Seems o2 is now unlocking the streaks for free - Streak 5 General

Found this and thought some streakies might be interested
http://android.modaco.com/content/d...-just-sent-me-unlock-code-for-my-dell-streak/
Have applied for mine and will keep you updated

I have applied for mine too!!

Can I apply too? when i'm not o2 client and dont have o2 number?
Number field in the form requires o2 number.
Can somebody help?
Sorry for my english
Sent from my Dell Streak using XDA App

This is great news i will do that tonight when i get home

Sent a request off. Fingers crossed!

Yeh thats me! Not sure if its free after all, need to wait for my account to update [3 day wait], am on Vodafone though rather than O2. Still even if its £15 still cheaper than any other option out there....

this makes no sense to me. I paid £400 for my streak on pay as you go with 02. I'm with T-mobile... so how do I enter my 02 number etc? I dont have one :-(

I don't either, used my Vodafone contract number.

Hello Cameron
Thanks for emailing us to unlock your Dell Streak mobile phone.
I'm sorry I won't be able to unlock your Dell Streak at the moment.
I won't be able to comment when we'll start unlocking Dell Streak. For
latest update on this, please visit our website (www.o2.co.uk).
If there?s anything else I can help you with, let me know or check our
online help centre at
http://www.o2.co.uk/help
Best regards
Angouliu
O2 Customer Service

i made the same request. but i don't keep too much hope.
because when i was filling the form online. the live chat support from o2 get involved.
then i start telling them the story.
the reply was : we can't unlatch the Dell Streak as it's not permitted by Dell.
which I don't think it's true!

Megacamz said:
Hello Cameron
Thanks for emailing us to unlock your Dell Streak mobile phone.
I'm sorry I won't be able to unlock your Dell Streak at the moment.
I won't be able to comment when we'll start unlocking Dell Streak. For
latest update on this, please visit our website (www.o2.co.uk).
If there?s anything else I can help you with, let me know or check our
online help centre at
http://www.o2.co.uk/help
Best regards
Angouliu
O2 Customer Service
Click to expand...
Click to collapse
Yeh!!!
I'm sorry I'm unable to give you unlocking code for your Dell Streak
phone.
We're currently not unlocking Dell Streak phones.
For further information and latest updates on this, I'd request you to
keep checking our website.
If you've a Tesco number, I'd request you to contact Tesco Mobile at
[email protected] for further help.
If there?s anything else I can help you with, let me know or check our
online help centre at http://www.o2.co.uk/help
Best Regards
Sonia
O2 Customer Service

Hmmm guess I got lucky then, I posted my replies at the modaco thread.

How long did it take for you guys to get a reply?
I sent an email off requesting an unlock, and stated that when I requested one first time around and was denied, it was because the Streak was exclusive to O2, but now that I can buy a streak from Tesco, it was no longer exclusive.
I'm wondering if perhaps the somewhat lengthy time it's taking to reply means they've asked Dell for my unlock code...

ThrashWolf said:
How long did it take for you guys to get a reply?
I sent an email off requesting an unlock, and stated that when I requested one first time around and was denied, it was because the Streak was exclusive to O2, but now that I can buy a streak from Tesco, it was no longer exclusive.
I'm wondering if perhaps the somewhat lengthy time it's taking to reply means they've asked Dell for my unlock code...
Click to expand...
Click to collapse
About a day, ask your self this; why would o2 unlock for free? (or at all for that matter).
The only reason you're asking them is because you can then say goodbye and to then use a competitor! one thing that mobile phone companies don't like it's losing income. So i very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very much doubt that they're doing it all, do you????????!!!!!!!!!!!!

ThrashWolf said:
How long did it take for you guys to get a reply?
Click to expand...
Click to collapse
I filled in the form early Thursday morning (Dec 2nd). Got an immediate auto reply saying that they'd get back to me within 24 hours. It's now Sunday afternoon and no response yet.
I'm not overly hopeful of getting an unlock code, but it was worth a try.

Philip said:
I filled in the form early Thursday morning (Dec 2nd). Got an immediate auto reply saying that they'd get back to me within 24 hours. It's now Sunday afternoon and no response yet.
I'm not overly hopeful of getting an unlock code, but it was worth a try.
Click to expand...
Click to collapse
I'm thinking really seriously of contacting Tesco Mobile with exactly the same inquiry. If they are a part of o2 network, they should share the same unlock database for Streaks. The big hope is that they're not as stupid and dull as o2...

checkbox111 said:
About a day, ask your self this; why would o2 unlock for free? (or at all for that matter).
The only reason you're asking them is because you can then say goodbye and to then use a competitor! one thing that mobile phone companies don't like it's losing income. So i very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very much doubt that they're doing it all, do you????????!!!!!!!!!!!!
Click to expand...
Click to collapse
I suspect it will cost £15, and here's why;
I frequently travel abroad. While abroad I can't use a native SIM with my streak, because it's locked to O2. As it stands, my streak is on a 2 year contract. O2 can either provide quality service and let me use my streak in other countries, get the money for the unlock, and have me tell my friends about what a great company they were for doing so, or I can pay Rebelsim, jump ship to a different operator when my contract is up, and encourage my friends to buy a streak directly from Dell.
That's why.

ThrashWolf said:
As it stands, my streak is on a 2 year contract. O2 can either provide quality service and let me use my streak in other countries, get the money for the unlock, and have me tell my friends about what a great company they were for doing so, or I can pay Rebelsim, jump ship to a different operator when my contract is up, and encourage my friends to buy a streak directly from Dell.
That's why.
Click to expand...
Click to collapse
Why don't you email them with this blackmail and see what response you get They'll either give you an unlock code or send round a solicitor

checkbox111 said:
Why don't you email them with this blackmail and see what response you get They'll either give you an unlock code or send round a solicitor
Click to expand...
Click to collapse
I might do if I get back a negative response!

I sent O2 at least 5 e-mails and talk to their online help, no luck. They keep saying can't unlock my dell streak. I got very angry with them now. Anyone know where else can find the unlock code? I know someone post a youtube video to show a software call "streak unlock code generator v1.0" can generate a unlock code, but I couldn't find that software to download, can anyone got it?
Help.

Related

Is anyone actually working on an unlocking solution?

I see a lot of people working on a lot of other things, but is anyone actually actively working on a solution to unlock the Streak?
How did people get their Nexus Ones/Desires unlocked without going to their Telco?
How do these websites get unlock codes for phones? Have they hacked the phones and come up with some kind of keygen?
Or does every unlock code, whether its from a Telco or an independant websirte, ultimately come from the Telco/Hardware manafacturer?
I am looking everything few days at loads of "unlock" sites ...other forums etc.. Still nothing. Expect things start after the streak launch in the US.
Correct me if i'm wrong, but i thought those unlocking sites got the codes direct from the carrier?
Also, i believe those with unlocked Nexus's (myself included) have unlocked ones because they got them direct from Google. All the others are locked down to the different carries. As far as i'm aware, the only way to unlock a phone is from these unlocking sites or via the carrier, and as O2 have said they wont be releasing the unlock codes until next year, it will be a while before the option becomes available.
Unlock sites don't always get unlock codes from carriers. Plenty of people who are able to develop an key generator. Willing to develop one is another matter, guess its all about ROI.
ROI? Republic of Ireland? Why? Is there where most of the key gen devs live?!?!
I've had enough of this unlocking business.
I've tried for three days now, going to over 10 local stores, malls, and other places to see if they can unlock my Rogers Dell Streak. I've tried countless websites only to be disappointed too.
Seriously, what's with carriers locking their phones? If people want to use their network, it should be because of their plans and customer service, not because of what phones they have.
Oh well, I'm selling my Dell Streak now. Very frustrated, because I actually like the device. But until there is a freakin easy way to unlock it, forget it. Not worth the hassle and headache.
Just use a rebel sim, it's only snobbery when people say it's not unlocked with a rebel, when you can do exactly the same thing.
The going rate for a streak code unlock is $100 or £45
Try to find unlocked code on ebay
My streak was unlocked with this thing
Trust_no1 said:
Try to find unlocked code on ebay
My streak was unlocked with this thing
Click to expand...
Click to collapse
You mean this?
http://cgi.ebay.co.uk/DELL-STREAK-W...MobilePhones&hash=item1c16256efb#ht_500wt_922
they charge 90 pound to unlock !!! I am really doubt you paid for that...
Yes, I am looking for unlock code for my Streak too because it's an engineering sample and AT&T doesn't have the unlock code in their comuter.
It would be nice if someone could actually do something about this. Most AT&T folks have it easier since AT&T readily gives out the codes over the phone. Us unfortunate souls stuck with O2 locked Streaks are effectively screwed until O2 decides to change their stance on the unlocking thing. And most of the solutions found online are exorbitantly priced too.
att is giving out unlock codes for the streak. infact they are giving out unlock codes for their other phones too. dunno whats possessed them of all people to start doing that. if you have a rogers streak you can call att, they may have them since i dont think anything is really changed from the att one. i believe o2 is giving out unlock codes for the streak too. if not, you can always try the rebel sim card. it costs money and doesnt work with 2.2 though.
I can unlock without any problems.pm me if you need an unlock. Att only gives them out for SOME existing customers.
Sent from my Dell Streak using XDA App
royalmail said:
You mean this?
http://cgi.ebay.co.uk/DELL-STREAK-W...MobilePhones&hash=item1c16256efb#ht_500wt_922
they charge 90 pound to unlock !!! I am really doubt you paid for that...
Click to expand...
Click to collapse
did it really work?
Is anyone actually working on an unlocking solution?
Yes: judging by the results of folks on the modaco forum keep pestering o2 until you get a result.
unlocking my Streak
I have a Streak which bought privately and an o2 sim only contract
If this is of any help, hear is the way I just unlocked mine free of charge and a day later (yesterday) my upgrade to 2.2 came through, bearing in mind this has taken about 10 days. you will understand why, as you read!
I emailed o2 and simply asked for an unlocking code, knowing the reply I would get setting in motion my already written response thanks to adzman over ad Modaco
o2 replied
Hello
I'm sorry the Dell Streak can't be unlocked by us as it's an exclusive phone and the manufacturer haven't given us the unlocking rights. Please contact the manufacturer to get it unlocked. I hope this helps. If you need any help, please email us or you visit our online helps centre on, (unable to post link)
I then replied
Hi
My understanding is the streak is no longer exclusive to o2 & therefore should qualify for unlocking. Other people have successfully obtained an unlock code for their streak from o2 The streak is now available on orange & vodafone (unable to post link) Also the streak is available sim free directly from dell or via tesco & argos (unable to post links) I understand that when first released this handset was exclusive to o2 & therefore not available for unlock. But as I’ve demonstrated this is no longer the case. I have no intention to leave o2, I like O2 that's why I came back to you, It's the fact that I bought this O2 Dell Streak privately and am using a sim only contract from you. Besides the dell streak is now available for unlocking via 3rd party companies (unable to post link) Please can you provide the unlock code, obviously I would rather deal directly with yourselves, but if need be I can get my device unlocked via the 3rd party. as i say, I’m very happy with O2 - please don't ruin the relationship I have with O2. If required I’d be delighted to talk to an O2 representative from your service management team to ensure my needs as a customer are met Thanks & regards
o2 replied
Hi
We don't have the code for this one on our database & will need to request this from the manufacturer. I'll have this requested & pass it on to you as soon as we get the code back.
Kind Regards
I replied
Dell Streak, and my IMEI number is= 354************
After a while I replied
l seem to be still awaiting my unlock code, is there a problem?
o2 replied
Hello
Thanks for your email. I'm sorry you haven't received your unlatching code yet and for the delay in getting back to you. Unfortunately, we're having trouble getting the codes for Dell Streak devices at the moment but we'll keep requesting the code you need. I'm afraid I can't tell you how long this will take, but as soon as we have the code you need we'll let you know. If there's anything else we can do for you just drop us an email. I hope you enjoy the rest of your day.
Kind Regards
I replied
Re my waiting for my Dell Streak unlatching code. If you haven't got my code on your database and have to retrieve it direct from dell, does this mean that I will also have a problem with the O2 Android 2.2 upgrade which is due out today?
Next day I received my unlatching code
Hi
We have receive unlatching code for your Dell Streak handset however we haven't receive unlatching procedure for the same. The code you require for your handset is "02******"
Kind Regards
The procedure is simple take out your sim and put in a competitors, Tmobile, Vodafone etc. it will then ask for the code when you switch back on.
All this was over a 10 day period
Hope this is some use to somebody
jeremyritzmann said:
I can unlock without any problems.pm me if you need an unlock. Att only gives them out for SOME existing customers.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
I got an unlock code from calling AT&T. They said to enter another carriers SIM card, to get the prompt for the code. I do not know anyone who has a service with a SIM card in my city, besides T-Mobile. And no one here uses crappy T-Mobile.
My question is: how else can I get the prompt to unlock without another carriers SIM card?
(Dell will call AT&T on your behalf to get the code as well if you are scared of the AT&T techs)
sim
you can get a free pay as you go sim from the Tmobile site, don't know how long it will take to come through or maybe get in touch with somebody local to send you an expired one.
I have a bunch of expired tmo sims laying around if you need one.
Sent from my Dell Streak using XDA App
sempermarine29 said:
I got an unlock code from calling AT&T. They said to enter another carriers SIM card, to get the prompt for the code. I do not know anyone who has a service with a SIM card in my city, besides T-Mobile. And no one here uses crappy T-Mobile.
My question is: how else can I get the prompt to unlock without another carriers SIM card?
(Dell will call AT&T on your behalf to get the code as well if you are scared of the AT&T techs)
Click to expand...
Click to collapse
Once again, some will some will not. And mostly if youre in need of an unlock code youre not planning on using att, which att WILL NOT provide an unlock code to non customers sadly.
Sent from my Dell Streak using XDA App

I think I have found the Streak Unlock ...

I am 99.9999% sure I found the person in the right department who will unlock our phones. She took all my info said she mails it to someone else who will mail her back with the unlock code.
Sound right doesn't it ? It's been 30 minutes. She said it could be an hour or so depending on the person who will provide the code, but she sounds like the real deal !! I will come back here about 6pm eastern time, I have an hour commute home, and if she could do what she says she can do I will give you her name and phone number ..
This is the first hope I have had. When I called her I said, before I return my Streak and maybe buy an unlocked one on eBay, is there anything you can do to solve my 'locked to AT&T problem? Before I could get the last words out of my mouth she jumped right in and said, "don't send it back .. I can get you an unlock code."
I said "Alright if I share you with the rest of the disappointed Dell Streak buyers" and she said 'YES .. this is no secret.'
If I get the unlock from her you can PM me and ask for her direct number .. Someone suggested I don't post a number here. They are right.
Diane
shEEEsh said:
I am 99.9999% sure I found the person in the right department who will unlock our phones. She took all my info said she mails it to someone else who will mail her back with the unlock code.
Sound right doesn't it ? It's been 30 minutes. She said it could be an hour or so depending on the person who will provide the code, but she sounds like the real deal !! I will come back here about 6pm eastern time, I have an hour commute home, and if she could do what she says she can do I will give you her name and phone number ..
This is the first hope I have had. When I called her I said, before I return my Streak and maybe buy an unlocked one on eBay, is there anything you can do to solve my 'locked to AT&T problem? Before I could get the last words out of my mouth she jumped right in and said, "don't send it back .. I can get you an unlock code."
I said "Alright if I share you with the rest of the disappointed Dell Streak buyers" and she said 'YES .. this is no secret.' I would post the number right now but I want to make sure she can do what she says she can and I don't want her to get too busy to call me !!
Diane
Click to expand...
Click to collapse
you should pm her number in messages, not post here for everyone to see. just my $0.02
zachthemaster said:
you should pm her number in messages, not post here for everyone to see. just my $0.02
Click to expand...
Click to collapse
YOU ARE 100% RIGHT .. I wish she would call already ..
I hate waiting .. I am like a bad kid at Christmas.
Diane
shEEEsh said:
YOU ARE 100% RIGHT .. I wish she would call already ..
Click to expand...
Click to collapse
well haha if it does work send me her info in a pm, thatd be greatly appreciated
It is 6pm eastern. They are in Texas. I called a few minutes ago and she still hasn't gotten the code. She will be there another 2.5 hours .. FINGERS STILL CROSSED !! I apologized for being such a pest, but said "I have been holding this brick for 4 days now. I want to do more than just look at it." Mean while I am thinking .. Wait till the other calls start rolling in. If they are going to start unlocking, it would be a good idea to create some sort of online form .. type in our IMEI numbers and they can just email them to us. I asked her does she need to know what service I will be using and she said 'doesn't matter, it will be unlocked for all.'
This would be great news and help drive sales. More sales=more support from at&t and dell.....i hope.
Dell Rep didn't get back to me tonight. At first she said a few hours, then later she said it could be tomorrow .. In any case, I believe in her. When she said I will get you unlocked, it sounded as if I wasn't the first person she helped. I don't expect to hear from her tonight though... I am sure she is done for the day.
What unlock code are you talking about?
smokku said:
What unlock code are you talking about?
Click to expand...
Click to collapse
SIM unlock. The dell streaks in the US are locked to at&t even if you buy it unsubsidized for $550
im going to go out on a limb here and say this aint gonna happen
flumps said:
im going to go out on a limb here and say this aint gonna happen
Click to expand...
Click to collapse
Of course it will happen... call centre reps ALWAYS call back when they say they are going to
(happy to be proved wrong !)
fone_fanatic said:
SIM unlock. The dell streaks in the US are locked to at&t even if you buy it unsubsidized for $550
Click to expand...
Click to collapse
Couldn't you just go to the seller and request the unlocking?
micduffy said:
Of course it will happen... call centre reps ALWAYS call back when they say they are going to
(happy to be proved wrong !)
Click to expand...
Click to collapse
i cant tell if thats sarcastic or not...
lets look at it this way. the device is released locked on or off contract so do you really think some random person is going to be able to just get a unlock code for it
doubtful.
Yep i doubt it too. I still live in hope...
Sent from my Dell Streak using XDA App
Do you think that she'll only be able to provide unlock codes for US Streaks (if she will at all...)? Or also for UK versions locked to O2?
800 308-3355 Dell Mobility
They need this information from you ..
Service Tag #
Express #
IMEI #
Email address used to purchase
They will email you the unlock. I have NOT received mine yet. Promised I would have it yesterday. Now they are saying 24-48 hours.
Just want to add that if I called and got a Dell Mobility rep named Shaquallar [female] on the phone, I would hang up and call back. Take my word for it ..
So Dell is apparently unlocking?
I don't buy it. I don't doubt the intentions of the agent but I think they'll get to the point where somebody will tell them that AT&T wont allow it.
AT&T is the keeper of the keys.
TooMuchFace said:
So Dell is apparently unlocking? I don't buy it. I don't doubt the intentions of the agent but I think they'll get to the point where somebody will tell them that AT&T wont allow it. AT&T is the keeper of the keys.
Click to expand...
Click to collapse
I am happy to say that you are wrong,, they are for sure unlocking. Every agent is doing the unlocking ...
shEEEsh said:
I am happy to say that you are wrong,, they are for sure unlocking. Every agent is doing the unlocking ...
Click to expand...
Click to collapse
I thought they should unlock it because there is no mention of Streak being locked to AT&T when purchased unsubsidized anywhere on sale page or during check out process. They do say that it is subsidized to 299.99 with 2 year AT&T contract and it works only on AT&T but they never said it is locked when purchased for full price.

unlocking a white streak??

anyone have a reputable site or a way i can unlock this phone? i called dell, they called ATT while i was online with them.. they say they have to open a case to get the code from dell and it will take 7-10days.. one ebay site i emailed said $41 to unlock it and will take up to 5days would love to start using this thing before 7-10 days.. any help would be appreciated
Save yourself the forty bucks and wait an extra five days! Lol.
There's very few sites out there that provide unlock codes for Streaks right now. And the very few that do, charge pretty exorbitant prices.
yeah that sux.. owell hopefully they will get it to me sooner then 7-10days!
Edrill said:
Save yourself the forty bucks and wait an extra five days! Lol.
There's very few sites out there that provide unlock codes for Streaks right now. And the very few that do, charge pretty exorbitant prices.
Click to expand...
Click to collapse
Don't hold your breath. I've opened three cases with AT&T and none of them have been fruitful. I've also tried paying unlocking sites although they just refunded my money because they couldn't get a code.
At this stage, the white Streak appears to not be unlockable as there are no reports of ANYONE successfully unlocking one.
Sorry to be the bearer of bad news. Others may chime in with success stories of unlocking the black Streak and tell you unlocking will be simple. All I will say is that I managed to get 2 black Streaks unlocked and was once of the first to get a white version, and I'm still using a rebelsim :-(
Krisbo
This is my first post in the forum. But let me tell you guys, I have a white dell streak unlock from att. This is what I did...call dell and tell them that I bought the streak from best buy and have them call att for a case. Tell dell rep that I will be using the streak over sea, and will be leaving very soon...So dell rep call att and told them to speed up the process and I got it next day
Sent from my Dell Streak using XDA App
Anyone look in the nv_ram file? I know the galaxy s phones have the unlock code in plain text. Anyone try that route and see if it were possible?
Sent from my SAMSUNG-SGH-I897 using Tapatalk
does the rebel sim work with froyo 2.2? i was reading it wasnt working with 2.2 only 2.1? i mean i guess ill see what happens with att, they said id have the unlock code by new years day so...
The white one is unlockable. I am using one right now. I boughr from bestbuy for the pull priced. Called AT&T and asked for the unlock code. Was on hold for.about 5 minutes. Told me it wasn't in the system. That a case neeses to be open.and I needed to fax some over the receipt and a cover page to the unlock department. 4 days later I get a email from them with the unlock code. What's weird is that I have had two streaks that I got from dell and AT&T gave me the code on the spot.
Sent from my Dell Streak using XDA App
I am writing now from the white unlocked streak. same procedure as always except for the fact that the unlock code needs to be issued by dell.
Sent from my Dell Streak using XDA App
well thats whats happening now.. called dell 6 days ago and just got the email last night from at&t saying fax over the receipt and all.. problem is i bought the phone used, so unless i can just make up a receipt i dont see them handing over the code .. ive emailed a few of the ebay unlock guys and all of them said after checking my imei# that there is no code available.. so im kinda stuck at this point!

For all those who can't get a free unlock code from O2

hi all,
It seems like there are a few of you that cannot get free code from O2. I have not tried this option, but got an email from Rebel Sim today. Check it out:
http://dellstreakunlock.com/dell-streak-remote-unlock-code-reader-software.html
It seems like you can get your code from this software.
Like I've said, I have not tried it yet, but for those of you are desperate enough, you can give it a go and then reply us how you go with it.
cheers
I think you should pay for it first and tell the rest of us if it works
Welcome
Unfortunately, a colleague is right, since it is a paid service. A friend took this sim-lock even though it took him about four hours of fun. Of course you can pay extra for help in removing it.
Sorry for my bad english
Troute said:
I think you should pay for it first and tell the rest of us if it works
Click to expand...
Click to collapse
lol....mine is already unlocked by O2....just trying to tell those who can't get the codes from O2 some extra options
I filled out a form online (o2 website, a link found in modaco) on Sunday and i got the unlock code on Monday morning, within 24 hours.
Very very impressed. worth a try and try again until you get it.
I just could not give them the phone number from the O2 network which has been used before because I bought it on the internet so sure a method will not work. They just need to secure a number that the phone was not stolen. I just bought a license from them because I got bored rebelsim II and wants to have Froyo and confirm that everything works in addition to promoting the cost is 19.99 pounds. I recommend
Got my code on eBay
I tried Rebel software and it sucks. Had to mess with ROM, which is not user friendly unless you know what you are doing. I looked at some unlocking websites and didn't find anything until I went to eBay. Got my code there for $74 and had it 2 days later in my email.
I used the rebel service and it worked! everything ok!
I submitted the web form last night and had my unlock code emailed by o2 at lunchtime today! I honestly thought it wouldn't be thst easy.
I nearly bought the software and licence from rebel sim people ... Glad I didn't now. If you got an o2 locked streak then use the web form
Sent from my Dell Streak using XDA App

Unlocking tips if phone bought on eBay through UnlockCodeRequest

Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
Click to expand...
Click to collapse
I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
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I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
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I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
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I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
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And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!
Bottom line, carrier locked phones are the worst idea in the world!
it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.
I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose
I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good
Hi Im french guy , can you give me Email to contact DEll please thank you .
Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
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Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!
Okay Thank You Bro Ill trying just after this message !

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