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Hello,
I just bought a nexus s and I think I have dead pixels,Does some of you experienced this?
Here's a pic:
http://hpics.li/4505f11
Return it now! Shoukdnt have dead pixels
Sent from my Nexus S using XDA App
Yes return the phone and get a replacement.
Wow I never seen a dead pixel on a iphone last time I saw one was in my psps when I came out
Sent from my Nexus S 4G using Tapatalk
Yes those are dead pixels and they will exchange the phone no problem, you have quite a few also. You should be happy with a new phone.
Sent from my Nexus S 4G using XDA Premium App
evivbulgroz said:
Hello,
I just bought a nexus s and I think I have dead pixels,Does some of you experienced this?
Here's a pic:
http://hpics.li/4505f11
Click to expand...
Click to collapse
Those are actually stuck pixels, not really dead pixels, but since they don't change they're useless and could be considered "dead". But you should get your phone exchanged for a new one as pixel issues in this day and age of display technology should never be seen. I once bought an LCD monitor that had about 15 stuck pixels in about 6 groups of 2 or 3 pixels. The "policy" of the store was not to exchange monitors with less than 20. But I looked at a display model which was 100%, and then opened another box and insisted he check that one and it was 100% too, so I asked him why should I be stuck with a less than 100% monitor? He reluctantly exchanged it and I still have that monitor 5 years later and it's still 100%. Since then I've never had another display (TV, computer, cell) that was less than 100%, so I would complain if even a single pixel was dead/stuck.
For the record, my Nexus S is 100%. My wife's HTC Desire (nee mine) is still 100%, and my daughter's HTC Legend is also 100% still. Don't hesitate or let them bully you - get it exchanged ASAP.
The first thing I do when I get a new phone is check for dead pixels. I can live with a couple on a large monitor or TV, but not on a small screen like a cell phone.
This is a problem! Also, if it has this and it is new, chances are things will get worse along the lifespan of the device. Get it replaced asap.
I will get it replaced tomorrow, I hope they'll accept to exchange it...
Shocking! Think you may have broken a world record. With that amount of dead pixels they cannot argue.
Sent from my Nexus S using XDA App
Dead pixels on a samoled screen is not very common. One of the reasons I love the screens. However, I did have one on my last replacement Epic. LCD's like Evo's are more prone to dead pixels and they are pretty common. I had at least one or two in the couple I had.
Sent from my Nexus S 4G using XDA Premium App
Well.... found a small dust speck that wouldn't move. I have a dead pixel.
Setup an exchange?
Depends on how much it bugs you, I guess. The 2nd I got (first one had light bleed) has a dead pixel way up in the upper left corner. Never even noticed it until I ran one of those screen test apps. I wish it was perfect, but not worth the hassle to exchange again.
Sent from my GT-I9100 using XDA Premium App
That does suck, I would exchange it ASAP while you still can.
Hey.... hopefully Newegg will not give me to much of an hassle. Going to setup an exchange Monday.
I also had a dead pixel.... in the center of the screen. I exhanged it with Samsung... took about 2 weeks.
Had a dead pixel on mine and exchanged it with Best Buy.
I would not do it.. I may have bad luck but I exchanged mine and the second one was worse
Sent from my Nexus S 4G using Tapatalk
I ran the dead pixel test on my GT and found out that I have at least 5 dead pixels. You could barely see the majority of them, but I know they are there. What should I do? Exchange? Anyone else? Thanks.
Sent from my HTC Glacier using XDA App
you will drive yourself insane doing it, if you do swap it out just go on with life and never touch a dead pixel checker again it will literally kill you. for last few days i have not seen a single thing wrong with mine ran the check for ****s and giggles and now every time I open my screen i see the random one lil pixel hanging out in the corner screaming FUUUU at me.
Lol, true. I'll let u know what I do with this thing, 5 is A LOT.
Sent from my HTC Glacier using XDA App
back in the day when I had my fist gen touch I went through 9 before I got one with 2 dead pixels and apparently up to 5 dead pixels is acceptable to be sold to a consumer according to the apple support.
Wow. That's a lot of returns. Lol.
Sent from my HTC Glacier using XDA App
Returned my unlocked white one with 2 dead pixels...Didn't even see them at 1st but they stuck out during a video playback ...Got a grey one at staples with coupon....been looking and don't see any so far.
Nice. I hope I get lucky and get one with no dead pixels.
Sent from my HTC Glacier using XDA App
Don't see any here. I'd definitely exchange it. It's not a common problem with these displays.
I'm presuming that everyone here knows the difference between a dead and a stuck pixel. Because stuck pixels can be fixed. I've fixed a few on my 23" Samsung monitor and they never came back.
I just go my n10 today and really like it. Just ran a dead pixel finding app as my n7 had loads. I got 1. Its there in bottom right corner, a black dot that keeps staring at me now.
Is this considered "acceptable" or would you get it replaced?
So far everything else is fine, I could end up with
A: A worse one
B: The same again with dead pixel(s)
C: A 'perfect' one
That assuming Google don't have a minimum acceptable dp level
Any thoughts?
Sent from my Nexus 10 using xda premium
Depends on how visible it is to you. If it were me, I'd be exchanging it. Displays with dead pixels aren't all that common, at least in my experience. I've got a 2560x1440 monitor and it has no dead pixels. My older monitor which is 1920x1080 had one black pixel dead center, and I asked my friends what I should do. They instantly said replace, and I'm glad I did. Got a perfect monitor back from Newegg and I probably would've regretted keeping it. Once you notice the defect, you're always going to notice it.
I see so many posts from people who go to all kinds of trouble to find things wrong with their devices so they can return them.
If you keep looking for things that are wrong, you are going to keep finding them and never be happy. I received my Nexus 10 yesterday. I haven't run any tests on it, didn't check for light bleed, didn't check for dead pixels, etc. I just used the tablet.
And you know what? It's awesome and I love it. If you had never checked for the dead pixel, you probably would have never noticed it. But you did, and now it's all you can see.
Sorry, this is a trend that I have noticed with devices lately that kind of bothers me. My suggestion - get a new one and don't go over it with a fine tooth comb! Just enjoy it!
I would return it. I expect what i paid for, not something that is close enough to what i paid for.
barqer said:
I see so many posts from people who go to all kinds of trouble to find things wrong with their devices so they can return them.
If you keep looking for things that are wrong, you are going to keep finding them and never be happy. I received my Nexus 10 yesterday. I haven't run any tests on it, didn't check for light bleed, didn't check for dead pixels, etc. I just used the tablet.
And you know what? It's awesome and I love it. If you had never checked for the dead pixel, you probably would have never noticed it. But you did, and now it's all you can see.
Sorry, this is a trend that I have noticed with devices lately that kind of bothers me. My suggestion - get a new one and don't go over it with a fine tooth comb! Just enjoy it!
Click to expand...
Click to collapse
Yeh I guess your kind of right, however I don't WANT a reason to return it.
I'd just be p***ed if I discovered faults after my statutory return period expires. N7 was replaced twice in 1 month. If I'd not checked it thoroughly id have had no option but a replacement (after 30 days) , not the refund I actually got.
Thanks guys
Going to call Google tommorow, dunno when they will have stock to replace it with though.
Sent from my GT-I9300 using xda premium
RMA it. If it's not for quality control do it for the peace of mind. Knowing you have a dead pixel will leave you unhappy.
Just be sure to check for other defects on the new device when you get it.
Sent from my Nexus 10 using xda app-developers app
Return it. I wouldn't accept a dead pixel or extreme light bleed.
Sent from my Nexus 10 using xda premium
First of all, 1 dead pixel is completely acceptable in all circumstances and no company should (or does?) do a return for 1 dead pixel. ALL policies cover a few dead pixels, usually the general policy is 3 or less dead pixels in the center region and 5 or less within zones along the outside regions. A company can choose to be nice and offer a replacement anyway, but they are in no way obligated to replace any unit that has a screen with only 1-2 dead pixels. Some companies choose to offer special models with a "guarantee" to not have dead pixels (really just that the policy is now 1 dead pixel at most) but they also charge a price premium for these special models in the range of an extra $100 in most cases.
Second, it should be INCREDIBLY hard to see a single dead pixel even if it were in the center of the screen. The density is just too much to cause complaints from 1 being dead.
I had a single dead pixel on my iPad 3. When I took it to the Apple centre, they refused to replace it. They said that Apple has a policy of needig atleast 3 dead pixels in a bunch.
Sent from my GT-I9300 using Tapatalk 2
Well uncle Google has kindly accepted to replace it for me.
For the record, you can easily spot the dead pixel on a white background. I admit I found it using a test app. But now it's discovered I see it every time.
Maybe I'm being fussy but my s1,s2 and now s3 have never had 1 single dp. Tablets are bigger so I guess there's a greater chance.
Anyway fingers crossed the replacement is dp free
Sent from my GT-I9300 using xda premium
New one arrived, 0 dead pixels
Was a black speck under the glass when I opened it. Tapped the glass and it moved to the edge and it's gone
Sent from my GT-I9300 using xda premium
I've only come across 1 dead pixel on the many screens I've seen (was on a CR-48 test Chromebook from Google), and it was a red pixel in the middle of the screen. I used the laptop for a while anyway and just generally ignored it.
Maybe since it was a free laptop that I didn't use primarily, that made me not really mind it too much; but if I saw that on my Nexus 10, it would bother me quite a bit.
Recently bought my New Google Nexus 7 (2013) from Bestbuy this past Saturday. and I've loved it, and will keep on loving it. but I noticed one small, lonesome, scared, dead pixel around the left hand corner. Normally this wouldn't bother me, but considering I'm still in the 14 day warranty I was wondering should I honestly waste my time, get perhaps a new unit and maybe the new unit could be worse than the one i currently own?
There's absolutley nothing wrong with the current unit I own, besides the Dead Pixel. and was curious if anyone else had the same issue? would you suggest returning it, and actually get what I truly want. or should i just forget about it. I mean it's pretty hard to see, but just knowing that it's that is just killing me. I have OCD and this is not helping it :|
All comments are welcomed.
Also, does anyone else notice a rattle noise coming from the rear, back camera when you tap on it? not to worried about it. but just wondering if it's something TOO worry about.
Well, I would say bring it back to Best Buy, especially since you are still in the return period. That's what it's for! And if the new one is worse than that one, you can return it too!
I stayed in the parking lot of best buy playing with mine until I was satisfied. I exchanged one within an hour of using it. My second one was perfect! No light bleed or any issues!
Sent from my Nexus 7 using Tapatalk 4 Beta
good point
dragonboydbboy said:
Well, I would say bring it back to Best Buy, especially since you are still in the return period. That's what it's for! And if the new one is worse than that one, you can return it too!
Click to expand...
Click to collapse
I think im just going to return mine and see where it takes me from there, im spending $280.00 might as well get something I'm going to love forever. or at least until the battery kapoots.
Mine has a stuck pixel at a corner, not noticed unless looking closely
Sent from my Nexus 7 using Tapatalk 2
I would exchange it.
I would return it. You pay for something that should work perfect . In thinking of going back and getting the 32gb.
Sent from my HTC One using xda app-developers app
Completely agree on getting 32gb
witeboy07 said:
I would return it. You pay for something that should work perfect . In thinking of going back and getting the 32gb.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I've picked up my 32Gb on saturday and haven't looked back to the 16gb. from what I've heard it gets full quick, and when i first looked at my total storage it said I had 25 Gigs left, so I can only imagine what 16Gb had left.
Got mine via Amazon and it had 4 dead pixels, sent it back and my second one is perfect, no dead pixels.
If it had been one dead pixel, I'd probably still send it back for replacement. So I say get a replacement.
I got a dead pixel too
Going to staples tomorrow and exchange it. I got it from staples online.
Can someone recommend the best app for testing pixels, light bleed, touch sensitivity, etc? I remember using them on my 1st gen N7 but I can't remember which ones.
clankfu said:
Can someone recommend the best app for testing pixels, light bleed, touch sensitivity, etc? I remember using them on my 1st gen N7 but I can't remember which ones.
Click to expand...
Click to collapse
i usually turn brightness all the way up, go into a dark room, google deal pixel test and use any
to check for light bleed use dark black ground and check around edged... rotate other colors to check for dead pixels.. pixels are tiny on this 1080p 7" screen
for multi touch look up multi touch tester on googple play and download the app
clankfu said:
Can someone recommend the best app for testing pixels, light bleed, touch sensitivity, etc? I remember using them on my 1st gen N7 but I can't remember which ones.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.yota.screentest
For touch test go to developer options and look for "Pointer Location".
Sent from my Nexus 7 using xda app-developers app
How is ASUS warranty for nexus 7 bought from amazon US, shipped to Australia?
If i get any problems, i'll probably just live it i guess, the price you pay for being an early adopter
the problem is that you may return this and then get one with 5 dead pixels and dust under the screen. it may take you 6 exchanges and a headache before you're happy. there's no quality control on these at all so you really have to decide. I have dust under mine and a tiny dead pixel on my 2nd one.. returned the first for a dead pixel. I'm keeping the second.. idc anymore.
Sent from my Samsung Galaxy S4 using Tapatalk 4 Beta
me too!
I got the last one from Gamestop day before yesterday and found a dead pixel about an inch over the back button. Taking it back as soon as they get some more in stock.
Mine is literally perfect. Very happy. Bought it at best buy. 32gb model.
Sent from my Nexus 7 using xda premium
1st gen Nexus 7 8gb model. No dead pixels
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 05:01 PM ---------- Previous post was at 05:01 PM ----------
**** i just dropped it
Haha sike
Sent from my Nexus 7 using xda app-developers app
Bought mine at Walmart (employee discount save me a whopping 26$!!lol)and no dead pixels here, seems perfect. Have a ton more in stock as well.
Sent from my SGH-I747 using Tapatalk 2
Mine has a dead pixel and Like others said, it's kind of hard to notice as its only 1 and it's not really worth it for me to keep going back and returning it as another one may have bigger problems, it's up to you as it obviously shoyldnt have one so you definitely have a right to get a new one so if you don't mind definitely get a new one, I'm leaving to go back to England tomorrow so don't have the time/patience to get a new one, will probably get it repaired a few months down the line
Sent from my HTC One X using xda premium