Database Users

Orange Service Problems

Hi there,
I have been trying to connect to Orange UK HSDPA, 3G and Edge networks for the past few days to browse internet, download email and rss, and update weather. My phone is unable to connect though. No problems with text or call delivery.
Anyone else suffering from this? Thanks.

yeah im experiencing the same but only of today.it was okay yesterday and i havent been cut off or anythng of the like.
dont really want to do a hard reset but i will do later and see it makes a difference.
what rom and radio are you using?
im using the 1.8 l26 rom
r 1.10.25.25
g 52.57.25.30u
d 1.14.38865

hey guys,
I work closely with orange and can report that there aren't any planned outages I am aware of for the orangeinternet APN (The public one). Our private APN seems to be working ok so the problem lies with the public service.
My suggestion is to get this reported to orange asap so they can diagnose the issue further especially if it is affecting multiple areas (i'm in huddersfield) and can confirm I have the same issue aswell.
Its not anything to do with radion/rom as I was running Dutty's extreme with radio 1.12 up until 2 nights ago - since which I have reverted back to the standard 1.14 orange ROM using the 1.09 radio and still am suffering the same issue as you guys.
hth - zoomee

Mine wouldn't work as of yesterday, quite late yesterday to be honest though. I am in Fife, Scotland. I'm running Dutty's extreme rom 2.1 for note, but doesn't seem to be Rom specific.
Does anyone have dropped call problems with their Orange HDs too? Mine seems to have developed the problem recently. Already had to send a few back so really not wanting to have to do it again!

thanks for your reply and sugestion zoomee
iv got to transfer 10Gb of data to a new sd and then il reflash my phone with a new radio, hard reset didnt solve anythng nor did re-doing the connection setup.
il report back in an hour or so when im done.
no i havent had any dropped call issues.does your wifi work okay?i can connect to my hub but am not receiving any data or internet access

definately something affecting the orangeinternet APN if its affecting us all - so far i've read reports from london, scotland and yorkshire about the same issue.
Sure it will be resolved come tommorow as they'll be on skeleton-staff over the weekend.

Wow, noticed no connection this morning tried a few times upto now thought id check in to see if anyone else having probs, i am in the midlands. Will give orange a ring now.
Got through the blurb on the auto answer system on orange, pre-recorded message we have probs and are trying to sort! dont hold your breath.

Looks like I picked a great day to flash my rom - didn't check connectivity before flashing, thought the rom was borked!!! No connection since about 8:00am which is when I flashed.

Same problem here, no connection since about 9pm yesterday.

I've got the £5/month 500mb but don't really use it that much(as I use wifi at home mainly) so didn't notice the problem till I read this, just checked and it appears I'm suffering as well(I'm in Reading, Berkshire).
do I use Orange Internet or Orange WAP setting? leaving it on default appears to be using Orange WAP, I don't want to be charged on the £1/day rather than the usage being taken out of the 500mb/month when I use 3g rather than wifi.

What timing! My new data bundle (500MB) had just kicked in (I got the service message around midnight) but no actual data service available. It was working at around 6pm, since I was looking up train times on the move, but by midnight there was nothing. At first I thought it was something in the service message had mucked things up, but my partner also had no data service when she checked.

The same here in Bristol, was working yesterday (although not quite as good coverage as normal) now it seems to have totally gone..

same here guys, i'm in Letchworth, Hertfordshire.
but only experiencing problems since this morning,

Nightmare
Ok that makes 13 people all on Orange who are using various stock and Dutty or similar ROMS who are experiencing the same issue. With the recording from orange added to the info its fair to say its an orange weekend issue.
When I checked my connection settings I found the modem section greyed out. To be specific when I go to start>Settings>click on the connection tab>select the connection icon>then click on manage existing connections>then select edit. In the second drop down box on the orange internet settings screen it says "select a modem" the content of that box is set to Cellular Line (GPRS, 3G) but it is greyed out and unable to select or change.
Would someone be kind enough to check the same please as I am concerned my modem is dead!
Thanks very much in advance. I appreciate your help whilst pulling out large clumps of hair.
Heefy

I'm getting the same problem, could use Internet on the move with my Touch HD yesterday up until early evening, then nothing - just times out when I try and connect
Standard 1.14 ROM btw

Heefy said:
In the second drop down box on the orange internet settings screen it says "select a modem" the content of that box is set to Cellular Line (GPRS, 3G) but it is greyed out and unable to select or change.
Click to expand...
Click to collapse
Mine is exactly the same. If I create a complete new connection I do get to select a modem though, but its greyed out on my existing one

thanks
alltruism said:
Mine is exactly the same. If I create a complete new connection I do get to select a modem though, but its greyed out on my existing one
Click to expand...
Click to collapse
Thanks for your reply you have made me a happier man. I was thinking my modem was knackered.
H

Heefy said:
Ok that makes 13 people all on Orange who are using various stock and Dutty or similar ROMS who are experiencing the same issue. With the recording from orange added to the info its fair to say its an orange weekend issue.
Click to expand...
Click to collapse
I don't think it's device-related at all -- I'm running stock 1.19 still (radio 1.09.25.25 from memory) but my other half is running an antique TyTN and it's dead for her too.
Heefy said:
When I checked my connection settings I found the modem section greyed out. To be specific when I go to start>Settings>click on the connection tab>select the connection icon>then click on manage existing connections>then select edit. In the second drop down box on the orange internet settings screen it says "select a modem" the content of that box is set to Cellular Line (GPRS, 3G) but it is greyed out and unable to select or change.
Would someone be kind enough to check the same please as I am concerned my modem is dead!
Click to expand...
Click to collapse
Just the same here, the modem selection dropdown is greyed out -- but I think that's normal, although I can't be sure because I never really noticed before.

wuzzie said:
I don't think it's device-related at all -- I'm running stock 1.19 still (radio 1.09.25.25 from memory) but my other half is running an antique TyTN and it's dead for her too.
Just the same here, the modem selection dropdown is greyed out -- but I think that's normal, although I can't be sure because I never really noticed before.
Click to expand...
Click to collapse
Now I am feeling much better. I guess we just wait until Orange guys and girls walk into the office tomorrow and resolve the issue. Oh BTW my sky internet on my PC was very slow and sporadic early hours of this morning. Maybe its a radio mast, transmitter or a lump of space metal not working properly?
Thanks again. Great community.
H

sorry for my late reply. i flashed and hard reset and i have a connection.
if you can afford to, do a back up and hard reset perhaps and then re run ur connection setup.
thanks for all your ur input, hopefully orange will sort this as i have two contracts with them and im not getting my moneys worth, even if it is for a day.i like my money

HSDPA, will donate for help!!

Hi guys, i know this is a common problem amongst some of us, there are several threads discussing the connection drops but please there must be someone out there who knows something about it.
Basically with HSDPA enabled, the connection will last a random period of time before disconnecting by itself and displaying: cannot connect for an unknown reason.
When HSDPA is turned off, only 3G is used, although this works fine, it is fairly slower.
I am on T-Mobile UK, I have phoned their technical support, we have established it is not the sim card but the phone itself and have tried a variety of steps to solve this, for example receiving band settings for WCDMA, this has not fixed the problem.
I have tried changing the username and password combinations and have tried every combination of every advanced network option. I have used the T-Mobile stock rom 1.43, official HTC ROM 1.66, duttys hg, energyROM, artemis 5.0 and artemis 5.5 (would recommend btw) using MTTY before every flash, and every single different radio combination.
Myself, and many people here would be very grateful for any help posted.
Thanks in advance

Why don't you try Settings > Connections > Advanced network > GPRS tab > change from PAP to CHAP.. and reset... or viceversa.. that helped for me..

Thanks for the post, i've tried all that i've tried all advanced settings, at most they last for a day or so but after a while the connection dropouts seem to worsen

Ok ive just gotten off the phone for the third time with the technical support
basically what they've said is that the hsdpa WILL disconnect because the mobile towers simply can't handle the traffic.
He said in his honest opinion I should disable it because it simply won't work well and there is no fix.
Taking the piss juuuuust a little bit

Mine on t-mobile uk will show H, but usually drop down to 3G. It won't give me an error when it drops down though.
It sounds like its not transferring from H to 3G.
To be honest, i was unaware t-mobile ran HSDPA till I got my HD2 (never showed on my BB).

mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!

For my personal experience, I have for over a month, on versions 1.48, 1.66 by HTC, artemis versions, versions of other French chefs. had no problems,
Login Exchange push 24/24 without any cuts, I solicited the network with opera I passed automatically 3g H, and since February it to completely fall with the problems that everyone encounters (lost connection for several minutes , unable to connect to 3G without hard reset)
to remove the sim chip, I try with another chip of the same operator, another chip from another operator, the problem is still there.
For several days I have also continued a Touch HD, it faces no problems, no problems in connection 24/24.
In short, impossible to challenge any operator, any base station, any sim card.
It is then that the problem come from HD2:
-Software: We all try every combination of rom and radio rom possible.
It is the hardware, maybe the chip integrated into a concern for design, manufacturing concerns on some series, may be dysfunctional due to incompatibilitée between several chips of the phone, short, HTC should look into the problem.

cgrec92 said:
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
Click to expand...
Click to collapse
correct, it never disconnects.
It will switch seemlessly between them, when using or not using.
same one it came with. O2 HD2.
ROM 1.43.206.4 (70315) WWE
RADIO 2.04.50.22_2

I've also been struggling with this problem ever since I got my HD2 three weeks ago. However it seems like only a few people experience this.
My case is exactly like cgrec92 described. I'm on a 3.5G network in Denmark (3 Mobile), the phone shows the 3G connection at all times. When things do work and I use Opera/weather/Twitter/email etc, the symbol changes to H and I know the data connection is functioning. I can be using this for a whole hour without any problems.
However, if I put the phone down for a while and then pick it up again to use one of its data services, very often it does not connect to 3.5G (or H) anymore. It will still show the 3G icon on the screen, but there's no data connection. Then I go to Connection Manager and I can see that data connection shows as Off - and after a few seconds it goes back to On by itself That does not mean the problem is solved, as the phone still fails to establish any data connection. What I need to do then is manually turn off data connection and re-enable it again, which makes the 3G symbol immediately change to H. Then everything starts working again - until the next time it stops working...
I contacted the HTC customer service and they said it might be a driver-related issue, recommended a hard reset. I did that and for a few hours I thought it solved the problem, but no, data connection still disconnects by itself.
I spoke to 3 Mobile's technical service and they told me to update my software, which I had already done previously (I'm running stock 1.66 ROM Danish). They also said they never received any such complains about the HD2.
Like cgrec92 I've also played with all kinds of network/band settings, but it did not make any difference.
***
One question: isn't the phone supposed to automatically connect via EDGE when it cannot connect via HSDPA? Because in my case it will only establish data connection via H, never EDGE.
Any advice is greatly appreciated!

My take on this FWIW
It's not the phone!
It's the radio ROM installed.
I live in an an area where T-mobile say I can't get HSDPA.
However, I know that I can. How? Because 3 network uses the same local cell and transmitter as T-mobile and their signal will rip your eyes out!!!!!!!!!
All information obtained from a good friend of mine who works for BT, who, service manage the cells for the networks.
Plus, in this location, the cell traffic is then handled by BTs digiatal backbone which takes it who knows where after that.
So I have a very isolated situation in which I know there is a decent HSDPA signal, but I have had trouble with drop outs on my two previous phones (Nokis 5800 and HTC Touch Diamond 2) and originally on my two T-mobile mobile broadband feeds using Huawei E220 cell network modems.
All fixed when I finally found the right Radio and flashed it on the phones and unlocked and flashed the latest modem firmware.
My broadband connections are always on and never drop out and my HSDPA signal on my HD2 is through the roof!
To further emphasise the point all the equipment is used (when home based) behind solar glass which is notorious for blocking mobile phone signals.
Land on the best one and you will get incresed battery life as well.
Bottom line is try the latest radios (2.08.50.08_02 in my case) and I think you may be surprised at the results.
Current result of speed test 09.31 hours
ADSLSPEED.COM | Speed Test
3 minutes later
ADSLSPEED.COM | Speed Test

I have the same problem with the connection dropping. What I did to make it work was to disable HDSPA and putting GPRS to CHAP instead of PAP, and so far I have no problems at all

Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?

DORMIU said:
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
Click to expand...
Click to collapse
Erm!
It's your radio!
But, I think I did say that in a previous post.
You had a helpful fellow who sent you updated settings?
And he thought that was going to fix your problem?
That was helpful!
It's your radio!
The technicalities are beyond a customer assistant at the end of a phone. They work from a script.
I'll send you the settings.
Have you done this?
Have you done that ?
Never heard of anyone else with your problem!
It's your radio!
T-mobile uses PAP protocol (at least they do here in the UK) and it's a handshake protocol so changing that won't really do anything to the signal definition.
You have it or you don't.
It's your radio!
There is no "production fault".
You are not "lucky" or "unlucky".
You are in an area where you will suffer from this because of the ???????
THE RADIO!
I think I have made my point.
If it turns out that you don't have a radio issue then please feel free to admonish me.
Until then----------
It's your radio!

well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help

Yes, I was about to mention something similar. I haven't tried combining different ROMS & Radios myself, but I know people like cgrec92 who have with no good results.
And if it is the radio, then every 3 Denmark user like me would be experiencing the same problem, correct? I don't think that's the case. Actually when you read the forums you will find users from different countries with this problem, and they/we are not the only ones with a certain combination of ROM/Radio.
So yes, by disabling HDSPA I finally managed to have a stable data connection (but no 3.5G, obviously). At this point no one seems to know the cause of this issue, but I suppose it's naive to expect a future ROM to solve it, after all it's not a widespread problem. Is HTC even working on it? Are we sure it's not our devices that are faulty?
I honestly have no idea, but I cannot just accept this problem and live with it after all the money I put into this phone. That's why I brought up the possibility of having it exchanged for a brand new one in hopes that it will not have this problem.
Any ideas?

cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.

cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
I referred to my radio in my previous post -20.08.50.08_02.
My OS ROM is Leo Lite 3.
Connection setup used and no further settings.
My explanation for this is the fringe nature of the received signal.
The radio its constantly 'hunting' for a signal and the radio software has difficulty in locking on.
BTW OS ROM and settings ready don't affect the efficiency of the radio signal.

MidnightDraven said:
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
Click to expand...
Click to collapse
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the same ROM & Radio as us and in the same network. And yet they do not experience this problem.

Ive have similar issues but it depends where i am it appears that some towers its ok where others its not!

mo
DORMIU said:
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the
same ROM & Radio as us and in the same
network. And yet they do not experience this problem.
Click to expand...
Click to collapse
The radio differentiates between all the different levels and types of signal and it depends on how exact it interprets the signal. They are supposedly optimized before release and then re optimized with each newly released version. Network operators then have their own network parameters and again the radio has to accommodate this as well. One radio will never satisfy all these criteria and some of you will be in the wrong place at the wrong time on the wrong network with the least effective radio.
I can assure you that I most certainly do understand the problem and that is why, in my own case, I have resolved it.

DEV: PPP Issues. Improvement + Summary

This possibly needs to be in the dev section but I will start here.
First off this is not a complaint. What I initially want to do is get an understanding (Technical) of the issues around the PPP dropouts and locks ups.
From where I sit this is the only outstanding issue around the current android builds. Simply the phone rocks on SD card and is ultra stable and fun.
I have noticed various wiki'sstate that internet access is complete however obviously not.
There are a number of issues such as
1: Network dropout. Data connectivity will stop responding. Restart of the radio or mobile data needed
2: Network freeze. Android restart as the radio will not turnoff.
3: console level networking not avail. Eg ping etc simply does not work. DNS does not resolve and ping cannot find a route. Std Android this works fine.
4: Related issues. GPS-A data not downloadable. Only via application layer tool.
Is PPP the default connection type on factory android builds?
What is the difference between the HD2 in dev and a std android with the implementation of the data connection.
How can I help. I have over 20 years in IT and have a thorough understanding of TCP IP layers and routing. I have reasonable understanding of Linux and the kernel IP stack but zero understanding of the android kernel or application layer.
I also have dollars to contribute.
Update:
Currently I am trying all four with isome improvements
1: Updated the Ril WRapper with no luck.
http://forum.xda-developers.com/showthread.php?t=794309
2: Change the phones default connection to GSM PL.
Change the setting found in the menu phone info when you "call" *#*#4636#*#*. There is a option to choose your preferred network. Set to GSM auto (PRL)
3: Update DNS settings.
http://forum.xda-developers.com/showthread.php?t=812930
4: Ensure the correct APN's are being used.
This is no internet versus unstable Internet.
Note. Currently trying all four and things are improving. Had my first dropout after 36 hours versus 2 per day. It happened whilst using the GPS and making a call which always tend to be a stresser anyway. Will try to keep this thread updated.
This thread also has a number of updates http://forum.xda-developers.com/showthread.php?t=813148
I am running a stock WinMo Rom (Latest European release 3.14 I believe). 2.15 radio on a Telstra Network in Australia. My phone is a T8585. Also running [19.10.10]|<<Mdeejay FroYo Sense Series>>|2.25.771.1| cos I like the transparent titlebars
Now I have been running all 4 of the above for around a week now and have to say there is a def improvement. Where it was common to get multiple disconnects per day I have only had 3 in the last week. Mainly when I use the GPS.
I am still searching and have yet to find a 100% fix the stability is now at a point of reasonable reliable. Also noted that the Devs are still hard at work on this.
Update 31-10-2010
A good test is to open google maps while driving. Its about the only time I get a drop out now.
The GPS kicking in always stresses the radio and that combined with the handover of cell sites is a great deal breaker.
This also seems to be consist with my suspicions around the poor handling of corrupt connections.
Eg the system on fresh boot only has a table for handling 50 connections line. This ensures it can handle multiple simultaneous connections as well as background coms.
Now when a connection is damaged or locked normally it should timeout and/or then be deleted from the table. My suspicions is that this is not happening and all the avail connection handling are slowly filling up until there are now free. Frozen this is why it seems to be very unlikely for a freeze to occur straight after a restart but more likely after a day. Also dependent on stress environments. Homes with lots of RF noise, Long way from cell towers, driving, lots of gps use, Wifi cut over.

http://forum.xda-developers.com/showthread.php?t=812930&page=7
http://forum.xda-developers.com/showthread.php?t=794309

Thanks for the response.
I was not looking for work around but more technical information to try and identify where the issue lies. curious to see if ppp is the default and if the ppp implementation should work or is it still a hack/work around.
The steps I have tried are
1: Updated the Ril WRapper with no luck. No improvement
2: Change the phones default connection to GSM PL. No improvement
3: Update DNS settings. Still testing however does not resolve console level network issues and unlikely related to ppp freeze. No logic?
4: Ensure the correct APN's are being used. No improvement
Note. Currently trying all three
This is also separate to a lot of people issues around APN's. From the application layer internet works fine except for the freeze.

I believe rmnet is android's default connection and ppp is winmo's. I think dft reengineered ppp for Android. Remember seeing it some where when ppp first started to appear. Of course this is how I remember it and my life is hectic so it might be the opposite.
Sent from my Mytouch HD2

So I understand that one of the issues with RMNET was dropped packets. Was this due to it not being correctly engineered/implemented or just a nature of the beast?
Also with the issues everyone is having why are we not continuing to investigate RMNET as at least this was initially more stable and more of a native option.

dusty_nz said:
So I understand that one of the issues with RMNET was dropped packets. Was this due to it not being correctly engineered/implemented or just a nature of the beast?
Click to expand...
Click to collapse
That is because it isn't implemented correctly. The radio receiver in our phones was made for PPP, not for RMNET. Latter is standard in native android devices. And there it works very fast and stable. So the devs had to implement PPP in android, which isn't proper working. But they're working on it to improve the stability, I'm pretty sure 'bout that. At least it does work and I had never problems with loosing my connection and bad speeds.
Edit: Those are the known steps to get it at least halfways stable working.
Cheers

Okay.
Did some more playing.
Both RMNET and PPP allow pinging from the console. Just had to enable SU first.
Thanks everyone for your info. Will try my best to be patient.

dusty_nz said:
Okay.
Did some more playing.
Both RMNET and PPP allow pinging from the console. Just had to enable SU first.
Thanks everyone for your info. Will try my best to be patient.
Click to expand...
Click to collapse
But did you also have a delay till it worked? It took me about 20 seconds before any reply came up. And does your ping test work if you try it in the hidden menu when you "call" *#*#4636#*#*?

Aye.
There was a delay and the hidden menu ping does not work either.
Still needs work.

dusty_nz said:
Aye.
There was a delay and the hidden menu ping does not work either.
Still needs work.
Click to expand...
Click to collapse
Right.
Have you seen this thread? It might be a possible solution.
Some people have reported that it works. But I had no time to test it. Had to move servers

That is fix number 3. Update DNS. Testing now. Only been 24 hours however no drops.
Seems strange thou. Hard to imagine it is a DNS issue.

On a side note. Does anyone know what changes to the Rom are needed when installing an RMNET kernel?
Eg If I took the latest MDeejay rom and changed the kernel?

Update
Update on first post.
Def improvements to be found. DNS seems to be the biggest improvement for me but also running all 4 at once.

dusty_nz said:
On a side note. Does anyone know what changes to the Rom are needed when installing an RMNET kernel?
Eg If I took the latest MDeejay rom and changed the kernel?
Click to expand...
Click to collapse
No one who knows cares enough to answer.
As far as I can tell, no 'modern' build uses an rmnet kernel anymore, because apparently the chefs either don't care about data reception, or don't think that there is a problem because they don't leave a build on long enough for it to start developing problems.

enneract said:
No one who knows cares enough to answer.
As far as I can tell, no 'modern' build uses an rmnet kernel anymore, because apparently the chefs either don't care about data reception, or don't think that there is a problem because they don't leave a build on long enough for it to start developing problems.
Click to expand...
Click to collapse
any build that says it uses michyprima r11 is still rmnet based. I don't think the nexus one-based kernels worked with ppp at all.
on another note, I was getting loads of Network Freezes (where flicking airplane mode wouldn't reset the data connection) since last week despite not fundamentally changing anything in my Android setup (see sig). However been doing some research around xda yesterday and may have found something else that's improved my ppp connection stability (so far) and resolved my constant network freeze issue... will update when I've tested this for a few more days.

Some improvment?
APNs are correct, Did the RIL_WRAPPER with no significant improvment. This morning I changed to GSM PRL and noticed an improvment.
Before the GSM PRL, I had many PPP drops, especially when streaming large amounts of data. After the GSM PRL update, I did try streaming youtube, Last.FM, slingpalyer together and NetTest, concurrently, everything is working with no PPP drop.
This is not enough to reach a conclusion, but nevertheless, I never could have done it before
Have a look here.
Stock rom 1.48 WWE, radio 2.15.50 and Froyostone 3.2
Thanks for the support!
BTW: How can I obtain the DNS information for my mobile carrier?

Just report.
I didn't believe change dns will work.
But after I change dns, the data suddenly work ( no need to restart!).
So I think it have something relate to dns.

Same thing. Updating the DNS in the build.pro file seems to have the greatest benefit.
I have a suspicion that the issues are caused with the network driver not flushing dead connections. Eg outgoing requests that to not get a reply. Ideally they should be flushed other wise the connection cache will fill until it can no longer take more connections. Symptom dead/frozen internet
All the symptoms seem to relate to this sort of issue
Things like ppp drop out more likely when on the move (More dropped packets). GPS and wifi but back. etc.

@Dusty_Nz,
Thanks for your help, this is a great thread and its certainly appreciated (the devs are busy enough as it is, xda member contributions are a great help).
As it was asked a few posts up, how do I obtain the DNS settings for my carrier? I am using TMobile US and I'd like to test your observations.
Thanks!
Sent from my HTC HD2 using XDA App

tgtoys said:
@Dusty_Nz,
Thanks for your help, this is a great thread and its certainly appreciated (the devs are busy enough as it is, xda member contributions are a great help).
As it was asked a few posts up, how do I obtain the DNS settings for my carrier? I am using TMobile US and I'd like to test your observations.
Thanks!
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Follow the link on post 3
will then lead you here.
http://www.opengear.com/faq383-Confi...-APNs.html#USA

[Q] Can't get 3G or GPS working on HD2 running Android 2.3 NAND

Hi everyone!
This is my first post on XDA, but I've been referring to it a lot lately and have to say that it is a great community.
I am hoping that someone can help me with my HD2 problem. I initially tried running an SD version of Android 2.3 on my HD2, it was great but I had no working 3G or GPS. I thought this was to do with the ROM build, and started to look for a new one to try out.
It was at this time that I learnt about NAND. Since then I have installed HSPL 2.08, MAGLDR and flashed MDJ's CyanogenMod 7 (v. 2.6) A2SD+. This is a ROM of Android 2.3.2. Note that before I did this I had Radio version 2.15.50.14, which I believe to be correct (for the reason of needing 576MB RAM).
Everything is now running great on my NAND Android except for 3G and GPS. I don't have the option for enabling 3G in the 'wireless & networks' menu, which I should.
I've searched around but all I can find is people saying that before you flash Android you must ensure you have a radio that is compatible with 576MB RAM. Correct me if I am wrong but I believe that Radio 2.15.50.14 is 576MB compatible.
The fact that I have no 3G AND no GPS does suggest that the radio may be incorrect (from what I know about them), but I don't know for sure. Can anyone help me out here?
I don't know if this info will help or make a difference to which radio I should use, but I am on O2 UK.
Thanks in advance to anyone who can offer any help! It is much appreciated!

have you made sure the o2 apn settings are correct ?

I am not familiar with O2 in the UK but since there is also T-Mobile in the UK, I am assuming that O2 is a competing SIM card carrier similar to ATT in the US for me. And if so, then I would think that O2 only can give you EDGE and not 3G. That is what happens when I try my HTC HD2 on ATT. Unless I am on T-Mobile, all other GSM carriers will only give me EDGE and not 3G. In regards to not obtaining GPS lock, I think it could be caused by the build you are on. Many of the builds are optimized for the location of the developer. I would then change your gps.conf file in your build to optimized GPS lock for you in the UK. Here is a link to the thread to help you change the gps.conf file on your phone:http://forum.xda-developers.com/showthread.php?t=953630

APN settings
Richy99 said:
have you made sure the o2 apn settings are correct ?
Click to expand...
Click to collapse
Hi. Thanks for quick reply. I can go into my 'Access Point Names' menu, in 'Settings' > 'Wireless & networks' and can see multiple choices there. Seven of the options are for O2:
O2 UK (mobile.o2.co.uk)
O2 UK (mobile.o2.co.uk)
O2 UK Postpay MMS (wap.o2.co.uk)
O2 UK Prepay MMS (payandgo.o2.co.uk)
O2 MMS Postpay (wap.o2.co.uk)
O2 MMS Prepay (payandgo.o2.co.uk)
O2 UK MMS (idata.o2.co.uk)
I have no idea why some of them are identical or why there are so many for O2. However, I would have thought I should choose either of the top two, as I am on an O2 contract. If i select one of the top two then I can see the settings for that APN. The settings I can see that have values are:
Name, APN, Username, Password, MCC, MNC and APN type.
Should it be as simple as selecting an APN from the list or is there normally customisation required?

slbenz said:
I am not familiar with O2 in the UK but since there is also T-Mobile in the UK, I am assuming that O2 is a competing SIM card carrier similar to ATT in the US for me. And if so, then I would think that O2 only can give you EDGE and not 3G.
Click to expand...
Click to collapse
Hi. Thanks, that looks like something I need to find out for sure, although my 3G worked fine when I was running WM6.5 on O2, it was only when switching to Android that the problems arose. When I had the SD card version of Android I could go back and forth from WM6.5 to Android and would have 3G work in WM but not in Android, every time.
The good point about the SD card method was that if I ever really needed 3G I could easily reboot and use WM6.5, but of course now that I have a NAND version of Android I cannot do this, and so I am pretty keen to try and fix the problem so that I can use things like Google Maps when I am out and about etc.
Thanks again.

porcupine24 said:
Hi. Thanks, that looks like something I need to find out for sure, although my 3G worked fine when I was running WM6.5 on O2, it was only when switching to Android that the problems arose. When I had the SD card version of Android I could go back and forth from WM6.5 to Android and would have 3G work in WM but not in Android, every time.
The good point about the SD card method was that if I ever really needed 3G I could easily reboot and use WM6.5, but of course now that I have a NAND version of Android I cannot do this, and so I am pretty keen to try and fix the problem so that I can use things like Google Maps when I am out and about etc.
Thanks again.
Click to expand...
Click to collapse
Doing a Google search it looks like O2 can give you 3G provided you have the proper APN settings. The different choices you listed will be based on what type of O2 plan you are using. Here is a link to a suggested APN setting if you are on the postpay MMS plan: http://androidcommunity.com/forums/f41/o2-uk-postpay-mms-internet-apn-settings-18558/
Suggested settings for payandgo plan 3G:http://androidcommunity.com/forums/f41/apn-settings-for-3g-and-mms-on-o2-payandgo-17625/

Partial success!
slbenz said:
Doing a Google search it looks like O2 can give you 3G provided you have the proper APN settings. The different choices you listed will be based on what type of O2 plan you are using. Here is a link to a suggested APN setting if you are on the postpay MMS plan:
Click to expand...
Click to collapse
Hi. Thanks for the info and link. I tried the settings mentioned in the first link you provided and it worked! Brilliant! After I had input the new settings I had to go to 'Mobile networks' and re-tick 'Data enabled'. I now have a little 'G' icon in the status bar with an incoming and outgoing arrow above it and can browse web pages again! Ahh mobile connection, I have missed you!
By the way, that G icon, I've just Googled it and it seems it represents a GPRS connection, which is slower than EDGE. I have to say, this new connection is very slow (not that I'm complaining too much). Does this make sense to anyone? On the post I got the settings from (linked to above - I can't add URL's to posts yet as I'm a new user) I noticed that the users are saying that the settings will get 3G working, there was no mention of GPRS. Do you think my phone is defaulting to GPRS becuase it can't get 3G working?
Thanks!

I have exactly the same problem on orange. worked fine on wm6.5 but once i flashed android have had a night mare finding 3g coverage, but alot of ppl have 3g coverage on a nand android been trying to figure out why cant i, i also have that G but its really slow internet and cant talk on pingchat etc, gonna ring orange tomorrow n see if they can fix it/give me correct settings.

Hi Guys go into mobile networks and look for use only 2g networks and uncheck that box

yrrab said:
Hi Guys go into mobile networks and look for use only 2g networks and uncheck that box
Click to expand...
Click to collapse
thats always unchecked cheers anyways mate....
I posted it on the thread of the rom i use and some1 posted this....
truckerdewd said:
It's your sim card. Had the same issue in the fall and it was my sim card. You are supposed to have them changed out every 2 years
Click to expand...
Click to collapse
not sure if its correct or not but am going to give it a try

It seems to be working...
yrrab said:
Hi Guys go into mobile networks and look for use only 2g networks and un-check that box
Click to expand...
Click to collapse
My 2G network option was always unchecked, but thanks for commenting anyway.
I seem to have a pretty much fully working connection now. I had the G icon (GPRS) when at work the other day, but once I went home I managed to get an E icon (EDGE), which was much faster. I don't know if I'll be able to get any faster than that (i.e. 3G or HSDPA), as I am assuming that is partly to do with my settings but also partly down to geographic location and coverage etc. But at least I have something now, I am very grateful for that much
In addition, my GPS seems to be working too (I started this post of with neither GPS nor my mobile networks working). It takes some time to get a lock on me, but it gets there after a few minutes. Fantastic!
Thanks so much to everyone who posted comments, I appreciate them all
I hope you get your problem sorted, LaneyEFC. I'd definitely recommend getting the APN settings from your network provider, my problems went once I got that step right!

gprs hd2 android
hello
have you find a solution to use mobile network ?
thanks
porcupine24 said:
Hi everyone!
This is my first post on XDA, but I've been referring to it a lot lately and have to say that it is a great community.
I am hoping that someone can help me with my HD2 problem. I initially tried running an SD version of Android 2.3 on my HD2, it was great but I had no working 3G or GPS. I thought this was to do with the ROM build, and started to look for a new one to try out.
It was at this time that I learnt about NAND. Since then I have installed HSPL 2.08, MAGLDR and flashed MDJ's CyanogenMod 7 (v. 2.6) A2SD+. This is a ROM of Android 2.3.2. Note that before I did this I had Radio version 2.15.50.14, which I believe to be correct (for the reason of needing 576MB RAM).
Everything is now running great on my NAND Android except for 3G and GPS. I don't have the option for enabling 3G in the 'wireless & networks' menu, which I should.
I've searched around but all I can find is people saying that before you flash Android you must ensure you have a radio that is compatible with 576MB RAM. Correct me if I am wrong but I believe that Radio 2.15.50.14 is 576MB compatible.
The fact that I have no 3G AND no GPS does suggest that the radio may be incorrect (from what I know about them), but I don't know for sure. Can anyone help me out here?
I don't know if this info will help or make a difference to which radio I should use, but I am on O2 UK.
Thanks in advance to anyone who can offer any help! It is much appreciated!
Click to expand...
Click to collapse

[Q] Help troubleshooting patchy data connection

Hey guys, hoping for some help here
I'm using the best Sense-based EU ROM I've ever come across and I really, really, really don't want to change ROM. The ROM I'm using is Korand's Incredible S build, development of which has been pretty much discontinued as far as I can see. Here's a link to it.
I don't want to say the data doesn't work on the ROM, because it sometimes does, and it's not an issue with my hardware as I've used other, laggier ROMs where data has worked fine. It's not an APN issue as I've checked and triple checked them. I've tried with three different radios (2.15, 2.14, 2.12) and have had similar results with all three.
Basically, what happens is:
- I go to use something using data, like the browser, facebook, bbc news etc
- The data icon shows downloading and uploading on 3G. Nothing happens. It switches to HSDPA and shows uploading, then stops. It switches back to 3G, then stops.
- Sometimes, if I'm lucky at this point, it will switch back to HSDPA, show downloading and uploading, and let me do what I want to do. This generally takes 15 seconds or more.
- Most of the time, I have to disable and re-enable the data connection to get it to work.
I don't understand, because obviously the phone can get a data connection, it just takes a long ass time and is a lot slower/patchier than other ROMs. But I really don't want to change ROMs, as apart from this data issue Korand's build is perfect for me.
Can somebody give me a hand troubleshooting this? I'd really appreciate it and am willing to donate a beer if somebody can help me get it fixed
cheers,
zuka

...Anyone?

zukа said:
...Anyone?
Click to expand...
Click to collapse
Can anybody just point me in the right direction?

zukа said:
Can anybody just point me in the right direction?
Click to expand...
Click to collapse
Checks your APN's are correct.
It looks to me like you have erroneous information in your APN's. Ensure they are exactly how your network provider suggests.
It might also be worth deleting every single APN that exists in the list and starting your data and mms off from scratch.
I just did exactly that due to issues I was having with O2 MMS.