The epic will randomly forget your email accounts. Woohoo!
3rd time since I got it...
I have an exchange account that it syncs with.
Randomly, while on charge, overnight - it "forgets" my exchange account and I have to re-enter all my stuff and resync everything.
Everything else is exactly the same, just seems to forget that I already added an exchange account.
I dont have that feature
lol - I'm really not that pissed about it. It just makes me wonder why a phone would forget my email settings overnight while it's doing nothing!
Do you use exchange?
I use exchange and that has never happened to me. Maybe you can try and clear your cache. If that doesn't work, you could perform a hard reset.
I also use exchange it never has a problem except when I don't use 3g data. If I turn on airplane and use WIFI it won't connect to exchange.
Check with your IT department unless your already in IT.
K9 Mail FTW.
Related
My wife is having a problem that when she opens the default Email app, it displays the prompt to setup a new account. The problem is that she already has her two Exchange accounts on the phone. They both show up fine in Settings -> Accounts and Sync, they just don't work in Email. To resolve the problem, I delete both the accounts from Accounts and Sync and then re-add them. They both then work fine. However, this have happened a few times on her phone and it's kind of pain to delete and re-add the accounts over and over. I've not seen the problem on my Vibrant. Has anyone else experienced this problem and, if so, did you find a solution?
Thanks,
Yogi
I had this exact issue. I even went so far as to do a "hard reset" (i.e. Reinstall all software) and still had it happen to me. I contacted T-Mobile and they told me that I had already done everything they would suggest so they shipped me a replacement phone. So far I have not had it happen again but I have only had the new phone for a day.
Hund98 said:
I had this exact issue. I even went so far as to do a "hard reset" (i.e. Reinstall all software) and still had it happen to me. I contacted T-Mobile and they told me that I had already done everything they would suggest so they shipped me a replacement phone. So far I have not had it happen again but I have only had the new phone for a day.
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Unfortunately, this is already her second phone. We exchanged the first because of freezing and connectivity issues and this one has been much better in that regard, on par with mine. I don't want to have to tell her that she got ANOTHER lemon and we need to exchange it again. I switched her over from an iPhone because we wanted to move to T-Mobile and their much more economical Even More Plus plan. If I tell her she has another bad phone, she'll probably just want to give up and switch back to AT&T and the iPhone.
Okay, so we exchanged my wife's phone again and everything worked fine for about a week. Then, she added her AOL account and within a day, the settings were deleted again. Now, the problems is the AOL account doesn't show up in Account Settings, so the only way I see to remove it is to wipe the phone completely.
Hello,
Since yesterday, HD2 back becomes very hot for no reason (no new apps installed for many months) and battery is drained within 4-5 hours (from 100%).
Same when I restart the phone. However, it randomly fixes itself for no reason too.
I also can't wake up the phone just by pressing HANG UP key, I have to HOLD IT for 5 seconds for screen to highlight.
Any ideas?
Official 3.14 ROM
Are you using a googlemail account, if so delete it and reboot the phone. remove battery for 10 secs.
Wow, you are a hero. Yes, I do.
Is this a known bug? Any fixes?
Do I just re-add account then?
Excellent, worked for me to.
Had the same problem with my HD, deleted the Gmail account now, and I'll se if it helps ... the only thing that maybe is wrong (people ask why Gmail not something else) is maybe related to Gmail's new priority inbox thing, maybe it makes extra stress on the phone to process the mail ... I know a lot of people already had this feature, but in my case, my Gmail Inbox got the priority thing just before the HD2 started acting up, so that's why I'm assuming it's somehow related to all of this ... then again, maybe just a coincidence that doesn't have anything to do with it ... I think it's too early for speculations ...
Btw, my first post here
vborovic said:
Had the same problem with my HD, deleted the Gmail account now, and I'll se if it helps ... the only thing that maybe is wrong (people ask why Gmail not something else) is maybe related to Gmail's new priority inbox thing, maybe it makes extra stress on the phone to process the mail ... I know a lot of people already had this feature, but in my case, my Gmail Inbox got the priority thing just before the HD2 started acting up, so that's why I'm assuming it's somehow related to all of this ... then again, maybe just a coincidence that doesn't have anything to do with it ... I think it's too early for speculations ...
Btw, my first post here
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Welcome and a helpfull first post
Don't get the idea that I don't have anything better to do and just type here, but here's and update ... The phone is cooling down, the battery life holds normally, and you can turn on the phone from standby by pressing any button, like you used to before (some people reported that you could only turn it back from standby by long pressing the power button, myself included)
I also had this problem and someone on the Tmobile forum said XDA suggested to delete the Gmail accounts. This was my response on the other forum:
"Deleted all Gmail email accounts I had on my phone. I can verify that this corrected the problem and my HD2 is now working normally.
This is definitely not a good permanent solution because I use multiple gmail accounts. I also noted that when I did have my Gmail accounts on my phone, it would hang when trying to communicate with google servers. If you went to inbox, and looked at the status message at the bottom of the screen. It would hang at like "Connecting" or "Disconnecting"."
Also of note; this problem just started happening in the last few days and I've had my HD2 with multiple gmail accounts setup since release.
First-time poster...
We've done the same thing (deleted our Gmail accounts). After the battery recharges - it went completely dead after only 6 hours off the charger - we'll see if/how it works
Mike
Thanks for posting the gmail issue and fix. I had been having the same issue since Thursday night, and was almost ready to call T-Mobile to try to get a replacement, but saw the post here just by chance. So far it is working the way it was before, so it's much better. I even tried a hard reset(after a backup, of course), but had gone through and setup all of my stuff again right away, so I was still having the issue.
T-Mobile is now listing this as a known issue - last night when I called, they weren't so you can imagine the number of calls they've received already. My advice: if you are a T-Mobile customer and haven't reported this issue, please do. The more they see it is affecting, maybe the quicker they'll get a resolution for it.
Mike
I've had the exact same issue with my HD2 since Thursday evening. I just found this thread about Gmail and have deleted my Gmail account from the phone's e-mail app. Crossing my fingers to see if that fixes it.
I have a trouble ticket open with HTC regarding the issue and have made them aware of the possible Gmail interaction problem. The tech helping me said he will explore it and also that "GMail did recently perform a server side security change". Hopefully HTC and Google get their heads together and figure out what is going on.
Rob
BigBlueEdge said:
Hopefully HTC and Google get their heads together and figure out what is going on.
Rob
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Amen to that! Permanently leaving Gmail off my phone is not an acceptable option!
Mike
euro hd2
Also same situation with euro version HD2.
Someone on the HD2 Facebook page is reporting that if you go into Task Manager, the email client is using 80%-90% of the CPU. No wonder it's getting warm...
Great. And I was prepared to do an HR in the morning because of this. Hope there will be an permanent solution for this soon.
Just to touch base... since deleting the Gmail account and recharging the phone, it has worked flawlessly. A little too late to test the battery life (I won't be up near that late) but I'll let y'all know tomorrow.
I am a super noob when it comes to this my brother is having this problem how do you delete gmail from the HD2 sorry but I'm an android guy trying to help a windows
After removing my Gmail account from the phone it seems to be back to normal. Hopefully they find a fix soon.
Rob
Is this only an IMAP issue as I have 3 gmail accounts (POP3) on my T-Mob HD2 & they are all working fine without bugging the HD2.
Hi guys, I have setup my corporate Exchange mailbox using the built in application.
However, it works VERY poorly (settings set to Push) - sometimes the widget (or alerts for that matter) wont display new mail for HOURS! Until I manually go into the Mail application, and a minute later suddenly I get all the emails, and 4 emails I've been trying to 'share' (Notes) have been all sent at once.
Any idea how to fix this? or what to use instead?
On my old Dell Streak, using the default program, I had instant alerts on emails! sometimes even before Outlook had a popup!
this is annoying to no end..
I'm not sure if you're organization sets device security, but mine required a passcode to be set on my device if I used my Exchange account. For whatever reason I was still able to use the pattern lock but I noticed the same delays that you did. On a whim I set it to a numeric lock and all of a sudden my mail decided to push properly.
Sent from my GT-N7000 using Tapatalk
plasket said:
I'm not sure if you're organization sets device security, but mine required a passcode to be set on my device if I used my Exchange account. For whatever reason I was still able to use the pattern lock but I noticed the same delays that you did. On a whim I set it to a numeric lock and all of a sudden my mail decided to push properly.
Sent from my GT-N7000 using Tapatalk
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ok well, I tried this - 10 mins ago someone sent email (I see it on outlook already) - yet nothing on the Note (I switched to numeric lock hours ago), so must be something else... any ideas?
wifi is connected, and gmail is getting updates without issues.
I have this problem, too, and I've seen several others post about it as well. It's quite frustrating. Sometimes it works instantly and sometimes it'll go a couple hours without sending/receiving. Some people think it's a push bug and say changing to polling fixes it, but it didn't for me. I set it to 15 minutes and I still get the same problem with delays. It's really frustrating. I'm going to see if it's an app issue by installing another email client such as K9 or Touchdown.
Also, I wonder if it's a connectivity problem; I've been having weird issues; I work from home a lot so I'm here a lot in my wifi, and it seems sometimes my phone won't use the cellular network. I turn my phone off, it goes into deep sleep and turns wifi off, then I won't get any emails until something else wakes my phone, turning wifi back on. Like the email client can't or won't wake the phone when needed. I'm going to start a post about this tomorrow.
maxh said:
I have this problem, too, and I've seen several others post about it as well. It's quite frustrating. Sometimes it works instantly and sometimes it'll go a couple hours without sending/receiving. Some people think it's a push bug and say changing to polling fixes it, but it didn't for me. I set it to 15 minutes and I still get the same problem with delays. It's really frustrating. I'm going to see if it's an app issue by installing another email client such as K9 or Touchdown.
Also, I wonder if it's a connectivity problem; I've been having weird issues; I work from home a lot so I'm here a lot in my wifi, and it seems sometimes my phone won't use the cellular network. I turn my phone off, it goes into deep sleep and turns wifi off, then I won't get any emails until something else wakes my phone, turning wifi back on. Like the email client can't or won't wake the phone when needed. I'm going to start a post about this tomorrow.
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My wifi also disconnects sometimes if the phone is idle I don't know why.
That happens at home, it does not switch to 3G as I don't have any 3G plan atm at all (and its disabled in settings anyway).
However the mail push issue is prevalent even when I use the phone and its active - mails still don't arrive! even if I click refresh on the widget itself, no new mails until I launch the Mail application!
Ok well, this has gotten worse.
My limit is when I show up for a meeting only to find out 15 mins ago a postpone email was sent.
I've mailed Samsung support, hopefully will get an answer to resolve the issue - will update when I hear something back.
Anyone else experiences the same problem? please post here...
Also anyone who solved it
I had the same issue as well,So i deleted my Exchange account started all over again from scratch,on the set up i chose all the options I needed,now it works as it should,so what I have noticed:
1-After the setup is complete,if you go to the Account Settings and start to fiddle with the settings that seems to upset the push funtion ,except changing the notification sound didnt do any harm.
2-When I assign my custom Notification tone it also seems to upset the Push funtionality(but I am not 100% sure of this one yet.)
I got my G2 yesterday. I set up Exchange for my work and everything worked fine until today. I got an email followed shortly by a message that my id or password may be wrong. I double check, and re-enter my password, because this has been happening fairly often for the last 6 months, and this appears to fix it. It synced fine, but now, when I receive a text, I also get an exchange email of the text.
Never seen this before. Anyone know what's going on?
P.S. After this started, the phone stopped syncing email again, but the texts are still transcribing because I'm getting them on my other phones.
UPDATE: I figured out the problem. Please delete MOD. I'm a moron who panicked instead of following normal troubleshooting procedures.
And now syncing is working??? WTH is going on? I am trying to delete and reinstall my exchange now.
I'm such an idiot. I somehow accidentally checked "SMS sync". Never seen that option before. Once I unchecked, it no longer syncs the texts.
Alright. My phone is having a huge problem syncing. First I noticed it with Gmail. I can tell how instant I am getting emails because I am sitting here at work on my PC. I can send an email from where ever (in this case my outlook work address), send it...see the email pop up on my screen in the Gmail internet tab. Here is the thing. It takes anywhere from 1-20 mins for the email to finally get to my phone. It is SO random. Sometimes if I pick my phone up and turn the screen on, it pushes through alittle faster. I have tried everything (I think) the last two days. Obviously all my settings are correct. AutoSync, the Sync settings in the gmail itself.
To see if it was just gmail, I put my work email on the phone to see how that works. It's EXACTLY the same. Sporadic syncing. I then tried cloudmagic email app which people rave about. Same thing.
What gives? I've about had it with this phone. I even tried a factory reset this morning. Still have the issue. I'm thinking of taking the phone back honestly. Could this be a hardware thing to do with connection? I've tried all of this with strong wifi on, and with perfect 4G signal. Any ideas would be GREATLY appreciated.
Thanks
Nobody here has ANY idea what could be going on with my phone? I thought I fixed it and had it narrowed down to the WiFi st work but I just tried it again and it took 6 minutes for it to show up on my phone. If the phone is awake, it seems to be faster. Does this sound like it could be a hardware issue? Should I take this phone back? I already did a factory reset ect. Someone please help!!