Database Users

Sim request on boot

When i boot up the phone, it shows the please input your pin code thing..but then continues booting anyways? It used to allow me to put my pin code in first? Whats going on, and how do i fix it so it allows me to put in the pin before it boots?!

Same problem here.

Me too.
The quick and dirty fix I found is to remove the PIN request and set a phone lock code instead. The phone will always wait for the lock code on startup. The good thing with this is it locks the phone without regards to what SIM card you use. (You can call you SP and request a SIM card disable, right, but not a phone lock)
You can set a timeout for the lock. Additionally, whenever you connect the phone to a new computer it will lock the phone. Good anti-theft mechanism, but I'm sure it's easy to remove if you really want to.

I think it's a generic problem on this phone. I just push the call button again to get the PIN dialog up once more.

sad to hear this is a common problem as it poses a security threat..unless you take other measures. but inputting 2 passwords is quite annoying..ill just wait i guess... does anyone else have problems also that when on 3G the phone appears switched off if someone were to call and it doesnt connect properly?

Hermes 100 is this bricked?

I just purchased HTC Cingular 8525 and was told that it was unlocked. Well it is unlocked to the sim card that it arrived to me with, but when I put my sim card (from different carrier) in it, it asked for the pass code. Being an idiot to all of this, I started trying to put the number in that would unlock my old phone.
After a lot of searching, I found that I only have so many tries to unlock and then it is bricked. Okay, my screen says "you have tried 5 times, please wait until timeout". Does that mean that I have bricked it? I paid for someone to give me the code but the screen still says the above. There is a box for entering the code and the curser is flashing and it will allow me to input the number, but when I press enter nothing changes.
Is it bricked or just still locked? What can I do to fix this? Please help an idiot before I pull any more of my hair out on this.
Thanks,
Dona

Not bricked at all. Just locked, you will need the PUK code to unlock it probably.

Contact your carrier (Orange, O2 etc) and ask them for your PUK code

dona123 said:
I just purchased HTC Cingular 8525 and was told that it was unlocked. Well it is unlocked to the sim card that it arrived to me with, but when I put my sim card (from different carrier) in it, it asked for the pass code. Being an idiot to all of this, I started trying to put the number in that would unlock my old phone.
After a lot of searching, I found that I only have so many tries to unlock and then it is bricked. Okay, my screen says "you have tried 5 times, please wait until timeout". Does that mean that I have bricked it? I paid for someone to give me the code but the screen still says the above. There is a box for entering the code and the curser is flashing and it will allow me to input the number, but when I press enter nothing changes.
Is it bricked or just still locked? What can I do to fix this? Please help an idiot before I pull any more of my hair out on this.
Thanks,
Dona
Click to expand...
Click to collapse
You will have to call your carrier. Be carefull because if you enter the wrong code to many times, you'll fry the sim card. So, if you cant get the puk code from the carrier, you'll have to replace the sim.

Just so ya know, the PUK code is relative to the sim card security. It just means what it's been asking for is YOUR pin code that you would at some time have applied to your sim card to secure it from prying eyes. Any phone you put your sim card in should ask for it each time the phone is turned on.
The other code that is a possibility here is if the previous owner of the HTC entered a security code to prevent other sim cards being used in their phone. It may be worth contacting the person you got the phone off and asking them for the PHONE security code they would have set.
I must say that it seems unusual for a second hand phone to be sold with an old sim still in it. The sim card is the previous owners personal account so any info left on it might also be available for you to access. I'd certainly not sell a phone without making sure the old personal data had been removed (including the sim, even if it was no longer activated).

my 8525 needed an eight digit number my code number was four digits So four 0's in front of it did the trick

Mi hermes show NO GSM helme
if update from original ROM and brick in 11%
if update radio brick in 0%
Help me please...

Kids' Corner PIN - Bug?

While playing around with my new Lumia 920, I noticed that the Kids' Corner exhibits a behavior that essentially defeats the entire purpose of it: if I have a lockscreen PIN set, that PIN is required to either unlock the phone, or access Kids' Corner. If I have no PIN, then no PIN is required on either side. The whole idea of KC, though, is that I could hand my phone to someone, who could swipe over and up to get into Kids' Corner, then have free access to a sandboxed area without the ability to unlock the phone. Having to give them the PIN to unlock the phone is rather silly...
I'm curious as to whether others have noticed this same behavior, and whether it varies by phone model/OS version.
I'm running an AT&T Lumia 920 with OS version 8.0.9903.10

bkaul said:
I'm running an AT&T Lumia 920 with OS version 8.0.9903.10
Click to expand...
Click to collapse
Same phone, same OS version, and I don't have that problem. My PIN only applies to my user, not Kid's Corner (or Guest, as I've renamed it).

@OP
Do you have your phone synced to an Exchange server and does it require you to set a PIN? I've been looking at a few WP8 handsets exhibiting this problem and they seem to be the ones connected via Exchange ActiveSync with security policies in place.

Same for me. I noticed it worked fine the first day I had the phone but trying it now, its asking for a pin. I am connected to exchange servers, but neither require a pin.

dcuk7 said:
Do you have your phone synced to an Exchange server and does it require you to set a PIN? I've been looking at a few WP8 handsets exhibiting this problem and they seem to be the ones connected via Exchange ActiveSync with security policies in place.
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Click to collapse
No: I'm connected only to my Microsoft account and a Gmail account. No EAS policies are in play.

Are you sure it isn't a PIN setting in the Kid's Corner settings? It asks you if you want to use a PIN when you first set it up, and that's not available from the KC "Customize" tile.

Lenas said:
Are you sure it isn't a PIN setting in the Kid's Corner settings? It asks you if you want to use a PIN when you first set it up, and that's not available from the KC "Customize" tile.
Click to expand...
Click to collapse
It never asked me that when I first set it up; never asks that if I disable/enable from settings. Regardless, it follows whatever the setting from the lockscreen is.
I'm actually beginning to wonder if this may just be a poorly thought out design decision. I've seen reports on other forums that people who report being able to get into KC without a PIN when they have a lockscreen PIN also have a timeout set, rather than having it apply instantly, and that there seems to be some odd behavior with the two sides resetting that timeout differently, but that eventually even they would have to enter a PIN either way. Have you (or anyone else who can get into KC w/o a PIN immediately after locking their phone) tested whether the same is true if the phone's been sitting around for a while without being used and you try to go directly to KC? I trust people here more on troubleshooting than reports from other forums, so curious if those claims of it just being that it hasn't timed out yet have any validity.

I know for a fact when I turned on my wife's KC on her 820 yesterday that it asked if she wanted to use a PIN. When I try to find the setting on my 920 I can't see it anywhere, even turning KC on and off. Perhaps it's a one time thing and you mistakingly said yes?

bkaul said:
The whole idea of KC, though, is that I could hand my phone to someone, who could swipe over and up to get into Kids' Corner, then have free access to a sandboxed area without the ability to unlock the phone. Having to give them the PIN to unlock the phone is rather silly...
Click to expand...
Click to collapse
Kid's Corner is working as designed; your premise about it's purpose is what I think is wrong. (BTW, your idea is a fine one, but it's not the problem that Microsoft set out to solve with Kids Corner.)
On PIN-protected phones, unauthorized users aren't permitted to just jump into Kids Corner on their own. (Among other things, allowing that would let anyone drain your battery.) Instead, the use case that Microsoft wanted to address was giving parents a way to grant their children a game-playing session with the phone without letting the child have full access to the phone (i.e., trapping the kid in the sandbox). For security reasons, that granting is to be done by the parent keying in the PIN, not by the parent revealing the PIN to anyone else.
Assuming that your phone is set up to prompt for a PIN after 15 minutes of inactivity, if the kid puts down the phone for 2 minutes and picks it up again, the PIN isn't needed because the parent-approved game-playing session is still active. If the kids sets down the phone for 20 minutes, the kid will need get the parent to OK additional game play.
Other users have complained that phones with PINs always require the PIN after a Kids Corner session. (The argument being that you may have just unlocked the phone for your kid's use so why would you have to key the PIN in again.) I would argue that the current behavior is the only one that makes sense because the other way creates a path for a kid to get out of the sandbox by just tapping the power button twice. So, the PIN is needed after a Kids Corner session because the phone knows that it was just in the hands of a kid or guest (i.e., not the actual owner) and it needs to get the owner's OK before letting the user into the full feature set.

Lenas said:
I know for a fact when I turned on my wife's KC on her 820 yesterday that it asked if she wanted to use a PIN. When I try to find the setting on my 920 I can't see it anywhere, even turning KC on and off. Perhaps it's a one time thing and you mistakingly said yes?
Click to expand...
Click to collapse
Nope, I'm quite certain it never prompted me.
manicotti said:
Kid's Corner is working as designed; your premise about it's purpose is what I think is wrong. (BTW, your idea is a fine one, but it's not the problem that Microsoft set out to solve with Kids Corner.)
Click to expand...
Click to collapse
Yeah, I was beginning to think it was actually working as designed, just designed in a way that seems contrary to its stated purpose.
So, the PIN is needed after a Kids Corner session because the phone knows that it was just in the hands of a kid or guest (i.e., not the actual owner) and it needs to get the owner's OK before letting the user into the full feature set.
Click to expand...
Click to collapse
OK, this is the part I was missing ... at least it will always require a PIN to get back out of KC into the rest of the phone, though it still seems counterintuitive that there aren't separate settings. The demos show Joe handing a phone to his kid, who swipes over and up to get in - but it's never made clear what the intended behavior is with a PIN enabled. I was (apparently incorrectly) assuming that it could be set up to allow use by kids as demoed where they can unlock and get into KC themselves without allowing them out of the sandbox. The behavior as you describe it makes sense though, at least as far as not being a bug, even if it seems incomplete to me.

bkaul said:
The demos show Joe handing a phone to his kid, who swipes over and up to get in - but it's never made clear what the intended behavior is with a PIN enabled. I was (apparently incorrectly) assuming that it could be set up to allow use by kids as demoed where they can unlock and get into KC themselves without allowing them out of the sandbox.
Click to expand...
Click to collapse
I think that in the demo, Joe didn't unlock the phone for his kids because he had just used it for another task and it hadn't yet relocked. I agree with you that at first glance Kids Corner seems odd. When I thought about it more, I realized that it's designed more to provide protection to the adult than it is to provide entertainment to kids.

[Q] Locked Out by Android Device Manager (help!)

I don't know if anyone is going to believe this. I decided to test Android Device Manager's lock feature. Worked fine on my tablet. Did not work right on my phone. Now I am locked out of my phone. It would not accept the PIN I selected. I tried sending different PINs and it won't accept any of them! When I change the "message," it does change but the PIN doesn't work.
1) Is there any way to fix this???
2) If not, ugh, if I send an ERASE command, will I be able to get back into the phone?
Help!!
Thanks!
Paul
(I don't know how to prove this isn't a stolen phone - I have full access to it via Device Manager in my google account)

Talked to AT&T. I was screwed. FYI for anyone else... The Android Device Manager Lock may not work right on the AT&T Galaxy S4.

The entire point of locking a phone through ADM is to render it useless for anyone that has stolen it or "found and tried to use it" if it was lost. It's not intended as a tool to be used day to day or for any other reason than loss or theft. As such, I don't see why there would be a need to re-activate the phone after locking it through ADM.
However, if it simply won't let you unlock the lock screen, why not use ODIN to re-flash the firmware and start fresh with an unlocked lock screen?

scott14719 said:
The entire point of locking a phone through ADM is to render it useless for anyone that has stolen it or "found and tried to use it" if it was lost.
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Click to collapse
I should have posted more details. Actually, you can factory reset the phone and it comes out of it fine, albeit factory reset. It doesn't make the phone useless. It just protects the data on your phone with the standard PIN lock screen. It's certainly no kill switch.
To add more info to this - it literally changes the lock screen setting to PIN lock. So, for example, on my tablet, I had a pattern lock. Even after I unlocked it with the ADM PIN I sent, the next time it locked, it was the same PIN lock. I had to go back and change it to the pattern lock.
This is unlike the 3rd party solutions I have used in the past (e.g. Lookout, AVG) which overlay their own lock onto the phone one time only. Once you unlock through their PIN system, the device reverts to whatever locking method you had been using (or none).
This is just what I learned from the experience. Maybe people knew this but it was interesting to me.

PaulQ602 said:
I should have posted more details. Actually, you can factory reset the phone and it comes out of it fine, albeit factory reset. It doesn't make the phone useless. It just protects the data on your phone with the standard PIN lock screen. It's certainly no kill switch.
To add more info to this - it literally changes the lock screen setting to PIN lock. So, for example, on my tablet, I had a pattern lock. Even after I unlocked it with the ADM PIN I sent, the next time it locked, it was the same PIN lock. I had to go back and change it to the pattern lock.
This is unlike the 3rd party solutions I have used in the past (e.g. Lookout, AVG) which overlay their own lock onto the phone one time only. Once you unlock through their PIN system, the device reverts to whatever locking method you had been using (or none).
This is just what I learned from the experience. Maybe people knew this but it was interesting to me.
Click to expand...
Click to collapse
Thanks for the additional info. It's nice to know how it works or is supposed to work. Starting mid-2014, all cell phones sold in the US will be required to have a "kill switch" available. I wonder if it will operate in the same way. I guess time will tell. Again, thanks for the info.

I do wish people who don't read a persons message properly and are not informed on the subject wouldn't waste every ones time posting their drivel aye Scott!
You like so many others state the obvious, I did like your post Paul and thank you for taking the time to post
I have had issues with ADM and have found the application about as useful as Scott's drivel

Phone keeps asking for sim unlock code

Hey guys, so I have this phone as a spare one after my mom passed away. When she bought it, it was locked on Telenor carrier. After she passed away, and I use different carrier, I asked Telenor for unlock code, and they promptly sent it to me.
I entered the code and it worked. But every now and then the phone reboots, or shuts off due to low battery, or I just restart it, and when booting back up, it asks me for code. I plan to sell it, as I don't need it, but that pesky sim unlock code is annoying. Is there any way to solve this, if anyone is familiar?
Also, another problem, not that big.
When I save contact with number without the country code (+381...) and that contact is calling me, since the phone reads it as +381... it shows no name, as the contact is not saved, and vice versa, if it is saved with country code, and I call it without country code, phone just calls unknown contact, unless I call it with country code. I hope I made myself clear, as English is not my native language.
Thanks in advance.