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Hi there,
I've recently had someone ask me how to resolve the following issues on the Touch HD.
End key, when set to lock the handset, isn't.
Ringtone ending too quickly, so the ringtone stops ringing, but the caller still hears ringing and the call can be answered (this is also happening on my HTC Hermes).
The other thing is, where the handset is shutting off overnight, meaning the person who owns the phone misses the alarms which were set, due to it being off.
Is there anything I can say to this person to sort these problems?
Thank you,
I think more people are inclined to answer you if you put a topic of note on your post.
"Some" doesn't really cut it does it.
As for your issues...perhaps the ring tone is set to only play once in the settings which is why it's stopping.
As for the lock...did you have S2U2 on at some point?
Remember the topic thing for next time please!!! I hate those sort of topics
Firstly, the topic is a minor issue, since I had already typed it, and it hasn't fully shown.
I'll edit it to reflect what it should've been, I'm not the typical n00b user of forums, and I do try to be fairly to the point.
Secondly, which part of "I've recently had someone ask me" do you not comprehend?
This is NOT my phone, therefore I do not know what has been done, and what hasn't been done.
The original user is someone who contacted me recently, and I'm trying to find the best way to resolve these issues.
As for the ringtone, I know on my phone its set to be continuous. Only by pure luck somehow I managed to answer my phone after its first beep this morning, half asleep, but it had beeped once from my ringtone and stopped ringing on my end.
If you can explain S2U2, that would be handy.
Thank you,
Upon reflection, do you agree it might be prudent in future to ascertain what steps have already been taken to rectify said "problem" before posting?
As for S2U2 - it's an application (there are others like it) that locks the screen of the phone - I have seen applications like this disable the default locking mechanism upon uninstallation. That was the reason for me asking - perhaps you could get your friend to check that?
Greeee said:
Secondly, which part of "I've recently had someone ask me" do you not comprehend?
This is NOT my phone, therefore I do not know what has been done, and what hasn't been done.
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I'm quite sure he understood what "I've recently had someone ask me" means - but you can't really expect us to help you in any way if you can't answer any follow-up questions! It's pure guessing this way!
Greeee said:
If you can explain S2U2, that would be handy. Thank you,
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S2U2 is a locking app available here: http://s2u2.ac-s2.com/
I've used it myself for a while and never had any issues. But I guess Wiggz is hinting at problems that might arise after uninstalling S2U2 (I hard-reset my device instead of uninstalling - so I have no idea) since S2U2 sorta does the same job as the standard locking using the end-key.
A hard-reset would probably fix all three issues - but I guess that isn't really an option if your friend asked you for help... :/
I'll have a look into the S2U2, and get this person to try it.
Since the handset has only recently been delivered from replacement, I can't see how a Hard Reset will work, but always worth a try.
What would you recommend with the custom ringtone issue? It happens on my hermes also, so not sure what would be causing this.
Greeee said:
I'll have a look into the S2U2, and get this person to try it.
Since the handset has only recently been delivered from replacement, I can't see how a Hard Reset will work, but always worth a try.
What would you recommend with the custom ringtone issue? It happens on my hermes also, so not sure what would be causing this.
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Are you sure the ringtone is of sufficient length to match the ring/pickup pattern - i.e. 30 second ringtone for 30 seconds before voicemail?
I had this problem with my alarm when I first used it.
Just thought I'd ask, I've upgraded to the latest Maintenance Release 1.56 and I am still loosing SMS messages. I don't get very many compared to most people, but today someone sent me a multi-part messages. I got parts (1/3) and (2/3) but never got (3/3) this is the same type of issue I was experiencing before the upgrade too.
I was curious is anyone else having these issues? The MR mentioned that it fixed an issue where SMS were not received due to FULL memory but I seriously don't that my phone memory is full, unless it's referring to more of a buffer, in which case it's apparently still not fixed.
Thanks
I had my phone off for about 1.5 hours while testing fresh rom 0.5 and received 13 texts when I turned it back on. None were missed.
no problems here
izanagi said:
Please figure out how to spelling losing.
Sorry, I know it's insubstantial but it's early, I haven't had any coffee and that's one of those distinctions that shows you're an idiot, like to, too and two.
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Yes I guess it is early I've fixed it now perhaps you could contribute your input on whether your getting all your txts? Thx!
I just had a friend send me a "long" 3 part txt all it send each part he ended with "END 1" "END 2" "END 3" based on character count. I only got parts 1 and 2.
Hah, sorry for being harsh.
Anyway, I haven't had any SMS problems both before and after the update. I've a friend in another state who has, however, and I believe after the update things were fixed.
Biggest plus in the update (and why I went through the hassle of leaving MoDaCo for Fresh) is the stereo sound output. I cant believe I didn't notice it was only sending mono sound.
izanagi said:
Please figure out how to spelling losing.
Sorry, I know it's insubstantial but it's early, I haven't had any coffee and that's one of those distinctions that shows you're an idiot, like to, too and two.
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That was a pretty jerk comment... especially considering you yourself had a typo in your response. Keep it civil please.
For everybody there is update now available on HTC website to solve the probelm of SMS's getting delayed in the out box.
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=812&news_id=407
This update for HTC HD2 messaging lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging.
Sorry I think this has been posted already
Thanks for the repost then, because I missed the original.
jeremy_norbury said:
Thanks for the repost then, because I missed the original.
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Me too, thanks.
jeremy_norbury said:
Thanks for the repost then, because I missed the original.
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likewise. this is much appreciated. Short and to the point, without having to trawl through a massive post
Thanks! I didn't see the other post either
For all we know this fix does nothing to address the sending problem. We have zero confirmation that it does anything.
Noam23 said:
For all we know this fix does nothing to address the sending problem. We have zero confirmation that it does anything.
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Correct. We have zero confirmation that it either fails or succeeds. Why not join in with the other people trying it to find out?
It took me a couple of weeks from first getting the phone, to getting the SMS problem. Then, after the ROM 1.48 upgrade I didn't have the problem for a few days.
All my SMS since installing the fix have been sent, and I've received an appropriate amount back, so I can confirm that my SMS is currently 100% working. Whether it will work as well next week, I can only tell you then.
johncmolyneux said:
Correct. We have zero confirmation that it either fails or succeeds. Why not join in with the other people trying it to find out?
It took me a couple of weeks from first getting the phone, to getting the SMS problem. Then, after the ROM 1.48 upgrade I didn't have the problem for a few days.
All my SMS since installing the fix have been sent, and I've received an appropriate amount back, so I can confirm that my SMS is currently 100% working. Whether it will work as well next week, I can only tell you then.
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Ok I have confirmation:
This fix does *nothing* to fix the sending problem.
It's easy for me to see this because unlike other people the sending problem happens for me 100% of the time.
Back to disabling HTC Messaging...
I would like to brake the neck of the PR guy who wrote this crap:
This update for HTC HD2 messaging lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging.
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I would like to reach out to his heart and rip it apart !
Noam23 said:
I would like to brake the neck of the PR guy who wrote this crap:
I would like to reach out to his heart and rip it apart !
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Hmmm.. okay. I'm pretty damn sure the "PR guy" doesn't deserve to be killled for that, but I could be wrong.
Noam23 said:
It's easy for me to see this because unlike other people the sending problem happens for me 100% of the time.
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Then how can you confirm this fix doesn't work? Maybe you have an other problem. I only heard people telling that they can't send messages occasionally, that's quite different from 100% of the time.
i never had problems before but i've installed this fix anyway, haven't noticed any difference,
the slow loading of conversation sms is still there, hope they fix that soon
for anyone who is having an issue, i suggest starting fresh with the fix, try it see if it works
Noam23 said:
Ok I have confirmation:
This fix does *nothing* to fix the sending problem.
It's easy for me to see this because unlike other people the sending problem happens for me 100% of the time.
Back to disabling HTC Messaging...
I would like to brake the neck of the PR guy who wrote this crap:
I would like to reach out to his heart and rip it apart !
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You should calm down, there is nothing wrong with the PR. Every company does that. Don't expect a hotfix which will solve your particular problem. Others don't have.
mox123 said:
i never had problems before but i've installed this fix anyway, haven't noticed any difference,
the slow loading of conversation sms is still there, hope they fix that soon
for anyone who is having an issue, i suggest starting fresh with the fix, try it see if it works
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That's annoying. Especially considering some users are reporting no problems with older versions of the msging ap installed. It shouldn't be particularly difficult to load a lot of plain text.
For what it's worth, the situation with slow loading of conversations got worse for me with the fix. I only had two contacts where it was slow, after applying the fix it's most (if not all) contacts. I've never had the sending bug, so can't say anything about it. Uninstalled the "fix" for now.
Maybe it was a fix for the number instead of letters when yo have had a longer sms conversation all of a sudden you got only numbers instead of letters.
To solv I have to change keyboard and then type some and then change it back to get letters again.
Is it just me who have had this problem?
Hi all,
I was wondering if I can't start a partition for the sms problem for leo. This is still a phone people and the two major functions of a phone are to be able to call and send text messages. Meanwhile all HTC seems to do is fix some little calendar and sd-card bugs but where is the WORKING fix for the sms messaging problem? I think if we start a petition and show HTC how much people are struggling with this problem, they will need to hurry up and fix this problem once and for all. Only problem is that I don't know how to start this off and I could use a little help. Thnx in advance.
Grtz
P.S. Still loving my snappy Leo, but it's very frustrating when you can't send messages when you're used to do this a lot..
totally agree. they should stop all other fixing not fixing anythng nd work on this issue.
I don't believe in petitions; needs someone to organise, etc.
Better idea, if you feel so strongly about it, is to write to HTC's technical department and copy their publicity and marketing people in.
WB
i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?
Fonzy85 said:
i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?
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He knows that, but that hotfix dosent work. This is why he put WORKING hotfix in his message. HTC need to sort this out. coz i'm seriously thinking of selling this phone and getting another iPhone now.
Protip: The hotfix works. If it doesn't, you're doing it wrong.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
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doesnt work
Gotta agree hot fix did nothing for me. Seriously annoying trying to send messages. Its rather embarrassing when i show off the phone!
The only thing that gets me by is the little work around someone suggested. When loading a contact Open and Close the menu(bottom right) then you can type. Its annoying but much faster than waiting for nearly a minute to start typing.
they should remove and return me back the old classic outlook sms!!!!
bzdemes said:
Its rather embarrassing when i show off the phone!
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Exactly, when people use the phone to try it out and it gets stuck on one of the most basic functions, they just think "why would someone use a phone that doesn't text?". It won't do much for the "i want one" mentality that HTC want people to have when they see their friends using their phones.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
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What makes you think so? There are loads of people who've installed the fix and experienced the bug since. And more are cropping up every day. Just because some people haven't had the bug come back after installing the fix doesn't mean it wont. Some users had the phone for weeks before the bug cropped up initially. Moreover, HTC themselves are not advertising the hotfix as relating in anyway to the stuck outbox problem. The accompanying description on their site is a load of marketing speak nonsense.
My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky! On the other hand I would agree that to me the two basics of these phones that must work faultlessly are the calls themselves and SMS. The fact that there is issues is pretty dreadful...
My next hope is the arrival of hacking SPL so I can flash a decent ROM onto the device and hopefully one without this program built in!!
The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.
sunking101 said:
The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
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Now that would be a major pain in the a#*&! As I've said I believe I must have struck lucky and have none of those issues but if I did.... God doesn't bear thinking about!
sunking101 said:
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.
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+1 to that idea but I wouldn't hold your breathe!!
One again, I repeat: I haven't seen anyone in America have this issue. I use ATT and have no issues with texts. None. I've had my HD2 for almost a whole month, as well.
*knocks on wood*
Lucky indeed
TonyJ999 said:
My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky!
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That's the problem. Although I've read and followed these threads about this problem as they came across the forum, I had'nt had any problems myself and considered myself lucky too! But after regaining confidence in messaging with my leo, and I started to send texts again it turned out this problem occurs quite random. Sometimes I send a text and it gets delivered right away, but another time I'll send a text and a few others to other recipients, and they all get delivered 2 days later!! That's where it gets tricky for HTC I think. Then again, if they are able to create these beautiful devices, they're certainly able to rewrite a flawless messaging-app from scratch.. Only hope that this will be fixed soon Or HardSPL will be released soon.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
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If you're saying that, YOU know nothing.
I too suffer this problem.
Today I got really pi**ed with it and uninstalled the Hotfix, leaving just the ROM Update, so far so good - probably just today though!
This is a really buggy phone throughout though, probably the worst I've had, but somehow this appeals to me deep down
I've had the phone since November, seen the sms problem only twice. Kinda got the impression that it only occurs if the phone has been on a good while, i.e a number of charges with no soft-resets. That could easily be coincidence.
Both times also after spotting the messages in the outbox and doing a soft reset the queued messages sent.
Still not working for me too
Anyone have any idea how to solve "delay in MIC" after answering? Delay is about 1 second. When I press Answer and say Hello, person on the other side didn't hear what I said, I have to say again... Some first calls I didn't know is it something with my phone or network, or caller...
Regards from Dubrovnik
I have the same problem...
Funnily but that seems to happen to me all the time but I didn't really register it until you posted it on here.
Maybe It's because I rarely use it to make voice calls but I always find myself having to say "Hello, Hello" as they never hear the first hello.
Guys, I'm happy now... I'm not alone
Dejo, hvala
Same problem here ? Do you think its hardware or software related ?
Same thing here.
I find myself waiting a second or two before saying hello or i get exactly as described.
Anyone knows who, MS or Samsung, and where would be best to ask about this problem ?
Noticed the same problem!
S1eepy said:
Anyone knows who, MS or Samsung, and where would be best to ask about this problem ?
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Samsung. If it's not being reported for other phones, then it's likely not the OS itself.
same problem.
Now I wait 1 second before speak...
Same. Wife explained it to me a while back after I got pissed off at her for not talking after I answered. haha
I was surprised today as I answered the phone and said hello straight away and got a reply - I was actually heard.
I am not sure If this was due to upgrading to the newest rom - including the firmware.
I've noticed this as well (JK1 firmware)
Cool, that's good news Let's hope it'll be included in a subsequent official Zune-distributed release
This happened to me also, but since upgrading to the I8700XXKC1 XXKB2 firmware it seems to have been resolved. (It's also resolved the issue of the notification sounds occasionally 'breaking' - I haven't seen that mentioned anywahere else.
Thanks for the feedback. Sorry I didn't quite follow the upgrade procedure. Is it possible to flash the firmware without erasing all the user data?
Unfortunately not, but almost all data on the phone is cloud based or can by synced via zune anyway. You'll just need to connect to your accounts and reinstall all your apps again (which is the biggest pain about the process).