn't know why else.
I hope you get it sorted out.
Regards.

How are the refurb warranty exchanges?

I noticed last week, that on cold days my g2's earpiece speaker sounds REALLY distorted as if it was blown. When I got this phone (it was a new replacement for my G2 that turned of when GPS activated), I noticed that the screen was sorta washed out and greenish compared to my old G2 (and my bro's G2, at that!).
However, the hinge felt fine and all, so I told the rep how I felt (that it wasn't bad enough to warrant another exchange but it annoyed me), and he said he'd make a note about it for future reference...
That, and this speaker thing have me.. and last night I used my bro's G2 - the screen seemed SO MUCH better that I've finally decided I might as well get an exchange.
I'll probably end up with a refurb anyway, so .. how are they? Does T-Mobile just send out other people's used broken phones like I have a feeling they do? Do they actually bother to make them like new? Or are they ever scuffed or whatever? Just curious.. thanks!

I just got one in the mail on Friday and it was fine except for one very small scratch on the back close to the camera. And it is very small, and it does not affect anything at all.
One thing that I did not know is, they do not include memory cards on the phones if you get it through warranty. I wish I would have known that, because I would have kept mine from the phone I sold.
Other than that, it does not come in a G2 box, it is a white box with no markings except the sticker with the IMEI number and stuff. The phone did have plastic over the screen and all accessories were in original packaging.

99formulam6 said:
I just got one in the mail on Friday and it was fine except for one very small scratch on the back close to the camera. And it is very small, and it does not affect anything at all.
One thing that I did not know is, they do not include memory cards on the phones if you get it through warranty. I wish I would have known that, because I would have kept mine from the phone I sold.
Other than that, it does not come in a G2 box, it is a white box with no markings except the sticker with the IMEI number and stuff. The phone did have plastic over the screen and all accessories were in original packaging.
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Click to collapse
weird. Htc and tmobile only send the phone for replacement phone. They don't send u accessories, battery, battery cover. You're suppose to take them apart and keep it before you send it in for replacement.
Sent from my HTC Vision using Tapatalk

Just tell them the refurb is having so and so problems and they'll send out another one at no charge.
Sent from my T-Mobile G2 using XDA App

eunkipark92 said:
weird. Htc and tmobile only send the phone for replacement phone. They don't send u accessories, battery, battery cover. You're suppose to take them apart and keep it before you send it in for replacement.
Sent from my HTC Vision using Tapatalk
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Click to collapse
Mine might have been different because I used the handset protection warranty, and not the manufacturer warranty. If you go through Asurion, they send it out like mine was.

The Bad, and the good of ebay purchases.......

Have a little story to tell about being wary of ebay purchases.....
Bought myself an HD2 from ebay. A faulty phone (stuck on windows loading screen), and advertised as such.
The owner advertised it as a software problem he hadnt gotten round to getting fixed after flashing an upgrade directly from HTC, so I figured 'What the hell' may as well give it a go and see if I could get Android running on it.
Paid £160 for it.....
As SOON as the phone arrived (recorded delivery, so the delivery was timed with my signature), I unboxed it and took off the battery cover to pop in the battery.
As soon as I took it off, I noticed that the 'Water damage' sticker AND the 'void' sticker were gone off the 2 screw heads where they normally sit - EU version has a water sticker covering one of the screws and not just under the camera lens where the TMOUS version has one.
Had a closer look at the phone and noticed a few scrapes around the screen edges. Then had a closer look at the screws and noticed that they HAD been removed, and then marked with a felt tip marker to hide the fact that some of the black colour had been worn off through removing. Not ony that, but one of the screws was actually INSIDE the back cover and not accessible from the outside. This thing had DEFINITELY been taken apart.....
Off to paypal I went and filed an action against the seller and linked some pictures I had taken - these were datyed and showed that I had taken them within 15 minutes of signing for the phone. I demanded either a refund and I would return the phone, or a partial refund of £60 and I would keep it.
Within 15 minutes, the seller responded and refunded me £60.... so... faulty phone bought for £100. Now to see if I could fix it......
HSPL 2.0.8, Task 29 and ROM flash later... still the same problem with booting. Popped on MAGLDR, CWM and an Android rom. STILL the same problem. Phone refused to go past the loading screen in windows or the android setup initial screen. Damn
Time to go one step further. Took the phone apart (just popped out the screen and mainboard, didnt bother strripping it right down. Noticed that one of the cables was loose and also that the screw that had been 'under' the case was actually a silver one that was too small and had slid through the hole...... Popped back the loose cable and took out the screw and put the whole thing back together again.
Still the same boot problem. Damn. Seems to be a fault in the phone storage, OR a problem with quickly over heating
Looks like it was going back on ebay to be resold as a faulty phone.
THEN I decided to look for a few other items... found a sheet of 'Void' stickers, and a sheet of 'water damage' stickers off ebay for about £6 delivered, so phoned HTC and discovered that the phone was still under warranty
Waited 2 weeks for the stickers to arrive from Hong Kong.
Popped the stickers on the screws (and replaced the silver screw with a correct one), sent the phone back to HTC and 8 days later received a nicely working HD2.... Warranty replacement.....
The Moral of this story.....
People should be CAREFUL with the purchases they make on Ebay. (and businesses should be careful about what people can get their hands on from ebay)
Hope thats a nice bedtime story for y'all

Nice story.
Thanks)

Nice story! I bought mine for 180€ from a friend 2 months ago. It was in excellent condition, barely used and only tiny scratches in the top right corner.
I thought about buying one of ebay before that as well, but didn't want to take the chance to spend a lot of money on a messed up device.
Tl; dr: story was good, ebay is risky

Awesome post and good advice. I hit the thanks button btw

Boradan my first t9193 was similar.
bought it for 280 bucks off of ebay. said he tried to put android on it, but it would freeze up every time he launched haret. so sold as software broken.
When i got it, it had water damage, and had been taken apart. I was refunded $50.
reflashed everything using the new MAGLDR and it has worked amazing ever since.
i do have a question though for you. since i have a t9193 not a t8585 would the warranty service work in the usa for it? or would i have to send it to Australia?
ps if you find this high jacking just ignore it. i was confirming how ebay can work out.

You will need to send it to Australia.
I had a faulty TMOUS HD2 and HTC UK wouldnt take it in for repair. Insisted I sent it to America. Managed to fix it though

Great story....can you pick 6 numbers for the lottery for me please

I got mine from the market here for £190 shipped to Italy, it was flawless, couldn't even noticed it has ever been used.
Regarding your story, I'm glad at least the seller agreed and gave you £60 back and at the end of the story you got a refurbished HD2 by luck .
Sent from my HTC HD2 using XDA Premium App

I bought my hd2 on Ebay for 390 euros and all was right..the only problem was to unlock the sim ...things done in 5 minutes on http://www.htc-hd2.it/